GS-07-P-16-UT-D-7000_Solicitation.pdf

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Operations & Maintenance and Full Maintenance Services for Little Rock, AR and Batesville, AR
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SOLICITATION NUMBER: GS-07-P-16-UT-D-7000

SERVICE: Operations & Maintenance and Full Maintenance Services

LOCATION(S):

Little Rock FOB, 700 W Capital, Little Rock, AR AR0063RK (Operations & Maintenance) Little Rock Courthouse, 600 W Capital, Little Rock, AR AR0030RK (Operations & Maintenance) Little Rock Annex, 500 W Capital, Little Rock, AR AR0085RK (Operations & Maintenance)

Little Rock Bankruptcy, 300 W 2nd St, Little Rock, AR AR0031ZZ (Full Maintenance Services) Batesville USPS/Courthouse, 409 E College St, Batesville, AR AR0079ZZ (Full Maintenance Services)

PERIOD OF PERFORMANCE: 10/01/2016 through 09/30/2021

SOLICITATION ISSUE DATE: 17 June, 2016

OFFER RECEIPT DATE/TIME: 18 July, 2016/16:00 C.S.T.

National Templates Version 1.13 June 22, 2015

REGION 7

FULL MAINTENANCE STATEMENT OF WORK

Adapted from the

National Custodial Specification and the

National Operations & Maintenance Specification

TABLE OF CONTENTS

(Sections A through M)

A. SOLICITATION/CONTRACT FORM

A.1 STANDARD FORMS

B. SERVICES, ORDERING AND PRICES

B.1 PRICING OF SERVICES

B.2 CONTRACTOR STAFFING DECLARATION

B.3 WAGE ADJUSTMENTS

B.4 ADDITION/REMOVAL OF BUILDINGS

B.5 ADDITION/REDUCTION OF STAFFING

B.6 CUSTODIAL PRODUCTIVITY RATE

CC. CUSTODIAL AND RELATED SERVICES: DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

CC1 DEFINITIONS

CC.1.0 GENERAL PROGRAM

CC.1.0.0 ABOVE STANDARD SERVICES

CC.1.0.1 ACCEPTANCE

CC.1.0.2 APPROVAL

CC.1.0.3 BUILDING

CC.1.0.4 RESERVED

CC.1.0.5 CONTRACTING OFFICER (CO)

CC.1.0.6 CONTRACTING OFFICER'S REPRESENTATIVE (COR) DESIGNEE

CC.1.0.7 CONTRACTOR

CC.1.0.8 CUSTODIAL

CC.1.0.9 ENVIRONMENTALLY SUSTAINABLE

CC.1.0.10 FEDERAL HOLIDAYS

CC.1.0.11 RESERVED

CC.1.0.12 GUIDING PRINCIPLES FOR SUSTAINABLE EXISTING BUILDINGS

CC.1.0.13 GREEN PURCHASING PROGRAM

CC.1.0.14 GREEN CLEANING

CC.1.0.15 KEY SUSTAINABLE PRODUCT (KSP) STANDARDS

CC.1.0.16 LEED-EB

CC.1.0.17 MODIFICATION

CC.1.0.18 ORDERING OFFICIAL

CC.1.0.19 PERFORMANCE BASED SERVICE CONTRACTING

CC.1.0.20 PRODUCT PREFERENCE

CC.1.0.21 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

CC.1.0.22 QUALITY CONTROL PROGRAM (QCP)

CC.1.0.23 SANITIZE

CC.1.0.24 CUSTODIAL SERVICE CALLS

CC.1.0.25 STANDARD SERVICES

CC.1.0.26 STEWARDSHIP

CC.1.1 ABILITYONE COMMISSION(THE COMMISSION)

CC.1.1.0 COMMISSION FOR PURCHASE FROM PEOPLE WHO ARE BLIND OR SEVERELY DISABLED

CC.1.1.1 COMMUNITY REHABILITATION PROGRAMS (CRP)

CC.1.1.2 CONTRACTING ACTIVITY (CA)

CC.1.1.3 FAIR MARKET PRICE (FMP)

CC.1.1.4 FOLLOW-ON YEAR (FOY)

CC.1.1.5 IMPASSE

CC.1.1.6 SOURCEAMERICA (FORMERLY NISH)

CC.1.1.7 PROCUREMENT LIST (PL)

CC.1.1.8 PURCHASE EXCEPTION

CC.2 OBJECTIVES AND SCOPE

CC.2.0 THE CONTRACTOR SHALL

CC.2.1 CLEANING HOURS

CC.2.2 BUILDING INFORMATION DATA SHEET ESTIMATES

CC.3 GREEN CLEANING

CC.4 SUSTAINABLE PURCHASING

CC.4.0 SUSTAINABLE PRODUCT STANDARDS

CC.4.1 KEY SUSTAINABLE PRODUCT (KSPS)

CC.4.1.2 PROOF OF COMPLIANCE

CC.4.1.3 EXEMPTIONS

CC.4.2 GREEN CLEANING PLAN CC.5

STANDARD SERVICES

CC.5.1 INTERIOR SERVICES

CC.5.1.0 PERFORMANCE STANDARDS

CC.5.1.1 FLOOR CARE

CC.5.1.2 CARPETS AND RUGS

CC.5.1.3 FLOOR MATS AND RUNNERS

CC.5.1.4 RESTROOMS, SHOWER ROOMS, LOCKER ROOMS, AND HOLDING CELLS

CC.5.1.5 DISPENSERS AND DRINKING FOUNTAINS

CC.5.1.6 SURFACES

CC.5.1.7 WALLS

CC.5.1.8 RESERVED

CC.5.1.9 RESERVED

CC.5.1.10 TRASH AND WASTEBASKETS

CC.5.1.11 RECYCLABLES

CC.5.1.12 ELEVATORS AND STAIRWAYS

CC.5.1.13 PLATE GLASS

CC.5.1.14 SPOT CLEANING OF INTERIOR SURFACES OF WINDOWS

CC.5.1.15 BLINDS AND COVERINGS (NOT INCLUDING DRAPES, CURTAINS, AND UNIQUE COVERINGS

CC.5.1.16 FINE ARTS COLLECTION - INTERIOR

CC.5.1.17 POLICING INSIDE AREAS

CC.5.1.18 RESERVED

CC.5.1.19 CONCESSIONS( SNACK BARS, AND VENDING MACHINE AREAS)

CC.5.1.20 POSTAL SPACE

CC.5.1.21 FITNESS CENTERS, HEALTH UNITS, AND LABORATORIES

CC5.2 EXTERIOR SERVICES

CC.5.2.0 PERFORMANCE STANDARDS

CC.5.2.1 PLATE GLASS

CC.5.2.2 WINDOW WASHING

CC.5.2.3 CANOPIES, SALLYPORTS, AND OVERHANGS

CC.5.2.4 HARD SURFACE AREAS

CC.5.2.5 ASH RECEPTACLES AND TRASH CONTAINERS

CC.5.2.6 SURFACES (SIGNS ANDTABLES, ETC.)

CC.5.2.7 GRAFFITI REMOVAL

CC.5.2.8 EXCREMENT REMOVAL (HUMAN, BIRD AND ANIMAL)

CC.5.2.9 POLICING OUTSIDE AREAS

CC.5.2.10 FINE ARTS COLLECTION - EXTERIOR

CC.5.2.11 CLEANAING INCINERATORSS

CC.5.3 SNOW AND ICE REMOVAL

CC.5.4 GROUNDS MAINTENANCE

CC.5.4.0 LANDSCAPE EROSION MANAGEMENT

CC.5.4.1 GROUNDS MAINTENANCE SERVICES

CC.5.4.2 COMPOSTING

CC.5.4.3 TREES AND SHRUBS

CC.5.4.4 MULCHING

CC.5.4.5 MOWING AND EDGING

CC.5.4.6 LEAF REMOVAL

CC.5.4.7 OVERSEEDING, DETHATCHING, AND PLUGGING

CC.5.4.8 FERTILIZATION

CC.5.4.9 FLOWERBEDS AND PLANTS

CC.5.4.10 PLANT REPLACEMENTS

CC.5.4.11 SOIL AND GROUND COVERS

CC.5.4.12 UNIMPROVED GROUNDS

CC.5.4.13 FENCE LINES

CC.5.4.14 WEEDS

CC.5.4.15 IRRIGATION SYSTEM WALK-THROUGH

CC.5.4.16 WATERING

CC.5.4.17 IRRIGATION SYSTEM SETTINGS

CC.5.4.18 INTEGRATED PEST MANAGEMENT PLAN

CC.6 ABOVE STANDARD SERVICES

CC.6.0 CARPET EXTRACTION (PRIVATE AREAS)

CC.6.1 WINDOW WASHING

CC.6.2 RESERVED

CC.6.3 WASHING BLINDS AND COVERINGS (NOT INCLUDING DRAPES, CURTAINS, AND UNIQUE COVERINGS)

CC.6.4 RESERVED

CC.6.5 TREE THINNING

CC.6.6 RESERVED

CC.6.7 SNOW AND ICE REMOVAL FOR AREAS REQUIRING HEAVY EQUIPMENT

CC.6.8 HIGH CLEANING FROM 6 FEET TO 10 FEET

CC.6.9 HIGH CLEANING ABOVE 10 FEET

CC.7 CUSTODIAL SERVICE CALLS

CC.8 COMMUNICATION PLAN

CC.9 PROTECTION AND DAMAGE

CC.10 SOLID WASTE/TRASH/RECYCLING MANAGEMENT

CC.10.1.0 SOLID WASTETRASH AUDITS

CC.10.1.1 EXTENT OF WORK

CC.10.1.2 SOLID WASTE/TRASH REMOVAL AND DISPOSAL

CC.10.1.3 SOLID WASTE/TRASH RECORDS AND REPORTS

CC.10.1.4 RESERVED

CC.10.2.0 RECYCLING

CC.10.2.1 EXTENT OF WORK

CC.10.2.2 RECYCALABLE MATERIALS DISPOSITION

CC.10.2.3 RECYCLABLES

CC.10.2.4 CALL RESERVED

CC.10.2.5 RECYCLING CONTAINERS

CC.10.2.6 RESTRICTION ON USE

CC.10.2.7 RECYCLING PROCEEDS

CC.10.2.8 RECYCLING RECORDS AND REPORTS

CC.11 ENVIRONMENTAL REPORTING

CC.11.0 RECYCLING AND WASTE REPORTS

CC.11.1 REPORT CALCULATIONS

CC.11.2 GREEN PURCHASE REPORTING

CC.11.3 INTEGRATED PEST MANAGEMENT REPORT

CC.11.4 SUPPORTING DOCUMENTATION

CC.11.5 REPORTING FORMATS

CC.12 INTEGRATED PEST MANAGEMENT

CC.12.0 PREVENTIVE PEST MAINTENANCE

CC.12.1 INITIAL PEST ASSESSMENT

CC.12.2 RECOMMENDATIONS FOR PEST MANAGEMENT AND CONTROL

CC.12.3 GENERAL

CC.12.4 PEST INCLUDED AND EXCLUDED

CC.12.5 INITIAL PEST ASSESSMENT

CC.12.6 PEST CONTROL PLAN

CC.12.7 PESTICIDE APPLICATION

CC.12.8 STRUCTURAL AND PROCEDURAL RECOMMENDATIONS

CC.12.9 RECORD KEEPING

CC.12.10 MANNER AND TIME TO CONDUCT SERVICE

CC.12.11 INSECT CONTROL

CC.12.12 RODENT CONTROL

CC.12.13 SAFETY AND HEALTH

CC.13 RESERVED

CC.13.0 RESERVED

CC.13.1 RESERVED

CC.13.2 RESERVED

CC.13.3 RESERVED

CC.13.4 RESERVED

CC.13.5 RESERVED

CC.14 QUALITY CONTROL PLAN (QCP)

CC.15 CLEANING SCHEDULES

CC.16 COMMUNICATION REQUIREMENTS

CC.17 FEDERAL REQUIREMENTS

CM. OPERATIONS AND MAINTENANCE SERVICES: DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

CM.1.1 CONTRACTOR RESPONSIBILITY FOR EQUIPMENT AND SYSTEMS

CM.1.2 CONTRACTOR RESPONSIBILITIES FOR MANAGEMENT AND COMMUNICATION

CM.1.3 EXCLUDED FROM THIS SCOPE ARE

CM.2. DEFINITIONS

CM.2.1 ACCEPTANCE

CM.2.2 ACTS OF GOD

CM.2.3 ADDITIONAL SERVICES

CM.2.4 ADVANCED METERS

CM.2.5 ADVANCED METERING SYSTEMS

CM.2.6 APPROVAL

CM.2.7 ARCHITECTURAL AND STRUCTURAL SYSTEMS

CM.2.8 BASIC SERVICES

CM.2.9 BUILDING AUTOMATION SYSTEMS (BAS)

CM.2.10 GSA LINK

CM.2.11 BUILDING OPERATING PLAN

CM.2.12 COMMISSIONING

CM.2.13 ONGOING COMMISSIONING

CM.2.14 COMPUTERIZED MAINTENANCE MANAGEMENT SYSTEM (CMMS)

CM.2.15 CONSUMABLE PARTS

CM.2.16 CONTRACTING OFFICER (CO)

CM.2.17 CONTRACTING OFFICER'S REPRESENTATIVE (COR) OR DESIGNEE

CM.2.18 CONTRACTOR

CM.2.19 CONTRACTOR'S OTHER THAN NORMAL WORKING /DUTY HOURS

CM.2.20 CONTROLS AND CONTROL SYSTEM

CM.2.21 DEFECTIVE SERVICE

CM.2.22 EMERGENCY

CM.2.23 EMERGENCY CALLBACK

CM.2.24 ENVIRONMENTALLY SUSTAINABLE

CM.2.25 EXISTING DEFICIENCY LIST REPORT

CM.2.26 EXTERIOR

CM.2.27 FEDERAL HOLIDAYS

CM.2.28 FEDERAL EXECUTIVE HOLIDAYS (UNANTICIPATED)

CM.2.29 FIRE PROTECTION AND LIFE SAFETY SYSTEMS

CM.2.30 GUIDING PRINCIPLES FOR SUSTAINABLE EXISTING BUILDINGS

CM.2.31 GSA GREEN PURCHASING PROGRAM (GPP)

CM.2.32 INDEFINITE QUANTITY

CM.2.33 MAINTENANCE REPAIR

CM.2.34 MISCELLANEOUS WORK

CM.2.35 MODIFICATION OF CONTRACT

CM.2.36 NEGLIGENCE

CM.2.37 NON-REIMBURSABLE REPAIR

CM.2.38 NORMAL WORKING HOURS

CM.2.39 OCCUPANT EMERGENCY PLAN (OEP)

CM.2.40 OPEN SYSTEMS

CM.2.41 OPERATIONS

CM.2.42 PERFORMANCE BASED SERVICE CONTRACTING

CM.2.43 PERFORMANCE WORK STATEMENT (PWS)

CM.2.44 PREDICTIVE MAINTENANCE

CM.2.45 PREVENTIVE MAINTENANCE (SCHEDULED AND UNSCHEDULED)

CM.2.46 PRODUCT PREFERENCE

CM.2.47 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

CM.2.48 QUALITY CONTROL PLAN

CM.2.49 REPAIR

CM.2.50 REIMBURSABLE REPAIR

CM.2.51 SEQUENCE OF OPERATIONS

CM.2.52 SERVICE REQUEST

CM.2.53 STANDARD SERVICES

CM.2.54 STEWARDSHIP'

CM.2.55 SUPERVISOR, ON-SITE

CM.2.56 TOUR

CM.2.57 VERTICAL TRANSPORTATION SYSTEMS

CM.2.58 WATCH

CM.3 REFERENCES (CONTAINED IN A SEPARATE REFERENCE DOCUMENT)

CM.4 EXISTING DEFICIENCY/CONTRACT CLOSEOUT

CM.4.1 EXISTING DEFICIENCY INSPECTION AND CLOSEOUT INSPECTION

CM.4.2 EXISTING DEFICIENCY LIST AND CONTRACT CLOSEOUT LIST:

CM.5. STARTUP PHASE/TRANSITION PHASE

CM.5.1 TRANSITION PHASE STARTUP

CM.5.2 RESERVED

CM.5.3 ADJUSTMENTS AND CORRECTIONS

CM.6. PHASE-OUT TRANSITION PERIOD

CM.7. DEFICIENCY/CONTRACT CLOSE OUT LIST COMPLETION AND WITHHOLDING OF FINAL PAYMENT

CM.8. GENERAL AND ADMINISTRATIVE REQUIREMENTS

CM.8.1 MINIMUM STAFFING AND ABILITY TO CONTACT AND COMMUNICATE WITH THE CO OR DESIGNEE

CM.8.2 COMMUNICATION EQUIPMENT

CM.8.3 ONSITE RECORDS

CM.8.4 SERVICE REQUEST AND ADMINISTRATIVE SUPPORT

CM.8.5 USE OF CMMS

CM.8.6 QUALITY CONTROL PROGRAM

CM.8.7 GOVERNMENT QUALITY ASSURANCE SURVEILLANCE PROGRAM

CM.8.7.1 CONTRACT PERFORMANCE

CM.8.7.2 METHODS

CM.8.7.3 RECORDS AND FILES

CM.8.7.4 COOPERATION – INSPECTIONS

CM.8.7.5 CONTRACTOR PERFORMANCE SYSTEMS (CPARS)

CM.9. BUILDING OPERATING PLAN

CM.9.1 PURPOSE OF BUILDING OPERATING PLAN (FOR ADDITIONAL INFO REFER TO

REFERENCES)

CM.9.2 COMPONENTS OF THE BUILDING OPERATING PLAN (BOP) (REFER TO REFERENCES DOC)

CM.10. EQUIPMENT INVENTORY

CM.11. WEEKLY PROGRESS MEETINGS

CM.12. PERFORMANCE REVIEW MEETINGS

CM.13. EQUIPMENT CONDITION ASSESSMENT

CM.14. OCCUPANT FEEDBACK PROGRAM

CM.15. REFERENCE LIBRARY

CM.16. REVIEW OF DESIGN DOCUMENTS

CM.17. BUILDING MANAGEMENT SUPPORT SERVICES

CM.18. INSPECTION ASSISTANCE FOR SPACE BUILD OUTS

CM.19. RESERVED CM.20. LABELING OF ELECTRICAL CIRCUITS

CM.21. OPERATIONAL REQUIREMENTS

CM.21.1 GENERAL

CM.21.2 RESERVED

CM.21.3 CONTINUITY OF OPERATIONS (COOP)

CM.21.4 EMERGENCY OPERATIONS PLAN

CM.21.5 TENANT ENVIRONMENT

CM.21.6 RESERVED

CM.22. SYSTEM PERFORMANCE STANDARDS OR PROCEDURES

CM.22.1 CONTROL SYSTEMS

CM.22.2 SMART BUILDINGS

CM.23. SERVICE REQUESTS

CM.23.1 GENERAL

CM.23.2 EMERGENCY SERVICE REQUEST

CM.23.3 EMERGENCY CALL BACK (AFTER HOURS)

CM.23.4 URGENT SERVICE REQUEST RESPONSE

CM.23.5 ROUTINE SERVICE REQUEST RESPONSE

CM.24. TOURS RESERVED

CM.24.1 GENERAL RESERVED

CM.24.2 OPERATING LOGS AND TOUR CHECK SHEETS (BOILERS AND WAT ER COOLED CHILLERS)

CM.24.3 TOUR FREQUENCIERESERVED

CM.24.4 CONDENSATE DRIP PANS

CM.24.5 RESERVED

CM.25. DEMAND RESPONSE PROGRAMS

CM.26. RESERVED

CM.27. BAS ALARM RESPONSE

CM.28 ADVANCED METERING PROGRAM

CM.28.1 RESERVED

CM.29. PROTECTION AND DAMAGE

CM.30. NEGLIGENCE

CM.31. KEY CONTROL

CM.32. DISRUPTIVE OR HAZARDOUS TOOLS

CM.33. SCHEDULED DISRUPTION TO UTILITIES, LIGHTING, FIRE PROTECTION & LIFE SAFETY SYSTEMS, OR SPACE CONDITIONING

CM.34. PLUMBING AND RESTROOMS

CM.35. MAINTENANCE PROGRAM

CM.35.1 GENERAL

CM.35.2 MAINTENANCE STANDARD

CM.35.3 APPLICATION OF DIAGNOSTIC SOFTWARE

CM.35.4 BAS CONTROL SYSTEMS

CM.35.4.1 BAS OPERATING STANDARDS

CM.35.4.2 REPORTING

CM.35.5 RESERVED

CM.35.6 RESERVED

CM.36. WATER TREATMENT

CM.36.1 GENERAL

CM.36.2 TOLERANCES

CM.36.3 INITIAL REPORT AND DEVELOPMENT OF PROGRAM

CM.36.4 COOLING TOWER WATER MANAGEMENT PLAN

CM.36.5 CORROSION MONITORING

CM.36.6 MONTHLY TESTING

CM.37. OIL ANALYSIS AND OIL HANGES

CM.37.1 PERIODIC OIL ANALYSIS

CM.37.2 OIL AND REFRIGERANT ADDITIVES

CM.38. LAMPS AND BALLASTS

CM.39. ARCHITECTURAL AND STRUCTURAL SYSTEMS MAINTENANCE

CM.39.1 GENERAL

CM.39.2 MAINTENANCE AND REPAIR

CM.39.3 REPAIR AND REPLACEMENT WORK

CM.39.4 PAINTING

CM. 39.5 INTERIOR SIGNAGE AND DIRECTORIES

CM. 39.6 FINISHES MAINTENANCE

CM. 39.7 HISTORIC BUILDING PRESERVATION

CM.39.8 VERTICAL TRANSPORTATION AND ASSOCIATED EQUIPMENT

CM.39.9 RESERVED

CM.40. REPAIRS

CM.40.1 GENERAL

CM.40.2 NON-REIMBURSABLE REPAIRS

CM.40.3 REIMBURSABLE REPAIRS

CM.40.3.1 UNSOLICITED PROPOSALS

CM.40.4 MISCELLANEOUS WORK

CM.40.5 REPAIR SHARED LIABILITY EXAMPLE

CM.40.6 APPROVAL OF WORK

CM.40.7 INVOICING

CM.40.8 ORDERING REPAIRS FROM OUTSIDE SOURCE

CM.40.9 FORCE MAJEURE (UNCONTROLLABLE EVENTS)

CM.40.10 WARRANTIES

CM.40.11 QUALITY OF MATERIALS AND REPLACEMENT PARTS

CM.41 SAFETY AND ENVIRONMENTAL MANAGEMENT

CM.41.1 GENERAL

CM.41.2 SCHEDULING AND RECORDKEEPING

CM.41.3 REFRIGERANTS

CM.41.3.1 CONTROL AND CERTIFICATION

CM.41.3.2 CERTIFIED HANDLERS

CM.41.4 LOCAL AIR QUALITY MANAGEMENT OPERATING PERMITS

CM.41.5 FUEL STORAGE TANKS

CM.41.6 RESERVED

CM.41.7 POLYCHLORINATED BIPHENYL (PCB) CONTROL

CM.41.8 FACILITY HAZARDS

CM.41.9 WORKPLACE SAFETY

CM.41.10 ELECTRICAL SAFETY

CM.41.11 FALL PROTECTION

CM.41.12 POWERED PLATFORMS (MOST SITES DO NOT HAVE THESE)

CM.41.13 LOCKOUT/TAGOUT

CM.41.14 CONFINED SPACES

CM.41.15 ASBESTOS MANAGEMENT

CM.41.16 HAZARDOUS MATERIALS

CM.41.16.1 SDS

CM.41.16.2 DISPOSITION OF HAZARDOUS WASTE

CM.41.16.3 ENVIRONMENTAL REPORTING

CM.41.16.4 RECYCLED CONTENT PRODUCT PURCHASE ANNUAL REPORTING

CM.41.16.5 NON-BIO-BASED PRODUCTS

CM.41.16.6 BIO-BASED PRODUCTS

CM.41.17 BOILER/PRESSURE VESSEL OPERATION AND INSPECTION STANDARDS

CM.41.17.1 BOILER OPERATION AND INSPECTIONS

CM.41.17.2 INSPECTIONS AND TESTS

CM.41.17.3 BACKFLOW PREVENTION DEVICES

CM.41.17.4 POTABLE WATER SYSTEMS

CM.41.18 LABELING AND SIGNAGE

CM.41.19 RESERVED

CM.42. FIRE PROTECTION AND LIFE SAFETY EQUIPMENT AND SYSTEMS

CM.42.1 GENERAL

CM.42.2 FIRE ALARM SYSTEM SERVICES

CM.42.3 WATER-BASED FIRE SUPPRESSION SYSTEMS

CM.42.4 FIRE-RATED DOOR ASSEMBLIES

CM.42.5 FIRE DAMPER AND COMBINATION FIRE/SMOKE DAMPERS

CM.42.6 SMOKE DOORS ASSEMBLIES

CM.42.7 SMOKE DAMPERS

CM.42.8 PORTABLE FIRE EXTINGUISHERS

CM.42.9 NON-WATER-BASED FIRE EXTINGUISHING SYSTEMS

CM.42.10 SMOKE CONTROL SYSTEMS

CM.42.11 EMERGENCY AND STANDBY POWER SYSTEMS

CM.42.12 EMERGENCY LIGHTING SYSTEMS AND EXIT SIGNAGE

CM.42.13 FIRE ALARM SYSTEM CENTRAL STATION MONITORING

CM.43. RESERVED

CM.44 SUBMITTALS CHART (CONTRACTOR DELIVERABLES)

CM.45 FEDERAL REQUIREMENTS

D. PACKAGING AND MARKING

E. INSPECTION AND ACCEPTANCE

F. DELIVERIES OR PERFORMANCE

F.1 FAR 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

F.2 PLACE OF PERFORMANCE

F.3 TERM OF CONTRACT

F.4 CONTRACT DELIVERABLES REFERENCE

G. CONTRACT ADMINISTRATION DATA

G.1 POINTS OF CONTACT FOR CONTRACT ADMINISTRATION

G.2 ADMINISTRATIVE FUNCTIONS AND LIMITATIONS

G.3. PAYMENT

G.4. SUBMISSION OF INVOICES FOR RECURRING MONTHLY SERVICES )

G.5. KEY CONTRACTOR PERSONNEL FOR OPERATIONS AND MAINTENANCE

G.6. SUSPENSION OF WORK

G.7. REDUCTIONS IN SPACE)

G.7.1 TEMPORARY REDUCTION OF SPACE

G.7.2 LONG TERM REDUCTION OF SPACE

G.7.3 RESTORATION OF SPACE

G.8. EVALUATING CONTRACTOR PERFORMANCE

G.9. CRITERIA FOR DEDUCTIONSL

G.9.1 GENERAL

G.9.2 WITHHOLDING MONIES FOR NON-SUBMISSION OF REPORTS

G.9.3 WITHHOLDING MONIES FOR FAILURE TO MAINTAIN AND/OR PROVIDE PARTS

G.9.4 MECHANICAL DEDUCTION TABLE

G.9.5 RESERVED

HC. CUSTODIAL AND RELATED SERVICES - -SPECIAL CONTRACT REQUIREMENTS

HC.1 CONTRACTOR RESPONSIBILITIES

HC.1.0 SUPERVISORS

HC.1.1 COMMUNICATION

HC.1.2 TRAINING

HC.1.3 UNIFORMS

HC.1.4 EXPOSURE CONTROL PROGRAM

HC.1.5 KEY CONTROL

HC.1.6 QUALIFICATIONS OF PERSONNEL

HC.1.7 MISCELLANEOUS REQUIREMENTS

HC.2 STRIKE CONTINGENCY PLAN (SCP)

HC.3 OCCUPANCY EMERGENCY PLAN (OEP)

HC.4 CONTRACTOR PANDEMIC PLAN

HC.5 CONSERVATION

HC.6 AFFIRMATIVE PROCUREMENT PROGRAM (APP)

HC.7 ASBESTOS AWARENESS TRAINING

HC.8 LEED (REGION, DELETE IF NOT APPLICABLE)

HC.9 PROVIDED BY THE GOVERNMENT (NOT IDENTIFIED ELSEWHERE IN THE SPECIFICATION)

HC.9.1 USE OF GOVERNMENT INFORMATION TECHNOLOGY

HC.9.2 SAFEGUARDING SENSITIVE DATA AND INFORMATION TECHNOLOGY RESOURCES

HC.10 SECURITY REQUIREMENTS AND PERSONAL IDENTITY VERIFICATION PROCEDURES (NON-CLASSIFIED CONTRACT)

HC.10.1 GSAR 552.237-70 QUALIFICATIONS OF OFFERORS (MAY 1989)

HC.10.2 GSAR 552.237-71 QUALIFICATIONS OF EMPLOYEES (MAY 1989)

HC.10.3 SUITABILITY DETERMINATIONS

HC.10.4 COMPLIANCE WITH SECURITY REQUIREMENTS

HC.10.5 IDENTIFICATION CREDENTIAL

HC.10.6 STANDARDS OF CONDUCT

HC.10.7 REMOVAL FROM CONTRACT WORK

HC.10.8 SENSITIVE BUT UNCLASSIFIED (SBU) BUILDING INFORMATION

HC.11 IDENTIFICATION CREDENTIAL

HC.12 ESCORT REQUIREMENTS

HC.13 STANDARDS OF CONDUCT (IN ADDITION TO H.C.10.6)

HC.14 REMOVAL FROM CONTRACT WORK (IN ADDITION TO H.C.10.7.)

HC.15 SENSITIVE BUT UNCLASSIFIED (SBU) BUILDING INFORMATION (IN ADDITION TO H.C.10.8).

HC.16 RECORDING PRESENCE

HC.17 GOVERNMENT FORMS

HC.18 OTHER CONTRACTORS

HC.19 ORDINANCES, TAXES, PERMITS AND LICENSES

HC.20 DISCREPANCY IN THE SPECIFICATIONS

HC.21 ABOVE STANDARD SERVICES INDEFINITE QUANTITY PROVISIONS

HC.21.1 GENERAL

HC.21.2 PRICE PROPOSAL FOR ABOVE STANDARD SERVICES WORK

HC.21.3 PRICING

HC.21.4 PARTS AND MATERIALS

HC.21.5 LABOR

HC.21.6 SUBCONTRACTS

HC.21.7 COST DOCUOMENTATION

HC.21.8 COMPETITIVE BIDS

HC.21.9 METHOD OF ORDERING AND INVOICING

HC.21.9.1 Government Purchase Card HC.21.9.1.1 Government Purchase Card Tenant Agencies HC.21.9.2 Task Order

HM. SPECIAL CONTRACT REQUIREMENTS

HM.1. SECURITY

HM.1.1 SECURITY REQUIREMENTS AND PERSONAL IDENTITY VERIFICATION PROCEDURES

HM.1.2 GSAR 552-70 QUALIFICATIONS OF OFFERORS (MAY 1989)

HM.1.3 GSAR 552.237-71 QUALIFICATIONS OF EMPLOYEES (MAY 1989)

HM.1.4 SUITABILITY DETERMINATIONS

HM.1.5 COMPLIANCE WITH SECURITY REQUIREMENTS

HM.1.6 SAFEGUARDING SENSITIVE DATA AND INFORMATION TECHNOLOGY RESOURCES

HM.2. IDENTIFICATION CREDENTIAL

HM.3. ESCORT REQUIREMENTS

HM.4. STANDARDS OF CONDUCT

HM.5. REMOVAL FROM CONTRACT WORK

HM.6. SENSITIVE BUT UNCLASSIFIED (SBU) BUILDING INFORMATION

HM.7. RECORDING PRESENCE

HM.8. GOVERNMENT FORMS

HM.9. OTHER CONTRACTORS

HM.10. ORDINANCES, TAXES, PERMITS AND LICENSES

HM.11. DISCREPANCY IN THE SPECIFICATIONS

HM.12. AFFIRMATIVE PROCUREMENT PROGRAM (APP)

HM.12.1 STANDARDS

HM.12.2 REPORTING

HM.12.3 RECYCLE CONTENT CERTIFICATION

HM.13. ASBESTOS AWARENESS TRAINING

HM.14. UNIFORMS

HM.15. PERSONNEL QUALIFICATIONS

HM.15.1 PERSONNEL TRAINING

HM.15.1.1 RE-TUNING TRAINING

HM.15.1.2 SMART AND SUSTAINABLE BUILDINGS (SSB) TRAINING

HM.15.2 QUALIFICATIONS OF ONSITE PROJECT MANAGER AND ONSITE SUPERVISORY PERSONNEL

HM.15.2.1 QUALIFICATIONS OF ONSITE PROJECT MANGER

HM.15.2.2 QUALIFICATIONS OF ONSITE MECHANICAL SUPERVISORS

HM.15.3 QUALIFICATIONS OF TECHNICIANS

HM.15.3.1 QUALIFICATIONS OF FIRE ALARM SYSTEM TECHNICIANS

HM.15.3.2 QUALIFICATIONS OF WATER-BASED FIRE SUPPRESSION SYSTEM TECHNICIANS

HM.15.3.3 QUALIFICATIONS OF DRY CHEMICAL AND WET CHEMICAL EXTINGUISHING SYSTEM TECHNICIANS

HM.15.3.4 QUALIFICATIONS OF CLEAN AGENT FIRE EXTINGUISHER SYSTEM TECHNICIANS

HM.15.3.5 QUALIFICATIONS OF HALOGENATED EXTINGUISHING SYSTEM TECHNICIANS

HM.15.3.6 QUALIFICATIONS OF CARBON DIOXIDE EXTINGUISHING SYSTEM TECHNICIANS

HM.15.3.7 QUALIFICATIONS OF VENTILATION SYSTEM FIRE EXTINGUISHING SYSTEM TECHNICIANS

HM.15.3.8 QUALIFICATIONS OF SMOKE CONTROL TECHNICIANS

HM.15.3.9 QUALIFICATION OF FIRE DAMPER, SMOKE DAMPER, AND COMBINATION FIRE/SMOKE DAMPER TECHNICIANS

HM.15.3.10 QUALIFICATIONS OF FIRE-RATED AND SMOKE DOOR ASSEMBLIES TECHNICIANS

HM.15.3.11 QUALIFICATIONS OF PORTABLE FIRE EXTINGUISHER TECHNICIANS

HM.15.3.12 QUALIFICATION OF EMERGENCY AND STANDBY POWER SYSTEM TECHNICIANS

HM.15.3.13 QUALIFICATIONS OF EMERGENCY LIGHTING EQUIPMENT AND EXIT SIGNAGE TECHNICIANS

HM.15.3.14 QUALIFICATIONS OF HVAC TECHNICIANS

HM.15.3.15 QUALIFICATIONS OF BAS TECHNICIANS

HM.15.3.16 QUALIFICATIONS OF ELECTRICAL TECHNICIANS

HM.15.4 SUBMISSION OF RESUMES FOR NEW EMPLOYEES

HM.15.5 STATE LICENSING

HM.15.6 COMPLIANCE WITH FEDERAL, STATE AND LOCAL CODES

HM.16. GOVERNMENT-FURNISHED MATERIALS

HM.16.1 REQUIREMENTS FOR NETWORK CONNECTION

HM.17. CONTRACTOR FURNISHED MATERIALS

HM.18. ADDITIONAL SERVICES INDEFINITE QUANTITY PROVISIONS

HM.18.1 GENERAL

HM.18.2 PRICE PROPOSAL FOR ADDITIONAL SERVICES WORK

HM.18.3 PRICING

HM.18.4 PARTS AND MATERIALS

HM.18.5 LABOR

HM.18.6 SUBCONTRACTS

HM.18.7 COST DOCUMENTATION

HM.18.8 COMPETITIVE BIDS

HM.18.9 METHOD OF ORDERING AND INVOICING

HM.18.9.1 GOVERNMENT PURCHASE CARD

HM.18.9.1.1 GOVERNMENT PURCHASE CARD TENANT AENCIES

HM.18.9.2 TASK ORDERS

HM.19. RESERVED

HM.20. STRIKE CONTINGENCY PLAN (SCP) HM.21.

OCCUPANCY EMERGENCY PLAN (OEP) HM.22.

CONTRACTOR PANDEMIC PLAN

I. CONTRACT CLAUSES

ENVIRONMENTAL CLAUSES

INFORMATION TECHNOLOGY CLAUSES

J. LIST OF ATTACHMENTS (LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS)

JC. CUSTODIAL EXHIBITS

EXHIBIT C1 BUILDING INFORMATION SHEET

EXHIBIT C2 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) EXHIBIT C3

SURVEILLANCE FORMS

EXHIBIT C4 BUILDING EXTERIOR AND HARDSCAPE PLAN EXHIBIT C5 EROSION

AND SEDIMENT CONTROL

EXHIBIT C6 RECYCLING/SOLID WASTE/TRASH REPORT EXHIBIT C7 PBS

WASTE AUDITS

JM. OPERATIONS AND MAINTENANCE EXHIBITS

EXHIBIT M1 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) EXHIBIT M2.

GREEN PURCHASING REPORT

EXHIBIT M3 . RESERVED

EXHIBIT M4. ENVIRONMENTALLY SUSTAINABLE PRODUCTS AND GSA ATTRIBUTE PREFERENCES EXHIBIT M5.

BUILDING INFORMATION SHEET

EXHIBIT M6. RESERVED

EXHIBIT M7 BUILDING OPERATING PLAN TEMPLATE EXHIBIT M8

SMART BUILDINGS

EXHIBIT M9 WATER TREATMENT

EXHIBIT M14 QUALIFICATIONS OF ELECTRICAL TESTING TECHNICIANS (ETT) EXHIBIT M15

MISCELLANEOUS BEST PRACTICES – SHAVE ENERGY

EXHIBIT M16 RESERVED

EXHIBIT M17 RESERVED

EXHIBIT M18 RESERVED

K. REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF BIDDERS/OFFERORS

L. INSTRUCTIONS, CONDITIONS, AND NOTICES TO BIDDERS/OFFERORS

M. EVALUATION FACTORS FOR AWARD

Table Of Contents

Section Description Page Number

Section A Standard Form 1 Section B Supplies or Services and Prices or Costs 6 Section C Description-Specs-Work Statement 10 Section D Packaging and Marking 88 Section E Inspection and Acceptance 89 Section F Deliveries or Performance 91 Section G Contract Administration Data 100 Section H Special Contract Requirements 107 Section I Contract Clauses 142 Section J - Appendix

List of Attachments 153

Section K Representations, certifications, and other statements of offerors or respondents

Section L Instructions, conditions, and notices to offerors or respondents

Section M Evaluation factors for award 196

SOLICITATION, OFFER AND AWARD 1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 7900)

RATING PAGE OF PAGES

2. CONTRACT NUMBER 3. SOLICITATION NUMBER 4. TYPE OF SOLICITATION 5. DATE ISSUED 6. REQUISITION/PURCHASE NUMBER

CODE7. ISSUED BY 8. ADDRESS OFFER TO (If other than item 7)

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

9. Sealed offers in original and copies for furnishings the supplies or services in the Schedule will be received at the place specified in item 8, or if hand carried, in the depository located in until local time

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR

INFORMATION

CALL:

A. NAME B. TELEPHONE (NO COLLECT CALLS)

AREA CODE NUMBER EXT.

C. E-MAIL ADDRESS

11. TABLE OF CONTENTS

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. PAGE(S)DESCRIPTION

A B C D E F G H

I

J

K

L

M EVALUATION FACTORS FOR AWARD

INSTRS., CONDS., AND NOTICES TO OFFERORS

REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS

PART IV - REPRESENTATIONS AND INSTRUCTIONS

LIST OF ATTACHMENTS

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

CONTRACT CLAUSESSOLICITATION/CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/COSTS

DESCRIPTION/SPECS./WORK STATEMENT

PACKAGING AND MARKING

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

CONTRACT ADMINISTRATION DATA

SPECIAL CONTRACT REQUIREMENTS

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

OFFER (Must be fully completed by offeror)

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS(%)

DATEAMENDMENT NO.AMENDMENT NO. DATE

15A. NAME AND

ADDRESS

OF OFFER-

OR

CODE FACILITY 16. NAME AND THE TITLE OF PERSON AUTHORIZED TO SIGN OFFER

(Type or print)

15B. TELEPHONE NUMBER

AREA CODE NUMBER EXT.

15C. CHECK IF REMITTANCE ADDRESS IS

DIFFERENT FROM ABOVE - ENTER SUCH

ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL OPEN COMPETITION:

10 U.S.C. 2304 (c) 41 U.S.C. 253 (c)

24. ADMINISTERED BY (If other than Item 7)

26. NAME OF CONTRACTING OFFICER (Type or print)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

25. PAYMENT WILL BE MADE BY

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

CODE

ITEM

STANDARD FORM 33 (REV,. 9-97)

Prescribed by GSA - Far (48 CFR) 53.214 (c)

SEALED BID (IFB)

NEGOTIATED (RFP)

(Hour) (Date)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

Section A Page 1

1 1

EQ7PM-16-5022

7PQB

GSA PBS 7PQB

ACQUISITION MANAGEMENT DIV - SERVICES BRANCH

819 TAYLOR ST 12B01

FORT WORTH TX 76102

GS-07-P-16-UT-D-7000

15:00

Albert Thibodeaux albert.thibodeaux@gsa.gov

07/18/2016

5042496435

05/25/2016

Please see attached

7PQB

GSA PBS 7PQB

ACQUISITION MANAGEMENT DIV - SERVICES BRANCH

819 TAYLOR ST 12B01

GSA PBS 7PQB

ACQUISITION MANAGEMENT DIV - SERVICES BRANCH

819 TAYLOR ST 12B01

Derek Gadberry

Section A Page 1

SF33 List of Accounting Strings Accounting String

7PM-16-5022.2016.192X.07.P07250A1.PG61.PGA42.K08..AR0063RK

7PM-16-5022.2016.192X.07.P07250A1.PG61.PGA11.K08..AR0031ZZ

7PM-16-5022.2016.192X.07.P07250A1.PG61.PGA11.K08..AR0079ZZ

7PM-16-5022.2016.192X.07.P07250A1.PG61.PGA42.K08..AR0030RK

7PM-16-5022.2016.192X.07.P07250A1.PG61.PGA42.K08..AR0085RK

7PM-16-5022.2016.192X.07.P07250A1.PG61.PGA42.K08..AR0079ZZ

7PM-16-5022.2016.192X.07.P07250A1.PG61.PGA42.K08..AR0031ZZ

7PM-16-5022.2016.192X.07.P07250A1.PG61.PGA12.K08..AR0031ZZ

7PM-16-5022.2016.192X.07.P07250A1.PG61.PGA12.K08..AR0079ZZ

Section A Page 2Section A Page 2

B.1 PRICING OF SERVICES. FIGURE B-3, PRICING OF SERVICES, MUST BE COMPLETED BY

THE CONTRACTOR AND SUBMITTED TO THE CONTRACTING OFFICER (CO) AS PART OF THE

PRICE PROPOSAL. THE CONTRACTING OFFICER WILL FILL-IN SECTION B.1.1 THROUGH B.1.3

AT TIME OF AWARD FOR BASE AND OPTION PERIODS.

B.1.1. Standard Services:

Base Period

Option I:

Monthly Custodial

Maintenance Monthly Grounds

Maintenance Monthly Operations and Maintenance

Total Monthly Full Maintenance

Total Yearly Full Maintenance

Option II:

Maintenance

Monthly Grounds Maintenance

Monthly Operations and Maintenance

Total Monthly Full Maintenance

Total Yearly

Option III:

Maintenance

Monthly Grounds Maintenance

Monthly Operations and Maintenance

Total Monthly Full Maintenance

Total Yearly

Option IV:

Maintenance

Monthly Grounds Maintenance

Monthly Operations and Maintenance

Total Monthly Full Maintenance

Total Yearly

Grand Total Standard Services, including all options, if exercised:

Maintenance

Monthly Grounds Maintenance

Monthly Operations and Maintenance

Total Monthly Full Maintenance

Total Yearly

B.1.2. Above Standard Services

Base Period:

B. SERVICES, ORDERING AND PRICES

Monthly Custodial Maintenance

Monthly Grounds Maintenance

Monthly Operations and Maintenance

Total Monthly Full Maintenance

Total Yearly Full Maintenance

Tasks Rate Per Each Carpet Extraction (Private Areas) $ Per Square Foot Washing Exterior Surfaces of Windows $ Per Window Washing Blinds and Coverings $ Per Blind

Section A Page 3

Tree Thinning $ Per Tree Snow and Ice Removal for Areas Requiring Heavy Equipment $ Per Square Foot High Cleaning From 6 Feet to 10 Feet $ Per Square Foot High Cleaning Above 10 Feet $ Per Square Foot

Option I:

Tasks Rate Per Each

Carpet Extraction (Private Areas) $ Per Square Foot Washing Exterior Surfaces of Windows $ Per Window Washing Blinds and Coverings $ Per Blind Tree Thinning $ Per Tree Snow and Ice Removal for Areas Requiring Heavy Equipment $ Per Square Foot

Option II:

Carpet Extraction (Private Areas) $ Per Square Foot Washing Exterior Surfaces of Windows $ Per Window Washing Blinds and Coverings $ Per Blind Tree Thinning $ Per Tree Snow and Ice Removal for Areas Requiring Heavy Equipment $ Per Square Foot

Option III:

Carpet Extraction (Private Areas) $ Per Square Foot Exterior Window Washing $ Per Window Washing Exterior Surfaces of Windows $ Per Blind Tree Thinning $ Per Tree Snow and Ice Removal for Areas Requiring Heavy Equipment $ Per Square Foot

Option IV:

Carpet Extraction (Private Areas) $ Per Square Foot Washing Exterior Surfaces of Windows $ Per Window Washing Blinds and Coverings $ Per Blind Tree Thinning $ Per Tree Snow and Ice Removal for Areas Requiring Heavy Equipment $ Per Square Foot

B.1.3. Markup Coefficient Markup coefficient includes all material handling fees, including General and Administrative (G&A) fees, and profit. No additional markup coefficient is allowable under this contract. The markup coefficient rate is fixed and applies to supplies, materials, and equipment only on reimbursable repairs above the $2,500 threshold has been met or when additional services are ordered. The markup coefficient does not apply to labor.

Section A Page 4

The Contracting Officer will fill in the Contractor’s markup coefficient at the time of award for the base and option periods. The Contractor’s Markup Coefficient is:

Period Markup Coefficient (not to exceed 10%)

Initial Period %

Option I %

Option II %

Option III %

Option IV %

B.2. CONTRACTOR STAFFING DECLARATION

Figure B-1, Contractor Staffing Declaration, must be completed by the contractor and submitted to the Contracting Officer (CO) 21 calendar days prior to the contract start date. This form must also be submitted to the CO when any modifications to the contract by GSA results in changes in staffing. A blank Figure B-1 is included in Section J.

B.3. WAGE ADJUSTMENTS

Wage adjustments will be considered at the beginning of each renewal option period, if exercised, in accordance with FAR 52.222-43 Fair Labor Standards Act and Service Contract Act – Price Adjustment (Multi-year and Option Year).

Figure B-2, SCA DOL/CBA Combination Wage Adjustment Spreadsheet, is a sample worksheet to illustrate how wage adjustments will be calculated as a result of changes in wages that result from Department of Labor Wage Determinations or Collective Bargaining Agreements. A sample Figure B-2 is included in Section J. This is a living document and may receive minor revisions. No revision will change the method of determining the allowable wage adjustment. The latest version will be used for each wage adjustment through the life of the contract.

B.4. ADDITION/REMOVAL OF BUILDINGS

GSA may add or remove buildings from this contract at any time. For a building to be added to the contract, GSA will provide the building information to the Contractor and request a price proposal from the Contractor for the requested services in line with the current pricing. At this time, there is no anticipation to add or delete any additional facilities to this contract. However, if there are any facilities added, they will not exceed 25% of the total contract dollar value, including options.

B.5. ADDITION/REDUCTION OF STAFFING

Contractor Requests for Staffing Reduction: Staffing levels proposed and accepted at the time of award shall not be reduced through the life of the contract (unless adjusted by contract modification due to change in scope, such as discussed in B.4). At the end of each contract year, and at the request of the contractor, GSA will consider a request from the contractor for a reduction in staffing, and will be based on contractor performance.

Section A Page 5

PAGE

GENERAL SERVICES ADMINISTRATION

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

0004 Little Rock Bankruptcy (Full

Maintenance)

Little Rock Courthouse, 600 W

AR0079ZZ, (Full Maintenance

Maintenance Services)

Little Rock Annex (Operations &

Little Rock FOB, 700 W Capital, Little Rock FOB, 700 W Capital, (Operations & Maintenance)

E College St, Batesville, AR

AR0031ZZ, Mechanical (Full

MO

(Operations & Maintenance)

Maintenance)

Maintenance)

Maintenance)

AR0085RK, (Operations &

MO

MO

Little Rock Courthouse, Batesville USPS/Courthouse, 409

2nd St, Little Rock, AR

Little Rock Courthouse, Little Rock FOB (Operations &

Maintenance)

Little Rock FOB (Operations &

Maintenance Services)

MO

Little Rock Bankruptcy, 300 W

MO

Capital, Little Rock, AR

Batesville USPS/Courthouse (Full

121001

Little Rock Annex, 500 W

Rock FOB.

Rock FOB.

MO

AR0030RK, (Operations &

Maintenance Services)

MO

Capital, Little Rock, AR

Services)

Little Rock, AR AR0063RK Little

Little Rock, AR AR0063RK Little

Section B Page 6

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

Maintenance Services)

Little Rock Bankruptcy, 300 W

Capital, Little Rock, AR

122002

Maintenance Services)

Capital, Little Rock, AR

AR0030RK, (Operations &

AR0030RK, (Operations &

MOBatesville USPS/Courthouse (Full

Little Rock Annex, 500 W

Rock FOB.

Services)

Little Rock Annex, 500 W

Capital, Little Rock, AR

Capital, Little Rock, AR

Maintenance Services)

Little Rock Bankruptcy (Full

Maintenance)

Little Rock, AR AR0063RK Little

MO

AR0079ZZ, (Full Maintenance

Maintenance)

Little Rock Courthouse, 600 W

Little Rock Courthouse, 600 W

Little Rock FOB, 700 W Capital, MO

Little Rock Annex (Operations &

MO

E College St, Batesville, AR

AR0031ZZ, Mechanical (Full

Little Rock Annex (Operations &

(Operations & Maintenance)

Maintenance)

2nd St, Little Rock, AR

Maintenance)

Batesville USPS/Courthouse, 409

AR0085RK, (Operations &

Little Rock Courthouse, Little Rock FOB (Operations &

Maintenance)

Maintenance)

MO

MO

Section B Page 7

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

Little Rock, AR AR0063RK Little

AR0079ZZ, (Full Maintenance

MO

Maintenance Services)

Maintenance)

Little Rock Courthouse, 600 W

E College St, Batesville, AR

Maintenance Services)

MO

Little Rock FOB, 700 W Capital, AR0031ZZ, Mechanical (Full

Little Rock Annex (Operations &

(Operations & Maintenance)

AR0031ZZ, Mechanical (Full

Maintenance)

Maintenance)

Maintenance)

MO

Little Rock FOB (Operations &

MO

Batesville USPS/Courthouse, 409

2nd St, Little Rock, AR

Little Rock Courthouse, 2nd St, Little Rock, AR

AR0085RK, (Operations &

Maintenance Services)

AR0085RK, (Operations &

Maintenance)

Little Rock Bankruptcy, 300 W

Little Rock Bankruptcy, 300 W

Capital, Little Rock, AR

AR0030RK, (Operations &

Services)

Maintenance Services)

Maintenance Services)

2005 Batesville USPS/Courthouse (Full MO

Rock FOB.

MO

Little Rock Annex, 500 W

Capital, Little Rock, AR

Little Rock Bankruptcy (Full

Little Rock Bankruptcy (Full

Section B Page 8

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

4003 Little Rock Annex (Operations &

(Operations & Maintenance)

Maintenance)

AR0031ZZ, Mechanical (Full

Maintenance)

Little Rock Courthouse, Batesville USPS/Courthouse, 409

Batesville USPS/Courthouse, 409

Little Rock FOB (Operations &

2nd St, Little Rock, AR

AR0085RK, (Operations &

MO

Maintenance)

Maintenance Services)

Maintenance Services)

AR0030RK, (Operations &

MO

Little Rock Bankruptcy, 300 W

Capital, Little Rock, AR

Batesville USPS/Courthouse (Full

Rock FOB.

Batesville USPS/Courthouse (Full

Maintenance Services)

Services)

MO

Little Rock Annex, 500 W

MO

Capital, Little Rock, AR

Services)

Little Rock Bankruptcy (Full

124005

Little Rock Courthouse, 600 W

AR0079ZZ, (Full Maintenance

AR0079ZZ, (Full Maintenance

MO

Little Rock, AR AR0063RK Little

Maintenance)

MO

Little Rock FOB, 700 W Capital, Maintenance Services)

E College St, Batesville, AR

E College St, Batesville, AR

Section B Page 9

CC. CUSTODIAL AND RELATED SERVICES

DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

CC.1 Definitions

CC.1.0 General Program The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the Occupational Safety and Health Act (OSHA) and NIBS.

CC.1.0.0 Above Standard Services Above Standard Services are services not covered in the monthly price of the contract. Contractor prices include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

CC.1.0.1 Acceptance The term constitutes acknowledgment that the supplies or services required in the contact conform to applicable contract quality and quantity requirements.

CC.1.0.2 Approval ‘Approval’ means the Government has reviewed the submittals, deliverables, or administrative documents [e.g., insurance certificates, Safety Data Sheets (SDS), etc.], and has determined that the documents conform to contract requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, and local laws and regulations.

CC.1.0.3 Building A reference to ‘facility’ and ‘site’ is interchangeable with ‘building.’ A man-made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

CC.1.0.4 RESERVED

CC.1.0.5 Contracting Officer (CO) The CO has the responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take action on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules.

However, the CO may delegate certain other responsibilities to authorized Government representatives.

CC.1.0.6 Contracting Officer's Representative (COR) The COR shall be appointed by letter from the CO. The CO uses CORs are the primary Government representatives for the administration of the contract. CORs shall have proper training and experience in inspecting contracts, but do not have the authority to modify the contract.

Section C Page 10

CC.1.0.7 Contractor Reference to ‘Contractor’ throughout the SOW even for those references to subcontracted type tasks shall mean the responsibility of the contract service provider.

CC.1.0.8 Custodial A reference to ‘custodial’ is interchangeable with ‘janitorial’. Custodial and related services can include cleaning, window washing, trash removal, recycling, snow and ice removal, landscaping, and maintaining a building or area.

CC.1.0.9 Environmentally Sustainable These are products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, product, chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service. Refer to Section C.17. ‘Federal Requirements’ for a list of environmentally sustainable attributes and certifying entities.

CC.1.0.10 Federal Holidays Federal holidays are New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. When Federal Holidays fall on weekends, a weekday is typically designated as the holiday.

CC.1.0.11 RESERVED

CC.1.0.12 Guiding Principles for Sustainable Existing Buildings A practice of using processes that is environmentally responsible and resource-efficient throughout a building's life-cycle. The goal is to minimize and offset consumption of energy, water, and other resources and to eliminate all waste and pollution from building operations and activities. The result is to reduce the environmental impact of the Federal Government, which will expand and complement the building design economy, utility, durability, and comfort. See http://en.wikipedia.org/wiki/Sustainability

The common objective is to reduce the overall impact of the built environment on human health and the natural environment by:

-Improving energy efficiency and reductions in greenhouse gas emissions.

-Reducing water consumption intensity.

-Acquiring green products and services.

-Implementing pollution prevention measures, including reduction or elimination of the use of toxic and hazardous chemicals and materials.

-Implementing cost-effective waste prevention and recycling programs.

-Increasing diversion of solid/trash waste.

CC.1.0.13 GSA Green Purchasing Program (GPP) The GPP which includes the Green Purchasing Plan specifies requirements to promote the purchase of environmentally sustainable products and services.

Section C Page 11

CC.1.0.14 Green Cleaning Green Cleaning is a planned and organized approach to cleaning specifically designed to protect building occupant s’ and workers’ health, while at the same time reducing environmental impacts.

CC.1.0.15 Key Sustainable Product (KSP) Standards KSP are those categories of products that the Government’s Contractor uses most frequently in the delivery of custodial and facilities related services. The KSP standards are the minimal attributes that the KSPs shall meet. Uses of the KSP’s in this contract are mandatory.

CC.1.0.16 LEED-EB

The rating system encourages owners and operators of existing buildings to implement sustainable practices and reduce the environmental impacts of their buildings, while addressing the major aspects of ongoing building operations.

CC.1.0.17 Modification Modification is a bilateral or unilateral change in the terms of a contract.

CC.1.0.18 Ordering Official Ordering Officials are appointed by letter from the CO. Ordering Officials shall be the Government’s representative for the ordering of supplies and services.

CC.1.0.19 Performance Based Service Contracting This is a procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service. This strategy shifts the risk of performance to the Contractor by allowing the Contractor to design the methods of achieving desired results as defined by the performance quality standards established by the Government.

CC.1.0.20 Product Preference Products that are identified as environmentally sustainable shall be selected over those which do not carry such designations. The following factors to consider when selecting products include: environmental performance, cost performance, bio-based, recycled content, biodegradability, technical performance, and availability.

CC.1.0.21 Quality Assurance Surveillance Plan (QASP) The QASP is the Government’s surveillance method for monitoring and evaluating the Contractor's performance under a Performance Based Statement of Work (PBSOW).

CC.1.0.22 Quality Control Program (QCP) The Quality Control Program is a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable. Preparation of this document is the responsibility of the Contractor.

CC.1.0.23 Sanitize This is the process of removing dirt and certain bacteria so that the number of germs is reduced to a level that the spread of disease is unlikely.

CC.1.0.24 Custodial Service Calls Custodial service calls are considered standard service requirements, such as nonrecurring requests to clean up spills, replenishing restroom supplies, policing, etc.

CC.1.0.25 Standard Services A standard service is defined as all services that are included in the monthly price or are defined in the contract

Section C Page 12 document. Prices are to include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

CC.1.0.26 Stewardship This is the responsibility for managing, conducting or supervising the quality, state or condition of a commercial or institutional building.

CC.1.1 RESERVED CC.1.1.0

RESERVED CC.1.1.1

RESERVED CC.1.1.2

RESERVED CC.1.1.3

RESERVED

CC.1.1.4 RESERVED

CC.1.1.5 RESERVED

CC.1.1.6 RESERVED

CC.1.1.7 RESERVED

CC.1.1.8 RESERVED

CC.2 Objectives and Scope

This contract is for Full Maintenance Services with a Performance-Based Statement of Work (PBSOW) for Custodial and Related Services, and Operations and Maintenance Services for

Little Rock FOB, 700 W Capital, Little Rock, AR AR0063RK (Operations & Maintenance) Little Rock Courthouse, 600 W Capital, Little Rock, AR AR0030RK (Operations & Maintenance) Little Rock Annex, 500 W Capital, Little Rock, AR AR0085RK (Operations & Maintenance)

Little Rock Bankruptcy, 300 W 2nd St, Little Rock, AR AR0031ZZ (Full Maintenance) Batesville USPS/Courthouse, 409 E College St, Batesville, AR AR0079ZZ (Full Maintenance)

This portion on the Statement of Work relates to the Custodial and Related Services. As a performance-based contract, the requirements are stated in terms of desired results with associated quality standards.

The contract consists of two major functional areas: standard services and above standard services.

Custodial and related services provided by the Contractor are arranged and oversight is provided through one or more of the following entities: GSA’s Regional Office, Service Centers, Field Offices, or Local Offices. These entities represent the Property Management organizations that have been adopted by GSA’s regional leadership.

All references incorporated herein as Web sites (URL’s) are accurate as of November 2012, and may be subject to change by their web publisher. Web pages are provided to the Contractor for additional clarity.

A change to any Web site specified in this contract does not change or alter the contract requirements and objectives identified herein.

CC.2.0 The Contractor Shall

Section C Page 13

Furnish all personnel, labor, equipment, materials, tools, supplies, supervision, management, training/certifications, and services, except as may be expressly set forth as Government furnished, and otherwise accomplish all actions necessary to or incident to, perform and provide the work efforts described in the contract.

Ensure that their employees are properly trained, licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by Federal, State, or local laws; codes, or ordinances.

Be responsible to make the management and operational decisions to meet the quality performance standards required under this contract.

Use innovation, technology and other means and methods to develop and perform the most efficient cleaning services for the building.

Implement an effective Quality Control Plan (QCP).

Implement an effective service call system that results in prompt, professional, and courteous resolution of tenant concerns.

Keep the CO or their designee informed of current status of the work being performed, provide work schedules and provide other pertinent information needed by the CO or their designee.

Reduce the environmental impacts of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products.

Provide training/certifications for their employees that stress stewardship in cleaning practices i.e., the use, disposal and recycling of cleaning chemicals; and dispensing equipment and packaging.

Current information on stewardship, training, educational materials and other issues can be found in ASTM E1971-05 or at the ASTM web site. Information on these items is also available on the web site: Stewardship for the Cleaning of Commercial and Institutional Buildings (www.astm.org) and ISSA’s web site (www.issa.com).

CC.2.1 Cleaning Hours The performance of the cleaning at building(s) shall take place between the hours of 7:00 a.m. and 9:00 p.m..

The hours shall not be changed unless authorized by the CO or their designee.

CC.2.2 Building Information Data Sheet Estimates The figures contained in the Building Information Data Sheet are estimates. It is the Contractor's responsibility to notify the CO or their designee if it is believed that the information provided is incorrect.

CC.3 Green Cleaning

The Contractor is required to conduct custodial and related services in a manner as to utilize industry best practices and guiding principles to minimize the Government’s Environmental Footprint. This requires annual reporting of non-bio-based, bio-based, sustainable, and green products and materials.

The policy of GSA is to bring most, but not all, of its owned buildings into conformity with the most current and Government-accepted version of LEED for Existing Buildings (LEED-EB) current rating system by the U.S. Green Building Council (www.usgbc.org). Only in those instances where GSA is pursuing LEED-EB certification will additional LEED-EB scope requirements be added to this specification as specified in Section H.8 ‘LEED-EB.’

CC.4 Sustainable Purchasing

The Contractor shall use safe and environmentally friendly products as referenced throughout this specification. Green cleaning products and processes include those meeting government and third party certified sustainability standards, other environmentally protective products and services as well as those that conserve energy, water, and other resources. Contractor shall select and track cleaning product and materials purchases as described herein.

Section C Page 14

CC.4.0 Sustainable Product Standards In the performance of this contract Contractor shall purchase and use, to the extent possible, the safest and most environmentally friendly products. Products used in GSA facilities shall meet the following standards:

Key Sustainable Products (KSPs): Categories of products and standards designated by GSA as those most commonly purchased in the execution of contracts and task or delivery orders for supplies and services performed at GSA property. Use of KSPs is mandatory.

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