Solicitation.pdf

REQUEST FOR PROPOSAL

(RFP)

U.S. GENERAL SERVICES

ADMINISTRATION

Acquisition Management Division

230 South Dearborn Street, Room 3600 Chicago, IL 60604

SOLICITATION NUMBER: GS-05-P-16-SL-D-7008

SERVICE: CUSTODIAL AND RELATED SERVICES

LOCATION(S): Hammond and South Bend, Indiana

PERIOD OF PERFORMANCE: November 1, 2016 thru October 31, 2017 (and 4-one year options)

SOLICITATION ISSUE DATE: May 13, 2016

OFFER RECEIPT DATE/TIME: June 14, 2016

LOCATION(S):

Location 1

Hammond Federal Courthouse 5400 Federal Plaza, Hammond, Indiana 46320

Location 2

Robert A. Grant Federal Building and U. S. Courthouse 204 South Main Street, South Bend, Indiana 46601

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TABLE OF CONTENTS

(Sections A through M)

A. SOLICITATION/CONTRACT FORM

A.1 STANDARD FORMS:

B. SERVICES, ORDERING AND PRICES

B.1 DESCRIPTION OF SERVICES

B.1.0 Offer for Services.

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

C.1 DEFINITIONS

C.1.0 General Program C.1.0.0 Above Standard Services C.1.0.1 Acceptance C.1.0.2 Approval C.1.0.3 Building C.1.0.4 Cleanable Square Feet – (EXHIBIT 1) C.1.0.5 Cleaning Performance Standard – (C.5 Standard Services) C.1.0.6 Contracting Officer (CO) C.1.0.7 Contracting Officer's Representative (COR) C.1.0.8 Contractor. The “Contractor” as used in this document refers to the company or firm awarded this contract.

C.1.0.9 Custodial C.1.0.10 Defective Service (Deficiencies) C.1.0.11 Emergency C.1.0.12 Environmentally Sustainable – (C.3 Green Cleaning) C.1.0.13 Federal Holidays – (F.3 Recognized Holidays) C.1.0.14 Federally Equipped Food Service C.1.0.15 Floor Maintenance Services – (C.5.1.1 Floor Care) C.1.0.16 Guiding Principles for Sustainable Existing Buildings C.1.0.17 GSA Green Purchasing Program (GPP) – (C.4 Green Purchasing Plan) C.1.0.18 Green Cleaning – (C.3 Green Cleaning)

C.1.0.19 LEED-EB – (@@H.7 LEED-EB)

C.1.0.20 Modification C.1.0.21 Negligence C.1.0.22 Designated On-site Authority C.1.0.23 Ordering Official C.1.0.24 Performance Based Service Contracting C.1.0.25 Periodic Work C.1.0.26 Product Preference – (EXHIBIT 6) C.1.0.27 Quality Assurance Surveillance Plan (QASP) – (EXHIBIT 2) C.1.0.28 Quality Control Program (QCP) – (C.14 Quality Control Plan (QCP)) C.1.0.29 Sanitize C.1.0.30 Service Calls – (C.7 Service Calls) C.1.0.31 Standard Services – (C.5 Standard Services) C.1.0.32 Stewardship C.1.0.33 Storage Space C.1.0.34 Contractor Performance Assessment Reporting System (CPARS) C.1.1 AbilityOne Commission (the Commission) - Formerly Known As The Committee For Purchase For People Who Are Blind Or Severely Disabled.

C.1.1.0 Commission For Purchase For People Who Are Blind Or Severely Disabled C.1.1.1 Community Rehabilitation Programs (CRP)

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C.1.1.2 Contracting Activity (CA) C.1.1.3 Fair Market Price (FMP) C.1.1.4 Follow-on Year (FOY) C.1.1.5 Impasse C.1.1.6 SourceAmerica C.1.1.7 Procurement List (PL) C.1.1.8 Purchase Exemption

C.2 OBJECTIVES AND SCOPE

C.2.0 The Contractor Shall C.2.1 Cleaning Hours C.2.2 Normal Building Operating Hours C.2.3 Normal Working Hours

C.3 GREEN CLEANING

C.4. GREEN PURCHASING PLAN

C.4.0 SUSTAINABLE PRODUCTS

C.4.1 Proof of Compliance C.4.2 Exemptions C.4.3 Additional Guidance for Other Products

C.5 STANDARD SERVICES

C.5.1 Interior Services C.5.1.0 Performance Standards C.5.1.1 Floor Care C.5.1.2 Carpets and Rugs C.5.1.3 Floor Mats and Runners C.5.1.4 Restrooms, Shower Rooms, Locker Rooms and Holding Cells C.5.1.5 Fixtures C.5.1.6 Surfaces C.5.1.7 Walls C.5.1.8 High Cleaning C.5.1.9 Dusting C.5.1.10 Trash, Wastebaskets and Ash Receptacles C.5.1.11 Recyclables C.5.1.12 Elevators, Escalators And Stairways C.5.1.13 Plate Glass C.5.1.14 Window Washing C.5.1.15 Blinds and Coverings in Common Areas (Not Including Drapes, Curtains And Unique Coverings) and Building Standard Blinds/Coverings in Tenant Space.

C.5.1.16 Fine Arts Collection C.5.1.17 Policing Inside Areas C.5.1.18 Interior and Atrium Plants (Common Areas Only) RESERVED C.5.1.19 Concessions C.5.1.20 Postal Space C.5.1.21 Fitness Centers, Health Units and Laboratories C.5.2 Exterior Services C.5.2.0 Performance Standards C.5.2.1 Plate Glass C.5.2.2 Window Washing C.5.2.3 Canopies C.5.2.4 Hard Surface Areas C.5.2.5 Ash Receptacles and Trash Containers C.5.2.6 Surfaces (Signs, Tables, etc.)

C.5.2.7 Graffiti Removal C.5.2.8 Excrement Removal (Human, Bird and Animal) C.5.2.9 Policing Outside Areas C.5.3 Snow and Ice Removal C.5.4 Grounds Maintenance C.5.4.0 Grounds Maintenance Services C.5.4.1 Landscape Erosion Management RESERVED

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C.5.4.2 Composting RESERVED C.5.4.3 Trees and Shrubs C.5.4.4 Mulching C.5.4.5 Mowing and Edging C.5.4.6 Leaf Removal C.5.4.7 Over Seeding, Dethatching And Plugging C.5.4.8 Fertilization C.5.4.9 Flowerbeds and Plants C.5.4.10 Plant Replacements Due to Contractor Negligence C.5.4.11 Soil and Ground Covers C.5.4.12 Unimproved Grounds RESERVED C.5.4.13 Fence Lines C.5.4.14 Weeds C.5.4.15 Irrigation C.5.4.16 Watering C.5.4.17 Adjust, Clean and Set Automatic Controllers C.5.4.18 Integrated Pest Management Plan (IPM)

C.6 ABOVE STANDARD SERVICES

C.6.1 Carpet Extraction (Private Areas that exceed 10 SqFt) C.6.2 Floor Maintenance Services C.6.3 Window Washing C.6.4 Postal Lock Boxes and Mail Cases RESERVED C.6.5 Washing Blinds and Coverings (Not Including Drapes, Curtains and Unique Coverings) C.6.6 Pressure Washing and Steam Cleaning C.6.7 Tree Thinning C.6.8 Trees and Grounds Survey RESERVED C.6.9 Government Furnished Trees and Plants C.6.10 Snow and Ice Removal for Areas Requiring Special Mechanized Equipment C.6.11 Snow Hauling C.6.12 Laborer C.6.13 High Cleaning

C.7 SERVICE CALLS

C.8 COMMUNICATION PLAN

C.9 _ PROTECTION AND DAMAGE

C.10 SOLID WASTE/TRASH/RECYCLING MANAGEMENT

C.10.1.0 Solid Waste/Trash Audits RESERVED C.10.1.1 Extend of Work RESERVED C.10.1.2 Solid Waste/Trash Removal and Disposal C.10.1.3 Solid Waste/Trash Records And Reports C.10.1.4 Trash Pick-ups on Call C.10.2.1 Extent of Work C.10.2.2 Recyclable Materials Disposition C.10.2.3 Recyclables C.10.2.4 Pick-ups on Call C.10.2.5 Recycling Containers C.10.2.6 Restriction on Use C.10.2.7 Recycling Proceeds C.10.2.8 Recycling Records and Reports C.11.0 Recycling and Waste Reports C.11.1 Report Calculations C.11.2 Green Purchase Reports C.11.3 Integrated Pest Management Report C.11.4 Supporting Documentation C.11.5 Reporting Formats

C.12 INTEGRATED PEST MANAGEMENT

C.12.0 Preventive Pest Maintenance C.12.1 General C.12.2 Pests Included and Excluded

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C.12.3 Initial Pest Assessment C.12.4 Integrated Pest Control Plan C.12.5 Pesticide Application C.12.6 Structural and Procedural Recommendations C.12.7 Record Keeping C.12.8 Manner and Time to Conduct Service C.12.9 Insect Control C.12.10 Rodent Control C.12.11 Safety and Health

C.13 CHILD CARE CENTER RESERVED

C.13.0 Products C.13.1 Standards C.13.2 Guidance C.13.3 Safety C.13.4 Cleaning Requirements C.13.5 Quality Standards for Child Care

C.14 QUALITY CONTROL PLAN (QCP)

C.15 CLEANING SCHEDULES

C.16 COMMUNICATION REQUIREMENTS

C.17 FEDERAL REQUIREMENTS

C.18 CONTRACTOR SUBMITTALS/DELIVERABLES CHART

C.19 HISTORIC BUILDING PRESERVATION

C.20 SUBCONTRACTING

D. PACKAGING AND MARKING

D.1 PAYMENT OF POSTAGE AND FEES

D.2. Marking

E. INSPECTION AND ACCEPTANCE

E.1 FAR 52.246-4 INSPECTION OF SERVICES—FIXED PRICE (AUG 1996)@@ USE FOR NON-ABILITYONE

CONTRACT

E.1 FAR 52.246-4 INSPECTION OF SERVICES—FIXED PRICE (AUG 1996) (DEVIATION-MAY 2003)@@USE

FOR ABILITYONE CONTRACT

E.2 DEDUCTION RATE

E.3 REDUCTION OF SPACE

E.4 INCREASE OF SPACE

E.5 CONTRACT CLOSE-OUT INSPECTION

F. DELIVERIES OR PERFORMANCE

F.1 PLACE OF PERFORMANCE

F.2 TERM OF CONTRACT

F.3 RECOGNIZED HOLIDAYS

F.4 OPTIONS

G. CONTRACT ADMINISTRATION DATA

G.1 PAYMENT (GENERAL)

G.2 PAYMENT FOR SERVICES

G.3 GSAR 552.232-77 PAYMENT BY GOVERNMENT CHARGE CARD (NOV 2009)

G.4 EVALUATING CONTRACTOR PERFORMANCE (

COPIES OF THE EVALUATIONS, CONTRACTOR RESPONSES, AND REVIEW COMMENTS, IF ANY, WILL BE RETAINED AS

PART OF THE CONTRACT FILE.

G.5 SUSPENSION OF WORK

G.6 LIMITATION OF GOVERNMENT’S OBLIGATION

H. SPECIAL CONTRACT REQUIREMENTS

H.1 CONTRACTOR RESPONSIBILITIES

H.1.0 Supervisors H.1.1 Communication

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H1.2 Training H.1.3 Uniforms H.1.4 Exposure Control Program H.1.5 Key Control H.1.6 Qualifications of Personnel (Resumes) H.1.7 Miscellaneous Requirements

H.2 OCCUPANT EMERGENCY PLAN (OEP)

H.3 CONTRACTOR PANDEMIC PLAN

H.4 CONSERVATION

H.5 AFFIRMATIVE PROCUREMENT PROGRAM (APP)

H.6 ASBESTOS AWARENESS TRAINING (FOR BUILDINGS WHICH CONTAIN ASBESTOS OR WHERE IT HAS BEEN

PRESUMED)

H.7 LEED-EB

H.8 PROVIDED BY THE GOVERNMENT (NOT IDENTIFIED ELSEWHERE IN THE SPECIFICATION)

H.9 USE OF GOVERNMENT INFORMATION TECHNOLOGY

H.10 SECURITY REQUIREMENTS AND PERSONAL IDENTITY VERIFICATION PROCEDURES (NON-CLASSIFIED

CONTRACT)

H.10.1 Reserved H.10.2 Suitability Determinations H.10.3 GSA Criteria for Adjudication H.10.4 Compliance with Security Requirements H.10.5 Identification Credential

H.11 RESERVED

H.12 STANDARDS OF CONDUCT

H.13 REMOVAL FROM CONTRACT WORK

H.14 SENSITIVE BUT UNCLASSIFIED (SBU) BUILDING INFORMATION

H.15 RECORDING PRESENCE

H.16 GOVERNMENT FORMS

H.17 OTHER CONTRACTORS

H.18 ORDINANCES, TAXES, PERMITS AND LICENSES

H.19 DISCREPANCY IN THE SPECIFICATIONS

I. CONTRACT CLAUSES

J. LIST OF ATTACHMENTS (LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS)

EXHIBIT 1

BUILDING INFORMATION SHEET

EXHIBIT 2

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

EXHIBIT 3

SURVEILLANCE FORMS

EXHIBIT 4

BUILDING EXTERIOR AND HARDSCAPE PLAN - RESERVED

EXHIBIT 5

EROSION AND SEDIMENT CONTROL PLAN - RESERVED

EXHIBIT 6

GREEN PURCHASE REPORTS

EXHIBIT 7

GREEN PURCHASE REPORTS

EXHIBIT 8

RECYCLING/SOLID WASTE TRASH REPORT

EXHIBIT 9

KEY SUSTAINABILITY PRODUCTS (KSP) STANDARDS AND RECOMMENDED SUBMITTALS

EXHIBIT 10

PBS WASTE AUDIT – RESERVED

EXHIBIT 11

PEST CONTROL WORK AND INSPECTION REPORT (GSA 3638)

K. REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF BIDDERS/OFFERORS

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K.1 ANNUAL REPRESENTATIONS AND CERTIFICATIONS

L. INSTRUCTIONS, CONDITIONS, AND NOTICES TO BIDDERS/OFFERORS

L.1 BID GUARANTEE REQUIREMENT

L.2 PERFORMANCE BOND REQUIREMENT

L.3 _ INSURANCE REQUIREMENT

L.4 _ INSPECTION OF THE FACILITY

L.5 _ RESERVED.

L.6 _ INSTRUCTIONS FOR SUBMITTING PROPOSALS

L.7 RESERVED

L.8 INCONSISTENCIES IN SPECIFICATIONS

L.9 TYPE OF CONTRACT

L.10 OFFERORS CHECKLIST

M. EVALUATION FACTORS FOR AWARD

M.1 BASIS OF AWARD

M.2 PAST PERFORMANCE

M.3 TOTAL EVALUATED PRICE

M.4 SPECIAL STANDARD(S) OF RESPONSIBILITY

M.5 FAR 52.217-5 EVALUATION OF OPTIONS (JULY 1990)

GSA FORM 527 CONTRACTOR'S QUALIFICATIONS AND FINANCIAL INFORMATION

SF 24 BID BOND

SOLICITATION, OFFER AND AWARD 1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 7900)

RATING PAGE OF PAGES

2. CONTRACT NUMBER 3. SOLICITATION NUMBER 4. TYPE OF SOLICITATION 5. DATE ISSUED 6. REQUISITION/PURCHASE NUMBER

CODE7. ISSUED BY 8. ADDRESS OFFER TO (If other than item 7)

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

9. Sealed offers in original and copies for furnishings the supplies or services in the Schedule will be received at the place specified in item 8, or if hand carried, in the depository located in until local time

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR

INFORMATION

CALL:

A. NAME B. TELEPHONE (NO COLLECT CALLS)

AREA CODE NUMBER EXT.

C. E-MAIL ADDRESS

11. TABLE OF CONTENTS

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. PAGE(S)DESCRIPTION

A B C D E F G H

I

J

K

L

M EVALUATION FACTORS FOR AWARD

INSTRS., CONDS., AND NOTICES TO OFFERORS

REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS

PART IV - REPRESENTATIONS AND INSTRUCTIONS

LIST OF ATTACHMENTS

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

CONTRACT CLAUSESSOLICITATION/CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/COSTS

DESCRIPTION/SPECS./WORK STATEMENT

PACKAGING AND MARKING

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

CONTRACT ADMINISTRATION DATA

SPECIAL CONTRACT REQUIREMENTS

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

OFFER (Must be fully completed by offeror)

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS(%)

DATEAMENDMENT NO.AMENDMENT NO. DATE

15A. NAME AND

ADDRESS

OF OFFER-

OR

CODE FACILITY 16. NAME AND THE TITLE OF PERSON AUTHORIZED TO SIGN OFFER

(Type or print)

15B. TELEPHONE NUMBER

AREA CODE NUMBER EXT.

15C. CHECK IF REMITTANCE ADDRESS IS

DIFFERENT FROM ABOVE - ENTER SUCH

ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL OPEN COMPETITION:

10 U.S.C. 2304 (c) 41 U.S.C. 253 (c)

24. ADMINISTERED BY (If other than Item 7)

26. NAME OF CONTRACTING OFFICER (Type or print)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

25. PAYMENT WILL BE MADE BY

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

CODE

ITEM

STANDARD FORM 33 (REV,. 9-97)

Prescribed by GSA - Far (48 CFR) 53.214 (c)

SEALED BID (IFB)

NEGOTIATED (RFP)

(Hour) (Date)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

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B. SERVICES, ORDERING AND PRICES

B.1 Description of Services The Contractor shall provide the management, supervision, manpower, equipment and supplies necessary to provide custodial and related services as described herein. Work under this contract is expected to commence on or about November 1, 2016.

B.1.0 Offer for Services.

Location 1 Building No: IN0300ZZ Building Name: Hammond Courthouse Building Address: 5400 Federal Plaza Building City: Hammond Building State: Indiana

Location 2 Building No: IN0096ZZ Building Name: Robert Grant Federal Building Building Address: 204 S. Main Street Building City: South Bend Building State: Indiana

[10]

Location #1 – Hammond Federal Building

Initial 12 month period

ITEM

DESCRIPTION UNIT QUANTITY UNIT PRICE

1. Standard Services: Custodial and related services Including Interior, Grounds Maintenance (Exterior), Snow removal, Trash Removal, Recycling, Window washing, Integrated Pest Management

Month

2. Carpet Cleaning by Extraction 100 SF 1 $

3. Strip and Apply Finish Floor 100 SF 1 $

4. Stripping and Sealing 100 SF 1 $

5. Windows Washing

Interior and exterior side of the exterior windows.

A. Interior Job B. Exterior Job

6. Postal Lock Boxes and Mail Cases Job N/A $

7. Wash Blinds and coverings Job 1 $

8. Pressure Washing and Steam Cleaning 100 SF 1 $

9. Scrub and Rinse Loading Docks, Platforms, Trash

Rooms, Garage Ramps and Driveways

100 SF 1 $

10. Tree Thinning Hour N/A $

11. Planting Government Furnished Trees and Plants Hour N/A $

12. Snow Removal

Services for removing snow and ice requiring use of heavy equipment such as plows, bobcats etc. Include cost for all equipment and labor. See Note 1

Hour 30 $

13.

Snow Hauling Services for hauling snow from the facility. Include costs for truck and driver. See Note 1

Hour 2 $

14a. Hourly Rate for Laborer During Normal Working Hours See Note 2/3

Hour N/A $

14b. Hourly Rate for Laborer After Normal Working Hours See Note 2/3

Hour 1 $

15a. Hourly Rate for Janitor During Normal Working Hours See Note 2/3

Hour N/A $

15b. Hourly Rate for Janitor After Normal Working Hours See Note 2/3

Hour 5 $

16a. Hourly Rate for Supervisor During Normal Working Hours See Note 2/3

Hour N/A $

16b. Hourly Rate for Supervisor After Normal Working Hours See Note 2/3

Hour N/A $

[11]

Option 1, First Additional 12 Month Period

DESCRIPTION UNIT QUANTITY UNIT PRICE

1. Standard Services: Custodial and related services Including Interior, Grounds Maintenance (Exterior),

3. Strip and Apply Finish Floor 100 SF 1 $

4. Stripping and Sealing 100 SF 1 $

5. Windows Washing

Interior and exterior side of the exterior windows.

A. Interior Job B. Exterior Job

6. Postal Lock Boxes and Mail Cases Job N/A $

7. Wash Blinds and coverings Job 1 $

8. Pressure Washing and Steam Cleaning 100 SF 1 $

9. Scrub and Rinse Loading Docks, Platforms, Trash

Rooms, Garage Ramps and Driveways

100 SF 1 $

10. Tree Thinning Hour N/A $

11. Planting Government Furnished Trees and Plants Hour N/A $

12. Snow Removal

Services for removing snow and ice requiring use of heavy equipment such as plows, bobcats etc. Include

Services for hauling snow from the facility. Include costs for truck and driver. See Note 1

Hour 2 $

14a. Hourly Rate for Laborer During Normal Working Hours See Note 2/3

Hour N/A $

14b. Hourly Rate for Laborer After Normal Working Hours See Note 2/3

Hour 1 $

15a. Hourly Rate for Janitor During Normal Working Hours See Note 2/3

Hour N/A $

15b. Hourly Rate for Janitor After Normal Working Hours See Note 2/3

Hour 5 $

16a. Hourly Rate for Supervisor During Normal Working Hours See Note 2/3

Hour N/A $

16b. Hourly Rate for Supervisor After Normal Working

Option 2, Second Additional 12 Month Period

DESCRIPTION UNIT QUANTITY UNIT PRICE

[12]

DESCRIPTION UNIT QUANTITY UNIT PRICE

1. Standard Services: Custodial and related services Including Interior, Grounds Maintenance (Exterior),

3. Strip and Apply Finish Floor 100 SF 1 $

4. Stripping and Sealing 100 SF 1 $

5. Windows Washing

Interior and exterior side of the exterior windows.

A. Interior Job B. Exterior Job

6. Postal Lock Boxes and Mail Cases Job N/A $

7. Wash Blinds and coverings Job 1 $

8. Pressure Washing and Steam Cleaning 100 SF 1 $

9. Scrub and Rinse Loading Docks, Platforms, Trash

Rooms, Garage Ramps and Driveways

100 SF 1 $

10. Tree Thinning Hour N/A $

11. Planting Government Furnished Trees and Plants Hour N/A $

12. Snow Removal

Services for removing snow and ice requiring use of heavy equipment such as plows, bobcats etc. Include

Services for hauling snow from the facility. Include costs for truck and driver. See Note 1

Hour 2 $

14a. Hourly Rate for Laborer During Normal Working Hours See Note 2/3

Hour N/A $

14b. Hourly Rate for Laborer After Normal Working Hours See Note 2/3

Hour 1 $

15a. Hourly Rate for Janitor During Normal Working Hours See Note 2/3

Hour N/A $

15b. Hourly Rate for Janitor After Normal Working Hours See Note 2/3

Hour 5 $

16a. Hourly Rate for Supervisor During Normal Working Hours See Note 2/3

Hour N/A $

16b. Hourly Rate for Supervisor After Normal Working

[13]

Option 3, Third Additional 12 Month Period

DESCRIPTION UNIT QUANTITY UNIT PRICE

1. Standard Services: Custodial and related services Including Interior, Grounds Maintenance (Exterior),

3. Strip and Apply Finish Floor 100 SF 1 $

4. Stripping and Sealing 100 SF 1 $

5. Windows Washing

Interior and exterior side of the exterior windows.

A. Interior Job B. Exterior Job

6. Postal Lock Boxes and Mail Cases Job N/A $

7. Wash Blinds and coverings Job 1 $

8. Pressure Washing and Steam Cleaning 100 SF 1 $

9. Scrub and Rinse Loading Docks, Platforms, Trash

Rooms, Garage Ramps and Driveways

100 SF 1 $

10. Tree Thinning Hour N/A $

11. Planting Government Furnished Trees and Plants Hour N/A $

12. Snow Removal

Services for removing snow and ice requiring use of heavy equipment such as plows, bobcats etc. Include

Services for hauling snow from the facility. Include costs for truck and driver. See Note 1

Hour 2 $

14a. Hourly Rate for Laborer During Normal Working Hours See Note 2/3

Hour N/A $

14b. Hourly Rate for Laborer After Normal Working Hours See Note 2/3

Hour 1 $

15a. Hourly Rate for Janitor During Normal Working Hours See Note 2/3

Hour N/A $

15b. Hourly Rate for Janitor After Normal Working Hours See Note 2/3

Hour 5 $

16a. Hourly Rate for Supervisor During Normal Working Hours See Note 2/3

Hour N/A $

16b. Hourly Rate for Supervisor After Normal Working

[14]

Option 4, Fourth Additional 12 Month Period

DESCRIPTION UNIT QUANTITY UNIT PRICE

1. Standard Services: Custodial and related services Including Interior, Grounds Maintenance (Exterior),

3. Strip and Apply Finish Floor 100 SF 1 $

4. Stripping and Sealing 100 SF 1 $

5. Windows Washing

Interior and exterior side of the exterior windows.

A. Interior Job B. Exterior Job

6. Postal Lock Boxes and Mail Cases Job N/A $

7. Wash Blinds and coverings Job 1 $

8. Pressure Washing and Steam Cleaning 100 SF 1 $

9. Scrub and Rinse Loading Docks, Platforms, Trash

Rooms, Garage Ramps and Driveways

100 SF 1 $

10. Tree Thinning Hour N/A $

11. Planting Government Furnished Trees and Plants Hour N/A $

12. Snow Removal

Services for removing snow and ice requiring use of heavy equipment such as plows, bobcats etc. Include

Services for hauling snow from the facility. Include costs for truck and driver. See Note 1

Hour 2 $

14a. Hourly Rate for Laborer During Normal Working Hours See Note 2/3

Hour N/A $

14b. Hourly Rate for Laborer After Normal Working Hours See Note 2/3

Hour 1 $

15a. Hourly Rate for Janitor During Normal Working Hours See Note 2/3

Hour N/A $

15b. Hourly Rate for Janitor After Normal Working Hours See Note 2/3

Hour 5 $

16a. Hourly Rate for Supervisor During Normal Working Hours See Note 2/3

Hour N/A $

16b. Hourly Rate for Supervisor After Normal Working

[15]

Location #2 – South Bend, IN

Initial 12 Month Period

DESCRIPTION UNIT QUANTITY UNIT PRICE

1. Standard Services: Custodial and related services Including Interior, Grounds Maintenance (Exterior),

2. Carpet Cleaning by Extraction 100 SF 3 $

3. Strip and Apply Finish Floor 100 SF 1 $

4. Stripping and Sealing 100 SF 1 $

5. Windows Washing

Interior and exterior side of the exterior windows.

A. Interior Job B. Exterior Job

6. Postal Lock Boxes and Mail Cases Job N/A $

7. Wash Blinds and coverings Job 1 $

8. Pressure Washing and Steam Cleaning 100 SF 1 $

9. Scrub and Rinse Loading Docks, Platforms, Trash

Rooms, Garage Ramps and Driveways

100 SF 1 $

10. Tree Thinning Hour N/A $

11. Planting Government Furnished Trees and Plants Hour N/A $

12. Snow Removal

Services for removing snow and ice requiring use of heavy equipment such as plows, bobcats etc. Include

Hour 17 $

Services for hauling snow from the facility. Include costs for truck and driver. See Note 1

Hour 1 $

14a. Hourly Rate for Laborer During Normal Working Hours See Note 2/3

Hour N/A $

14b. Hourly Rate for Laborer After Normal Working Hours See Note 2/3

Hour N/A $

15a. Hourly Rate for Janitor During Normal Working Hours See Note 2/3

Hour 2 $

15b. Hourly Rate for Janitor After Normal Working Hours See Note 2/3

Hour 16 $

16a. Hourly Rate for Supervisor During Normal Working Hours See Note 2/3

Hour N/A $

16b. Hourly Rate for Supervisor After Normal Working

Hour 16 $

[16]

Option 1, First Additional 12 Month Period

DESCRIPTION UNIT QUANTITY UNIT PRICE

1. Standard Services: Custodial and related services Including Interior, Grounds Maintenance (Exterior),

3. Strip and Apply Finish Floor 100 SF 1 $

4. Stripping and Sealing 100 SF 1 $

5. Windows Washing

Interior and exterior side of the exterior windows.

A. Interior Job B. Exterior Job

6. Postal Lock Boxes and Mail Cases Job N/A $

7. Wash Blinds and coverings Job 1 $

8. Pressure Washing and Steam Cleaning 100 SF 1 $

9. Scrub and Rinse Loading Docks, Platforms, Trash

Rooms, Garage Ramps and Driveways

100 SF 1 $

10. Tree Thinning Hour N/A $

11. Planting Government Furnished Trees and Plants Hour N/A $

12. Snow Removal

Services for removing snow and ice requiring use of heavy equipment such as plows, bobcats etc. Include

Services for hauling snow from the facility. Include costs for truck and driver. See Note 1

Hour 1 $

14a. Hourly Rate for Laborer During Normal Working Hours See Note 2/3

Hour N/A $

14b. Hourly Rate for Laborer After Normal Working Hours See Note 2/3

Hour N/A $

15a. Hourly Rate for Janitor During Normal Working Hours See Note 2/3

Hour 2 $

15b. Hourly Rate for Janitor After Normal Working Hours See Note 2/3

Hour 16 $

16a. Hourly Rate for Supervisor During Normal Working Hours See Note 2/3

Hour N/A $

16b. Hourly Rate for Supervisor After Normal Working

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Option 2, Second Additional 12 Month Period

DESCRIPTION UNIT QUANTITY UNIT PRICE

1. Standard Services: Custodial and related services Including Interior, Grounds Maintenance (Exterior),

3. Strip and Apply Finish Floor 100 SF 1 $

4. Stripping and Sealing 100 SF 1 $

5. Windows Washing

Interior and exterior side of the exterior windows.

A. Interior Job B. Exterior Job

6. Postal Lock Boxes and Mail Cases Job N/A $

7. Wash Blinds and coverings Job 1 $

8. Pressure Washing and Steam Cleaning 100 SF 1 $

9. Scrub and Rinse Loading Docks, Platforms, Trash

Rooms, Garage Ramps and Driveways

100 SF 1 $

10. Tree Thinning Hour N/A $

11. Planting Government Furnished Trees and Plants Hour N/A $

12. Snow Removal

Services for removing snow and ice requiring use of heavy equipment such as plows, bobcats etc. Include

Services for hauling snow from the facility. Include costs for truck and driver. See Note 1

Hour 1 $

14a. Hourly Rate for Laborer During Normal Working Hours See Note 2/3

Hour N/A $

14b. Hourly Rate for Laborer After Normal Working Hours See Note 2/3

Hour N/A $

15a. Hourly Rate for Janitor During Normal Working Hours See Note 2/3

Hour 2 $

15b. Hourly Rate for Janitor After Normal Working Hours See Note 2/3

Hour 16 $

16a. Hourly Rate for Supervisor During Normal Working Hours See Note 2/3

Hour N/A $

16b. Hourly Rate for Supervisor After Normal Working

[18]

Option 3, Third Additional 12 Month Period

DESCRIPTION UNIT QUANTITY UNIT PRICE

1. Standard Services: Custodial and related services Including Interior, Grounds Maintenance (Exterior),

3. Strip and Apply Finish Floor 100 SF 1 $

4. Stripping and Sealing 100 SF 1 $

5. Windows Washing

Interior and exterior side of the exterior windows.

A. Interior Job B. Exterior Job

6. Postal Lock Boxes and Mail Cases Job N/A $

7. Wash Blinds and coverings Job 1 $

8. Pressure Washing and Steam Cleaning 100 SF 1 $

9. Scrub and Rinse Loading Docks, Platforms, Trash

Rooms, Garage Ramps and Driveways

100 SF 1 $

10. Tree Thinning Hour N/A $

11. Planting Government Furnished Trees and Plants Hour N/A $

12. Snow Removal

Services for removing snow and ice requiring use of heavy equipment such as plows, bobcats etc. Include

Services for hauling snow from the facility. Include costs for truck and driver. See Note 1

Hour 1 $

14a. Hourly Rate for Laborer During Normal Working Hours See Note 2/3

Hour N/A $

14b. Hourly Rate for Laborer After Normal Working Hours See Note 2/3

Hour N/A $

15a. Hourly Rate for Janitor During Normal Working Hours See Note 2/3

Hour 2 $

15b. Hourly Rate for Janitor After Normal Working Hours See Note 2/3

Hour 16 $

16a. Hourly Rate for Supervisor During Normal Working Hours See Note 2/3

Hour N/A $

16b. Hourly Rate for Supervisor After Normal Working

[19]

Option 4, Fourth Additional 12 Month Period

DESCRIPTION UNIT QUANTITY UNIT PRICE

1. Standard Services: Custodial and related services Including Interior, Grounds Maintenance (Exterior),

3. Strip and Apply Finish Floor 100 SF 1 $

4. Stripping and Sealing 100 SF 1 $

5. Windows Washing

Interior and exterior side of the exterior windows.

A. Interior Job B. Exterior Job

6. Postal Lock Boxes and Mail Cases Job N/A $

7. Wash Blinds and coverings Job 1 $

8. Pressure Washing and Steam Cleaning 100 SF 1 $

9. Scrub and Rinse Loading Docks, Platforms, Trash

Rooms, Garage Ramps and Driveways

100 SF 1 $

10. Tree Thinning Hour N/A $

11. Planting Government Furnished Trees and Plants Hour N/A $

12. Snow Removal

Services for removing snow and ice requiring use of heavy equipment such as plows, bobcats etc. Include

Services for hauling snow from the facility. Include costs for truck and driver. See Note 1

Hour 1 $

14a. Hourly Rate for Laborer During Normal Working Hours See Note 2/3

Hour N/A $

14b. Hourly Rate for Laborer After Normal Working Hours See Note 2/3

Hour N/A $

15a. Hourly Rate for Janitor During Normal Working Hours See Note 2/3

Hour 2 $

15b. Hourly Rate for Janitor After Normal Working Hours See Note 2/3

Hour 16 $

16a. Hourly Rate for Supervisor During Normal Working Hours See Note 2/3

Hour N/A $

16b. Hourly Rate for Supervisor After Normal Working

All the contractor’s labor hour prices must include expenses for overhead, General and Administrative (G&A) and profit. Thus no separate allowance for travel time, parking, overhead, G&A or profit will be applied when hourly services are ordered.

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Note 1: Manual snow removal includes the use of snow blowers, shovels, etc and application of snow melt or sand for building entrances, steps, landing, sidewalks, plaza and parking areas is included in the basic monthly price. DO NOT include manual snow removal in the hourly line item prices for snow removal and hauling.

Note 2: Quote a per hour price for providing Above Standard Services that are in addition to the services specified herein as standard services. A laborer is a worker with responsibilities covered by the Department of Labor Wage Determination under the category of Laborer. Laborer work may include all miscellaneous jobs requested by the CO or their designee.

Note 3: Quote a price per hour for providing Above Standard Services when ordered that are in addition to the services specified herein for the standard services. Orders for above standard service may be placed orally when the amount of the order totals $2,500.00 or less or in the event of an emergency. All orders which exceed $2,500.00 must be placed or confirmed by issuance of a GSA Form 300, Order for Supplies or Services and will be paid by GSA Finance. The GSA Form 300 will describe the service to be provided and will establish, excluding emergencies as determined by the Contracting Officer (CO) or the Contracting Officer’s Representative (COR), the maximum number of hours for which the contractor will be compensated. Orders of $2,500.00 or less may be processed using the Governmentwide commercial purchase card, which is the preferred method to purchase and to pay for micro purchases. Individual orders for above standard services involving more than forty (40) hours will only be issued with the assent of the contractor. This above standard services provision is intended to be used to satisfy the Government's short term non recurring needs for service. Should a continuing need for additional service arise, a contract modification will be negotiated pursuant to the "Changes Fixed Price" clause. Above standard services cannot be accomplished by diverting resources from work that is supposed to be accomplished.

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C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

C.1 Definitions C.1.0 General Program The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the Occupational Safety and Health Act (OSHA) and NIBS.

C.1.0.0 Above Standard Services Above Standard Services are services not covered in the monthly price of the contract. Contractor prices include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

C.1.0.1 Acceptance The term constitutes acknowledgment that the supplies or services required in the contact conform to applicable contract quality and quantity requirements.

C.1.0.2 Approval ‘Approval’ means the Government has reviewed the submittals, deliverables, or administrative documents [e.g., insurance certificates, Safety Data Sheets (SDS), etc.], and has determined that the documents conform to contract requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, and local laws and regulations.

C.1.0.3 Building A reference to ‘facility’ and ‘site’ is interchangeable with ‘building.’ A man-made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

C.1.0.4 Cleanable Square Feet – (EXHIBIT 1) The Cleanable area represents the portion of rentable square footage that is regularly cleaned, and excludes those components of rentable square footage that are not cleaned by the contractor or such as mechanical areas, most computer server rooms and wiring closets, and some storage and filing areas.

C.1.0.5 Cleaning Performance Standard – (C.5 Standard Services) The overall quality performance standard the contractor will be held to is: “The Contractor will clean the facility throughout the contract period, with the outcome of ensuring that the physical and capital assets are maintained and preserved in the same or better condition that they were in when the Contractor first started the contract, normal operating wear taken into account.”

C.1.0.6 Contracting Officer (CO) The CO has the responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take action on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules, make final decisions on disputed deductions from contract payments for nonperformance or unsatisfactory performance; terminate the contract for convenience or default; and issue final decisions regarding contract questions or matters under dispute. However, the CO may delegate certain other responsibilities to authorized Government representatives.

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C.1.0.7 Contracting Officer's Representative (COR) The COR shall be appointed by letter from the CO at time of award and if necessary revised by letter during the contract period to assist him/her in discharging his/her responsibilities. The responsibilities of the COR include, but are not limited to: Evaluating Contractor performance with the Government's representative at the work site; advising the Contractor of proposed deductions for nonperformance or unsatisfactory performance; compliance with contract requirements insofar as the work is concerned; issuing purchase orders, and advising the CO of any factors which may cause delay in work performance. The COR will assist in the discharge of the Contracting Officer's responsibilities when the Contracting Officer is unable to be directly in touch with the contract work. The CO uses CORs are the primary Government representatives for the administration of the contract. CORs shall have proper training and experience in inspecting contracts, but do not have the authority to modify the contract.

C.1.0.8 Contractor. The “Contractor” as used in this document refers to the company or firm awarded this contract.

C.1.0.9 Custodial A reference to ‘custodial’ is interchangeable with ‘janitorial’. Custodial and related services can include cleaning, window washing, trash removal, recycling, landscaping, and maintaining a building or area.

C.1.0.10 Defective Service (Deficiencies) A unit of service that does not conform to the level of performance specified

C.1.0.11 Emergency The term ‘emergency’ includes, but is not limited to bombings, and bomb threats, civil disturbances, fires, explosions, electrical failure, loss of water pressure, building flooding, sanitary and sewer line stoppage, chemical and gas leaks, medical emergencies, hurricanes, tornadoes, floods, and earthquakes.

C.1.0.12 Environmentally Sustainable – (C.3 Green Cleaning) These are products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, product, chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service. Refer to Section C.17 Federal Requirements for a list of environmentally sustainable attributes and certifying entities.

C.1.0.13 Federal Holidays – (F.3 Recognized Holidays) Federal holidays are New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

When Federal Holidays fall on weekends, a weekday is typically designated as the holiday.

C.1.0.14 Federally Equipped Food Service – Reserved

C.1.0.15 Floor Maintenance Services – (C.5.1.1 Floor Care) Services required for all non-carpeted flooring such as concrete, ceramic, terrazzo, brick and marble and resilient flooring such as vinyl tile, and linoleum.

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C.1.0.16 Guiding Principles for Sustainable Existing Buildings A commitment by federal agencies to accomplish specific sustainability goals and employ environmentally responsible and resource-efficient practices and processes throughout a building’s life-cycle. The goal is to minimize and offset consumption of energy, water and other resources and to eliminate all waste and pollution from building operations and activities. The result is to reduce the environmental impact of the Federal Government, which will expand and complement the building design economy, utility, durability, and comfort. See http://www.gsa.gov/graphics/pbs/12012008_Guiding_Principles_for_Sustainable_Existing_Buildings.pdf

The common objective is to reduce the overall impact of the built environment on human health and the natural environment by:

-Improving energy efficiency and reductions in greenhouse gas emissions.

-Reducing water consumption intensity.

-Acquiring green products and services.

-Implementing pollution prevention measures, including reduction or elimination of the use of toxic and hazardous chemicals and materials.

-Implementing cost-effective waste prevention and recycling programs.

-Increasing diversion of solid/trash waste.

C.1.0.17 GSA Green Purchasing Program (GPP) – (C.4 Green Purchasing Plan) The GPP which includes the Green Purchasing Plan specifies requirements to promote the purchase of environmentally sustainable products and services.

C.1.0.18 Green Cleaning – (C.3 Green Cleaning) Green Cleaning is a planned and organized approach to cleaning specifically designed to protect building occupant s’ and workers’ health, while at the same time reducing environmental impacts.

C.1.0.19 LEED-EB – (H.7 LEED-EB)

Leadership in Energy and Environmental Design for Existing Buildings (LEED) provides building owners and operators with a concise framework for identifying and implementing practical and measurable green building design, construction, operations and maintenance solutions. Once a building has achieved LEED certification all future purchases and services must be evaluated and ensure compliance with LEED to maintain the certification.

C.1.0.20 Modification Modification is a bilateral or unilateral change in the terms of a contract.

C.1.0.21 Negligence Is the failure to use care under the circumstances, it is the doing of some act which a person of ordinary prudence would not have done under similar circumstances or failure to do what a person of ordinary prudence would have done under similar circumstances.

C.1.0.22 Designated On-site Authority The term "designated on-site authority" means a person designated in writing by the contractor who has authority to act for the contractor on a day-to-day basis at the work site.

http://www.gsa.gov/graphics/pbs/12012008_Guiding_Principles_for_Sustainable_Existing_Buildings.pdf http://www.gsa.gov/graphics/pbs/12012008_Guiding_Principles_for_Sustainable_Existing_Buildings.pdf

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C.1.0.23 Ordering Official Ordering Officials are appointed by letter from the CO. Ordering Officials shall be the Government’s representative for the ordering of supplies and services.

C.1.0.24 Performance Based Service Contracting This is a procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service. This strategy shifts the risk of performance to the Contractor by allowing the Contractor to design the methods of achieving desired results as defined by the performance quality standards established by the Government.

C.1.0.25 Periodic Work Cleaning jobs that are developed into a schedule where work is performed less frequently than monthly i.e.

quarterly; semi-annually.

C.1.0.26 Product Preference – (EXHIBIT 6) Products that are identified as environmentally sustainable shall be selected over those which do not carry such designations. The following factors to consider when selecting products include: environmental performance, cost performance, bio-based, recycled content, biodegradability, technical performance, and availability.

C.1.0.27 Quality Assurance Surveillance Plan (QASP) – (EXHIBIT 2) The QASP is the Government’s surveillance method for monitoring and evaluating the Contractor's performance under a Performance Based Statement of Work (PBSOW) to ensure services meet contract requirements.

C.1.0.28 Quality Control Program (QCP) – (C.14 Quality Control Plan (QCP)) The Quality Control Program is a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable. It includes those continuous actions taken by a Contractor to control the performance of his or her employees and subcontractor's services so that they consistently meet the contract requirements. Preparation of this document is the responsibility of the Contractor.

C.1.0.29 Sanitize This is the process of making the surface free from elements, such as filth or bacteria, viruses and fungi, that endanger health: hygienic so that the number of germs is reduced to a level that the spread of disease is unlikely.

C.1.0.30 Service Calls – (C.7 Service Calls) Service calls are considered standard service requirements such as requests from tenants, GSA, or other entities to address spills, custodial related problems or malfunctions, replenish restroom supplies or nonrecurring requests for rearranging furniture in a conference room, special events support, etc.

C.1.0.31 Standard Services – (C.5 Standard Services) A standard service is defined as all services that are included in the monthly price or are defined in the contract document. Prices are to include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, overhead, profit, general and administrative costs, travel time, parking and management.

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C.1.0.32 Stewardship This is the responsibility for managing, conducting or supervising the quality, state or condition of a commercial or institutional building.

C.1.0.33 Storage Space Space generally consisting of concrete, wood block, or unfinished floors; bare block or brick interior walls;

unfinished ceilings; and similar construction containing minimal lighting and heating. Storage space includes attics, basements, sheds, portions of parking structures and other unimproved facility areas.

C.1.0.34 Contractor Performance Assessment Reporting System (CPARS) Web based contractor performance evaluation system used by Government agencies including GSA to evaluate contractors on a semi-annual basis. The CPARS was created as a Federal multiple-agency, shared-file system that collects, maintains, and disseminates contractor performance information as required by Federal Acquisition Regulation (FAR), Subpart 42.15.

C.2 Objectives and Scope This contract is for custodial and related services as well as Above Standard Services items identified in paragraph B.1.0. Offer for Above Standard Services with a Performance-Based Statement of Work (PBSOW). As a performance-based contract, the requirements are stated in terms of desired results with associated quality standards. The contract consists of two major functional areas: standard services and Above Standard Services.

C.2.0 The Contractor Shall

-Furnish all personnel, labor, equipment, materials, tools, supplies, supervision, management, training/certifications, and services, except as may be expressly set forth as Government furnished, and otherwise accomplish all actions necessary to or incident to, perform and provide the work efforts described in the contract. This work shall be in accordance with all Federal, State and local standards as well as the most current version of all applicable consensus standards including any supplements or revisions. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to the Occupational Safety and Health Act (OSHA) and

NIBS.

-Ensure that their employees are properly trained, licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by Federal, State, or local laws; codes, or ordinances.

-Be responsible to make the management and operational decisions to meet the quality performance standards required under this contract.

-Use innovation, technology and other means and methods to develop and perform the most efficient cleaning services for the building.

-Implement an effective Quality Control Plan (QCP).

-Implement an effective service call system that results in prompt, professional, and courteous resolution of tenant concerns.

-Keep the CO or their designee informed of current status of the work being performed, provide work schedules and provide other pertinent information needed by the CO or their designee.

-Reduce the environmental impacts of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products.

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-Provide training/certifications for their employees that stress stewardship in cleaning practices i.e., the use, disposal and recycling of cleaning chemicals; and dispensing equipment and packaging. Current information on stewardship, training, educational materials and other issues can be found in ASTM E1971-05 or at the ASTM web site. Information on these items is also available on the web site:

Stewardship for the Cleaning of Commercial and Institutional Buildings (www.astm.org) and ISSA’s web site (www.issa.com).

C.2.1 Cleaning Hours The performance of the cleaning at building(s) shall take place between the hours of 5:00AM and 7:00PM p.m. During which time the contractor must have adequate staff onsite. Daytime cleaning is required, but some cleaning will be accomplished after 7:00pm. Specific rooms and areas requiring other than daytime cleaning will be furnished by the CO or their designee after award and updated as needed. The hours shall not be changed unless authorized by the CO or their designee.

C.2.2 Normal Building Operating Hours “Normal Building Operating Hours” are the hours the building is open for tenant occupancy.

C.2.3 Normal Working Hours “Normal working hours” are the hours of building operations under most circumstances when all services shall be provided to all occupants.

C.3 Green Cleaning The Contractor is required to conduct custodial and related services in a manner as to utilize industry best practices and guiding principles to minimize the Government’s Environmental Footprint. This requires annual reporting of non-bio-based, bio-based, sustainable, and green products and materials.

The policy of GSA is to bring most, but not all, of its owned buildings into conformity with the most current and Government-accepted version of LEED for Existing Buildings (LEED-EB) current rating system by the U.S. Green Building Council (www.usgbc.org). Only in those instances where GSA is pursuing LEED-EB certification will additional LEED-EB scope requirements be added to this specification as specified in Section H.7 LEED-EB.

C.4. Green Purchasing Plan C.4.0 Sustainable Products Use of the following standards (“Key Sustainable Product” or “KSP” standards) is mandatory for all contracts and task orders.

● General Purpose Floor Cleaner Standard: Green Seal standard GS-37, Eco Logo standard UL 2759, or EPA Design for the Environment (DfE) designated.

● Wastebasket Liners (24” x 33” or smaller) Standard: ≥ 30% postconsumer recycled content and ≤ 0.4 mils thick.

● Hand Soap Standard: Green Seal standard GS-41, Eco Logo standard UL 2784, or EPA Design for the Environment (DfE) designated; and USDA Certified BioPreferred.

● Paper Towels Standard: ≥ 50% post-consumer recycled content and 100% total recycled content or Green Seal standard GS-1.

http://www.astm.org/ http://www.issa.com/

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● Bathroom Tissue Standard: ≥ 25% post-consumer recycled content and 100% total recycled content or Green Seal standard GS-1.

The standards listed above are also posted at https://sftool.gov/green-products/1037/key-sustainable-products?agency=9, Products used by the Contractor shall also meet ), American Society of Testing Materials (ASTM) standards.

Chemical concentrates that require dilutions are preferable compared to ready-to-use products and should be used whenever possible. Dilution control equipment should be employed to ensure correct dilutions of concentrates and to protect workers from exposure to concentrated chemicals. [Vacuum cleaners shall meet the Carpet and Rug Institute (CRI) Seal of Approval.], C.4.1 Proof of Compliance

For each KSP product listed in Section C.4.0, the Contractor shall submit proof of compliance to the CO or his designee prior to the start of each contract year. For Contractors meeting the standards using AbilityOne products, proof of compliance can be downloaded from the AbilityOne catalog website (https://www.abilityone.com/OA_HTML/ibeCZzpHome.jsp?sitex=10020:22372:US.) The CO’s designee shall verify compliance.

C.4.2 Exemptions If cleaning products that meet the criteria above are (1) not reasonably available within a reasonable period of time; (2) fail to meet the performance standards set forth in the specification or fail to meet the reasonable performance standards of GSA; or (3) are available only at an unreasonable price, only then can the custodial…