US-VISIT IDIQ - SOW v1 03242011.pdf

Solicitation GS-07P-11-HHD-0004

SECTION B

SUPPLIES OR SERVICES AND PRICES/COSTS

1. GENERAL

The contractor shall provide project management and internal logistics support services for the

Department of Homeland Security’s (DHS) United States Visitor and Immigrant Status Indicator

Technology (US-VISIT), primarily the Program Management Division (PMD). The contractor will not perform design or actual construction work. The specific services required by the contractor are dependent on requirements of task orders. The contractor shall perform at least 50% of the work with its own forces. The contractor shall be able to continuously handle multiple complex, high-profile, projects of various sizes in multiple locations at any given time. The contractor shall be able to respond rapidly on an emergency as-needed basis throughout the contiguous United States. All work will be performed based on task orders issued in accordance with this contract.

US-VISIT is responsible for collecting, maintaining, and sharing information through biometric identification and analysis services for homeland security decision makers. While the majority of the work is anticipated to be accomplished in Washington D.C., the impact on projects and the related programs may be located anywhere in the world. The Contractor will be tasked with accomplishing non-inherently governmental scopes to fulfill requirements to support the PMD in accomplishing the mission of the US-VISIT Program.

This contract is intended to support the mission objectives of the US-VISIT program. In the instance the US-VISIT program is restructured or re-organized within DHS, this contract shall continue to support those mission objectives as the Government deems appropriate, and as approved by the contracting officer.

2. PRIMARY AND SECONDARY CONTRACT AREAS

a. Primary Contract Area of Washington D.C. – The primary contract area is the Washington

Metropolitan Area, aka the National Capital Region (NCR). The successful contractor will be required to have or establish an office in the NCR within 45 days of contract award.

b. Secondary Contract Area - The secondary contract area includes US-VISIT offices outside

NCR, including the Baltimore AOF office and the BSC West office in San Diego, and DHS

National Critical Infrastructure Data Centers. Additionally, the secondary contract area includes the rest of the United States and all land, air, seaports, ferry crossings and railroads - nationally and internationally and any other area that is determined to be mission related.

3. CONTRACT TYPE/DURATION

This contract is a single-award, performance-based Indefinite Delivery Indefinite Quantity (IDIQ) contract against which task orders will be issued. The contract will consist of one base year, extending one full year from the date of contract award plus four (4) one-year options.

4. MAXIMUM ORDERING LIMITATION AND GUARANTEED MINIMUM

The guaranteed minimum value of task orders issued under this contract is $1,000 for the base year.

There is no minimum guarantee for each of the four one-year option periods (if exercised by the

Government). The Maximum Ordering Limitation (MOL) of orders under this contract is $10 million for the base year and for each of the four one-year option periods for a total of $50 million. The balance of any unused MOL from each period may be carried forward to the next option year at the discretion of the Government. Therefore, each of the four option years’ MOL may exceed $10 million, but the total value of services ordered shall not exceed $50 million for the term of the contract. Each option years’ MOL will be identified when the option is exercised.

5. ORDER LIMITATION

There is no limit on the number of task orders or the value of any single task order except that the cumulative task order value for a given year shall not exceed the MOL for that given year.

6. CONTRACT TASK ORDERS

a. All contractor services will be authorized through the issuance of task orders as necessary to fulfill the Government’s requirements. Task orders will be issued using the GSA Form 300, titled ―Order for Supplies and Services‖. A GSA Form 300-A may be used for continuation sheets when necessary. Attachments forming part of each contract task order may also be used for lengthy statements of work, etc. The labor rates identified in the Job Classification

Schedule (Attachment 1) and established at the time of award shall be used for pricing all task orders. Task orders will be priced using the current option year rates in which the task order will be issued. Rates for disciplines not included in the contract must be priced and incorporated by modification to this base contract before being used in contract task orders.

The negotiated level of effort for each required Job Classification, travel (if authorized), allowable other direct costs (per this Section F), and any other terms agreed upon by the parties as authorized by this contract shall be used to develop firm fixed prices for each task order.

b. The contractor shall not change, modify, or alter the terms, conditions, minimum quantities or types of inspections or other services or deliverables, including personnel approved by the

Contracting Officer (CO) or Designated Ordering Official, agreed to during negotiations, after a task order has been issued.

c. When urgencies occur, the Contracting Officer may unilaterally issue contract task orders on a Not-to-Exceed (NTE) price basis and the contractor is required to immediately proceed with performing all such work in accordance with the task order. (See Section F). In this case, the task order will be negotiated and definitized as soon as possible but not later than when 50% of the work has been accomplished.

7. INSTRUCTIONS - OFFEROR’S PRICE PROPOSAL/SCHEDULE

a. The Government has specified certain Job Classifications that may be required for contract performance. These are indicated in the Job Classification Schedules, Attachment 1, for the base year and the four (4) option years. The contractor shall propose hourly rates for each Job

Classification in the Schedule. The hourly rates for each Job Classification will be used for pricing task orders in the current contract period that the task order is issued. The Government does not guarantee that all Job Classifications will be utilized.

b. The hourly rates proposed by the contractor and accepted at contract award for each respective performance period, i.e., the base year or one of the four option years, are to be fixed for the duration of that period. Hourly rates are not to exceed two decimal places.

c. Requirements for Job Classifications and/or allowable Other Direct Costs not listed in this contract, or for related special or unusual services, are classified as ―Additional Services‖ that may be ordered, in accordance with Sections C (Consultants, Subcontractors and Special Services).

Such services may be required by the Government through contract modifications under the

―Changes‖ clause.

d. In developing the required hourly rates, the contractor must include the following (unless stated elsewhere in Section F for office on-site services) for the successful performance of all services and deliverables as ordered under this contract: All management, supervision, labor, internal quality control, subcontractors, supplies, materials and equipment, including, all indirect (overhead) and other costs such as supplies, communication, fax, and telephone equipment and services (including mobile or cellular and long distance charges); equipment, cameras, computers (including desk top, portable), computer software and hardware, facilities, offices, insurance, taxes, all allowable travel and travel-related costs not identified at Section F of this contract as allowable Other Direct Costs;

furniture, home office, and satellite or area office support; recruitment, hiring, dismissal, and any associated costs of employees, contractors, subcontractors, and consultants; all indirect labor or payroll costs (including all payroll overhead costs, fringe benefits, severances, etc.);

carrier/messenger services, insurance and reasonable profit. The fixed hourly rates shall include all allowable indirect costs, excluding those costs that are identifiable to specific projects or cost objectives and are otherwise in accordance with the cost principles of FAR Part 31. Price increases will not be granted for any alleged omissions or miscalculations of contract pricing. There will be no payments (escalation) for overtime worked under this contract.

e. Offerors are cautioned that any offer may be rejected as non-responsive if it is materially unbalanced as to prices for the base and/or the four optional contract periods. An offer is unbalanced when it is based on prices which are significantly understated for some rates and prices which are significantly overstated for other rates.

f. ALL OFFERS MUST QUOTE AN HOURLY RATE FOR ALL JOB CLASSIFICATIONS IN

THE BASE YEAR AND FOUR OPTION YEARS IN ORDER TO BE CONSIDERED FOR

AWARD. The contract hourly rates offered by the contractor and/or those accepted at contract award shall be the rates used as the basis for pricing task orders issued under this contract. The base year and each option period are to be separately priced based on the Schedule. The offeror shall

NOT add, delete or change the Job Classifications stated in the Schedule. Offerors may not use pricing alternatives which differ from these instructions.

g. The total evaluated price for each Job Classification in the Schedules is equal to the GSA

ESTIMATED man-hours (for evaluation purposes only) multiplied by the contractor’s proposed hourly rate.

h. The total evaluated price is solely for evaluation purposes of the contractor’s offer and does not correlate with the total contract value and does not guarantee a specific amount of services to be purchased by the government. Likewise, the estimated GSA man-hour quantities for the various job classifications are for evaluation purposes only and do not guarantee that the government will purchase the corresponding number of hours or job classifications.

8. OFFER/PRICE SCHEDULE

See Section J, Attachment 1: Job Classification Schedule.

SECTION C

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

1. BASIC SERVICES

This is a performance-based indefinite delivery indefinite quantity (IDIQ) contract for program and project management and internal logistics support services for DHS, primarily the US-VISIT PMD.

The contractor shall plan, schedule, coordinate and ensure the full, effective, successful, and economical performance of all services ordered under this contract. Such services include, but are not limited to the professional management and execution of US-VISIT Program activities and programs for the functional expectations including, but not limited to: pre-planning, strategic program programming, consulting, budget and schedule development, inspection and oversight services, design management, logistics management and support, environmental planning and sustainability, cost estimating, design review, project scope development, commissioning, modeling, GIS services, technical review and analysis; and the data entry, development, support and maintenance of electronic database(s), as well as internal logistics management and support services which include, but are not limited to: master facility planning, technical writing, internal communication, FOIA support, records management, emergency management, safety and health plan development, facility and physical security strategy development, internal mail management, help desk and reception management, IT support, fleet management, assets management, and scanning support.

Additionally, US-VISIT maintains the capability to develop and apply simulation modeling, geographical information systems (GIS), and other decision support tools for the analysis of proposed policy initiatives and their impact on facility requirements. The combined capability of these tools and methodologies enables the US-VISIT to develop comprehensive geospatial simulations of U.S. ports of entry (POEs). As required, the contractor shall provide timely and effective operational modeling analysis services with expert knowledge of simulation modeling tools for use in analyzing the effects of

US-VISIT policies on current and planned site facilities at Air, Land, and Sea POEs or any other mission critical location. If required, the contractor shall perform studies and special analysis, present findings to management and stakeholders, and develop extended and detailed versions of the existing simulation models to answer specific ―What-If‖ questions.

The contractor and its subcontractors shall not perform actual construction work or design services, and will not be required to prepare, sign or seal any drawings or specifications as part of this contract scope of work. The contractor shall provide US-VISIT/GSA with sound and reasonable management advice regarding all work performed for US-VISIT/GSA or other activities via task orders issued under the contract. For each program, project or activity, the contractor’s goal shall be to achieve the best value in the work being performed while controlling schedules and budgets. The contractor shall also be proactive in helping to resolve problems and minimize claims taking all reasonable measures to anticipate problems and delays and to minimize or eliminate their adverse impact on programs or project completions. Throughout performance under this contract, the contractor must take the initiative and act to mitigate circumstances that could lead to claims, resolve conflicts promptly, and keep the Government advised of any potential problems or disputes. The contractor will not be held responsible for design defects and does not assume any of the contractual responsibilities or duties of any US-VISIT/GSA architect-engineer contractors. Although the contractor may be tasked to manage other contractors, the contractor also does not assume any of the contractual responsibilities or duties of other contractors. At the base contract level, the contractor must:

Maintain the expertise, capability, flexibility, and resources to respond to US-

VISIT/GSA’s requirements nationwide on a project by project basis. Task orders issued during the life of the contract are expected to principally require work involving the Job

Classifications provided in the Job Classification Schedule (Attachment 1). The contractor shall be obligated to satisfy the requirements for professional and technical services that are ordered through the individual task orders and their modifications.

Promptly report to the CO/COR/COTR, in writing, any ambiguities or discrepancies the contractor finds in the program or project requirements, criteria or documents involving all services and deliverables to be provided under a task order;

Advise the CO/COR/COTR immediately of any potential problems or delays in completion of work associated with task orders and any problems that are outside the responsibilities of the contractor in accordance with this contract and/or task orders issued under the contract.

Maintain responsibility for the security of all documents provided to the contractor for work under this contract in accordance with the Standards and this contract.

Obtain all information required to successfully carry out the scope of work authorized and issued under each task order. In cases where the contractor believes that available information is not adequate, or is of such poor quality as to be unusable, the contractor shall immediately notify the CO/COR/COTR, and propose alternative data preparation and collection methods.

Assist US-VISIT/GSA staff with administrative tasks, including documentation, record keeping, reports, forecasts, payment validation, etc. related to this base contract.

Comply with all terms, conditions, provisions, and clauses included in Section I of this contract.

2. COMMISSIONING SERVICES

These services shall include, but are not limited to, providing professional and technical expertise for start-up, calibration, and/or certification of a facility or operating systems within a facility. The contractor must be able to provide any level of commissioning need from total support to specialty services or activities. Commissioning services may require start-up planning, forecasting start-up duration, estimating start-up costs, determining start-up objectives, conceptual planning, organizing start-up teams and team assignments, testing building system components, conducting performance tests, obtaining O&M material, plus conducting, scheduling and/or supervising O&M training. All such work must be authorized in advance by the Government.

3. TESTING AND INSPECTION SERVICES

The contractor may be tasked to provide the services of an independent testing firm/laboratory to perform program and project specific quality control testing and inspection services in accordance with this contract. The contractor may be ordered to provide review and inspection services on other US-

VISIT/GSA contractors’ work and performance under and for compliance with their respective contracts, to include architects, engineers, construction management, and construction contractors. The contractor shall be responsible for managing, monitoring and controlling all services ordered and provided under this contract. Independent testing service agents, including testing laboratories, must be pre-qualified by the American Council of Independent Laboratories and be capable of demonstrating that they specialize in the types of inspections and tests to be performed.

4. CLAIMS SERVICES

The contractor may be ordered to provide Claims Services when and as required by the Government for specific projects. For definition purposes, Claims Services apply to providing technical support (not legal assistance) in handling disputed matters once a contractor has made written demand for payment or other relief under the contractor’s contract and submitted it to the Contracting Officer for decision in accordance with the Disputes Act of 1978. A claim does not arise solely upon the occurrence of a dispute or controversy. In relation to Claims Services, the contractor shall review disputes and claims from architect-engineers, construction management, construction and other contractor(s), as applicable, and render all assistance that the Government may require, including, but not limited to, the following:

a. Furnishing reports with supporting information necessary to resolve disputes or defend against the claims.

b. Preparation and assembly of appeal files.

c. Participation in meetings or negotiations with claimants.

d. Appearance in legal proceedings including expert witness/testimony.

e. Preparation of cost estimates for use in claims negotiations.

f. Preparation of risk assessments/analyses relative to claim exposures.

g. Preparation of findings of fact and any other documentation required by the Government.

5. DEFINITIONS

In addition to the definitions of Federal Acquisition Regulation (FAR) Part 2 and FAR 52.202-1, the following words or terms and their definitions, as used in this contract are as follows:

a. Contracting Officer (CO) - Refers to a person with the authority to enter into, administer, and/or terminate contracts and makes related determinations and findings.

b. Contracting Officers’ Representative (COR) - Refers to a Government official appointed to assist the Contracting Officer in the administration of this contract. The responsibilities of the COR will be designated in writing and a copy of the appointment letter will be provided to the contractor.

c. Contracting Officers’ Technical Representative (COTR) - Refers to a Government official appointed to assist the Contracting Officer in providing technical oversight of this contract. The responsibilities of the COTR will be designated in writing and a copy of the appointment letter will be provided to the contractor.

d. GSA – United States General Services Administration

e. NTE – Not to Exceed

f. NTP – Notice to Proceed

g. Contractor – The contractor is the professional Program Management firm that has executed this contract between the contractor and GSA

h. US-VISIT – United States Visitor and Immigrant Status Indicator Technology

6. STANDARDS

The following standards, guides, handbooks, and materials are incorporated into this contract by reference. All or appropriate portions thereof, will be made available after award, as applicable to the contract or task order, upon written request by the contractor, unless available to the contractor by the contractor’s purchase (at no additional cost to the Government) or from other sources such as the internet. The contractor shall become familiar with and use the versions/revisions in effect as of the effective date and performance period of each task issued under this contract. The contractor is required to comply with the policies and procedures set forth in all such references.

a. Federal Acquisition Regulation (FAR) 48 CFR 1, Volumes 1 and 2.

b. General Services Administration Acquisition Regulation (GSAR) 48 CFR 5.

c. PBS P100, Facilities Standards for the Public Buildings Service.

d. P-120 Project Estimating Requirements for the Public Buildings Service (01-2007)

e. U.S. Land Port of Entry Design Guide (current version)

f. Metric Design Guide, dated 9/95

g. PBS PQ251; Value Engineering Program Guide for Design and Construction, Volume 2, Contracting Officers and Professional Services Contractors;

dated 10/93.

h. Construction Management Association of America (CMAA) Construction Management

Standards of Practice plus related manuals (Quality Control Procedures, Cost Management

Procedures, Contract Administration Procedures, Time Management Procedures)

i. National Fire Protection Association (NFPA) handbooks including the National Electric Code.

j. Occupational Safety and Health Administration (OSHA) Standards.

k. Environmental Protection Agency regulations.

l. American National Standards Institute (ANSI) Publications.

m. National Electrical Manufacturer Association (NEMA) publications.

n. Uniform Federal Accessibility Standards FED-STD-795; dated 04/88.

o. Americans with Disabilities Act; dated 09/94.

p. Americans with Disabilities Act, Title II; dated 05/94.

q. PBS Order No. 3490.1A (date June 1, 2009) Document security for sensitive but unclassified paper and electronic building information.

7. CONTRACTUAL RELATIONSHIPS

The contractor shall not accept any direction related to contractual changes from the customer agency, building occupants, building management, or any other project, contract or agency personnel.

Communication with all such individuals shall be coordinated through the COR. In the event that appropriate information cannot be obtained from the COR, contact the CO. All procurement inquires made by potential offerors, media, or other personnel shall be directed to the CO for the particular solicitation or project.

8. KEY PERSONNEL

Key Personnel are those professional personnel who have major program and project responsibilities and/or will provide unusual or unique capabilities in relation to the services to be provided under this contract. All Key Personnel shall be employed by the contractor or subcontractor as accepted by the

Government at the time of the award of this contract. The Key Personnel shall share the mutual goals for accomplishing the contractor’s successful execution of all services required under this contract in a cost-effective, streamlined, responsive, responsible and flexible manner.

a. Program Director

The Program Director shall be US-VISIT/GSA’s primary point of contact with vested authority and accountability between all services required, supplemental support specialists, subcontractors and other US-VISIT/GSA contractors. As the lead of the team, the Program Director is the Key

Personnel who possesses overall management responsibilities for the various programs, activities, projects and task orders for the Government under this contract. The Program

Director is responsible for directing and monitoring performance to ensure client expectations are met. The Program Director attends all major meetings. The Program Director manages and resolves problems and issues concerning the programs and projects, monitors the quality of the services provided by the contractor, and works closely on a day-by-day or necessary basis with the CO, COR, and other Government and contractor officials for all services to be provided under this contract; including but not limited to, management, administrative and contractual aspects. The Program Director shall execute all program, activity or project expectations and requirements in proactive and reactive modes for responsive, successful and timely execution of all services. The Program Director shall assume the general responsibility, on behalf of the contractor, for assuring timely submission of proposals, availability of qualified work teams, and the quality of the contractor services provided. The Program Director, who will assume the lead management position to oversee all contractor activities on the contract, must possess the experience and capabilities necessary to perform the following functions:

(1) Ability to successfully manage, control and oversee all programs and related services that may be ordered under this contract, in coordination and cooperation with all personnel performing under this contract, US-VISIT/GSA personnel, other

Government officials, and other Government contractors.

(2) Experience in developing and maintaining complex, long term/multi-year program management activities, including but not limited to:

a. Developing and controlling budgets and funding strategies.

b. Scheduling and coordination of program interactions among existing and newly occupied facilities.

c. Ability to manage inter-disciplinary teams of professionals and supporting labor categories.

d. In depth knowledge of Federal procurement policies and procedures

(3) Conducts oversight, coordination and management of all contractor activities ordered under this contract.

(4) A minimum of ten (10) years’ experience serving in a similar capacity on two similar contracts or programs valued at not less than $5 million.

(5) Interpret and ensure the contractor’s compliance with the Federal Acquisition

Regulation and the other Standards specified as a part of this contract.

(6) Experience in developing and integrating both strategic and conflicting elements into program planning and execution processes.

(7) Ability to communicate effectively, orally and in writing.

(8) Experience in preparing correspondence, written reports, presentations, and in briefing clients and management personnel.

(9) Experience and familiarity with procedural, review, and approval requirements of this contract.

(10) A graduate of an accredited college/university with a minimum four (4) year degree.

b. Program Manager

The Program Manager will coordinate and manage the day-to-day operations of the team. The responsibilities of the Program Manager include, but are not limited to: oversight of the activities conducted by the team leads, managing and supporting new initiatives, managing and coordinating deliverables, supporting the entire life cycle of facilities management, coordinating and reviewing schedules and activities, communicating with the Government and its stakeholders, and providing status reports, invoice summaries, and project reports (as required by the task orders). The Program Manager shall possess the following minimum requirements, knowledge, experience, education, skills, and abilities:

(1) Experience in developing and interpreting comprehensive program or project management plans and schedules.

(2) Ability to manage multiple inter-disciplinary personnel and their work.

(3) Work closely and interact with the Program Director, and GSA/US-VISIT personnel, other US-VISIT/GSA contractors and other Key Personnel.

(4) Experience in developing and integrating both strategic and conflicting elements into program planning and execution processes.

(5) Ability to communicate effectively, orally and in writing.

(6) Experience in preparing correspondence, written reports, presentations, and in briefing clients and management personnel.

(7) Experience and familiarity with procedural, review, and approval requirements of this contract.

(8) A graduate of an accredited college/university with a minimum four (4) year degree.

(9) A minimum of ten (10) years’ experience serving in a similar capacity on a similar contract or program valued at not less than $5 million.

(10) Must be either contractor employee or contractor’s subcontractor employee.

(11) Interpret and ensure the contractor’s compliance with the Federal Acquisition

Regulation and the other Standards specified as a part of this contract.

c. Lead Project Manager

The Lead Project Manager will be responsible for the project outcome as well as the coordination with US-VISIT/GSA, client agencies, and other involved contractors. The

Lead Project Manager will be responsible for making decisions regarding project scope, budget, and schedule and is also responsible for obtaining concurrences, understanding risk, developing mitigating strategies and problem solving. The Lead Project Manager also has responsibility to inform and report project status, issues, and concerns. The Lead Project

Manager is responsible to communicate formally and informally to team members, stakeholders and senior management and monitor the quality of the services provided by other Government contractors. The Lead Project Manager shall possess the following knowledge, experience, education, skills, and abilities:

(1) Work closely with the Program Manager, and GSA/US-VISIT personnel and other

US-VISIT/GSA contractors.

(2) Technical expertise of design and construction processes.

(3) Interpret and ensure the contractor’s compliance with the Federal Acquisition

Regulation and the other Standards specified as a part of this contract.

(4) In depth knowledge of federal design and construction processes including but not limited to the standard listed above in Section C.6.

(5) Ability to identify events/activities required to complete large, complex related programs or major construction projects.

(6) Experience in developing and interpreting comprehensive program or project management plans and schedules.

(7) Ability to manage multiple inter-disciplinary personnel and their work.

(8) Must be either contractor employee or contractor’s subcontractor employee.

(9) A graduate of an accredited college/university with a minimum four (4) year degree.

(10) Ability to communicate orally and in writing.

(11) Ability to manage the day-to-day operational and tactical aspects of multiple or large scale projects or programs.

(12) Experience in preparing correspondence, written reports, and maintaining official project records.

(13) Experience in conducting meetings, and briefing clients and management personnel.

(14) Project Management experience with facility projects.

(15) A minimum of ten (10) years’ experience serving in a similar capacity on a similar contract or program valued at not less than $5 million.

9. CHANGES TO THE KEY PERSONNEL

a. There shall be no changes to this contract’s Key Personnel during the entire term of this contract, but for circumstances beyond the contractor’s control such as death, disability, termination, resignation, illness, etc. Based on the above, should it become necessary to substitute such Key

Personnel, subcontractors, consultants, employees or contract personnel, the contractor shall submit to the CO, in writing, the detailed experience and qualifications of the proposed substitution (and firm, as appropriate) for the CO’s approval. All such proposed substitutions shall possess, at a minimum, the qualifications and experience equal or greater to the Key Personnel, employees, or subcontractor employees proposed to be replaced. No changes shall be made until or unless the

CO’s written approval is issued by modification to this contract. No increase in the firm-fixed price for any substitutions will be allowed when personnel, employees, consultants, subcontractors, or contract personnel substitution is authorized. If the CO requests cost data (defined at FAR Part 31), the contractor shall provide sufficient evidentiary and cost data of the actual salary rate, overhead or other costs paid to support the then current contract rates for such Key Personnel or subcontractor, consultant, employee or contract personnel, and a reduction in such contract Job Classification may be decreased accordingly by modification.

b. Repeated failure or excessive delays by the contractor in providing qualified personnel who meet the stated requirements of task orders, or do not utilize the Key Personnel for services related to specific Job Classifications, may be deemed sufficient reason by the COR to recommend termination for default to the Contracting Officer for work under this contract. The Government may request additional resumes, data, information, including interviews regarding all contractor proposed personnel or subcontractors not part of the Key Personnel accepted at the time of contract award.

c. Personnel whose performance is judged to be unacceptable by the CO or COR shall be promptly removed from assignment to a project or task order and promptly replaced with qualified personnel upon request and approval from the CO. All actions by the Government or the Contractor with regard to release of unqualified personnel shall be in writing.

d. The Government may choose to establish Key Personnel on specific task orders; in that instance, the resume(s) of the Key Personnel will be considered part of the task order and shall support the task order until its completion. Any changes to task order Key Personnel require approval of the

Contracting Officer. Any delay in the contractor proposing new Key Personnel may result in a credit to the task order.

10. OTHER PERSONNEL - PROFESSIONAL ARCHITECTURE AND ENGINEERING JOB

CLASSIFICATIONS

Architects and engineers meeting the criteria below shall be available for all work that may be ordered under this contract, including work that may be ordered under multiple task orders issued or performed simultaneously with other task orders. Architects and engineers shall have at least five (5) years specialized experience in the work they are to perform under this contract, and possess the following minimum knowledge, skills and abilities:

a. Graduate of an Architectural or Engineering college curriculum (minimum four (4) year degree).

b. Ability to communicate orally and in writing.

c. Experience in preparing correspondence, written reports, and maintaining official project records.

d. Experience in conducting meetings, and briefing clients and management personnel.

e. Knowledge of construction practices and techniques, e.g., proper applications of construction materials and methods of installation in the Architect's or Engineer's area of expertise.

f. Ability to interpret Architectural/Engineering plans and specifications.

g. Ability to accurately calculate construction costs for changes, price the value of needed work, and negotiate equitable adjustments.

h. Ability to inspect and review drawings, specifications, materials, workmanship, and construction and installation of various systems in the Architect's or Engineer's area of expertise.

i. Knowledge of safety practices in the construction industry, including specifically, a background that indicates familiarity with Occupational Safety and Health Administration (OSHA) safety requirements on construction projects.

11. OTHER PERSONNEL - PROFESSIONAL JOB CLASSIFICATIONS

The remaining professional Job Classifications in the Job Classification Schedule not identified above; and, as accepted by the Government prior to the award of this contract, shall be available for performance under multiple task orders issued or performed simultaneously with other task orders. All such personnel shall possess the abilities to successfully interpret and execute the standards of this contract and specific task order requirements related to the assigned Job

Classification.

12. DEFINITIONS FOR PROFESSIONAL JOB CLASSIFICATIONS

The following guidelines are provided to help the offerors prepare their price proposals and define the expectations of each job discipline. These are guidelines only and the determination of what job classifications will be included in the task orders may always be negotiated when issuing task orders:

Sr. Level - Oversees and plans all aspects of moderate to high-risk projects. Responsible for final specifications, approval of ordered materials, and overall guidance on objectives and concepts. May also supervise and evaluate the work of a subordinate. Requires at least 8 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to Program Director.

Midlevel - Responsible for work on low to moderate risk projects. Selects, evaluates, and implements procedures and techniques used on projects. Submits reports and specifications as requested. Requires at least 4-8 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a Senior

Project Manager or other Senior level personnel.

Jr. Level – Generally has 0-4 years of experience. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Has ability to manage low risk and relatively simple projects and assist in more complex projects under the direct supervision of a more experienced superior. Typically reports to a supervisor and manager.

13. CONSULTANTS, SUBCONTRACTORS, SPECIAL/ADDITIONAL SERVICES

a. Additional Services Consultants, contractors, subcontractors and services needed for specific special services or activities that are not priced or included in this contract (at the time of award) shall be acquired by the contractor as Additional Services, and firm fixed prices for such services may be negotiated and incorporated into this contract or specific task order by modification, at the

CO’s option. These services, personnel, subcontractors or consultants might include on-site personnel, logistics support services, construction testing services, feasibility studies, building evaluation reports, services in connection with art and historic preservation or conservation, and similar services; and, various inspection and management services and disciplines for programs, projects or activities not anticipated by the Government as of the date set for receipt of proposals.

Other services not specifically listed may also be requested.

b. Additional Services in Excess of $2500 When Additional Services are requested by the

Government (that are not included in this contract), and the cost of such services will exceed

$2,500, the contractor shall develop the requirements and obtain at least two independent, itemized fixed-price proposals from competent firms, laboratories, or specialists in the vicinity of the performance of work or services. The proposals and a copy of the requirements shall be forwarded by the contractor to the CO or Designated Ordering Official with an appropriate award recommendation. If satisfactory to the Government, a task order will be issued to the contractor authorizing the services. The contractor will not be allowed markup and any profit or overhead on any consultants or subcontractors performing under this contract; however, the contractor may be allowed effort to oversee or review the work of the consultants during the period that services are provided. If a minimum of two competitive proposals (as defined by the FAR) from qualified source(s) are not obtained by the contractor, the requirements of contract cost principles and procedures prescribed in FAR Part 31 shall be followed and applicable to the requirement for cost or pricing data and the development of all proposals. When the submission of cost or pricing data is required, the contractor or applicable subcontractor shall execute and submit a Certificate of Current

Cost or Pricing Data.

14. GOVERNMENT RESPONSIBILITIES

a. The Government shall:

(1) Issue individual contract task orders specifying the scope of the professional/technical services required for the various nationwide projects.

(2) Furnish to the contractor, as required by the STANDARDS of Section C.6, copies of applicable GSA Public Buildings Service handbooks, design data, and other pertinent reference material.

(3) Arrange authorization to allow contractor personnel to enter required work sites after receipt of any required information (names, birthdates, and social security numbers, etc.

and as required by Section H of this contract).

(4) Advise the contractor of all formal meetings, presentations, etc. at which their attendance is required, providing at least three (3) calendar days advance notice whenever possible.

(5) Provide the contractor with timely payment for services rendered upon submission of acceptable, proper invoices.

b. Office On-Site Services For office on-site services at a Government owned or operated building or office, as ordered by the Government, GSA may, and at the Government’s sole discretion, provide the Government furnished property mentioned in paragraph d of this section. In accordance with Section C and F of this contract, office on-site services ordered by GSA shall be the only circumstances under which the Government may provide such supplies and equipment (printer, fax machine, desk, telephone, paper, and software).

c. Project On-Site Services For all other on-site program and project services, such as US-

VISIT/GSA contractor office, construction site, meetings or conferences, the Government shall only be responsible for the task order’s labor and allowable other direct costs. The Government shall not be responsible for any losses of items, equipment, supplies, etc. Upon completion of work, the contractor shall be responsible for the cleanliness and immediate removal of contractor-owned supplies, equipment, and any related items.

d. Government Furnished Property: GSA may, at the Government’s sole discretion, provide necessary supplies and equipment such as computer, printer, fax machine, desk, telephone, paper, and software to facilitate successful performance of specific work requiring such action. All

Government-furnished property shall only be utilized in the performance of official Government business in the conduct of task orders’ required services to be rendered, and the contractor shall provide all other necessary supplies, tools and equipment, etc., for the contractor’s communications and conduct of non-official Government business that may be required during office on-site services. The Government shall not be responsible for any losses of items, equipment, etc. from site office facilities, and the contractor shall take proper and efficient care of any such supplies or equipment furnished by the Government for the contractor’s use. Upon completion of work, the contractor shall be responsible for the immediate removal of contractor-owned and returning all

Government Furnished Property in the condition in which it was received.

15. INHERENTLY GOVERNMENTAL FUNCTIONS

This contract requirement shall be provided to all contractor personnel, subcontractors, and contract personnel performing under this contract. Inherently Governmental function is defined as a function that is so intimately related to the public interest as to mandate performance by Government employees. These functions include those activities that require either the exercise of discretion in applying Government authority or the making of value judgments in making decisions for the

Government. Governmental functions normally fall into two categories:

The act of governing, i.e., the discretionary exercise of Government authority

Monetary transactions and entitlements.

Inherently Governmental functions do not normally include gathering information for or providing advice, opinions, recommendations, or ideas to Government officials. The contractor, all consultants, subcontractors, and personnel performing under this contract shall not perform any function defined as inherently Governmental in accordance with FAR 7.5

SECTION D

PACKAGING AND MARKING

1. PAYMENT OF POSTAGE AND FEES

The contractor shall prepay all mailing and/or freight charges and any other fees incurred for transmitting deliverables and other documents required under this contract or task orders.

2. MARKING

All information submitted to the Government must be clearly marked to show the identification number of the contract and/or the applicable task order.

3. PACKAGING

The contractor is responsible for properly protecting all sketches, drawings, reports, models and any other submissions transmitted to the Government. The contractor is also responsible for packaging its submissions in a manner to preclude damage during shipping and handling. The contractor is required to repair or replace any items damaged before delivery and acceptance by the CO/COR at no cost to the

Government.

SECTION E

INSPECTION AND ACCEPTANCE

1. CONTRACTORS QUALITY CONTROL PLAN

The successful Contractor will be solely responsible for the quality of services provided under this contract. The successful Contractor shall utilize a Quality Control (QC) system to ensure services are completed in accordance with contract requirements. The successful Contractor will be required to submit a Quality Control plan within 90 days of contract award that, at a minimum, addresses how the

Contractor will ensure the professional quality, technical accuracy and coordination of all basic services and deliverables required under this contract. The QC operation must be described in a written plan maintained and made available to the Contracting Officer’s Representative. The initial plan and all revisions must be approved by the Contracting Officer prior to implementation. The

Quality Control Plan is considered a living document and shall be maintained and revised throughout the life of the contract as deemed necessary by the Contractor or the Contracting Officer. In addition, a Quality Assurance Plan (QAP) will be required by the successful Contractor for each task order issued under this contract. The QAP will:

a. Include a brief general description of the project to provide context for the QAP.

b. Describe in detail the QA processes to be used and when they will be used. For each of the cited checkpoints, provide a high level overview of who will be involved, criteria to be used in evaluation and who will review/approve the results.

c. Cite any reference material used in developing the plan such as methodologies, tools, or best practice material.

d. Identify the methodologies to be used and standards to be applied to the projects and deliverables.

e. Describe the review processes that will be used to verify the quality of project work processes and project work products. Include details on assessments or reviews, when they will be conducted, who will conduct them, scope of review, success criteria, QA reporting formats and review processes.

f. Identify the QA deliverables and timelines associated with those deliverables. For each checkpoint, include information such as the checkpoint name, lead QA resource, QA deliverable and planned start and end dates.

g. Provide a high level description of planned procedures to track and resolve problems or issues identified in the project processes and/or products detected in the QA reviews.

2. GOVERNMENT QUALITY ASSURANCE

The Government will develop a Performance Requirements Summary to perform surveillance of contractor performance under each task order. This form will be tailored to each task ordered issued.

The Government reserves the right to include other methods of surveillance including Customer Input, Random Sampling, Periodic Inspection, Monthly Reviews and any others deemed necessary to ensure quality services. Performance will be documented on a Performance Assessment Report copy will be provided to the Contractor.

3. GOVERNMENT REVIEWS

a. Under this performance-based contract, reviews and approvals performed by the Government in connection with the services provided by the contractor will be performed from the standpoint of the management, owner, contractual, and regulatory responsibilities of the Government, and not from the standpoint of providing quality control technical reviews to support contractor efforts. The

Government reviews will be general in nature. The detailed verification and review of services, sufficiency, and coordination is the sole responsibility of the contractor. The Government will insist on high quality professional and technically accurate performance by the contractor under this contract. It is intended that solutions shall flow from the contractor and not be directed by the

Government. If deliverables or services are rejected because they do not meet the minimum requirements as set forth in this contract and its Standards and other references, clauses, terms and conditions, the contractor may be held liable for damages (additional review, and administrative costs) which the Government incurs.

b. The Government will evaluate the contractor’s performance on each task order (or major phase of a task order).