GSS25026-LAB_SUPP-appC.xlsx

XLSX spreadsheet 51 KB Posted

Attached to
Laboratory Supplies and Equipment
Solicitation number
GSS25026-LAB_SUPP
Issued by
Delaware

About this file

This is an Excel-based Questionnaire (Q-34FO) for a state and local laboratory supplies contract opportunity, specifically Appendix C, which provides detailed instructions for bidders to complete a comprehensive product and service capability questionnaire. The document outlines a structured approach for vendors to respond to multiple questions across various categories of laboratory supplies, including Beakers and Lids, Bottles/Jars/Jugs, Boxes/Containers, Buffers/Standards, Cell Culture Utensils, Chemicals, Cylinders, Dishes, Education Supplies, Facility Safety and Maintenance, Filters/Filtration, Flasks, Medical Supplies, Microbiological Media, Microplates, Microscope Slides, and over 20 additional product categories.

The questionnaire requires vendors to provide detailed information about their business capabilities, including product discounts, customer service responsiveness, distribution resources, product knowledge, technical specifications compliance, and ability to manage complex ordering and delivery requirements. Bidders must systematically indicate which product categories they are interested in bidding on, demonstrate their operational capacity to support statewide needs, and explain their approach to handling potential challenges such as back-orders, packaging, delivery, returns, and customer service inquiries. The document emphasizes strict submission guidelines, including using text-based responses without special characters, maintaining the original worksheet structure, and submitting through the Bonfire platform.

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Other files

File Type Posted
GSS25026-LAB_SUPP-appB1.xlsx XLSX spreadsheet
GSS25026-LAB_SUPP-appDread1st.pdf PDF
GSS25026-LAB_SUPP-appB2.xlsx XLSX spreadsheet
GSS25026-LAB_SUPP-rfp.pdf PDF

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Text version

Instructions

Appendix C - Questionnaire (Q-34FO)
Products identified within questionnaire for discounts shall also be listed within Appendix B2 - Product Offering upon bid submission to be made available for purchase.
Instructions
- The Summary worksheet displays your overall progress for the questionnaire.

- The worksheets numbered from 1 to N represent question sets.

- For each question set, select a response from the dropdown (if applicable) and enter a response comment for each question in the table.

- If specific instructions have been provided for a given subset, they will appear as a tooltip for a purple cell. Mouse-over to review them.

- When pasting content, please use Paste Special as Text without any formatting.

- You can only submit text based responses, please do not use special characters like emojis.

- Please do not change the structure of any of the worksheets. Changing the structure will invalidate your submission.

- Any additional information outside of the given structure of the worksheets will not be visible to the purchaser.

- Please do not save this file in a different format. Saving this file in a different format will invalidate your submission.

- Please do not use Excel formulas in your responses.

- Please follow the instructions provided along with this file to submit it back to Bonfire.

- If you have any questions regarding the content of this file, please contact the appropriate purchaser.

- If you have any technical problems, please contact Bonfire at Support@GoBonfire.com.

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Summary

Summary
Question SetQuestionsHide Me% CompleteProgress
100
000000000000000000000000000000000000000000000
Total00
00000000000000000000000000000000000000000000000

Question Set 1: Product Discounts, Evaluation Criteria, and Categories Bid

#QuestionHide MeResponseCommentStatusHide Me
14582721.0.1

Do you offer any additional product discount(s)? (i.e. bulk quantity). If so, please explain.

01
14582731.0.2

Please describe your business capability. How has your business demonstrated experience, established reputation, and financial resources to meet the technical specifications. Please identified how your business provides the necessary service support capability to meet statewide needs including attentive customer service and sales response times, phone/online ordering capabilities, billing/shipping conflict resolution, and compliance management.

-00
14582741.0.3

Please describe your resources capability. Does your business has the resources, available products, personnel, distribution resources, and facilities, to meet requirements for supplies and equipment, including back-order issues, packaging and delivery, inspection and rejection, returns, and test samples?

-01
14582751.0.4

Does your company have representatives that are knowledgeable in what they sell and what the products are used for? How are our contract users able to connect with them if they have questions?

-00
14582761.0.5

What is your response time to customer service inquiries? How can our contract users reach you for concerns?

-01
14705361.0.6

Are you bidding on category Beakers and Lids?

00
14705371.0.7

Are you bidding on category Bottles, Jars, and Jugs?

01
14705381.0.8

Are you bidding on category Boxes and Containers?

00
14705391.0.9

Are you bidding on category Buffers and Standards?

01
14705401.0.10

Are you bidding on category Cell Culture Utensils?

00
14705411.0.11

Are you bidding on category Chemicals?

01
14705421.0.12

Are you bidding on category Cylinders?

00
14705431.0.13

Are you bidding on category Dishes?

01
14705441.0.14

Are you bidding on category Education Supplies?

00
14705451.0.15

Are you bidding on category Facility Safety and Maintenance?

01
14705461.0.16

Are you bidding on category Filters and Filtration?

00
14705471.0.17

Are you bidding on category Flasks?

01
14705491.0.18

Are you bidding on category Medical?

00
14705501.0.19

Are you bidding on category Microbiological Media and Media Additives?

01
14705511.0.20

Are you bidding on category Microplates?

00
14705521.0.21

Are you bidding on category Microscope Slides?

01
14705531.0.22

Are you bidding on category Mixers?

00
14705541.0.23

Are you bidding on category Other Products?

01
14705551.0.24

Are you bidding on category Personal Protective Equipment?

00
14705561.0.25

Are you bidding on category pH and Electrochemistry?

01
14705571.0.26

Are you bidding on category Pipet Products?

00
14705581.0.27

Are you bidding on category Reagents?

01
14705591.0.28

Are you bidding on category Research and Clinical Diagnostic Tests and Controls?

00
14705601.0.29

Are you bidding on category Specialty Lab Equipment, Instruments, and Apparatuses?

01
14705611.0.30

Are you bidding on category Specialty Lab Glassware?

00
14705621.0.31

Are you bidding on category Sterilizers and Autoclaves?

01
14705631.0.32

Are you bidding on category Surgical Tools?

00
14705641.0.33

Are you bidding on category Syringes?

01
14705651.0.34

Are you bidding on category Timekeeping, Thermometers, & Temperature Measurement?

00
14705661.0.35

Are you bidding on category Tubes?

01
14705671.0.36

Are you bidding on category Vials?

00
14705681.0.37

Are you bidding on category Water and Wastewater Testing Supplies?

01
-100

Response Options (hidden)

Yes00Yes00
No00No00
Yes, NoYes, No

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