Getting Started in ERP.pdf

This file is a registration and procedural guide for the Hampton Roads Sanitation District (HRSD) Enterprise Resource Planning (ERP) system in Virginia. The document provides step-by-step instructions for new suppliers to register in the ERP system and locate solicitations relevant to HRSD procurement opportunities. New suppliers must complete the registration process at https://www.hrsd.com/procurement, enter company information, and submit required documentation including a W-9 form. The registration process typically takes 24 to 48 hours, after which a username and password are sent to the registered email address. Once registered, suppliers can access solicitations through the HRSD Sourcing portal by navigating to the Sourcing Home Page or searching by solicitation number. The guide emphasizes the importance of disabling pop-up blockers during registration and provides contact information for technical assistance.

Technical support for registration and system access is available through the HRSD Help Desk via telephone at 757-460-7318 or email at erphelp@hrsd.com. Prospective bidders should note that this particular guide accompanies the HRSD RFQ_408098 for Primary Clarifier Flights and Miscellaneous Parts at the Boat Harbor Treatment Plant, and that all bids must be submitted through the registered ERP system rather than through alternative procurement channels such as eVA. The document explicitly directs potential bidders not to contact the listed buyer for solicitation documents, as inquiries will be redirected to the Help Desk.