FY25_Janitorial_SOW_for_EB_Forsythe_NWR.pdf

United States Department of the Interior

EDWIN B. FORSYTHE NATIONAL WILDLIFE REFUGE

800 GREAT CREEK ROAD, OCEANVILLE, NJ 08231

Ph: 609-652-1665

STATEMENT OF WORK FY 2025 FOR JANITORIAL SERVICES

PART A – GENERAL INFORMATION AND INSTRUCTIONS

GENERAL DESCRIPTION OF WORK: The contractor will provide janitorial services for the Edwin B. Forsythe National Wildlife Refuge administrative office (5,300 SF), visitor information center (VIC: 4,200 SF) and outdoor vault toilet building (126 SF). These services will be performed in a manner that will maintain satisfactory facility conditions and present a clean, neat, and professional appearance. The contractor’s employees and representatives must maintain professional conduct and appearance. The contractor is charged with the professional performance of all duties to ensure the protection and/or conservation of government facilities and property.

This is a 1-year contract with the option to extend service up to three additional years.

Base year of services: March 1, 2025 to February 28, 2026 Option Year One: March 1, 2026 to February 28, 2027 Option Year Two: March 1, 2027 to February 29, 2028 Option Year Three: March 1, 2028 to February 28, 2029

DESCRIPTION OF FACILITIES TO BE CLEANED (all measures are approximate)

Administrative Office consists of:

• 5 individual offices (624 sq. ft. total, industrial carpet)

• One common cubicle area (800 sq. ft., industrial carpet)

• Two conference rooms (654 sq. ft. total, industrial carpet)

• One library/storage room (208 sq. ft., industrial carpet)

• Two hallways (470 sq. ft. total, industrial carpet)

• One hallway (180 sq. ft., stone tile)

• One breakroom (400 sq. ft., vinyl tile)

• One storage room (324 sq. ft., vinyl tile)

• One mudroom (96 sq. ft., vinyl sheet)

• One janitor closet (88 sq. ft. vinyl sheet)

• Three entryways (200 sq. ft. total, industrial carpet/aluminum grid)

• Two restrooms (340 sq. ft. vinyl sheet flooring; 5 toilets, 1 urinal, 6 sinks, 6 mirrors)

• 3 mechanical rooms (not part of this contract)

Visitor Information Center consists of:

• Three offices (437 sq. ft. total, industrial carpet)

• Hallway/open area (363 sq. ft., ceramic tile)

• Gift shop (213 sq. ft. industrial carpet)

• Exhibit room (560 sq. ft., simulated wood laminate flooring, some painted with a map)

• Decoy room (90 sq. ft., industrial carpet)

• Meeting room (1,015 sq. ft., industrial carpet)

• Three entryways (224 sq. ft. total, industrial carpet/aluminum grid)

• Two double restrooms (260 sq. ft. ceramic tile floor, 3 toilets, 1 urinal, 4 sinks, 4 mirrors total)

• Two small restrooms (91 sq. ft. vinyl sheet flooring, 2 toilets, 2 sinks, 2 mirrors total)

Outdoor Vault Toilets consist of:

• Two rooms (75 sq. ft. concrete floor, 2 pit toilets total)

GENERAL PERFORMANCE REQUIREMENTS:

Supplies and Equipment:

• The contractor will provide all cleaning supplies and equipment necessary to accomplish the cleaning of the facility.

• The government will supply all paper towels, toilet tissue, trash can liners/bags, and soap and batteries for soap for dispensers.

Hours and Frequency of Service:

• Administrative office: The work will be performed once per week between the hours of 8:00 am and 4:30 pm, Monday through Friday. A consistent day of the week schedule should be established so we know when to expect the cleaning crew to arrive (for example, typically clean on Tuesdays) and departures from that established schedule will be discussed with the government’s onsite representative one day in advance of schedule departures to be sure that the office will be open and a government representative will be onsite when cleaning staff are present.

• Visitor Information Center (VIC): The work will be performed once per week between the hours of 8:00 am and 4:30 pm, on Monday or Tuesday each week to minimize disruptions to refuge visitors (the VIC is closed to visitors on Mondays and Tuesdays). A consistent day of the week schedule should be established (for example, typically clean on Tuesdays) and departures from that established schedule will be discussed with the government’s onsite representative one day in advance of schedule departures to be sure that the office will be open and a government representative will be onsite when cleaning staff are present.

• Outdoor Vault Toilets: The work will be performed twice per week, preferably on

Mondays and Fridays. The cleaning days will be at least three days apart each week to provide sufficient cleanliness throughout the week (i.e., the 2 weekly cleaning days should not occur two days in a row). Cleaning hours will generally be between 8:00 am and 4:30 pm to begin with but could occur during different hours once the contractor becomes familiar with the location of the supplies, hose, etc.

• Federal Holidays and other office closures: The administrative office and VIC are typically closed on Federal holidays and occasionally other times (e.g. for storm events). The contractor will consult with the government onsite representative in advance of office closures (if possible) and arrange to perform cleaning on alternate day(s) those weeks.

CLEANING SPECIFICATIONS

Administrative Office (weekly):

• Vacuum (or sweep) and mop non-carpeted floor areas in break room, entryways, and hallways.

• Vacuum (or sweep) mud room, storage room, and janitorial room. Mop as needed.

• Vacuum carpeted offices, conference rooms, copier room, hallways, and common areas.

• Clean interior surfaces of glass doors (4) and adjacent glass panels with glass cleaner.

• Clean and sanitize restrooms, to include sinks, toilets, mirrors, fixtures, exposed pipe, toilet stall panels and doors, floors, walls, counters, cabinets, stainless steel fixtures, and sanitary item dispensers. Refill soap, paper towel, and toilet paper dispensers as necessary.

• Clean and sanitize water fountains located outside of bathrooms.

• Remove trash and recyclables from all offices, common area (cubicle) workstations, break room, restrooms, storage room, conference rooms, library, quiet room, and main entrance area. Dispose of trash and recyclables in trash dumpster and recycling dumpster located in maintenance yard behind office. Reline trash cans with the appropriate size trash bags.

• Clean (sanitize) stainless steel hardware on doors.

• Clean exterior and interior surfaces of microwave oven in the breakroom thoroughly with an appropriate cleaner.

• Dust and remove any accumulated dust or debris from all level/horizontal surfaces throughout the building including but not limited to: windowsills, baseboards, tables, desks, countertops, and other furniture.

• NOTES:

• Cleaning staff should not move any papers, books, or other materials on top of desks or on shelves to dust or clean.

• Cleaning staff are expected to move chairs to clean underneath but are not expected to move tables, desks, boxes, papers, boots, etc. on floors to clean the flooring underneath.

Visitor Information Center (weekly):

• Sweep and mop non-carpet floor areas with appropriate cleaning solutions for the surface (e.g. ceramic tile, painted laminate, vinyl flooring)

• Vacuum carpeted offices and common areas.

• Clean interior glass doors with approved glass cleaner. Clean interior surface of large window in exhibit room (room with map on floor) as needed (often children’s greasy handprints).

• Clean (sanitize) restrooms to include sinks, toilets, mirrors, fixtures, exposed pipe, toilet stall panels and doors, floors, walls, counters, cabinets, and sanitary item dispensers. Refill soap, towel, and toilet paper dispensers as necessary.

• Special attention will be given to the removal of scale and stains from the toilets resulting from lime and other compounds in the well water that serves this building.

• Clean (sanitize) water fountains located outside of bathrooms.

• Remove trash and recyclables from all offices, bathrooms, multi-purpose room, and gift shop. Dispose of trash and recyclables in the trash dumpster and recycling dumpster located in the maintenance yard.

• Clean (sanitize) stainless steel fixtures and hardware in bathrooms and on doors.

• Dust and remove any accumulated debris from all level/horizontal surfaces throughout the building and exhibit hall, including but not limited to; windowsills, baseboards, tables, desks, displays and other furniture.

• NOTES:

• Cleaning staff should not move any papers, books, or other materials on top of desks or on shelves to dust or clean

• Cleaning staff are expected to move chairs to clean underneath but are not expected to move tables, desks, boxes, papers, boots, etc. on floors to clean the flooring underneath.

Outdoor Vault Toilet Building (twice per week)

• Clean (sanitize) outdoor restrooms, to include toilets, fixtures, doors, floors, and walls twice per week (preferably on Mondays and Fridays to account for heavy weekend use).

• Refill soap, paper towel, and toilet paper dispensers as necessary.

• Note that this building has no running water but a charged hose is available in the adjacent storage building as needed.

Additional SEMI-ANNUAL (Twice per year) Tasks

• Range and Refrigerator: Remove all contents and clean exterior and interior surfaces thoroughly with appropriate cleaner every 6 months.

• Exterior Doors: Clean exterior glass and surfaces of all exterior doors and adjacent windows and panels associated with the entryways with glass cleaner and appropriate cleaning solutions.

QUALITY CONTROL: The government intends to rely primarily on the contractor’s inspection and quality control system methods to ensure the facilities are cleaned properly by their employees. The government will perform a limited number of regular inspections and unscheduled inspections of specific areas according to the facility assurance plan and client complaints. In the event of inadequate cleaning by contractor staff, the government’s COR (contracting officer representative) will communicate and work with the contractor and the government’s Contracting Officer to rectify the situation.

CONTRACT PERIOD: This contract will be for a period of 1 base year and 3 option years.