FY22 DAS Maintenance SOW.pdf

STATEMENT OF WORK

FOR

DISTRIBUTED ANTENNA SYSTEM

MAINTENANCE SUPPORT

AT

NAVAL AIR WARFARE CENTER TRAINING SYSTEMS DIVISION

ORLANDO, FLORIDA

19 October 2021

1.0 SCOPE OF WORK

It is the declared and acknowledged intention and meaning to provide and secure materials, labor, and supervision to maintain the cellular Distributed Antenna System (DAS), the associated DAS equipment, and to perform work as specified in this Statement of Work for the equipment located at the DeFlorez Building for NAWCTSD Orlando, 12211 Science Dr.

Orlando, FL 32826-3224. Tasks may be performed remotely (off-site), except when on-site work is specifically required, however remote connectivity to the DAS is NOT authorized.

Associated systems include, SOLiD iBIU Signal Interface, SOLiD DAS Management System

(DMS), SOLiD iODU Optical Interface, SOLiD eHUB, SOLiD eROU and peripheral equipment listed in this Statement of Work (SOW). The contractor shall be responsible for maintenance and support functions as detailed in this SOW. This contract does not require the performance of any construction tasks.

1.1 PERIOD OF PERFORMANCE

The period of performance shall consist of the initial period beginning 1 December 2021 through 30 November 2022, and four option years.

2.0 APPLICABLE DOCUMENTS

The Contractor shall identify and comply with all applicable federal, state, and local statutes;

NAWCTSD/Navy/Military instructions, manuals, handbooks, regulations, guidance, and policy letters; Executive Orders (EOs); National Fire Protection Agency (NFPA); National Electrical

Code (NEC); Uniform Fire Code (UFC); EM 385-1 U.S. Army Corps of Engineers "Safety and

Health Requirements Manuals"; 29 CFR 1910 "Occupational Safety and Health Standards", including all changes and amendments in effect on the date of issuance of this contract. It is the

Contractor’s responsibility to identify and comply with all applicable requirements.

2.1 INSTALLATION AND OPERATIONS MANUALS

SOLiD Alliance Multi-Carrier DAS Integrated BTS Interface Unit (iBIU)

SOLiD Alliance Multi-Operator DAS DMS-1200 Management System

SOLiD Alliance Multi-Carrier DAS Integrated Optical Distribution Unit (iODU)

SOLiD Alliance Multi-Operator DAS Multiband edgeROU / edgeHUB Fiber Antenna

(Copies of systems publications and documentation can be obtained from their respective manufacturers or https://solid.com/us/resources)

3.0 GENERAL REQUIREMENTS

The contractor shall furnish all labor and materials required for testing, maintaining, and repairing equipment and miscellaneous items as specified by this SOW.

3.1 MANUFACTURER SUPPORT

The contractor shall be, or shall partner with an Authorized Distributor or Partner of SOLiD equipment. The contractor shall have direct access to SOLiD emergency technical assistance

Support.

3.2 SUBMITTALS

Submit or update the following items for approval by the Contracting Officer Representative

(COR) within 10 working days after contract award.

a. Copy of each technician’s certifications, (see paragraph 3.4.2)

b. Address, phone number, and normal business hours for the office located in the local geographical area. Telephone Number and Email address which the Government shall use to report maintenance/repair issues, “24/7/365”.

3.3 SAFETY REQUIREMENTS

3.3.1 SAFETY PROGRAM

In the performance of this contract the Contractor shall provide for protecting the lives and health of employees and other persons. The Contractor shall prevent damage to property, materials, supplies and equipment. The contractor shall operate in accordance with the latest revision of the U.S. Army Corps of Engineers "Safety and Health Requirements Manuals"

(EM 385-1-1) and "Occupational Safety and Health Standards" (29 CFR 1910). Manuals can be found https://www.usace.army.mil/Missions/Safety-and-Occupational-

Health/Safety-and-Health-Requirements-Manual/ and https://www.osha.gov/laws-regs/regulations/standardnumber/1910

3.3.2 SAFETY/ACCIDENT REPORTING

The contractor shall immediately notify the COR of any accident causing fatalities, disabling injuries, or any other safety hazards such as use of hazardous materials.

3.4 MANAGEMENT

3.4.1 CONTRACTOR SUPERVISION

The contractor shall provide a point of contact supervisor during normal working hours.

Contractor's POC supervisor shall be housed in an office location within a fifty, (50) mile radius of the NAWCTSD Orlando, FL facility. This person shall be responsible for the overall on-call coordination of this contract, and shall be the primary point of contact with the COR. An equally responsible person shall be designated to act as the alternate supervisor in the absence of the supervisor. The name of the supervisor and the alternate shall be provided to the COR at award of the contract and whenever changes are made.

The contractor shall provide a telephone number that can be used for 24-hour trouble reporting by the Government.

3.4.2 CONTRACTOR PERSONNEL

The contractor shall provide competent personnel for installation and on-call maintenance support. Service technicians shall be trained and certified to work on the various systems covered under this contract, including:

SOLiD iBIU Signal Interface

SOLiD DAS Management System (DMS)

SOLiD iODU Optical Interface

SOLiD eHUB

SOLiD eROU

Other various components listed in this SOW Personnel working on the SOLiD http://www.usace.army.mil/Missions/Safety-and-Occupational-equipment must, as a minimum, be trained and certified with the SoLiD Alliance

Certification. The contractor personnel must be based within the NAWCTSD Orlando local geographical area to ensure timely response. The local geographical area is the area within a 50-mile radius of NAWCTSD Orlando.

3.5 STATION REGULATIONS

3.5.1 STATION ACCESS

The Contractor and his employees and subcontractors shall become familiar with and obey all applicable Federal, State, local and station regulations, including fire, safety, traffic, and security regulations. No employee of the Contractor shall be admitted to the work site without satisfactory proof of U. S. citizenship. The Contractor shall be required to have all appointments, certifications, or licenses required for this work. Proof of such certifications or licenses may be requested by the contracting activity. Upon completion of this contract this installation must meet or exceed all pertinent manufacturer, Local, County, State, and

National requirements.

3.5.2 SECURITY REQUIREMENTS

Reference SECNAVINST 5510.30A paragraph 7-6 Facility Access Determination

Program. Contractor personnel will require access to areas critical to the operations of the command which warrant a judgment of an employee's trustworthiness. To meet this need, contractor employees must provide a completed, Standard Form 85, to NAWCTSD

Orlando Security, prior to unescorted access being granted. Note that it may take up to 48 hours for security to complete the background criminal investigation.

3.5.3 SITE ACCESS BADGES

The contractor shall verify that identification credentials presented by all contractor and subcontractor employees to obtain security badges, passes, cards, or decals used during the duration of this contract are current and correct. The contractor shall monitor its employees to ensure all information remains current and to ensure all security badges or passes are returned to the base POC upon expiration of the badge, upon completion of the project, or when possession of the badge is no longer authorized (e.g., upon removal of contracted personnel from specific projects). The contractor shall comply with all access badge requirements to include “Rapid Gate” or its current equivalent necessary for outer perimeter gate entry for each contractor personnel required to come on-site.

3.6 SERVICE INTERRUPTIONS

3.6.1 SCHEDULED SERVICE INTERRUPTIONS

When the contractor must schedule a service interruption in the execution of this contract, the work shall be done at a time that will cause the least inconvenience to the Government. The contractor shall coordinate with the COR at least 5 working days in advance of any scheduled service interruption, and shall not proceed without the permission of the Contracting Officer.

3.6.2 UNSCHEDULED SERVICE INTERRUPTIONS

The contractor shall make all reasonable efforts to prevent interruption of service.

When interruptions occur, the contractor shall reestablish service with the shortest possible delay in accordance with section 4.6. Unscheduled service interruptions resulting in a significant loss of Government Employee productivity

(as determined by the Government Contracting Officer) shall be grounds for compensatory action by the Government. When items listed in section 5.1 fail, the contractor shall respond within the time limits identified in that section. If the repairs have not been completed and system returned to service within 72 hours, the contractor shall be subject to liquated damages.

3.6.3 MATERIAL FUNDING

It is the responsibility of the Government to fund the materials when/if equipment failures occur through a separate COST contract line item number (CLIN). The contractor will invoice the Government against the COST CLIN for the replacement materials. The Government shall also be able to use the COST CLIN as-needed for upgrades in the future if they choose.

3.7 GOVERNMENT IN-HOUSE WORK

The government reserves the right to effect changes, additions, and repairs to equipment covered under this contract when using properly trained and certified personnel. All additions, repairs, or replacement of components performed by the government will be performed by, or under the cognizance of, a trained and certified technician. The contractor will be notified whenever a defective component, (covered under this contract), has been replaced by the

Government. Defective components covered under this contract, (See Section 4.1), including components damaged by lightning or other electrical faults such as a low- voltage or over-voltage condition, shall be exchanged for an operational component by the contractor. The contractor shall be responsible for maintaining equipment listed in section 5.1 of this SOW.

4.0 SPECIFIC REQUIREMENTS

4.1 SYSTEMS MAINTENANCE SUPPORT

Maintain an Active Fiber DAS in the DeFlorez building located at 12211 Science

Drive Orlando, FL 32826 that supports approximately 1800 users in a three floor building approximately 263K square feet The contractor shall provide on-call maintenance for all equipment listed in this section for preventive, (scheduled) maintenance, remedial maintenance, (on-call, routine, or emergency), and/or maintenance support as required for the term of this contract. Equipment shall be maintained in good state of repair consistent with safe and adequate service performance specifications as furnished by the original equipment manufacturer and/or applicable documents. The contractor shall replace all equipment listed in this SOW that becomes inoperative and include equipment damaged by lightning or electrical over-voltage. The Government shall notify the contractor when defective components are identified, and contractor shall replace defective equipment with operational equipment of equal or newer issue/release/vintage level. The contractor shall replace defective components within ten business days of notification unless an out-of- service condition exists. Refer to section 4.7 for out-of-service response times. Exchange of

Components shall be accomplished on-site at 12211 Science Dr. Orlando, FL.

4.1.1 PREVENTIVE MAINTENANCE

The contractor shall initiate a preventive maintenance program, which shall include as a minimum, periodic tests, inspections, and preventive maintenance in accordance with the recommended practices of the original equipment manufacturer. All maintenance should be performed at minimum quarterly unless noted. This plan shall include, but not be limited to:

(a) Quarterly maintenance (cleaning, replacement if needed) of all DAS equipment covered under this contract.

(b) Quarterly checking/correcting voltage levels in equipment and power supply cabinets to make sure system is balanced correctly.

(c) Inspect all DAS equipment to include the following:

Cabling and connections on all equipment

Check and improve cable management as required

Keep equipment clean and free of debris

Document any damage to the equipment and cabling and provide a copy to the COR

Provide recommendations if any

(d) Inspect DAS Headend

Check for alarms

Correct all alarms on the system

Perform system optimization

(e) Inspect Remotes and Antennas

Confirm power and connectivity

Check for alarms

Correct all alarms on the remotes and antennas

Verify coverage levels for each antenna and carrier (semiannually)

(f) Testing and evaluation of DAS battery back-up system and individual UPS units covered under this contract, to be performed within 30 days of contract award, and again every three months for the duration of the contract. Testing must be performed by competent personnel with verifiable experience in testing large storage battery/UPS systems. Any defective or failed components shall be replaced within the limits stated in this SOW.

The report generated by the personnel performing the system tests shall be forwarded to the COR.

(g) Provide a quarterly report listing the following: specific maintenance services performed, specific items replaced including part numbers, date items were replaced/installed during that 3-month period. Performed, date performed, hours used, general results. This report must be submitted before subsequent maintenance invoices will be processed. Quarterly reports should also include the minimum of the following:

Alarm history and corrective actions

Current DAS settings

Current output power per remote

Summary of DAS condition, performance and recommendations

(h) Provide Annual Performance Testing Report

RF Test results for each carrier’s coverage for all coverage areas

Data Upload & Download test results for each carrier for all coverage areas

4.2 DEMARCATION POINTS

4.2.1 LOCAL EXCHANGE CARRIER DEMACRATION POINT

The contractor and the COR, in coordination with the Local Exchange Carriers

(LEC) (AT&T, Verizon, T-Mobile, etc.) shall establish the demarcation point or point of connection between the DAS, and that which is provided by the LEC.

Connecting the DAS with that provided by the LEC to satisfy system requirements shall be the responsibility of the contractor in coordination with the

LEC

4.3 TRANSMISSION FACILITIES INTERFACE

The contractor shall be responsible for interacting directly with other vendors regarding coordination of maintenance and problem-identification-and-solution processes concerning maintenance.

4.4 PROGRESS REPORTING

The contractor shall provide a quarterly report listing services performed and items replaced and/or installed during that 3-month period, (See Paragraph 4.1.1 (g). This report must be submitted before subsequent maintenance invoices will be processed.

4.5 EMERGENCY REPAIR REQUESTS

The contractor shall diligently pursue, to a satisfactory completion of repair, the restoration of services when responding to trouble calls. Contractor shall provide a call number as a primary means for support. Email shall be provided as a secondary contact option. Contractor shall provide warranty information for replaced equipment in writing

4.6 SERIOUS OUTAGES

If a catastrophic or major failure occurs the contractor shall perform an emergency call. The government shall provide prompt notification of systems failure to the contractor. The contractor shall be required to have a qualified technician on-site within 24 hours of notification, 7 days a week, 24 hours a day including holidays at the discretion of the Government. Repair of Serious

Outages shall be accomplished within a reasonable timeframe as established by the Contracting

Officer's Representative, (COR), who will weigh the complexity of each situation. With the exception of physical damage to the DAS as a result of fire, water damage, or vandalism, all serious outages shall be repaired within 72 hours.

4.7 OTHER OUTAGES

The contractor shall be on-site within 24 business hours of notification of all minor troubles and non-serious outages. The contractor shall restore all non-serious outages within 72 business hours of notification. NAWCTSD business hours are Monday through Friday from 0600 to

1800.

4.8 REMOTE TECHNICAL SUPPORT

Remote monitoring of the DAS is not authorized. Support will be initiated by NAWCTSD.

5.0 ITEMIZED EQUIPMENT

The contractor shall support the following equipment under the maintenance portion of this contract for the contracted maintenance periods. All replacement parts will be original equipment from the manufacturer or approved by the COR.

5.1 DAS SYSTEM

Manufacturer Model Description Qty. Unit

SOLiD eROU_7191725L2_N eROU, Main, 700/1900/AWS13/2500, Lambda 2, Internal Antenna 25 Ea

SOLiD eROUa_682335_X eROU, Main, 600/8085/2300/3500, Lambda 2, External Antenna, 2.2-5 25 Ea

JMA Wireless LDM4M-12S-3 Hub Subrack, PSU Included, AC, Fiber BDA Hub

3 Ea

SOLiD SC-APC-M ALLIANCE 4 Port optical module, use with iBIU, iODU, iOEU, supports 2500TDD_100 RDUs, Fiber BDA Hub

4 Ea

SOLiD LC-APC-M

ALLIANCE Hybrid POI Module: Port1 20W 600MHz, Port2 100mW 600MHz, Port3 20W 700 LTE+FN, Port4 100mW

700LTE+FN

1 Ea

SOLiD eROU_7191725L1_N

(5-11-20 Band Fix)

(PRELIMINARY ONLY)

ALLIANCE 2300 WCS, 2500MHz TDD Input Module for iBIU

1 Ea

SOLiD eROU_682335L2_X ALLIANCE High Power POI Module (20W), 2100MHz (AWS 1+3), 4 Ports 1 Ea

SOLiD eHUB_SR_AC ALLIANCE High Power POI Module (20W), 1900MHz PCS, 4 Ports

3 Ea

SOLiD iOM_4_100 ALLIANCE Input module, blank 8 Ea

SOLiD HLPOI_600_700LTE_FN

ALLIANCE 663-698 MHz/617-652 MHz Cellular, 700MHz Full Band Input Module for the iBIU. Includes Extended 700 band for FirstNet

1 Ea

SOLiD iMDBU_23_25

ALLIANCE High Power POI Module (20W), 800MHz Sprint, 850MHz Cellular, 700LTE + FirstNet, 4 Ports

3 Ea

SOLiD HPOI_AWS13 ALLIANCE 2100MHz (AWS 1+3) Input Module for the iBIU

1 Ea

SOLiD HPOI_1900P

ALLIANCE 817-849/862-869 MHz Cellular, 700MHz Full Band Input Module for the iBIU. Includes Extended 700 band for FirstNet

3 Ea

SOLiD iBIU_B ALLIANCE 1900 MHz Input Module for the iBIU

3 Ea

SOLiD iMDBU_600_700LTE_FN ALLIANCE iBIU Chassis, AC Version Includes: iMCPU, iMPSU_AC 3 Ea

SOLiD HPOI_8085_700LTE_FN ALLIANCE High Power POI Module (20W), 2300MHz WCS, 2500MHz TDD, 4 Ports

1 Ea

SOLiD iMDBU_AWS13 ALLIANCE DAS Management System (DMS) for ALLIANCE - For use with Rel. 6 1 Ea

SOLiD iMDBU_8085_700LTE_FN

ALLIANCE Secondary Combiner/Divider Unit, iSBIU_4W1, 1 sector - for the iBIU chassis to operate as the secondary iBIU, Splitter

2 Ea

SOLiD iMDBU_1900P ALLIANCE Main Combiner/Divider Unit that is connected to the iBIU chassis to operate as the main iBIU, Splitter

1 Ea

Tripp Lite SU100XLA (Series

Number AGPS54487)

Smart Online 120V 1kVA 800W Double- Conversion UPS 3 Ea

Tripp Lite SU1500RTXL2UA ( Series

Number APGS5180

Smart Online 120V 1.5kVA 1.2kW Double-Conversion UPS 1 EA

SOLiD iBIU_AC Fiber, 24f, MIC Plenum Armored, SMFe.

Cable

500 Ft

SOLiD HPOI_23_25 Composite, 12f, 6Cu, 16AWG, Plenum Armored , Indoor, Cable 6512 Ft

10/22/2021

X Danny Brisson

Danny Brisson

Signed by: BRISSON.DANIEL.A.1269115293

End of Statement of Work -