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"Office Relocation Services, Great Lakes Region"
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GS-05P-11-GA-D-0002
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THIS PROCUREMENT IS A TOTAL SMALL BUSINESS SET – ASIDE

PROJECT: OFFICE RELOCATION SERVICES

GREAT LAKES REGION

SOLICITATION NO: GS-05P-11-GA-D-0002

ISSUE DATE: December 22, 2010

CLOSING DATE & TIME: January 20, 2011 4:00 PM (Central Time)

CONTRACT NO:

DATE OF AWARD:

ISSUED BY:

U.S. General Services Administration PBS, Property Management Services Center Procurement Branch 230 S. Dearborn Street, 38th Floor Chicago, IL 60604

REQUEST FOR PROPOSAL

(RFP)

U.S. GENERAL SERVICES

ADMINISTRATION

PBS, PROPERTY MANAGEMENT SERVICE CENTER

PROCUREMENT BRANCH

230 S. DEARBORN STREET, 38TH FLOOR

CHICAGO, IL 60604

GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA

GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA

Solicitation #GS-05P-11-GA-D-0002 Office Relocation Services Great Lakes Region Illinois, Indiana, Michigan, Minnesota, Ohio and Wisconsin

PROPERTY OF THE UNITED STATE GOVERNMENT

FOR OFFICIAL USE ONLY

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SOLICITATION TABLE OF CONTENTS

A. SOLICITATION/CONTRACT FORM

A1. STANDARD FORM 33, SOLICITATION, OFFER AND AWARD

B. SERVICES AND PRICES

B1. DESCRIPTION OF SERVICES

B2. TYPE OF CONTRACT

B3. NOTE TO OFFERORS

B4 PRICING OF OPTIONS

B5. FAR 52.222-43 FAIR LABOR STANDARD ACT AND SERVICE CONTRACT ACT - PRICE ADJUSTMENT

(MULTIYEAR AND OPTIONS CONTRACTS) (MAY 1989)

B6. OFFER FOR BASIC SERVICES

B7. ADDITIONAL SERVICES

C. DESCRIPTION/SPECIFICATION STATEMENT OF WORK

C1. SCOPE OF WORK

C2. WORK REQUIREMENT

C3. CONTRACT EFFORT REQUIRED

C4 GENERAL REQUIREMENTS

C5. SPECIFIC REQUIREMENTS

C6. OTHER SERVICES

C7. DAMAGE

C8. QUALITY CONTROL PLAN (QCP)

C9. MOVING SERVICES QUALITY ASSUARNACE PLAN

D. PACKAGING AND MARKING

D1. PAYMENT OF POSTAGE AND FEES

D2. MARKING

E. INSPECTION AND ACCEPTANCE

E1. CRITERIA FOR EVALUATIVE PERFORMANCE

E2. WITHOLDING MONIES FOR NONSUBMISSION OF REPORTS

E3. SUSPENSION OF WORK

E4. CONSTRACT CANCELLATION

E5. FAR 52.246-4 INSPECTION SERVICES - FIXED PRICE (AUG 1996)

E6. ADDITIONAL REQUIREMENTS FOR INSPECTION OF SERVICES

E7. FAILURE TO PERFROM

F. DELIVERIES AND PERFORMANCE

F1. PLACE OF PERFORMANCE

F2. TERM OF CONTRACT

F3. OPTIONS

F4. RECOGNIZED HOLLIDAYS

F5. METHOD OF PLACEMENT OF ORDERS UNDER MULTIPLE AWARD CONTRACTS

F6. PROCESSING DELIVERY ORDERS

F7. GUARANTEED CONTRACT MINIMUM

F8. MAXIMUM TOTAL CONTRACT AMOUNT

G. CONTRACT ADMINISTRATION DATA

G1. PAYMENT (GENERAL)

G2. PAYMENT FOR SERVICES

G3. GSAR 552.232-77 PAYMENT BY GOVERNMENTWIDE COMMERCIAL PURCHASE CARD (MAR 2000)

G4. EVALUATING CONTRACTOR PERFMORMANCE

G5. CONTRACTING OFFICER (CO)

G6. CONTRACTING OFFICER'S REPRESENTATIVE (COR)

G7. DESIGNATED ORDERING OFFICIALS

H. SPECIAL CONTRACT REQUIREMENTS

H1. QUALIFICATIONS OF EMPLOYEES

H2. RECORING PRESENCE

H3. SUITABILITY DETERMINATIONS

H4. GSA CRITERIA FOR ADJUDICATION

H5. COMPLIANCE WITH SECUITY REQUIREMENTS

H6. IDENTIFICATION CREDENTIAL

H7. ESCORT REQUIREMENTS

H8. STANDARDS OF CONDUCT

H9. WORKING WITH OTHER CONTRACTORS

H10. RESUMES

H11. SAFEGUARDING INFORMATION

H12. AFFIRMATIVE PROCUREMENT PROGRAM

H13. LAWS, ORDINANCES AND BUILDING REGULATIONS

H14. ADDITIONAL REQUIREMENTS

H15. REMOVAL FROM CONTRACT WORK

H16. RESERVED

I. CONTRACT CLAUSES

SERVICE CONTRACT CLAUSES

SERVICE CONTRACT ACT WAGE DETERMINATION

J. LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

EXIHBIT 1 DEFINITITIONS

EXHIBIT 2 MOVING PERFORMANCE STANDARDS

EXHIBIT 3 APPLICABLE PUBLICATIONS

EXHIBIT 4 REPRORTING REQUIREMENTS

EXHIBIT 5 INSPECTION REPORT ON WORK UNDER CONTRACT

EXHIBIT 6 RESERVED

EXHIBIT 7 REPORT OF MOVING SERVICES CONTRACT COMPREHENSIVE PROCUREMENT GUIDELINE

CPG) ITEMS AND RECOMMENDED RECOVERED MATERIALS CONTENT LEVELS

SUBSTITUTE GSA FORM 3502 - NEGOTIATED SOLICITATION PROVISIONS JUNE 2010

OTHER NEGOTIATED SOLICITATION PROVISIONS

K. REPRESENTATIOINS, CERTIFICATIONS AND OTHER STATEMENTS OF OFFERERS

K1. REMITTANCE ADDRESS

K2. SECURITY FORMS QUANTITY

K3. FAR 52.204-8 ANNUAL REPRESENTATIONS AND CERTIFICATIONS (JAN 2006)

L. INSTRUCTIONS, CONDITIONS, AND NOTICES TO BIDDERS/OFFERERS

L1. BID GUARANTEE REQUIREMENT

L2. PERFORMANCE BOND REQUIREMENT

L3. INSURANCE REQUIREMENT

L4. GSAR 552.237-70 QUALIFIATIONS OF OFFERORS (MAY 1989)

L5. FINANCIAL QUALIFICATIONS OF OFFERORS

L6. INSTRUCTIONS FOR SUBMITTING PROPOSALS

L7. OFFERORS CHECKLIST

ATTACHMENT A

PAST PERFROMANCE REFERENCE SHEET

M. EVALUATION FACTORS FOR AWARD

M1. BASIS OF AWARD

M2. PAST PERFORMANCE

M3. TOTAL EVALUATED PRICE

M4. SPECIAL STANDARD(S) OF RESPONSIBILITY

M5. FAR 52.217-5 EVALUATION OF OPTIONS (JULY 1990)

GSA FORM 527 CONTRACTOR'S QUALIFICATIONS & FINANCIAL INFORMATION

STANDARD FORM 24 BID BOND

PROPERTY OF THE UNITED STATES GOVERNMENT

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SECTION B

SERVICES AND PRICES

B1. DESCRIPTION OF SERVICES

The contractor shall provide the management, supervision, manpower, equipment and supplies necessary to provide moving and related services as described herein. Services are for the base period which is for an initial one-year period, with 4 one year options. Each delivery order will be competed amongst the successful awardees and will be priced separately to reflect the actual requirements of the government. Work under this contract is expected to commence on or about August 1, 2011.

Hazardous materials or hazardous substances are not authorized to be moved under this contract.

This contract will cover work to be performed in Indiana, Illinois, Michigan, Minnesota, Ohio and Wisconsin.

NOTE: To be considered in the evaluation of this RFP, an offeror shall propose an all inclusive per square foot rate in the schedule of services.

B2. TYPE OF CONTRACT

This is an indefinite quantity, indefinite delivery contract for Moving Services. A GSA Form 300, Order for Supplies or Services will be used by GSA ordering officials to initiate Delivery Orders against this contract. Orders of $2,500.00 or less may be processed using either direct pay procedures or the Government wide commercial purchase card, which is the preferred method to purchase and to pay for micro-purchases. No work shall be performed under this contract prior to issuance of GSA Form 300 to the Contractor, as specified in detail in Section F of this contract.

B3. NOTE TO OFFERORS:

Do not include any allowance for any contingency to cover increased costs for which adjustments are provided for under the Fair Labor Standards Act and Service Contract Act-price adjustment (multiyear and option contracts-May 1989), FAR Clause 52.222.-43, contained in paragraph B5 below.

B4. PRICING OF OPTIONS

Offerors shall price the option requirements for the four (4) additional one year periods by assuming the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U. S. Department of Labor, for the initial 12 month period will apply to the four (4) additional 12 month option periods.

In the event the option(s) are exercised by the government the contract price(s) will be adjusted upward or downward at the time the option is exercised in accordance with the Federal Acquisition Regulation (FAR) clause entitled: 52.222-45, Fair Labor Standards Act and Service Contract Act-Price Adjustment (Multiyear and Options Contracts).

B5. FAR 52.222-43 FAIR LABOR STANDARDS ACT AND SERVICE CONTRACT ACT-PRICE ADJUSTMENT

(MULTIYEAR AND OPTIONS CONTRACTS) (MAY 1989)

(a) This clause applies to both contracts subject to area prevailing wage determinations and contracts subject to collective bargaining agreements.

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(b) The Contractor warrants that the prices in this contract do not include any allowance for any contingency to cover increased costs for which adjustment is provided under this clause.

(c) The wage determination issued under the Service Contract Act of 1965, as amended (41 U.S.C. 351, et seq.), by the Administrator, Wage and Hour Division, Employment Standards Administration, U.S. Department of Labor, current on the anniversary date of a multiple year contract or the beginning of each renewal option period, shall apply to this contract.

If no such determination has been made applicable to this contract, then the Federal minimum wage established by section 6(a)(1) of the Fair Labor Standards Act of 1938, as amended (29 U.S.C. 206), current on the anniversary date of a multiple year contract or the beginning of each renewal option period, shall apply to this contract.

(d) The contract price or contract unit price labor rates will be adjusted to reflect the Contractor’s actual increase or decrease in applicable wages and fringe benefits to the extent that the increase is made to comply with or the decrease is voluntarily made by the Contractor as a result of:

(1) The Department of Labor wage determination applicable on the anniversary date of the multiple year contract, or at the beginning of the renewal option period. For example, the prior year wage determination required a minimum wage rate of $5.15 per hour. The Contractor chose to pay $5.25. The new wage determination increases the minimum rate to $5.65 per hour. Even if the Contractor voluntarily increases the rate to $5.75 per hour, the allowable price adjustment is $0.40 per hour;

(2) An increased or decreased wage determination otherwise applied to the contract by operation of law; or

(3) An amendment to the Fair Labor Standards Act of 1938 that is enacted after award of this contract, affects the minimum wage, and becomes applicable to this contract under law.

(e) Any adjustment will be limited to increases or decreases in wages and fringe benefits as described in paragraph

(c) of this clause, and the accompanying increases or decreases in social security and unemployment taxes and workers’ compensation insurance, but shall not otherwise include any amount for general and administrative costs, overhead, or profit.

(f) The Contractor shall notify the Contracting Officer of any increase claimed under this clause within 30 days after receiving new wage determination unless this notification period is extended in writing by the Contracting Officer. The Contractor shall promptly notify the Contracting Officer of any decrease under this clause, but nothing in the clause shall preclude the Government from asserting a claim within the period permitted by law. The notice shall contain a statement of the amount claimed and any relevant supporting data, including payroll records that the Contracting Officer may reasonably require upon agreement of the parties, the contract price or contract unit price labor rates shall be modified in writing. The Contractor shall continue performance pending agreement on or determination of any such adjustment and its effective date.

(g) The Contracting Officer or an authorized representative shall have access to and the right to examine any directly pertinent books, documents, papers and records of the Contractor until the expiration of 3 years after final payment under the contract.

B6. OFFER FOR BASIC SERVICES

GSA seeks pricing based on commercial practices to the extent practicable. Unless otherwise specified herein, the Contractor’s rates for these services shall include all labor necessary to properly safeguard the property to be moved, including the marking and transporting of the property to its ultimate destination. Charges for materials used in packing and/or crating will be in the prices. In no event shall charges under this contract be in excess of charges based on the Contractor's lowest rate available to the general public, or be in excess of charges based on rates otherwise tendered to the Government by the Contractor for the same type and location of service.

The rates/charges as offered by any Contractor under this contract will be subject to change as a result of a change in any wage scale based upon the Service Contract Act.

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Prices must include expenses for travel time, parking, overhead, overtime, General and Administrative (G&A) and profit.

Thus no separate allowance will be applied when services are required.

Pricing is based on a price per square foot rate. All orders for moves will be based on this rate regardless of complexity and/or difficulty of any move. This does not apply to requirements for Additional Services, as described below. Bidders should price their offer keeping in mind BOMA standards will be used to determine the square footage of all moves ordered under this contract.

It is projected that 25% of the relocation moving services will occur within the same building, that 50% will occur within 20 miles of the building, and that 25% will occur within 21 to 50 miles of the building. Please indicate Zone or Zones for which you are bidding and include pricing for each zone. For example, if you are submitting pricing for Zones 1, 2 & 3 for the State of Indiana, you MUST state that you are bidding for Zones 1, 2, & 3 and you must include the Square Foot pricing for EACH of the THREE Zones that are included under Indiana.

PLEASE INDICATE ZONE OR ZONE(S) FOR WHICH YOU ARE BIDDING & INCLUDE PRICING FOR EACH ZONE OR ZONE(S).

USE ADDITIONAL COPIES OF THIS FORM FOR EACH ADDITIONAL ZONE.

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INITIAL 36 MONTH BASE PERIOD

ZONE __________ STATE_____________________________

A. Moves within a building (25%)

ITEM NO. MOVE SIZE SQUARE

FOOT PRICE

Standard Office Layout

(For Evaluation)

TOTAL PRICE

(for award calculation only)

1. 1,000 – 10,000 square feet $_________ 5,000 Sq Feet $________

2. 10,001 - 30,000 square feet $_________ 5,000 Sq Feet $________

3. 30,001 – 100,000 square feet $_________ 5,000 Sq Feet $________

4. 100,001 square feet and above. $_________ 5,000 Sq Feet $________

ITEM NO. ADDITIONAL SERVICES Description PRICE PER

1. Productive labor $_________ per hour

2. Supervisory labor $_________ per hour

3.

Small covered Truck as described for non SF move per hour

4.

24 foot covered Truck with lift as described for non SF move per hour

5.

Crane, portable elevators, forklifts or other special equipment per hour

6. Storage per square feet per full day plus labor

7. Packing crates Price per day per crate held over one week after move completion per unit/day

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B. Moves up to 20 miles (50%)

ITEM NO. MOVE SIZE SQUARE

FOOT PRICE

Standard Office Layout

(For Evaluation)

TOTAL PRICE

(for award calculation only)

1. 1,000 – 10,000 square feet $_________ 5,000 Sq Feet $________

2. 10,001 - 30,000 square feet $_________ 5,000 Sq Feet $________

2. 30,001 – 100,000 square feet $_________ 5,000 Sq Feet $________

3. 100,001 square feet and above. $_________ 5,000 Sq Feet $________ per hour

2. Supervisory labor $_________ per hour

3. Small covered Truck as described per hour

4.

Covered 24 foot Truck with lift as described for non SF move per hour

5.

Crane, portable elevators, forklifts or other special equipment per hour

6. Storage per square feet per full day plus labor

7. Packing crates Price per day per crate held over one week after move completion

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C Moves 21 to 50 miles (25%)

FOOT PRICE

Standard Office Layout

(For Evaluation)

TOTAL PRICE

(for award calculation only)

1. 1,000 – 10,000 square feet $_________ 5,000 Sq Feet $________

2. 10,001 - 30,000 square feet $_________ 5,000 Sq Feet $________

2. 30,001 – 100,000 square feet $_________ 5,000 Sq Feet $________

3. 100,001 square feet and above. $_________ 5,000 Sq Feet $________ per hour

2. Supervisory labor $_________ per hour

3.

Small covered Truck as described for non SF move per hour

4.

Covered 24 foot Truck with lift as described for non SF move per hour

5.

Crane, portable elevators, forklifts or other special equipment per hour

6. Storage per square feet per full day plus labor

7. Packing crates Price per day per crate held over one week after move completion

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D. Moves over 100 miles (less than 1%) to be separately negotiated the GSA designated ordering officials from the zone from which the move originated from.

E. Moves under 1000 SF are to be separately negotiated by the GSA designated ordering officials from the zone from which the move originated from.

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OPTION YEAR 1 (12 MONTHS)

ZONE __________ STATE_____________________________

A. Moves within a building (25%)

ITEM NO. MOVE SIZE SQUARE

FOOT PRICE

Standard Office Layout

(For Evaluation)

TOTAL PRICE

(for award calculation only)

1. 1,000 – 10,000 square feet $_________ 5,000 Sq Feet $________

2. 10,001 - 30,000 square feet $_________ 5,000 Sq Feet $________ per hour

2. Supervisory labor $_________ per hour

3.

Small covered Truck as described for non SF move per hour

4.

Covered 24 foot Truck with lift as described for non SF move per hour

5.

Crane, portable elevators, forklifts or other special equipment per hour

6. Storage per square feet per full day plus labor

7. Packing crates Price per day per crate held over one week after move completion

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FOOT PRICE

Standard Office Layout

(For Evaluation)

TOTAL PRICE

(for award calculation only)

1. 1,000 – 10,000 square feet $_________ 5,000 Sq Feet $________

2. 10,001 - 30,000 square feet $_________ 5,000 Sq Feet $________ per hour

2. Supervisory labor $_________ per hour

3.

Small covered truck as for non SF move described per hour

4.

Covered 24 foot Truck with lift as described for non SF move per hour

5.

Crane, portable elevators, forklifts or other special equipment per hour

6. Storage per square feet per full day plus labor

7. Packing crates Price per day per crate held over one week after move completion

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C. Moves 21 to 50 miles (25%)

FOOT PRICE

Standard Office Layout

(For Evaluation)

TOTAL PRICE

(for award calculation only)

1. 1,000 – 10,000 square feet $_________ 5,000 Sq Feet $________

2. 10,001 - 30,000 square feet $_________ 5,000 Sq Feet $________ per hour

2. Supervisory labor $_________ per hour

3.

Small covered truck as described for non SF move per hour

4.

Covered 24 foot Truck with lift as described for non SF move per hour

5.

Crane, portable elevators, forklifts or other special equipment per hour

6. Storage per square feet per full day plus labor

7. Packing crates Price per day per crate held over one week after move completion

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D. Moves over 100 miles (less than 1%) are to be separately negotiated by the GSA designated ordering officials from the zone from which the move originated from.

E. Moves under 1000 SF are to be separately negotiated by the GSA designated ordering officials from the

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OPTION YEAR 2 (12 MONTHS)

ZONE __________ STATE_____________________________

A. Moves within a building (25%)

ITEM NO. MOVE SIZE SQUARE

FOOT PRICE

Standard Office Layout

(For Evaluation)

TOTAL PRICE

(for award calculation only)

1. 1,000 – 10,000 square feet $_________ 5,000 Sq Feet $________

2. 10,001 - 30,000 square feet $_________ 5,000 Sq Feet $________

1. Productive labor per hour

2. Supervisory labor $_________ per hour

3.

Small covered truck as described for non SF move per hour

4.

Covered 24 foot Truck with lift as described for non SF move per hour

5.

Crane, portable elevators, forklifts or other special equipment per hour

6. Storage per square feet per full day plus labor

7. Packing crates Price per day per crate held over one week after move completion

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FOOT PRICE

Standard Office Layout

(For Evaluation)

TOTAL PRICE

(for award calculation only)

1. 1,000 – 10,000 square feet $_________ 5,000 Sq Feet $________

2. 10,001 – 30,000 square feet $_________ 5,000 Sq Feet $________ per hour

2. Supervisory labor $_________ per hour

3.

Small covered truck as described for non SF move per hour

4.

Covered 24 foot Truck with lift as described for non SF move per hour

5.

Crane, portable elevators, forklifts or other special equipment per hour

6. Storage per square feet per full day plus labor

7. Packing crates Price per day per crate held over one week after move completion

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C. Moves 21 to 50 miles (25%)

FOOT PRICE

Standard Office Layout

(For Evaluation)

TOTAL PRICE

(for award calculation only)

1. 1,000 – 10,000 square feet $_________ 5,000 Sq Feet $________

2. 10,001 - 30,000 square feet $_________ 5,000 Sq Feet $________

1. Productive labor per hour

2. Supervisory labor $_________ per hour

3.

Small covered truck as described for non SF move per hour

4.

Covered 24 foot Truck with lift as described for non SF move per hour

5.

Crane, portable elevators, forklifts or other special equipment per hour

6. Storage per square feet per full day plus labor

7. Packing crates Price per day per crate held over one week after move completion

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D. Moves over 100 miles (less than 1%) are to be separately negotiated by the GSA designated ordering officials from the zone from which the move originated from.

E. Moves under 1000 SF are to be separately negotiated by the GSA designated ordering officials from the

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The Contractor is reminded that there are documents that are required to be prepared and submitted as part of the performance of this contract (refer to Section J. Exhibit 4). Invoices must be submitted after all required paperwork has been sent to the COR. Invoices received prior to the Government’s receipt of the required submittals will be rejected.

Please refer to FAR 52.232-25.

B7. ADDITIONAL SERVICES

There may be a requirement for Additional Services for productive and supervisory labor which is to be priced at an hourly rate including all related expenses for these services. These services will be ordered by the Government as needed.

Only the base year rates are requested for these services. Wage rates for Additional Services for option years will be modified based upon changes in the applicable Service Contract Act wage rates. Prices must include expenses for travel time, parking, overhead, overtime, General and Administrative (G&A) and profit. Thus no separate allowance will be applied when services are required. These Additional Services are not included in the move price based upon the space square foot rate in each Zone. Additional Services will allow specialized related services such as:

A. Moving non-standard office furniture.

B. Moving non-standard offices; the Contractor shall obtain advance approval from the ordering agency.

C. Providing storage for property in a secured location in the event of a delay in availability of new space.

D. Use of cranes, portable elevators, forklifts and other equipment. When the use of special equipment (other than highway vehicles) is required in the performance of the requested service, the Contractor shall obtain advance approval from the ordering agency.

E. After the Contractor's initial visit for moves of less than 1000 square feet or for moves over 100,000 square feet, all subsequent visits authorized by the Government may be funded under provisions for additional services for supervisory labor. Funding for labor costs will only be approved for those times when an authorized supervisor is on site.

25% will occur within 21 to 50 miles of the building. Please indicate Zone or Zones for which you are bidding and include pricing for each zone. For example, if you are submitting pricing for Zones 1, 2 & 3 for the State of Indiana, you MUST state that you are bidding for Zones 1, 2, & 3 and you must include the Square Foot pricing for EACH of the THREE Zones that are included under Indiana.

PLEASE INDICATE ZONE OR ZONE(S) FOR WHICH YOU ARE BIDDING & INCLUDE PRICING FOR EACH ZONE OR ZONE(S).

USE ADDITIONAL COPIES OF THIS FORM FOR EACH ADDITIONAL ZONE.

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SECTION C

DESCRIPTION/SPECIFICATIONS

STATEMENT OF WORK

C1. SCOPE OF WORK

The contractor shall provide the General Services Administration (GSA) or other government agencies moving services on a commercial basis to the maximum extent practicable. Moving services include, but are not limited to, the following:

pre-move planning, packaging materials, packing/crating, moving, loading/unloading, delivery/set up, storage, assembly, disassembly, and related reports.

The Contractor shall be responsible for performing all work under this contract in accordance with all Federal, State, County, and City laws, and codes, and follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to: Occupational Safety and Health Act (OSHA) and National Institute of Building Sciences (NIBS).

Disassembly and reassembly of systems furniture is NOT to be included in the per square foot rate price. The Contractor will not attempt to disassemble or reassemble the systems furniture without specific authorization from the government.

If the government elects to have the systems furniture manufacturer disassemble and reassemble the systems furniture, the Contractor may be required to move the disassembled systems furniture to the new location for reassembly by the systems furniture manufacturer. The disassembled systems furniture will be treated as a normal work requirement within the meaning of this SOW.

C2. WORK REQUIREMENT

A. Location

The contract area shall be divided into zones by State, as follows:

1. Indiana

a. Zone 1 - Northwest Indiana including counties of St. Joseph, Porter, Lake, La Forte and Elkhardt

b. Zone 2 - Marion County

c. Zone 3 - Remaining counties in Indiana

2. Illinois

a. Zone 4 - Chicago Metropolitan Area including counties of Lake, Cook, Will, McHenry, DuPage and Kane

b. Zone 5 - Northwest Illinois — remainder of state including all cities north of 1-74 and US 34

c. Zone 6 - Southern Illinois - remainder of state including all cities south of 1-74 and US 34

3. Michigan

a. Zone 7— Mid Michigan (Lansing, Flint, Saginaw, Bay City) — includes the following counties: Isabella, Midland, Bay, Tuscola, Huron, Sanilac, Saginaw, Gratiot, Clinton, Shiawassee, Genessee, Lapeer, Eaton, and lngham.

b. Zone 8 — Southeast Michigan (Detroit, Ann Arbor, Jackson) — Includes the following counties: Hillsdale, Lenawee, Monroe, Jackson, Washtenaw, Wayne, Livingston, Oakland, Macomb, & St. Clair.

c. Zone 9 — Western Michigan (Grand Rapids, Muskegon, Battle Creek) — Includes the following counties:

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Oceana, Newaygo, Mecosta, Muskegon, Montcalm, Ottawa, Kent, lonia, Allegan, Berry, Van Buren, Kalamazoo, Calhoun, Berrien, Cass, St. Joseph, & Branch.

d. Zone 10— Northern Michigan - All remaining counties in the northern lower peninsula.

e. Zone 11 — Upper Peninsula — All counties in the upper peninsula.

4. Minnesota

a. Zone 12- Counties of Hennepin, Ramsey, Washington, Scott, Dakota, Anoka, Carver, lsanti and Wright

b. Zone 13 - all remaining counties in Minnesota

5. Ohio

a. Zone 14 - Northern Ohio, including all cities north of State Route 30

b. Zone 15- Southern Ohio, including all cities south of State Route 30

6. Wisconsin

a. Zone 16 - entire state of Wisconsin

B. Place of Performance

The services to be provided under this contract shall be performed at any location, building, facility or site as directed by the Government within the geographical boundaries of the zones as defined above.

C3. CONTRACT EFFORT REQUIRED

A. The Contractor shall provide a full range of services necessary to satisfy ordering agencies’ office relocation requirements. The Government is seeking services that industry normally accords to commercial customers to the maximum extent practicable.

B. The Contractor shall be capable of providing services for all the areas within at least one zone.

C4. GENERAL REQUIREMENTS

The Contractor shall:

A. Provide commercial office relocation services by providing all labor, materials, and equipment necessary to accomplish the work.

B. Furnish all vehicles, insurance, fuel, driver, supervision, maintenance, equipment, and operating supplies/services, and perform all services necessary to provide office relocation services for ordering agencies

C. Ensure that its firm and staff maintain any generally required professional certification, accreditation, license, bond, and proficiency relative to their area of expertise. The Contractor shall retain documentation of such records. The Government will not pay for expenses to meet this requirement.

D. The Contractor shall furnish and maintain, in a fully functional manner, a mobile cellular communication system. This telephone system shall be used by the Contractor's on-site supervisors to instantly communicate with the Project Manager, COR, and other parties 24 hours a day, 7 days per week. Mobile telephone numbers shall be provided to the COR five days after award. The contractor will immediately notify the COR of any changes in any of these telephone numbers.

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C5. SPECIFIC REQUIREMENTS

A. Services to be furnished by the Contractor:

1. Moving Services: The Contractor shall perform all of the services required to remove existing office furniture, equipment, and related supplies (at times hereinafter called "property") from the existing location, transport the property to the designated areas within the new location and place them in accordance with the ordering agency’s direction and timelines. The person who will interface with the Contractor for each move shall be determined upon issuance of the order.

2. Pre-move Meeting(s) and Inspection(s): The Contractor’s representative shall attend meetings(s) as requested, with participants from GSA and the ordering agency, to receive instructions, provide information and verify the square footage related to the move.

3. The Contractor, GSA’s representative, and the ordering agency’s representative shall participate in an initial walk through to inspect the property to be moved and facilities at the present and new locations in order to become familiar with conditions at all locations. Conditions to be noted may include but are not limited to: narrow hallways, stairs, access to building, lack of a loading dock, location of elevators or any condition that may affect the execution of the move.

Any existing damage to buildings and property will be noted by the participants on the walkthrough. A method of marking or noting existing damage shall be used, such as colored tape, a prepared list, or some other means.

The Contractor shall be responsible for any damage not previously noted which is caused as a result of the move.

If furniture or other property is at origin and is already boxed it can be moved in those boxes; however, the Government waives all right to claim damage on the contents of anything moved in boxes which cannot be inspected by the Contractor. Removing new furniture or property from factory packing is the responsibility of the Government. Failure or neglect in becoming familiar with conditions at all move locations shall not relieve the Contractor from performing the services specified herein.

4. Provide a project manager for the duration of any move. The project manager will be responsible for directing the daily activities of the workers provided for the move. This individual will also be responsible for coordinating phases of the move with the ordering agency on a daily basis.

5. Perform packing and/or crating necessary for the protection and safe transport of the property to be moved.

6. Computer, audiovisual, laboratory, and hi-tech equipment shall be pad-wrapped by the mover.

7. File rooms and supply rooms will generally be boxed by the Contractor prior to moving. When it is determined by the ordering agency that files need to be accessible, the Contractor shall provide movable carts or shelving to be used as temporary file storage.

8. The Contractor shall ensure the contents of libraries and file areas are labeled and maintained in proper sequence.

9. Libraries are to be boxed and/or transported on book carts provided by the Contractor. Library contents will be unloaded at the new location and placed on shelving by the Contractor's personnel in the proper sequence.

Shelving will be dismantled, unbolted, and moved from the old location and reconstructed at the new location by the Contractor as specified by the ordering agency.

Note: The Contractor shall generally be responsible for packing everything in the space being moved with the exception of the employee(s) immediate work area(s). The COR or Alternate will specifically indicate prior to the move or during the walkthrough, areas (such as sensitive files) that the Government prefers to pack. In these instances, appropriate packing materials and labeling shall be provided by the Contractor, and no deductions will be taken for packing performed by the Government.

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10. The Contractor will color-coordinate multiple office and phased moves on the floor plans, floor maps, or office layouts and move property in groups by office or area, as directed by the ordering agency.

11. Provide any other service which would normally be included with complete office relocation/moving services.

B. Disassembling, Reassembling, and Special Handling of Property

1. The Contractor shall disassemble property when necessary for safe and efficient transportation, as determined by the ordering agency. The Contractor shall reassemble property after transporting to the new location. This requirement does not include tasks requiring specialized technical, mechanical, electrical or plumbing skills.

2. The Government will arrange to have electronic equipment disconnected and disassembled at origin then reconnected and reassembled at the destination.

C. Materials and Equipment

1. Furnish all packing containers and related supplies including, but not limited to: boxes, crates, cartons, crating material, padding material, marking material, sealing tape, and color-coded marking tags to the moving activity. It shall be the responsibility of the Contractor to determine the number and size of packing containers to be utilized for individual relocations. Delivery of same will be at no extra cost to the Government.

2. The Contractor shall use materials and supplies that contain recovered environmentally preferable and bio-based products feasible. Refer to Section H, paragraph H12, and Section J, Exhibit 7.

3. Supplies, materials and/or equipment shall be delivered to the ordering agency far enough in advance of the move to guarantee timely start and completion of the move.

4. Ensure all materials are of a quality sufficient to ensure protection of the property.

5. Remove all padding, packing, empty containers, crating materials and related rubbish from the premises of the government as directed.

6. Furnish dollies, hand trucks, book-carts, typewriter/computer carts, and glass packing/cartons, and any other type of equipment commonly used for relocation services. Hand trucks, dollies and book carts MUST have soft rubber wheels. NO metal or hard rubber wheels shall be used in the performance of this contract.

7. Furnish forklifts, scissor lifts, portable lifts, and operators to move heavy and/or bulky items that cannot be moved by normal means, on an as-needed basis.

D. Vehicles: The Contractor shall furnish clean and mechanically sound, closed-type vehicle(s) of sufficient size to accommodate the shipment and properly licensed personnel to operate such vehicle(s). Vehicle(s) shall be in good repair and in compliance with all federal, state, and local laws and regulations for operation. All vehicles shall be equipped sufficiently with clean pads, covers, and other protective equipment to ensure safe transit and delivery of property. Protective covering shall be used during the loading and unloading operations in the event of inclement weather. The ordering agency may reject any vehicle that is determined to be mechanically incapable of adequately protecting the government's property. However, failure to do so shall not release the Contractor from liability and from any damage caused by usage of such. The contractor shall obtain necessary clearances or permits, if any, which may be required by the local municipality.

E. Drivers: The Contractor shall ensure personnel are properly licensed and insured. The Contractor is responsible for all traffic tickets, parking violations, fines or citations received.

F. Scheduling and Protection: The Contractor shall:

1. Make all arrangements for all services and facilities needed to accomplish the move(s) at original site (s) and new site location(s). This may include, but is not limited to, elevator service, access to building, and parking and loading

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Properly destroy documents when no longer needed facilities. This may be done through the building owner/manager and/or ordering agency. The Government will not be liable for the Contractor’s failure to make adequate arrangements for any or all services and facilities needed for a move.

2. Coordinate moving hours with the agency representative.

3. Obtain necessary clearances or permits, if any, which may be required by the local municipality for parking on streets during loading or unloading phases of the relocation.

4. Furnish padding, plywood, Masonite, heavy gage plastic and/or other protective material for the protection of the interior of the buildings, including elevators and floors.

Note: When moves are taking place in buildings designated as historically significant, special care shall be taken by the Contractor to ensure that the building interior and items such as irreplaceable works of art (statues, murals, paintings, carving, etc.) are protected from damage.

5. Transport filing equipment in an upright position with file cabinet drawers secured against opening by strapping or other means. Use suitable padding between the cabinets to prevent rubbing or chafing.

6. Be responsible for the day-to-day inspection and monitoring of all work performed to ensure compliance with the contract requirements.

C6. OTHER SERVICES

Except for services approved by the COR, the contractor will perform all work required by this contract with his/her own personnel: The Government reserves the right to disapprove the subcontractor selected at no increase in cost, and the right to acquire services for subcontracts from sources other than the contractor when it is in the best interest of the Government.

C7. DAMAGE

A. The Contractor shall complete a walk through of the new location following completion of the move with the ordering agency and/ or others who participated in the original pre-move walkthrough, to determine damage to property or premises resulting from the relocation (if any), and make arrangements for processing any claims.

B. The Contractor will be liable for loss or damage to property caused by their failure to properly pack and crate the

Property.

C. The Contractor shall provide ordering agencies with all necessary claim forms and instructions in the event that any damage is reported as a result of services performed under this contract. The Contractor is required to acknowledge claims within 30 calendar days and/or either pay, decline to pay or make a formal compromise settlement within 120 days after receipt of a claim. If for some reason beyond the Contractor’s control, action on the claim is delayed, the Contractor shall notify the ordering agency as to its status and each 30 calendar days thereafter until final action is taken. The Contractor shall furnish the ordering agency with a copy of each claim filed, any related correspondence and any notice of final settlement or denial of any claim. The GSA Contracting Officer reserves the right to request copies at no additional charge to the Government.

D. Report or Damages: The ordering agency will provide a written list of items found to be damaged during the move to the Contractor within fifteen (15) working days after the completion of the relocation. This list shall include both furnishings and building finishes, such as walls, carpet, etc., as well as damages to grounds landscaping such as shrubs, lawns, etc.

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E. Repairs: The Contractor and ordering agency shall visually inspect the damaged item(s) and mutually agree upon a time frame for repairing or replacing the damaged item(s). The repair or replacement of the item shall be completed within the time frame specified by the ordering agency. Except when loss and/or damage arises out of causes beyond the control and without the fault or negligence of the Contractor, the Contractor shall assume full liability for any and all goods lost and/or damaged in the relocation covered by the contract.

C8. QUALITY CONTROL PLAN (QCP)

A COMPLETE QUALITY CONTROL PLAN (QCP) SHALL BE ACCEPTED BY THE CONTRACTING OFFICER (CO)

PRIOR TO AWARD OF A CONTRACT.

The contractor shall prepare and implement a written quality control plan as described below. The Contractor must maintain continuity of services, without interruption, throughout the entire term of the contract. To maintain these critical services, the Contractor shall execute specific, detailed plans how this service continuity will be maintained. Plans (deliverables) are described as follows:

This paragraph establishes the minimum requirements for a quality control system to be provided and maintained by the Contractor. The Contractor shall ensure that the required services specified in this contract, meet the quality standards outlined in the contract. All work performed under this contract shall be of the highest quality, consistent with best industry practices, to assure timely provision of services, optimum tenant agency satisfaction, and adequate protection of Government assets. The Contractor is responsible for the day-to-day inspection and monitoring of all Contractor work performed to ensure compliance with contract requirements. The results of all quality control inspections conducted by the Contractor shall be documented on inspection reports (warranted as presented) and provided to the COR as required or on the last workday of each delivery order. It is also applicable for subcontractors where Government inspection is required. In such cases, it is the contractor’s responsibility to include in writing in each subcontract the use of this standard by his/her subcontractor. The Contractor must revise the plan at no additional cost to the Government during the life of the contract as necessary to ensure that contract objectives are met. All revisions must be accepted by the COR. The Quality Control Plan shall include, but not be limited to:

A. Task Elements: A plan which indicates elements of each delivery order to be performed and the organization and the plan associated with each element, including all pre-planning moving services and reasonably expected possible problems such as property damages.

B. Inspection Methods and Timing: An inspection system, which shall include all contract requirements and inspection procedures such as some or all of the following methods: type of inspection, timing of inspection, acceptance/rejection criteria of each element of service, timely corrective action, and procedure for recording results of inspections. The QCP must identify how the Contractor will correct noted deficiencies immediately. Any changes to the inspection systems during the life of the delivery order and contract must be accepted by the COR. The administrative methods the Contractor will use for identifying, correcting, and preventing defects in the quality of service performed before such level of performance becomes unacceptable.

C. Roles and Responsibilities of Personnel: A roster by name and job title must be provided. Roles and responsibilities of key personnel must be clearly identified as well as addressing responsibilities for oversight of the QCP and functions associated with such oversight as well as authority in dealing with Government delivery orders and contracts must be identified.

D. Equipment and Supplies: The contractor will provide the COR or ordering agency a list of equipment and supplies expected to be used for each delivery order.

E. Records and Files: A description and/or samples of the forms, records, reports, and files the Contractor intends to utilize, which will indicate both the inspections conducted by the Contractor and necessary corrective action taken (as appropriate). Copies of all QCP related inspection reports and other documents shall be made available to the COR when requested. All such documents shall be maintained for the life of the contract, unless this requirement is waived in writing by the COR.

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F. The Contractor shall prepare a Strike Contingency Plan (SCP) to be used in the event of a strike by his employees.

This separate document shall include the following information.

1. Support Personnel: The SCP shall describe in detail how the Contractor will staff the building to provide the services defined in this specification during strikes by his employees as well as employee absenteeism.

2. License and Certifications: The SCP shall describe in detail how the Contractor will provide personnel that meet experience requirements, assuring the Government that all temporary or replacement employees (including subcontractor employees) will meet the experience and license requirements defined in this contract. SUPPORT

PERSONNEL MUST MEET SECURITY CLEARANCE REQUIREMENTS.

C9. MOVING SERVICES QUALITY ASSURANCE PLAN

A. General: The procedures and methods established in this Quality Assurance Plan will serve as a guide for all parties involved ensuring that tenants and the GSA receive the services paid for and specified in this contract.

B. Partnering: In order to have an effective contract administration program that also ensures a successful business relationship between GSA and the contractor, all parties involved in the service delivery process must work as a team and foster open and honest communication at all times. Close coordination and active cooperation on a continuous basis between the contractor and those representing the Contracting Officer are necessary to ensure a safe and healthy working environment.

GSA/Contractor Meetings: An initial step in avoiding disputes and claims is to settle minor problems and misunderstandings at the lowest possible level. A mutual effort shall be made to resolve all problems identified during these meetings. Frequency of meetings will be determined by the COR.

C. Performance Evaluation: Both the contractor and the Government, at the time of contract award, have agreed upon all terms and conditions as stated in the contract. During the life of the contract, contractor performance will be documented by means of the Vendor Past Performance system (VPP), written inspections, minutes of meetings, GSA/customer surveys and records which will be retained as part of the official contract file.

D. Effectiveness of Quality Control: The COR shall assess the effectiveness of the contractor's Quality Control Program through review of reports required of the contractor, service delivery information, customer interaction, and by means of GSA inspections.

E. Performance Objectives/Inspection Methods and Frequencies: GSA representative(s) accompanied by the Contractor’s representative(s) will make tours and inspections through the work site(s) where the contractor is performing services, to ascertain the level of services being performed. The contractor will be informed of less than satisfactory performance.

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SECTION D

PACKAGING AND MARKING

D1. PAYMENT OF POSTAGE AND FEES

All postage and fees related to submitting information including, but not limited to, forms and reports to the CO or the COR, shall be paid by the contractor.

D2. MARKING

All information submitted to the CO or COR, shall clearly indicate the contract number of the contract for which the information is being submitted.

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SECTION E

INSPECTION AND ACCEPTANCE

E1. CRITERIA FOR EVALUATIVE PERFORMANCE

A. If Government inspection reports indicate performance deficiencies, the CO or COR may require the Contractor to explain, in writing, why performance was unacceptable, how performance will be returned to acceptable levels, and how recurrence of the problem(s) will be prevented in the future. The CO and/or COR will evaluate the Contractor's explanation.

B. At the sole election of the Government, and upon notification of the Contractor, the Contractor may be required to re-perform or perform late any or all defective work disclosed by Government inspection, including incomplete performance. Where the Government so elects, the Contractor shall be notified promptly after inspection that specified defective services must be re-performed or performed late, and completed within a reasonable time, as specified by the Government. In such cases, the Government shall re-inspect the work designated for re-performance or late performance, and the Contractor may be liable for any damages sustained by the Government including, for example, the costs associated with re-inspection. All re-performance by the Contractor will not be a reimbursable cost.

C. Re-performance, and the acceptance of re-performance (or late performance), will be determined by the CO or COR on an individual service work item basis.

D. The Government reserves the right to have any or all of the existing deficiencies corrected by other means. The Contractor will have the full amount of the cost for having these deficiencies corrected deducted from their price on the delivery order invoice.

E. Payment may be withheld for failure to comply with any terms and conditions of the contract.

E2. WITHOLDING MONIES FOR NONSUBMISSION OF REPORTS

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