9-7-17_REVISED_Switzer_RFP.docx

National Custodial Specification

SERVICE: CUSTODIAL AND RELATED SERVICES

PERIOD OF PERFORMANCE: October 1, 2017 through September 30, 2018

SOLICITATION ISSUE DATE: June 6, 2017

QUESTIONS DUE DATE/TIME: June 21, 2017 at 12: OO P.M. (EST)

PROPOSALS SUBMISSION: ELECTRONICALLY

PROPOSALS DUE DATE/TIME: July 6, 2017 at 3:00PM (EST) Attention: Brighid Boykin, Contract Specialist – brighid.boykin@gsa.gov Olivia C. Flowers, Contracting Officer- Olivia.flowers@gsa.gov

*PLEASE SEE PAGE 2 FOR SITE VISIST INFORMATION

NOTICE CONCERNING INFORMATION COLLECTION REQUIREMENTS

The information collection requirements contained in this solicitation/contract that are not required by regulation have been approved by the Office of Management and Budget pursuant to the Paperwork Reduction Act and assigned OMB Control Number 3090-0163.

SUBJECT: SITE VISIT FOR REQUEST FOR PROPOSAL

(RFP) No. GS-11-P-17-ZG-D-0012

CUSTODIAL AND RELATED SERVICES

The General Services Administration, NCR/PBS Invites you to attend a site visit which will be held at the time and location listed below.

*LOCATION: Mary E. Switzer Building 330 C Street, SW Washington, DC 20591

TIME: 10:00AM (EST)

DATE: Wednesday, June 14, 2017

POINT OF CONTACT: Aquilla Williams, Contract Specialist Cell: (202) 407-2271 Email: aquilla.williams@gsa.gov

The purpose of the site visit is to provide a briefing on the scope of work and specifications for this contract. Attendance at this site visit is vital to the preparation of the competitive proposal, and to understand the total result desired by the Government. If you are planning on attending this site visit, Offerors shall submit the name, email address, date of birth, social security number, and employer of each site visit participant, not to exceed two (2) per Offeror, by June 12, 2017, to Aquilla Williams at aquilla.williams@gsa.gov.

Please ensure that attendees have a valid picture Identification available for entry into the building. All offerors are responsible for taking note of all relevant aspects of the services to be performed. All questions arising from the site visit must be submitted in writing by email to: Aquilla Williams at aquilla.williams@gsa.gov by 11:00AM (EST) June 12, 2017.

No other site visit will be scheduled.

All interested potential offerors should attend the site visit.

FAR 52.237-1 – SITE VISIT (APR 1984) - Offerors or quoters are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of task order performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after task order award.

(End of provision)

TABLE OF CONTENTS

(Sections I through VIII)

Section I

General Information……………………………………………………………………………. 4

Section II

Bid Sheets………………………………………………………………………………………..6 Standard Form 1449 Solicitation/Contract/Order for Commercial Items(a)……...………10

Section III

Description/Specifications/Statement of Work/Ordering Procedures…………………….11 Contractor’s Responsibilities…………………………………………………………………. 49

Section IV

Contract Clauses(c)…………………………………………………………………………… 64

Section V

Contract Documents, Exhibits, and Attachments………………………………………….. 94

Section VI

Solicitation Provisions (e)……………………………………………………………………. 130 Instructions, Conditions and Notices to Offerors………………………………………….. 130

Section VII

Basis for Award/ Evaluation Factors for Award…………………………………………… 133-137

Section VIII

Offeror Representations and Certifications………………..………………………………. 138

SECTION I GENERAL INFORMATION

NOTES TO OFFEROR:

PLACE OF PERFORMANCE: THE SERVICES TO BE PROVIDED UNDER THIS CONTRACT SHALL BE PERFORMED AT THE MARY SWITZER BUILDING, LOCATED AT 330 C STREET, S.W., WASHINGTON, D.III.

1. This package should be read in its entirety to ensure that the Offeror is fully cognizant with all of the contract requirements.

2. A firm fixed-price contract will be awarded from this RFP.

3. In order to be considered for award, the Offeror must (a) submit a price for the initial 12-month period inclusive of the IDIQ (Above Standard Services) portion and for each of the four(4) option periods; (b) submit a price for each line item for the initial period inclusive of the IDIQ (Above Standard Services) portion for each option ; and (c) acknowledge receipt of each amendment issued (if any) by submitting one (1) signed and dated copy of the SF 30 in Block #30, Amendment of Solicitation/Modification of Contract) for each amendment issued.

4. Pricing of Options: Offerors shall price the option requirements for the four (4) additional option periods assuming that the minimum hourly wages and fringe benefits established by the Administrator of the Wage and Hour Division of the U.S. Department of Labor for the initial 12-month period of performance will apply to the additional option periods of performance as outlined on the wage determination.

5. In the event that options are exercised by the Government, the contract prices will be adjusted upward or downward at the time the option is exercised.

6. TERM OF CONTRACT:

AFTER AWARD, THE SUCCESSFUL CONTRACTOR WILL BE GIVEN NOTIFICATION OF AWARD AND ALL OF THE SUPPORTING DOCUMENTS. A KICK OFF MEETING WILL BE SCHEDULED PRIOR TO CONTRACT START. THE VENDOR SHALL PROVIDE CONTRACTUAL SERVICES FOR A BASE PERIOD OF ONE (1) YEAR, SUBJECT TO THE AVAILABILITY OF FUNDS, (SEE GSAM CLAUSE 552.232-73, AVAILABILITY OF FUNDS (SEP 1999).

7. OPTION TO EXTEND THE TERM OF THE CONTRACT:

THE GOVERNMENT SHALL HAVE THE UNILATERAL OPTION OF EXTENDING THE TERM OF THIS CONTRACT FOR FOUR CONSECUTIVE ADDITIONAL PERIODS OF TWELVE (12) MONTHS EACH (SEE FAR CLAUSE 52.217-9, OPTION TO EXTEND THE TERM OF THE CONTRACT - SERVICES (MARCH 2000), IN CONTRACT CLAUSES - PART II, SECTION I. THE SAME TERMS AND CONDITIONS CONTAINED IN THIS CONTRACT SHALL APPLY TO EACH OPTION EXERCISED. OPTIONS SHALL BE EXERCISED UPON WRITTEN NOTIFICATION (MAILED OR OTHERWISE FURNISHED) TO THE CONTRACTOR AT LEAST THIRTY (30) CALENDAR DAYS PRIOR TO THE EXPIRATION OF THE CONTRACT. THE TOTAL DURATION OF THIS CONTRACT, INCLUDING THE EXERCISE OF ANY OPTIONS, SHALL NOT EXCEED FIVE (5) YEARS.

THE EXERCISE OF OPTIONS IS A GOVERNMENT PREROGATIVE, NOT A CONTRACTUAL RIGHT ON THE PART OF THE CONTRACTOR. IF THE GOVERNMENT EXERCISES THE OPTION(S) WITHIN THE PRESCRIBED TIMEFRAMES, THE CONTRACTOR SHALL BE BOUND TO PERFORM THE SERVICES FOR THE OPTION PERIOD(S) OR BE SUBJECT TO THE DEFAULT PROVISION OF THE CONTRACT.

8. Unbalanced Offers: The Offeror is cautioned that any offer may be rejected as non-responsible if it is materially unbalanced as to prices for the basic requirement and the option periods. An offer is unbalanced when it is based on prices significantly less than the cost for some work and prices which are overstated for other work.

9. Executive Order 12989, Economy and Efficiency in Government Procurement Through Compliance with Certain Immigration and Naturalization Act Provisions, is in effect and must be complied with under any contract(s) resulting from this Request for Proposal (RFP). In accordance with Executive Order 12989, contractors are responsible for compliance with immigration laws and are hereby notified that any and all suspected infractions shall be reported to the Immigration and Naturalization Service (INS).

. All questions regarding this Request for Proposals must be submitted to Aquilla Williams, Contract Specialist at (aquilla.williams@gsa.gov) no later than June 21, 2017 at 12:00 P.M. (EST). Questions received after that date will not be considered.

SECTION II – BID SHEETS

II.7 PRICING SHEETS

II.7.1 Summary

The Total Evaluated Price is: the sum of Subtotal A + Subtotal B + Subtotal C + Subtotal D + Subtotal E

INITIAL YEAR

ABOVE STANDARD SERVICES

Snow Removal Services

(snow removal and dumping (driver included)

(driver included) (minimum 3 hours)

Subtotal

OPTION I

ABOVE STANDARD SERVICES

Snow Removal Services

(snow removal and dumping (driver included) Hour

(driver included) (minimum 3 hours) Hour

Subtotal

OPTION II

ABOVE STANDARD SERVICES

Snow Removal Services

(snow removal and dumping (driver included)

(driver included) (minimum 3 hours)

Subtotal

OPTION III

ABOVE STANDARD SERVICES

Snow Removal Services

(snow removal and dumping (driver included)

(driver included) (minimum 3 hours)

Subtotal

OPTION IV

ABOVE STANDARD SERVICES

Snow Removal Services

(snow removal and dumping (driver included)

(driver included) (minimum 3 hours)

Subtotal

SECTION II - CONTRACT FORM

II . STANDARD FORMS: RESERVED

The Standard Form 1449 – Solicitation/Contract/Order for Commercial Items- Please acknowledge the prices proposed on the Bid Sheets and the terms and conditions by signing in BLOCK #30. The line items will be updated prior to award to the lowest priced technically accepted offeror to reflect those on the BidSheet.PART II – CONTINUATION TO STANDARD FORM 1449

1 GENERAL

The Contractor shall provide all management, supervision, labor, materials, supplies, and equipment (except as otherwise provided), and shall plan, schedule, coordinate and assure effective performance of all services described herein.

2 TRAVEL

Travel shall not be reimbursable, except as provided in the following paragraphs: The services required by this contract are expected to be within the geographic boundaries of the GSA National Capital Region (NCR). The NCR includes the District of Columbia; the city of Baltimore, the counties of Montgomery, Prince Georges, Howard, Anne Arundel, and Baltimore in Maryland; the cities of Alexandria, Falls Church and Fairfax and Manassas, and the counties of Arlington, Fairfax, Prince William and Loudoun in Virginia. There will be no reimbursement for travel within the GSA NCR.

Any reimbursable travel to be allowed must be authorized by the Contracting Officer (CO) in advance as a contract change order. The Contracting Officer’s Representative (COR) and the Contractor shall establish, through bilateral contract modification, the allowable travel reimbursement per visit to sites in cities or locations outside of the GSA NCR. In negotiating the fixed price for such travel, the allowable per diem cost shall not exceed the rates set forth in the Federal Travel Regulations in effect at the time that the work order is negotiated. In addition, all travel by privately owned vehicles outside of the GSA NCR will be reimbursed on Federal Travel Regulations mileage rates.

No travel reimbursement outside of GSA/NCR will be allowed unless the Contractor provides sufficient written evidence of costs incurred, including receipts, registers or other information as may be required by the Contracting Officer’s Representative.

3 CONTRACT EFFECTIVE PERIOD

4 PLACE OF PERFORMANCE

Mary Switzer Building 330 C Street, SW, Washington, D.C.

5 FIRM FIXED PRICE

Contractor shall quote a price for all contract line items in order to be considered for award. See Attachment to the SF 1449 for line items.

SECTION III - DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

III.1 Definitions: Provide all labor, materials, equipment and supervision to perform Janitorial services and snow related services at the Mary E. Switzer Building, 330 C Street, SW, Washington, D.C.

III.1.0 General Program The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the Occupational Safety and Health Act (OSHA) and NIBS.

III.1.0.0 Above Standard Services Above Standard Services are services not covered in the monthly price of the contract. Contractor prices include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

III.1.0.1 Acceptance The term constitutes acknowledgment that the supplies or services required in the contact conform to applicable contract quality and quantity requirements.

III.1.0.2 Approval ‘Approval’ means the Government has reviewed the submittals, deliverables, or administrative documents [e.g., insurance certificates, Material Safety Data Sheets (MSDS), etIII.], and has determined that the documents conform to contract requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, and local laws and regulations.

III.1.0.3 Building A reference to ‘facility’ and ‘site’ is interchangeable with ‘building.’ A man-made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

III.1.0.4 Cleanable Square Feet This is calculated by taking the Gross Square Feet minus walls (approx.1.5% of gross square feet) minus non-cleanable areas such as electrical closets, closets, mechanical rooms, storage rooms, raised floor computer rooms, etIII.

III.1.0.5 Contracting Officer (CO) The CO has the responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take action on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules. However, the CO may delegate certain other responsibilities to authorized Government representatives.

III.1.0.6 Contracting Officer's Representative (COR) The COR shall be appointed by letter from the CO. The CO uses CORs as the primary Government representatives for the administration of the contract. CORs shall have proper training and experience in inspecting contracts, but do not have the authority to modify the contract.

III.1.0.7 Contractor Reference to ‘Contractor’ throughout the SOW even for those references to subcontracted type tasks shall mean the responsibility of the contract service provider.

III.1.0.8 Custodial A reference to ‘custodial’ is interchangeable with ‘janitorial’. Custodial and related services can include cleaning, window washing, trash removal, recycling, landscaping, and maintaining a building or area.

III.1.0.9 Environmentally Sustainable These are products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, product, chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service. Refer to Section III.17. ‘Federal Requirements’ for a list of environmentally sustainable attributes and certifying entities.

III.1.0.10 Federal Holidays Federal holidays are New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. When Federal Holidays fall on weekends, a weekday is typically designated as the holiday.

III.1.0.11 Federally Equipped Food Service This is a facility in Federal Government space where the Government procures and maintains the inventory of food service storage, preparation, cooking and hot and cold holding equipment.

III.1.0.12 Guiding Principles for Sustainable Existing Buildings A practice of using processes that is environmentally responsible and resource-efficient throughout a building's life-cycle. The goal is to minimize and offset consumption of energy, water, and other resources and to eliminate all waste and pollution from building operations and activities. The result is to reduce the environmental impact of the Federal Government, which will expand and complement the building design, economy, utility, durability, and comfort. See http://en.wikipedia.org/wiki/Sustainability The common objective is to reduce the overall impact of the built environment on human health and the natural environment by:

-Improving energy efficiency and reductions in greenhouse gas emissions.

-Reducing water consumption intensity.

-Acquiring green products and services.

-Implementing pollution prevention measures, including reduction or elimination of the use of toxic and hazardous chemicals and materials.

-Implementing cost-effective waste prevention and recycling programs.

-Increasing diversion of solid/trash waste.

III.1.0.13 GSA Green Purchasing Program (GPP) The GPP which includes the Green Purchasing Plan specifies requirements to promote the purchase of environmentally sustainable products and services.

III.1.0.14 Green Cleaning Green Cleaning is a planned and organized approach to cleaning specifically designed to protect building occupant s’ and workers’ health, while at the same time reducing environmental impacts.

III.1.0.15 Key Sustainable Product (KSP) Standards KSP are those categories of products that the Government’s Contractor uses most frequently in the delivery of custodial and facilities related services. The KSP standards are the minimal attributes that the KSPs shall meet. Use of the KSP’s in this contract are mandatory.

III.1.0.16 LEED-EB

Leadership in Energy and Environmental Design for Existing Buildings (LEED) provides building owners and operators with a concise framework for identifying and implementing practical and measurable green building design, construction, operations and maintenance solutions. Once a building has achieved LEED certification all future purchases and services must be evaluated and ensure compliance with LEED to maintain the certification.

III.1.0.17 Modification Modification is a bilateral or unilateral change in the terms of a contract.

III.1.0.18 Ordering Official Ordering Officials are appointed by letter from the CO. Ordering Officials shall be the Government’s representative for the ordering of supplies and services.

III.1.0.19 Performance Based Service Contracting This is a procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service. This strategy shifts the risk of performance to the Contractor by allowing the Contractor to design the methods of achieving desired results as defined by the performance quality standards established by the Government.

III.1.0.20 Product Preference Products that are identified as environmentally sustainable shall be selected over those which do not carry such designations. The following factors to consider when selecting products include: environmental performance, cost performance, bio-based, recycled content, biodegradability, technical performance, and availability.

III.1.0.21 Quality Assurance Surveillance Plan (QASP) The QASP is the Government’s surveillance method for monitoring and evaluating the Contractor's performance under a Performance Based Statement of Work (PBSOW).

III.1.0.22 Quality Control Program (QCP) The Quality Control Program is a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable. Preparation of this document is the responsibility of the Contractor.

III.1.0.23 Sanitize This is the process of removing dirt and certain bacteria so that the number of germs is reduced to a level that the spread of disease is unlikely.

III.1.0.24 Service Calls Service calls are considered standard service requirements, such as nonrecurring requests for rearranging of furniture in a conference room, special events support, spills, replenishing restroom supplies, etIII.

III.1.0.25 Standard Services A standard service is defined as all services that are included in the monthly price or are defined in the contract document. Prices are to include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

III.1.0.26 Stewardship This is the responsibility for managing, conducting or supervising the quality, state or condition of a commercial or institutional building.

III.2 Objectives and Scope

This contract is for custodial and related services with a Performance-Based Statement of Work (PBSOW) for Mary E Switzer located at 330 C street Washington DIII. As a performance-based contract, the requirements are stated in terms of desired results with associated quality standards. The contract consists of two major functional areas: standard services and above standard services.

Custodial and related services provided by the Contractor are arranged and oversight is provided through one or more of the following entities: GSA’s Regional Office, Service Centers, Field Offices, or Local Offices. These entities represent the Property Management organizations that have been adopted by GSA’s regional leadership.

All references incorporated herein as Web sites (URL’s) are current and may be subject to change by their web publisher. Web pages are provided to the Contractor for additional clarity. A change to any Web site specified in this contract does not change or alter the contract objectives identified herein.

III.2.0 The Contractor Shall -Furnish all personnel, labor, equipment, materials, tools, supplies, supervision, management, training/certifications, and services, except as may be expressly set forth as Government furnished, and otherwise accomplish all actions necessary to or incident to, perform and provide the work efforts described in the contract.

-Ensure that their employees are properly trained, licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by Federal, State, or local laws; codes, or ordinances.

-Be responsible to make the management and operational decisions to meet the quality performance standards required under this contract.

-Use innovation, technology and other means and methods to develop and perform the most efficient cleaning services for the building.

-Implement an effective Quality Control Plan (QCP).

-Implement an effective service call system that results in prompt, professional, and courteous resolution of tenant concerns.

-Keep the CO or their designee informed of current status of the work being performed; provide work schedules and other pertinent information needed by the CO or their designee.

-Reduce the environmental impacts of work performed under this contract by using, to the maximum extent possible, environmentally sound practices, processes, and products.

-Provide training/certifications for their employees that stress stewardship in cleaning practices i.e., the use, disposal and recycling of cleaning chemicals; and dispensing equipment and packaging. Current information on stewardship, training, educational materials and other issues can be found in ASTM E1971-05 or at the ASTM web site.

Information on these items is also available on the web site: Stewardship for the Cleaning of Commercial and Institutional Buildings (www.astm.org) and ISSA’s web site (www.issa.com).

III.2.1 Cleaning Hours The performance of the cleaning at building(s) shall take place between the hours of __7__ a.m. and __5__ p.m. The hours shall not be changed unless authorized by the CO or their designee. Restroom cleaning and floor care (i.e., mopping, spray buffing, stripping/sealing and carpet shampooing) shall be accomplished after the normal occupant work hours. All other cleaning shall be performed during the normal occupant work hours, which is considered day cleaning.

III.2.2 Building Information Data Sheet Estimates The figures contained in the Building Information Data Sheet are estimates. It is the Contractor's responsibility to notify the CO or their designee if it is believed that the information provided is incorrect.

III.2.3 Support Services:

The Contractor shall furnish the required cleaning materials and equipment for the support services. Should the Contractor fail to furnish these supplies upon request, the Government will purchase them and the Contractor shall be assessed all associated costs.

a. Daily: The Contractor will furnish the COR 8 man-hours per day to perform support services. Hours not provided on one day cannot be made up on another day. The person(s) performing the support service duties will take instruction only from the GSA Buildings Manager or his designee during the hours (8 am to 4 pm) assigned to GSA.

b. The work shall include, but not limited to, the following activities:

building areas; alterations performed at the building; special conferences; cleanup work made necessary by toilet floods and similar occurrences.

III.3 Green Cleaning

The Contractor is required to conduct custodial and related services in a manner as to utilize industry best practices and guiding principles to minimize the Government’s Environmental Footprint. This requires annual reporting of non-bio-based, bio-based, sustainable, and green products and materials.

The policy of GSA is to bring most, but not all, of its owned buildings into conformity with the most current and Government-accepted version of LEED for Existing Buildings (LEED-EB) current rating system by the U.S. Green Building Council (www.usgbIII.org). Only in those instances where GSA is pursuing LEED-EB certification will additional LEED-EB scope requirements be added to this specification as specified in Section 8 ‘LEED-EB.’

III.4. Sustainable Purchasing

The Contractor shall use safe and environmentally friendly products as referenced throughout this specification. Green cleaning products and processes include those meeting government and third party certified sustainability standards, other environmentally protective products and services as well as those that conserve energy, water and other resources. Contractor shall select and track cleaning product and material purchases as described therein.

III.4.0 Sustainable Product Standards In the performance of this contract, Contractor shall purchase and use, to the extent possible, the safest and most environmentally friendly products. Products used in GSA facilities shall meet the following standards:

· Key Sustainable Products (KSPs): Categories of products and standards designated by GSA as those most commonly purchased in the execution of contracts and task or delivery orders for supplies and services performed at GSA property. Use of KSPs is mandatory. See the Green Procurement Compilation at https://sftool.gov/greenprocurement/gsapbs for a partial list of products that comply with the KSP standards.

· Federal Programs Designated Sustainable Products: A compilation of products designated as sustainable by U.S. Department of Agriculture (USDA) BioPreferred, Environmental Protection Agency (EPA) CPG, EPA Safer Choice and Department of Energy’s EnergyStar or Federal Energy Management Program (FEMP). Visit https://sftool.gov/green-products/5cleaning-products.

· When selecting Non-KSP products from the EPA-designated (e.g. Comprehensive Procurement Guidelines (CPG) and USDA designated in the BioPreferred Program and all other factors (such as price, performance and availability) being equal, the Contractor shall select the CPG item.

· For other purchases, unless the Contractor receives an exemption from the Contracting Officer or their designee, the Contractor shall select USDA designated in the BioPreferred Program products over products with other sustainable attributes. Visit http://www.biopreferred.gov/.

· For those categories of product not recognized by one of the aforementioned standard’s, preference shall be given to products meeting the California Code of Regulations maximum allowable Volatile Organic Compounds (VOC) levels for the appropriate cleaning product category (California Air Resource Board/California Code of Regulations (CCR), Title 17 CCR Section 94509 – (Topic cited; Standards for consumer products at http://www.arb.ca.gov/consprod/regs/2008/3cp.htm.

· Contractor shall also ensure that:

(a) Green cleaning products and processes are compliant with the Guiding Principles for Sustainable Existing Buildings.

(b) Vacuum cleaners meet the Carpet and Rug Institute (CRI) Seal of Approval.

(c) Products meet the American Society of Testing Materials (ASTM) standards.

(d) Chemical concentrates that require dilutions are used whenever possible as compared to ready-to-use products. Dilution control equipment should be employed to ensure correct dilutions of concentrates are to protect workers from exposure to concentrated chemicals.

III.4.1 Key Sustainable Product (KSP) Standards Use of the listed KSPs is mandatory for all contracts and task orders and contractors are required to provide submittals demonstrating compliance (see subsection III.4.1.2 below). These KSPs were selected to simplify compliance with the various statutes and executive orders that require products purchased for use in the performance of this contract include products that are recycled content, biobased, non-ozone-depleting, less-toxic alternatives, energy-efficient, water-efficient and meet environmental standards recommended by EPA or adopted by voluntary consensus standards bodies. Mandatory KSPs and their associated standards follow:

Wastebasket liners (24" x 33" or smaller)

≥ 20% post-consumer recycled content

OR

UL 126 (formerly CCD 126)

OR

Green Seal (GS-1)

OR

Green Seal (GS-1)

AND ONE OF THE FOLLOWING:

EPA Safer Choice or Green Seal (GS-41) or UL 2784 (formerly EcoLogo 104)

Green Seal (GS-37) or EcoLogo (UL 2759)

III.4.2 Exemptions Exemptions may apply when Key Sustainable Products meeting the required standards, or recycle content product material that meet or exceed the EPA recovered material content guidelines, are not available because the item cannot be acquired-

(i) Competitively within a reasonable time frame;

(ii) Meeting reasonable performance standards; or

(iii) At a reasonable price.

The Contractor shall provide the Contracting Officer a short written justification for any proposed exemption; the justification shall be made a part of the permanent contract file.

III.4.3 Proof of Compliance For each Key Sustainable Product used in the performance of this contract, the Contractor shall submit proof of compliance to the CO or his designee prior to the start of each contract year. For Contractors meeting the KSP standards using AbilityOne products, proof of compliance can be downloaded from the AbilityOne catalog website https://www.abilityone.com/OA_HTML/ibeCZzpHome.jsp?sitex=100020:22372:US.

III.5 Standard Services

III.5.1 Interior Services The Contractor shall provide interior standard services for the work items listed below.

III.5.1.0 Performance Standards The Contractor through innovation, technology, or other means shall perform the work in this contract to meet the quality and performance standards in this Section. Evaluations of the Contractors work shall be based on the standards in this Section and conducted in accordance with the Government’s ‘Quality Assurance Surveillance Plan (QASP).’

III.5.1.1 Floor Care (Delete any floor type that is not applicable to your building) The Contractor shall provide a floor maintenance schedule to the CO or their designee in accordance with Section III.18 ‘Contractor Submittals/Deliverables Chart.’

-Bare Floors: Floors, base moldings, and grout shall be clean and free of debris including but not limited to dirt, water streaks, mop marks, string, gum, tar, and other foreign matter. The floors shall maintain their natural luster and not have a dull appearance.

Wet mopping of bare floors shall be cleaned using disinfectant cleaner(s) with additional scrubbing, if necessary. These floors shall be slip resistant. Surfaces, baseboards, and corners shall be clean and dry. Walls, baseboards, and other surfaces shall be free of splashing and markings from the equipment. There shall be no visible buildup of finish in corners or crevices.

Mops and cleaning rags shall be cleaned and sanitized before and after each day of use. Mops and cleaning rags used in restrooms (including diapering areas in restrooms and Child Care centers) shall not be used to clean any other areas.

-Asbestos Containing Building Material (ACBM) Floors: Cleaning of flooring that may contain asbestos material, such as Vinyl Asbestos Tile (VAT), shall comply with the methods prescribed in the National Institute of Building Sciences (NIBS) Guidance Manual, ‘Asbestos Operations and Maintenance Work Practices.’ The Contractor shall have a copy of the NIBS Guidance Manual. Upon request, the Government shall make available to the Contractor any asbestos sampling results.

-ADP/Data Center Floors: Damp mopping shall be the only method of wet cleaning for floors in Automated Data Processing (ADP)/Data Center spaces.

-Asphalt Floors: Damp mopping shall be the only method of wet cleaning for floors containing asphalt material.

-Granite and Marble Floors: All applicable floor areas shall be maintained in accordance with industry standards, and the standard identified in the Contractor’s ‘Quality Control Plan.’

-Loading Dock Floors: Spill residues and clean-up materials shall be disposed of in accordance with the Environmental Protection Agency (EPA) and/or State and local regulatory agency requirements.

-Stripping Floors: The old finish or wax shall be removed in accordance with standard commercial practices. Spots shall be eliminated. There shall be no evidence of gum, burns, scuffmarks, or wax build-up in corners or crevices. UNDER NO CIRCUMSTANCES SHALL BURNISHING OR DRY STRIPPING METHODS BE USED ON ACBM FLOORING.

NOTE: When operating floor scrubbing machinery, there shall be no evidence of water or streaks upon completion of work.

-Finishing Floors: Walls, baseboards, and other surfaces shall be free of finish residue and marks from equipment. Floors shall be free of streaks, mop strand marks, and skipped areas. The applied finished area shall have a uniform luster.

-Sealing Floors: Sealant must adhere to the floor. Floor areas must be evenly coated with a slip resistant seal.

NOTE: Hard Floor Strip/Seal is a reimbursable service and shall be accomplished at the request of the COR. Please reference Bid Sheet.

-Wood Floors: There shall be no water solutions used on wood flooring. There shall be no dry stripping methods used on wood flooring.

III.5.1.2 Carpets and Rugs -Extraction (Public Areas Only): Build-up, spills and crusted materials shall be removed along with spots and smears. There shall be no areas of deterioration or fuzzing to the carpets and rugs as a result of harsh brushing or scrubbing. Cleaned areas of carpets and rugs shall be reasonably blended with surrounding carpets. The Contractor shall take measures to prevent the growth of mold. Moving of duplicating equipment, computer equipment, and similar types of electric and electronic equipment is to be coordinated with the CO or their designee and customer, as required, prior to cleaning of the carpet. Any furnishings moved are to be returned to their original positions. The carpet shall be dry before customers occupy the building on the next business day.

NOTE #1: The Contractor shall coordinate with the COR time frames for cleaning.

NOTE #2: Carpet shampooing in office type space, private areas, conference rooms, etIII. is a reimbursable service and shall be accomplished at the request of the COR. Please reference Bid Sheet.

-Spot Cleaning: Carpet surfaces shall be free of removable spots, soiled traffic patterns, dirt, dust, debris, gum, and crusted materials. Spot cleaning shall be accomplished as necessary to maintain a clean appearance.

-Vacuuming: Carpet surfaces are to be free of dirt, dust, and other debris. Vacuuming shall be done at a frequency that will protect the integrity of the carpet and prolong wear. The Contractor shall utilize at a minimum HEPA vacuum cleaners that meet the requirements of the Carpet and Rug Institute’s ‘Seal of Approval/ Green Label Vacuum’ Program.’

III.5.1.3 Floor Mats and Runners The Government shall furnish all mats and runners.

Mats and runners shall be laid out as specified by the CO or their designee at main entrances, main lobbies, and main and secondary corridors at all times, and must have finished edges. They shall be a minimum of 10 feet in length in the primary direction of travel. Replacement mats and runners shall be the same type as the original mats and runners. Mats and runners shall be free of removable spots, soiled traffic patterns, dirt, debris, gum, and crusted materials. There shall be no areas of deterioration or fuzzing as a result of harsh brushing or scrubbing. They shall receive scheduled cleanings and routine inspections based upon the manufacturer's instructions. Any mats and runners that are found to be non-repairable or cannot be cleaned shall be brought to the attention of the CO or their designee so they can be replaced. Mats and runners shall be stored in accordance with the ANSI/ASEE A1264.2-2006 ‘Provision of Slip Resistance on Walking/Working Surfaces Guidelines.’

The use of larger mats and runners, where appropriate, as opposed to several smaller mats and runners, is preferred to eliminate overlapping and to reduce potential tripping hazards.

In the event of wet or inclement weather, the mats and runners used shall be placed at entrances and any other areas identified by the CO or their designee prior to the building occupants reporting to work. Wet or inclement weather mats and runners shall be removed, cleaned, and stored by the Contractor when the CO or their designee determines that they are no longer required.

III.5.1.4 Restrooms, Shower Rooms, Locker Rooms and Holding Cells

-Cleaning: All areas shall be cleaned using a disinfectant cleaner. Fixtures shall maintain a high level of luster and be free of dust, mold, mildew, streaks, and encrustations. Partitions, doors, vents, sills, and walls shall be free of dust, dirt, bodily fluids and waste, and graffiti. Shower curtains shall be cleaned and free of mold and dirt.

Restrooms shall be free of discarded material and trash shall be emptied to prevent the containers from overflowing.

-Policing: ALL RESTROOMS SHALL BE POLICED AT A FREQUENCY TO PREVENT TRASH FROM ACCUMULATING. COMMODE SEATS AND SINKS SHALL BE WIPED DURING POLICING TO MAINTAIN A CLEAN APPEARANCE. A SUFFICIENT SUPPLY OF HAND SOAP, PAPER TOWELS, TOILET PAPER AND TOILET SEAT LINERS SHALL BE MAINTAINED AT ALL TIMES.

-Dispensers: The Government shall provide dispensers, including dispensers in tenant break rooms. The Contractor shall replenish supplies and fill dispensers as a standard service. The supplies for the provided dispensers shall be compatible with the dispenser’s manufacturer’s requirements. Dispenser construction and efficiency in addition to supplies used shall be consistent with the safe and environmentally friendly product requirements referenced throughout this specification. Hand soaps shall not contain antibacterial agents except where required by Federal, State, local requirements and health codes.

-Floors: The quality standard for providing standard service is the same as that described in Section III.5.1.1. ‘Floor Care.’

-Receptacles: The Government shall provide disposal gloves and receptacles. The Contractor with proper training in the Bloodborne Pathogens Act, as amended, shall wear disposal gloves and empty, clean and sanitize the sanitary napkin and waste receptacles. Sanitary napkin disposal containers shall be lined with new receptacle bags. Waste bags with napkin and gloves shall be sealed and placed in the regular tras

-Trash and Wastebaskets -COMPOSTABLE MATERIAL-: To reduce the amount of material being disposed of in landfills, the Contractor will collect and store compostable material generated in restrooms (paper towels) separately from building tras Wastebaskets in restrooms will be treated as compostable materials receptacles instead of trash receptacles. The custodial contractor will be responsible for taking these compostable materials to the loading dock (or other identified area(s) designated by the COR) and placing them in bins provided by the Government specifically for this purpose and that are separate from other trash storage. The Government’s Trash Contractor will be responsible for removal of these items from the premises. The Contractor agrees to implement this practice at no additional charge to GSA. Note that the Contractor is not to compost material on-site, only to store the material separately from other tras

In order to easily accomplish this, a recommended, but not required, practice would be for the vendor phase in the purchase of colored bags in which to store compostable material so that it can be clearly distinguished from trash, which can continue to be collected in clear bags; if done over time, there should be no increased cost to the Government. Having different colored collection bags would make it easier for the Custodial Contractor to store items in the correct place while awaiting trash pick-up. To purchase colored plastic bags, please refer to the Comprehensive Procurement Guideline (CPG).

In the future, the separation of compostable material from trash could expand from bathrooms (and cafeterias where applicable) to break rooms/kitchenettes where paper towels and food waste will be collected and stored separately from tras

III.5.1.5 Fixtures -Clean and Sanitize: All fixtures and surfaces (washbasins, urinals, modesty panels, toilets, shower stalls, etIII.) shall be clean with no dust, spots, soil substances, discoloration, mold, build-up, or excess moisture.

-Drinking Fountains: All fountains shall be free of dirt, watermarks, and all other debris or encrustations. Drinking fountains shall be sanitized and present a lustrous appearance.

III.5.1.6 Surfaces -Horizontal Surfaces: All surfaces shall be free of dust, dirt, oil spots, or smudges. Cabinets and desks with papers, computers, and keyboards shall not be disturbed. Surfaces should be damp mopped or wiped with a germicidal cleaner. Contact time should be consistent with the manufacturer’s recommendations.

-Metal, Brass and Woodwork: Surfaces (including corners, crevices, moldings, ledges, hand rails, grills, doors, door knobs, door frames, kick plates, etIII.) shall be free of dust, streaks, spots, hand marks, oil, smudges, dirt, soiled substances, encrustation, and streaks

-Glass Cleaning: All glass, clear partitions, mirror surfaces, bookcases, and other glass (within approximately 70 inches’ of the floor) shall be clean and free of dirt, dust, streaks, smudges, watermarks, spots, grime, and shall not be cloudy. There shall be no water spots on the glass or adjacent fixtures and furniture.

III.5.1.7 Walls All wall surfaces shall be free of smudges, marks, dirt, and spots. Cleaning shall not cause discoloration.

III.5.1.8 High Cleaning High Surfaces: Surfaces between 70 inches and 120 inches shall be cleaned and free of dirt, dust, and cobwebs. Where glass is present, both sides shall be clean and free of streaks.

III.5.1.9 Dusting Surfaces shall be dust free with a preference to using a micro-fiber or damp cloth, or backpack vacuum fitted with the appropriate dusting tool.

III.5.1.10 Trash and Wastebaskets All trash (including restrooms) shall be collected and removed to a location designated by the CO or their designee. Trash containers shall be emptied and kept clean, odor-free, and free of dirt, dust, debris, residue, and spilled material. Plastic liners for all trash and debris containers shall not be torn, worn, or contain residue. All ash receptacles shall be free of dust, ashes, odors, tar, streaks, and tobacco residue.

The Contractor shall notify the CO or their designee of any item or material identified by the Environmental Protection Agency (EPA) and State and local regulatory agencies as hazardous waste, hazardous materials, or Universal Waste observed in the trash receptacles. Typical prohibited wastes include but are not limited to fluorescent light bulbs, thermostats, thermometers, most chemicals, and batteries as specified in 40 CFR § 260-273.

III.5.1.11 Recyclables The Contractor shall provide all labor, and the means to collect and transport recyclable materials from recycling bins and containers located throughout the building to storage and loading areas as designated by the CO or their designee and as described in Section 10.2.0. ‘Recycling.’

III.5.1.12 Elevators and Stairways -Door Tracks: Tracks shall be clean and free of dirt, debris, built up grime, dust, smudges, and other extraneous matter.

-Exterior and Interior Car Surfaces: Surfaces shall be clean and free of finger marks, smudges, and spills. Carpets and floors shall be free of removable spots, dirt, and debris.