FY27- PORFP HW-RITM0541864 DoIT Extended Warranty 23LT (1).docx

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Attached to
FC0003431-DELL-Add Warranty Coverage – 23 Existing Devices
Solicitation number
BPM058882
Issued by
Maryland

About this file

This is a Purchase Order Request for Proposals (PORFP) issued by the Maryland Department of Information Technology for extended warranty coverage on existing Dell laptop devices. The PORFP number is FC0003431, issued on September 16, 2026, with proposals due by September 28, 2026 at 10:00 AM EST. The solicitation seeks Dell ProSupport Plus extended warranty coverage for 23 existing Dell Pro laptops (5 PB13250 models and 18 PB16250 models), with coverage including Next Business Day Onsite service, Keep Your Hard Drive protection, 7x24 Technical Support, and Accidental Damage Service. Warranty terms vary by device, with start dates of August 11, 2026 and end dates ranging from June 30, 2027 to July 28, 2028. The place of performance is the Department of Information Technology located at 100 Community Place, Crownsville, Maryland 21032. Written questions must be submitted by September 23, 2026 at 10:00 AM EST to the Procurement Officer at keisha.clarke@maryland.gov. Equipment delivery is to be directed to Karie Mitchell at the same address.

This is a Small Business Reserve (SBR) procurement limited to certified small business vendors meeting Maryland State Finance and Procurement Article requirements. Only Master Contractors currently awarded under the Desktop Laptop and Tablet 2015 Master Contract (BPO #060B5400007) are eligible to submit bids and may include a Letter of Authorization from the manufacturer with their proposal. Evaluation criteria emphasize the Master Contractor's ability to provide requested equipment and services, authorization status from Dell, submission of current MSRP documentation, completion of a Mercury Affidavit if applicable, and price competitiveness. Proposed pricing must remain valid for at least 30 days following the bid due date. Invoices must be submitted within 10 days of equipment delivery to doitfiscal.invoiceservice@maryland.gov and must include proof of delivery with serial numbers. The Master Contractor must be an authorized Dell reseller and provide estimated ship dates and lead times for all items.

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Purchase Order Request for Proposals (PORFP) Desktop, Laptop and Tablet 2015 Master Contract

Section 1 –General Information

PORFP Number: (ADPICS PO Number)
FC0003431

PORFP Type:

(Select one category from drop down list) Fixed Price

Functional Area/s (FA) for this PORFP:

(Check all that apply) ☐ FA I (Desktop/Laptops/Ruggedized/Laptops/Associated Peripherals) ☐ FA II (Tablets/Ruggedized Tablets/Associated Peripherals) ☐ FA III (Installation) + FA I ☐ FA III (Installation) + FA II

· FA IV (Manufacturer’s Extended Warranty)

Manufacturer Name
Dell

Designated Small Business Reserve?(SBR):

(Select “Yes” or “No” from drop down list)

YES

Minority Business Enterprise (MBE) Goal for FA III Below (See “DESKTOP, LAPTOP AND TABLET 2015 Master Contract MBE Participation Worksheet”):

N/A

PORFP Issue Date:

mm/dd/yyyy

9/16/2026
PROPOSAL DUE DATE and TIME:
9/28/2026 10:00am
Place of Performance:
DEPARTMENT OF INFORMATION TECHNOLOGY (DOIT) 100 COMMUNITY PLACE

CROWNSVILLE, MD 21032

Special Instructions:
LIMITED TO MASTER CONTRACTORS

Only Master Contractors that are awarded a contract under the Desktop Laptop and Tablet 2015 Master Contract BPO # 060B5400007 are eligible to submit a bid in response to this secondary competition Purchase Order Request for Proposal (PORFP). A current Master Contractor under the named contract may submit an LOA with their bid to be considered for the award.

BID SUBMISSION INSTRUCTIONS

Purchase Order Request for Proposal (PORFP) responses will only be accepted through the State's eMaryland Marketplace Advantage (eMMA) e-Procurement system. Instructions on how to submit proposals electronically can be found at: https://procurement.maryland.gov/emma-qrgs/ under Vendor Instruction.

Questions Due (Closing) Date and Time:

9/23/2026 at 10:00 AM EST. Questions must be submitted in writing with the subject line, “Question for PORFP # FC0003431” and be submitted in writing via e-mail to the Procurement Officer no later than the date and time specified.

Small Business Reserve (SBR) Procurement

This is a Small Business Reserve Procurement for which award will be limited to certified small business vendors. Only businesses that meet the statutory requirements set forth in State Finance and Procurement Article, §§14-501—14-505, Annotated Code of Maryland, and that are certified by GOSBA Small Business Reserve Program are eligible for award of a contract.

SPECIAL REQUIREMENTS

1. The Department reserves the right to purchase more or less than the specified quantity to the extent limited by funding. Charges that are multiple years shall be provided at a per-year price.

2. Purchase new and unused equipment.

3. The Master Contractor shall not impose a restocking fee if an item is returned due to damage or incorrect product shipped.

4. The Master Contractor must provide the estimated ship date/lead time for each item listed in the PORFP.

5. Please allow for pricing provided in response to this PORFP to be valid for at least 30 days after the set due date above.

6. The Master Contractor must be an authorized reseller for DELL. The state reserves the right to request a Letter of Authorization (LOA) from the Manufacturer or Distributor.

7. The Master Contractor must include a screenshot of the Manufacturer’s Suggested Retail Price (MSRP) with the bid.

8. Bids must be received by the due date and time listed in the solicitation. Bids that are not received by the due date and time will not be accepted.

9. If applicable, the Master Contractor must provide a Mercury Affidavit:

https://doit.maryland.gov/contracts/Documents/DesktopLaptop2015/mercury_affidavit.pdf.

10. A “No Bid” form must be completed and submitted by the bid due date and time if your firm elects not to bid.

11. Equipment must be delivered to:

Maryland Department of Information Technology Attn: Karie Mitchell 100 Community Place Crownsville, MD 21032

Security Requirements (if applicable):
N/A
Invoicing Instructions:
1. Email invoices to: doitfiscal.invoiceservice@maryland.gov.

2. Invoice(s) shall be submitted within 10 days of delivering the equipment and shall include at a minimum the following:

· Name and address of the Agency being billed Reference the States assigned PORFP number.

· Contractor name, mailing address, social security number or Federal Tax ID number, and phone number.

· Reference the States assigned PORFP number.

· Contractor name, mailing address, social security number or Federal Tax ID number, and phone number.

· Date, invoice number, and amount due.

· Signed and dated

3. Proof of delivery including packing slip or delivery confirmation, and equipment serial numbers.

Section 2 – Agency Point of Contact (POC) Information

Agency / Division Name:
Department of Information Technology
Agency POC Name:
KEISHA CLARKE
Agency POC Phone Number:
410-697-9736
Agency POC Email Address:
KEISHA.CLARKE@MARYLAND.GOV
Agency POC Fax:
Agency POC Mailing Address:
100 COMMUNITY PLACE

CROWNSVILLE, MD 21032

Section 3 – Delivery Address / Work Site POC Information (if different from above)

Agency On-site Contact Name:
Karie Mitchell
Agency On-site Phone Number:
443-214-4862
Agency On-site Email Address:
Karie.Mitchell@Maryland.gov
Agency On-site Fax:
N/A
Agency On-site Address:
100 COMMUNITY PLACE

CROWNSVILLE, MD 21032

Section 4 – Scope of Work

FA I – Desktop, Laptops and Ruggedized Laptops and Associated Peripherals (Provide product specifications below. If some or all specifications are unknown, Master Contractors may propose products based on a detailed description in the Business Need / Required Functionality field*)

*Business Need / Required Functionality
Hardware required to replace antiquated systems used by a special unit.
Product Name
Product Description
Model #
Qty
Due Date

mm/dd/yyyy

1.

2.

FA II – Tablets, Ruggedized Tablets and Associated Peripherals (Provide product specifications below. If some or all specifications are unknown, Master Contractors may propose products based on a detailed description in the Business Need / Required Functionality field*)

*Business Need /

Required Functionality

Product Name
Product Description
Model #
Qty
Due Date

1.

2.

3.

FA III – Installation Services (Provide a detailed description of required services and deliverables and include MBE goal listed above. MBE goal should be calculated only on FA III value.

Installation / Training Services

Deliverables

Start Date mm/dd/yyyy

End Date

1.

2.

3.

FA IV - Manufacturer’s Extended Warranty (Provide a detailed description of warranty requirements and deliverables)

Warranty Requirements

Deliverables

Start Date mm/dd/yyyy

End Date mm/dd/yyyy

1. Dell ProSupport Plus extended warranty coverage for five (5) Dell Pro 13 Plus PB13250 laptops. Service Tags: B2HHF94, C2HHF94, D2HHF94, F2HHF94, G2HHF94.
ProSupport Plus coverage to include Next Business Day Onsite, Keep Your Hard Drive, 7x24 Technical Support, and Accidental Damage Service
08/11/2026
06/30/2028
2. Dell ProSupport Plus extended warranty coverage for one (1) Dell Pro 16 Plus PB16250 laptop. Service Tag: 3Q91CB4.
ProSupport Plus coverage to include Next Business Day Onsite, Keep Your Hard Drive, 7x24 Technical Support, and Accidental Damage Service.
08/11/2026
07/27/2027
3. Dell ProSupport Plus extended warranty coverage for seventeen (17) Dell Pro 16 Plus PB16250 laptops. Service Tags: 4Q91CB4, 5Q91CB4, 6P91CB4, 6Q91CB4, 7P91CB4, 7Q91CB4, 8P91CB4, 8Q91CB4, 9P91CB4, 9Q91CB4, BP91CB4, CP91CB4, DP91CB4, FP91CB4, GP91CB4, HP91CB4, JP91CB4.
ProSupport Plus coverage to include Next Business Day Onsite, Keep Your Hard Drive, 7x24 Technical Support, and Accidental Damage Service.
08/11/2026
07/28/2028

Section 5 – Evaluation Criteria – Technical Proposal (Provide a list of evaluation criteria in descending order of importance)

Evaluation Criteria

1. Ability to provide the requested equipment and support services

2. Statement that the Master Contractor is authorized by the manufacturer or distributor to provide services as of the date of the proposal.

3. MSRP (Manufacturer Suggested Retail Price) Sheet

4. Mercury Affidavit

5. Price

Basis for Award Recommendation Evaluation criteria for award will be established at the PORFP level. The agency POC will recommend award to the Master Contractor whose proposal is determined to be the most advantageous to the State, considering price and the evaluation factors set forth in the PORFP. The agency POC will initiate and deliver a PO to the selected Master Contractor.

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