Getting Started in ERP.pdf

This is a registration and procedural guidance document for the Hampton Roads Sanitation District (HRSD) electronic procurement system, applicable to a DeZurik Plug Valves solicitation in Virginia. The document outlines the mandatory registration requirements for suppliers seeking to participate in HRSD procurements. Prospective bidders must complete ERP registration through the HRSD procurement portal at https://www.hrsd.com/procurement, a process that includes submitting company information and a W-9 form and typically requires 24-48 hours for approval. Once registered and credentialed with a username and password, suppliers can access solicitations through the system's Navigator by selecting HRSD Sourcing Supplier and either locating postings on the Sourcing Home Page or searching by solicitation number. International suppliers located outside the United States and Canada must contact the HRSD ERP Help Desk at erphelp@hrsd.com prior to registration for guidance and technical support.

The solicitation explicitly prohibits responses through alternative channels such as eVA and requires all bidders to be fully registered in the HRSD ERP system before submitting responses. Suppliers are advised to allow sufficient time for registration and approval, as incomplete or late registrations may preclude participation. Pop-up blockers must be disabled during registration to prevent errors in the Tax Country field. Technical assistance and inquiries regarding registration, system access, or submission questions should be directed exclusively to the HRSD ERP Help Desk at erphelp@hrsd.com, with instructions that buyers should not be contacted for additional solicitation documents or guidance.