FY25 Peformance Work Statement_Oct 2024 RSD 156WG.pdf

Performance Work Statement (PWS) for

156th Force Support Squadron Puerto Rico Air National Guard (PR ANG)

Lodging Services Program

1.0 General.

1.1 Scope. The contractor shall provide all personnel, equipment, facilities, materials and supervision necessary to execute Lodging Services for military personnel during October 2024 RSD/RD event as defined in this PWS.

1.2 Background. The Lodging Services Program is meant to provide a secure and appropriate lodging experience to the military members while performing RSD/RD trainings.

1.3 Period of Performance (PoP). The Period of Performance shall be from 17 October 2024 to 31 October 2024 for unit members. During this period the following rooms will be needed:

17-19 October- 10 Double Rooms- 20 Room Nights 19-20 October- 60 Double Rooms-60 Room Nights 20-21 October-10 Double Room-10 Room Nights 24-25 October-10 Double Rooms-10 Room Nights 29-31 October-10 Double Rooms-20 Room Nights

1.3.1 Geographic Location. Geographic Location. The hotel location shall be extended to all eligible locations within 25 miles from 156th WING, Carolina, PR.

1.3.2 Self-Parking: Parking spaces shall be provide for military members. Parking spaces shall be the property of the awarded Hotel or in the immediate proximity of the Hotel with a third party administering it, in accordance to the known USAF lodging guidelines.

1.4 General Information.

1.4.1 Quality Control (QC). The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO) acceptance in writing of any proposed changes to its QCP.

1.4.2 Quality Assurance (QA). The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

1.4.3 Recognized Holidays: None

1.4.4 Place and Performance of Services. The contractor shall provide services between the hours Friday: 0600-2130 to Sunday 0600-1200. The contractor, shall at all times, maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Telecommuting is not authorized.

Puerto Rico Air National Guard (PR ANG)

1.4.5 Security Requirements. None

1.4.6 COMSEC/IT Security. None

1.4.7 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. This contract does not require use of Government Information systems.

1.4.8 Protection of Personally Identifiable Information (PII). None

1.4.9 OPSEC Training. None

1.4.10 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.4.11 Key Control. This PWS does not require handling of keys.

1.5 Special Qualifications. None

1.6 Post Award Conference/Periodic Progress Meetings. The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5.

The KO, Order Point of Contact (POC), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.7 Contract Manager (CM). The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO within 3 calendar days after contract award. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the POC, (or the KO if a POC is not assigned), to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.8 Identification of Contractor Employees. All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all

Puerto Rico Air National Guard (PR ANG) correspondence types (to include signature blocks on e- mail) and dealings with Government or non- Government entities/ Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

The contractor shall retrieve all identification media (including vehicle passes) from their employees who depart employment for any reason.

1.9 Combating Trafficking in Persons. The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in any forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy and the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The Contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.Contractor shall complete the following online training within 5 calendar days after contract award: Course number is N-US189-HB; available at: http://jko.jten.mil.

1.10 Contractor Travel: Not authorized on this PWS.

1.11 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.0 Definitions and Acronyms.

2.1 Definitions.

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 ORDER POINT OF CONTACT (POC). An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as

Puerto Rico Air National Guard (PR ANG) long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered and includes non- manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privet of contract with the subcontractor.

2.1.12 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 Acronyms

AAR After Action Report AC Area Commander AEI Army Enterprise Info Structure AFARS Army Federal Acquisition Regulation Supplement ANG Air National Guard AR Army Regulation ATCTS Army Training Certification Tracking System AUP Acceptable Use Policy BBP Better Business Practice CDM Concept Development Meeting CERFP CBRNE Enhanced Response Force Packages

Puerto Rico Air National Guard (PR ANG)

CBRN Chemical Biological Radiological Nuclear CCIRs Commander’s Critical Information Requirements

CCE Contracting Center of Excellence CFR Code of Federal Regulations CM Contract Manager CNGB Chief National Guard Bureau COMSEC Communications Security CONUS Continental United States (excludes Alaska and Hawaii) POC Order Point of Contact COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf CPX Command Post Exercise CRTC Combat Readiness Training Center CST Civil Support Team CUI Controlled Unclassified Information DA Department of the Army DC Displaced Civilians DHS Department of Homeland Security DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense DSCA Domestic Support to Civil Authorities EMAC Emergency Management Assistance Compact EMI Emergency Management Initiative ENDEX End Exercise EXCON Exercise Control FAR Federal Acquisition Regulation FEMA Federal Emergency Management Agency FPCON Force Protection Condition FPM Final Planning Meeting FSRT Fatality Search & Recovery Team FTE Full Time Equivalent FTX Field Training Exercise HIPAA Health Insurance Portability and Accountability Act of 1996 HQDA Headquarter Department of Army HRF Homeland Response Force HSEEP Homeland Security Exercise & Evaluation Program IA Information Assurance IAPS Incident Action Planning Support IC Incident Commander ICS Incident Command System IMT Incident Management Team IPM Initial Planning Meeting IT Information Technology JELC Joint Event Life Cycle

Puerto Rico Air National Guard (PR ANG)

JET Joint Enabling Team

JFHQ Joint Forces Headquarters JISCC Joint Incident Site Communications Capability JITEC Joint Interagency Training and Education Center JLLIS Joint Lessons Learned Information System JMETs Joint Mission Essential Tasks JOC Joint Operations Center JTR Joint Travel Regulation JTS Joint Training System JTF Joint Task Force JTIMS Joint Training Information Management System KO Contracting Officer LNO Liaison Officer MOA Memorandum of Agreement MPM Mid-Planning Meeting MSR Monthly Status Report NACI National Agency Check Inquires NGB National Guard Bureau NGRF National Guard Reaction Force NIMS National Incident Management System NLT Not Later Than OCI Organizational Conflict of Interest OCONUS Outside Continental United States OCT Observer Controller Trainer ODC Other Direct Costs OPSEC Operations Security PCO Procuring Contracting Officer PRANG Puerto Rico Air National Guard PRNG CYP National Guard Child and Youth Program PII Protection of Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SB Strong Bonds SFE Special Focus Exercise SME Subject Matter Experts STARTEX Start Exercise TAR Travel Authorization Request TE Technical Exhibit TTX Table Top Exercise

Puerto Rico Air National Guard (PR ANG)

WAWF-RA Wide Area Workflow-Receipt and Acceptance

3.0 Government Furnished Property, Material, Equipment, and Services (GFP/M/E/S). The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract.

3.1 Property: None.

3.2 Materials: None.

3.4 Services: None.

3.5 Utilities: None.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E). The Contractor shall provide the meeting package, lodging, and food service as described in this PWS.

4.1 General: The contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1

5.0 Requirements.

5.1 Lodging.

5.1.1 The contractor shall provide triple, double rooms and single rooms for military personnel as requested in the Rooming list to be send separate to the selected Hotel. Triple rooms shall have three queen or single beds or 2 queen beds and one sofa bed, Double rooms shall have two queen or single beds and single rooms shall have a King or queen bed. For the purposes of evaluating proposed lodging pricing, our agency shall adhere by mandated current Department of Defense (DoD) travel rates or Pier Diem applicable to determine its reasonability. To review current rates visit the following link;

https://www.defensetravel.dod.mil/site/perdiemCalc.cfm

5.1.2 Room shall be clean and housekeeping service shall be offer daily.

5.1.3 Parking shall be included in the room rate. Changes can be made by the 156th AW- Services Lodging Office to change names in reservations and add new names as requested by the Units.

5.1.4 Hotel shall offer the flexibility for the reservations changes, even on the same day of the reservation date.

5.1.4 Hotel shall allow a 24 hours cancellation period or day before the reservation, to cancel rooms without penalties.

5.2 Adjustments.

https://www.defensetravel.dod.mil/site/perdiemCalc.cfm

Puerto Rico Air National Guard (PR ANG)

5.2.1 The contractor must be able to make rearrangements to any increase or decrease for lodgings numbers 24 hours prior the event.

5.3 To assess reasonableness, all offered pricing shall be evaluated using current Government rates applicable to Lodging, meals and incidental expenses. Current rates can be found here:

https://www.defensetravel.dod.mil/site/perdiemCalc.cfm

5.4 COVID-19 Instructions

5.4.1 All employee is required to wear mask at all times in order to prevent spread of germs.

5.4.2 All employee must maintain social distance (6 feet apart) or more between them and between all participants.

5.4.3 Provide hand sanitizer in multiples points in the conference rooms, staff operation office and bathroom for proper sanitization of hands.

5.4.5 Arrangement of tables and chairs must comply with proper social distance.

5.4.6 Bedrooms must be sanitized every day.

5.4.7 Awarded firm shall be compliant with current P.R. Dept. of State and P.R Dept. of Labor mandated certification to operate compliant with COVID-19 Contingency Plans, in accordance to current Governor of P.R Executive Order.

Technical Exhibit 1 Performance Requirements Summary

This Performance Requirements Summary includes performance standard. The Government will use these standards to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Discipline

Task

Performance Standard

Acceptable Quality Level

(AQL)

Surveillance Method/By

Whom

5.1 Lodging a. Rooms availability

b. Room cleaning

c. Parking Availability and included in rate

100%

98%

Random https://www.defensetravel.dod.mil/site/perdiemCalc.cfm

Puerto Rico Air National Guard (PR ANG)

Puerto Rico Air National Guard (PR ANG)