GATA III SSN Reqt Excerpts.docx

Global Antiterrorism Training Assistance (GATA) Training Delivery Program (GATA III) Requirements Description Pertinent Excerpts

C - STATEMENT OF WORK

C.1 INTRODUCTION

The Department of State (DOS), Bureau of Diplomatic Security (DS), Office of Antiterrorism Assistance (ATA) has a requirement for a Contractor to facilitate foreign law enforcement training and perform other related activities. The Contractor shall be required to perform these services in both CONUS and OCONUS locations including remote training sites in medium to high threat and austere environments. The Contractor shall support ATA programs during periods of instability, reconstruction, and overseas operations.

C.2 BACKGROUND

The Foreign Assistance Act authorized the President to provide assistance to foreign countries to deter terrorist and terrorist groups from engaging in international acts. The law authorized this assistance in the form of training, commodities and equipment that would help deter and prevent acts of terrorism and manage such incidents if they occur. The program started as an initiative and expanded in scope following the 1983 attack on the U.S. Embassy in Beirut, subsequent attacks in Tanzania and Kenya and the 2001 attack on the U.S. homeland.

ATA is the premier provider of counterterrorism training and capacity building for the U.S. Department of State. ATA is a successful partnership between the DOS Bureau of Counterterrorism (CT), which provides policy guidance and DS, which manages the operational implementation of the program. ATA serves as the primary provider of U.S. government antiterrorism training to foreign law enforcement agencies of Partner Nations.

ATA officers work with the Partner Nation to identify program needs ranging from bomb detection and neutralization, crime scene investigation, airport and building security, harbor security, and VIP protection. ATA then formulates a foreign assistance plan that is uniquely tailored to the program needs of the Partner Nation and implements the plan in the form of advanced training, technical assistance, equipment grants including computers and software encapsulated around modern, humane, and effective antiterrorism techniques.

The Global Antiterrorism Training Assistance (GATA) Training Delivery contract represents an advanced and specialized foreign assistance program that provides foreign law enforcement with instructional training. The customer for these services is ATA however the actual recipient of the training will be vetted foreign police and civilian security officials within the Partner Nation. Instruction ranges from small unit police tactical training and classroom courses to senior executive seminars, consultations, and technical assessments, including many knowledge-based and skills-based disciplines necessary for an effective antiterrorism capability. Since its inception in 1983, the ATA program has trained over 150,000 foreign law enforcement and civilian government officials in over 154 countries.

C.3 MISSION AND OBJECTIVE

The mission of ATA is to advance U.S. foreign policy goals, create strong bilateral relations, foster cooperative efforts between U.S. law enforcement agencies and foreign partners and increase respect for global human rights. ATA programs are key components to increasing the capability and capacity of Partner Nations to take strong, decisive action against terrorism. As such, ATA enhances the antiterrorism awareness and skills of foreign law enforcement and security officials.

The objective of this contract is to strengthen Partner Nation capabilities to combat terrorism and build upon a trusted network of law enforcement officers while improving ATA’s technical capabilities.

C.4 TRAINING DELIVERIES AND PROGRAMS

ATA offers numerous courses spanning twelve (12) training categories. The courses are comprised of standard, customized, high risk and special programs. The attached historical workload table (Attachment 8) provides all the training courses taught by ATA, by region, by category, over the last three (3) fiscal years. The current set of training categories follows:

· Chemical Biological Radiological and Nuclear (CBRN)

· Senior Investigative & Crisis Management

· Cyber

· Explosives

· Homeland Security

· Police Operations

· Police Training

· Maritime Operations

· Law Enforcement Management

· Protection of National Leaders

· Police Tactical

· Infrastructure Security All ATA course curricula incorporate and cover two (2) additional mandatory modules, Community Engagement and Human Rights, and Terrorist Trends and Tactics. There is also a Train the Trainer add-on that can be incorporated in any of the courses. Courses may be added or subtracted.

C.4.1 Standard Courses Standard courses follow a pre-written curriculum provided to the Contractor by ATA. The courses include pre- and post-tests, skills evaluations, courses, participant data sheets and participant critiques. Contractor personnel shall administer the materials in compliance with the curriculum and return them to ATA as part of the End of Course Reports (ECR). Contractor personnel shall not modify or revise standard course materials.

C.4.2 Non-standard Deliveries ATA is a dynamic organization that develops and delivers a wide range of specialized antiterrorism programs. Non-standard training deliveries include technical assistance, consultations and special programs that typically do not have a standard curriculum. These specialized programs may be technical, tactical, or management and are conducted primarily OCONUS. The most-requested program descriptions and subject matter expert qualifications are included in Attachments 1 and 2 but are continually reviewed and periodically revised to meet program objectives.

ATA will specify development requirements and milestones in each delivery request (DR). The Contractor shall provide program material to ATA for review in accordance with the DR’s requirements and milestones and shall revise program material as required. The Training Curriculum Division (TCD) will be substantially involved in the development and approval of the Contractor’s proposed program materials. When required, the Contractor will translate, print and ship approved program materials before the start of the program activity.

As specified in each DR, the Contractor shall provide subject matter experts, program coordinators, and training support specialists with expertise in developing and delivering non-standard training for foreign adult learners. ATA will review the qualifications of proposed subject matter experts and either approve or reject the candidates for a particular assignment.

C.4.2.1 Consultations and Exercises Using an extensive network within the security and law enforcement community of the United States, the Contractor shall provide senior subject-matter-experts to work in partnership with ATA, Post and Partner Nations to design unique consultations focused on a particular area of antiterrorism assistance. A consultation is a fully customized training delivery based on specialized partner nation training requirements. Consultations may involve a pre-deployment site survey to the Partner Nation and Post to formulate a detailed assessment of pre- and post- training needs. A typical consultation has two components—the development of the training product, and the delivery of the training. The Contractor shall develop and implement consultations in conjunction with ATA and Post in order to identify and design the best solution to meet the Partner Nation requirement.

Examples of past consultations include critical energy infrastructure protection; light rail security; leadership programs for foreign presidential security details; police media relations; crime labs and DNA forensics; managing a cyber-forensics unit; and customized international visitor leadership exchange programs in US antiterrorism and law enforcement. To address specific needs of specialized police units, ATA has developed special tactical programs for armored vehicle drivers, breaching, weapons and tactics, armorer, urban operations, serving high-risk warrants, hostage negotiation or other advanced technical assistance. Consultations are primarily delivered overseas.

Some consultations are multilateral joint training exercises involving more than one country in a region. Partner Nation participants may have to have international transportation to the training site or sites. Interpreters may need to speak multiple languages. Delivery support/logistics services may be complex and extensive and may need to accommodate multiple cultures. Attachment 18 provides a sample exercise-based DR.

As a follow on to training, ATA may embed mentors with specialized police units to improve skills retention and sustainment. Mentors may assist the partner nation to establish a train the trainer program or consult on organizational leadership, resource or equipment requirements, or other capacity building activities. Through Post, a Partner Nation may also request assistance with major event security planning or management of consequences or response to a terrorist incident. Mentor-related details will be included in the specific DR.

C.4.2.2 Domestic Special Programs ATA sponsors domestic special programs for senior law enforcement, security officials and policymakers from Partner Nations. These carefully designed programs provide Partner Nations with the opportunity to learn about the ATA antiterrorism program and build lasting relationships.

The Senior Crisis Management Seminar and Antiterrorism Executive Forum are examples of domestic special programs. Other examples are Partner Nation Visitor Programs, the Joint Terrorism Task Force consultation and other short, customized domestic special programs and consultations.

The Contractor shall develop domestic special programs that reflect the ATA sponsorship of the foreign delegation. The Contractor may be asked to provide program development, subject matter experts, instructors, conference space, lodging, and services in accordance with the requirements of the DR. Contractor materials shall include a program guide with relevant information, schedule, biographies, points-of-contact, maps and local points-of-interest.

ATA will provide country background and areas of emphasis, agency representatives to assist with program development. Unless otherwise noted in the individual DR, ATA will provide a language proficient Administrative Escort Officer (AEO). The AEO is available 24/7 to participants in order to facilitate cultural exchange as well as other professional services including emergency medical or dental care.

Substantive after action reports are required as described in Section C.6.3.3, Deliverable Reports. ATA will contribute substantial involvement to and must approve all program content, distinguished and invitational speakers, subject matter experts, professional exchange activities and facilities.

In order to facilitate the exchange with U.S. Government counterparts, academics, practitioners, thought leaders, and agency officials in Washington D.C., the location of delivery for domestic special programs must be within 25 miles of the United States Capitol building. Current domestic special programs are presented at local universities and State Department locations in the Washington D.C. area. Speakers are academics, current and former Federal, state and local agency officials, and other distinguished individuals with relevant experience in the public or private sector.

C.4.2.3 Executive Seminars ATA may task the Contractor to develop and deliver customized seminars, in conjunction with other service providers, for high- ranking officials. The Executive Seminars are held in an academic or think tank environment designed to foster a high degree of professional interaction and cultural exchange. In most cases, delegates visit several agencies and venues during the seminar.

In addition to program development, facilitation, distinguished speakers and subject matter experts, the Contractor may be required to provide the following services in support of executive seminars:

1. Meet and greet service upon arrival at the airport and light refreshments upon arrival at the conference center and or hotel lodging.

2. Local ground transportation for seminar and approved off-site excursions including weekend sightseeing, shopping, or religious services. The AEO will escort and assist in arranging weekend and evening social or recreational excursions with input from the Contractor.

3. Full-service lodging (single rooms with bath), full meal service (three meals per day), and cultural exchange as specified in the TO request for delegates, instructors, interpreters and the AEO. With advance notice, meals and other services shall be adapted to cultural or religious preferences. Lodging shall be no more than 10 miles from the primary training venue. Cultural exchange includes off-site trips for local site seeing, shopping or other activities approved in advance by ATA.

4. Conference and meeting facilities (one plenary room plus one breakout room) for up to thirty-five individuals (i.e., 25 delegates and 10 instructors). The instructors are generally comprised of Contractor SME instructor, ATA Program Officer(s), and interpreters. Hotels are not acceptable meeting venues; executive conference centers are satisfactory and an academic or think tank environment is preferred. Some sessions may be hosted at ATA or State Department offices in the Washington, DC area. The meeting facility shall include:

· Meeting rooms shall include tables and chairs arranged in a U-shape.

· Informal opening reception with refreshments, formal graduation luncheon, and at least one evening cultural event per week.

· Coffee, tea and light refreshments for up to two breaks per day during the seminar.

5. Evening events are sponsored by ATA and supported by the Contractor. One or more events or evening hospitality shall be held at ATA-approved locations such as a university, foreign Embassy, nonpartisan institution, premier non-profit or other culturally suitable venue. Contractor provided facility hospitality arranged by the Contractor is acceptable if approved in advance by ATA (i.e., Contractor hosted meal). Two or more field trips to major law enforcement facilities, agencies or command centers normally occur during seminar hours.

6. Laptop for presentation, audio and video, hard-wired (not portable) interpretation equipment, electronic accessories and classroom supplies.

7. Color photo of the class delivered to each participant at or prior to graduation (9-inch by 12-inch photo in a photograph holder).

C.4.2.4 Partner Nation Visitor Program (PNVP) The PNVP are presented at various locations usually within the Washington, D.C. metropolitan area. The PNVP include consultations and field trips (i.e., law enforcement facilities, agencies or command centers) to other domestic venues. If travel outside the Washington D.C. area is required, ATA will provide modest stipends, per diem and airline transportation. The Contractor is not responsible for participant travel outside the Washington, D.C. metropolitan area.

The Contractor shall culminate each PNVP with a workshop. The purpose of the workshop is to provide a synopsis of the information presented, answer additional questions and provide recommended implementation steps.

The Contractor shall accompany the delegation as they tour and attend briefings. The Contractor shall be responsible for presenting a program summary to the delegation and shall identify a series of recommended actions and next steps for the delegation to implement.

The Contractor may be required to provide the following services in support of PNVPs. Specific requirements will be detailed in each DR:

1. Greet service upon arrival at the airport, informal welcome reception, and light refreshments upon arrival at the meeting location or hotel.

2. Hotel accommodations and meal service (three meals per day including a graduation luncheon) and coffee, tea and light refreshments for up to two breaks per day. Cultural exchange for up to twelve (12) people may include local site seeing or shopping. With advance notice, meals and other services shall be adapted to cultural or religious preferences. Hotel accommodations shall be no more than ten (10) miles from the meeting facilities.

3. Local ground transportation including driver(s) and fuel for program and approved off-site excursions including weekend sightseeing, shopping, or religious services. The AEO will escort and assist Contractor in arranging weekend and evening social or recreational excursions.

4. Meeting facilities (i.e., one room with tables and chairs) for up to fourteen (14) participants (i.e., eight (8) mid-level foreign officials, speakers, Contractor-provided SME instructor, and ATA Program Officer(s), interpreters and AEO). A five-star hotel meeting space is acceptable; a small conference center or professional executive office environment is preferred. Some sessions may be hosted at ATA offices.

5. One (1) off-site evening social or recreational event. The socials or events may be requested in advance by the delegation. The evening event shall be sponsored by ATA and supported by the Contractor. Contractor provided facility may be acceptable with ATA advance approval (i.e., Contractor hosted meal).

6. Two (2) or more field trips to law enforcement facilities, agencies or command centers.

C.4.3 COTS/Specialized Third Party (Non-ATA) Training Deliveries There are certain topics that are highly specialized and/or involve content that changes too rapidly to permit normal ATA course development timeframes (e.g., Cyber Training, Counter Unmanned Aerial Systems). For example, the Cyber Training Program suite encompasses learning tracks in digital forensics and Internet investigations, investigative unit management, national stakeholder awareness, and prosecutorial awareness. Partner Nation attendees, ranging from first responders to senior nation leadership, acquire the competencies required for the prevention, detection and response to digital based incidents.

For requirements of this nature, the Contractor shall provide all-inclusive, third party-provided training deliveries. Specific requirements will be detailed in individual DRs. These deliveries shall be quoted as FFP and shall include all instruction, course materials, equipment, and instructor travel, at a minimum. In situations where ATA requires delivery of a series of related courses in a particular Partner Nation or region, the Contractor shall use the same third-party provider for all subsequent training unless otherwise approved by ATA. Delivery support for COTS training deliveries shall be provided by the Contractor IAW Section C.7.2, Delivery Support. Attachment 18 provides a sample COTS DR.

C.5 CONUS TRAINING

The Foreign Affairs Security Training Center (FASTC) will always be the preferred domestic facility for tactical training and will be used unless training capacity is unavailable. However, the Contractor may be required to provide domestic facilities on limited occasions. Examples include training programs specifically designated for delivery in the United States or surge capacity tactical training for specialized law enforcement and small unit police tactical training. As with other ATA training, specific requirements will be detailed in individual DRs.

On those infrequent occasions when the Contractor is required to provide domestic facilities, Contractor-provided facilities shall be located within two hundred fifty (250) miles of the National Capitol and the Contractor shall obtain the necessary Federal, State, and Local permits and clearances to receive, store and ship ATA equipment, including weapons, ammunition, explosive and pyrotechnic devices, and other hazardous materials in a secure storage area and/or warehouse.

If the Contractor uses the training site(s) for other customers, the Contractor shall prioritize ATA training and practical exercises so that all delivery requirements are accomplished without diminution, delay, or change in scheduled dates due to the Contractor’s inability to provide services. The training requirements and specifications may include one or all of the following facilities and services. More details concerning these requirements are provided in Attachment 21.

· Indoor Training Facilities

· Classrooms and breakout rooms

· Outdoor Tactical Training Facilities

· Recreational Facilities

· Security Support

· Ranges and shoot houses for weapons and tactics

· Rifle Range

· Shoot House

· Simunitions Shoot House

· Assault Training Facility

· Multiple Use Small Arms Range

· Range Support Facilities and Services

· Remote ranges for explosives related training (specifications included in Attachment 21)

· Role Players

· Emergency Medical Technician (EMT) and access to emergency care

· Secure storage for sensitive DOS equipment including weapons, ammunition, explosives, hazardous materials, and high value items.

For CONUS training deliveries, the Contractor shall provide delivery support services and logistics support as specified in each DR. For example, the Contractor may be required to ensure ATA-sponsored visitors feel welcome by conducting tours of its facilities, allowing visitors to observe or evaluate training, attending activities, or speaking at opening or closing ceremonies. The Contractor may be required to provide vehicles, targets and targeting systems, maintenance tools, electronic parts, common office supplies and office equipment, internet connection and service, and drivers and transportation to accommodate up to thirty (30) participants and their luggage between the airport and the training site. Attachment 21 provides typical services and that may be required to support CONUS training.

C.6 SPECIFIC TASKS

As directed in individual task orders (See Section H) the Contractor shall provide the program management, instructors, and subject matter experts to deliver courses and special programs delivered primarily OCONUS. The Contractor shall provide all training in accordance with an ATA sanctioned curriculum, which will include a course specific instructor guide and the course specific standard operation procedures. The Contractor shall require instructors to review the curriculum, instructor guide, and standard operation procedures before deployment.

The Contractor shall be required to manage the associated business risks of international travel (i.e., exposure to loss, labor disputes, political unrest, language barriers, and import regulations and restrictions) in meeting the contractual performance standards. The Contractor may also be required to provide academic equipment and supplies.

Historical Workload

Task order (TO) performance locations include the CONUS and its territories and OCONUS throughout the world. Specific locations will be identified in the individual TOs. The following table presents the historical training delivery workload from May 2018 to September 26, 2021 broken down by geographical region and type of delivery.

Task Order Totals May 2018-September 26, 2022

Delivery Type

C.6.1 Course Preparation Prior to deployment ATA will provide the Contractor with the course curriculum, instructor guide, and standard operating procedures for training delivery. ATA will review team composition as well as individual qualifications in preparation for each deployment.

The Contractor shall furnish fully trained and qualified personnel who meet or exceed the requirements established in the respective position descriptions included in Attachment 2. The Contractor shall ensure that all work efforts are collaborated with the designated TC.

ATA reserves the right to decline any instructor or instructor candidate based on individual qualifications, performance, or suitability. Team composition for each course is addressed in Attachment 1.

C.6.2 Instructor Guidance The Contractor and instructors shall not deviate from the procedures enumerated in Section C or H or deviate from the approved curriculum. The Contractor and instructors are prohibited from interjecting supplemental material, personal opinion, instruction or practical exercises unless specifically authorized in writing by ATA in advance. Any violations of these restrictions may result in the instructor’s removal from the ATA program.

In the event the instructor finds it necessary to deviate from the curriculum, the Contractor shall immediately notify the ATA TC for review and approval. The instructor is only permitted to deviate from curriculum without ATA approval when an immediate safety issue is identified. Instructors who knowingly deviate from the instructor workbook or curriculum shall be subject to immediate recall and removal from the ATA program.

The Contractor shall be fully prepared to facilitate the delivery of course curriculum prior to the commencement of training. The Contractor shall not disseminate any information that is not part of the approved curriculum. The Contractor shall ensure all instructors are cognizant of Section H, Paragraph H.12 Data Rights, prior to receipt of the curriculum and Instructor workbooks.

C.6.3 Training Delivery For overseas training locations, Contractor personnel shall be under the operational oversight of the Regional Security Officer (RSO), to the limits of what has been order and funded under the task order or delivery request.

ATA representatives on-site, or the country Resident Program Managers (RPM) or other designated staff, coordinate local support for the training activities. ATA representatives and RPM staff serve as the ATA liaison to the Embassy and Partner Nation officials, provide quality assurance monitoring and local logistics, and administrative or security coordination.

Unless otherwise noted in individual DR, ATA will print and ship, translated course material to the training venue. The Contractor shall not use or distribute any supplemental material that has not been ATA approved. ATA will assign a TC for each training delivery. ATA staff may accompany Contractor personnel on technical assistance trips or participate in any aspect of domestic or overseas program activities. For special programs and consultations, ATA staff will have substantial involvement in the development of customized technical assistance and prior approval of any presentation or handout materials.

The Contractor shall deliver timely, complete, and accurate reports to the Government as enumerated in Section F.

C.6.3.1 Instructor Development Training The Contractor instructors shall complete an ATA furnished online instructor skills and response to active shooter course(s) prior to deployment.

C.6.3.2 Training Days The Contractor shall arrange travel to ensure that all training team members arrive together, to the maximum extent possible, at the international destination in sufficient time for preparation and delivery. The team members will depart together on the first available reasonable flight after the delivery ends unless otherwise specified in the DR (See H.9 Travel). The Contractor shall ensure that all Instructor personnel performing work under this contract begin work promptly and remain on-the-job unless properly relieved.

At the start of each delivery, the Contractor Lead Instructor must ensure that each participant is on the list of the vetted Leahy Human Rights participants (Special Program Embassy Augmentation Response (SPEAR) and pre-paid programs exempted). The list will be provided by the TC prior to the start of the delivery. No participant shall be allowed to attend training unless they are on the Leahy list or otherwise as directed by ATA. If a participant, who requires vetting, is not on the ATA provided list of Leahy Vetted participants and is present for training, the Lead Instructor must contact the Contractor and ATA immediately for guidance.

Training days are generally eight (8) hours a day, five (5) days a week. For hard skills tactical and cyber training with extensive equipment and advance preparation, training days are generally ten (10) hours a day. In rare cases, there may be 12-hour days or work on weekends and holidays. Other times, local observances will shorten the hours of instruction (e.g., graduation, Friday prayers or Ramadan). A description of the anticipated number of days including training, advance preparation, and travel for each course are included in Attachments 1 and 5.

Contractor personnel shall occasionally perform extraordinary hours to accomplish training missions in complex overseas environments. Contractor personnel shall occasionally perform advance preparation on weekends or conduct planned low light practical exercises during the evening.

C.6.3.3 Deliverable Training Reports During each delivery, the Contractor shall provide the following training reports by email to the TC and any other designated recipient. (See Section F for list of Deliverables). The format for the reports enumerated below will be furnished by ATA upon award of the Contract.

1. Arrival report – A brief message noting safe arrival of all instructors (overseas) or all participants (domestic). Describe status of equipment and course materials, any exceptions, and readiness to proceed with training as scheduled. The arrival report is due upon the arrival of personnel. (See Attachment 9).

2. Opening day report – A brief email message confirming number of participants, cross-check with Leahy- vetted participant list, and any in processing issues. The report is due by the close of business (local time). (See Attachment 9).

3. Weekly report – A brief email message confirming the delivery is on track and noting any significant events or concerns regarding ongoing training. The report is due by close of each training week. (See Attachment 9).

4. Incident report – Report as soon as practical any information that needs immediate attention such as an injury or unauthorized absence of a participant, or any other event that might negatively affect training and/or bilateral relations with the Partner Nation. Verbal incident reports shall be followed within 24 hours with a written incident or situation report noting actions taken or in progress and outcome. (See Attachment 10).

5. Closing report – A brief email message noting graduation, any special guests or speakers, and plans for departure. The report is due by close of business on the last day of training. (See Attachment 9)

6. Training Delivery Report (TDR) - The TDR combines the above Arrival, Opening, Weekly, Closing, and After-Action reports into one document. The TDR progress entries will be submitted to ATA weekly and the final, completed version submitted at the conclusion of the training delivery with the End-of-Course Reports. (See Attachment 9)

7. End-of-Course Report (ECR) -The ECR include reports described in the Instructor Guide and administered by instructors during training. The Contractor shall deliver a single ECR package for each delivery within ten (10) business days after the end of the delivery. ECRs will be delivered electronically in the format provided, to include scanning for written report formats. If requested, a hard copy report shall be delivered by hand or express courier to the ATA office. ECRs include:

a) Pre and post-tests – completed by participants, no translation required (provided with course materials)

b) Skills evaluation – completed by instructors, hard skills courses only

c) Training Delivery Report (completed)

d) Instructor 360 Peer Reviews (See Attachment 14)

e) Participant critiques – administered on the day before the last day of class, completed by participants, and translated by interpreters on last day of class (See Attachment 11)

8. Other Intermittent Reports – Other training reports may be required as directed in the Delivery Request or as requested by the Training Coordinator and/or COR. When requested, instructors may be responsible for reporting ongoing successes (or updates of program status), to include photographs, video, and written communication that follow ATA formats and submission timelines. Instructors may be required to submit spot reports as soon as practical on operational successes or significant events involving partner nation units.

C.7 PROGRAM MANAGEMENT

The Contractor shall provide and maintain a program management office and administrative staff sufficient to recruit for and manage the instructor pool, deploy international mobile training teams, coordinate training, arrange for and oversee in-country delivery support and logistics, and manage Government and Contractor furnished material. The PM team shall meet with ATA weekly and shall be responsible for myriad reports. The Contractor shall ensure that the PM or a designated management official is personally available to communicate (e.g., telephone, meetings, e-mail, etc.) with ATA on an as needed basis. In view of international time differences, the Contractor shall ensure the designated representative’s availability and capability for after-hours contact by the Government in the event of an emergency.

C.7.1 Delivery Requests Training services will be requested via specific Delivery Requests (DR) which will be issued by ATA to initiate action on training deliveries scheduled by ATA Program Managers. Each DR lays out all the specific requirements for a particular training delivery including, but not limited to, the number and proficiency level(s) for each position/labor category (e.g., Lead Instructor, Instructor, Instructional Designer (for non-standard deliveries)), whether the delivery is a standard course or a non-standard delivery, the required delivery support/logistics services, equipment requirements, particular timeframes or milestones, etc. For non-standard deliveries or customized training, ATA will also stipulate the level and type of development support required in the specific DR. Attachment 18 presents the current DR Template. Attachment 18 presents a sample DR for a Consultation. Section G.5.1, Delivery Requests, provides more details on the DR process.

The Contractor shall provide a Delivery Quote (DQ) for each DR within 10 business days of receipt. The DQ Template is provided in Attachment 20. DQs must include all elements identified in the DR (e.g., instructors, delivery support/logistics, equipment, any development).

C.7.1.1 Rescheduled Deliveries Training deliveries are often rescheduled after they are quoted and awarded on task orders. Many of the reasons behind schedule changes are outside of the Government’s control. ATA plans and schedules international training deliveries up to a year in advance, sometimes more. Conditions in-country change. Routine reschedules may be as high as 50%. While many are simple, shifting only two or three weeks, others are rescheduled significantly later, and some are rescheduled outside of the period in which they were priced. Once a training delivery has been priced and awarded on a Task Order, the pricing shall remain the same even if the delivery is re-scheduled to another contract year.

C.7.1.2 Modified Deliveries Training delivery requirements may be modified after a delivery is quoted and awarded on a task order. This is a common occurrence for non-standard deliveries like Consultations where a delivery is modified by the Government, the Contractor shall provide a modified DQ within 10 business days that clearly and completely highlights the resulting changes from the original DQ. Attachment 20 presents the DR Quote Template.

C.7.2 Delivery Support/Logistics Services Although many of the training curriculums exist, and there is an existing pool of course instructors from which the Contractor may be able to draw, the Contractor will face numerous logistical challenges in successfully executing this contract. The training deliveries can be numerous, concurrent, in a multitude of locations including remote training sites, conducted when Partner Nations are in periods of instability and reconstruction or during military operations. Complexities such as language barriers, international banking and finance considerations, different payment terms, gaps in technology and infrastructure all contribute to the difficulty in arrangements and logistics.

Nonetheless, the Contractor will often be required to provide myriad overseas or domestic training delivery support services, logistics and/or facilities such as, but not limited to the following: training facilities, ranges or other venues, catering, instructor transportation, participant transportation, instructor lodging, and participant lodging. Interpreters and/or translators are often required to facilitate verbal and/or written communications between English-speaking and non-English-speaking individuals, sometimes capable of multiple languages. Supported forums may include meetings, briefings, training, and/or operational support. Specific requirements will be defined in each DR. Attachment 8 provides the historical workload. Attachment 18 provides an example of a typical classroom or soft skills DR. Attachment 18 provides an example of a typical hard skills DR. All Delivery Support/Logistics requirements must be fully “locked on” (contracts signed, deposits made if applicable, etc.) no later than seven days prior to departure. Delivery Support/Logistics requirements (e.g., the actual lodging, transportation, interpreters) shall be provided on a cost-reimbursable basis plus approved indirect cost percentage.

C.7.2.1 Delivery Support/Logistic Deliverable The Contractor shall provide a Delivery Support/Logistics Summary for each DR. Final Delivery Support/Logistics Summaries must be submitted 2 weeks prior to each fully funded deployment. Attachment 23 provides the Delivery Support/Logistics Summary template.

C.7.3 Delivery Milestones Within two business days of receipt of a signed modification, the Contractor shall initiate planning activities with ATA. Milestones for routine delivery-related program management and coordination activities are presented in the table below. In cases where training is required with less than 60 calendar days’ notice, the Contractor shall do their best to be responsive to the requirements and timelines as specified in the DR.

Delivery Milestones for Routine Deliveries

C.7.4 Instructor Staffing and Recruiting ATA has invested inordinate resources in developing courses and consultations that span a wide range of specialized anti-terrorism topics. However, the curriculum, in and of itself, does little to achieve the ATA mission and objective without competent and professional instruction and program management services. The ATA program is currently facilitated through a network of more than 1,000 professional instructors and subject matter experts. This existing instructor pool represents a myriad law enforcement and military backgrounds from which the Contractor will be able to draw to appropriately staff courses, consultations, and mentorships requiring particular skillsets.

While the instructors and mentors have historically operated independently through subcontracts with the Contractor, it is still in the Government’s interests for the Contractor to actively recruit additional instructors over the course of the contract to ensure that the skillsets required to meet the changing needs of ATA and its Partner Nations are available. Certain skill sets can be difficult and time-consuming to find, and ATA requires Contractor recruiting services to proactively seek out, recruit, and initiate screening on qualified candidates for these skillsets, often before a specific delivery is requested. For example, current instructor shortages include skillsets in explosive ordinance disposal (EOD), fraudulent document recognition and behavioral analysis (FDRBA), terrorist crime scene investigation (TCSI), and advanced travel document examination (ATDE). Attachment 24 provides the current list of targeted skillsets. ATA will update the list annually at a minimum. The Contractor shall report on its recruiting activities and success against recruiting targets and performance standards on a monthly basis as part of the Performance reporting.

Additionally, because the instructors are the face of ATA to the Partner Nation, the Government is concerned with the quality and stability of the workforce. Compensation commensurate with an individual’s knowledge, skills and abilities fosters the quality level of services required. Furthermore, professional compensation is directly correlated with recruiting and retention and ATA cannot afford to lose quality instructors over compensation issues or fail to have the correct labor mix required to successfully deliver training. Therefore, the individual position descriptions in Attachment 2 include an equivalent GS pay grade that is commensurate with the position requirements and shall be used as a basis for minimum compensation. The Government understands that there may be skillsets that may demand premiums. In order to ensure compliance, the Contractor will be subject to random or routine payroll reviews.

C.7.5 Quality Control Plan The Contractor, not the U.S. Government, is responsible for providing quality control services that meet the performance standards set forth in this contract. The Contractor shall develop and maintain a Quality Control Plan (QCP).

The QCP shall enumerate well-defined and understood lines of authority, responsibility, and accountability for performing and monitoring work performed under this contract. The QCP shall list the quality control procedures (i.e., examinations, inspections, and audits) the Contractor shall employ to oversee the quality of remote training deliveries and ensure the services conform to contract requirements and meet the mission and objective of the ATA program. The QCP shall detail how the Contractor will determine what classes, class locations and instructor teams will be examined, inspected and audited. The sample size shall represent a reasonable sample of all projected or historical classes taught. The frequency of the reviews and inspections shall be not less than semiannually. The COR shall be notified (via e-mail) no less than seven (7) calendar days in advance of any planned QC procedures being employed.

The QCP shall also address how the Contractor shall ensure each mobile team is comprised of instructors and subject matter experts with a wide range of recent, relevant experience and demonstrated abilities. The Contractors reliance on a small number of instructors to deliver a wide range of ATA activities can create logistical problems and reduce the quality of specific, relevant and recent expertise available for tailored and dynamic program requirements. As part of the QCP, the Contractor shall specifically address recruitment strategies for hiring instructors and subject matter experts with a broad range of specialized, advanced and technical skills. New instructors with relevant law enforcement background, specialized skills, and foreign national training experience shall be regularly recruited to infuse new knowledge and expand the pool of qualified instructors.

The QCP shall also address retention strategies in order to ensure culturally attuned, stable and cohesive teams remain in the ATA program for program continuity. Credible and cohesive training teams foster respect among foreign, U.S. law enforcement and other security professionals.

The Government will perform periodic inspections to ensure that the services conform to prescribed requirements. Periodically ATA will assign independent evaluators to review and assess all aspects of curriculum and delivery presentation. Evaluators observe training and report their findings directly to ATA. Contractor personnel shall cooperate fully with independent evaluators engaged by ATA. ATA will monitor and have oversight of the Contractor’s efforts to ensure that they are timely, effective and are delivering the desired results. Quarterly program reviews by the Government will include a discussion of quality, service, schedule, cost control, business relations, management and other important areas.

C.7.5.1 Quality Control Deliverable Within thirty (30) calendar days of completing a QC inspection the Contractor shall provide (via e-mail) a written report to the COR and CO, documenting the performance and completion of such inspection/review, describing the scope of the work related to the reviewed operations and any identified deficiencies. If any deficiencies were identified during this inspection/review, the

Contractor shall also submit with their report a written Corrective Action Plan identifying specific, measurable corrective action with an associated implementation timeline to the COR and CO. The Contractor shall ensure timely implementation of all corrective action(s) and track the completion of such corrective actions in their monthly program management report.

C.7.6 Reporting C.7.6.1 Program Reviews The PM team shall meet with ATA and program representatives weekly during the life of the contract. Program reviews will include a discussion of quality and performance; an assessment of patterns and trends from customer surveys; after action reports, constructive feedback; preventive or corrective actions needed; customer surveys, planning and operations; variances in reporting or performance; travel costs; billing and payment; management, or quality control issues and any recommendations for continuous improvement. The meetings may be held at the Contractor’s location, ATA offices or virtually if deemed necessary. The Contractor shall prepare a Monthly Report outlining the items discussed and any subsequent actions needed by either ATA or the Contractor. The Contractor shall include performance reporting on PRS Minimum Acceptable Performance Levels, and a complete inventory of the equipment held at the Contractor’s site in the Monthly Report.

C.7.6.2 Annual Reports The Contractor shall provide a detailed Annual Report no later than sixty (60) days before the end of each contract period of performance. The report shall include a summary of contract and financial activity, a detailed report of the status for all training delivery performance standards as provided in F.4 Deliverables. Additionally, annual reports shall include the Contractor’s pertinent personnel activities, recruitment efforts, inventory if Government furnished and any other pertinent information.

C.7.6.3 Intermittent and Unscheduled Reports The Government may task the Contractor to provide written additional reports and/or oral briefings, and/or reports regarding, but not limited to, the following:

1. Status of training or equipment delivery.

2. Staffing levels.

3. Specific recruitment and retention activities and progress on targeted skillsets.

4. Security on site – both of equipment and personnel domestically and OCONUS.

5. Subcontract management.

6. Logistics.

7. Communications and incident reporting.

8. Administrative matters such as assisting in security clearances, bio submittals and approvals.

9. Records processing for overseas-bound Contractor personnel (e.g., obtaining passports, etc.).

10. Task order schedules, quality of performance, risks and solutions.

11. Contract administration and invoicing.

12. Other reports as dictated by ATA.

C.7.6.4 Administrative Support The Contractor shall maintain a sufficient staff to provide all normal administrative services required to deploy international mobile training teams, deliver training, and manage Government and Contractor furnished material.

For training deliveries, the Contractor staff will coordinate and implement official ceremonies with recognition items and formal and informal cultural exchange as well as in-process participants and accommodate cultural or religious preferences and special requests.

C.8 ENGAGEMENT PARAMETERS

The Contractor shall be required to interface with American and Partner Nation government and law enforcement officials. All contractor personnel will be required to comply with the Code of Conduct.

The Contractor, both on and off duty, is a direct reflection of the United States, the American people and their employer. As such, the Contractor conduct shall be in a manner that reflects the highest level of self-respect, business integrity and cross-cultural sensitivity in order to accomplish the ATA Mission and Objective.

Contractor misconduct of any nature, to include participation in or unreported…