FTC_CC_-_SOW.docx

Attachment B Statement of Work:

Federal Trade Commission – Constitution Center Parking

1.0 SCOPE OF WORK

1.1 The Federal Trade Commission (FTC) requires the services of a parking contractor to provide 119 Monthly Parking Spots for FTC employees who work at the Constitution Center (CC), 400 Seventh Street, SW, Washington D.C. 20024.

1.2 The contractor will perform the work detailed in the Specific Requirements outlined in this Statement of Work (SOW).

1.3 The place or performance for this contract will be within two (2) block radius of 400 Seventh Street, SW, Washington D.C. 20024.

1.4 The contractor shall assign resources to effectively meet the requirements specified in this SOW.

2.0 BACKGROUND

2.1 The FTC is an independent federal agency created by Congress in 1914 to prevent unfair methods of competition in commerce. Over time, the FTC’s mission has grown to include preventing business practices that are anticompetitive, deceptive, or unfair to consumers; enhancing informed consumer choice and public understanding of the competitive process; and accomplishing this without unduly burdening legitimate business activity.

2.2 The FTC Mission

To prevent business practices that are anticompetitive, deceptive, or unfair to consumers; to enhance informed consumer choice and public understanding of the competitive process; and to accomplish this without unduly burdening legitimate business activity. The FTC is the only federal agency with both consumer protection and competition jurisdiction in broad sectors of the economy. The FTC pursues vigorous and effective law enforcement; advances consumers’ interests by sharing its expertise with federal and state legislatures and U.S. and international government agencies; develops policy and research tools through hearings, workshops, and conferences; and creates practical and plain-language educational programs for consumers and businesses in a global marketplace with constantly changing technologies. FTC’s work is performed by the Bureaus of Consumer Protection, Competition and Economics. That work is aided by the Office of General Counsel and seven regional offices. Learn more about the FTC's Competition mission. Core focus:

1. Protect Consumers: Prevent fraud, deception, and unfair business practices in the marketplace.

2. Maintain Competition: Prevent anticompetitive mergers and other anticompetitive business practices in the marketplace.

3. Advance Performance: Advance the FTC’s performance through organizational, individual, and management excellence.

3.0 SPECIFIC REQUIREMENTS

3.1 Administrative Support:

3.1.1 The contractor shall provide parking pass issuance for 119 FTC employees in the CC.

3.1.2 The contractor shall facilitate 24 hour – 7 days a week – 365 days of the year – access to the parking facility as well as 24 hour access to the lobby of the parking facility.

3.2 Maintaining Schedules:

3.2.1 The contractor shall provide parking passes to FTC employees in a timely manner to prevent inconvenience to employees

3.2.2 The contractor shall schedule and coordinate arrangements for issuing parking passes.

4.0 PERSONNEL QUALIFICATIONS

The contractor personnel assigned to perform the tasks outline in this SOW must possess the following knowledge and have demonstrated experience with:

4.1 Provide high-level administrative and technical support for managing a parking facility

4.2 Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

4. 3 Knowledge of business and management principles involved in parking management for federal government clients.

5.0 TECHNICAL EXHIBIT: DELIVERABLES

5.1 Copies of all updated forms such as the headquarters Parking Checklist and Parking Allotment.

5.2 Monthly parking passes are delivered in time for FTC parkers to avoid any inconveniences to them.

8.0 PERIOD OF PERFORMANCE

8.1 The term of this contract will consist of a twelve months starting July 17, 2017 through July 16, 2018 with four twelve month option periods.

Statement of Work Constitution Center Federal Trade Commission Parking Page | 1