Grease and Septic PWS.pdf

Performance Work Statement For

Grease Trap and Septic Waste Removal Services

1.0. Description of Services. The contractor shall provide all tools, equipment, material, transportation, personnel, labor, supervision, management, and other items and services necessary to service and maintain the grease traps and septic tanks listed in appendices A and B of this Performance Work Statement (PWS), in support of the 355th Civil Engineer Squadron (355 CES), at Davis-Monthan AFB (DMAFB), AZ.

1.1. Grease Trap Scope. The contractor shall scrape baffles/sidewalls and utilize high-pressure water nozzle to remove grease and residue buildup from trap, pit walls, and all associated piping/equipment. The contractor shall ensure unrestricted flow and proper operation of grease traps, inspect for any damage, and notify the Government Contracting Officer’s Representative (COR) immediately of suspected issues.

1.1.1. Filling Flowing Reservoirs. After completing removal, and high pressure washing of grease traps, the contractor shall fill the out flowing reservoir small tanks (under 100 gal) “out flowing reservoirs” with clean water, approximately 1 inch above the bottom of outflow tube, so grease does not get trapped inside the out-flow tube during normal usage. Hose bibs are available at all locations.

1.1.2. Waste Material Transport and Disposal. The contractor shall transport and dispose of all waste materials to an off base permitted site in accordance with all applicable laws, ordinances, and regulations, for the state of Arizona, City of Tucson, and Pima County Ordinance for (Liquid Wastes).

1.1.3. Monthly Services. The contractor shall perform monthly services, identified in PWS Appendix A, on the last Tuesday of each month between 7:00 a.m. and 3:30 pm. The Bowling Center (building 3203) shall be serviced first between 7:00 a.m. and 9:00 a.m., due to afternoon events. If the facility is holding a function between these hours, the contractor will be notified at least 24 hours prior, and services will be re-scheduled with the COR at no additional cost to the Government.

1.1.4. Bi-Monthly Services. The contractor shall perform bi-monthly services, identified in PWS Appendix A, on the 2nd and last Tuesday of each month between 7:00 a.m. and 3:30 pm.

1.1.5. Quarterly Services. The contractor shall perform quarterly services, identified in PWS Appendix A, on the last Tuesday of the months of October, January, April and July between 7:00 a.m. and 3:30 pm.

1.1.6. Annual Services. The contractor shall perform annual services, identified in PWS Appendix A, on the last Tuesday of July between 7:00 a.m. and 3:30 pm.

1.1.7. Re-Scheduling Services. In an unforeseen event such as increased threat condition, National Emergencies, etc.; that may prevent the contractor from performing services, the contractor shall be notified by the COR, and at the Government’s discretion, re-schedule work. The contractor shall provide this service at no additional cost to the Government.

1.1.8. Additional Services. If additional grease trap servicing is necessary, it will be serviced at the contracted monthly price for the requested system identified in the appendices. This additional service shall not be accomplished until funds are added to the contract.

1.2. Septic Cleanout Scope. Upon request by the COR, the contractor shall remove septic system waste from septic systems identified in the appendices of this PWS. The contractor shall ensure unrestricted flow and proper operation of septic systems, inspect covers for any damage or missing bolts, and notify the COR immediately of suspected issues or damage.

1.2.1. Septic Waste Service. Upon request by the COR, the contractor shall perform septic waste services identified in Appendix B, between 7:00 a.m. and 3:30 pm, Mon - Friday. Access specifics and any extenuating factors (i.e. known digging, excessive packing, and/or the degree of solids in tank) will be discussed prior to scheduling. Upon approval, the contractor shall provide next day service.

1.2.2. Waste Material Transport and Disposal. The contractor shall transport and dispose of all waste materials to an off base permitted site in accordance with all applicable laws, ordinances, and regulations, for the state of Arizona, Tucson City, and Pima County Ordinance for (Liquid Wastes).

2.0. Services Summary. The contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The Services Summary (SS) and the contractor’s Quality Control Plan provide information on contract requirements, the expected level of contractor performance and the expected method of Government validation and confirmation of services provided.

These thresholds are critical to mission success. Procedures as set forth in the Federal Acquisition (FAR) 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies. During the first initial 30 days of the contract, two additional errors on each work shall be allowed in an effort to identify normal phase-in problems.

Performance Objective PWS Reference Performance Threshold (Monthly)

1. Grease Trap Services

1.1. – 1.1.8. inclusive

Satisfactory : 0-1 defects Marginal: 2 defects Unsatisfactory: 3 or more defects

2. Septic Services

1.2. – 1.2.2. inclusive

Satisfactory : 0-1 defects Marginal: 2 defects Unsatisfactory: 3 or more defects

2.1. Quality Control. The contractor shall provide a written description of the quality control system to include identification of the commercial practices and procedures to be used, such as those of the Professional Grounds Management Society (PGMS), Tree Care Industry Association, American Society of Landscape Architects, the American National Standards Institute (ANSI), and local Extension Offices of the Federal Cooperative Extension Service. The contractor shall develop and implement procedures to identify, prevent, and ensure non-performance and continual repeat of defective services do not occur. Upon contract award, a written Quality Control Plan shall be submitted to the Contracting Officer for review and feedback. The plan shall specifically address the contractor’s strategy to provide quality workmanship, continual process improvement and for correcting deficiencies as required.

2.2. Quality Assurance. The Government will inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The Contracting Officer or the COR shall inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, or otherwise inspecting the task results to determine whether or not performance meets the standards contained in this PWS. The Contracting Officer or the COR will use the contractor’s work schedule or modified version thereof, to record validation results. Results of the validation then become the official Air Force record of the Contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate a Corrective Action Report and provide it to the Contracting Officer for issuance to the contractor. The contractor shall respond to the

CAR in accordance with instructions provided and return it to the Contracting Officer no later than the suspense date on the CAR.

2.3. Performance Assessment

2.3.1. Periodic Validations. The COR will employ a “spot check” style of evaluation based on the contractor’s schedule. Periodic validations will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends. Any unsatisfactory inspection (defect) result shall be recorded, and the contractor shall re-perform the services after notification by the Contracting Officer or the COR. All remedies shall be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.3.2. Periodic Progress Meetings. The Contracting Officer, COR, other Government personnel as appropriate, and the contractor will periodically meet to discuss the contractor’s performance. The following issues shall be discussed, opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and trends against each performance objective observed, positive performance, and steps taken by the contractor to prevent unsatisfactory occurrences in the future. The contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends. The minutes of these meetings will be reduced to writing, signed by the Contracting Officer and any other signatures as deemed appropriate, distributed to the functional area and the contractor. Should the contractor not concur with the minutes, the contractor shall provide a written notification to the Contracting Officer identifying areas of non-concurrence for resolution.

3.0. Special Requirements.

3.1. Contract Manager. Upon contract award, the contractor shall designate a primary contract manager and at least 1 alternate contract manager, who will be responsible for performance of services. The contractor shall submit the name of the primary contract manager and/or alternate(s), who shall act for the primary contract manager if absent, in writing to the CO and COR. The contract manager or alternate(s) shall have full authority to act for the contractor on all matters relating to daily operation of this contract and shall be available within 60 minutes, either in person or by telephone, during normal working hours to discuss performance with Government personnel. The contract manager and alternate(s) contract manager must be able to read, write, speak, and understand English fluently. The contract manager and alternate(s) contract manager shall have a minimum of three years’ experience in work related to that which is being performed.

3.2. Continuation of Essential Services. The Government has determined that the services in this PWS have been determined not to be mission essential and does not require continued support during crisis, as defined in accordance with the Defense Federal Acquisition Regulation Supplement (DFARS), Subpart 237.76, Continuation of Essential Contractor Services.

3.3. Listing of Employees. The contractor shall maintain a current listing of employees performing services on DMAFB. The list shall include employee's name (as shown on Driver’s License), social security number, driver’s license number, state of issue, date of birth, and country of citizenship. Managers, supervisors, and/or superintendents must be identified on the list of employees. The contractor shall submit the list to the COR, prior to the contract start date, and submit an updated list when an employee's status or information changes, within 5 working days of the change. The name of any contractor employee that is terminated during the period of the contract must be reported to the Contracting Officer in writing within one workday of the employee’s termination.

3.3.1. Real ID Requirement. Beginning May 7, 2025, Davis Monthan Air Force Base will require all visitors seeking base access to possess a REAL ID in accordance with the REAL ID Act of 2005 and DoD Manual 5200.08 Vol 3, Physical Security Program: Access: to DoD Installations.

Federal installations, including Davis-Monthan AFB, will no longer accept non-marked state-issued identification cards after May 6, 2025. As mandated by the Department of Homeland Security (DHS), state-issued licenses and identification cards must include a REAL ID-compliant marking–star markings, “Enhanced” verbiage, etc.—indicating adherence to federal standards. Enhanced Driver’s Licenses (EDLs) issued by Washington, Michigan, Minnesota, New York and Vermont are also acceptable for federal purposes. Although most EDLs do not contain the REAL ID star marking, they meet DHS criteria for access.

To obtain a REAL ID, individuals must visit their state’s driver licensing agency website for documentation requirements. At a minimum, applicants must provide proof of full legal name, date of birth, Social Security number, two proofs of address and lawful status. States may impose additional requirements. Minors under 18 years of age are not required to present REAL ID-compliant credentials for travel or base access, but their accompanying adult must be compliant.

Individuals issued a “LIMITED-TERM” REAL ID—commonly non-citizens with documentation such as a Permanent Resident Card, visa, or employment authorization—must present the same documentation when requesting access to DMAFB.

Common REAL ID-compliant credentials include U.S. passports, permanent resident cards and other identification approved under DODM5200.08v3. Current Defense Biometric Identification System (DBIDS) badges are not impacted by this change. However, new or replacement DBIDS badges will only be issued upon presentation of REAL ID-compliant credentials. When screening visitors for DBIDS Contractor Badges and EAL sponsorship visitation requests, it is the direct responsibility of the DoD-affiliated sponsor to verify that the personnel they are requesting badging or visitation for are REAL ID compliant.

For DBIDS contractors, Visitor Control Center badging personnel will confirm contractors’ REAL ID compliance when they come to receive their DBIDS badge. Security Forces personnel will verify visitors’ driver’s licenses and identification cards to ensure REAL ID compliance is met. Non-compliance will result in immediate denial to the installation until REAL ID compliance is met.

Security Forces entry controllers will verify REAL ID compliance of visitors when verifying their credentials with Entry Authorization Lists. Non-compliance will result in immediate denial to the installation until REAL ID compliance is met.

For more information on REAL ID compliance and requirements, visit www.dhs.gov/real-id.

For questions regarding access to Davis-Monthan AFB, contact the 355th Security Forces Squadron Pass and Badge Office at 520-228-3224.

3.4. Security Training. All contractor employees shall receive initial and recurring security education training from the Government sponsoring agency’s security manager. Training must be conducted in accordance with DoD 5200.01 V1-V4, Information Security Program, and AFI 31-1404, Air Force Information Security Program. Contractor personnel who work in Air Force controlled/restricted areas must be trained IAW AFI 31- 101, The Air Force Installation Security Program.

3.5. Antiterrorism Awareness Training. Level I – Antiterrorism (AT) Awareness Training is available to all contractor employees. Non-Common Access Card (CAC) holders can accomplish Level 1 - AT Awareness Training at https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf. Additionally, contractor employees may contact the Government sponsoring agency’s Unit Antiterrorism Representative (UATR) to request Antiterrorism Awareness Training material.

http://www.dhs.gov/real-id

3.6. Reporting Requirements. Contractor personnel shall immediately report to an appropriate Government authority any information or circumstances of which they are aware may pose a threat to the security of Department of Defense personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor personnel are required to review suspicious activity reporting procedures.

Contact the Government sponsoring agency’s Unit Antiterrorism Representative (UATR) to request Suspicious Activity Reporting training material. Contact the Base Defense Operation Center (BDOC) to report actual suspicious activity at (520) 228-3200.

3.7. Incident Notification. Contractor personnel with access to a government computer shall update their AtHoc profile with current contact information to ensure receipt of incident notification. Contractor personnel without computer access should be alert for notifications from the base public address system (i.e. Giant Voice). Additional notifications can be received via the Davis Monthan AFB Facebook Page. In the event of an incident, contractor personnel should adhere to the guidance provided in the Antiterrorism Awareness Training.

3.8. Pass and Identification Items. The contractor shall ensure that all necessary pass and identification items required for contract performance are obtained for contractor employees and non-Government owned vehicles.

3.9. Retrieving Identification Media. The contractor shall retrieve all identification media, including vehicle passes from contractor employees that depart for any reason before the contract expires (e.g.

terminated for cause, retirement, etc.) and turn them in to the issuing office. Once contractor employees are no longer employed, the contractor office shall notify the issuing office of the termination immediately.

3.10. Traffic Laws. Contractor employees shall comply with all base traffic regulations. Contractor employees are subject to random vehicle speed control checks. Contractor personnel cited for speeding on the installation may suffer loss of base driving privileges, debarment from the base, or other administrative action. The use of seat belts is mandatory for all vehicle occupants. The use of cell phones is prohibited while driving on base, unless the phone is a hands-free cell phone.

3.11 Random Personnel and Vehicle Searches. Contractor personnel are subject to random personnel and vehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base, and may result in loss of base driving privileges, debarment from the base, or other administrative action.

3.12. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor owned vehicle or privately owned vehicle while on Davis-Monthan AFB.

3.13. For Official Use Only (FOUO). The contractor shall comply with DoD 5400.7-R, Chapter 4, DoDFreedom of Information Act (FOIA) Program requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

3.14. Physical Security. Contractor employees shall safeguard all Government property and controlled forms provided for contractor use. At the end of each work period, the contractor shall secure all Government facilities, equipment, and materials. The contractor shall establish and implement methods of ensuring all Government lock combinations, are not lost, misplaced, or used by unauthorized persons. The contractor shall prohibit the use of lock combinations, issued by the Government, by any persons other than the contractor’s employees. The contractor shall also prohibit and the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas.

3.15. Contractor Personnel Travel on the Installation. All contractor personnel will limit their travel on the installation only to specific areas required for performance of services, specified break and meal areas, or travel directly to and from these locations.

3.16. Controlled/Restricted Areas. The Contractor shall adhere to/implement local base procedures for entry to AF controlled/restricted areas where Contractor personnel work. An AF Form 2586, Unescorted Entry Authorization Certificate, must be completed and signed by the sponsoring agency’s Security Manager before a Restricted Area Badge will be issued. Contractor employees must have a favorably completed National Agency Check plus written Inquires (NACI) investigation before receiving a Restricted Area Badge. Interim access can be granted in accordance with AFI 31-501, Personnel Security Program Management.

3.17. Access to the 309th Aerospace Maintenance and Regeneration Group (309 AMARG) Area. This project includes work located in the 309 AMARG controlled area. Strict security and personnel access control is maintained. Contractor personnel must be listed on an entry authorization list (EAL), have proper identification, and obtain passes at the 309 AMARG gate to obtain entry to the work site. New EAL requests must be submitted to the COR at least 48 hours in advance for required access to the site. The name of any employee that is terminated during the period of the contract must be reported in writing to the CO and COR within one workday of the termination.

3.18. Privacy Act. The Contractor shall ensure that its employees fully understand and comply with Title 5 of US Code, Section 552.a and DoD 5400.7-R, DoD Freedom of Information Act Program. These procedures must be followed to identify and safeguard reports and data accordingly. The contractor will ensure that Contractor employees are briefed annually on properly identifying and handling Privacy Act data/information.

3.19. Protection of Personally Identifiable Information. Personally Identifiable Information (PII) refers to information that can be used to distinguish or trace an individual’s identity either alone or when combined with other information that is linked or linkable to a specific individual. PII may range from common data elements such as names, addresses, dates of birth, and places of employment, to identity documents, Social Security numbers (SSN) or other government-issued identity, precise location information, medical history, and biometrics. The contractor shall protect all PII encountered in the performance of services in accordance with Department of Defense Directive 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R, Department of Defense Privacy Program. If a PII breach results from the contractor's violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who's PII has been compromised.

3.20. Duty Hours. The 355 CES normal duty hours of operation are 7:00 a.m. to 3:30 p.m. Monday through Friday, excluding federal holidays. The contractor shall perform routine maintenance services during these hours and days, unless otherwise specified by the COR, due to mission requirements.

3.21. After Hours Support. No after-hours support is required.

3.22. Federal Holidays. The Federal Government observes the following holidays. (Note: If the holiday falls on a Saturday then the holiday will be observed as recognized by the Federal Government). The contractor shall not normally be required to provide routine services on holidays, or the actual day set aside for observation.

New Year’s Day Labor Day

Martin Luther King’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day National Independence Day Independence Day Thanksgiving Day Christmas Day Juneteenth

3.23. Contractor Employee Appearance. Contractor employees shall present a professional, conservative, and neat appearance. Contractor personnel shall report for duty in a professional manner, in appropriate attire befitting the work environment, and have complied with socially acceptable standards of personal hygiene.

3.24. Communication. Contractor employees shall maintain open, professional, and respectful communication with Government personnel (military and civilian) and other contractor employees. The COR will report valid complaints in writing to the Contracting Officer for action. Valid complaints will be considered a performance failure. The contractor shall resolve all substantiated complaints immediately upon notification of the complaint. Contractor employees are required to always identify themselves as a contractor while on the job, (e.g. in the workplace, when attending meetings, when answering Government telephones, in e-mails, or when making phone calls on behalf of the Government).

4.0. General Information

4.1. Environmental Protection Compliance. In addition to all applicable Federal, State and local environmental codes and regulations, the contractor is required to have Environmental Management System (EMS) Awareness Training. The contractor shall comply with the DMAFB Contractor Environmental Guide (CEG) in completing the required EMS Awareness Training prior to start of work and provide A-1 to A-3 sheets at the pre performance. The CEG is available online at https://cs2eis.af.mil/sites/10625/DM/shared%20Documents. Follow instructions and type “esohtn” into registration password box and create account. Questions should be directed to the Program Manager at 520-228-4840.

4.2. Utilities. Reasonable amounts of electricity, and water as required for the performance of this contract will be available at site locations. Information concerning the location of existing supply points to contractor facilities may be obtained through the COR. The contractor shall provide and maintain, at his/her expense, the necessary service lines from the existing Government supply points to the contractor service location. The contractor shall ensure employees practice utility conservation. The contractor shall be responsible for operating under conditions that prevent the waste of utilities to include lighting, heating, ventilation, and air conditioning systems, electricity, and water.

4.3. Emergency Services. The Government will provide security forces services (call (520) 228-4444 for emergencies only), and fire protection services (call (520) 228-3333). There is no emergency room on DMAFB, therefore contractor personnel shall call (520) 228-3333 for medical emergencies.

5.0. APPENDICES

5.1. Appendix A - Location of Grease Traps

Location Building Number

Gallon Capacity Cleanout Schedule

1. Bowling Center 3203 2100 Monthly

2. Burger King 2521 375 Monthly

3. BX Concessions 2442 1400 Monthly

4. Dining Facility (DFAC) 4100 5000 Monthly

5. Finley Child Development Center (FCDC) 2612 1300 Annual

6. Davis-Monthan CDC (DMCDC) 2614 22 Monthly

7. Driving Range 4459 22 Annual

8. School Age Facility 6006 1300 Bi-Monthly

5.2. Appendix B – Location of Septic Systems

Location Building Number

Gallon Capacity Cleanout Schedule

1. S. Wilmot Gate - BASE 30 1,500 Tri-Annual

2. Taxiway A-6 Facility 104 1,000 As Needed

3. Small Arms Facility 165 1,500 Annual

4. Small Arms Facility 173 1,500 Annual

5. Site 5 184 Filter + 2500 Annual-Jan

6. Site 5 184 10,500 & Filter Annual-Jul

7. Flight Line Pump House 202 560 As Needed

8. Taxiway A-1 Facility 208 1,000 As Needed

9. 29A S. Wilmot Gate – AMARG 229 1,000 Tri-Annual

10. K-9 Kennel Office 250 1,500 As Needed

11. K-9 Kennels 251 3000 As Needed

12. Recycle Center 256 1,250 Bi-Annual

13. Site 5 NW Stencil Lab 265 3000 As Needed

14. Airfield Tower 306 1,500 As Needed

15. Explosive Processing - AMARG 7101 1,000 As Needed

16. Desert Oasis - AMARG 7830 1,000 As Needed

Review/Coordination

Services Acquisition Lead

Quality Assurance Program Coordinator

Contracting Officer