PWS - LEOSA (Fourth Draft).pdf

CUI

PERFORMANCE WORK STATEMENT (PWS)

11 April 2025

Office of the Provost Marshal General

Law Enforcement Officers Safety Act Credentials Program

Controlled by OPMG CUI Category: PROCURE / OPSEC

Distribution: FEDCON POC: LTC James E. Billingsley 703-693-9473

PART 1

GENERAL INFORMATION

1.0 General. This is a non-personal service, no-cost to the Government contract to execute and implement the requirements of the Law Enforcement Officers Safety Act (LEOSA) Credentials Program. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform issuance of LEOSA credentials to qualified active, retired, and separated United States Army (USA) personnel as defined in this Performance Work Statement (PWS). The Contractor shall perform to the standards in this contract. The CDRLs associated with this PWS are DI-MGMT-8004A, DI-MGMT-81893, DI-MGMT-81904, DI-MGMT-82165, and DI-

MISC-80678.

1.2 Background.

1.2.1. The Provost Marshal General (PMG) is the principal military advisor to the Secretary of the Army and Chief of Staff of the Army and oversees policing matters, including law enforcement, military working dogs, criminal investigations, criminal intelligence fusion, corrections, forensics, biometrics, physical security, high-risk personnel security, antiterrorism, and detainee operations.

1.2.2. LEOSA is a United States federal law, enacted in 2004, that allows two classes of persons—the "qualified law enforcement officer" and the "qualified retired law enforcement officer"—to carry a concealed firearm in any jurisdiction in the United States, regardless of state or local laws, with certain exceptions.

1.2.3. The act was introduced during the 108th Congress as H.R. 218 and enacted as Public Law 108-277. The law was later amended by the Law Enforcement Officers Safety Act Improvements Act of 2010 (S. 1132, Public Law 111-272), and Section 1099C of the National Defense Authorization Act for Fiscal Year 2013 (H.R.

4310, Public Law 112-239). It is currently codified as 18 United States Code 926B and 926C. Whether or not a person is privileged by the LEOSA of 2004 and its amendments in 2010 and 2013 to carry a concealed firearm depends on whether or not he or she meets the federal definitions for either a "qualified law enforcement officer" or a "qualified retired law enforcement officer." If a person meets the criteria, then "notwithstanding any other provision of the law of any State or any political subdivision thereof," he or she may carry a concealed firearm in that state or political Subdivision. The privilege specifically does not extend to machine guns, destructive devices, or silencers.

1.2.4. In 2013, LEOSA was again amended by the National Defense Authorization Act (NDAA) for Fiscal Year 2013, effective January 2, 2013 after President Obama signed Public Law 112-239 (H.R. 4310). Section 1089 of the NDAA contained language which further clarified that military police officers and civilian police officers employed by the U.S. Government unambiguously met the definitions in the original Act. The definitions of "qualified active" and "qualified retired” law enforcement officer include the term "police officers" and expanded the powers of arrest requirement definition to include those who have or had the authority to "apprehend" suspects under the Uniform Code of Military Justice.

1.3 Objectives. The objective of this contract is to obtain support for the operations, maintenance, sustainment of the LEOSA credentials website in support of the Office of the Provost Marshal General. The Contractor shall accomplish required verification of applicants eligibility per 18 USC 926B, 18 USC 926C, DoDI 5525.12, Army Directive 2015-03, and this PWS. The Contractor shall provide photographic credentials to eligible qualified USA law enforcement officers and qualified USA law enforcement officers (see Part 5 for eligibility requirements). Finally, the Contractor shall maintain data identifying qualified USA law enforcement officers and qualified retired USA law enforcement officers who have been issued the photographic identification and dates of their issuance.

1.4 Scope. The scope of this contract includes all work necessary to accomplish verification of eligibility and credentialing for all interested active, retired, and separated USA Law Enforcement Personnel. The work consists of database and website creation and maintenance, investigative services, verification/validation services, consistent coordination with the Office of the Provost Marshal General (OPMG) and designing and printing of credentials.

1.5. Period of Performance. The period of performance for this effort is a base period of twelve (12) months plus four twelve (12) month option periods. This requirement is expected to start 1 September 2025 and run through 31 August 2030 if all options are exercised.

From To Base Period 1 September 2025 31 August 2026 Option Year 1 1 September 2026 31 August 2027 Option Year 2 1 September 2027 31 August 2028 Option Year 3 1 September 2028 31 August 2029 Option Year 4 1 September 2029 31 August 2030

1.6 General Information.

1.6.1. Quality Control. The Contractor shall implement and maintain an effective Quality Control Program (QCP) to ensure requirements are performed in accordance with this PWS. The Contractor’s QCP is the means by which they assure themselves and the Government that their work complies with the requirements of this contract.

1.6.2. Quality Assurance. The performance-based measures that the Government will use to monitor the Contractor's performance are provided in the Performance Requirement Summary (PRS). The Contracting Officer's Representative will monitor the Contractor's daily performance through inspections of work products set forth in this Contractor using the Monthly Evaluation of Contractor's Performance. The Government will inspect completed tasks in accordance with the Government's Quality Assurance Surveillance Plan (QASP). The Government will provide inspection results to the Contractor. If the Government determines that the Contractor has not achieved an Acceptable Quality Level (AQL) as set forth in the PRS, it may require the Contractor to take corrective actions to improve performance. The Government will give the Contractor an opportunity to respond to the evaluation results

1.6.3. Recognized Holidays. This will be no requirement for contractor support on weekends or on the following 11 federal holidays:

New Years Day Labor Day Birthday of Martin Luther King, Jr. Columbus Day Presidents Day Veterans Day Memorial Day Thanksgiving Day Juneteenth National Independence Day Christmas Day Independence Day

1.6.4. Hours of Operation. When operating in a Government-furnished facility, the Contractor is responsible for conducting business between the hours of 0730-1630 (Monday through Friday) and weekends, by exception, except Federal holidays (see

1.6.3 for recognized holidays), or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government-directed facility closings (i.e., Family Day, or other planned OPMG closures).

1.6.5. Place of Performance. The work to be performed under this contract will be performed by one person operating remotely, or at a location determined by the Contractor. Any other Contractor personnel may operate out of a contractor facility for processing applications and issuing cards.

1.6.6. Type of Contract. The Government will award a no-cost contract. Under no circumstances shall the Government be liable for any costs incurred by the contractor under this agreement. However, the Government will establish a firm fixed price unit price(s) for the performance of verification and issuance of LEOSA credentials to qualified active, retired, and separated United States Army (USA) personnel as defined in this Performance Work Statement (PWS) under the contract that shall be charged to and collected directly from each individual applying for the LEOSA credential by the contractor.

1.6.7. Security Requirements. Contractor personnel performing work in a Government facility under this contract must have an active Secret clearance prior to commencing work and must maintain the level of security required for the life of the contract. In addition, the Contractor must have an active Facility Clearance at the Secret level or be capable of obtaining a Facility Clearance quickly. Contractor personnel off site that will have access to applicant information for processing must have an active Secret clearance prior to commencing work and must maintain the level of security required for the life of the contract.

1.6.7.1. Physical Security. The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use.

1.6.7.2. Key Control.

1.6.7.2.1. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated.

The Contractor shall develop procedures to include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the KO.

1.6.7.2.2. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re- keying.

1.6.7.2.3. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.6.8. Special Qualifications. In addition to being able to perform the work required in this PWS, contractor personnel will be interfacing with active, retired, and separated USA Military Police. It is imperative that any personnel having these interactions demonstrate an understanding of the USA and of Military Police/ Department of the Army Civilian Police policies, procedures, and methodologies. Contractor does not complete background checks using any databases. All personnel working on the requirements of this contract must be United States citizens.

1.6.9. Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contact information office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor’s performance. At these meetings, the Contracting Officer and/or COR will apprise the Government of problems, of any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10. Contracting Officer Representative (COR). The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions:

assure that the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance to include work time and attendance of employees assigned to military installations; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor Contractor's performance and notify both the KO and Contractor of any deficiencies;

coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11. Identification of Contractor Employees. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor shall obtain and wear any required building badges when operating in Government facilities.

1.6.12 Contractor Travel. The Government is not responsible for any direct or associated travel costs.

1.6.13. Data Rights. The Government has unlimited rights to all documents and electronically- stored material created, produced, processed, or stored as a part of this contract. These documents and materials controlled by the Contractor are owned by the Government and subject to Government review and may not be transferred, provided, given, used or sold by the Contractor without written permission from the KO. The information may not be shared outside of the Contractor’s company. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.14. Organizational Conflict of Interest. Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary information which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.15. Phase In/Phase Out Period.

1.6.15.1. Phase In. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, up to and no more than 14 days during the phase in period. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date. CAC card processing will be handled during this time.

1.6.15.2. Phase Out. In the event, this requirement is awarded to a new vendor at the completion of the contract, the transition period for the outgoing Contractor to the new Contractor includes a minimum of a 30 days to a maximum of 60 days for this process.

Assuming that the incoming vendor has recruited qualified employees, the Government estimates between the 30 to 60 days in order to train, in process for facility access, establish network accounts and accesses through external Army organizations, and familiarize the Contractor in accordance with OPMG’s internal requirements and operating procedures.

1.6.16 Information Security. The Contractor shall be responsible for protecting all information, including Personally Identifiable Information (PII), subject to the Privacy Act of 1974, Public Law 93-579, December 31, 1974 (5 U.S.C. 552a) and applicable agency regulations. The Contractor shall not divulge any information about the Army files or any other sensitive information to anyone who is not authorized to have access to such information.

1.6.17 Freedom of Information Act (FOIA) Program. The contractor shall comply with DoD Regulation 5400.7-R, DoD Freedom of Information Act Program, requirements.

The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding For Official Use Only (FOUO) material. The contractor shall comply with AR 340-21, Privacy Act Program, when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, Section 8013. The Contractor shall not divulge any information about the Army files or any other sensitive information to anyone who is not authorized to have access to such information. The contractor shall remove or destroy official records only in accordance with AR 25-440-2 The Army Records Information Management System.

1.6.18 Retrieving Identification Media. The Contractor will return all identification media when the contract expires or from employees who depart for any reason before the contract expires, e.g., terminated for cause, retirement, etc., and returned to the organizational security manager.

1.6.19 Traffic Laws. The Contractor shall ensure all contractor employees comply with base traffic regulations while on the installation.

1.6.20 Weapons, Firearms and Ammunition. Contractor personnel shall not possess weapons, firearms or ammunition on themselves or within their contractor-owned vehicle or privately- owned vehicle while on any installation or any office/working location covered under this contract.

1.6.21 For Official Use Only (FOUO). The Contractor shall comply with DoDM 5200.1, Vol 4 for marking, dissemination, and control; and AR 380-40, Safeguarding and Controlling Communications Security Material for requirements on encrypting sensitive data during transmission.

1.6.22 Reporting Requirements. The Contractor shall report to an appropriate United States Government authority any information or circumstances which they are aware of that may pose a threat to the security of DOD personnel, contractor personnel, resources and classified or unclassified defense information.

1.6.23 Security Clearances. Contractor personnel shall have appropriate clearances (Secret) prior to commencing work unless otherwise approved in writing by the KO. Access to classified work areas will not be authorized until appropriate clearance is obtained. The Contractor shall also complete visit requests for each individual that will be performing work on the contract in the Defense Security Service Joint Personnel Adjudication System prior to performance start unless otherwise approved in writing by the KO.

1.6. 24 Required Security Training.

1.6.24.1 All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 10 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the KO, if a COR is not assigned, within 30 days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil . Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information http://jko.jten.mil/ required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by the Department of Defense (DOD), Headquarters Department of the Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.24.2 The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Anti- terrorism Officer (ATO)). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 60 calendar days after contract award.

1.6.24.3 All contractor employees with access to a Government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully complete the DOD Information Assurance Awareness prior to access to the information system and then annually thereafter.

1.6.24.4 All contractor employees and associated sub-contractor employees must complete the DoD (IA) awareness training before issuance of network access and annually thereafter. All contractor employees working IA/Information Technology IT functions must comply with DoD and Army training requirements in DOD Directive 8570.01, DOD 8570.01-M and AR 25-2 within six months of employment.

1.6.24.5 Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DOD 5220.22-M); any revisions to DOD 5220.22-M, notice of which has been furnished to the contractor.

1.6.25 Operations Security. Per AR 530-1, Operations Security, new contractor employees are responsible for completing Level I OPSEC Training within 30 calendar days of reporting for duty. All contractor employees must complete annual OPSEC awareness training.

1.6.26 Contractor Manpower Reporting (CMR).

1.6.26.1 The Contractor shall report all Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Department of the Army via a secure data collection site NLT 31 October each year complete a Contractor Manpower Reporting report for the preceding year. This Contractor is required report manpower hours and statistics on the Army monthly report.

1.6.26.2. Reporting data will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While data may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with FY 2013. Contractors may direct questions to the help desk by clicking on “Send an email,” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website.

1.6.26.3 The required information includes:

1.6.26.3.1 Contracting Office, Contracting Officer, Contracting Officers Technical Representative.

Part 2

DEFINITIONS & ACRONYMS

2.0 DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS:

2.1.1. CONTRACTOR: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER: A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER’S REPRESENTATIVE: An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations.

This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE: A service output that does not meet the standard of performance associated with the Performance Work Statement

2.1.5. DELIVERABLE: Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. PHYSICAL SECURITY: Actions that prevents the loss or damage of Government property.

2.1.7. QUALITY ASSURANCE: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.8. QUALITY ASSURANCE SURVEILLANCE PLAN: An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.9. QUALITY CONTROL: All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.10: SUBCONTRACTOR: One that enters into a contract with a prime contractor.

The Government does not have privity of contract with the subcontractor.

2.1.11: TRANSITION PHASE-OUT PERIOD: The period of time required for the new Contractor to assume the duties of the outgoing Contractor. The new Contractor transition period includes a minimum of 30 days to a maximum of 60 days for this administrative process. During period, the new Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start.

2.1.12: WORKDAY: The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13: WORK WEEK: Monday through Friday unless otherwise specified.

2.2 ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CID Criminal Investigation Division CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation FOIA Freedom of Information Act GFSZA Gun-Free School Zone Act KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPMG Office of the Provost Marshal General PIPO Phase In/Phase Out POC Point of Contact POST Peace Officer Standards and Training PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan

QC Quality Control QCP Quality Control Program TE Technical Exhibit USA United States Army USAMPS United States Army Military Police School

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.0 Government Furnished Items and Services:

3.1 Services: The Government will provide the necessary support to assist with set-up.

This includes assistance with obtaining Common Access Cards, building key cards, and the IT support needed to get computer and network access. In addition, the Government will either provide training such as AT Level 1 and Computer Usage or assist the Contractor in finding the training necessary to work in the specific environment and with the required systems.

3.2 Utilities. The Government will provide all utilities in the facility for the Contractor’s use in performance of tasks outlined in the PWS. With the use of utilities, the Contractor shall instruct employees in utilities conservation practices and shall be responsible for operating under conditions that preclude the waste of utilities.

3.3. Materials. The Government will provide local Standard Operating Procedures and Policies for worksites.

PART 4

SPECIFIC TASKS

4.0 Contract Management.

4.1 Application Website and database.

4.1.1 In accordance with 18 USC 926B, the United States Army defines a “qualified law enforcement officer” is an individual who:

a. Must not be the subject of any disciplinary action, not be under the influence of alcohol, be currently authorized to carry a firearm and not be prohibited by Federal law from receiving a firearm

b. Individuals granted apprehension authority under Article 7b must meet the definition of qualified police or law enforcement officer requirements defined in DoDI 5525.12, to be issued a credential under LEOSA. In addition, the individual must:

Meet all Peace Officer Standards and Training (POST) requirements identified in DoDI 5525.15

c. Are “Authorized” to carry a firearm.

d. Meet the standards established by the organization which requires the employee to regularly qualify in the use of a firearm of the same type as the concealed weapon. Type of weapons is defined as: handgun, semi-automatic pistol or revolver; shotgun; rifle; etc. This is not to be confused with “model” which defines the various weapons within the particular weapon type.

e. Individuals who are placed on the “Do Not Arm” roster and remain qualified, but are not “authorized” to carry their primary duty weapon, will have their 926B credential suspended until authorization to bear a firearm for duty is returned. The individual will be notified of the suspension, in writing, and the suspension posted in the unit arms room IAW AR 190-11.

4.1.2 In accordance with 18 USC 926C, a "qualified retired law enforcement officer" is an individual who:

a. Separated from service in good standing from service with a public agency as a law enforcement officer.

b. Before such separation, was authorized by law to engage in or supervise the prevention, detection, investigation, or prosecution of, or the incarceration of any person for, any violation of law, and had statutory powers of arrest or apprehension under section 807(b) of title 10, United States Code (article 7(b) of the Uniform Code of Military Justice).

c. Before such separation, served as a law enforcement officer for an aggregate of 10 years or more; or separated from service with such agency, after completing any applicable probationary period of such service, due to a service-connected disability, as determined by such agency.

d. During the most recent 12-month period, has met, at the expense of the individual, the standards for qualification in firearms training for active law enforcement officers, as determined by the former agency of the individual, the State in which the individual resides or, if the State has not established such standards, either a law enforcement agency within the State in which the individual resides or the standards used by a certified firearms instructor that is qualified to conduct a firearms qualification test for active duty officers within that State.

e. Has not been officially found by a qualified medical professional to be unqualified for reasons relating to mental health and as a result of this finding will not be issued photographic identification; or has not entered into an agreement with the agency from which the individual is separating from service in which that individual acknowledges he or she is not qualified under this section for reasons relating to mental health and for those reasons will not receive or accept photographic identification.

f. Is not under the influence of alcohol or another intoxicating or hallucinatory drug or substance; and is not prohibited by Federal law from receiving a firearm.

4.1.3 Additionally, the individual must carry either:

a. Photographic identification issued by the agency from which the individual separated from service as a law enforcement officer that identifies the person as having been employed as a police officer or law enforcement officer and indicates that the individual has, not less recently than one year before the date the individual is carrying the concealed firearm, been tested or otherwise found by the agency to meet the active duty standards for qualification in firearms training as established by the agency to carry a firearm of the same type as the concealed firearm; or

b. Photographic identification issued by the agency from which the individual separated from service as a law enforcement officer that identifies the person as having been employed as a police officer or law enforcement officer; and a certification issued by firearms instructor that is qualified to conduct a firearms qualification test for active duty officers within the State in which the individual resides or by a certified that State that indicates that the individual has, not less than one year before the date the individual is carrying the concealed firearm, been tested or otherwise found by the State or a certified firearms instructor that is qualified to conduct a firearms qualification test for active duty officers within that State to have met the active duty standards for qualification in firearms training, as established by the State, to carry a firearm of the same type as the concealed firearm; or if the State has not established such standards, standards set by any law enforcement agency within that State to carry a firearm of the same type as the concealed firearm.

4.1.4 Objectives.

1. Accomplish required verification of applicants’ eligibility per 18 USC 926B, 18 USC 926C, DoDI 5525.12, AD 2015-03, and this PWS.

2. Provide photographic credentials to eligible qualified USA law enforcement officers and qualified retired USA law enforcement officers.

3. Maintain data identifying the qualified USA law enforcement officers and qualified retired USA law enforcement officers who have been issued the photographic identification and dates of their issuance.

4. In accordance with 18 USC 926B, the United States Army defines a “qualified law enforcement officer” is an individual who:

4.2 Project Orientation Meeting.

4.3 Contract Management Plan. The Contractor shall develop and maintain throughout the Contract’s period of performance, a Contract Management Plan (CMP) that shall be used as a foundation for information and resource management planning. The CMP shall include, but not be limited to, the following:

4.3.1 Contractor program organization chart and organizational interfaces.

4.3.2 Process management and control plan.

4.3.3 Contract Deliverables Plan

4.3.4 Quality Control implementation

4.3.5 Subcontract Management Plan (if required)

4.3.6 An Off-Boarding Subplan describing how all government data will be exported from the CSO/CSP and be destroyed in the cloud in accordance with the CC Security Requirements Guide (SRG) at the end of the period of performance (or if whenever the contract is terminated).

4.3.7 Transition Plan, including evaluation criteria, timeline, price, and security requirements of transitioning the program to another vendor (If Applicable).

The Contractor shall ensure that all other planning and execution activities and deliverables (i.e., Contractor Work Breakdown Structure, Integrated Master Schedule, etc.) are integrated with the CMP. The Contractor shall keep the CMP up-to-date and accessible to appropriate Government personnel electronically at any time, and shall be prepared to brief any CMP content to the Government at short notice (within 48 hours).

The CMP shall be used as a foundation for the Monthly Status Report.

4.4 Reports.

4.4.1 The Contractor will provide a monthly report NLT 10 days from the previous month provides the status of Contractor activities and present the report to the Government during a monthly program management review. At a minimum, the monthly report shall address:

4.4.1.1 Major Accomplishments.

4.4.1.2 On-going and Upcoming activities

4.4.1.3 Performance Metrics

4.4.1.3.1 System Performance Metrics

4.4.1.3.2 Deliverable Status (i.e. on-time, overdue, accepted, rejected, quality)

4.4.1.3.3 Trouble Tickets (number and time to resolve)

4.4.1.4 Variance to Cost and Schedule

4.4.1.5 Travel

4.4.1.5.1 Current period.

4.4.1.5.2 Planned

4.4.1.6 Risks and Mitigations

4.4.1.7 Issues

4.4.2 Service & Work Request Report. The Contractor submits service and work request reports to the Government, as required. The Government has 30 calendar days to provide quality assurance / quality control review and feedback.

4.4.3 Technical Data Report. The Contractor submits technical data reports to the Government, as required. The Government has 30 calendar days to provide quality assurance / quality control review and feedback.

4.4.4 Certified Data Report. The Contractor submits monthly certified data reports to the Government. Certification/data reports are due NLT fifteen (15) business days after approval to the applicants.

Specific Tasks:

PART 5

APPLICABLE PUBLICATIONS

5.0 Applicable Publications.

5.1 The Contractor must abide by all regulations, publications, manuals, and local policies and procedures. A copy of any Unclassified or CUI Army Regulation will be available to the Contractor upon request. At a minimum, these include:

a. Title 18, United States Code

b. AD 2015-03 ,Secretary of the Army (SA) Authorizing Issuance of law

Enforcement Officer Safety Act (LEOSA) Credentials to Army Law Enforcement Officers (ALEO), 08 Jan 15

c. AR 25-30, The Army Publishing Program, 27 Mar 06

d. DoDI 7730.47, Defense Incident-Based Reporting System (DIBRS), 23 Jan 14

e. DoDI 5505.17, Collection, Maintenance, Use and Dissemination of Personally

Identifiable Information and Law Enforcement Information by DoD Law Enforcement Activities, 19 Dec 12

f. DoD Instruction 5525.12, Implementation of the Amended Law Enforcement

Officers Safety Act of 2004 (LEOSA), 13 Feb 14

g. DoD 8910.1-M, Department of Defense Procedures for Management of

Information Requirements, 30 Jun 98

PART 6

ATTACHMENT/TECHNICAL EXHIBIT LISTING

6.0 Attachment/Technical Exhibit List:

6.1 Attachment 1/Technical Exhibit 1 - Performance Requirements Summary

6.2 Attachment 2/Technical Exhibit 2 - Deliverables Schedule

TECHNICAL EXHIBIT 1

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

6.1 The table below summarizes the contract’s requirements into objectives with performance indicators and to mission essential standards. The performance threshold describes the minimum acceptable level of service required for each requirement.

PRS Performance

Indicator Standard Performance

Threshold Method of Surveillance

PRS #1

Technical Competency

The Contractor will provide high quality work products in support of Government’s objectives

Project and product quality, accuracy, and level of detail.

Reports and work products must meet Army writing standards and the standards expected by the division chief / government lead and be suitable for presentation to general officers and senior executives.

Work products should not require rework significant enough to hinder the efforts of the supported organization.

Based upon the reasonable judgement of the division chief / government lead, 95-100% of work products must meet the standards at first submission.

100% Inspection.

Division chiefs and government lead personnel will review each project submission / work product and provide summary feedback to the COR on a basis.

PRS #2

Project Schedule.

For each project or work product the government

Timeliness of Contractor projects and work projects.

The Contractor will complete all projects and work projects in a timely manner to support the

Subject to the division chief / government lead’s discretion, the Contractor will complete 95- 100% of all

100% Inspection.

Division chiefs and government lead personnel will note the lead will approve a realistic schedule and due date that supports the Government’s objectives.

The Contractor will meet those schedules and due dates

Government’s objectives.

projects / work products on time. When the Contractor does not meet due dates, the final project submission / work product will still arrive in time to support Government objectives.

timeliness of each project submission / work product and provide summary feedback to the COR on a monthly basis.

PRS #3

Customer Satisfaction

Division chiefs and government lead personnel will report satisfaction with the services and support provided by the Contractor.

Customer complaints, issues, and feedback received by the COR.

The Contractor will provide full and complete support IAW the PWS.

Division chiefs / government leads will not have reason to make substantive complaints to the COR. The Contractor will resolve any complaints or issues in a timely manner.

The COR will receive no more than 3 substantive complaints during any 1-year period of performance.

The Contractor will resolve any complaints within 30 days or address the issue to the

COR’S

satisfaction.

The COR will not receive repeat complaints regarding any 1 service.

Customer Feedback or Customer Complaints.

Division chiefs and government leads will present feedback and/or complaints to the COR on an as needed basis.

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

6.2. Deliverables.

6.2.1. The Contractor shall be responsible for delivering all end items specified. In addition to specific deliverables outlined below or agreed to within a specific task area, any background material collected, or other material developed by the Contractor in the course of developing a deliverable will be turned over to the Government. Deliverable products identified during Contract execution and in accordance with the PWS will be assigned due dates and quality requirements at the time of tasking. Contractor performance in meeting deliverable requirements will be monitored as part of the contract Quality Assurance Surveillance Plan (QASP).

6.2.2. Schedule

6.2.2.1. The items listed below in paragraph 3.9 are deliverables that fall within the scope of this task and that are illustrative of the types of work the Government expects to order. In addition to the reports listed below, additional reports may be requested as deemed necessary.

# CDRL Definition Deliver-able

Frequency # of Copies Medium / Format

Submit to

PWS Associated Section

1 DI-

MGMT-

80004A

Contractor Manpower Reporting

Contractor Manpower Reporting

Annual NLT 31 October each year complete a Contractor Manpower Reporting report for the preceding year.

Completed by going to www.sam.g ov

Report completion via email to

COR.

COR

ACOR

1.6.26 Specified Tasks

2 DI-

MGMT-

81904

Report Record of Meeting Minutes

Monthly Status Report

Monthly. The Contractor will provide a monthly report NLT 10 days from the preceding month provide the status of Contractor activities and present the report to the Government during a monthly program management review.

1 x Word document and a signed PDF by the Contractor provided to the

COR/ACO

R for record

Information will be maintained on file in the LEOSA COR folder on the LE

DIV MS

Teams Page.

COR

ACOR

4.4.1.

Specified Tasks http://www.sam.gov/ http://www.sam.gov/

3 DI-

MGMT-

81893

Service & Work Request Report

Customer Complaint s

As required, the Contractor shall provide a list of customer complaints, the date received, action taken and response back to the customer.

1 x Word document and a signed PDF by the Contractor provided to the

COR/ACO

R for record

Information will be maintained on file in the LEOSA COR folder on the LE

DIV MS

Teams Page.

COR

ACOR

4.4.2.

Specified Tasks

4 DI-

MGMT-

82165

Technical Data Report

Technical Data Report

As required.

The Contractor submits technical data reports to the Government.

1 x Word document and a signed PDF by the Contractor provided to the

COR/ACO

R for record

Information will be maintained on file in the LEOSA COR folder on the LE

DIV MS

Teams Page.

COR

ACOR

4.4.3.

Specified Tasks

5 DI-

MISC-

80678

Certificatio n Data Report

Certificatio n Data Report

Monthly.

The Contractor submits certified data reports to the Government.

1 x Word document and a signed PDF by the Contractor provided to the

COR/ACO

R for record

Information will be maintained on file in the LEOSA COR folder on the LE

DIV MS

Teams Page.

COR

ACOR

4.4.4.

Specified Tasks