Attachment 1 - PWS MSOFS 2.0 Draft.pdf
PDF 241 KB Posted
- Attached to
- Maritime Special Operations Forces (MSOFS) 2. 0 Federal contract opportunity
- Solicitation number
- H9224024I0006
- Issued by
- United States Special Operations Command
About this file
This document is a Draft Performance Work Statement (PWS) for the Maritime Special Operations Forces (MSOFS) 2.0 contract under the Naval Special Warfare (NSW) Command. The purpose is to obtain highly qualified services in support of NSW day-to-day operations in all mission areas, including logistics support services, equipment-related services, management support and other professional services, intelligence-related services, engineering and technical services, and administrative and other services. The PWS defines the general requirements, contractor responsibilities, reporting requirements, quality control and assurance, security, safety, and other terms. The contract will be an Indefinite Delivery, Indefinite Quantity (IDIQ) with a 5-year ordering period. Specific requirements will be identified at the task order level. Contractors must have a TOP SECRET facility clearance and SECRET safeguarding capability.
The related federal contract opportunity is a sources sought notice for the MSOFS 2.0 requirement under NAICS code 541611. NSW is seeking responsible small businesses that can provide the required support services. Interested vendors must submit company information and a capabilities statement addressing their experience and ability to receive classified documents. Responses are due by May 24, 2024. This sources sought does not constitute an invitation to bid or a request for proposal.
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Performance Work Statement Naval Special Warfare Command
Maritime Special Operations Forces Support (MSOFS) 2.0
1. BACKGROUND. As a Component under the U.S. Special Operations Command (USSOCOM), the Naval
Special Warfare (NSW) Command has a mission to organize, train, equip, and deploy NSW forces. NSW is the premier full spectrum Special Operations Force with absolute primacy in the maritime domain to conduct full spectrum operations, unilaterally or with partners, to support national objectives.
2. OBJECTIVE. The purpose of the Maritime Special Operations Forces Support (MSOFS) 2.0 contract is to obtain highly qualified services in support of NSW day-to-day operations in all mission areas.
2.1 Standards and Guidelines. The contractor shall meet all requirements and responsibilities in support of NSW and shall ensure quality work performance in accordance with the applicable standards and guidelines of this PWS, federal, state, and local laws as well as applicable federal government, DoD, USSOCOM, and any other applicable policies, regulations, and instructions.
2.2 Contractor Requirements and Responsibilities. The contractor shall provide all personnel, training, certifications and supervision necessary to perform the services.
3. SCOPE. MSOFS 2.0 will support NSW day-to-day operations in support of the NSW Commander’s priorities.
3.1 Types of Services. This PWS identifies requirements that will provide support to the Government in the following areas: Logistics Support Services, Equipment Related Services, Management Support and other Professional Services; Intelligence Related Services; Engineering and Technical Services;
and Administrative and Other Services. Ancillary services, those that may not fall within one of the above service categories, are considered within scope as long as they are incidental to the overall services being acquired. Travel and materials, incidental to the overall services being provides, is considered within scope.
4. REQUIREMENTS. This section describes the general requirements to be supported and is not all-inclusive.
Specific requirements will be identified at the task order (TO) level. Requirements may be both professional services and those subject to Service Contract Act (SCA) labor standards.
4.1 Logistics Support Services: These services include logistics management and assisting with sustainment activities. Contractor shall be knowledgeable of not only logistics best commercial practices and DoD concepts and systems (such as DPAS) for supply chain management. Efforts may involve significant physical activity, operating heavy machinery, heavy lifting, as well as use of material handling equipment.
4.2 Equipment Related Services: These services include providing field service representatives to perform minor equipment modification, installation of equipment and maintenance of SOF equipment at the Echelon III level. The types of specialized equipment to be supported include but is not limited to:
Combatant Craft variants (CCA, CCH, CCM), Special Operations Craft-Riverine (SOC-R), Rigid-Hull Inflatable Boats (RHIBs), Maritime Combatant Craft Aerial Delivery System, SEAL Delivery Vehicle and dry deck shelter, ground mobility vehicles and other tactical vehicles. Various dive equipment and weapons that are standard issued to NSW operators are also considered equipment. Services may include support for training or instruction on the various equipment and/or platforms.
4.3 Management Support Services: These services include providing assistance to NSW in strategic planning; SOF capability and structuring analysis and advice; facilities management to include Ranges;
financial management and audit; knowledge management; asset tracking, reporting and evaluating metrics; preparing digital content and other communications and collaboration methodologies;
organizing and managing critical aspects of the acquisition cycle to include development, production, deployment, and sustainment of capabilities, systems, subsystems, and equipment. Support for human related systems akin to Human Performance Program (HPP) and other NSW human capital programs.
4.4 Intelligence Related Services: These services include Intelligence support and coordination activities including: All Environment Intelligence Integration, Digital Reconnaissance (DR), Open/All Source
Intelligence (ASINT/OSINT) Analysis, Intelligence Surveillance Reconnaissance (ISR) Portfolio Management, and Surveillance and Target Analysis. The Contractor shall be knowledgeable in the areas of: Meteorological and Oceanographic (METOC) Intelligence, Cultural Surveillance and Reconnaissance (CISR), Imagery Intelligence (IMINT), Signals Intelligence (SIGINT), Electronics Intelligence (ELINT), Human Intelligence (HUMINT), and Measurement and Signature Intelligence (MASINT) using a variety of research tools. The services also include evaluating the impact of new and innovative intelligence support strategies, providing training, synchronizing with National Strategies, providing support to exercises and training scenarios and assisting with continuous improvement and sustainment management activities.
4.5 Engineering and Technical Services: These services include engineering documentation support;
evaluating the impact of new and innovative product support strategies for surface and submersible systems to include artificial intelligence; support to NSW programs; technical assistance; data science support; technical documentation development; technical analysis/evaluation and plans; operations and support development analysis; plans and frameworks; test and evaluation support in tactical environments; research and analysis; and subject matter experts in the SOF domain.
4.6 Administrative and Other Services: These services include coordination and assisting with a multitude of tasks such as: preparing briefings, concept papers, and reports; providing expert knowledge and capability in the use of personal computers to produce visual aids, briefing charts, and reports using appropriate software applications or other multimedia; basic office functions; tracking preparations, data entry functions, integrating information into required reports, establishing and managing databases, and generation and maintenance of special training requirements, files, forms, and established file plans.
5. IDIQ AND TASK ORDER MANAGEMENT. The contractor shall establish processes and assign appropriate resources to effectively administer the requirements. The contractor shall respond to government requests for contractual actions. The contractor shall provide a point of contact to work NSW issues in a timely manner, as defined below. The contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on the requirements.
5.1 IDIQ Program Manager (PM). The IDIQ PM is responsible for overall execution of the M-SOFS 2.0
IDIQ contract. The IDIQ PM serves as the focal point between NSW contracting personnel, and their company’s management regarding all issues and discrepancies. The IDIQ PM ensures full compliance with the terms and conditions of the contract and ensures that non-conforming contract services are corrected. The IDIQ PM is identified as Key Personnel in accordance with SOFARS clause 5652.237- 9001.
Position/Labor Category Required Skills/Qualifications IDIQ Program Manager (PM) • Clearance Requirement: Top Secret
• 5 years’ total experience in SOF assigned organizations, as military, Government civilian, or contractor.
• 5 years’ Program Management experience on a DoD Contract
• Master’s degree in any Business related field – OR – any Bachelor’s Degree and an additional 3 years’ (total of 8 years’) experience in SOF organizations, as military Government civilian, or contractor
• Program Management Professional (PMP) or DAWIA Level III PM certification – OR- an additional 5 years’ (total of 10 years’) Program Management experience on a DoD contract
5.2 Task Lead (identified only at the task order level). A Task Lead is the official point of contact between the Contracting Officer Representative (COR) and the IDIQ Prime Contractor for the Task Order (TO). A Task Lead is responsible for the overall execution of the TO including technical and quality control oversight, and typically has a detailed knowledge of the daily activities associated with the TO. A Task Lead is identified as Key Personnel in accordance with SOFARS clause 5652.237-9001.
The Contracting Officer (KO) may determine, based on complexity of task, that a task lead is not required for certain task orders and responsibility for execution will be retained by the IDIQ PM.
5.3 Program Management Reviews (PMRs). The KO, COR, and other Government personnel, as appropriate, may meet periodically with the IDIQ Prime Contractor to review performance. PMRs may be held semiannually. The PMRs shall cover status and feedback on performance measures, Contractor performance, and any significant events.
5.4 Business Relations. The contractor shall integrate and coordinate all activity required to execute this contract and manage the timeliness, completeness, and quality of problem identification. The contractor shall provide correct action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional behavior of all contractor personnel.
5.5 Management of Personnel. The contractor shall maintain a capable and stable workforce (recruit, retain, and replace qualified employees with appropriate security clearances), to include providing a reach-back capability as necessary. After contract award, ensure new/replacement personnel meet or exceed the qualifications proposed and evaluated for the original task order award which may differ from the applicable PWS. The contractor shall manage their personnel to include but not limited to:
5.5.1 Supervising their personnel; manage contractor employees and the performance associated with all task orders.
5.5.2 Providing the necessary training to stay current with appropriate DoD, USSOCOM, and NSW policy and guidance.
5.5.3 Providing the infrastructure to make business travel arrangements.
5.5.4 The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. Contractors may add subcontractors to their team after notification to the KO.
5.5.5 Document and notify the Government of actual or potential Contractor program management problems and/or performance deficiencies. Perform corrective actions for all identified Contractor program management problems and/or deficiencies within timeframes specified by the KO.
5.5.6 Develop and submit all required information and deliverables in accordance with individual task order requirements and timelines.
5.5.7 Plan, control, monitor, and report cost, schedule and performance metrics.
5.5.8 The Contractor shall provide the technical approach and expertise, organization resources, and management controls necessary to meet the cost, schedule, and performance requirements specified in this PWS and in any resultant task orders awarded during the period of performance of this contract.
5.6 Personnel Changes.
5.6.1 All Personnel. The Contractor shall notify the COR as early as possible, but no later than five
(5) business days prior to any change and provide security clearance data for all replacement personnel at time of notification.
5.6.2 Key Personnel. Contractor shall present for approval; names, resumes, certifications/qualifications and security clearance data for any replacements at time of notification. Key personnel changes must be preapproved in writing by the COR or KO.
5.7 Replacement. The Government reserves the right to request replacement of any Personnel at any time when the COR or KO have determined the employee to be unqualified or unsuitable for the position they are filling.
5.8 Availability. Absences without replacement over the course of a year may not exceed Contractor’s submitted personnel regular leave benefits, exclusive of any extended periods of leave (e.g., FMLA or
LWOP). Absences without equivalent substitution may be considered a material failure to perform.
5.8.1 Other than Key Personnel. The Contractor shall provide qualified substitute/replacement personnel following unscheduled absences of more than ten (10) consecutive business days, including weekend or holidays in between the total ten (10) business days if applicable.
5.8.2 Key Personnel: The Contractor shall provide qualified substitution personnel following unscheduled absences of more than five (5) consecutive business days, including weekend or holidays in between the total five (5) business days if applicable.
5.9 Wage Determinations. Some positions may be subject to the Service Contract Act (SCA) in which minimum wages and fringe benefits prevail. The contractor shall utilize the applicable Wage Determination found online at https://wdolhome.sam.gov
5.10 Contractor Identification. Contractor to include all subcontractors shall clearly identify themselves as contractors at all times, including workplace representation, meetings, conversations, mail, electronic mail and faxes; whether with government or non-government personnel.
5.11 Other Direct Costs (ODCs)–Cost Reimbursable: Contractor shall forward quotes from at least three vendors or substantiation of cost reasonableness to the KO for review and approval prior to procurement for requirements in excess of the micro-purchase threshold. All ODCs shall be approved by the COR and authorized by the TO prior to purchase. ODC’s for material greater than the micro-purchase threshold must be supported by three quotes.
5.12 Actual Expenses. Payments for Travel and ODCs shall be limited to actual expenses, subject to the limitations of FAR 31.205. Local travel to attend meetings within the local city or base of assignment commuting vicinity shall be considered a cost of doing business and will not be billed. Local area travel is defined as a 60 mile radius around the base of assignment or designated place of performance, as specified in each TO.
5.13 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each day, shift, or work period, Government facilities, equipment, and materials shall be secured.
5.14 Work Period and Authorized Holidays. Contractor personnel are required to perform at the place of performance specified in the task order. Contractor personnel will work a 40-hour schedule, Monday through Friday unless otherwise specified in the task order. Contractor personnel may work flexible work hours to support their customer and accomplish the task order requirements.
5.14.1 U.S. Federal Holidays Observed: New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day. Columbus Day, Veteran’s Day, Thanksgiving Day, Christmas Day.
5.14.1.1 In addition to the days designated as holidays, the Government observes the following days:
Any other day designated by Federal Statute Any other day designated by Executive Order Presidential Inauguration Day – In the Washington DC Metro Area Any other day designated by the President’s Proclamation
5.14.2 It is understood and agreed between the government and the contractor that observance of such days by government personnel shall not otherwise be a reason for an additional period of performance, or entitlement of compensation except as set forth within the contract. This provision does not preclude reimbursement for authorized overtime work if applicable to this contract.
5.14.3 When the Federal, State, Local or other Government entity grants excused absence to its employees, assigned contractor personnel may also be dismissed. The contractor agrees to continue to provide sufficient personnel to perform critical tasks already in operation or scheduled, and must be guided by the instructions issued by the Contracting Officer or COR.
5.14.4 If government personnel are unavailable due to furlough or any other reason, the contractor must contact the Contracting Officer or the COR to receive direction. It is the government’s https://wdolhome.sam.gov/ decision as to whether the contract price will be affected. Generally, the following situations apply:
5.14.4.1 Contractor personnel who are able to continue contract performance (either on-site or at a site other than their normal workstation), must continue to work and the contract price shall not be reduced or increased.
5.14.4.2 Contractor personnel who are not able to continue contract performance (e.g., support functions) may be asked to cease their work effort. This may result in a reduction to the contract price.
5.15 Data. The contractor will be prohibited from copyrighting, publishing or disseminating information resulting from work performed under this contract, and/or, using data produced or obtained under this contract, and/or any other information or products provided by the Government, or which the contractor develops, for any purpose other than performance under this contract without prior written approval from the KO.
5.15.1 Ownership of Documents, Materials and Records: All documents, materials (including any computer code) or records provided to the contractor, developed or maintained by the contractor in the performance of this contract are deemed to be property of the Government.
5.15.2 Performance of this effort may require the contractor to access and use data and information proprietary to a government agency or government contractor which is of such a nature that its dissemination or use, other than in performance of this effort, would be adverse to the interests of the government and/or others.
5.15.3 Contractor and/or contractor personnel shall not divulge or release data or information developed or obtained in performance of this effort, until made public by the government, except to authorized government personnel or upon written approval of the KO. The contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend, other than as required in the performance of this effort. Nothing herein shall preclude the use of any data independently acquired by the contractor without such limitations or prohibit an agreement at no cost to the government between the contractor and the data owner which provides for greater rights to the contractor.
5.16 Disclosure of Information. Information made available to the contractor by the government for the performance or administration of this effort shall be used only for those purposes and shall not be used in any other way without the written agreement of the KO. The contractor agrees to assume responsibility for protecting the confidentiality of government records, which are not public information. Each contractor or employee of the contractor to whom information may be made available or disclosed shall be notified in writing by the contractor that such information may be disclosed only for a purpose and to the extent authorized herein.
5.17 Post-Award Conference. This meeting shall provide an introduction between the Contractor personnel and Government personnel who will be involved with the contract. The meeting shall provide the opportunity to discuss technical, management and security issues. The Post Award Conference will aid both the Government and Contractor in achieving a clear and mutual understanding of all requirements and identify and resolve any potential issues. The Contractor shall be prepared to discuss any items requiring clarification and gather information as necessary to support each deliverable. The Contractor shall provide a written summary of the Post-Award Conference no later than three (3) working days after the meeting.
5.18 Contractor Phase-In and Phase-Out Transition. Required at the TO level to minimize any decreases in productivity and to prevent possible negative impacts on services. The outgoing contractor shall allow the incoming contractor to interview for employment the outgoing contractor’s personnel, provided that work interruption time is reasonable.
6. REPORTING REQUIREMENTS
6.1 Monthly Status Report. The contractor shall prepare a monthly status report of tasks accomplished in support of all active task orders awarded under IDIQ contract on or before the 10th day of each month in accordance with Contract Data Requirements List (CDRL) A001, DI-MGMT-80368A/T. If the 10th day of the month falls on a federal holiday or a weekend, the report is due the next government business day.
6.2 Quarterly Contractor Self-Assessment. The contractor shall prepare a quarterly self-assessment in accordance with CDRL A002, DI-ADMN-80447A and CDRL A002 Contractor Self-Assessment Template.
6.3 Manpower Reporting. The Contractor shall report contractor labor hours required for performance of services in SAM.gov for applicable task orders that meet the threshold requirements at DFARS
204.1703. Reporting is not required for the IDIQ.
7. SERVICE DELIVERY SUMMARY. The performance objectives apply at the contract level and will be assessed quarterly in conjunction with any other applicable reviews. Additional performance objectives may be identified on individual task orders. Issues, concerns, and customer complaints are resolved at the lowest level.
Contractor management will take action to resolve 100% of issues, concerns, and informal customer complaints brought to its attention within the agreed to timeframe with no more than 3 recurring issues, problems, concerns reported during the period of performance, i.e. base period or option year. Contractor complies with all security violations, maintains a stable workforce and fills vacancies in a timely manner. Employees required to fill positions to meet new requirements or to fill vacancies at the IDIQ or TO are placed within an agreed upon timeframe and as stated at the task order level.
8. TELECOMMUTING/TELEWORK.
8.1 Telecommuting/telework is defined as authorization for an employee that generally works at the
Government location, to work at an alternate location (i.e., at the employee’s home or Contractor location) either long term or temporarily. Long-term is defined as six or more months in duration.
8.2 The Contractor shall provide a written request with appropriate rationale for COR approval prior to any telecommuting/telework. Telecommuting/telework requests shall be approved in writing on a case-by-case basis by the COR. Telecommuting/telework is generally Customer specific, and all telework-approved equipment shall be authorized by the Government for use. Government furnished equipment shall include a government issued computer but may or may not include monitors, docking station (as applicable), UPS, etc as would be normally provided while in the office. While telecommuting/teleworking, if additional office equipment, associated consumables and supplies are required, then it shall be provided by the Contractor.
8.3 While telecommuting/teleworking, Contractors are responsible for completing work using a reliable and secured Internet connection. The Contractor shall provide necessary equipment and services needed to establish and maintain (i.e. setup, and support) Internet connectivity , (i.e Operating costs associated with the Contractor using an alternate worksite shall not be assumed by the Government. Classified work is generally not authorized while telecommuting/teleworking or at an alternate worksite. Authorized telecommuting or alternate worksite locations do not abrogate the Contractor’s requirement for complying all with relative Federal, DoD, USSOCOM and NSW regulations and policies, including Security and the Protection of Information IAW the terms of the contract and / or task order, such as the PWS, contract clauses, and the DD Form 254.
9. CONTRACTOR TRAVEL. Travel will be specified in the task order and may include travel within and outside of the Continental United States. Travel costs may be reimbursed at actual cost in accordance with the limitations set forth in FAR 31.205-46. For task orders requiring travel, the Contractor shall coordinate specific travel arrangement with the individual task order COR to obtain advance, written approval for the travel to be conducted. The request for travel shall be in writing and contain the dates, locations and costs of the travel, as proposed.
9.1 OCONUS Support. All contractor personnel authorized to accompany U.S. Armed Forces deployed outside the United States must be accounted for in the Synchronized Predeployment and Operational Tracker (SPOT) Program located at https://spot.dmdc.mil/. All prime contracts will be pre-loaded in SPOT by the KO. All contractors will be required to input the LOA requests per task order, per employee in SPOT and send to the applicable COR for that task order. After COR approval the KO will finalize and sign the LOA in SPOT.
9.1.1 The prime contractors will each have a Point of Contact that will process the LOAs within the SPOT system. The COR will be assigned as the Government Authority and the KO approves the LOA within the system.
10. SECURITY
10.1 Security will be in accordance with the attached DD254. The Facility Clearance Level (FCL) for this acquisition is a TOP SECRET with SECRET Safeguarding. Contractor team individual(s) supporting this task will be cleared up to the TOP SECRET level at the start of the task. Contractor personnel will require access to NIPRNET/SIPRNET/JWICS computer systems only at government facilities.
10.2 The contractor shall insure requirements for safeguarding classified information and classified materials, for obtaining and verifying personnel security clearances, for verifying security clearances and indoctrination of visitors, for controlling access to restricted areas, for protecting government property, and for the security of automated and non-automated management information systems and data are fulfilled. The contractor's management system shall prevent unauthorized disclosure of classified and sensitive unclassified information. The government shall be immediately notified if any security incident or any indication of a potential unauthorized disclosure or compromise of classified or sensitive unclassified information.
10.3 The contractor shall provide security management support. Typical efforts include, but are not limited to, performing classified document control functions, classified materials inventories, program access requests, preparing and monitoring personnel indoctrination and debriefing agreements, and maintaining and using security-related databases.
10.4 Contractor shall establish appropriate administrative, technical, and physical safeguards to protect any and all nonpublic Government data to ensure the confidentiality, integrity, and availability of Government data.
10.5 Controlled Unclassified Information
10.5.1 Unclassified information related to this acquisition is considered Controlled Unclassified
Information (CUI). The contractor shall not release to anyone outside the Contractor’s organization any unclassified information, regardless of medium (e.g., film, tape, document, contractor’s external website, newspaper, magazine, journal, corporate annual report, etc.), pertaining to any part of this contract or any program related to this contract, unless the Contracting Officer has given prior written approval. Furthermore, any release of information which associates USSOCOM, Special Operation Forces (SOF), or any component command with an acquisition program, contractor, or this contract is prohibited unless specifically authorized by USSOCOM.
10.5.2 Request for approval shall identify the specific information to be released, the medium to be used, and the purpose for the release. The contractor shall submit the request to the Contracting Officer at least 45 days before the propose date for release for approval. No release of any restricted information shall be made without specific written authorization by the Contracting Office.
10.5.3 The protection of sensitive but unclassified data reflecting Special Operations technologies, personnel, plans, and business associations requires due diligence on the part of those in possession of such information. The application of appropriate security measures to ensure the safekeeping of USSOCOM and company proprietary data, intellectual property, and personnel data is the responsibility of all parties who have access to such information. All contractors supporting USSOCOM are required to inform the Contracting Officer within three business days of when there has been a breach or successful penetration of the contractor’s network(s) or information system(s). Breaches include unauthorized intrusions of the contractor’s server(s) from external parties whether through introduction of malware, hacking, the compromise of access passwords, or any other unauthorized access or compromise. Breaches also include the physical loss of storage media such and disks, hard drives, thumb drives, laptops or other devices which contain duplicates of information contained on the contractor’s data systems, or the willful or accidental transmission, copying or posting of contract information which has not been specifically authorized by the Contracting Officer. Estimates of damage and mitigation strategies will be submitted to the Contracting Officer within a period following the breach specified and agreed upon by the Contractor and the Contracting Officer.
10.5.4 The Contractor further understands that Title 18 USC Section 701 specifically prohibits the use of the USSOCOM emblem or logo, to include the Navy SEAL emblem, in any medium (e.g., corporate website, marketing brochure, newspaper, magazine, etc.) unless authorized in writing by USSOCOM. Forward any request to use the USSOCOM emblem or logo, to include the Navy SEAL emblem, through the Contracting Officer.
10.6 All contractor personnel are required to be citizens of the United States.
10.7 Contractor personnel must be able to obtain personnel and vehicle access to military installations.
Contractor is responsible for coordinating all necessary access through the local Military Pass and Decal Office.
10.8 Access to Installation during Force Protection Conditions (FPCONs). Contractors may be assigned a mission essential designation IAW requirements contained in local Installation Security Instruction.
Only the installation commander or the unit commander requesting contract support will assign the mission essential designation.
11. SAFETY
11.1 Contractor Responsibility
11.1.1 Nothing in the Performance Work Statement, nor any Government action or failure to act in performance of the contract shall relieve the contractor of its responsibility for the safety of the contractor's personnel and property, the Government's personnel and property, and the general public. Furthermore, nothing in this PWS shall relieve the contractor of its responsibility for complying with applicable Federal, State, and Local laws, ordinances, codes and regulations (including those requiring applicable licenses and permits) in connection with the performance of this contract.
11.1.2 The contractor shall delineate the processes and procedures the contractor shall use to prevent accidents and preserve the life and health of contractor and Government personnel. The contractor's Safety Program shall be implemented for the purpose of preventing accidents and preserving the life and health of contractor personnel and Government personnel involved in performance of the contract or receiving services provided under the contract. The contractor's Safety Program shall fully comply with all applicable Federal OSHA and State workplace safety regulations and directives. In cases where standards conflict, the most stringent requirement shall apply. The contractor shall provide and document initial and quarterly instructions to enable contractor personnel to conduct their work in a safe manner and to recognize and report hazardous conditions. Initial safety instruction shall be conducted as a part of new employee in-processing. Instruction shall include: safe work practices; proper use, care, and maintenance of tools and equipment; and known hazards in work areas.
11.1.2.1 Ensuring employees have access to and wear required protective boots, clothing, and items such as hearing, eye, and face protection. The plan shall specify how the contractor intends to provide protective equipment to employees and identify that articles provided are equal to or better than the minimum specified by the applicable regulations. The plan shall address all items furnished and how these items shall be used IAW 29 CFR 1910, Subpart I: Personal Protection, 29 CFR 1910, Subpart G:
Occupational Health and Environmental Control.
11.1.2.2 Reporting contractor personnel accidents and injuries to the contractor's Site Management Staff and the Government
11.1.2.3 Maintaining reports and records on accidents, safety inspections, and investigations
11.1.2.4 Inspecting and surveying contractor's work areas for potential safety hazards and abatement of identified hazards
11.2 Environmental Requirements
11.2.1 Contractor shall comply with all applicable federal, state and local environmental statutes, instructions, manuals, handbooks, regulations, guidance, policy letters and rules (including all changes and amendments) and all Presidential Executive Orders, in effect on the date of issuance of each TO.
11.2.2 Contractor shall comply with the highest degree of environmental protection where any disagreements exist. For OCONUS work, Contractor shall also comply with all applicable host nation statutes and agreements. In addition, Contractor shall comply with the following publications:
11.2.2.1 DoD Overseas Environmental Baseline Guidance Document (OEBGD) or,
11.2.2.2 Final Governing Standards (FGS), if adopted for a particular location.
11.3 Mishaps
11.3.1 The Government process must be in place that will ensure any mishaps are reported, investigated and recorded. This information will be input into the Web Enabled Safety System (WESS) by the Government.
11.3.2 Safety related problems or mishaps involving or observed by the contractor shall be addressed immediately to the designated COR. A formal written report shall be prepared and submitted to the Safety Officer within 2 working days of the incident
12. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT/INFORMATION (GFP/GFE/GFI)
12.1 When performance is at the Government’s facility all support equipment including work space, computers, telephones, access to printer/copier/fax, and other reasonably necessary office supplies will be provided by the Government as required. The Contractor is responsible for the safe and secure storage of Government-furnished equipment; all Government property shall be returned at the conclusion of this effort.
12.2 Each contractor employee providing services under this contract is required to obtain a Department of Defense Common Access Card (DoD CAC). Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed by the NSW Security Manager and issuance of a SIPR token.
12.3 Any material procured by the contractor for performance under this contract becomes Government owned and shall be transferred to the Government upon completion.
13. QUALITY CONTROL. The contractor shall implement and maintain a Quality Control Plan (QCP) to ensure work performed conforms to the scope of work and meets the requirements under this PWS. The QCP shall, at a minimum provide a method for performing inspections; identifying, correcting and preventing problems/defective service; addressing customer complaints, and improving the quality of services over the life of the contract.
14. QUALITY ASSURANCE
14.1 The Government reserves the right to perform inspections and surveillance to evaluate the Contractor’s compliance to the contract terms and performance of the requirements in the PWS. The Government will assign a Contracting Officer’s Representative (COR) who will be responsible for monitoring performance in accordance with the requirements of the PWS and the Quality Assurance Surveillance Plan (QASP). The COR will make every effort to ensure that the surveillance methods used are conducted in an objective, fair, and consistent manner.
14.2 Contract Discrepancy Report (CDR). In the event of unsatisfactory contractor performance, the CO will issue a CDR that will explain the circumstances and findings concerning the incomplete or unsatisfactory service. The contractor shall acknowledge receipt of the CDR and respond in writing as to how he/she shall correct the unacceptable performance and avoid a recurrence. The Government will review the contractor's corrective action response to determine acceptability and will use any completed CDR as part of an overall evaluation of Contractor performance when determining present or future contractual actions.
15. PLACE OF PERFORMANCE. Place of performance to be determined at the task order level.
16. PERIOD OF PERFORMANCE. The ordering period of the for the base award is five (5) years from contract award date and the period of performance will be specified at the task order level
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| 5.3 Program Management Reviews (PMRs). The KO, COR, and other Government personnel, as appropriate, may meet periodically with the IDIQ Prime Contractor to review performance. PMRs may be held semiannually. The PMRs shall cover status and feedback o... |
| 5.4 Business Relations. The contractor shall integrate and coordinate all activity required to execute this contract and manage the timeliness, completeness, and quality of problem identification. The contractor shall provide correct action plans, p... |
| 5.5 Management of Personnel. The contractor shall maintain a capable and stable workforce (recruit, retain, and replace qualified employees with appropriate security clearances), to include providing a reach-back capability as necessary. After contr... |
| 5.5.1 Supervising their personnel; manage contractor employees and the performance associated with all task orders. |
| 5.5.2 Providing the necessary training to stay current with appropriate DoD, USSOCOM, and NSW policy and guidance. |
| 5.5.3 Providing the infrastructure to make business travel arrangements. |
| 5.5.4 The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. Contractors may add subcont... |
| 5.5.5 Document and notify the Government of actual or potential Contractor program management problems and/or performance deficiencies. Perform corrective actions for all identified Contractor program management problems and/or deficiencies within ti... |
| 5.5.6 Develop and submit all required information and deliverables in accordance with individual task order requirements and timelines. |
| 5.5.7 Plan, control, monitor, and report cost, schedule and performance metrics. |
| 5.5.8 The Contractor shall provide the technical approach and expertise, organization resources, and management controls necessary to meet the cost, schedule, and performance requirements specified in this PWS and in any resultant task orders awarded ... |
| 5.6 Personnel Changes. |
| 5.6.1 All Personnel. The Contractor shall notify the COR as early as possible, but no later than five (5) business days prior to any change and provide security clearance data for all replacement personnel at time of notification. |
| 5.6.2 Key Personnel. Contractor shall present for approval; names, resumes, certifications/qualifications and security clearance data for any replacements at time of notification. Key personnel changes must be preapproved in writing by the COR or KO. |
| 5.7 Replacement. The Government reserves the right to request replacement of any Personnel at any time when the COR or KO have determined the employee to be unqualified or unsuitable for the position they are filling. |
| 5.8 Availability. Absences without replacement over the course of a year may not exceed Contractor’s submitted personnel regular leave benefits, exclusive of any extended periods of leave (e.g., FMLA or LWOP). Absences without equivalent substitutio... |
| 5.8.1 Other than Key Personnel. The Contractor shall provide qualified substitute/replacement personnel following unscheduled absences of more than ten (10) consecutive business days, including weekend or holidays in between the total ten (10) busines... |
| 5.8.2 Key Personnel: The Contractor shall provide qualified substitution personnel following unscheduled absences of more than five (5) consecutive business days, including weekend or holidays in between the total five (5) business days if applicable. |
| 5.9 Wage Determinations. Some positions may be subject to the Service Contract Act (SCA) in which minimum wages and fringe benefits prevail. The contractor shall utilize the applicable Wage Determination found online at https://wdolhome.sam.gov |
| 5.10 Contractor Identification. Contractor to include all subcontractors shall clearly identify themselves as contractors at all times, including workplace representation, meetings, conversations, mail, electronic mail and faxes; whether with governm... |
| 5.11 Other Direct Costs (ODCs)–Cost Reimbursable: Contractor shall forward quotes from at least three vendors or substantiation of cost reasonableness to the KO for review and approval prior to procurement for requirements in excess of the micro-purc... |
| 5.12 Actual Expenses. Payments for Travel and ODCs shall be limited to actual expenses, subject to the limitations of FAR 31.205. Local travel to attend meetings within the local city or base of assignment commuting vicinity shall be considered a co... |
| 5.13 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each day, shift, or work period, Government facilities, equipment, and materials shall be secured. |
| 5.14 Work Period and Authorized Holidays. Contractor personnel are required to perform at the place of performance specified in the task order. Contractor personnel will work a 40-hour schedule, Monday through Friday unless otherwise specified in th... |
| 5.14.1 U.S. Federal Holidays Observed: New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day. Columbus Day, Veteran’s Day, Thanksgiving Day, Christmas Day. |
| 5.14.1.1 In addition to the days designated as holidays, the Government observes the following days: |
| Any other day designated by Federal Statute |
| Any other day designated by Executive Order |
| Presidential Inauguration Day – In the Washington DC Metro Area |
| Any other day designated by the President’s Proclamation |
| 5.14.2 It is understood and agreed between the government and the contractor that observance of such days by government personnel shall not otherwise be a reason for an additional period of performance, or entitlement of compensation except as set for... |
| 5.14.3 When the Federal, State, Local or other Government entity grants excused absence to its employees, assigned contractor personnel may also be dismissed. The contractor agrees to continue to provide sufficient personnel to perform critical tasks... |
| 5.14.4 If government personnel are unavailable due to furlough or any other reason, the contractor must contact the Contracting Officer or the COR to receive direction. It is the government’s decision as to whether the contract price will be affected... |
| 5.14.4.1 Contractor personnel who are able to continue contract performance (either on-site or at a site other than their normal workstation), must continue to work and the contract price shall not be reduced or increased. |
| 5.14.4.2 Contractor personnel who are not able to continue contract performance (e.g., support functions) may be asked to cease their work effort. This may result in a reduction to the contract price. |
| 5.15 Data. The contractor will be prohibited from copyrighting, publishing or disseminating information resulting from work performed under this contract, and/or, using data produced or obtained under this contract, and/or any other information or pr... |
| 5.15.1 Ownership of Documents, Materials and Records: All documents, materials (including any computer code) or records provided to the contractor, developed or maintained by the contractor in the performance of this contract are deemed to be property... |
| 5.15.2 Performance of this effort may require the contractor to access and use data and information proprietary to a government agency or government contractor which is of such a nature that its dissemination or use, other than in performance of this ... |
| 5.15.3 Contractor and/or contractor personnel shall not divulge or release data or information developed or obtained in performance of this effort, until made public by the government, except to authorized government personnel or upon written approval... |
| 5.16 Disclosure of Information. Information made available to the contractor by the government for the performance or administration of this effort shall be used only for those purposes and shall not be used in any other way without the written agree... |
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