Getting Started in ERP.pdf

This document is a registration and procedural guide for suppliers seeking to participate in solicitations issued by the Hampton Roads Sanitation District (HRSD) in Virginia. The guide outlines the ERP (Enterprise Resource Planning) system registration process required for all suppliers to submit bids on HRSD opportunities. New suppliers must register through the HRSD procurement portal at https://www.hrsd.com/procurement by completing company information, submitting a W-9 form, and allowing 24-48 hours for processing before receiving login credentials via email. Existing suppliers can log in directly to access solicitations, which are located on the Sourcing Home Page or can be found by searching the solicitation number. International suppliers located outside the United States and Canada must contact the HRSD ERP Help Desk at erphelp@hrsd.com prior to registration for technical guidance and support.

The document emphasizes that suppliers must complete full ERP registration and approval before submitting responses to any HRSD solicitations and should allow sufficient time for this process to avoid missing bid deadlines. Key technical requirements include disabling pop-up blockers during registration to prevent errors, particularly in the Tax Country field. The HRSD ERP Help Desk at erphelp@hrsd.com serves as the primary support resource for registration questions, technical assistance, and general inquiries; prospective bidders are instructed not to contact the buyer for solicitation documents or additional information. This procedural framework applies to all HRSD procurement opportunities, including the advertised Vogelsang RotaCut Spare Parts solicitation.