Draft_Performance_Work_Statement.pdf

Performance Work Statement Naval Special Warfare Command

Vehicles, Equipment and Watercraft Support Services (VEWSS)

1. BACKGROUND

1.1 Naval Special Warfare Command (NSWC) anticipates recurring requirements across the claimancy for contracted services to support various Government-owned vehicles, equipment and watercraft. The anticipated contract requirements include repair, maintenance, upgrade, and/or operation of Civil Engineering Support Equipment (CESE), Material Handling Equipment (MHE), Surface Support Craft (SSC) and Ground Support Equipment (GSE).

2. OBJECTIVES

2.1 The objective of this requirement is to establish an indefinite-delivery, indefinite-quantity (IDIQ) type contract that permits NSWC to obtain an array of support services for various Government-owned vehicles, equipment and watercraft, to include CESE, MHE, SSC and GSE, as specified at the individual task order level.

3. SCOPE

3.1 The Contractor shall provide all personnel, management, materials, equipment and facilities not otherwise provided by the Government necessary to perform requirements as specified at the individual task order level. The contract scope encompasses an array of possible support services necessary, such as repair, maintenance, upgrade, and/or operation of vehicles, equipment and watercraft, to include CESE, MHE, SSC and GSE. For illustrative purposes, CESE typically consists of commercial vehicles which include automotive, heavy truck and construction equipment; MHE typically consists of rough terrain, telescoping, and warehouse type forklifts; SSC typically consists of a number of different boats, with both inboard and out board motors, jet, and propeller drives, navigation systems, and trailers used for craft transport, launch, and recovery; and GSE typically consists of large riding lawn mowers, powered tools, and portable systems, power take-off (PTO), or Hydraulic attachments and smaller equipment such as pressure washers, wood chippers, and brush hogs. Under each order the contractor shall be responsible for managing cost, schedule and performance, and shall monitor and maintain all related data as specified at the individual task order level.

4. REQUIREMENTS

4.1 Requirements shall be specified at the individual task order level. General requirements anticipated are outlined herein.

4.1.1 Perform general maintenance and safety inspections.

4.1.2 Perform routine scheduled preventative maintenance and repairs.

4.1.3 Establish or maintain regular service cycles.

4.1.4 Perform emerging requirements for unscheduled maintenance and repair.

4.1.5 Research and requisition of repair parts and service items.

4.1.6 Record and report data associated to maintenance and repair requirements.

4.1.7 Perform quality control inspections and maintain quality control plans.

4.1.8 Operate vehicles, equipment and/or watercraft.

4.2 Requirements may be task-oriented and defined by the Government’s desired performance-based outcomes. Requirements may also be level-of-effort oriented and defined by the Government’s anticipated requirements for contractor personnel to perform specific job functions, such as those outlined herein.

4.2.1 Shop Supervisor

4.2.2 Automotive Mechanic

4.2.3 Bus and Truck Mechanic

4.2.4 Mobile Heavy Equipment Mechanic

4.2.5 Auto Repair Parts Supply Clerk

4.2.6 Maintenance Data Clerk

4.2.7 Lead Maritime Mechanic

4.2.8 Maritime Mechanic

4.2.9 Equipment Operator

4.2.10 Construction Mechanic

4.2.11 Marine Systems Electrician

4.2.12 Others as specified at the task order level

4.3 Participate in a Post-Award Conference.

4.3.1 This meeting shall provide an introduction between the Contractor personnel and

Government personnel who will be involved with the contract. The meeting shall provide the opportunity to discuss technical, management and security issues. The Post Award Conference will aid both the Government and Contractor in achieving a clear and mutual understanding of all requirements, and identify and resolve any potential issues. The Contractor shall be prepared to discuss any items requiring clarification and gather information as necessary to support each deliverable. The Contractor shall provide a written summary of the Post-Award Conference.

4.4 Transition Plan.

4.4.1 Should the incumbent contractor not be selected as the contract awardee on any future follow-on effort, the incumbent contractor shall participate in a transition phase to ensure an orderly and efficient transition to a successor. The transition phase shall be considered the last sixty (60) business days prior to the end of the contract period of performance.

During the transition-out phase, the incumbent contractor shall be fully responsible for continued operations in accordance with this contract and any applicable task order. The incumbent contractor shall provide the Government with a written transition plan which outlines the actions the contractor shall take to ensure an orderly transition occurs without interruption to ongoing operations.

5. DELIVERABLES

5.1 See below. Additional deliverables, as required, will be identified at the task order level.

Description Number PWS Ref. Delivery Date Post Award Conference 0001 4.3 Within 10 Business Days of contract award.

Transition Plan 0002 4.4 Sixty (60) business days prior to the end of the base contract or applicable task order period of performance.

Contractor Manpower Reporting

0003 7 Annually NLT 31 October and/or at contract completion.

6. NON PERSONAL SERVICES

6.1 This is a “non-personal services contract” as defined in FAR 37.101. It is, therefore, understood and agreed that Contractor and/or Contractor’s employees: (1) shall perform the services specified herein as independent contractors, not as employees of the Government; (2) shall be responsible for their own management and administration of the work required and bear sole responsibility for complying with any and all technical, schedule, or financial requirements or constraints associated with performance of this contract; (3) shall be free from supervision or control by any Government employee with respect to the manner or method or performance of the services specified; but (4) shall, pursuant to the Government’s right and obligation to inspect, accept or reject the work, comply with such general direction of the Contracting Officer (KO), or the duly authorized representative of the KO as is necessary to ensure accomplishment of the contract objectives.

7. CONTRACTOR MANPOWER REPORTING

7.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the NSWC via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of http://www.ecmra.mil/ performance during each Government fiscal year (FY), which runs October 1 through September 30.

While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil.

8. CONTRACTOR TRAVEL

8.1 Contractor costs for Government authorized travel may be provided for at the individual task order level. All travel shall be in accordance with FAR 31.205-46 and applicable travel regulations (Joint, Federal or Standardized). Contractor payment claims shall include applicable documentation to support actual costs incurred (e.g. airfare and hotel/lodging receipts) as well as any receipts valued at or above $75.00. Failure to provide appropriate documentation may result in loss of reimbursement of travel expenses.

9. OTHER DIRECT COSTS

9.1 Other Direct Costs (ODCs) may be provided for by the Government at the individual task order level.

When required by the Government for procurement of materials in excess of the micropurchase threshold, the contractor shall produce three quotes for substantiation of cost reasonableness. The contractor shall ensure ODCs are funded in the task order and approved by the COR prior to purchase.

10. SECURITY

10.1 Security will be in accordance with the attached DD254. Contractor team individual(s) supporting this task will be cleared at the “Secret” level at the start of the task, when required at the individual task order level. Contractor may be authorized to courier classified information up to the “Secret” level in performance of official duties upon approval of and designation by the COR.

10.2 The contractor shall insure requirements for safeguarding classified information and classified materials, for obtaining and verifying personnel security clearances, for verifying security clearances and indoctrination of visitors, for controlling access to restricted areas, for protecting government property, and for the security of automated and non-automated management information systems and data are fulfilled. The contractor's management system shall prevent unauthorized disclosure of classified and sensitive unclassified information. The government shall be immediately notified if any security incident or any indication of a potential unauthorized disclosure or compromise of classified or sensitive unclassified information.

10.3 The contractor shall provide security management support. Typical efforts include, but are not limited to, performing classified document control functions, classified materials inventories, program access requests, preparing and monitoring personnel indoctrination and debriefing agreements, and maintaining and using security-related databases.

10.4 Contractor shall establish appropriate administrative, technical, and physical safeguards to protect any and all nonpublic Government data to ensure the confidentiality, integrity, and availability of Government data.

10.5 Contractor personnel shall be citizens of the United States, unless otherwise identified at task order level.

10.6 Contractor must be able to obtain personnel and vehicle access to military installations. Contractor is responsible for coordinating all necessary access through the local Military Pass and Decal Office.

10.7 Contractor shall ensure contractor personnel complete Antiterrorism Level I training, as required by DODI 2000.16, within the first 30 days of employment and annually thereafter. Training is provided at https://atlevel1.dtic.mil/at/.

11. SAFETY

11.1 Safety in all performance of work shall be paramount. The Contractor shall comply with all applicable federal, state and local environmental statutes, instructions, manuals, handbooks, regulations, guidance, policy letters and rules (including all changes and amendments) and all Presidential Executive Orders, in effect on the date of issuance of each task order. Contractor shall comply with the highest degree of environmental protection where any disagreements exist. For OCONUS work, Contractor shall also comply with all applicable host nation statutes and agreements. In addition, Contractor shall comply with the following publications: the DoD Overseas Environmental Baseline Guidance Document (OEBGD) or the Final Governing Standards (FGS), if adopted for a particular location.

http://www.ecmra.mil/

11.2 Contractor shall comply with all applicable Occupational Safety and Health Administration (OSHA) and applicable Base standards, technical orders, regulations and referenced publications both within and outside of the United States. Contractor shall comply with the highest degree of safety protection where any disagreements exist. The Contractor shall ensure all Contractor personnel receive required OSHA equipment. The Contractor is responsible for providing safety training and the personal protective equipment (e.g., steel toe boots, safety glasses) required to work in a maintenance facility as required by Federal, State and local law.

11.3 Nothing in the PWS, nor any government action or failure to act in performance of the contract shall relieve the contractor for the safety of the contractor’s personnel and property, the Government’s personnel and property, and the general public. Furthermore, nothing in this PWS shall relieve the contractor of its responsibility for complying with applicable Federal, State, and Local laws, ordinances, codes and regulations (including those requiring applicable licenses and permits) in connection with the performance of this contract.

11.4 Mishaps

11.4.1 The contractor shall adhere to any applicable Government processes in place to ensure mishaps are reported, investigated and recorded.

11.4.2 Safety and training related problems or mishaps involving or observed by the contractor shall be addressed immediately to the Contracting Officer’s Representative (COR) or appointed Technical Representative (TR). A formal written report shall be prepared and submitted to the COR or TR within 2 working days of the incident.

12. RIGHTS IN DATA

12.1 The Contractor will be prohibited from copyrighting, publishing or disseminating information resulting from work performed under this contract, and/or, using data produced or obtained under this contract, and/or any other information or products provided by the Government, or which the contractor develops, for any purpose other than performance under this contract without prior written approval from the Government.

12.2 All documents, products, materials, techniques and procedures produced, procured or developed under this contract are the sole property of the United States Government. All items remaining at contract completion will be returned to the applicable COR or Government technical representative.

12.3 Performance of this effort may require the Contractor to access and use data and information proprietary to a government agency or government contractor which is of such a nature that its dissemination or use, other than in performance of this effort, would be adverse to the interests of the government and/or others.

12.4 Contractor and its personnel shall not divulge or release data or information developed or obtained in performance of this effort, until made public by the government, except to Naval Special Warfare Command personnel, or upon written approval of the Government. The Contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend, other than as required in the performance of this effort.

13. INFORMATION USE

13.1 The Contractor hereby unequivocally agrees that it shall not release to anyone outside the Contractor's organization any information, regardless of medium (e.g., film, tape, document, Contractor's external website, newspaper, magazine, journal, corporate annual report, etc.), pertaining to any part of this contract or any program related to this contract, unless the Government has given prior written approval.

Furthermore, the Contractor is prohibited from using any Naval Special Warfare Command logos and /or other trademarked identifiers in any way without first receiving a specific license to do so.

13.2 Request for approval shall identify the specific information to be released, the medium to be used, and the purpose for the release. The Contractor shall submit the request to the Government in writing at least 45 days before the propose date for release for approval. No release of any information related to this contract shall be made without specific written authorization by the Government, other than that required for performance of the requirement. Information made available to the contractor by the government for the performance or administration of this effort shall be used only for those purposes and shall not be used in any other way without the written agreement of the Government.

13.3 The Contractor agrees to assume responsibility for protecting the confidentiality of government records, which are not public information. Each Contractor or employee of the Contractor to whom information may be made available or disclosed shall be notified in writing by the Contractor that such information may be disclosed only for a purpose and to the extent authorized herein.

14. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT/INFORMATION (GFP/GFE/GFI)

14.1 GFP/GFE/GFI, if provided, will be identified at the task order level.

15. QUALITY CONTROL

15.1 The contractor shall implement and maintain a Quality Control Plan (QCP) to ensure work performed conforms to the scope of work and meets the requirements under this PWS. The QCP shall, at a minimum provide a method for performing inspections; identifying, correcting and preventing problems/defective service; addressing customer complaints, and improving the quality of services over the life of the contract.

16. QUALITY ASSURANCE

16.1 The Government reserves the right to perform inspections and surveillance to evaluate the Contractor’s compliance to the contract terms and performance of the requirements in the PWS. The Government will make every effort to ensure that the surveillance methods used are conducted in an objective, fair, and consistent manner. The Government will assign a Contracting Officer’s Representative (COR) who will be responsible for monitoring performance in accordance with the requirements of the PWS and the Quality Assurance Surveillance Plan (QASP). The COR will make every effort to ensure that the surveillance methods used are conducted in an objective, fair, and consistent manner.

16.2 Contract Discrepancy Report (CDR). In the event of unsatisfactory contractor performance, the CO will issue a CDR that will explain the circumstances and findings concerning the incomplete or unsatisfactory service. The contractor shall acknowledge receipt of the CDR and respond in writing as to how he/she shall correct the unacceptable performance and avoid a recurrence. The Government will review the contractor's corrective action response to determine acceptability and will use any completed CDR as part of an overall evaluation of Contractor performance when determining present or future contractual actions.

17. APPLICABLE DOCUMENTS

17.1 To be identified at the task order level.

18. PLACE OF PERFORMANCE

18.1 Performance may occur in various geographical locations across the Naval Special Warfare claimancy, as specified at the task order level. Locations could include, but are not limited to;

Virginia Beach, Virginia; Dam Neck, Virginia; San Diego, California; Agana, Guam; Pearl City, Hawaii; Stennis Space Center, Mississippi; Ft. Chaffee, Arkansas; Fallon, Nevada; Kodiak, Alaska;

Keyport, Washington; and Stuttgart, Germany. Many of these locations represent central equipment sites used for dispatching, storing and maintaining vehicles and equipment. NSW also operates a number of remote training ranges that may require support in the future located predominately in the eastern and western areas of the United States. Performance may also occur at additional OCONUS locations, as specified at the task order level.

19. PERIOD OF PERFORMANCE

19.1 Total contractor performance under this IDIQ and all issued Task Orders shall not exceed two years. If the option provision at FAR 52.217-8 is exercised, the maximum period of performance shall be two years, six months.

20. PERFORMANCE REQUIREMENTS SUMMARY

Performance Objective Standard Performance Threshold Method of Surveillance

PRS # 1. Qualified and Trained Personnel. The Contractor provides sufficient and adequately trained workforce capable of fully complying with all the requirements of the PWS 100% of the time.

Manage day to day operations and activities to ensure successful compliance with the contract. This includes but is not limited to providing adequate staffing, managing workload, training, retention and supporting each activity as prescribed by the PWS in a complete and professional manner.

*No instances of failure to present a professional appearance.

*No instances of failure to engage in professional, courteous and polite conduct.

*No instances of failure to work as a team player.

*No instances of providing personnel who do not meet the minimum experience requirements.

COR

Observation, Customer feedback.

PRS # 2 Quality Services.

The Contractor is synergistic, proactive, thorough and organized enough to ensure documents are clear, concise and accurate.

Manage daily operations and activities to ensure successful completion of all tasks outlined in the PWS. The Contractor demonstrates reasonable and cooperative behavior, a commitment to customer satisfaction, and a concern for the interest of the customers. Work products are timely, accurate, technically correct, in accordance with sound practices and principals, and in the format specified.

* No more than 2 valid complaints per year that documents contain inaccuracies.

* No more than 2 valid complaints per year that deliverables are late or contractor is not making sufficient progress on completing the required deliverables.

* No more than 2 valid complaints per year that written or verbal communication is ineffective.

Customer feedback.

PRS # 3 Administrative Tasks. The Contractor provides the management and oversight necessary to comply with the administrative requirements of the PWS.

Government property is safeguarded at all times to avoid loss or damage to property and quality personnel replacements are arranged in a timely manner such that there is no degradation of services.

* No instances of failure to comply with safety and security requirements.

* No instances of failure to notify the COR of absences.

* No instances of damage or loss due to contractor negligence.

*No instances of failure to obtain a qualified replacement.

Customer feedback.