FY27 SASS RECOMPETE FLETC- RFI (1).pdf

RFI Training Management System Solicitation Number: 26-FLETC-TMS-RFI Agency: Department of Homeland Security Office: Federal Law Enforcement Training Centers (FLETC) Location: FLETC Glynco (CIO/MSSD)

Notice Type:

Special Notice

Posted Date:

April 02, 2026

Response Date:

April 10, 2026, 4:00 pm ET

Archive Date:

Set Aside:

N/A

Classification Code:

D – Information Technology and Telecommunications

Archiving Policy:

Manual Archive

Original Set Aside:

N/A

NAICS Code:

54 -- Professional, Scientific, and Technical Services/541511 --Custom Computer Programming Services

Synopsis:

THE PURPOSE OF THIS NOTICE IS TO CONDUCT MARKET RESEARCH: The Department of Homeland Security (DHS), Federal Law Enforcement Training Centers (FLETC) is conducting market research to determine the capabilities of industry and sources available to provide a Training Management System (TMS), to develop and support such a system or provide operational, maintenance, and developmental support for the current system in place. FLETC requires a program that can manage, schedule, report and to conduct financial transactions for student training. The following is a description of key functions and mission critical processes that FLETC’s current TMS provides:

Our current TMS is an enterprise wide IT system that encompasses the majority of the FLETC’s mission– critical processes. Our TMS is designed around and interconnected with approximately 32 functional areas. The TMS allows for automated alignment of the training needs and available training resources to develop a schedule based on a series of business rules to ensure proper sequencing of classes. The system primary functions include a scheduling system to automate the FLETC’s process of scheduling training programs; a student-registration and management system; a testing and evaluation function that provides tools to develop and manage tests and other evaluation instruments; a tuition component allowing for detailed monthly and semi-annual tuitions to be developed; and a student billing component to allow for various daily and one-time charges to be billed on a per student basis. The current TMS is the result of combining commercial-off-the-shelf software with a government-developed interface to meet the needs of FLETC (Enterprise).

The TMS Portal is a secure web-based application. Access to the system is controlled by FLETC. The portal provides real-time access to FLETC data, applications, and processes. This allows for improved communications and collaboration between FLETC directorates and between FLETC and our PO’s.

The key functions of FLETC’s TMS include the following:

• Administration

• Contacts

• Curriculum Design and Management

• Financial Management

• Housing

• Instruction Management

• Planning and Forecasting

• Reporting

• Scheduling

• Student Administration

• Student Registration

• Testing & Evaluation

• Visitor Registration

• Electronic Medical Records

• Ammo inventory management

FLETC currently has two operating instances of our TMS: a Production environment located in Glynco, GA and a Pre-production/disaster recovery site (DR) located in Artesia, NM. If the FLETC decides to move to a cloud based option to house our TMS operating environments, in the future the FLETC will desire support for the migration from current operating environments to new environments in the cloud. FLETC wants to understand the feasibility of either acquiring a new system for the management of scheduling training and the management of all student-required services or the management of the current system in place. We want your honest and candid feedback, as it will play a significant role in our procurement planning decisions for Fiscal Year 2027.

FLETC welcomes all businesses-large and small-to provide their thoughts on the following questions:

1. Do you have a Software-As-A-Service (SaaS) platform that can perform some or any of the following?

(Check all that apply, or add additional features provided by your company or software)

CAPABILITY RESPONSE

SCHEDULING YES NO COMMENTS

Dynamic class scheduling Specifiable sequences for blocks of instruction (prerequisites)

Customizable business rules for instructional blocks (e.g.

specified venue required)

Training venue schedule conflict de-confliction (automatic by system preferred)

Dynamic instructor scheduling (based on specific instructional blocks of variable length)

CURRICULUM DESIGN AND MANAGEMENT YES NO COMMENTS

Curriculum design - system incorporates class models (time of instructional block, varied student group sizes based on venue capacity, lesson completion )

Lesson plan Objective management Incorporation of lesson plan scenarios Schedule training facilities needed for a lesson plan Schedule training at one site to continue on that site Ability to categorize facility types (e.g. computer lab, standard classroom, firing range, driving range, court room, etc)

PLANNING AND FORECASTING YES NO COMMENTS

Supports forecasting and projections for upcoming FY to determine resources (e.g. venues, housing, supplies, instructional staff)

Supports allocation (reserved seats for specific agencies)

INSTRUCTOR MANAGEMENT YES NO COMMENTS

Manages and maintains assignment pool of instructors Manages qualifications and certifications for instructors to teach a lesson plan

Tracks instructor availability (incl. vacations and standby for call outs)

LODGING YES NO COMMENTS

Ability to schedule students to housing assignments Manages lodging assignment variables to include number of students per room, shared bathrooms/gender assignments, class integrity in lodging assignments

FINANCIAL MANAGEMENT YES NO COMMENTS

Ability to account for class item costs, including pens, books, % of equipment life cycle, ammunition, guest lecturers, contract instructors, etc.

Ability to cost class item costs per student, per specified group of students, and per class size

Resources management - ability to create a pick list of resources required for a class

Ability to generate agency-specific bills on course costs based on agencies' specific number of students in the class (classes may be comprised of multiple agencies)

Ability to bill various daily and one-time rates on a per student basis (e.g. meals, lodging, tuition, instructor, overhead)

ADMINISTRATION YES NO COMMENTS

Support student registration, both bulk registration by agency and individual self-registration

Support emergency notifications to various groups (e.g.

all students, specific classes, instructors)

Create transcripts Support dynamic examinations based on lesson plans completed since last exam Create random test banks for each lesson plan Objective Manage visitor registrations Ability to track visitors to a training delivery point (campus) Ability to assign visitor lodging Ability to conduct visitor billing REPORTING – such as the following:

Note: You may provide a list of any other reports that may be applicable.

YES NO COMMENTS

Budget reports (e.g. cost comparison, tuition, resources, inter-entity costing) Various lodging reports Various lodging projections Class schedules Master schedules Instructor availability reports Ad-hoc reporting feature

STUDENT ADMINISTRATION MANAGEMENT YES NO COMMENTS

Student surveys management Student certificates Books Student conduct Student injuries Early departures Evacuations Low fill class visibility Examinations and tests management Practical exercise management

Student rosters Ad hoc rosters Statistical analysis Transcripts

2. Can you manage a system, or do you have a system, that can produce a bill, by month, per student, for 90+ different organizations? On a per student basis, this bill may include one-time tuition and instructor charges, as well as daily meals, lodging, and overhead rate. Tuition costs are inclusive of all the resources required to complete the training class the student attended. Students may be billed all five billable items or a subset depending upon variables. There could be as many as 300-400 different classes in a one month billing cycle.

3. Can your company manage a system, or do you have a system that can produce up to 600 different class schedules that include the following:

• Lesson plan session and time

• Facility assignments ofPur over 1,000 unique training venues across four training delivery points.

• Instructor assignments

• Resource requirements per session (for example role player requirements, vehicles, training props, etc.)

4. As part of accreditation requirements, would your company be able to manage or provide a holistic system of records and versioning for vital areas, such as, lesson plans, schedules, and resource costs? If not, would your company be able to provide independent systems of records that could interface allowing for data input and output for data analysis?

5. Can your company develop a wide range of data reporting mechanisms for ad hoc reporting? Unique data calls with short deadlines are common.

6. Would your strategy to provide the required services be accomplished in one commercial-off-the-shelf (COTS) system or would you use a collection of integrated COTS products to meet the requirements?

7. Does your company have experience providing complex training management services as outlined above? If so, provide some examples of past performance and contracts within the past five years.

8. Does your platform have an existing Federal or FEDRamp Authority To Operate (ATO)?

9. Does your company have experience implementing federal IT system security controls? This includes:

• Creating and maintaining detailed design drawings.

• Creating and maintaining a detailed Security Plan (SP) that has full descriptions of how all applicable security controls are implemented.

• Creating and maintaining a detailed Contingency Plan (CP)

• Creating and maintaining a detailed SOP on how to switch the system from the primary location to the alternate geographic location.

• Creating and maintaining highly detailed SOP’s regarding how all aspects of the system are managed and how activities are performed.

• Securing enough personnel to create separation of duties between conflicting roles.

• The ability to successfully participate in a continuous, highly scrutinized A123 financial audit with limited findings, the ability to correct any findings that are cited, and the ability to complete any action or provide any documentation requested by the A123 assessors in a timely manner.

• The ability to work with any Security Operations Center necessary to assist in the event of a security incident.

10. Can your system support both two-factor authentication for user access and a public facing portal for non-users?

For this RFI we would like to hear from you by 4:00 pm ET, on Friday April 10th, 2026. When submitting your answers to these questions, please feel free to tell us a little bit about your company by including a capability statement, or a single electronic pamphlet, of less than 10 pages. Please be sure to tell us if you are a large business or a small business under NAICS code 541511 or another applicable NAICS code; and please include your company's DUNS number. If you are a small business with any additional small business classifications (i.e. women-owned, veteran-owned, 8(a), etc.), then please share those with us too.

This notice is a request for information only. FLETC is not obligated to release any subsequent solicitation for these services nor is it obligated to follow any of the hypothetical solicitation procedures laid out in this notice. Should FLETC release a solicitation for any of the services mentioned then it will likely be through the government point-of-entry at www.fbo.gov.

Contracting Office Address:

1131 Chapel Crossing Road Glynco Ga 31524 United States

Place of Performance:

1131 Chapel Crossing Road Glynco Ga. 31524 United States

Primary Point of Contact.:

Michael J. Haynes Contracting Officer michael.j.haynes@fletc.dhs.gov Phone: 912-261-4186 http://www.fbo.gov/ mailto:michael.j.haynes@fletc.dhs.gov