GSA_Regional_Office_Building_O M.pdf

NCR Operations & Maintenance Specification

SOLICITATION NUMBER: GS–11P-15-ZG-D-0357

SERVICE: OPERATIONAL& MAINTENANCE AND RELATED SERVICES

LOCATION(S): NATIONAL CAPITAL REGION

REGIONAL OFFICE BUILDING

301 7TH Street SW, Washington, D.C. 20407

PERIOD OF PERFORMANCE: Base Period: 365 days after date of award Option 1: 365 days after date of option exercise

Option 2: 365 days after date of option exercise Option 3: 365 days after date of option exercise

Option 4: 365 days after date of option exercise

SOLICITATION ISSUE DATE: July 31, 2015

QUESTIONS DUE: August 10, 2015 / 9:00 AM ET

Questions should be emailed to adam.carlson@gsa.gov

ANSWERS POSTED ON FEDBIZOPS: August 17, 2015

OFFER RECEIPT DATE/TIME: September 7, 2015 / 4:00 PM ET mailto:adam.carlson@gsa.gov

SOLICITATION TABLE OF CONTENTS

(Sections A through M)

A. SOLICITATION / CONTRACT FORMS

B. SERVICES, ORDERING AND PRICES

C. DESCRIPTION / SPECIFICATION/STATEMENT OF WORK INTRODUCTION

C.1 SCOPE OF WORK

C.1.1 OPERATIONS AND MAINTENANCE (O & M) SCOPE OF WORK

C.1.1.1 Contractor responsibility for Equipment and Systems

C.1.1.2 Contractor Responsibilities for Management and Communication

C.1.1.3 Exclusion

C.1.2 DEFINITIONS

C.1.2.1 Acceptance

C.1.2.2 Acts of God

C.1.2.3 Additional services

C.1.2.4 Advanced Meters

C.1.2.5 Advanced Metering Systems

C.1.2.6 Approval

C.1.2.7 Architectural and Structural

C.1.2.8 Basic Services

C.1.2.8.1 Above Basic Services

C.1.2.9 Building

C.1.2.10 Building Automation System (BAS)

C.1.2.11 Building Operating Plan

C.1.2.12 Cleanable Square Feet (RESERVED)

C.1.2.13 Commissioning

C.1.2.14 Ongoing Commissioning

C.1.2.15 Computerized Maintenance Management System (CMMS)

C.1.2.16 Consumable Parts

C.1.2.17 Contracting Officer (CO)

C.1.2.18 Contracting Officer Representative (COR)

C.1.2.19 Contractor

C.1.2.20 Contractor’s Other Than Normal Working/Duty Hours

C.1.2.21 Controls and Control System

C.1.2.22 Custodial

C.1.2.23 Defective Service

C.1.2.24 Electrical

C.1.2.25 Elevator

C.1.2.26 Emergency

C.1.2.27 Emergency Callback

C.1.2.28 Environmentally Sustainable

C.1.2.29 Equipment Inventory

C.1.2.29.1 Partial Inventory

C.1.2.29.2 Preventive Maintenance (PM) Inventory

C.1.2.29.3 Component Level Inventory

C.1.2.29.4 Complete Inventory

C.1.2.30 Existing Deficiency List Report

C.1.2.31 Exterior

C.1.2.32 Federally Equipped Food Service (RESERVED)

C.1.2.33 Federal Holidays

C.1.2.34 Federal Executive Holidays, Unanticipated

C.1.2.35 Fire Protection and Life Safety Systems

C.1.2.36 Furnishings

C.1.2.37 General Program

C.1.2.38 Green Cleaning

C.1.2.39 Guiding Principles for Sustainable Existing Buildings

C.1.2.40 GSAlink

C.1.2.41 GSA Green Purchasing Program (GPP)

C.1.2.42 Heating, Ventilation and Air -Conditioning (HVAC)

C.1.2.43 HVAC Operations Manual

C.1.2.44 Indefinite Quantity

C.1.2.45 Landscape Irrigation Systems

C.1.2.46 LEED-EB

C.1.2.47 Maintenance Repair

C.1.2.48 Mechanical

C.1.2.49 Miscellaneous Work

C.1.2.5 Modification of Contract

C.1.2.51 Monthly Progress Report

C.1.2.52 Negligence

C.1.2.53 Non-reimbursable Repairs

C.1.2.54 Normal Working Hours

C.1.2.55 Occupant Emergency Plan (OEP)

C.1.2.56 Open Systems

C.1.2.57 Operations

C.1.2.58 Ordering Official

C.1.2.59 Performance-Based Statement of Work (PBSOW)

C.1.2.60 Police Outside Areas (RESERVED)

C.1.2.61 Predictive Maintenance

C.1.2.62 Preventive Maintenance (Scheduled and Unscheduled)

C.1.2.63 Product Preference

C.1.2.64 Punch List

C.1.2.65 Quality Assurance Surveillance Plan (QASP)

C.1.2.66 Quality Control Plan

C.1.2.67 Repair

C.1.2.68 Reimbursable Repair

C.1.2.69 Sanitize

C.1.2.70 Security Systems

C.1.2.71 Sequence of Operations

C.1.2.72 Service Calls

C.1.2.73 Service Request

C.1.2.74 Standard Services

C.1.2.75 Stewardship

C.1.2.76 Supervisor, On-Site

C.1.2.77 Tour

C.1.2.78 Vertical Transportation Systems

C.1.2.79 Watch

C.1.3 REFERENCES

C.1.4 EXISTING DEFICIENCY INSPECTION/INITIAL DEFICIENCY LIST

C.1.5 START-UP PHASE/TRANSITION PHASE

C.1.5.1 Startup Phase

C.1.5.1.1 Startup Phase Schedule

C.1.5.1.2 Transition Phase Startup

C.1.5.2 Startup Phase Schedule

C.1.5.3 Adjustments and Corrections

C.1.6 PHASEOUT TRANSITION PERIOD

C.1.7 DEFICIENCY LIST COMPLETION AND WITHHOLDING OF FINAL PAYMENT

C.1.8 GENERAL AND ADMINISTRATIVE REQUIREMENTS

C.1.8.1 Minimum Staffing and Ability to Contact and Communicate with CO or designee

C.1.8.2 Communication Equipment

C.1.8.3 Onsite Records

C.1.8.4 Service Request and Administrative Support

C.1.8.5 Use of CMMS

C.1.8.6 Quality Control Program

C.1.8.7 Government Quality Assurance Surveillance Program

C.1.8.7.1 Contract Performance

C.1.8.7.2 Methods

C.1.8.7.3 Records and Files

C.1.8.7.4 Cooperation - Inspections

C.1.8.7.5 Contractor Performance System (CPARS)

C.1.9 BUILDING OPERATING PLAN

C.1.9.1 Building Operation Plan Purpose

C.1.9.2 Components of the Building Operating Plan

C.1.10 EQUIPMENT INVENTORY

C.1.10.1 Specifications for NCR Regional CMMS Program

C.1.11 MONTHLY PROGRESS REPORTS

C.1.11.1 No Bundling of Defective Equipment

C.1.12 PERFORMANCE REVIEW MEETINGS

C.1.13 EQUIPMENT CONDITION ASSESSMENTS

C.1.14 OCCUPANT FEEDBACK PROGRAM

C.1.15 REFERENCE LIBRARY

C.1.16 REVIEW OF DESIGN DOCUMENTS

C.1.17 BUILDING MANAGEMENT SUPPORT SERVICES

C.1.18 INSPECTION ASSISTANCE FOR SPACE BUILD OUTS

C.1.19 EMERGENCY SHUTDOWN INSTRUCTIONS AND TOUR CHECKLISTS

C.1.20 LABELING OF ELECTRICAL CIRCUITS

C.1.21 OPERATIONAL REQUIREMENTS

C.1.21.1 General

C.1.21.2 Extended Operating Hours

C.1.21.3 Continuity of Operations

C.1.21.4 Emergency Operations Plan

C.1.21.5 Tenant Environment

C.1.21.6 Energy and Water Efficiency

C.1.22 SYSTEM PERFORMANCE STANDARDS OR PROCEDURES

C.1.23 SERVICE REQUESTS

C.1.23.1 General

C.1.23.2 Emergency Service Request

C.1.23.3 Emergency Call Back (after hours)

C.1.23.4 Urgent Service Request Response

C.1.23.5 Routine Service Request Response

C.1.23.6 Inspection of Mechanical, Electrical, Fire Protection and Control Systems

C.1.23.7 Posting Operating Instructions

C.1.23.8 Customer Feedback

C.1.24 TOURS

C.1.24.1 General

C.1.24.2 Operating Logs and Tour Check Sheets

C.1.24.3 Tour Frequencies

C.1.24.4 Condensate Pans

C.1.24.5 Monitoring of Central Plant Equipment

C.1.24.6 Leak Testing

C.1.25 DEMAND RESPONSE PROGRAMS

C.1.26 CURTAILMENT PLAN

C.1.27 BAS ALARM RESPONSE

C.1.28 ADVANCED METERING PROGRAM

C.1.28.1 Verification and Calibration

C.1.29 PROTECTION AND DAMAGE

C.1.30 NEGLIGENCE

C.1.31 KEY CONTROL

C.1.32 DISRUPTIVE OR HAZARDOUS TOOLS

C.1.33 DISRUPTION TO UTILITIES, LIGHTING, OR SPACE CONDITIONING

C.1.34 PLUMBING AND RESTROOMS

C.1.35 MAINTENANCE PROGRAM

C.1.35.1 General

C.1.35.2 Maintenance Standard

C.1.35.3 Application of Diagnostic Software (RESERVED)

C.1.35.4 BAS Control Systems

C.1.35.4.1 BAS and AMS Operating Standards

C.1.35.4.1.1 GSA-hosted Systems Requirements

C.1.35.4.1.2 Excepted Systems Requirements (not hosted on GSA’s system infrastructure)

C.1.35.4.2 Reporting

C.1.35.5 Smart Building Technology (RESERVED)

C.1.35.6 Ongoing Commissioning / Re-Tuning

C.1.36 WATER TREATMENT

C.1.36.1 General

C.1.36.2 Tolerances

C.1.36.3 Initial Report and Development of Program

C.1.36.4 Cooling Tower Water Management Plan

C.1.36.5 Corrosion Monitoring

C.1.36.6 Monthly Testing

C.1.36.7 Water Treatment Monitoring - Reserved

C.1.36.8 Domestic Water Testing

C.1.36.9 Periodic Eddy Current Testing on Chiller Tubes

C.1.37 OIL ANALYSIS AND OIL CHANGES

C.1.37.1 Periodic Oil Analysis

C.1.37.2 Oil and Refrigerant Additives

C.1.37.3 Oil Changes

C.1.38 LAMPS AND BALLASTS

C.1.39 ARCHITECTURAL AND STRUCTURAL SYSTEMS MAINTENANCE

C.1.39.1 General

C.1.39.2 Maintenance Repair

C.1.39.3 Repair and Replacement Work

C.1.39.4 Painting

C.1.39.5 Interior Signage and Directories

C.1.39.6 Finishes Maintenance

C.1.39.7 Historic Building Preservation

C.1.39.8 Vertical Transportation and Associated Equipment

C.1.39.9 Flag Procedures (RESERVED)

C.1.40 REPAIRS

C.1.40.1 General

C.1.40.2 Non-reimbursable Repairs

C.1.40.3 Reimbursable Repairs

C.1.40.4 Miscellaneous Work

C.1.40.5 Repair Shared Liability Example

C.1.40.6 Approval of Work

C.1.40.7 Invoicing

C.1.40.8 Ordering Repairs from Outside Source

C.1.40.9 Force Majeure (Uncontrollable events)

C.1.40.10 Warranties

C.1.40.11 Quality of Materials and Replacement Parts

C.1.41 SAFETY & ENVIRONMENTAL MANAGEMENT

C.1.41.1 General

C.1.41.2 Scheduling and Recordkeeping

C.1.41.3 Refrigerants

C.1.41.3.1 Control and Certification

C.1.41.3.2 Certified Handlers

C.1.41.4 AQMD Operating Permits

C.1.41.5 Underground Storage Tanks

C.1.41.6 Solid Waste Audit

C.1.41.7 Polychlorinated Biphenyl (PCB) Control

C.1.41.8 Facility Hazards

C.1.41.9 Workplace Safety

C.1.41.10 Electrical Safety

C.1.41.11 Fall Protection

C.1.41.12 Powered Platforms

C.1.41.13 Lock-Out / Tag-Out

C.1.41.14 Confined Spaces

C.1.41.15 Asbestos Management

C.1.41.16 Hazardous Materials

C.1.41.16.1 Materials Safety Data Sheets (MSDS)

C.1.41.16.2 Disposition of Hazardous Waste

C.1.41.16.3 Environmental Report

C.1.41.16.4 Recycled Content Product Purchase Annual Reporting

C.1.41.16.5 Non-Bio-based Products

C.1.41.16.6 Bio-Based Products

C.1.41.16.7 Radon Mitigation

C.1.41.16.8 Refrigerant Monitor Testing

C.1.41.17 Boiler/Pressure Vessel Operation and Inspection Standards

C.1.41.17.1 Boiler operation and Inspections

C.1.41.17.2 Inspection and Tests

C.1.41.17.3 Backflow Preventive Devices

C.1.41.17.4 Potable Water Systems

C.1.41.18 Labeling and Signage

C.1.41.19 Roof Anchorage Points

C.1.42 FIRE PROTECTION AND LIFE SAFETY EQUIPMENT AND SYSTEMS

C.1.42.1 General

C.1.42.2 Fire Alarm System Services

C.1.42.3 Fire Alarm System Testing (RESERVED)

C.1.42.4 Fire Alarm System Maintenance (RESERVED)

C.1.42.5 Fire Alarm System Central Situation Station Monitoring (RESERVED)

C.1.42.6 Water-Based Suppression Systems

C.1.42.7 Fire Doors and Other Opening Protective (RESERVED)

C.1.42.8 Fire and Combination Fire/Smoke Dampers

C.1.42.9 Smoke Doors and Other Opening Protective (RESERVED)

C.1.42.10 Smoke Dampers

C.1.42.11 Portable Fire Extinguishers (RESERVED)

C.1.42.12 Non Water-Based Fire Extinguishers (RESERVED)

C.1.42.13 Smoke Control Systems (RESERVED)

C.1.42.14 Emergency and Standby Power Systems

C.1.42.15 Emergency Lighting Systems and Exit Signage

C.1.42.16 Fire Alarm Central Station Monitoring (RESERVED)

C.1.42.17 Fire Drills (RESERVED)

C.1.42.18 Emergency Generator Testing and Reporting Requirements

C.1.42.19 Miscellaneous Work

C.1.43 MAINTENANCE AND REPAIR OF VERTICAL TRANSPORTATION SYSTEMS (RESERVED)

C.1.44 SUBMITTALS / DELIVERABLES REQUIREMENT

C.1.44.1 Milestone Chart For Contractor Deliverables Requirement

C.1.45 CRITERIA FOR NON-COMPLIANCE EVENTS

C.1.46 FEDERAL REQUIREMENTS

D. PACKAGING & MARKING

E. INSPECTION & ACCEPTANCE

F. DELIVERIES OR PERFORMANCE

G. CONTRACT ADMINISTRATION DATA

H. SPECIAL CONTRACT REQUIREMENTS

H.1 SECURITY

H.1.1 Security Requirements and Personal Identity Verification Procedures

H.1.2 Qualifications of Offerors

H.1.3 Qualifications of Employees

H.1.4 Sustainability Determinations

H.1.5 Compliance with Security Requirements

H.1.6 Identification Credential

H.1.7 Standards of Conduct

H.2. IDENTIFICATION CREDENTIAL

H.3. ESCORT REQUIREMENTS

H.4. STANDARDS OF CONDUCT

H.5. REMOVAL FROM CONTRACT WORK

H.6. SENSITIVE BUT UNCLASSIFIED (SBU) BUILDING INFORMATION

H.7. RECORDING PRESENCE

H.8. GOVERNMENT FORMS

H.9. OTHER CONTRACTORS

H.10. ORDINANCES, TAXES, PERMITS AND LICENSES

H.11. DISCREPANCY IN THE SPECIFICATIONS

H.12. AFFIRMATIVE PROCUREMENT PROGRAM (APP)

H.12.1 Standards

H.12.2 Reporting

H.12.3 Recycle Content Certification

H.13. ASBESTOS AWARENESS TRAINING

H.14. UNIFORMS

H.15 PERSONNEL QUALIFICATIONS

H.15.1 Personnel Training

H.15.1.1 Re-Tuning Training

H.15.2 Qualifications of Project Manager and Supervisory Personnel

H.15.2.1 Project Manger

H.15.2.2 Onsite Supervisors

H.15.3 Qualifications of Technicians

H.15.3.1 Qualifications of Fire Alarm System Technicians

H.15.3.2 Qualifications of Sprinkler System Technicians

H.15.3.3 Qualifications of Water-Based Fire Suppression System Technicians

H.15.3.4 Qualifications of Dry Chemical and Wet Chemical Extinguishing System Technicians

H.15.3.5 Qualifications of Clean Agent Fire Extinguisher System Technicians

H.15.3.6 Qualifications of Halogenated Extinguishing System Technicians

H.15.3.7 Qualifications of Carbon Dioxide Extinguishing System Technicians

H.15.3.8 Qualifications of Ventilation System Fire Extinguishing System Technicians

H.15.3.9 Qualifications of Smoke Control Technicians Qualifications of Portable Fire

H.15.3.10 Qualification of Fire Damper, Smoke Damper, and Combination Fire/Smoke Damper Technicians

H.15.3.11 Qualifications of Fire-rated and Smoke Door Assemblies Technicians

H.15.3.12 Qualifications of Portable Fire Extinguisher Technicians

H.15.3.13 Qualification of Emergency and Standby Power System Technicians

H.15.3.14 Qualifications of Emergency Lighting Equipment and Exit Signage Technicians

H.15.3.15 Qualifications of HVAC Technicians

H.15.3.16 Qualifications of BAS Technicians

H.15.3.17 Qualifications of Electrical Technician

H.15.3.18 Qualifications of AMS ION-EEM website operator Technicians

H.15.4 Submission of Resumes for New Employees

H.15.5 State Licensing

H.15.6 Compliance with Federal, State and Local Codes

H.16 GOVERNMENT-FURNISHED MATERIALS

H.16.1 Requirements for Network Connection

H.17 CONTRACTOR FURNISHED MATERIALS

H.17.1 Contractor Responsibilities

H.17.1.1 Supervisors

H.17.1.2 Communication

H.17.1.3 Training

H.17.1.4 Exposure Control Program

H.18 ADDITIONAL SERVICES [Indefinite Quantity Provisions]

H.18.1 General

H.18.2 Price Proposal for Additional Services Work

H.18.3 Pricing

H.18.4 Parts and Materials

H.18.5 Labor

H.18.6 Subcontracts

H.18.7 Cost Documentation

H.18.8 Competitive Bids

H. 18.9 Method of ordering and invoicing

H.19 AWARD FEE

H.20 STRIKE CONTINGENCY PLAN (SCP)

H.21 OCCUPANCY EMERGENCY PLAN (OEP)

H.22 CONTRACTOR PANDEMIC PLAN

I. CONTRACT CLAUSES

52.223-1 Bio-based Product Certification.

52.223-2 Affirmative Procurement of Bio-based Products under Service and Construction Contracts.

Contract is: PBSbiobasedreporting@gsa.gov

52.223-3 Hazardous Material Identification and Material Safety Data

52.223-5 Pollution Prevention and Right-to-Know Information

52.223-7 Notice of Radioactive Materials

52.223-9 Estimate of Percentage of Recovered Material Content for EPA-Designated Items

52.223-10 Waste Reduction Program

52.223-11 Ozone-Depleting Substances

52.223-15 Energy Efficiency in Energy-Consuming Products

52.223-17 Affirmative Procurement of EPA-designated Items in Service and Construction Contracts

52.223-19 Compliance with Environmental Management Systems mailto:PBSbiobasedreporting@gsa.gov

J. J- LIST OF ATTACHMENTS (List of Documents, Exhibits and Other Attachments)

J-1 Quality Assurance Surveillance Plan (QASP)

J-2 Green Purchasing Report

J-3 Solid Waste Audit Report

J-4 Summary of Environmentally Sustainable Product Attributes and Offerings

J-5 Building Information Sheet

J-6 Monthly Report Template

J-7 Building Operating Plan Template

J-8 Smart Buildings

J-9 Water Treatment

J-10 Operational (Energy and Water) Performance Targets

J-11 Energy and Water Efficiency Use Plan

J-12 Energy and Water Efficiency Monthly Report

J-13 Annual Energy & Water Efficiency Report

J-14 Qualifications of Electrical Testing Technicians (ETT)

J-15 Miscellaneous Best Practices

J-16 Inventory/CMMS

J-17 Preventive Maintenance Guides

J-18 Solid Waste and Recycling Report

J-19 Requirements and Submittal Reports

J-20 Milestone Deliverables for Contractor

K. REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF

BIDDERS / OFFERORS

L. INSTRUCTIONS, CONDITIONS, AND NOTICES TO BIDDERS / OFFERORS

- Submission of Proposals

M. EVALUATION FACTORS FOR AWARD

A. SOLICITATION / CONTRACT FORMS

RFQ IFB RFP

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER PAGE OF

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODEFACILITY

CODE

CODE

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

29. AWARD OF CONTRACT: REF.

DATE . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

OFFER

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

17a CONTRACTOR/

OFFEROR.

CODE

8 (A)

SIZE STANDARD:

NAICS:

% FOR:SET ASIDE:UNRESTRICTED OR

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

10. THIS ACQUISITION IS

EDWOSB

SMALL BUSINESS PROGRAM

WPMF-15-0005

GS-11P-15-ZG-D-0357 JUL 31, 2015

Adam Carlson 202.690.8994

4:00 PM ET

WPHCB

GSA/PBS/NCR Office Of Acquisition East O & M Contracts Branch (WPHCB)

7TH AND D STREETS SW

WASHINGTON DC 20407

561210

DC0031ZZ

REGIONAL OFFICE BLDG

7TH & D STREETS SW

WASHINGTON DC 20407-0001

see continuation page for line item details.

See Schedule

SEP 07, 2015

Please

AdamCarlson Typewritten Text

STANDARD FORM 1449 (REV. 2/2012) BACK

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

40. PAID BY

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELPHONE NUMBER OF AUTHORZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

PARTIAL FINAL

37. CHECK NUMBER

38. S/R ACCOUNT NO. 39. S/R VOUCHER NUMBER

36. PAYMENT

COMPLETE PARTIAL FINAL

GS-11P-15-ZG-D-0357

AdamCarlson

SCHEDULE Continued

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

PAGE 3 OF 4 GS-11P-15-ZG-D-0357

Base Year 0001 Standard Services: Operations and Maintenance and

Related Services

1.00 YR

0002 Reimbursable Operations And Maintenance At Other

Than Occupant Work Hours

1.00 HR

0003 Reimbursable Repairs During Occupant Work Hours

0004 Reimbursable Repairs At Other Than Occupant Work

Hours

Option Year 1

1001 Standard Services: Operations and Maintenance and

1002 Reimbursable Operations And Maintenance At Other

1003 Reimbursable Repairs During Occupant Work Hours

1004 Reimbursable Repairs At Other Than Occupant Work

Option Year 2

2001 Standard Services: Operations and Maintenance and

2002 Reimbursable Operations And Maintenance At Other

2003 Reimbursable Repairs During Occupant Work Hours

2004 Reimbursable Repairs At Other Than Occupant Work

Option Year 3

3001 Reimbursable Operations And Maintenance At Other

3002 Reimbursable Operations And Maintenance At Other

3003 Reimbursable Repairs During Occupant Work Hours

3004 Reimbursable Repairs At Other Than Occupant Work

Option Year 4 4001 Standard Services: Operations and Maintenance and

Related Services

1.00 YR

AdamCarlson

SCHEDULE Continued

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

PAGE 4 OF 4 GS-11P-15-ZG-D-0357

4002 Reimbursable Operations And Maintenance At Other

4003 Reimbursable Repairs During Occupant Work Hours

4004 Reimbursable Repairs At Other Than Occupant Work

AdamCarlson

B. SERVICES, ORDERING AND PRICES

Description of Services

B.1 GENERAL

The Contractor shall provide all management, supervision, labor, materials, supplies, and equipment

(except as otherwise provided), and shall plan, schedule, coordinate and assure effective performance of all services described herein.

B.2 TRAVEL

Travel shall not be reimbursable, except as provided in the following paragraphs: The services required by this contract are expected to be within the geographic boundaries of the GSA National Capital Region

(NCR). The NCR includes the District of Columbia; the city of Baltimore, the counties of Montgomery, Prince Georges, Howard, Anne Arundel, and Baltimore in Maryland; the cities of Alexandria, Falls Church and Fairfax and Manassas, and the counties of Arlington, Fairfax, Prince William and Loudoun in Virginia.

There will be no reimbursement for travel within the GSA NCR.

Any reimbursable travel to be allowed must be authorized by the Contracting Officer (CO) in advance as a contract change order. The Contracting Officer’s Representative (COR) and the Contractor shall establish, through bilateral contract modification, the allowable travel reimbursement per visit to sites in cities or locations outside of the GSA NCR. In negotiating the fixed price for such travel, the allowable per diem cost shall not exceed the rates set forth in the Federal Travel Regulations in effect at the time that the work order is negotiated. In addition, all travel by privately owned vehicles outside of the GSA NCR will be reimbursed on Federal Travel Regulations mileage rates.

No travel reimbursement outside of GSA/NCR will be allowed unless the Contractor provides sufficient written evidence of costs incurred, including receipts, registers or other information as may be required by the Contracting Officer’s Representative.

B.3 CONTRACT EFFECTIVE PERIOD

Base Period: 365 days after date of award

Option 1: 365 days after date of option exercise

Option 2: 365 days after date of option exercise

Option 3: 365 days after date of option exercise

Option 4: 365 days after date of option exercise

B.4 PLACE OF PERFORMANCE

General Services Administration

National Capital Region

Regional Office Building

301 7 th Street SW, Washington, DC 20407

B.5 FIRM FIXED PRICE

Contractors shall quote a price for all contract line items in order to be considered for award. See Schedule

B for the complete scope of services.

For the price evaluation, the Government will evaluate price proposals of offerors for award purposes by adding the total price for all options and additional services to the total price for the Base Contract. Award of options will not obligate the Government to exercise them.

B.6 ADDITIONAL SERVICES

(a) Maximum Total Amount for Additional Services: The additional work under the base year will have a Maximum Order Limit (MOL) of $ 50,000.00 per month for a total potential aggregate con-tract total of $600,000 .00 for the year. Annual unused MOL balance of each period may be brought for-ward to the succeeding periods.

(b) Additional services will be procured through the issuance of contract task orders as requirements occur. Contract task orders will be issued using the GSA Form 300, titled “Order for Supplies and Ser-vices.” A GSA Form 300-A may be used for continuation sheets when necessary. Attachments forming part of each contract work order may also be used for lengthy statements of work, etc. All contract task orders will be priced with an appropriate fixed dollar value and indicate a performance period for the re-quired services. The task order performance period may extend beyond the expiration date of the current contract effective period (The end date for either the base year or exercised option years whichever is lat-est). Task orders, and associated modifications, must be signed by the Contracting Officer or a designated

Contracting Officer’s Representative (COR) to be valid. (The Contracting Officer will designated COR’s in writing.) The GSA Form 300 or SF30 will also be used to modify issued task orders when necessary.

(c) The hourly contract man-hour rates shall be used for pricing the level of effort in each contract task order. Rates for disciplines not included in the initial contract must be priced and incorporated by modification to the basic contract before being used in contract task orders unless adequate cost and pricing data is available to demonstrate the reasonableness of the rate/cost.

(d) When authorized or requested by the Government, reimbursable incidental expenses required in connection with the work scope shall be included as part of the cost breakdown in the proposal. The firm fixed price for each contract task order will be based on fixed hourly rates established in the con-tract for the effective period(s) when they will be performed, the negotiated level of effort for each re-quired discipline, travel (if authorized), miscellaneous items, reproduction costs, deliverables, and all other terms agreed upon by the parties.

(e) The estimated hours provided on the attached spreadsheets are for evaluation purposes only. They are not intended to provide any indication of the amount of additional work that the government may or may not request under the contract.

(f) The hourly rates proposed by the Contractor and accepted at contract award for each respective performance period, i.e., the base year or one of the four option years, are to be fixed for the dura-tion of that period, including any short term extensions to the last option period not exceeding six (6) months.

(g) In developing the required hourly rates, the Contractor shall include all allowable profit, overhead, and general condition costs to include home office support, anticipated company-wide increases, fringe benefits, individual employee promotions, all direct labor costs, computer time, data entry, carri-er and messenger services, local travel, supplies, equipment, and communication services, associated with this contract.

(h) The hourly rates listed and accepted at contract award will be the rates that will be used as the ba-sis for pricing future task orders issued under this contract. The base year and each option period are to be separately priced.

B.7 PRICING SHEETS

B.7.1 Summary

Period Firm Fixed

Price (FFP)

Additional

Services

Total

Base $ $ $

Option 1 $ $ $

Option 2 $ $ $

Option 3 $ $ $

Option 4 $ $ $

Total Evaluated Price $ $ $

B.7.2 Base Period

Item No. Supplies / Services Unit Firm Fixed Price

0001 Standard Services: Operations and

Maintenance and Related Services

12 months $

Subtotal

B.7.3 Option 1

1001 Standard Services: Operations and

Maintenance and Related Services

B.7.4 Option 2

2001 Standard Services: Operations and

Maintenance and Related Services

B.7.5 Option 3

3001 Standard Services: Operations and

Maintenance and Related Services

B.7.6 Option 4

4001 Standard Services: Operations and

Maintenance and Related Services

B.7.7 Additional Services

B.7.7.1 Additional Services: Base Period

Labor Category Estimated Hrs./Year Unit Total

Reimbursable Operations

And Maintenance At Other

Than Occupant Work

Hourly Rate $

Reimbursable Repairs

During Occupant Work

Reimbursable Repairs At

Other Than Occupant

Work Hours

Total $

B.7.7.2 Additional Services: Option 1

And Maintenance At Other

Reimbursable Repairs

Reimbursable Repairs At

B.7.7.3 Additional Services: Option 2

And Maintenance At Other

Reimbursable Repairs

Reimbursable Repairs At

B.7.7.4 Additional Services: Option 3

And Maintenance At Other

Reimbursable Repairs

Reimbursable Repairs At

B.7.7.5 Additional Services: Option 4

And Maintenance At Other

Reimbursable Repairs

Reimbursable Repairs At

C. DESCRIPTION / SPECIFICATION / STATEMENT OF WORK

Introduction This is a Performance Based Service Contract and the success of the Contract depends on the satisfaction of the requirements, but also the satisfaction of our shared customer. Rather than a mere list of activities, this is a written expression of the GSA’s expectation of the service to be performed by the Contractor. A higher level of effective communication between the Government and Contractor is essential for partnering and performance based service contract to succeed. The success of this Contract is shared between the

Government and the Contractor.

More emphasis is placed on the Contractor’s self-management of quality, not the usual external inspection by Government Inspectors, although that is a part of this Contract as well. All parties should act proactively to reduce service cost, therein providing an incentive for the Contractor.

The Contractor, through innovation, technology, or other means, shall perform the required maintenance of these facilities by following our Guiding Principles for Sustainable Existing Buildings:

I. Employ Integrated Assessment, Operation and Management Principles

a. In conjunction with the Contract Officer (CO) or designee establish operational performance goals for energy, water, material use and recycling, and indoor environmental quality, and ensure incorporation of these goals throughout the lifecycle of this Contract.

b. Ensure that operating decisions are carried out with regard to sustainable operations.

c. Meet ASHRAE standards as noted throughout the SOW for thermal comfort and indoor air quality.

d. Use low emitting materials VOC (Volatile organic compounds) or other for maintenance. In particular, use products that have low pollutant emissions, adhesives, sealants, and solvents.

e. Use products meeting or exceeding EPA’s recycled content recommendations for building maintenance. For other products such as ceiling tiles, use materials with recycled content. For more information, see EPA’s Comprehensive Procurement Guideline website.

f. Use materials with the highest content level per USDA’s bio-based content recommendations for maintenance of or use in the building.

g. Use environmentally sustainable products that have a lesser or reduced effect on human health and the environment. See the Green Products Compilation.

h. Provide salvage, reuse and recycling services for waste generated from building operations, maintenance, and repair and discarded equipment.

i. Eliminate the use of ozone depleting compounds where alternative environmentally sustainable products are available consistent with the Clean Air Act.

II. Optimize Energy Performance – GSA is in the process of optimizing energy performance through many means and processes. Operate all equipment to optimize efficiency to reduce energy use and otherwise seek operating costs reductions wherever possible.

III. Protect and Conserve Water where possible inside and outside. Metering systems may be already installed or will be installed in government buildings to aid in reducing consumption. Where available, use

EPA’s Water Sense-labeled products or other water conserving products.

IV. Be aware that the building(s) and management involved with this Contract may be in the process of establishing processes, instituting plans, and operational procedures to meet energy efficiency goals either through receiving an ENERGY STAR rating, Smart Building/ GSA Link technology, or comparable programs. The Contractor will play an integral part of obtaining these goals and should be aware of the programs and processes.

V. The purpose of partnering is to adopt procedures wherein the Contract and Government work together in achieving Contract objectives. Partnering involves the development of a cooperative management team that seeks to identify compatible interests, and common goals and objectives.

C.1 SCOPE OF WORK

C.1.1 OPERATIONS AND MAINTENANCE (O & M) SCOPE OF WORK

C.1.1.1 Contractor responsibility for Equipment and Systems

The Contractor shall:

Provide management, supervision, labor, materials, equipment, and supplies and is responsible for the efficient, effective, economical, and satisfactory operation, scheduled and unscheduled maintenance, and repair of equipment and systems located within the property line of the National Capital Region Regional

Office Building at 301 7 Th

Street SW, Washington, D.C. 20407 building, to include the following:

a. Electrical systems and equipment. (Required parts identified on the manufacturer’s parts list and all products and components installed as part of the system).

b. Mechanical systems and equipment (which includes all functional and moving parts that make the system work), plumbing, Building Automation System (BAS) where applicable (where BAS/

ECMS systems are connected to the GSA network, the Contractor’s employees will need to obtain a GSA ENT account to access systems) and heating, ventilation, exhaust systems and air conditioning (HVAC) systems and equipment.

c. Fire protection and life safety system services to include those defined in C.1.42.2 Fire & Life

Safety Systems Services.

d. All control systems that are within the scope of this Contract. All Building Automation Systems

(BAS), Public Address Systems, and Computerized Lighting Systems that are within the scope of this Contract (BAS, and Computerized software maintenance is excluded).

e. Architectural and structural systems, fixtures, and equipment within the site (to the property line).

f. Service request desk operations as identified in Section C.1.8.4 to include record keeping using a computerized maintenance management system (CMMS) if available or by other means as well as other administrative functions.

g. Maintenance of landscape irrigation systems to includes all components of water systems to the point of hose or irrigation system connection to building water supply.

h. Mechanical equipment for window washing (wall glider, tracks, davits, pedestals, anchoring systems, points of attachment, and associated equipment.

i. Locks, keycard systems, vehicle barrier systems and static and dynamic bollard systems.

j. Dock levelers and roll-up and sliding garage doors.

k. Storm drainage systems - reduce storm water pollution by minimizing discharges and runoff to the storm sewer system and environment.

l. The Contractor shall complete roofing system investigations and repairs.

m. The Contractor shall maintain and repair U.S. flag pole, lighting and pulley system.

n. The Contractor shall maintain kitchen/concessions area drains.

o. The Contractor shall maintain conveying equipment, parking control equipment, and loading dock equipment.

p. (RESERVED)

C.1.1.2 Contractor Responsibilities for Management and Communication

The Contractor Shall:

a. Be responsible to make the management and operational decisions to meet the quality standards required under this contract.

b. Use innovation, technology and other means and methods to develop and perform the most efficient services for the building.

c. Implement an effective Quality Control Plan (QCP).

d. Implement an effective service call system, as specified under the Special Requirements section of this contract that results in prompt, professional, and courteous resolution of tenant concerns.

e. Keep the Contracting Officer (CO) or designee informed of current status of the work being performed, provide work schedules, provide a major equipment and critical system break down or impairment form, and provide other pertinent information needed by the

CO or designee.

f. Reduce the environmental impacts of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products.

g. Provide training to their employees that will stress stewardship in maintenance practices i.e., the proper use, disposal, recycling of chemicals, dispensing equipment and packaging. Provide documentation that their employees are completing training in the core competences and participating in continual educational training according to the

Federal Building Personnel Training Act. Ensure that their employees are properly licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by federal, state or local law, codes or ordinances (H.15. Personnel Qualifications).

h. Federal Requirements: the Contractor shall comply with all applicable Federal, state and local laws, regulations and codes, including any supplements or revisions. The

Contractor shall obtain all applicable licenses training, and permits. If a change in law or regulation requires the Contractor to implement an action that will result in an increase or decrease in Contract price, the Contractor shall implement the required action and within

30 calendar days submit to the CO or their designee a price proposal for such change. If the CO or their designee determines an equitable adjustment is substantiated a modification to the Contract will be issued.

i. Maintenance of Landscape Irrigation Systems to include all components of water systems to the point of hose or irrigation system connection to building water supply (except sprinkler heads adjustment).

C.1.1.3 Excluded from this scope are:

a. Elevator/vertical transportation systems (except locks, keycard systems, static and dynamic bollard systems, which are included in the scope).

b. Security systems (does not include mechanical components of the door ,closers, keepers, hinges, etc)

c. Telecommunication systems.

d. Equipment owned and operated by tenant agencies.

e. Furnishings (not installed as fixtures).

f. Paper, soap, and hand-sanitizer dispensing equipment in restrooms.

g. Kitchen appliances and equipment (but ductwork above the ceiling, grease traps with associated piping, and any fire suppression or fire alarm equipment are included in the scope).

h. Equipment owned by servicing public utilities.

i. Upgrade of software or software licenses (to include building automation systems (BAS) and CMMS).

j. Fitness center equipment.

k. Adjustment of Lawn sprinklers.

l. Additional services as needed by various agencies

C.1.2 DEFINITIONS

C.1.2.1 Acceptance

“Acceptance” means an authorized representative of the Government has inspected and agreed that the work meets all requirements of this contract, to include documentation requirements.

C.2.2 Acts of God

These are unanticipated grave natural disasters or other natural phenomenon of an exceptional, inevitable, and irresistible character; the effects of which could not have been prevented or avoided by the exercise of due care or foresight.

C.1.2.3 Additional Services “Additional services” are services that the Contractor will provide at an additional cost to the Government, to include all labor, supervision, supplies and materials specifically identified as being outside the provisions of the basic services and included in the offerors overall pricing. The CO or their designee will issue a separate delivery order before work may proceed.

C.1.2.4 Advanced Meters Advanced meters are those that have the capability to measure and record interval data (at least hourly for electricity), and communicate the data to a remote location in a format that can be easily integrated into an advanced metering system.

C.1.2.5 Advanced Metering Systems A system that collects time-differentiated energy usage data from advanced meters via a network system on either an on-request or defined schedule basis. The system shall have the capability to read real and lapsed time power usage, trend data (KW usage), and cost reporting (KWH readings) data, and power factor. This collected information will support energy use management, procurement, and operations, U.S. Department of Energy, EERE: Guidance for Electric Metering in Federal Buildings, (February 3, 2006).

C.1.2.6 Approval

“Approval” means the Government has reviewed submittals, deliverables, and administrative documents

(e.g., insurance certificates, installation schedules, planned utility interruptions, etc.) and has determined the documents conform to contract requirements.

C.1.2.7 Architectural and Structural

“Architectural and structural” systems include all building structure, envelope, building improvements and finishes, and site improvements (e.g., paving, walkways, asphalt, etc.) to the property line.

C.1.2.8 Basic Services

The Basic Services of the contract consist of the recurring contract requirements for which the Contractor is paid as a base price, i.e., the requirements established by the contract statement of work and related general and administrative requirements that do not contain provisions for separate reimbursement. Indefinite

Quantity requirements (Additional Services and Reimbursable Repairs) are requirements outside of Basic

Services, for which payment is made on a case-by-case basis.

C.1.2.8.1 Above Basic Services Above Basic Services are services not covered in the monthly price of the contract. Contractor prices include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

C.1.2.9 Building

A reference to ‘facility’ and ‘site’ is interchangeable with ‘building.’ A man-made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

C.1.2.10 Building Automation System (BAS)

The “building automation system” is a system controlling and monitoring building HVAC, and possibly other systems, to include all device, field, and global controllers, instrumentation, networking infrastructure, computers and peripherals, software, programming, database files, and licenses.

C.1.2.11 Building Operating Plan

The “building operating plan” is a mandatory plan that the Contractor prepares for Government approval that describes the Contractor’s program for operating and maintaining the building, to include both normal circumstances and contingencies.

C.1.2.12 Cleanable Square Feet (RESERVED)

C.1.2.13 Commissioning A practice used to optimize and verify performance of fundamental building systems.

C.1.2.14 Ongoing Commissioning

The practice of optimizing system performance by continuing to fine-tune equipment so will result in actively preventing problems for the lifetime of the building. GSA’s Ongoing Commissioning efforts will focus on maintaining the facility in the optimized state resulting from TBC and Re/Retro Commissioning efforts. GSA will achieve this through its relationship with its service providers (Operations and

Maintenance/Custodial/Repair and Alterations/IT/Utilities) and the use of technology (networked systems/Advanced Meters/Smart Buildings).

C.1.2.15 Computerized Maintenance Management System (CMMS)

A “computerized maintenance management system” is a database and application software package that automates the O&M and repairs record keeping requirements. A CMMS is designed to enhance efficiency and effectiveness of maintenance activities. Typical features include planning, scheduling and monitoring of work orders and maintenance needs.

The National CMMS (N-CMMS) is a central repository (Database) for all maintainable GSA Assets. The

N-CMMS provides a mandatory, Agency-Wide means and method for processing and reporting all mainte-nance work done for GSA regardless of Region or Contractor.

C.1.2.16 Consumable Parts

“Consumable parts” or components are parts or components that customarily require regular replacement rather than repair in a maintenance program and shall be disposed of properly. Examples include, but are not limited to: oil, grease, belts, filters, ballasts, lamps, etc.

The Contractor is responsible for any consumables (including fuel) used during day-to-day operation of a generator, i.e., exercising the generator, testing, etc. Operation of a generator for an extended period or due to a power loss would be treated as a reimbursable expense. If the operation of the generator is caused by

Contractor negligence, the Contractor shall be liable for the full cost of refueling, any other provisions notwithstanding

C.1.2.17 Contracting Officer (CO)

Contracting Officer (CO) has the overall responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take actions on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules.

However, the CO may delegate certain other responsibilities to authorized Government representatives.

C.1.2.18 Contracting Officer's Representative (COR) or Designee

Contracting Officer's Representatives (COR) or their designee shall be appointed by letter from the CO.

CORs or designees will be the primary Government representatives for the administration of Contract, shall have proper training and experience in inspecting contracts, but will not have the authority to modify the contract.

C.1.2.19 Contractor

“Contractor” as used in this document refers to the company or firm awarded this contract.

C.1.2.20 Contractor’s Other Than Normal Working/Duty Hours

Hours other than those identified as Normal Working Hours.

C.1.2.21 Controls and Control System

A “control system” is any low-voltage control, communication and monitoring system, including but not limited to stand alone devices, field and global controllers; instrumentation; networking infrastructure;

computers and peripherals; software; programming; database files; and licenses. Examples are the BAS, Advance Metering System (AMS), and lighting control systems. Fire protection systems and security systems are excluded from this definition for purposes of this contract and are defined separately. Gateway devices and mapping software and files for data interchange between a control system and a fire protection or security system are considered part of the control system.

C.1.2.22 Custodial (RESERVED)

C.1.2.23 Defective Service

A unit of service that does not conform with specified contract requirements.

C.1.2.24 Electrical

All building and site systems of the types generally included in Division 16 in R.S. Means Facilities Con-struction Cost Data, with the exception of Control Systems, Telecommunication Systems, Security Sys-tems, and equipment owned by a servicing public utility.

C.1.2.25 Elevator

All building systems of the types generally included in Division 14 in R.S. Means Facilities Construction

Cost Data, but not including supporting Electrical and HVAC equipment.

C.1.2.26 Emergency

The term “Emergency” includes bombings, and bomb threats, civil disturbances, fires, explosions, electrical failure, loss of water pressure, building flooding, sanitary and sewer line stoppage, chemical and gas leaks, medical emergencies, hurricanes, tornadoes, floods, and earthquakes. The term does not apply to civil defense matters such as potential or actual enemy attacks.

C.1.2.27 Emergency Callback

An “emergency callback” is a service request or other request for service placed outside of normal working hours and of such a nature that response cannot wait for the resumption of the next day’s normal working hours.

C.1.2.28 Environmentally Sustainable

Products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, products and chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service. Attributes of environmentally sustainable products include those that are energy efficient, water-efficient, biodegradable, environmentally preferable, non-ozone depleting, contain recycle content, non or less toxic, EPA-designated and bio based.

C.1.2.29 Equipment Inventory

C.1.2.29.1 Partial Inventory

A Partial Inventory is a facility equipment list that is not tied directly to any specific standard, maintenance schedule, or controlled process. Partial inventories can be similar to paper or digital equipment lists given to a facility after construction.

C.1.2.29.2 Preventive Maintenance (PM) Inventory

A PM inventory is an inventory of all the equipment within a facility that requires preventive maintenance.

Non-preventive maintenance equipment is not included in this inventory. Ensure contract denotes per ap-plicable equipment inventory section for the level of preventive maintenance inventory; whether it includes mechanical, electrical, fire safety, etc.

C.1.2.29.3 Component Level Inventory

A Component Level inventory includes PM and Non-PM equipment down to the component, or product, level. A component-level inventory normally consists of equipment that conveys with the facility during transfer of ownership or is tracked, serviced, repaired, or maintained by the organization. Component-level inventories are as in-depth as possible for an existing building without actually performing destructive testing to determine what is behind the walls or underground. This type of inventory does not normally include disposable inventories such as supplies. For example: A component-level inventory would contain lighting fixtures but not contain light bulbs, electrical outlets, or mounting hardware.

C.1.2.29.4 Complete Inventory

A Complete inventory includes all equipment within the building envelope and site boundaries. Complete inventories capture the equipment that a component-level inventory is not able to capture. Complete inven-tories are normally obtainable only after new construction.

C.1.2.30 Existing Deficiency List Report The “existing deficiency list report” or “existing deficiency list” is a list of deficiencies that may exist in the equipment and systems covered by this performance work statement, as well as the Contractor's itemized price (including, but not limited to, labor, materials, overhead, and profit) for correcting each deficiency.

C.1.2.31 Exterior

This includes entrances; landings; steps; sidewalks; parking areas; arcades; courts; planters; lawns;

irrigation systems; fountains; security…