Full Package FADAP RFI Due 22 Jan 2026.pdf

Sources Sought/RFI | 1 September 2021

SOURCES SOUGHT/REQUEST FOR INFORMATION (RFI)

I. CONTRACT OPPORTUNITY

Name: Flight Attendant Drug and Alcohol Program (FADAP) Support Services Contract (currently under Agreement 693KA9-20-H-00003) Notice ID: 693KA9-26-New FADAP.

Related Notice: N/A Department/Ind. Agency: TRANSPORTATION, DEPARTMENT OF Mike Monroney Aeronautical

Center Sub-tier: 6920 FEDERAL AVIATION ADMINISTRATION Office: AAQ-460

II. GENERAL INFORMATION

Contract Opportunity Type: Sources Sought (Original)/RFI/Market Survey Original Response Date: N/A

III. CLASSIFICATION

Product Service Code: R408 Support- Professional: Program Management/Support NAICS Code:

o 611430 - Continuing education seminars or conference o 813319 - Other Social Advocacy Organizations - Substance abuse prevention advocacy organizations

Place of Performance: Vendor Location

IV. DESCRIPTION

The Federal Aviation Administration (FAA) Office of Aerospace Medicine (AAM) is issuing a Request for information (RFI)/ Market Survey for vendors that can support the Flight Attendants Drug and Alcohol Program (FADAP). The purpose of this RFI is to solicit statements of interest and capabilities from small businesses capable of providing the services outlined in this document, in the timeframe stated in this document. The responses to this RFI will help determine the acquisition strategy and whether adequate competition exists to set aside the competition among small businesses. Below is a list of required services: The work includes maintaining the necessary infrastructure of an outreach program, preparing and distributing education and training materials, conducting training seminars on peer identification and intervention, and the provision of administrative support for the project as specified herein. Due to the past public health emergency (Coronavirus Pandemic), program modifications must be anticipated due to restrictions on face-to-face public meetings or responses of the target audiences’ willingness to participate in the same. While those future states cannot be sufficiently predicted at the time of contract award, alternative methods to perform the deliverables of the Statement of Work will be acceptable provided the program objectives are met.

Sources Sought/RFI | 2 September 2021

The acquisition strategy for the procurement has not been determined at this time; However, either unrestricted competition or a set-aside may be chosen depending on the responses to this RFI Notice /Market Survey.

a) This is not a Screening Information Request or Request for Proposals of any kind.

b) The FAA is not seeking or accepting unsolicited proposals.

c) The FAA will not pay for any information received or costs incurred in preparing the response to the market survey; and

d) Any costs associated with the market survey submittal are solely at the interested vendor’s expense.

THIS IS NOT A REQUEST FOR PROPOSALS OR OFFERS. An SIR/Request for Proposal may be made under a separate announcement in the future. The FAA is not seeking or accepting unsolicited proposals. The FAA will not pay for any information received or costs incurred in preparing vendor responses to this market survey. Therefore, any cost associated with a market survey submission is solely at the interested vendor’s expense.

The purpose of this RFI is to solicit statements of interest and capabilities from large businesses, and small businesses capable of providing the supplies outlined in this document, in the timeframe stated in this document. The responses to this RFI will help determine the acquisition strategy and whether adequate competition exists to set-aside the competition among small businesses. Below is a list of required items. Please see attachments for specific information.

Note: The FAR references cited in SAM.gov are not applicable to the Federal Aviation Administration (FAA) as the FAA has its own policies and guidance referenced in the Acquisition Management System (AMS).

V. ATTACHMENTS

Attachments

1. Draft Statement of Work (SOW)

2. FADAP Support Submission Instructions

VI. CONTACT INFORMATION

Contracting Office: AAQ-460 E-mail: 9-AFN-AWA-AAQ460-Contracting-Team@faa.gov i

Federal Aviation Administration Offices of the Federal Air Surgeon

Aviation Safety

Flight Attendant Drug and Alcohol Program (FADAP) Support Services Contract

ATTACHMENT 1

STATEMENT OF WORK

December 05, 2025

Table of Contents

1.0 INTRODUCTION AND OVERVIEW

2.0 SCOPE OF WORK

3.0 REQUIREMENTS

3.1 FLIGHT ATTENDANT EDUCATION SEMINARS

3.2 EDUCATIONAL PROGRAM AND MATERIALS

3.3 MENTORING

3.4 FADAP TRACKING DATABASE

3.5 FADAP WEBSITE

3.6 OUTREACH/RESEARCH

3.7 ADVISORY BOARD

3.8 PROGRAM MANAGEMENT

3.8.1 Program Manager

3.9 ADMINISTRATIVE SUPPORT

3.9.1 Administrative Support Staff Position

4.0 REPORTING REQUIREMENTS

5.0 FAA GENERAL REQUIREMENTS

5.1 WORK SITES AND HOURS OF WORK

5.2 CONTRACTOR FURNISHED PROPERTY AND SERVICES

5.3 TRAVEL

5.4 ELECTRONIC COMMUNICATIONS

5.5 MISCELLANEOUS

5.5.1 Status Update Meeting

5.5.2 Progress/Compliance

5.5.3 Progress Reports

5.5.4 Annual Reports

6.0 END RESULTS/DELIVERABLES

6.1 TRANSITION AND CLOSEOUT

1.0 Introduction and Overview

The Federal Aviation Administration (FAA) is the element of the U.S. government with the primary responsibility for the safety of civil aviation. The FAA’s mission is to provide a safe, secure, and efficient National Aerospace System (NAS) as directed by Federal Statutes, Federal Aviation Regulations and FAA Orders. As the leading authority in the international aerospace community, the FAA is responsive to the dynamic nature of the aerospace industry, customer needs, economic conditions, and environmental concerns.

Within the FAA, the Federal Air Surgeon (FAS) and Office of Aerospace Medicine (AAM) protect pilot/pilots, flight attendants, air travelers and the public welfare through processes for pilot medical certification and FAA Air Traffic Controller Specialist (ATCS) medical clearance.

Alcoholism and other chemical dependencies are now recognized as part of a disease process.

This disease affects flight attendants to the same degree that it affects the general population.

The Flight Attendant Drug and Alcohol Program (FADAP) was established to provide a stigma free means in which aviary professionals can access addiction resources and educational materials. FADAP is an occupational substance abuse treatment program, specific to flight attendants, that coordinates the identification, treatment, and return to work process for affected flight attendants. It is an industry-wide effort in which managers, flight attendants, healthcare professionals, and the FAA work together to preserve careers and enhance air safety. The program is a cooperative one that includes the involvement of company representatives, peer volunteers, healthcare professionals, and FAA medical specialists. While the program borrows heavily from treatment principles developed in both clinical and industrial settings, it has specific elements that reflect the unique nature of the safety-sensitive airline transportation system. Successful FADAP-models do exist in the U.S., Canada, and other countries around the world.

2.0 Scope of Work

The contractor must provide support for the Flight Attendants Drug and Alcohol Program (FADAP). The work includes maintaining the necessary infrastructure of an outreach program, preparing and distributing education and training materials, conducting training seminars on peer identification and intervention, and the provision of administrative support for the project as specified herein. In the event of a public health emergency, program modifications must be anticipated due to restrictions on face-to-face public meetings or responses of the target audiences’ willingness to participate in the same. While those future states cannot be sufficiently predicted at the time of contract award, alternative methods to perform the deliverables of the Statement of Work will be acceptable provided the program objectives are met.

3.0 Requirements

The tasks include preparing and distributing education and training materials; conducting training seminars for flight attendants and airline management on peer identification and intervention; training for aviation medical examiners, clinical psychologists and psychiatrists;

collecting and analyzing data; providing reports based on research and data collected; and other support as required in completing the efforts under this contract.

3.1 Flight Attendant Education Seminars

The Contractor must conduct a minimum of one (1) educational seminar per year within the continental U.S, which educates on average one hundred fifty (150) flight attendants, airline labor/management, Employee Assistance Programs (EAPs), and other related industry stakeholders in recognizing and intervening early with substance abuse. It also serves as a forum for the cross-sharing of successes, innovations and research. Additionally, FADAP conducts two regional seminars per year to educate peers and employers on Flight Attendant drug and alcohol prevention, early intervention and recovery support.

The following general topics must be presented:

a. History, Principles and Goals of the FADAP Program.

b. Physiology of Alcohol and Drug Abuse.

c. Disease Concept of Alcoholism and Chemical Dependence and related mental health disorders.

d. Signs and Symptoms of Chemical Dependence.

e. Behavioral Indicators of substance use disorders

f. Intervention Principles.

g. Alcohol and Drug Treatment.

h. Aftercare Concepts

i. Medical Monitoring and Relapses.

j. Legal Issues in Addictive Disorders.

k. Drug and Alcohol Testing Issues.

l. Education Programs

All topics must be presented by expert professionals in the fields of medicine, addictionology, law and human resource management. The final agenda, list of lecturers, and seminar location must be reviewed by the Contractor’s Advisory Board and approved by the Technical Officer.

Each seminar must consist of approximately 20 hours of state-of-the-art lectures/presentations over a 2to3-day period. Additional regional seminars must be administered at various locations throughout the country to a maximum of two (2) per year.

All funds are to support the program presentation. Government provided funds must not be used for travel, lodging or food expenses of attendees.

The Contractor must create up to two (2) voice-over power point educational presentations for FADAP stakeholders per year.

The final agenda, list of lecturers, and seminar location must be reviewed by the FADAP Advisory Board and approved by the FAA Technical Officer.

3.2 Educational Program and Materials

The Contractor FADAP Program Manager and FADAP Advisory Board Chairperson will provide assistance consistent with FAA policies to healthcare professionals and pilots working within FADAP as needed. Educational efforts may also include Posters for Flight Ops rooms, Aviation colleges, and all AME offices, development of a Family Education Resource program to include a section on the FADAP website, and a volunteer cadre of spouses and significant others to network and educate members on Al-Anon, co-dependency, Al-Teen, etc.; and develop a “How-To” manual and provide expert support and oversite as needed.

Education must also include review of the FADAP educational video with FAA, the Contractor, FADAP Program Manager and Addiction Medicine specialists, for needed updates and implement them as needed within available funds.

The Contractor must ensure a wide distribution of previously prepared FADAP brochures and other educational materials, as directed by the FADAP Program Manager and the FADAP Advisory Board Chairperson. The primary target of this distribution must be flight attendants, their families, managers, and representatives. These educational materials must reflect emerging substance abuse trends and issues within the flight attendant profession, especially prescription drug misuse/abuse and alternatives to opiate based pain medication. The contractor must make an affirmative outreach effort to the target audience. In addition, the Contractor FADAP Program Manager and FADAP Advisory Board Chairperson must ensure distribution of materials about model or recommended programs and related materials developed under work previously done under the FADAP Program to carriers starting new treatment programs. New materials may be developed as appropriate and if funding permits, new materials such as a trifold pamphlet or informational posters are acceptable. The primary means of distribution of all such materials may be the FADAP website.

Resources may be used to improve the FADAP website. The program manager in conjunction with the Advisory board and the FAA will review the impact of the public health emergency, develop and implement any educational program or process changes to meet program objectives.

3.3 Mentoring

The Contractor must provide mentors as part of the FADAP Program. The individuals that will provide mentoring are other Flight Attendants who have been in recovery for at least two years.

The mentors will be workplace-based recovery volunteers who are willing to share their recovery experiences and successes with newly recovering Flight Attendants emerging from treatment.

The mentors host twelve step meetings for Flight Attendants called “Wings of Sobriety” on a monthly basis. They must provide the newly treated flight attendant with tips and tools for maintaining recovery while flying. Mentors must be recruited and paired with newly recovered Flight Attendants as they transition out of primary treatment.

3.4 FADAP Tracking Database

The Contractor must create, maintain and continue to enhance an electronic FADAP Tracking Database, in cooperation with the FAA, flight attendant’s unions and individual carriers. The FADAP database must provide a sterilized case tracking database to engage in case management. The database must be maintained and updated with the input of the FADAP Advisory Board to evaluate key workplace outcomes. Also, the Contractor must provide a researcher, specializing in workplace outcomes, conducts routine quality assurances of the data and provides data interpretations/analysis The purpose the FADAP Tracking Database is to quantify the overall effectiveness of the program, identify possible risk factors for facilitating the development of the disease, treatment failures, and any program improvement and identification of program weaknesses. The database must track all individuals who contact the program for information and referral for an intervention or evaluation.

The Contactor must ensure compliance with all applicable FAA IT security requirements, the Privacy Act, HIPAA and federal information security standards. Personally Identifiable Information (PII) and Protected Health Information (PHI) must be safeguarded through access controls, encryption, secure transmission, and incident response procedures. For the protection of the pilots involved, individuals will not be identified by name in this database.

Procedures must be developed to transfer current cases data from FAA consultants and FAA FADAP AMEs. The FAA FADAP PM will ensure the proper data will be provided for entry into the FADAP database. The Contractor FADAP PM will perform a quality review (QA) of the data entered into the FADAP Database for the purpose of evaluating trends and extracting information relevant to the FADAP Program and its improvement. The Advisory Board will provide recommendations regarding database modifications that will need to be approved by the COR. This task also includes reviewing and, if necessary, improving the system process and data analysis.

The FAA will retain access and ownership of all data belonging to the FADAP Tracking Database upon the expiration or termination of this contract. The Contractor must notify the COR immediately of any data breach or suspected compromise, including incidents discovered after the contract expiration or termination, or at any time during the life of the contract.

3.5 FADAP Website

The Contractor must ensure proper maintenance of the FADAP Website, ensuring the domain name of www.fadap.org. This must be the particular responsibility of the FADAP Advisory Board Chairperson as the Website is a key informational resource for flight attendants and their families concerning both FADAP and the recovery resources available. The website also allows users to contact FADAP key personnel, to register for educational seminars and to request materials from FADAP. The website must be updated quarterly to provide the names of individuals that are able to assist in the facilitation of the self-referral process. The Contractor may re-host the website to reduce maintenance costs and increase capacity to modify it as needed without increased expense.

The Contractor must ensure the FADAP Website complies with FAA Cyber Security policies, routing vulnerabilities scanning, backup and disaster recovery, and secure hosting. The Contractor must maintain a documented process for applying security patched and protecting against phishing or malware attacks.

Resources may also be used to improve the FADAP website.

3.6 Outreach/Research

The Contractor must develop a plan to reach all currently active and employed flight attendants regardless of affiliation of airline or labor union. Consideration must be given to work schedules, geographic constraints, etc. The outreach plan must focus on establishing groups of flight attendants willing to be sponsors and point of contacts for the initiation of an intervention for flight attendants and families of those suffering from an addiction disorder.

The Contractor will schedule and deliver presentations, overviews, and meetings at the request of airline leadership and flight attendant workgroups. Additionally, the Contractor must conduct site visits and on-site training about Flight Attendant recovery issues and documentation requirements to clinical staff at treatment programs. FADAP also attends meetings/trainings of other peer programs.

3.7 Advisory Board

The Contractor must hold, at a minimum, one meeting per year with the FADAP Advisory Board. This board of representatives from Flight Attendant management and Flight Attendant leaders provides advice and guidance around FADAP project deliverables and activities. The Advisory Board may enlarge its membership provided no additional costs are incurred under this Contract. As specified in this section, the Contractor must obtain advice and counsel, and act upon the findings and recommendations of the Advisory Board. The Advisory Board must monitor progress and provide guidance to meet the requirements of this section and must meet in conjunction with one of the program meetings. Actions must be approved by the Technical Officer.

As specified in this section, the Contractor must obtain the advice and counsel of the Advisory Board. The Advisory Board must monitor progress and provide guidance to meet the requirements of this section.

3.8 Program Management

A. The contractor must efficiently and effectively manage the performance under this contract to ensure all the necessary technical, business, and administrative planning; organizing;

managing; coordinating; and tracking (e.g., cost, schedule, deliverables), performance management, risk management, component procurement management, system engineering management, resource management, data management, and subcontract management required to perform all the activities successfully as required in the SOW.

B. The Contractor must ensure that assignments are completed in a thorough and timely manner and prepare written documentation of accomplishments. The FAA requirements in performing this contract demand that the Contractor's medical and administrative support and the level of expertise, experience, and demonstrated performance of contractor personnel providing the services must be at the highest level of providing quality support.

C. The Contractor must provide sufficient personnel, both in number and qualification to perform work described herein.

D. The Contractor must provide sufficient oversight and supervision of the contract in order to ensure all employees are functioning within their designated labor categories and at acceptable levels of performance and are performing their designated assignments in a timely manner and that all reporting requirements are honored.

E. The contractor must implement a Quality Control Plan (QCP) that identified performance objectives, standards, and metrics for each task in this SOW. The QCP must address timeliness, accuracy, participant satisfaction, error thresholds and corrective action processes. The contractor will be responsible for tracking performance against these standards and submitting updates with quarterly reports, and the COR will be responsible for evaluating those reports to determine contract compliance.

F. The Contractor must establish and maintain a risk management plan that identifies potential risks to performance (including funding constraints, public health emergencies, travel restrictions, IT failures, and staffing shortages.)

3.8.1 Program Manager

The Contractor must employ a Program Manager responsible for the execution of the Contract. The Program Manager must be highly experienced in FADAP matters and will serve as a point of contact for flight attendants, managers, and health care professionals. The Program Manager will serve as a primary resource for FADAP and will regularly coordinate program activities with FAA. Additionally, the Program Manager will assist the Chairman of the Advisory Board in determining FADAP policies and recommended practices for COR approval. Minimum qualifications for all key personnel must be submitted to and approved by the COR/CO. Any changes in key personnel must be approved in writing in advance by the

COR/CO.

3.9 Administrative Support

The Contractor must utilize staff for the purpose of setting up the required meetings and conferences, as well as other general administrative functions.

3.9.1 Administrative Support Staff Position

The Contractor must appoint a qualified staff member responsible for monitoring the FADAP initiative, processing billings for the activities, reporting to the COR on the status of each line item in the contract and submitting invoices for payment.

In addition, the Contractor must designate qualified personnel for database administration, training and seminar support, and general administration support. Minimum qualifications for all key personnel must be submitted to and approved by the COR/CO. Any changes in key personnel must be approved in writing in advance by the COR/CO.

4.0 Reporting Requirements

The Contractor will provide the following reports to the COR and Contracting Officer in Contractor format:

• Monthly Invoices within 7 days from the end of the previous month for hours incurred by contract employees itemized by position/employee.

• Document monthly reports by employee and task within 7 days from the end of previous month itemized by team.

• The Contractor must provide Monthly Status and Financial Reports (MSFRs), and any other required reports, based on the deliverables identified in this SOW.

• The Contractor must provide an MSFR that documents the activities of the previous month and identifies planned activities for the following month.

• The Contractor must deliver the reports for COR approval and must include:

Written synopsis of work completed, work in progress, and work planned for each task.

Hours expended by task, labor category, and personnel.

Status of individual deliverables.

Identification of risk areas with recommended remedial actions.

Status of all outstanding risks identified in previous MSFRs.

Any additional information pertinent to the Government in administering the performance of this effort or as requested by the COR.

Projected date when 75% of funds are spent.

Projected date when funds are exhausted.

Other direct costs (ODCs) are estimated, used, and remaining by month.

Summary of expenditures by resource and labor category for the monthly reporting period, as well as cumulative year-to-date totals for the performance period.

Individual contributions, including all activities supporting the PMO and stakeholders.

Updated Master Program Schedule; and Updated Activity Calendar

All days are business days unless otherwise specified.

Execute a Quality Control Plan to ensure the Government receives quality services as specified in the SOW.

At minimum, the Quality Control Plan should include the following sections: Quality control objectives, quality control steps, quality control responsibilities, quality control documented standards, quality control testing/review, and the key performance indicators for measuring the effectiveness of the quality control plan.

Quality Control reviews of all contract deliverables must be conducted before delivery to the FAA. Quality control should include both editorial and technical review when appropriate for the task.

Exceptions may be made by the PM and COR as necessary for tight timelines or other factors.

5.0 FAA General Requirements

5.1 Work Sites and Hours of Work

The Place of Performance is at the Contractor’s facilities as well as online via Zoom or Teams.

Primary hours of operations are 6:00 am to 6:00 pm. Support facility hours of operations must be maintained and be consistent with Government personnel working Monday through Friday (excluding holidays) unless otherwise specified.

5.2 Contractor Furnished Property and Services

Contractor must provide all workspace, equipment, software, office supplies, and related services necessary to perform assigned tasks for work performed at the contractor's designated facility(ies).

5.3 Travel

The Contractor must travel, as tasked, to support the program. The Contractor must travel to provide on-site personnel as needed at work locations. The FAA COR must approve all travel in advance of its occurrence. The Contractor will not be reimbursed for any unauthorized travel.

The Government will reimburse the contractor for travel and per-diem costs incurred only in the performance of this contract. Reimbursement will be at cost only and in accordance with Federal Acquisition Regulations §31.205-46 which govern government contractors and contractor employee travel costs. The Government will not reimburse the contractor for travel costs incurred in the replacement of personnel when such replacement is accomplished for the contractors or employee’s convenience.

5.4 Electronic Communications

The Contractor must assure an electronic means for communicating with FAA personnel. The Contractor must ensure that the communications are compatible with the FAA's electronic mail system that is currently Microsoft Office 365 Outlook. The Contractor must also ensure that the Contractor's electronic mail has the capability to receive and retrieve attachments.

5.5 Miscellaneous

The following requirements apply for tasks related to staffing support:

Contractor employees will be proficient using email and Microsoft Office products (i.e., Word, PowerPoint, Excel, etc.).

Contractor personnel will be capable of working independently and in coordination with federal government employees in accomplishing assigned work.

5.5.1 Status Update Meeting

The program manager or project lead must be required to meet, at the discretion of the CO or COR, with the CO or COR at any time during the term of any identified task. These meetings will include the Primary Author when required.

5.5.2 Progress/Compliance

All applicable FAA Orders and FAA Acquisition Management System (AMS) policies, guidelines and processes must be used. The Contractor must research and employ appropriate FAA Orders, where necessary, under the guidance of the Contracting Officer’s Representative (COR).

The Contractor must ensure all work is in full compliance with:

• FAA standards and guidelines

• CAMI policies, regulations, directives, and procedures

• FAA AMS guidelines

Websites:

• Orders and Notices:

http://www.faa.gov/regulations_policies/orders_notices/index.cfm/go/document.list/p arentTopicID/184

• Forms:

http://www.faa.gov/library/forms/

• AMS Guidelines:

http://fast.faa.gov

5.5.3 Progress Reports

The Contractor must prepare a contract progress report within 60 days at the end of each quarter, which describes significant technical accomplishments of the quarter, and identifies major milestones planned and achieved. The Contractor must furnish one copy to the COR and one copy to the Contracting Officer. Each report must include, at a minimum, the following information:

a. The Contract number.

b. The reporting period.

c. A concise description of the work performed under each item during the reporting period.

d. A concise description of the work that will be performed under the item during the next reporting period.

e. A concise description of any technical or administrative problems that have arisen during the past reporting period under the item, and problems that are expected to arise during the next reporting period.

f. A description of anticipated activities for the next quarter.

5.5.4 Annual Reports

Upon the completion of each contract year, the Contractor will prepare an annual report that describes contract progress achieved in the final calendar quarter and summarizes the accomplishments under the entire contract year. This annual report must include the items specified in paragraph 3.11 above and will also constitute the Progress Report for the fourth quarter of each contract year as required by that line item. In addition to this information, the Contractor must obtain feedback from commercial pilots and the U.S. aviation industry on the implementation of the Section 3.1 through 3.7 efforts to be included in each annual report. The report must document the implementation of Sections 3.1 through 3.7 and identify ongoing issues, a basic approach for correction, and the desired correction results in specific terms. Each annual report is due within 90 days of the end of the period of performance.

6.0 End Results/Deliverables

The contractor must deliver products and other materials on time or ahead of schedule that are of high quality, meet agency requirements, meet branding and other policies and standards.

Due dates for products are based on request for services form provided by the customer and agreed to based existing workload and priorities at the time the request is received.

The contractor must meet weekly and more often as needed for guidance on specific materials or services; and provide monthly performance reports and work samples.

Product/Deliverables Due Date Acceptance Criteria

FADAP Website Ongoing – reviewing and improving as necessary.

Website is functional, secure, updated quarterly, and compliant with FAA cybersecurity policies

FADAP Tracking Database

Ongoing – reviewing and improving as necessary.

Database is accurate, complete, secure, compliant with HIPAA/Privacy Act, and updated per FAA PM guidance

Progress Reports Quarterly, within 60 of the end of the previous quarter.

Reports are accurate, complete, timely, and in COR-approved format per SOW Section 4.0

Annual Reports Yearly, within 90 days of the end of the PoP

Reports summarize yearly accomplishments, include feedback, and meet COR-approved format per SOW Section 4.0

Monthly Status & Financial Reports (MSFRs)

10th day of following month

MSFRs are accurate, complete, timely, and in COR-approved format per SOW Section 4.0

Quality Control Plan

(QCP)

30 days after contract award; updates within 15 days of COR request

QCP is accurate, complete, timely, and includes objectives, standards, metrics, and corrective actions

Recommendations As required by COR Recommendations include hours, rationale, and are delivered in COR-approved format

Performance Metrics Ongoing – reported with quarterly deliverables

Metrics meet targets: 95% on-time deliverables, 98% database accuracy, 99% website uptime, 90% seminar attendance, 4/5 satisfaction

Transition and Closeout

Within 60 days of contract end date

Transition plan ensures continuity, transfer of website, database, and training resources; all records delivered to FAA

6.1 Transition and Closeout

At the conclusion of the contract, the Contractor must deliver all program records, data, documentations, and educational material to the FAA in an agreed format. The Contractor must provide a transition plan within 60 days of contract end date to ensure continuity of operations, including transfer of the FADAP website, database, and training resources.

ATTACHMENT 2 – FADAP SUPPORT SUBMISSION INSTRUCTIONS

A. COVER SHEET – no more than 1 page

1. Vendor name, address, website, Data Universal Numbering Systems (DUNS) Number, and Commercial and Government Entity (CAGE) Code.

2. Point of contact to include an e-mail address and telephone number.

3. Type of business, including socio-economic category (i.e., Small, Socially and Economically Disadvantaged Business (SEDB) 8(a), Service-Disabled Veteran-Owned Small Business (SDVOSB), Historically Underutilized Business Zone (HUBZone) small businesses, Small Disadvantaged Businesses (SDB), Women-Owned Small Business (WOSB) firms, and/or Economically Disadvantaged Women-Owned Small Business (EDWOSB)).

4. If applicable, GSA contract number and schedule.

B. CAPABILITIES STATEMENT & MARKET INFORMATION – no more than 10 pages

1. Please describe your organization’s breadth of expertise/competency to respond to the content in the draft SOW. Please provide a response for each of the following:

Ability to conduct one basic educational seminar and one advanced seminar annually, within the continental U.S., in accordance with SOW paragraph 3.1.

Ability to meet educational program and materials requirements in accordance with SOW paragraph 3.2.

Ability to recruit, train, and provide qualified mentors in accordance with SOW paragraph 3.3.

Ability to provide a FADAP tracking database and website to include helpdesk activities for multiple tickets and users in accordance with SOW paragraph 3.4.

Ability to maintain the FAPDAP website in accordance with SOW paragraph 3.5.

Ability to develop a comprehensive and strategic outreach plan in accordance with SOW paragraph 3.6.

Ability to actively engage with the Advisory Board and implement its guidance in accordance with SOW paragraph 3.7.

Ability to provide administrative support to the FADAP initiative and provide a qualified Program Manager to oversee the execution of FADAP in accordance with SOW paragraph 3.8.

2. Industry feedback is requested on the draft SOW for this requirement. Please list any challenges or potential performance roadblocks related to fulfilling the draft SOW requirements and any suggestions for improving the draft SOW language. Feedback is also requested regarding the proposed PSC and NAICS codes. Comments on PSC/NAICS and suggestions for alternative codes must include supporting rationale.

C. BACKGROUND/PAST EXPERIENCE- no more than 2 pages

Provide the following information on two (2) similar projects with respect to our draft SOW that was completed within the last three (3) to five (5) years for which you were the prime or Sub- Contractor.

1. The name and value of each project.

2. The name, address, telephone, and e-mail address for point of contact.

3. A description of each project, including challenges and successes; and

4. Your company’s role and services provided for each project.

The point of contact for questions or clarifications pertaining to this RFI/Market Survey is below. No telephone inquiries will be accepted.

Submit responses to:

AAQ 460 - Contracting Officer

E-mail: 9-AFN-AWA-AAQ460-Contracting-Team@faa.gov

RESPONSE DUE DATE: 22 January 2026