GSA_SP3_RFP_GS10F17LPP0003_Amendment_0003_03_07_2017.pdf

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER PAGE 1 OF 313

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

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9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

RFQ IFB RFP

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

29. AWARD OF CONTRACT: REF. OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

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AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

522110, 522320

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8 (A)

EDWOSB

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

Table of Contents

Pricing Requirements

Historical GSA SmartPay Information Historical Information - Purchase Business Line Historical Information - Travel Business Line Historical Information - Integrated Business Line Historical Information - Fleet Business Line Historical Information by Task Order

Pricing Categories Refunds Product and Service Offerings: Not Separately Priced (NSP) Product and Service Offerings: Separately Priced

Refunds: Calculation, Payments and Remittance Frequency of Refund Remittance GSA Contract Access Fee (CAF) Calculation of Refunds Refund Offsets on Travel IBA Refunds Insufficient Refunds

Pricing Schedules Proposal Option 1: Purchase, Travel & Integrated Pricing Schedule (Base and Option Periods)

Proposal Option 2: Fleet Pricing Schedule (Base and Option Periods) Proposal Option 3: All Business Lines (Base and Option Periods)

Statement of Work

Definitions Scope and Terms

General Scope of Work Transition Contract Close-Out Requirements

Payment Solutions Management Product and Service Offerings Card Design Account Management Merchant Acceptance

Customer Service, Training and Communication Customer Service Training Communication

Additional Program Focus Areas Streamlining Payments Strategic Sourcing Support Tax Exempt and Tax Reclamation

Quality and Risk Quality Assurance Risk Mitigation Assistance

Data Management, Transaction Support and Reporting Electronic Access System Program and Transaction Data Reporting Requirements Program Analytics and Monitoring

Security Requirements Security Plan

Protecting Personally Identifiable Information and Payments Data Identification and Access Controls for Program Systems System Security Reviews and Audits Personnel Security Governance Privacy and Security Safeguards EAS Security Architecture Identity and Access Management Threat and Vulnerability Management

Threat Analysis Security Incident Response Plan PCI Physical and Data Center Security Requirements Background Investigation Authorization Controls

Packaging and Marking

Inspection and Acceptance

Deliveries and Performance

GSA SmartPay Contract Period of Performance Contract Administration Data

GSA Contract Access Fee (CAF) GSA CAF Rates GSA CAF Remittance

Special Contract Requirements

Special Requirements Following Contract Award Availability of Funds for Task Orders Modifications (Master Contracts)

General Types of Modifications Electronic File Updates Notification of Master Contract Modification to Agencies/Organizations

Minimum Task Order Termination of Task Orders Interpretation of Master Contract Requirements Organizational Conflict Of Interest Contractor Responsibility and Authority for Contract Administration Government Points of Contact

GSA Contracting Officer's Authority Transition to GSA SmartPay 3 Ordering Procedures

Definitions Contractor Task Orders Costs Order Placement Minimum Task Order Size for Standard Task Requests/Order Minimum Task Order Size for Tailored Task Requests and Orders Maximum Length of Task Orders (Standard and Tailored) Task Request/Order Development Assistance Task Request/Order Placement Assistance Ordering Process

Schedule Task Order Modifications/Changes Additional Task Order Requirements Restrictions Copies of Task Orders

Limitation Protests Task Order Ombudsman Awards by Business Line Refinement of Ordering Process

Card Action Teams (CATs) Kick-Off Meeting Key Personnel

Support Personnel Service Improvements Evaluation of Contract Performance Minimum Guaranteed Amount/Total Contract Value – Master Contract Option to Extend the Term of Task Orders

Contract Clauses

FAR 52.212-4, Contract Terms and Conditions-- Commercial Items (May 2015) FAR 52.212-5 Contract Terms and Conditions Required to Implement Statutes or

Executive Orders—Commercial Items (Mar 2016) FAR 52.216-18 Ordering (Oct 1995) FAR 52.216-19 Order Limitations (Oct 1995) Addendum to Clause FAR 52.212-4: Additional Commercial Item Contract Terms and

Conditions FAR 52.215-20 Requirements for Certified Cost or Pricing Data and Data Other Than

Certified Cost or Pricing Data (Oct 2010) Alternate IV (Oct 2010) FAR 52.215-21 Requirements for Certified Cost or Pricing Data and Data Other Than

Certified Cost or Pricing Data – Modifications (Oct 2010) Alternate IV (Oct 2010) FAR 52.216-22 Indefinite Quantity (Oct 1995) FAR 52.217-8 Option to Extend Services (Nov 1999) FAR 52.217-9 Option to Extend the Term of the Contract (Mar 2000) FAR 52.222-1 Notice to the Government of Labor Disputes (Feb 1997) FAR 52.224-1 Privacy Act Notifications (Apr 1984) FAR 52.224-2 Privacy Act (Apr 1984) FAR 52.232-18 Availability of Funds (Apr 1984)

FAR 52.242-13 Bankruptcy (Jul 1995) FAR 52.247-34 F.O.B. Destination (Nov 1991)

FAR 52.252-2 Clauses Incorporated By Reference (Feb 1998) GSAM 552.252-6 – Authorized Deviations in Clauses (Deviation FAR 52.252-6) (Sep

1999) GSAM 552.212-71 Contract Terms and Conditions Applicable to GSA Acquisitions of

Commercial Items (Oct 2014) Safeguarding Sensitive Data and Information Technology Resources

List of Attachments

Attachment 1: Transaction Codes and Descriptions Attachment 2: NIST Agency Codes Attachment 3: GSA SmartPay Card Designs Attachment 4: Electronic Data Interchange (EDI) Office Responsibilities Attachment 5: Designated Billing Office Responsibilities Attachment 6: Transaction Dispute Office Responsibilities Attachment 7: Test Type Table Attachment 8: Agency Names and Acronyms Attachment 9: Top GSA SmartPay Merchants

Attachment 10: 508 Conformance Testing

Attachment 11: Background Investigation: SF-85P Attachment 12: Background Investigation Decision Tree Attachment 13: GSA CIO-IT Security-09-48 Excerpts Attachment 14: PCI DSS 3.0 to NIST SP 800-53 Revision 4 Mapping Attachment 15: SOX/Privacy Control Questionnaire Attachment 16: Program and Transaction Data Table Attachment 17: Domestic Airport Codes Attachment 18: International Airport Codes Attachment 19: Live Test Demonstration (LTD) Scripts Attachment 20: Small Business Subcontracting Plan Format Attachment 21: Cover Page to Offer Attachment 22: GSA SmartPay 3 Deliverables Checklist Attachment 23: Internal Subcontracting Goals Attachment 24: Past Performance Questionnaire Attachment 25: GSA SmartPay Data Warehouse Custom File Attachment 26: Acronym Listing

Representations, Certifications, and Other Statements of Offerors

Authorized Negotiators FAR 52.212-3 Offeror Representations and Certifications — Commercial Items (Dec

2016) FAR 52.215-6 Place of Performance (Oct 1997)

Instructions, Conditions, and Notices to Offerors

FAR 52.212-1 Instructions to Offerors—Commercial Items (Oct 2015) Addendum to FAR 52.212-1: Additional Instructions to Offerors – Commercial Items 285

FAR 52.214-34 Submission of Offers in the English Language (Apr 1991) FAR 52.214-35 Submission of Offers in U.S. Currency (Apr 1991) FAR 52.216-1 Type of Contract (Apr 1984) FAR 52.216-27 Single or Multiple Awards (Oct 1995) FAR 52.222-24 Pre-award On-Site Equal Opportunity Compliance Review (Feb 1999) .. 285 FAR 52.233-2 Service of Protest (Sept 2006) GSAM 552.216-76 Ordering Agency Task-Order and Delivery-Order Ombudsman GSAM 552.219-72 Preparation, Submission, and Negotiation of Subcontracting Plans (Mar

2012) Receipt of Offers

Period for Acceptance of Offers Disposition of Proposals Evaluation Notice

General Instructions for Submission of Technical and Price Proposals General Instructions Formatting Technical and Price Proposals Instructions for Volume 1 – Contract Data Instructions for Volume 2 – Technical Proposal Instructions for Volume 3 - Price Proposal

Communications/Discussions with Offerors Evaluation Factors for Award

FAR 52.212-2 Evaluation – Commercial Items (Oct 2014) GSAM 552.217-71 Notice Regarding Option(s) (Nov 1992) Technical Evaluation Criteria

Factor 1 – Technical Excellence Factor 2 – Operational Quality Assurance Factor 3 – Live Test Demonstration (LTD)

Factor 4 – Past Performance Factor 5 – Small Business Participation Adjectival Ratings

Price Evaluation Criteria Factor 6 – Price: Evaluation of Tier 1 CLINs Factor 6 – Price: Evaluation of Tier 2 CLINs

Notice of Award Offer Acceptance Period

List of Tables

Table 1: Historical Spend Data

Table 2: Historical Transaction Data

Table 3: Historical Convenience Check Spend and Transaction Data

Table 4: Required Tier 1 Product/Service Offerings by Business Line

Table 5: Applicable Tier 2 Product/Service Offerings by Business Line

Table 6: Applicable Embossed Card Design Elements by Business Line

Table 7: Applicable Printed Card Design Elements by Business Line

Table 8: GSA City Pair Program Account Numbering Sequences for GSA SmartPay Travel Accounts ... 96

Table 9: Applicable Invoice Elements by Business Line

Table 10: Applicable Statement of Account Elements by Business Line

Table 11: Applicable Account Holder User Training Guide Elements by Business Line

Table 12: Applicable A/OPC Training Guide Elements by Business Line

Table 13: Applicable DBO Training Guide Elements by Business Line

Table 14: Applicable TDO Training Guide Elements by Business Line

Table 15: Monthly Spend Report Format

Table 16: Monthly Convenience Check Report Format

Table 17: Government-Wide Aging Analysis Data File Format and Structure

Table 18: Transaction Data File Record Format

Table 19: Transaction Data File Record Format – Business Ownership

Table 20: Transaction Data File Record Format – Additional Data Elements

Table 21: Data Validation Rules for Charge Card Transactions

Table 22: FedRooms Hotel Report Format

Table of Figures

Figure 1: Purchase Spend and Transactions by Fiscal Year

Figure 2: Travel Spend and Transactions by Fiscal Year

Figure 3: Fleet Spend and Transactions by Fiscal Year

Figure 4: Standard Transaction Requirements by Business Line

Figure 5: Master Contract Pricing and Proposal Submissions Options by Business Line Combinations .. 17

Figure 6: Contract Line Item Number (CLIN) Sequence

Figure 7: GSA SmartPay Transition Process

Pricing Requirements

Historical GSA SmartPay Information The GSA SmartPay® Program is the largest government charge card and related payment solutions program in the world. The Program has more than three million Purchase, Travel, Fleet, and Integrated accounts and supports more than 560 agencies/organizations. Since the award of the inaugural GSA

SmartPay® Master Contract in 1998, the GSA SmartPay Program has provided convenient, efficient, and effective payment solutions for the Federal Government, Tribes and Tribal Organizations with a comprehensive portfolio of payment solutions including Purchase, Travel, Fleet, and Integrated charge card services.

The GSA SmartPay Program was further expanded with the award of the GSA SmartPay 2 Master

Contract in 2007. The GSA SmartPay 2 Master Contract required additional payment solutions beyond traditional carded products as well as increased data analysis, reporting capabilities, and security requirements. The GSA SmartPay Program has continued to grow through increased adoption as agencies/organizations realize benefits afforded under the program, such as ease of use, transaction reporting, and data analytic tools. Since the start of transaction processing in 1999, GSA SmartPay

Program spend has totaled approximately $460 billion with refunds earned by customer agencies/organizations topping more than $3.3 billion.

The estimate total value for this contract action is $700 billion. The diagrams provided below displays

GSA SmartPay Program statistics through FY 2016:

Table 1: Historical Spend Data

Total

Purchase Travel Fleet Spend

FY 1999 10,189,959,831$ 4,394,217,173$ 203,377,488$ 14,787,554,491$

FY 2000 12,288,744,026$ 4,754,345,302$ 462,330,424$ 17,505,419,753$

FY 2001 13,787,668,676$ 5,389,676,327$ 498,103,463$ 19,675,448,466$

FY 2002 15,247,501,991$ 6,554,640,310$ 526,507,105$ 22,328,649,405$

FY 2003 16,370,886,269$ 6,259,662,161$ 593,788,301$ 23,224,336,731$

FY 2004 17,082,562,875$ 6,787,427,446$ 734,186,557$ 24,604,176,877$

FY 2005 17,432,516,796$ 6,511,377,067$ 1,010,440,697$ 24,954,334,560$

FY 2006 17,758,226,924$ 6,986,312,284$ 1,221,951,209$ 25,966,490,417$

FY 2007 18,692,783,102$ 7,244,328,881$ 1,285,224,084$ 27,222,336,066$

FY 2008 19,848,941,465$ 8,279,917,278$ 2,467,765,878$ 30,596,624,622$

FY 2009 19,060,829,398$ 8,781,256,988$ 1,513,450,866$ 29,355,537,252$

FY 2010 19,170,837,510$ 9,530,821,611$ 1,794,532,114$ 30,496,191,235$

FY 2011 19,492,653,312$ 9,046,474,827$ 2,247,840,013$ 30,786,968,152$

FY 2012 18,556,145,490$ 8,474,800,742$ 2,315,913,771$ 29,346,860,003$

FY 2013 16,892,104,013$ 6,919,018,374$ 2,206,588,745$ 26,017,711,133$

FY 2014 17,091,643,621$ 7,038,795,656$ 2,234,790,576$ 26,365,229,853$

FY 2015 18,983,785,847$ 7,612,650,322$ 1,839,447,333$ 28,435,883,502$

FY 2016 19,092,741,813$ 8,080,383,164$ 1,330,641,218$ 28,503,766,195$

Grand Totals 307,040,532,959$ 128,646,105,911$ 24,486,879,843$ 460,173,518,713$

Spend Fiscal Year

Table 2: Historical Transaction Data

Table 3: Historical Convenience Check Spend and Transaction Data

Fiscal Year Spend Transactions

FY10 $ 132,071,282 393,987

FY11 $ 112,132,935 172,192

FY12 $ 95,646,864 141,837

FY13 $ 77,689,662 111,628

FY14 $ 66,343,834 100,636

FY15 $ 58,158,786 86,112

FY16 $ 51,485,929 72,906

Grand Total $ 593,529,291 1,079,297

Historical Information - Purchase Business Line

The Federal Government piloted the Purchase Card Program in 1986 with 24 Federal agencies. Based on that success, Office of Management and Budget (OMB) requested that GSA acquire and provide purchase card services on a government-wide basis. The first contract was competitively awarded in

1989 and the second contract was competitively awarded in 1994. The commercial purchase card business line was integrated into the first GSA SmartPay Master Contract, awarded February 10, 1998 and continued through GSA Smart Pay 2, which was awarded on June 7, 2007. The GSA SmartPay website includes historic and current program data illustrating spend, transaction, and account growth of the GSA SmartPay purchase business line, found at: https://smartpay.gsa.gov.

Total

Purchase Travel Fleet Transactions

FY 1999 20,635,328 31,611,098 8,566,335 60,812,761

FY 2000 23,457,456 36,794,233 4,353,253 64,604,942

FY 2001 24,443,850 39,186,809 18,054,840 81,685,499

FY 2002 25,752,314 46,231,613 20,266,768 92,250,695

FY 2003 26,494,400 39,219,972 21,123,699 86,838,071

FY 2004 26,523,928 39,505,789 22,424,737 88,454,454

FY 2005 25,931,643 42,795,011 23,910,446 92,637,100

FY 2006 25,342,724 40,911,355 23,685,603 89,939,682

FY 2007 24,725,855 41,872,165 24,914,626 91,512,646

FY 2008 25,484,163 45,767,351 29,002,891 100,254,405

FY 2009 21,264,141 44,758,416 25,924,231 91,946,788

FY 2010 22,127,431 50,246,116 27,712,679 100,086,226

FY 2011 22,799,249 47,555,404 30,047,381 100,402,034

FY 2012 21,845,636 45,007,536 29,071,763 95,924,935

FY 2013 19,920,167 36,868,346 27,245,023 84,033,536

FY 2014 19,927,565 37,294,808 27,435,582 84,657,955

FY 2015 20,324,621 40,225,006 28,765,980 89,315,607

FY 2016 20,485,352 42,911,479 28,280,467 91,677,298

Grand Totals 417,485,823 748,762,507 420,786,304 1,587,034,634

Fiscal Year Transactions https://smartpay.gsa.gov/

Figure 1: Purchase Spend and Transactions by Fiscal Year

Historical Information - Travel Business Line

From 1983 to 1998, GSA contracted for a travel and transportation payment and expense control system for official travel expenses. The system consisted of Individually Billed Accounts (IBA) with and without automated teller machine (ATM) access, Centrally Billed Accounts (CBAs), and traveler’s checks for official use for domestic and international travel and travel-related expenses. Agency/organizations used non-commercial payment practices to implement stand-alone travel programs prior to the GSA SmartPay

Program. Many agencies/organizations used cumbersome government transportation request (GTR) processes requiring significant control mechanisms, leading to excessive costs and implementation inconsistencies forcing customers to rely on GTRs to verify government-rate airfares. The GSA SmartPay

Travel Card Program was included in the GSA SmartPay Master Contract, awarded on February 10, 1998. The GSA SmartPay 2 Master Contract, awarded June 7, 2007, continued the travel charge card business line. The GSA SmartPay website includes historic and current program data illustrating spend, transaction, and account growth of the GSA SmartPay business lines, found at: https://smartpay.gsa.gov.

Figure 2: Travel Spend and Transactions by Fiscal Year

Historical Information - Integrated Business Line

Under the GSA SmartPay 2 Master Contract, the Department of the Interior requested implementation of an Integrated payment program. Through a collaborative effort across traditional program lines, Purchase, Travel, and Fleet were combined creating the largest Integrated charge card program in either the public or private sector. A task order was awarded for all three business lines (Purchase, Travel, and

Fleet) to a single contractor in order to implement an Integrated business line. This allowed the possibility an integrated process for this agency from the beginning and the option to move to an Integrated program further into the contract’s period of performance. The Integrated business line also included other payment solutions as allowed under the scope of work and ordered by the Department of Interior. The

Integrated business line averages $650 Million in spend with over ninety thousand transactions, annually.

Historical Information - Fleet Business Line

In October of 1996, GSA issued a solicitation for commercial fleet payment solution services. That contract was awarded on December 27, 1996. The GSA SmartPay Fleet Card Program was included in the GSA SmartPay Master Contract, awarded on February 10, 1998. The GSA SmartPay 2 Program, awarded on June 7, 2007, continued the Fleet business line. The GSA SmartPay website includes historic and current program data illustrating spend, transaction, and account growth of the GSA

SmartPay Fleet business line, found at: https://smartpay.gsa.gov.

Figure 3: Fleet Spend and Transactions by Fiscal Year

Historical Information by Task Order

Agencies/organizations shall provide additional historical information (e.g. average billing cycle length, volume of spend, speed of pay) at the task order level. Contractors shall propose task order level pricing based upon the additional information provided.

Pricing Categories

Refunds

B.2.1.1 Master Contract Minimum Refunds

The Government has established minimum refunds by Contract Line Item Number (CLIN) and business line. As found in B.4 Pricing Schedules the minimum refunds are a single rate which considers both volume of spend and speed of pay historically found under the GSA SmartPay Program. Minimums may vary by CLIN and business line. Offerors must adhere to the minimum refund structure when proposing under the Master Contract. Alternate proposals will not be considered at the master contract level. Failure to propose in accordance with the instructions contained in this Request for Proposal (RFP) may render the proposal non-responsive. See B.2.2 Product and Service Offerings: Not Separately Priced (NSP).

B.2.1.2 Task Order Level Refunds

When requested by the agency/organization at the task order level, Contractors must break out the components of their single refund rate for transparency purposes. The breakout shall show the portion of the single refund rate associated with the minimum refund under the Master Contract and the portion associated with any assumptions related to historical and/or projected payment information, such as agency/organization spend volume or speed of pay. See B.1.5 Historical Information by Task Order for further details.

Agencies/organizations may require the Contractor to offer tiered pricing with separate single refund amounts. Request and acceptance of such a schedule is at the sole discretion of the agency/organization. The Contractor shall not propose, nor shall the agency/organization request or award, separate sales and productivity refunds, to include calculations based on file turn formulas for separate speed of pay. Volume of spend and speed of pay must be reflected in a single refund amount by

CLIN/sub-CLIN at the task order level. Contractors shall not propose less than the minimum refund awarded in the Master Contract at the task order level.

Task orders shall include specific terms and conditions to address the event that an agency/organization fails to make payment consistent with the payment performance assumptions used as a basis for the task order level refund(s) awarded.

Product and Service Offerings: Not Separately Priced (NSP)

All business lines include Standard Transactions, Large Ticket Transactions, and ePayable – Supplier

Initiated Payments as separate refunds listed under Tier 1 CLINs. For these CLINs and all associated sub-CLINs, Offerors shall propose a refund amount no less than the minimum stated that takes into account all costs associated with meeting the RFP requirements.

Figure 4: Standard Transaction Requirements by Business Line is provided to illustrate what contract requirements, by business line, shall be included in pricing of standard transactions, large ticket transactions, and ePayable – Supplier Initiated Payments (and any associated sub-CLINs), as applicable.

Large ticket requirements shall also adhere to requirements outlined below and coincide with commercial treatment of large ticket transactions (see C.1 Definitions). Listed requirements include corresponding subsections, herein:

Figure 4: Standard Transaction Requirements by Business Line

Business

Line

Standard Transaction Requirements

General Requirements Business Line Specific Requirements

Purchase C.1 Definitions See C.2.1.2 Purchase Business Line

Scope of Work

Business

Line

Standard Transaction Requirements

General Requirements Business Line Specific Requirements

Travel C.2 Scope and Terms o C.2.1.1 Agency/Organization

Eligibility Determinations

C.3 Payment Solutions Management

C.4 Customer Service, Training and

Communication

C.5 Additional Program Focus Areas

C.6 Quality and Risk

C.7 Data Management, Transaction

Support and Reporting

C.8 Security Requirements

See C.2.1.3 Travel Business Line

Scope of Work

Integrated See C.2.1.4 Integrated Business Line

Scope of Work

Fleet See C.2.1.5 Fleet Business Line

Scope of Work

Offerors shall not individually price any costs associated with not separately priced requirements that are a part of the pricing of Tier 1 products and services unless a separate CLIN is expressly provided under

B.4 Pricing Schedules for such purposes. Contractors are encouraged to submit their best pricing in initial offer(s). Failure to provide a price on a Tier 1 CLIN or sub-CLIN as part of any business line for the base or any option period shall render the offer non-responsive.

Product and Service Offerings: Separately Priced

Business lines also may include Tier 1 CLINs for fee-based products and services such as convenience checks, ATM access, and Non-Interchange Based Government-to-Government transactions. Fees shall be expressed as a maximum hourly rate, maximum fixed fee, or net basis points (as applicable). Offerors are encouraged to submit their best pricing in the initial offer(s), as the Government may award without discussions. Failure to provide a price on a separately priced Tier 1 CLIN as part of any business line for the base or any option period shall render the offer non-responsive.

All business lines include a list of optional CLINs for Tier 2 Value-Added Product and Service Offerings.

Offerors shall not propose or be awarded any Tier 2 CLINs for any business line without also being awarded Tier 1 CLINs under the same business line. Proposing on Tier 2 products and services is at the sole discretion of the Offeror. Acceptance of Tier 2 CLINs for award is at the sole discretion of the

Government. For all Tier 2 CLINs, Offerors shall propose their separately priced minimum refund, maximum hourly rate, or maximum fixed fee/net basis points (as applicable) for the specific product or service offered. Offerors shall not include any not separately priced costs required to be included in Tier 1 product or service offerings under Tier 2 pricing; doing so may render the offer non-responsive.

B.2.3.1 Non-Interchange Based CLINs

Tier 1 and Tier 2 CLINs may include product and service offerings which do not generate interchange and do not produce refunds to the agencies/organizations. If a type of transaction is not specifically identified as non-interchange based, it is expected that interchange and refunds, regardless of the amount, are generated. If the Contractor charges an agency/organization a flat fee per transaction for these types of solutions, the Contractor shall provide GSA with a Contract Access Fee in accordance with G.1 GSA

Contract Access Fee.

Refunds: Calculation, Payments and Remittance Offerors shall, at a minimum, provide pricing for all Tier 1 CLINs in each business line included under each proposal option, for the base and all option periods, as set forth on the tables in B.4 Pricing

Schedules. Refund shall be calculated in accordance with B.3.3 Calculation of Refunds (See B.3.2 GSA

Contract Access Fee (CAF)1 for further information). Offerors shall propose separate minimum refunds for each business line based on a 30-day billing cycle at the master contract level. Agencies/organizations shall have the option to choose the frequency of the billing cycle at the task order level. Standard rounding practices shall be used when determining refunds.2

Frequency of Refund Remittance

The Federal Government’s Fiscal Year (FY) begins October 1st and ends September 30th. The

Contractor shall remit refunds electronically to the agency/organization by the 15th calendar day of each

FY Quarter following each reporting period (e.g. January 15th, April 15th, July 15th, October 15th), unless otherwise specified by the agency/organization. The GSA CAF shall be deducted from gross refunds and remitted to GSA in accordance with B.3.2 GSA Contract Access Fee (CAF) and G.1 GSA Contract

Access Fee (CAF). If the 15th calendar day of a FY Quarter falls on a weekend or Federal Government holiday, payment shall be remitted by the next business day.

Refunds shall be remitted by the Contractor to the highest hierarchy level of the agency/organization, unless otherwise specified by the agency/organization at the task order level. Refund remittance shall align to and conform to the provisions outlined in Government Charge Card Abuse Prevention Act of 2012

(P.L. 112-194) and Office of Management and Budget Circular A-123 Appendix B: Improving

Management of Government Charge Card Programs, or subsequent revisions thereto.

Agencies/organizations may require more frequent refund remittance schedules (e.g., daily, weekly, monthly) and will specify and request pricing for requirements at the task order level. In accordance with the Prompt Payment Act (P.L. 97-177), an agency/organization may establish procedures within a task order to charge and collect compensation from the Contractor for late refund payments.

B.3.1.1 Initial Refund Remittance

Unless otherwise stated in the agency/organization task order, the first agency/organization refund remittance payment is due by the 15th calendar day of the FY Quarter following the first transactional period of performance.

B.3.1.2 Fourth Quarter Refund Remittance

The Contractor shall remit FY Quarter Four (Q4) refund payments in the same manner as previous quarters, unless specified otherwise at the agency/organization task order level. In order for agencies/organizations to take advantage of refunds, the timing of sales refunds shall account for the

Federal Government’s year end processing, as applicable.

B.3.1.2.1 Estimated Fourth Quarter Refunds

An agency’s/organization’s fiscal policy may prohibit acceptance of previous FY refunds in a subsequent

FY. If an agency/organization requires refund payments to be made in the same FY in which they are earned, the Contractor shall estimate and remit the fourth FY quarter refund payment based on the agency’s/organization’s previous FY’s fourth quarter transaction activity. For programs with no prior Q4 transaction activity, the refund for the fourth quarter of the first year of the task order shall be based on the agency’s/organization’s refund calculation for the third quarter, unless otherwise specified by the customer. In the case of the first year of performance where there is no previous year's refund by the

1Note: The term "Industrial Funding Fee (IFF)" has changed to "Contract Access Fee (CAF)" as a result of the Transactional Data Reporting rule issued by GSA in June 2016.

2For this purpose, standard rounding means < 5 shall be rounded down, and >= 5 shall be rounded up to the nearest whole number.

https://www.congress.gov/public-laws/112th-congress https://www.congress.gov/public-laws/112th-congress https://www.whitehouse.gov/omb/circulars_index-ffm https://www.whitehouse.gov/omb/circulars_index-ffm https://www.congress.gov/public-laws/112th-congress

Contractor available upon which to estimate, the Contractor shall use the refund received under the previous (out-going) Contractor to estimate remittance.

The fourth quarter refund payment shall be remitted to the agency/organization by August 15th, at the same time as third quarter refund payments are made, unless otherwise specified by the agency/organization. During the first quarter of the next FY, the Contractor shall adjust the refund payment to reflect any discrepancies between the estimated refund amount and the earned refund amount that was overpaid or underpaid to the customer agency/organization for the previous fourth quarter. This amount shall be reported and remitted/adjusted by the 15th day of the first quarter of the next

FY. A negative/incorrect balance from either party will require the agency/organization and contractor come to an agreement on how that remittance will be made as part of task order closeout procedures.

GSA Contract Access Fee (CAF)

The GSA Contract Access Fee (CAF) serves to cover GSA’s costs charged to agencies/organizations in providing and administering the GSA SmartPay Program. The GSA CAF shall be a set number of basis points applied against the net charge volume to be deducted from gross refunds, as determined by the

Center for Charge Card Management (CCCM) in accordance with G.1 GSA Contract Access Fee (CAF).

For transactions processed under ePayables CLINs (both Tier 1 and Tier 2), the Contractor shall remit and deduct GSA CAF in the amount of 2 basis points of gross refunds or 6 cents per transaction, when ordered at the agency/organization task order level. CAF shall be determined and remitted in accordance with G.1 GSA Contract Access Fee (CAF).

Calculation of Refunds

For the purposes of refunds, refunds will be calculated and aggregated for quarterly remittance, by:

a) Determining net charge volume (Step 1);

b) Identifying convenience check spend from net charge volume (Step 2);

c) Determining the gross credit losses (Step 2);

d) Subtracting convenience check spend3 and gross credit losses from net charge volume to determine refund eligible net charge volume (Step 2); and

e) Calculating gross refund and GSA CAF to determine net refund amount (Step 3)

Refund Example

The following is an example of a quarter’s activity. Refund eligible net sales volume represents all activity from a given quarter, and this may include adjustments, credits and fees that originated from transactions from a prior quarter:

Step 1: Determine Net Charge Volume.

Purchases $ 7,500.00

Cash Advances $ 220.00

Convenience Checks $ 500.00

Fees $ 17.00

Adjustments $ (-2.00)

Credits $ (-430.00)

Net Charge Volume $ 7,805.00

3 Convenience check spend is not included in refund eligible net charge volume.

Step 2: Determine Refund Eligible Net Charge Volume.

Net Charge Volume $ 7,805.00

Convenience Check Spend $ (-500.00)

Refund Eligible Net Charge Volume $ 7,305.00

Step 3: Calculated Net Refunds

Refund Eligible Net Charge Volume $ 7,305.00

Gross Refund ($7,305 x 0.01065) $ 77.80

GSA Contract Access Fee ($7,305 x 0.00065) $ (-4.75)

Net Refund $ 73.05

NOTES:

1. This example assumes that the task order net refund included 100 basis points. The GSA CAF amount used in this example is set to the maximum allowable under the Master Contract (6.5 basis points). See G.1 GSA Contract Access Fee for more details.

2. The Gross Refund is determined by multiplying the Net Charge Volume multiplied by the sum of task order net refund (100 bps) and the GSA CAF (6.5 bps).

3. Total of $4.75 in GSA CAF (refund eligible net charge volume times 6.5 basis points) from the Gross

Refund would be due to GSA for the reporting period. See B.3.2 GSA Contract Access Fee (CAF).

4. A net refund of $73.05 (Gross Refund multiplied by 100 basis points less 6.5 basis points GSA CAF, as calculated above) would be due to the agency/organization for the reporting period. See B.3.1

Frequency of Refund Remittance.

Refund Offsets on Travel IBA Refunds

If net credit losses on Travel Individually Billed Accounts (IBAs) during the reporting period are greater than or equal to 30 basis points (bp) of Refund Eligible Net Charge Volume (Step 1 in the example below), refunds for Travel IBAs shall be calculated as outlined below. Otherwise, Travel IBA refunds shall be calculated in accordance with B.3 Refunds: Calculation, Payments and Remittance.

NOTE: If net credit losses had been less than or equal to 30 basis points of refund eligible net charge volume, Travel IBA refunds would then be calculated in accordance with B.3 Refunds: Calculation, Payments and Remittance

Net credit losses, shall only be offset against refunds generated from agency/organization Travel IBA accounts. Travel IBA credit losses shall not be offset against refunds generated from Centrally Billed

Account (CBA) accounts or other business lines. The calculations shall follow this series of formulas:

1. Calculate Agency/Organization Gross Refund: (Travel IBA Refund Eligible Net Charge Volume

- Net Credit Losses ≥ 30 bp) x (Gross Basis Points) = Agency/Organization Gross Refund (Step 2)

2. Calculate Credit Loss Rate: Dividing the Refund Eligible Net Charge Volume into the dollar amount of the (Part 1 of Step 3)4:

a) Net Credit Losses greater than or equal to 30 basis points in the current reporting period;

4The rate shall be calculated at the highest hierarchy level, (e.g., Army, Navy, Air Force, agency/organization, bureau) unless otherwise required at the agency/organization task order.

b) Net Credit Losses carried over from previous reporting period, if applicable.

3. Calculate Dollars Withheld: Multiple Travel IBA Refund Eligible Net Charge Volume by Credit

Loss Rate to determine Dollars withheld by Contractor for Credit Loss (Part 2 of Step 3)

4. Calculate GSA CAF Owed: Multiple Travel IBA Refund Eligible Net Charge Volume by GSA CAF to determine CAF owed to GSA (Step 4)

5. Calculate Agency/Organization Net IBA Refund: Subtract CAF owed to GSA and Dollars withheld by Contractor for Credit Loss from Agency/Organization Gross Refund to determine

Agency/Organization Net Refund (Step 4)

If Dollars withheld by Contractor for Credit Loss for the current reporting period exceeds the agency/organization Net IBA Refunds, the Contractor may carry over the balance to offset against the agency’s/organization’s gross refunds for subsequent reporting periods.

The agency/organization shall not be liable for any refund offsets in excess of the agency’s/organization’s net refund amount, except to a refund offset carried over (as described in number 5 above). Upon task order termination or expiration, the agency/organization shall not be liable for any refund offset amounts remaining after calculating refunds and refund offsets for the final reporting period.

Offsets on Travel IBA Refunds Example

The following is an example of the quarterly activity for a Travel IBA:

Step 1: Check if net credit losses on Travel IBA during the reporting period are greater than or equal to 30 basis points of refund eligible net charge volume.

1. $900,000 (Refund Eligible Net Charge Volume) x 30 bp = $2,700

2. $3,000 (Net Credit Losses) ≥ $2,700, follow Step 2.

Step 2: Calculate Gross Refunds.

Refund Eligible Net Charge Volume $ 900,000.00

Net Credit Losses $ (-3,000.00)

Gross Refund ((900,000 – 3,000) x 0.01065) $ 9,553.05

NOTE: This example assumes that the task order award included 100 basis points. The GSA CAF in this example is set to the maximum of 6.5 basis points. See G.1 GSA Contract Access Fee (CAF) for more details.

Step 3: Calculate Dollars withheld by Contractor for Credit Loss.

1. Credit Loss Rate = $50 (carried over net credit losses) + $3,000 (Net Credit Losses)

$900,000 (Refund Eligible Net Charge Volume)

Credit Loss Rate = 0.0034

2. $900,000 (Refund Eligible Net Charge Volume) x 0.0034 (Credit Loss Rate) = $3,060 (Dollars withheld by Contractor for Credit Loss).

NOTE: This example assumes $50 of net credit losses carried over from the previous reporting period.

Insufficient Refunds

Contractors are required, regardless of agency/organization refunds during a given period, to remit the

Contract Access Fee (CAF) to GSA for the period in question. The Contractor shall work directly with agencies/organizations to collect any outstanding CAF balances due to the Contractor in the case of insufficient refunds.

Pricing Schedules The Pricing Schedule is divided into the three proposal submission options outlined in Section L, Instructions, Conditions, and Notices to Offerors, reflected in the table below.

Figure 5: Master Contract Pricing and Proposal Submissions Options by Business Line Combinations

Business Line Proposal Submission Options

Proposal Option 1 Proposal Option 2 Proposal Option 3

Purchase ✔ ✔

Travel ✔ ✔

Integrated ✔ ✔

Fleet

Pricing under each proposal submission option is further divided by contract period (base and option periods), business line, and CLIN. CLINs are numbered and grouped as either Tier 1 (Core

Requirements) Products and Service Offerings or Tier 2 (Optional) Value-Added Product and Service

Offerings under each business line. CLINs are numbered differently depending on the contract period

(base period or option periods), as illustrated below. See F.1 GSA SmartPay Contract Period of

Performance for additional information about base and option periods and the total period of performance.

Figure 6: Contract Line Item Number (CLIN) Sequence

CLIN Structure

CLINs by Contract Period Sub-CLIN Example

0XXX -- Base Period aa ab zy zz

0003ab (CLIN 0003, Sub-CLIN ab - Base Period)

1XXX – Option Period 1 1003ab (CLIN 0003, Sub-CLIN ab - Option Period 1)

2XXX – Option Period 2 2003ab (CLIN 0003, Sub-CLIN ab - Option Period 2)

3XXX – Option Period 3 3003ab (CLIN 0003, Sub-CLIN ab - Option Period 3)

Step 4: Calculate Net Refunds.

Gross Refund ((900,000 – 3,000) x 0.01065) $ 9553.05

GSA CAF ($9553.05x 0.00065) $ (-6.21)

Dollars withheld by Contractor for Credit Loss $ (-3,060)

Net Refund $ 6,486.84

Tier 1 Pricing. Not -separately priced Tier 1 CLINs have fixed units of issue and fixed minimum required refunds in terms of basis points or cents per transaction. Offerors are encouraged to propose higher than the minimum basis points required in the Master Contract Pricing Schedule. Separately priced fee-based

Tier 1 CLINs shall be proposed with fixed units of issue and no Government specified fixed maximum fee imposed by the Government. Failure to provide a price on a Tier 1 CLIN or sub-CLIN as part of any proposal option and business line, for the base or any option period, may render the offer non-responsive.

Tier 2 Pricing. Tier 2 CLINs allow Offerors to determine the specific product or service to be offered under the Tier 2 CLIN categories listed, unit of issue (i.e. face value, hourly rate by labor category, net charge volume, fixed fee, net basis points, etc.), and the maximum fee pricing structure. Tier 2 CLINs do not dictate minimum required refunds or maximum fees (as applicable). While Offerors are not required to propose Tier 2 products and/or services, Offerors are strongly encouraged to provide as many Tier 2 offerings as possible for consideration. Offerors shall not propose or be awarded any Tier 2 CLINs for any business line without also being awarded Tier 1 CLINs under the same business line.

If an Offeror proposes a Tier 2 CLIN in the base period, the same CLIN must also be offered for all option periods. Proposing on Tier 2 products and services is at the sole discretion of the Offeror. If proposing multiple products or services under a given Tier 2 CLIN, the Offeror shall number their offerings and associated pricing in accordance with the CLIN sequence shown in Figure 6: Contract Line Item Number

(CLIN) Sequence above. See below for a sample format:

Product/Service CLIN Unit of Issue

Minimum Refund/Maximum

Fixed Fee or Net Basis

Points Offered

Tier 2: Base Period: Commercially

Offered Convenience Services –

Extended Warranty

Extended Warranty – 1 yr. 0018aa [Proposed by Offeror] [Proposed by Offeror]

Extended Warranty – 2 yrs. 0018ab [Proposed by Offeror] [Proposed by Offeror]

Tier 2: Option Period 1:

Commercially Offered Convenience

Services – Extended Warranty

Extended Warranty – 1 yr. 1018aa [Proposed by Offeror] [Proposed by Offeror]

Extended Warranty – 2 yrs. 1018ab [Proposed by Offeror] [Proposed by Offeror]

Tier 2: Option Period 2:

Commercially Offered Convenience

Services – Extended Warranty

Extended Warranty – 1 yr. 2018aa [Proposed by Offeror] [Proposed by Offeror]

Extended Warranty – 2 yrs. 2018ab [Proposed by Offeror] [Proposed by Offeror]

Tier 2: Option Period 3:

Commercially Offered Convenience

Services – Extended Warranty

Extended Warranty – 1 yr. 3018aa [Proposed by Offeror] [Proposed by Offeror]

Extended Warranty – 2 yrs. 3018ab [Proposed by Offeror] [Proposed by Offeror]

Task Order Level Pricing. Offerors awarded contracts shall provide products and services for the negotiated prices stated in the agency/organization task order. Pricing at the task order level shall comply with the CLINs and be numbered accordingly as found in the Master Contract Pricing Schedule. Pricing at the task order level shall not fall below the stated minimums or maximums (as applicable) in the Master

Contract Pricing Schedule. For additional information see B.2 Pricing Categories.

Proposal Option 1: Purchase, Travel & Integrated Pricing Schedule

(Base and Option Periods)

B.4.1.1 Purchase, Travel & Integrated (Base Period)

B.4.1.1.1 Purchase Business Line (Base Period)

Product/Service CLIN Unit of Issue

Minimum Required

Basis Points/Maximum

Fixed Fee

Price/Basis Points

Offered

Tier 1: Required Purchase Products/Services

Standard

Transactions (Tier 1) 0001 Spend Volume 20 Basis Points Offered by Contractor

Large Ticket

Transactions (Tier 1)

Determined by

Merchant 15 Basis Points Offered by Contractor ePayable – Supplier

Initiated Payments

(Tier 1)

0003aa Sales Volume

Spend 15 Basis Points Offered by Contractor

0003ab Cents per

Transaction

20 Cents per

Transaction Offered by Contractor

Non-Interchange

Based Government-to-Government

Transaction (Tier 1)

0004 Fixed Fee N/A Offered by Contractor

Convenience Checks

(Tier 1)

0005aa Fixed Fee N/A Offered by Contractor

0005ab Net Basis

Points N/A Offered by Contractor

Tier 2: Value-Added Purchase Product/Service Offerings

Additional

Authorization

Controls (Tier 2)

0015 [Specify] N/A Offered by Contractor

Additional Data

Mining Tools (Tier 2) 0016 [Specify] N/A Offered by Contractor

Additional

International

Customer Service

(Tier 2)

0017 [Specify] N/A Offered by Contractor

Minimum Required

Basis Points/Maximum

Fixed Fee

Price/Basis Points

Offered

Combined Charge

Card and

Identification Card

Technology (Tier 2)

0018 [Specify] N/A Offered by Contractor

Commercially Offered

Convenience

Services (Tier 2)

0019 [Specify] N/A Offered by Contractor

Emerging Technology

(Tier 2) 0020 [Specify] N/A Offered by Contractor ePayable – Buyer

Initiated Payment

(Tier 2)

0021 [Specify] N/A Offered by Contractor ePayable – Straight-

Through Processing

(Tier 2)

0022 [Specify] N/A Offered by Contractor

Optional ATM Access

(Tier 2) 0023 [Specify] N/A Offered by Contractor

Software (Tier 2) 0024 [Specify] N/A Offered by Contractor

B.4.1.1.2 Travel Business Line (Base Period)

Product/Service CLIN Unit of Issue

Minimum Required

Basis Points/Maximum

Fixed Fee

Price/Basis Points

Offered

Tier 1: Required Travel Products/Services

Centrally Billed

Account (CBA) (Tier

1)

CBA – Standard

Transactions (Tier 1) 0040aa Spend Volume 20 Basis Points Offered By Contractor

CBA – Large Ticket

Transactions (Tier 1) 0040ab

Determined by

Merchant 15 Basis Points Offered By Contractor

Individually Billed

Account (IBA) (Tier 1)

Basis Points/Maximum

Fixed Fee

Price/Basis Points

Offered

IBA – Standard

Transactions (Tier 1) 0041aa Spend Volume 20 Basis Points Offered By Contractor

IBA – Large Ticket

Transactions (Tier 1) 0041ab

Determined by

Merchant 15 Basis Points Offered by Contractor

GSA SmartPay Tax

Advantage Travel

Card Account (Tier 1)

GSA SmartPay Tax

Advantage Travel

Card Account --

Standard

Transactions (Tier 1)

0042aa Spend Volume 20 Basis Points Offered by Contractor

GSA SmartPay Tax

Advantage Travel

Card Account – Large

Ticket Transaction

(Tier 1)

0042ab Determined by

Merchant 15 Basis Points Offered By Contractor ePayable – Supplier

Initiated Payment

(Tier 1)

0043aa Sales Volume

Spend 15 Basis Points Offered by Contractor

0043ab Cents per

Transaction

20 Cents per

Transaction Offered by Contractor

Non-Interchange

Based Government-to-Government

Transaction (Tier 1)

0044 Fixed Fee N/A Offered by Contractor

ATM Access (Tier 1)

0045aa Fixed Fee N/A Offered by Contractor

0045ab Net Basis

Points N/A Offered by Contractor

Tier 2: Value-Added Travel Product/Service Offerings

Additional

Authorization

Controls (Tier 2)

0055 [Specify] N/A Offered by Contractor

Additional Data

Mining Tools (Tier 2) 0056 [Specify] N/A Offered by Contractor

Basis Points/Maximum

Fixed Fee

Price/Basis Points

Offered

Additional

International

Customer Service

(Tier 2)

0057 [Specify] N/A Offered by Contractor

Combined Charge

Card and

Identification Card

Technology (Tier 2)

0058 [Specify] N/A Offered by Contractor

Commercially Offered

Convenience

Services (Tier 2)

0059 [Specify] N/A Offered by Contractor

Emerging Technology

(Tier 2) 0060 [Specify] N/A Offered by Contractor ePayable – Buyer

Initiated Payment

(Tier 2)

0061 [Specify] N/A Offered by Contractor ePayable – Straight-

Through Processing

(Tier 2)

0062 [Specify] N/A Offered by Contractor

Software (Tier 2) 0063 [Specify] N/A Offered by Contractor

B.4.1.1.3 Integrated Business Line (Base Period)

Minimum Required

Basis Points/Maximum

Fixed Fee

Price/Basis Points

Offered

Tier 1: Required Integrated Products/Services

Standard

Transactions (Tier 1)

Spend

Volume 20 Basis Points Offered by Contractor

Large Ticket

Transaction (Tier 1)

Determined by Merchant 15 Basis Points Offered by Contractor ePayable – Supplier

Initiated Payment

(Tier 1)

0082aa

Sales

Volume

15 Basis Points Offered by Contractor

Basis Points/Maximum

Fixed Fee

Price/Basis Points

Offered

0082ab Cents per

Transaction

20 Cents per

Transaction Offered by Contractor

Non-Interchange

Based Government-to-Government

Transaction (Tier 1)

0083 Fixed Fee N/A Offered by Contractor

Convenience Check

(Tier 1)

0084aa Fixed Fee N/A Offered by Contractor

0084ab Net Basis

Points N/A Offered by Contractor

ATM Access for

Travel Transactions

(Tier 1)

0085aa Fixed Fee N/A Offered by Contractor

0085ab Net Basis

Points N/A Offered by Contractor

Tier 2: Value-Added Integrated Product/Service Offerings

Additional

Authorization

Controls (Tier 2)

0095 [Specify] N/A Offered by Contractor

Additional Data

Mining Tools (Tier 2) 0096 [Specify] N/A Offered by Contractor

Additional

International

Customer Service

(Tier 2)

0097 [Specify] N/A Offered by Contractor

After-Hours Road

Side Assistance (Tier

2)

0098 [Specify] N/A Offered by Contractor

Combined Charge

Card and

Identification Card

Technology (Tier 2)

0099 [Specify] N/A Offered by Contractor

Basis…