Draft_H92222-14-R-0020_SWMS_Group_A.doc

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SOCOM Wide Mission Support (SWMS) Group A Federal contract opportunity
Solicitation number
H92222-14-R-0020
Issued by
United States Special Operations Command

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RFP_Q A_1-26-2015.pdf PDF
H92222-14-R-0020_Amendment_0004.pdf PDF
Atch_7_SMEP_Amend_04_PENDING.pdf PDF
H92222-14-R-0020_Conformed_through_Amend_04.doc DOC document
Atch_3_Amend_04.xls XLS spreadsheet
SWMS_Group_A_RFP_Q As_Final_Batch.pdf PDF
H92222-14-R-0020_Amendment_0003.pdf PDF
Atch_6_SORDAC_Amend_03.pdf PDF
Atch_8_J5_Strat_and_Plan_Amend_03.pdf PDF
Atch_8_J5_Strat_and_Plan_Amend_02.pdf PDF
Atch_7_SMEP_Amend_02.pdf PDF
Atch_5_Amend_02.pdf PDF
H92222-14-R-0020_Amendment_0002.pdf PDF
Atch_6_SORDAC_Amend_02.pdf PDF
Group_A_FBO_Post_1-16-2015.pdf PDF
H92222-14-R-0020_Batch_3_Q A.pdf PDF
H92222-14-R-0020_Q A_Batch_2.pdf PDF
Atch_6_SORDAC_Amend_01.pdf PDF
Atch_8_J5_Amend_01.pdf PDF
H92222-14-R-0020-0001.pdf PDF
Atch_11_Amend_01.doc DOC document
Atch_7_SMEP_Amend_01.pdf PDF
Atch_9_PPI_Amend_01.doc DOC document
Atch_5_J2_Amend_01.pdf PDF
Atch_3_Amend_01.xls XLS spreadsheet
Atch_10_PPQ_Amend_01.doc DOC document
Group_A_Q A_Batch_1.pdf PDF
Atch_12_Client_Authorization.doc DOC document
Atch_13_SF_1408.doc DOC document
Atch_11_Consent.doc DOC document
Atch_7_SMEP.pdf PDF
CDRL_A002_QA_Attachment.pdf PDF
CDRL_A001.pdf PDF
CDRL_A002_Group_A_Quarterly.pdf PDF
Atch_6_SORDAC_Group_A.pdf PDF
H92222-14-R-0020.doc DOC document
Final_Group_A_RFP_QA.xls XLS spreadsheet
Atch_9_PPI.doc DOC document
Atch_10_PPQ.doc DOC document
Atch_8_J5_Strategic_and_Plans_Support.pdf PDF
Atch_5_J2_Sample_PWS.pdf PDF
Atch_1_Group_A_SOW.pdf PDF
Atch_3_Group_A_Pricing_Template.xls XLS spreadsheet
Atch_2_Group_A_DD_254.pdf PDF
Group_A_Draft_RFP_Sample_SOO.doc DOC document
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Section B - Supplies or Services and Prices

ITEM NO
SUPPLIES/SERVICES
MAX QUANTITY
UNIT
UNIT PRICE
MAX AMOUNT

UNDEFINED

SWMS Group A

FFP

1. The Contractor shall provide the required services as outlined in the requirements document identified for individual Task Orders.

2. X001 Series CLINS are Firm Fixed Price.

3. The ordering period for this CLIN series shall be five (5) years from the date of award.

4. The Period of Performance for service under this CLIN shall be identified at the Task Order level.

FOB: Destination

MAX

NET AMT

ITEM NO
SUPPLIES/SERVICES
MAX QUANTITY
UNIT
UNIT PRICE
MAX AMOUNT

UNDEFINED

SWMS Group A

CPFF

1. The Contractor shall provide the required services as outlined in the requirements document identified for individual Task Orders.

2. X002 Series CLINS are CPFF. Individual Task Orders will be negotiated on a Cost Plus Fixed Fee (CPFF) basis. The maximum fixed fee shall be established at the basic contract award. The fee shall not exceed 10 percent of the contracts estimated cost, excluding fee (FAR 15.404-4).

3. The ordering period for this CLIN series shall be five (5) years from the date of award.

4. The Period of Performance for service under this CLIN shall be identified at the Task Order level.

FOB: Destination

MAX COST

FIXED FEE

TOTAL MAX COST + FEE

IDIQ CONTRACT VALUE

The maximum contract value for all orders issued against this contract shall not exceed $TBD over the five-year ordering period.

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

SOCOM WIDE MISSION SUPPORT (SWMS) – GROUP A

PROGRAM MANAGEMENT, ENGINEERING AND TECHNICAL, AND PROFESSIONAL SERVICES

STATEMENT OF WORK (SOW)

SECTION 1: DESCRIPTION OF SERVICES

1. Background:

1.1. The requirements specified in this SOW support the U.S. Special Operations Command (USSOCOM) which oversees the training, doctrine, and equipping of all U.S. Special Operations Forces (SOF) units. USSOCOM, headquartered at MacDill Air Force Base, Tampa, FL, was established as a unified command in 1986 by Congress to address concerns regarding the status of SOF within overall U.S. defense planning.

1.2. USSOCOM is comprised of a headquarters, four Components, and a sub-unified command (Joint Special Operations Command (JSOC). The USSOCOM Components are the U.S. Army Special Operations Command (USASOC); Naval Special Warfare Command (NAVSPECWARCOM); Air Force Special Operations Command (AFSOC) and Marine Corps Special Operations Command (MARSOC)

1.3. USSOCOM vests additional command and control responsibilities in Theater Special Operations Commands (TSOCs) which are special operational headquarters elements designed to support operations logistics, planning, and operational control requirements. USSOCOM has the primary responsibility to organize, train, and equip TSOCs. The TSOCs are:

· Special Operations Command South (SOCSOUTH), Homestead Air Force Base, FL

· Special Operations Command Africa (SOCAFRICA), Stuttgart, Germany

· Special Operations Command Europe (SOCEUR), Stuttgart, Germany

· Special Operations Command Central (SOCCENT), MacDill Air Force Base, FL

· Special Operations Command Pacific (SOCPAC), Camp Smith, HI

· Special Operations Command Korea (SOCKOR), Yongsang, Korea

· Special Operations Command U.S. Northern Command (SOCNORTH), Peterson Air Force Base, CO

1.4. USSOCOM is also responsible for synchronizing Department of Defense (DoD) plans against global terrorist networks and, as directed, conducting global operations against those networks. In this regard, USSOCOM receives, reviews, coordinates, and prioritizes all DoD plans that support the global campaign against terror, and then makes recommendations to the Joint Staff regarding force and resource allocations to meet global requirements. USSOCOM is also designated the DoD proponent for Security Force Assistance for which USSOCOM performs a synchronizing function in global training and assistance planning against terrorist networks.

1.5. The acronym USSOCOM, as used in this SOW, applies to any and all USSOCOM Headquarters organizations, Components, JSOC, and TSOCs, as well any future entity which USSOCOM may establish to support the Command’s mission.

2. Contracting Objectives: The objectives of this contract are to:

2.1. Infuse skill sets and scope that supports the USSOCOM enterprise

2.2. Promote a competitive environment for acquiring USSOCOM services

2.3. Retain and build on existing acquisition efficiencies, speed, and flexibility

2.4. Measure and incentivize superior contractor performance

2.5. Strengthen government-contractor partnerships

2.6. Enhance “services spend” visibility and management discipline

3. General:

3.1. The Contractor shall meet all requirements and responsibilities in support of USSOCOM as outlined in this SOW and all subsequent task orders. .

3.2. The Contractor shall ensure quality work performance in accordance with applicable standards and guidelines of this SOW and all subsequent task orders.

3.3. The Contractor shall perform to the standards of this SOW and all subsequent task orders in an environmentally acceptable and safe manner that is consistent with Federal, State, and Local laws as well as applicable policies, regulations and instructions.

3.4. The Contractor shall provide all personnel, equipment, tools, materials, supervision, and other items necessary to perform the services, unless otherwise specified in an individual task order; and provide support to the customer.

4. Scope of Support:

4.1. The scope of this SOW is defined as follows:

4.1.1. Program Management: These services provide for conducting special studies and analysis to support a wide range of research topics and quantitative analysis; providing in-depth reviews and development of policy recommendations: performing program evaluation, review, and development; and other related support to Program Managers. While these tasks are not all inclusive, they are intended to assist with planning for and supporting these services. The following is a representative sampling, not an all-inclusive listing of the Program Management Services tasks:

4.1.1.1. Strategic and Operational Planning: The contractor may be required to perform mission support assignments and planning actions required to address Special Operations unique problems, assist with developing and presenting ideas and solutions that support creative and alternative business methods and practices. Activities may include:

· Developing studies and analysis

· Creating recommendations to enhance or revise USSOCOM programs

· Providing advice, analyses, and assistance involving capability assessments and transformation initiatives involving aspects of the USSOCOM mission

· Creating decision matrix visualization tools

· Employing cognitive modeling techniques

· Developing advanced scheduling approaches

4.1.1.2. Lessons Learned: The contractor may be required to assist with the global collection, analysis, outreach, and dissemination of relevant SOF observations, insights, and lessons learned.

4.1.1.3. Irregular Warfare Support: The contractor may be required to provide expertise and planning support in the areas of information operations and irregular warfare analysis. Expertise may be needed in the fields of Information Operations Military Deception (MILDEC) Planning, Intelligence Support to Information Operations (ISIO), and Operations Security (OPSEC).

4.1.1.4. Studies and Analyses: The Contractor may be required to conduct studies and analyses of current, future, or required capabilities at the Command or lower levels. Typical tasks may include the conduct of studies and analyses of systems or other systems affecting the command and control tactical units in combat operations with respect to communications and information support for management, oversight, and technical support of operations.

4.1.1.5. Acquisition Program Management: Provide Program Management expertise to provide the following capabilities: program management support and coordination; systems engineering; documentation preparation and coordination; demonstration and test planning and coordination; data collection and reporting; technology evaluation and documentation; proposal review, technical analysis and documentation; contract administration support; knowledge management; and acquisition process improvement.

4.1.1.6. Acquisition Support: Provide expertise with supporting acquisition policy to support Command procurements and ensure USSOCOM acquisition guidance is current and reflects Federal and DOD level guidance; and support the full range of contracting activities procure products and services.

4.1.2. Engineering and Technical Services: These services entail supporting Program Executive Offices (PEO) throughout the Acquisition Cycle. These services include: providing engineering to support major weapon systems programs, providing program technical assistance, providing support to acquisition milestone decisions, aiding with establishing acquisition objectives and aid with determining systems requirements, assisting with production decisions and program and management controls leading to achieving system and program objectives. The following is a representative sampling, not an all-inclusive listing of the Engineering and Technical Services tasks and is provided to assist with planning for and supporting these services:

4.1.2.1. Requirements Generation and Documentation Support. The Contractor may be required to support the collection and analysis of SOF requirements. Requirements generation and documentation support may be required to be provided in accordance with a PEO’s priority, established time lines, and process definition. The Contractor may be required to provide feedback or critiques that will enhance the requirements generation and documentation support process.

4.1.2.2. Engineering Documentation Support: The Contractor may be required to provide support for technical reviews, editing, and word processing of engineering documentation to include, but not limited to, video/tape, both analog and digital, Computer-Aided Design/Computer- Aided Manufacturing (CAD/CAM) drawings, and paper drawings of various sizes. Applicable documents include, but are not limited to, engineering drawings, draft specifications, technical reports, design documentation and diagrams.

4.1.2.3. Technical Documentation Development: The Contractor may be required to develop, improve or modify designs, standards, specifications, methods, solutions, models, applications, systems, configurations, agents, formulas, practices, processes.

4.1.2.4. Technical Analysis/Evaluation: The Contractor may be required to analyze, review, demonstrate, evaluate, validate, and test various designs, methods, materials, discoveries, agents, formulas, models, applications, systems, tools, surveys, configurations, practices, processes, or other technologies.

4.1.2.5. Data Management Support: Contractor may be required to support the development of data management portions of acquisition documentation; track and report acquisition data delivery status; attend and participate pre- and post-award data and program reviews and provide findings and recommendations; submission of data accession lists of all internally generated documents developed in the performance of this contract, and develop and maintain paper and automated archival systems of all documentation.

4.1.2.6. Plans and Frameworks: The Contractor may be required to support government activities to develop and/or modify plans, architectures, frameworks, protocols, tactics, policies, procedures, manuals, guides, or strategies.

4.1.2.7. Research and Analysis: The Contractor may be required to perform and document assessments, analyses, studies, reports, reviews, estimates, surveys, or investigations in support of government-led activities

4.1.2.8. Operations and Support Development Analysis: The Contractor may be required to provide analysis of operations and support activities. This may include analysis of current processes and procedures to develop recommendations for potential improvements, and implementation of those improvements.

4.1.2.9. Subject Matter Expertise: The Contractor may be required to provide subject matter expertise and consultants as needed.

4.1.2.10. Technical Conferences and Meetings: The Contractor may be required to organize, facilitate, or participate in conferences, forums, symposia, events, and meetings. Services provided may include an analysis component. The Contractor shall be engaged in developing content for the conference/meeting and not simply supply administrative hosting support. The contractor shall not represent or make decisions on behalf of the government while attending meetings and or at any other time, as these activities are considered to be inherently governmental functions.

4.1.2.11. Systems Engineering Support. The Contractor may be required to assist with providing systems engineering and technical management support to USSOCOM acquisition programs and projects.

4.1.2.12. Test and Evaluation (T&E) Support. The Contractor may be required to provide assistance and support for all levels of Government test and evaluation activities. Support may include but is not limited to:

· Test planning to include development of draft test plans and procedures, preparation of Test & Evaluation Master Plans (TEMPs) and other T&E segments of acquisition documentation

· Attendance at, or conduct of, testing activities to include physical testing, engineering performance analyses

· Evaluation of measures of effectiveness, engineering performance predictions and trade-off studies

· Test analysis to include evaluation of test plans, collection and analysis of test data during developmental and operational testing, drafting of test and evaluation reports

· Test support activities to include maintenance of test facility site designs and coordination of supporting activities and equipment to support joint interoperability and other testing, etc.

· Testing and corrective action on physical structures of national security interest deemed necessary for protection during National Security Scenario Events

4.1.2.13. Cost Estimating Support: the Contractor may be required to support USSOCOM by providing Cost Estimating Support. This includes, but is not limited to, conducting cost analysis using cost models in evaluating total program costs throughout the life of the acquisition program; conducting independent reviews of Service Cost position and advising USSOCOM points of contact of any cost issues; developing independent cost estimates (ICE) for Acquisition Category (ACAT) ID programs; and reviews of possible environmental impacts.

4.1.3. Professional Services: This category includes those activities that support USSOCOM with the full spectrum of intelligence activities; producing multimedia products; graphic arts design and photography; providing operational planning support; providing preparedness support; and physical security. While these tasks are not all inclusive, they are intended to assist with planning for and supporting these services. The following is a representative sampling, not an all-inclusive listing of the Professional Services tasks:

4.1.3.1. Military Intelligence and Information Operations. The Contractor may be required to provide subject matter expertise to support researching, developing, analyzing, and recommending Government and commercial sources of Military Information Support Operations (MISO) related to intelligence and information operations. The Contractor may be required to identify, prioritize, manage, and track production and collection requirements and coordinate across the Intelligence Community to include open source information and data, to ensure collection and production requirements of USSOCOM are met. The Contractor may be required to manage, coordinate, and synchronize military and civilian communications planning, produce commercial quality products for unlimited foreign public broadcast, develop themes, and designs for multi-media products. The Contractor may be required to recommend available media to disseminate messages, synchronize messages across multiple mediums, and recommend proper frequency and intensity. The Contractor will be required to provide subject matter expertise in order to describe or translate Government requirements to creative developers and technicians.

4.1.3.2. The Contractor may be required to provide Human Intelligence (HUMINT) and Collection Management (CM) Support. The Contractor may be required to provide expertise in HUMINT operations and all associated matters in order to conduct staff coordination, communication, and synchronization efforts as required with all levels and ranks of personnel as applicable across the Services, DoD, Federal, Commercial, and Other Government Agencies, foreign and domestic, to bolster and help coordinate improved HUMINT support to the USSOCOM mission. All efforts shall include a logical and methodical approach using official Instructions and internal processes as applicable in order to provide required CM support.

4.1.3.3. The Contractor may be required to provide data management, research, acquisition and distribution of Geospatial Intelligence (GEOINT) source data and products; provide relevant enhanced GEOINT data to SOF; and produce, maintain, and update scene visualization databases to include visual, sensor and Semi-Automated Forces databases for Mission Training and Preparation Systems.

4.1.3.4. Intelligence and Operational Planning Support. The Contractor may be required to provide support that includes personnel with current and relevant levels and breadth of training, education, experience, and expertise in the functional or general areas of Intelligence and Operational Planning support. Support may include conducting intelligence research, analysis, data collection, production, video analysis, geospatial analysis, socio-cultural and human terrain analysis inclusive of intelligence product build, interpretation and dissemination activities to meet USSOCOM requirements and timelines in support of Command requirements. In addition, these experts will serve as Counterterrorism (CT) all-source analysts interpreting and analyzing raw data in the production of intelligence from multiple sources. They will compile, collate, analyze, and evaluate all-source information to produce intelligence products on terrorists, terrorist organizations/networks, non-Government agencies, state sponsors of terrorism, and potential links and nodes worldwide. The Contractor will routinely advise and brief senior leadership on matters pertaining to terrorism and possible terrorist activities. These analytical tasks will routinely support numerous disparate command priorities, such as Information Operations (IO), Counterterrorism Signals Intelligence (CT-SIGINT), Intelligence Surveillance and Reconnaissance (ISR) requirements support, Collection Management (CM), Intelligence Campaign Planning (ICP), Threat Finance, Terrorist group identification, human terrain, predictive analysis and others within the areas of intelligence (typically J2 in joint organizations), operations (J3), and/or planning (J5). The Contractor may also be required to provide regional expertise for SOF activities in the different Combatant Commanders (COCOM). The Contractor may be required to coordinate SOF operational deployments and produce Deployment Order (DEPORD) modifications tasking USSOCOM Components to support and sustain Special Operations activities as required. The Contractor may be required to continuously monitor the information management process and make recommendations for knowledge management actions and architectures for information storage, retrieval, and presentation.

4.1.3.5. Civil Affairs (CA) and MISO. The Contractor may be required to provide expertise to support daily operational requirements relevant to the USSOCOM CA and MISO mission. This includes, but is not limited to, monitoring CA and MISO operations in theater; reporting on all significant activities related to CA and MISO operations; assisting staff on CA and MISO doctrinal issues (including review and updating of standalone CA and MISO manuals); and assisting staff on updating leadership orally or in writing on any relevant CA and MISO activities supporting the USSOCOM mission.

4.1.3.6. Mission Planning. The Contractor may be required to provide expertise in the areas of joint/interagency/multi-national coalition and partner nation operations, SOF intelligence, ground and air operations, and joint staff operations to engage in exercise planning and script writing efforts, as standalone projects or with the support of the USSOCOM staff.

4.1.3.7. Exploitation Support: The Contractor may be required to contribute to producing studies to support Interagency planning and intelligence requirements and facilitate events to synchronize US Government and partner-nation efforts and activities and provide the capability to integrate internal and external challenges being faced by sovereign nations and their borders into USSOCOM planning and synchronization efforts.

4.1.3.8. Deployed Special Operations Forces Support. The Contractor may be required to provide expertise in advising and assisting the Government in determining infrastructure development and expansion requirements in support of Command objectives as a result of data received as a part of Intelligence and Operational Planning. In addition, the contractor may be required to support analyses of evolving technology and systems development to support deployed SOF in concert with analysis of other information including, but not limited to, the National Military Strategy (NMS), the Overseas Contingency Operations execution plan, Joint Vision 2020 (JV2020), and SOF Vision 2020 and subsequent documents and data. The contractor will also participate in the development and prosecution of operations against select adversaries of the US in accordance with approved USSOCOM authorities. Support required may involve all areas of expertise described within this document.

4.1.3.9. Signature Reduction and other Theater Operational Support. The Contractor may be required to provide expertise to identify and synchronize all compartmented low signature reduction Plans, Annexes, and Proposals and other similar types of projects as required by SOCOM to support Theater Operations. Accordingly, the contractor may be required to conduct detailed data collection, analysis and coordination required support with higher headquarters and all other Government Agencies involved ensuring de-confliction. The Contractor may be required to assist Components and other agencies as required in development of appropriate signature reduction proposals; conduct pre-mission briefing and training as required for inbound elements; advise Commander and collateral operational cells on special project proposals. When providing subject matter expertise, the contractor may be required to prepare and present overt, covert and clandestine operational concepts for review and approval. In addition, the contractor may be required to provide expertise in the areas of biometrics, identity management, sensitive site exploitation (SSE) and other unique skill sets as required. Support may include synchronizing biometrics collection, planning, tasking, and producing operational requirements in support of the Identity Superiority Manager (ISM). The Contractor may be required to conduct meetings in order to perform planning and staff coordination. In addition, the Contractor may be required to perform biometric responsibilities mandated by DoD Directive 8521.01E, Department of Defense Biometrics. The Contractor will ensure the identity management capabilities are leveraged appropriately to support the COCOM’s and Component’s mission requirement. Other such areas of expertise are anticipated to be required over the life of the contract; however, as these areas of expertise are identified, they will be determined and described at the task order level.

4.1.3.10. Strategic Communication. The Contractor may be required to provide subject matter expertise to support research and analysis both internal and external to USSOCOM including strategic communications to perform information operations. Support will be required across all regional theaters in an effort to identify primary target audiences, develop precise themes and messages, and determine appropriate means of dissemination in order to garner foreign support for the US Government’s goals, themes, and objectives relating to any overseas contingency operation or any Special Operations activities. In addition, the Contractor may be required to provide development, coordination, production, and synchronization of commercial grade, multi-media products including after action support including data collection and analysis thereof to measure the effects of information operations to facilitate planning and make adjustments to ongoing operations.

4.1.3.11. Multimedia Support. The Contractor may be required to provide a capability to posture for rapid global dissemination of influence media via multiple media outlets and channels in support of strategic and long term US Government operations goals and objectives. The contractor may be required to provide all labor, equipment, tools, materials, travel, and other items and services necessary to provide cultural assessment services and products that support or inform developed themes and messages. This includes determining, advising, and informing Government and USSOCOM officials of content or means of dissemination to garner foreign support for US Government’s goals. Accordingly, the contractor may be required to provide cultural assessment services and products that will (1) support development, coordination, production, and synchronization of commercial grade, multimedia products to include producing commercial quality quarterly magazines and other collateral print media products, including but not limited to special edition print or electronic sources, calendars, inserts, and brochures; and (2) enable analysis of data to measure the effects of information operations to facilitate planning and make adjustments to ongoing operations.

4.1.3.12. Television/Broad Band Network Support. The Contractor may be required to produce, deliver and disseminate television/broad band network commercials and sitcoms to support full-spectrum informational campaigns. As a minimum, production efforts will include all aspects of scripting, storyboards, focus group assessments, production, editing, and distribution. Production activities listed herein may be executed in countries and in languages that culturally and linguistically match the target audiences of the products. The Contractor may be required to develop and execute dissemination and media plans to distribute the products in a manner that will achieve Government specified objectives.

4.1.3.13. General Multimedia Support. The Contractor may be required to produce, deliver and disseminate other multimedia media products as required by USSOCOM. These media projects may include printed media, cell phone based applications, video games, or other products to support Government specified objectives.

4.1.3.14. Public Affairs Support. The Contractor may be required to generate, lay-out, and edit professional print for distribution; provide photography expertise; conference and senior level meeting planning, and other support as required.

4.1.3.15. Historian Expertise: The Contractor may be required to provide deployable historian support to CONUS and OCONUS locations aid with documenting ongoing operations, research completed operations, write histories and vignettes, and provide other historian support as required.

4.1.3.16. Public Affairs (PA) Processing: The contractor may be required to provide analysis and processing functions for Freedom of Information and Public Affairs to include developing and making recommendations and appropriate determinations regarding what information is allowable for release within timelines required by law and regulation.

4.1.3.17. Building Security Support: The contractor may be required to support a Visitor Control Center (VCC). Contractor personnel are engaged in administration of the issuance of badges to access the physical area, assisting security guards with in-processing visitors, and aiding the government with daily security issues as required.

4.1.3.18. Cultural Advisors: Contractor may be required to furnish advisors who can provide a multidisciplinary approach and analytical depth to current and future USSOCOM operations within a foreign country or region and offer perspective and input to support security cooperation, contingency operations, crisis action, and strategic planning. The advisors may be required to advise on the cultural nuances of their region of expertise which may include furnishing advice and guidance to aid with understanding local conditions, history, religion, government, tribal dynamics, and the socio-cultural context in which operations are being planned and conducted.

5. Program Management and Reporting:

5.1. Program Management Requirements

5.1.1. General. The Contractor’s organization shall be established with authority and capacity to effectively accomplish the management of this Indefinite Delivery/Indefinite Quantity (IDIQ) contract and the oversight of all resultant task order requirements awarded to the Contractor. The program management required to manage the requirements within an individual task order will be proposed at the task order level.

5.1.2. The Contractor shall manage all aspects of work associated with providing services to the Government under this contract and any associated task orders. At a minimum, the Contractor shall:

5.1.2.1. Propose to, execute, and manage a large volume of task orders effectively.

5.1.2.2. Manage contractor employees and the performance associated with all task orders.

5.1.2.3. Maintain a capable and stable workforce (recruit, retain, and replace qualified employee with appropriate security clearances), to include providing a reach-back capability as necessary.

5.1.2.4. Ensure new/replacement personnel meet or exceed the qualifications stated in the original task order proposal.

5.1.2.5. Develop and maintain a customer-oriented philosophy, create an environment that improves employee performance, solves programmatic issues, and delivers high-quality performance.

5.1.2.6. Respond timely to the requests of the Government Contracting Officer (KO), Program Manager (PM), Deputy Program Manager (DPM), the Primary Contracting Officer Representative (PCOR), and CORs of all awarded task orders.

5.1.2.7. Identify, mitigate, and manage organizational conflicts of interest and other performance risks.

5.1.2.8. Document and notify the Government of actual or potential Contractor program management problems and/or performance deficiencies. Perform corrective actions for all identified Contractor program management problems and/or deficiencies within timeframes specified by the KO.

5.1.2.9. Develop and submit all required information and deliverables in accordance with individual task order requirements and timelines.

5.1.2.10. Plan, control, monitor, and report cost, schedule, and performance metrics.

5.1.3. The Contractor shall continually monitor the cost and performance of applicable task orders awarded to the Contractor under this contract. The contractor shall immediately notify the KO of any problems noted. The Contractor shall provide any additional cost, schedule, and performance information as requested by the KO to support task order performance. The Contractor shall provide the Monthly Report information as required in Section 7 of this SOW.

5.1.4. The Contractor shall provide the technical approach and expertise, organizational resources, and management controls necessary to meet the cost, schedule, and performance requirements specified in this SOW and in any resultant task orders awarded during the of performance of this contract.

6. Reporting Requirements:

6.1.1. Contractor Manpower Reporting Application (CMRA) Reporting:

6.1.1.1. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the USSOCOM via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/

6.1.1.2. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at: http://www.ecmra.mil/

6.1.2. Task Order Monthly Reporting:

6.1.2.1. No later than the 10th calendar day of each month of the period of performance of all task orders the contractor shall email to the KO, PCOR, and COR a Monthly Report of task order activity. If the 10th day of the month falls on a Federal holiday or a weekend, the report is due the next government business day.

6.1.2.2. The Monthly Report shall:

6.1.2.2.1. Not exceed three pages in length, unless otherwise specified in a task order (attachments to report tracking of costs for cost reimbursable labor and cost reimbursable travel do not count against the three page requirement)

6.1.2.2.2. Be submitted using Microsoft Word, Times New Roman, Font Size 12

6.1.2.2.3. Use the following file naming convention: XXX-TOXXXX Monthly Report XXXXXX, where the first three Xs are the first three letters of the company name, the next four Xs are the task order number and the last set of six Xs are the date (MMDDYY) the report is submitted to the government.

6.1.2.3. The Monthly Report shall contain the following:

6.1.2.3.1. A brief summary of the progress and accomplishments made toward achieving the requirements.

6.1.2.3.2. Projected major events/activities/deliverables for the next month.

6.1.2.3.3. Anticipated difficulties or issues with upcoming tasks and any issues on current tasks

6.1.2.3.4. Recommended improvements or solutions to any noted difficulties or issues

6.1.2.3.5. For Cost Reimbursable type task orders, the following applies:

(a) Report funding expended, by month, a cumulative total, and if applicable, separate by subtask

(b) Report the overall task order labor hours and travel broken out into the following categories: budgeted, executed (during the reporting month), cumulative total obligated, and remaining unobligated balance.

6.1.2.3.6. For Fixed Priced type task orders that include cost reimbursable travel, only the travel costs shall be reported and the reimbursable travel funds are to be broken out into the following categories: budgeted, executed (during the reporting month), cumulative total obligated, and remaining unobligated balance.

6.1.2.4. Monthly Full Time Equivalent (FTE) usage depicting all direct labor employed to support task order requirements. Reporting of FTE must identify whether the FTEs- were working at USSOCOM HQ, a Component, TSOC, or another location. A consolidated report depicting monthly FTE usage for all task order shall be provided to the KO and PCOR. This reporting is in addition to the annual CRM reporting requirements cited in paragraph 6.1.1.

6.1.2.5. Additional monthly report requirements may be specified in an individual task order. A reduction to the monthly reporting requirements of Section 6.1.2 is not authorized at the task order level.

7. Service Delivery Summary

Performance Objective
Performance Measure
SOW Reference
Contributes to meeting contract objectives
Contributes to meeting the contract objectives
Section 1, para 4
Meets Program Management Objectives
Effectively accomplishes contract management and oversight
Section 1, para 4
Customer satisfaction
Receives no more than 2 formal customer complaints during the period of performance
Reporting Requirements
All reports are 100% completed and delivered on schedule.
Section 1. para 7

Contractor management ensures personnel meet the required security status levels, and maintain the proper security of documents and facilities

Contractor maintains a facility clearance at the appropriate level at all times.

No security violations during the period of performance

Contractor employees supporting the contract and task orders maintain personnel security clearance and meet badging requirements at all times

Proposals for task order modifications contain sufficient cost or pricing data for the government to determine cost or price is fair
All proposals to support a task order modification contain cost or pricing data sufficient for the KO to make a determination the price is fair and reasonable (IAW FAR Table 15-2, as applicable)

Organizational Conflicts of Interest (OCI) are avoided and mitigated appropriately

Contractor and its subcontractors have zero instances of OCI violations during the period of performance

Contractor meets Task Order Service Delivery Summary (SDS) metrics

Performance does not fall below Satisfactory for more than 5% all Task Order SDS ratings during the period of performance

Contractor collaborates with the KO and PCOR to identify contract and task order inefficiencies and ineffectiveness and creates solutions
Contractor makes contributions during the period of performance that result in

improving overall contract and task order cost, schedule, or performance

Contractor responds timely to data calls and requests for input/information
Responses are sufficient and factual with no late or insufficient response(s) during the period of performance

Billing is accurate and timely

Invoices are input into WAWF timely and accurately

Stated deliverables are timely

No more than 5% of deliverables for all contract and Task Orders are late during the period of performance

Contractor does not incur cost overruns (applies only to Cost type task orders)
No requests for additional funding to stay within task order requirements (except to meet additional government requirements)

Contractor generates savings for the customer

Contractor makes contributions during the period of performance that result in improving overall contract and task order cost

Customer complaints are resolved at the lowest level

No more than 5 formal customer complaints during the period of performance

Issues, concerns, and customer complaints are resolved at the lowest level

Contractor management takes action to resolve 100% of issues, concerns, and informal customer complaints brought to its attention within the agreed to timeframe

Contractor maintains Key Personnel

Replacement of Key Personnel meets requirements and standards of Contract Clause H.8.

Contractor turnover has minimal impact on service delivery (applies only to Staff Augmentation task orders)

Employees required to fill positions to meet a new task order requirement or to replace an employee to fill a vacancy are placed within an agreed upon timeframe

Contractor proactively corrects problems, issues, and concerns involving all of its personnel

No more than 3 recurring issues, problems, concerns reported during the entire period of performance

8. Contract Execution Review:

8.1. The Contractor and Government shall meet, at minimum quarterly or more frequently as needed to conduct a Contract Execution Review (CER). Attendees at the CER are to include the Contractor management, the KO, the SWMS Program Manager. Others may attend on an invited basis.

9. Security Requirements:

9.1. All Contractor personnel shall comply with the provisions of DoD Information Security Manual, DoDM 5200.01, Volumes 1-4.

9.2. The prime contractor shall possess and maintain a minimum Top Secret Facility Clearance. Specific security clearance requirements for individual task orders will be specified on a DoD Contract Security Classification Specification (DD Form 254). The contractor shall be required to safeguard information at the level specified in the DD Form 254 for this contract and the DD 254 specific to any resulting task order.

9.3. The Contractor shall be required to provide employees who possess the appropriate security clearance level specified for this contract and all resulting task orders. Contractor personnel supporting a task order must be cleared at the appropriate level prior to the start work for the contract and any task order. All costs incurred to acquire clearances shall be at the contractor’s expense and shall not be allowed as direct cost against this contract.

9.4. Individual task order requirements may require access to Special Access Program (SAP), Sensitive Compartmented Information (SCI), NATO, Foreign Government, and/or Focal Point material. At the discretion of the Government, selected individuals supporting an individual task order may require access to SAP information. Access to SAP information requires the requisite security clearance based on a security investigation with a date less than 5 years old and requires employees to undergo additional personnel security screening meeting the DoD directives and policies for accessing SAP.

9.5. The planned utilization of non-U.S. Citizens in task order performance must be identified by name and country of citizenship in the task order proposal. Foreign Nationals shall not be allowed access to Classified or Critical Program Information unless approved on a case-by-case basis by Defense Security Service (DSS).

9.6. Contractors providing onsite support, and others as designated by the KO or COR, will require access to SIPR and NIPR accounts at government facilities. Additional computer system access may be required as specified in any resulting task order. Collection and use of unclassified, unclassified but limited distribution, and classified (foreign and domestic) information in the performance of this SOW and any resulting task order is authorized as long as all security regulations and restrictions are adhered to.

9.7. The DSS has security inspection responsibility for Top Secret information and retains responsibility for all classified information released or developed under the contract and held within the Contractor’s facility. Guidance is appended as per the DoD Contract Security Classification Specification (DD FORM 254 Section J, Exhibit A of this contract).

9.8. The Contractor will be authorized to courier classified information up to the “Secret” level in performance of official duties upon approval of and designation by the officially appointed COR and in accordance with approved SOCOM and DoD security procedures.

9.9. In addition to normal security requirements, the Government may perform an independent security determination to potential contractor personnel both before and during employment under this contract. Authorized use of polygraph examinations will be conducted in accordance with DOD Directive 5210.48-R.

9.10. Contractor may not disclose any sensitive or classified information pertaining to the work performed on individual task orders to any Government agencies in proposals or in response to requests for past performance assessments.

9.11. The Contractor’s management system shall prevent unauthorized disclosure of classified and sensitive unclassified information. The Government shall be immediately notified if any security incident or any indication of a potential unauthorized disclosure or compromise of classified or sensitive unclassified information.

9.12. Personnel working offsite will require separate/distinct email domain (to be approved by Government) to support security requirements.

9.13. Contractor personnel are prohibited from conducting end-of-day security checks, unless specifically stated in a task order and in accordance with USSOCOM R380-9, Industrial Security Program.

9.14. Contractor personnel must be fully trained to perform their responsibilities before the individual(s) commence work under the contract or a task order. The contractor shall not request nor shall the government pay any training expenses of contractor personnel, except when training a unique government requirement, a government requirement, and is only available from government sources. Examples of the exceptions include, but are not limits to Defense Travel System, required USSOCOM annual computer based training, and Defense Acquisition University courses. Contractor personnel may attend government All Hands sessions, provided such attendance does not create schedule delays.

Section E - Inspection and Acceptance

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN
INSPECT AT
INSPECT BY
ACCEPT AT
ACCEPT BY
0001
Destination
Government
Destination
Government
0002
Destination
Government
Destination
Government

CLAUSES INCORPORATED BY REFERENCE

52.246-4
Inspection Of Services--Fixed Price
AUG 1996
52.246-5
Inspection Of Services Cost-Reimbursement
APR 1984

Section F - Deliveries or Performance

DELIVERY INFORMATION

CLIN
DELIVERY DATE
QUANTITY
SHIP TO ADDRESS
UIC
0001
N/A
N/A
N/A
N/A
0002
N/A
N/A
N/A
N/A

CLAUSES INCORPORATED BY REFERENCE

52.247-34
F.O.B. Destination
NOV 1991

Section G - Contract Administration Data

SECTION G SPECIAL INSTRUCTIONS

Contract Administration: Administration responsibility for this contract will remain with the procuring contracting office. The Contracting Officer is authorized to take actions on behalf of the Government to amend, modify or deviate from the contract terms, conditions, and requirements. The Contracting Officer may delegate certain other responsibilities to his/her authorized representatives or Contracting Officer Representative (COR).

CLAUSES INCORPORATED BY REFERENCE

252.204-7006
Billing Instructions
OCT 2005
252.232-7003
Electronic Submission of Payment Requests and Receiving Reports
JUN 2012
252.232-7007
Limitation Of Government's Obligation
MAY 2006
5652.216-9000
Fixed Fee Information (2003)
SEP 2003
5652.232-9000
Funding Schedule (2003)
SEP 2003

Section H - Special Contract Requirements

SPECIAL CONTRACT REQUIREMENTS

H.1. ORGANIZATIONAL CONFLICT OF INTEREST

(a) Definition: Per FAR 2.101, an organizational conflict of interest means that because of other activities or relationships with other persons, a person is unable or potentially unable to render impartial assistance or advice to the Government, or the persons objectivity in performing the contract work is or might be otherwise impaired, or a person has an unfair competitive advantage. It does not include the normal flow of benefits from incumbency.

(b) The Contracting Officer has determined that potentially significant organizational conflicts of interest may arise due to the nature of the work the Contractor will perform under this contract that may preclude the Contractor from being awarded future USSOCOM contracts in a related area. Whereas the Contractor shall be ineligible to act as a prime contractor, consultant, or subcontractor to provide the equipment, items and services, it is agreed that the Contractor shall be ineligible to act as a prime contractor, consultant, or subcontractor to any prime contractor or subcontractor at any tier who is to supply the services, system or major components thereof for any project where the Contractor has provided or is providing support as described in FAR 9.5.

(c) The Contracting Officer may make a determination to allow a Contractor to participate in an acquisition subject to the submission of an acceptable mitigation plan in accordance with paragraphs (1) and (2) below. This determination may not be appealed.

1. If the Contracting Officer requests, and the Contractor submits an organizational conflict of interest mitigation plan that, after Government review is acceptable to the Government, the Contractor's parent corporation, subsidiaries, or other physically separate profit and loss centers may not be precluded from acting as a subcontractor or consultant on future USSOCOM contracts. The Government's determination regarding the adequacy of the mitigation plan and the possibility of mitigation are unilateral decisions made solely at the discretion of the Government and are not subject to the Disputes clause of the contract. The Government may terminate the contract for default if the Contractor fails to implement and follow the procedures contained in any approved mitigation plan.

2. Any mitigation plan shall include, at a minimum, non-disclosure agreements to be executed by the Contractor and the Contractors employees supporting the Government per paragraph (c) above. Items for consideration in a mitigation plan include the following: identification of the organizational conflict(s) of interest; reporting and tracking system; an organizational conflict of interest compliance/enforcement plan, to include employee training and sanctions, in the event of unauthorized disclosure of sensitive information; a plan for organizational segregation (e.g., separate reporting chains); and data security measures.

(d) These restrictions outlined in paragraph (b) shall apply to all task orders issued under this contract. This clause shall remain in effect for one year after completion of this contract.

(e) The Contractor shall apply this clause to any subcontractors or consultants, who have access to information, participate in the development of data, or participate in any other activity related to this contract which is subject to terms of this clause at the prime contractor level, unless the Contractor includes an acceptable alternate subcontractor provision in its mitigation plan. For subcontractors or consultants under this contract, if an organizational conflict of interest mitigation plan is submitted and acceptable to the Government, the subcontractor's parent corporation, subsidiaries, or other physically separate profit and loss centers may not be precluded from acting as a prime, subcontractor, or consultant on future USSOCOM contracts.

(f) The Contractor's employees shall be trained and informed of Subpart 9.5 of the…

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