RFI Use of Force Simulators Solicitation Number:

Agency: Department of Homeland Security Office: Federal Law Enforcement Training Centers (FLETC) Location: FLETC Glynco (CIO/MSSD)

Notice Type:

Sources Sought

Posted Date: 7/16/2026

Response Date: 7/30/2026 4pm, EST.

Archive Date:

7/16/2026

Set Aside:

N/A

Classification Code:

D – Change

Archiving Policy: 7 Years Manual Archive

Original Set Aside:

N/A

NAICS Code:

54 -- Change

Synopsis:

THE PURPOSE OF THIS NOTICE IS TO CONDUCT MARKET RESEARCH. The Department of Homeland Security (DHS), Federal Law Enforcement Training Centers (FLETC) is conducting market research to determine the capabilities of industry to provide, upgrade, and support integrated interactive Use of Force (UOF) simulators. FLETC is interested in either acquiring new systems or providing operational, maintenance, and developmental support for systems that meet or exceed the requirements described below.

Use of force simulators replicate real-life law enforcement scenarios and are an essential tool used in law enforcement training at the Federal Law Enforcement Training Centers (FLETC), with training delivery points (TDPs) in:

• Glynco, Georgia

• Artesia, New Mexico

• Cheltenham, Maryland

• Charleston, South Carolina

These simulators provide a safe and effective training environment for firearms handling, marksmanship, and critical decision-making in use of force situations.

Current Environment:

1. Use of Force Simulators FLETC currently operates multiple single and multi-screen interactive use of force simulators across the following TDPs:

• Glynco, GA; Artesia, NM; Cheltenham, MD; and Charleston, SC.

• These systems are used for scenario-based decision-making training, including indoor, outdoor, and low-light conditions, and integrate laser-based weapons and less-than-lethal devices.

FLETC requires contractor support that includes, but is not limited to, hardware break-fix replacement, software enhancements, vulnerability patching, in-person training, routine and emergency maintenance, and 24/7 phone support.

FLETC seeks honest and candid feedback from industry. Responses will play a significant role in procurement planning for future acquisitions or recompetes related to use of force training simulators.

Key Functional Areas and Mission Needs:

The Use of Force solution is expected to support the following major functional areas. These are high-level descriptions of the capabilities FLETC requires.

1. Use of Force Decision-Making Simulation

• Replicate real-world scenarios that require officers to make critical decisions regarding the application of force.

• Support branching or adaptable scenarios where instructor inputs or trainee actions influence outcomes.

• Enable practice in assessing situations, evaluating threat levels, selecting appropriate responses

(including presence, verbal commands, hands-on techniques, less-than-lethal and lethal force), and reinforcing judgment and situational awareness.

3. Scenario and Target Libraries

• Provide a scenario library that includes indoor, outdoor, and low-light environments for UOF training.

• Support custom scenario creation and editing to meet evolving instructional needs.

4. Laser and Weapon Simulation Support

• Read and respond to multiple infrared (IR) laser frequencies.

• Provide realistic training handguns (for example, Blue Glock or Sig Sauer SIRT) that replicate the shape, weight, and functionality of real firearms, including:

o Rail mounts for flashlights o Ambidextrous usability o Durable, replaceable magazines

• Ensure simulated firearms accurately replicate recoil characteristics.

• Provide adjustable trigger pull tension for training handguns, aligned to actual duty weapons.

5. Less-Than-Lethal and Ancillary Devices

• Provide handheld tactical training flashlights that:

o Match OEM specifications o Are durable and able to withstand drops from at least six feet o Can be used simultaneously across multiple screens

• Provide OC spray training devices that simulate operational use and can be tracked within scenarios.

• Provide Taser training devices (for example, Taser 10 handles) equipped with simulation cartridges for less-than-lethal force training, with support for simultaneous use across multiple screens.

• Provide lightweight, wireless, wearable devices that simulate live fire or other stimuli via electric impulses, without requiring additional safety equipment (for example, vests or helmets).

6. Shooter Diagnostics and Performance Feedback

• Provide detailed shooter diagnostics for UOF training environments, including:

o Weapon movement tracing and muzzle direction indicators o Pre-shot, shot, and post-shot tracking o Timing and accuracy metrics

• Display diagnostics to instructors and, when appropriate, to students in real time or after-action review.

7. System Architecture, Environmental and Installation Constraints

• Support both single and multi-screen simulator configurations.

• Be compatible with HD and 4K short-throw projectors (laser and lamp), projecting legible and focused images onto flat, white painted walls.

• Support installation in spaces with ceiling heights as low as 9 feet, without requiring structural room modifications or ceiling mounts.

• Withstand typical training facility conditions, including excessive heat, humidity, dust, and other environmental factors.

• Provide cable management and structural stability options that ensure safe, reliable operation in high-traffic training environments.

9. System Reliability, Power Resilience, and Downtime Management

• Be resilient to minor power fluctuations, ensuring uninterrupted training sessions.

• Ensure power outages do not cause sudden shutdowns or system damage; systems should fail gracefully and restart without data corruption.

• Minimize downtime via user-replaceable parts that can be swapped on site, with an objective of restoring functionality within one hour of issue identification for any lane or simulator.

• Provide user-serviceable intake screens and filter assemblies that can be easily removed, cleaned, and reinstalled to maintain performance.

10. IT Integration, Security, and Remote Support

• Provide built-in WiFi connectivity (or equivalent secure remote access method) to support remote login for maintenance and troubleshooting.

• Support adjustable settings to prevent unwanted timeouts or sleep modes during use, while aligning with DHS security policies.

• Support application of DHS and NIST security requirements, including vulnerability patching and secure configuration.

11. Training and Documentation

• Provide comprehensive training for instructors and IT support personnel on system operation, maintenance, diagnostics, and scenario development.

• Provide all licenses, user manuals, warranties, and technical documentation.

• Provide documentation that describes system design, logical design, and process flows for new or enhanced functionality.

FLETC welcomes all businesses, large and small, to provide their thoughts on the following questions:

1. Do you have a commercial-off-the-shelf (COTS) simulator platform that supports use of force decision-making training?

2. Please describe your solution architecture, including typical on-premises deployments for similar customers.

3. Multi-Site, Multi-Lane Capability

a. Can your solution support multiple TDPs (Glynco, Artesia, Cheltenham, Charleston) with site-specific configurations and centralized management, if desired?

b. Can your system support at least the following configuration without degradation in performance:

multiple UOF simulators at all four locations?

4. Use of Force Scenario Capability

a. Can your solution provide interactive, branching UOF scenarios with indoor, outdoor, and low-light conditions?

b. Can instructors control scenario progression and outcomes in real time, including pausing, branching, and after-action review?

c. Can your platform support creation and customization of scenarios by FLETC staff, including insertion of agency-specific content?

5. Laser and Device Integration

a. Does your system support multiple IR laser frequencies and a variety of training weapons (for example Blue Glock/Sig Sauer SIRT or equivalent)?

b. Can your solution integrate and track handheld flashlights, OC spray training devices, and Taser training devices (for example Taser 10 handles with simulation cartridges) within UOF scenarios?

c. Does your system support simultaneous use of these devices across multi-screen setups and multiple lanes?

6. Diagnostics, Reporting, and Evaluation

a. Does your system include shooter diagnostics that display weapon movement, muzzle direction, timing, and accuracy in UOF contexts?

b. Can your system generate reports or exports for training evaluation (for example per-student performance, qualification results, trend analysis)?

c. Does your system provide after-action review capabilities, including replay of scenarios, shot traces, and instructor commentary?

7. Reliability, Maintenance, and Support

a. Can your system meet FLETC’s objective of no more than one hour of downtime per lane, assuming user-replaceable parts are stocked on site?

b. Please describe your approach to hardware break-fix, spare parts provisioning, and service level expectations.

c. Does your solution support remote diagnostics and maintenance via secure WiFi or other remote access mechanisms?

8. Environmental and Installation Constraints

a. Can your system operate effectively in training facilities with ceiling heights as low as 9 feet and without structural room modifications or ceiling mounts?

b. Can your solution withstand heat, humidity, dust, and other environmental conditions common to firing ranges and training facilities?

c. Please describe any special facility requirements, including power, lighting, flooring, or wall treatments.

9. Security, Compliance, and Authority to Operate

a. Does your platform have an existing Federal or FedRAMP Authority To Operate (ATO), or have you successfully supported systems that obtained an ATO?

b. Does your company have experience implementing federal IT system security controls, including:

o System design documentation o Security Plan (SP) o Contingency Plan (CP) o Standard operating procedures for failover or alternate site operations o Highly detailed SOPs for system management and operations

c. Do you have experience supporting federal audits such as A-123 or similar, including timely response to findings and documentation requests?

10. Training, Implementation, and Past Performance

a. Can your company provide comprehensive training for instructors and IT support personnel at multiple FLETC sites?

b. Please describe your implementation methodology and typical timeframes for systems of similar size and complexity.

c. Does your company have experience delivering complex law enforcement or military training simulation systems? If so, please provide examples of past performance and contracts within the past five years (including customer type, scope, and scale).

11. Access, Authentication, and Integration

a. Can your system support strong authentication for internal users (for example multi-factor authentication) and a controlled interface or portal for external or partner users, as applicable?

b. Please describe any integration capabilities or APIs (for example to learning management systems, training management systems, or reporting tools).

12. Additional Information Please identify any innovative capabilities or approaches your solution offers that FLETC should consider, such as:

• Advanced analytics or AI-based diagnostics

• Modular or scalable architectures that support future growth

• Unique safety or realism features

Industry Day- Change

Contracting Office Address:

1131 Chapel Crossing Road Glynco Ga 31524 United States

Place of Performance:

1131 Chapel Crossing Road Glynco Ga 31524 United States

Primary Point of Contact.:

Michael J. Haynes Contracting Officer michael.j.haynes@fletc.dhs.gov Phone: 912-261-4186 mailto:michael.j.haynes@fletc.dhs.gov