FSFS Draft PWSv2.docx

Headquarters, Air Mobility Command

Standardized DRAFT Performance Work Statement

For

Flying Squadron Functional Support

June 2026

1.0 INTRODUCTION/BACKGROUND. This is an existing requirement which provides Mobility Air Forces (MAF) flying squadrons with functional support. The squadron’s functional support provides skills such as aircrew Scheduling, Training support, and Standardization & Evaluation (Stan/Eval), Administrative and Electronic Flight Bag (EFB) support. This contract shall provide competent contractor personnel to absorb select non-flying duties to reduce the workload of MAF flying personnel working at AMC flying squadrons located within the contiguous United States. All documents, or tasks submitted by the contractor must comply with the controlling Air Force Instruction (AFI), local guidance, or the contract/task order and be approved by a designated government employee. The goal of this effort is to support the increase in aircrew production, as well as improve the quality of life for MAF flying personnel.

2.0 SCOPE. The scope of this requirement is to provide Flying Squadron Functional Support to the flying squadrons. Support functions include aircrew Scheduling support, Training support, Stan/Eval support, administrative support, and EFB support. The focus of work shall be to support non-flying duties in the flying squadrons that are traditionally performed by aircrew members as additional administrative duties. Support is required through this contract to ensure complete coverage of the wing’s overall flying operations support requirements. The contractor shall perform all the tasks in section four. The contractor shall provide personnel, services, and management support to accomplish the objectives.

3.0 OBJECTIVE. The objective of this requirement is for the contractor to provide highly qualified and experienced flying squadron functional support to the in-garrison active flying squadrons. These non-personal services support functions including Scheduling, Training, Stan/Eval, Administrative, and EFB coordination.

4.0 TASK REQUIREMENTS. The required contractor support shall enable assigned active duty aircrew members to fulfill requirements for achieving/maintaining aircraft mission qualification in their assigned weapon system by providing the expertise as described in the following subtasks. The contractor shall identify a single point of contact who has full authority to act for the contractor on all matters relating to daily operation of the contract; complete all in-processing and indoctrination actions prior to the start of all newly hired contractor personnel; ensure all contractor personnel receive and maintain documentation of their duties and responsibilities and orientation in these duties and responsibilities prior to performance start. This single point of contact will communicate directly with the Contracting Officer (CO) and/or the Primary Contracting Officer Representative (COR) on matters pertaining to the execution of this PWS.

The contractor does not replace any Government employee but merely supports the Government by providing support as specified in this PWS. The Government will neither supervise contractor personnel nor control the method by which the contractor personnel perform the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor personnel. It shall be the responsibility of the contractor to manage its personnel and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the contractor feels that any actions constitute, or are perceived to constitute personal services, it shall be the contractor’s responsibility to notify the CO immediately. These services shall not be used to perform work of a policy/decision making or management nature, i.e., inherently Governmental functions. All decisions relative to programs supported by the contractor shall be the sole responsibility of the Government. The Government will inspect contractor performance in accordance with (IAW) the Quality Assurance Surveillance Plan and any other clauses included in the contract.

4.1 Aircrew Scheduling Support. Scheduling is a challenging, dynamic process. The approved, printed schedule normally requires numerous changes due to aircraft mechanical problems, medical issues, flight evaluation requirements, expiring event currencies, deployments and student training continuity. Weather conditions and other factors beyond the control of the scheduler also limit flying opportunities. The scheduler needs to be able to adapt quickly to changing circumstances in a medium- to high-stress environment. The contractor shall:

4.1.1 Coordinate with the training officer, training non-commissioned officer (NCO), squadron aviation resource management (SARM) specialist, Unit Deployment Manager (UDM), and Operations Officer (DO) to arrange a schedule to facilitate operations, qualification, upgrade, test, exercises, and continuation training accomplishment to meet required currency and progression standards, IAW DO priorities.

4.1.2 Build long- and short-range shift schedules to ensure full coverage of all aircrew, instructor, evaluator, support personnel, and supervisor positions.

4.1.3 Coordinate with senior squadron leadership on a daily and weekly basis. Coordinate with simulator contractors as required for simulator events.

4.1.4 Track crewmember leave, temporary duty, scheduled medical appointments or other scheduling commitments. Contractor shall de-conflict crewmember schedules and coordinate with flight leadership to ensure crew members are available to meet assigned sortie taskings.

4.1.5 Track daily flight/ground/academic training requirements and accomplishments to facilitate accurate flight scheduling in support of the operations officer. To the maximum extent possible, schedule aircrew based on experience to mitigate Operational Risk Management (ORM) as detailed in AMCI 90-903, Aviation ORM. Schedule IAW guidance as outlined by Stan/Eval in conjunction with applicable aircraft manuals, appropriate supplements, and the Go-No/Go Process Guide. Updates will be reported to squadron leadership.

4.1.6 Facilitate last-minute schedule changes to ensure full coverage by working with the current mission commander/operations supervisor (or equivalent) and flight responsible for the shift that is not fully manned.

4.1.7 Publish/post scheduling data for unit long-/short-range ground/academic, flying, and simulator training event schedules on computer database systems.

4.1.8 Comply with Ops Group and Wing Current Operations (OSO), and Group Training (OST) locally developed guidance when building the schedule.

4.1.9 Perform daily updates of scheduling data to compensate for changing conditions and training completion rates.

4.1.10 Coordinate with OSO, OST, outside agencies/exercise participants and higher headquarters, for example: RED FLAG, GREEN FLAG, Mobility Guardian, Weapons School support, for reporting and to facilitate exercise and special event schedules.

4.1.11 Provide inputs to Wing Scheduling/Current Operations through attendance at weekly meetings for schedule coordination and de-confliction.

4.1.12 Produce Flight Authorizations which have cleared the Group Stan/Eval Go-No/Go process.

4.1.13 Update Load Tracker for the next week’s schedule.

4.1.14 Produce weekly Flying Hour Effectiveness Report (A001). The Flying Effectiveness Report will be developed and produced IAW local policy and procedures and reflect accomplishment of required training events as determined by local leadership.

4.1.15 Produce weekly Flying Hour Program Report (A002). The Flying Hour Program Report will be developed and produced IAW local policy and procedures and derived from the AFTO 781 and other sources used to track hours expended to reflect accomplishment of assigned flying hours.

4.1.16 Provide security manager a weekly list of DISS requirements to generate DISS letters as required for training missions.

4.1.17 Coordinate with Aerial Delivery, Training, Loadmaster Scheduler, and Wing Scheduling/Current Operations to ensure appropriate training loads are assigned to each line on the schedule.

4.2 Operations Training Support. The contractor shall:

4.2.1 Update data in Graduate Training Integration Management System (GTIMS) or future equivalent systems to GTIMS, and locally developed computer database systems as required.

4.2.2 Interface with Host Aviation Resource Management (HARM) and Squadron Aviation Resource Management (SARM) personnel to update the Aviation Resource Management System (ARMS) or future equivalent systems to ARMS as required.

4.2.3 Build, review, and update student/permanent party records, folders and grade books per the applicable Air Force Instructions (AFMAN 11-202V1 and AFMAN 11-2MDSV1), associated MAJCOM Installation supplements, and locally developed guidance. Number of records will vary depending on unit manning/student throughput.

4.2.4 Coordinate schedule of classes and exams as required. Coordinate with scheduling and external agencies (SFS/CATM, CES/Emergency Management, OSS, etc.) to ensure crewmembers are scheduled for Crew Resource Management, Instructor Crew Resource Management, Instrument Refresher Course, and any other grounding or pre-deployment training requirements. Number of classes/exams will vary depending on unit manning/student throughput.

4.2.5 Perform individual gradebook checks of squadron personnel training and ancillary training requirements. Gradebook checks are performed daily, monthly, and quarterly.

4.2.6 In coordination with the Squadron Director of Training (DOT) Flight Chief, prepare and execute periodic training/testing plans for approval and scheduling. Coordinates off-site training conferences/seminar attendance.

4.2.7 In coordination with the Squadron DOT Flight Chief, schedule members for required ground training events IAW unit policies.

4.2.8 In coordination with the Squadron DOT Flight Chief, provide weekly updates to squadron leadership containing the flight and readiness status of personnel to facilitate tracking of duty status and performance report/decoration accomplishment.

4.2.9 In coordination with the Squadron DOT Flight Chief, coordinate with scheduling office, enabling them to maximize training opportunities IAW unit leadership guidance. Scheduling and training will be consistent with AFIs.

4.2.10 Provide daily tracking of upgrade and continuation training accomplishment for the unit Operations Supervisor (or equivalent) as well as weekly summaries for the Operations Officer.

4.2.11 Under the guidance and direction of the Squadron DOT Flight Chief, assist in the development of new curriculum and syllabi for aircrew and ground training.

4.2.12 Generate the following reports/forms as required:

4.2.12.1 Monthly and quarterly inputs to OST Training each quarter

4.2.12.2 AF Form 2096, Classification/On-the-Job Training Action

4.2.12.3 Monthly and semi-annual Non-Mission Ready (NMR) letter for members to be placed in NMR status IAW AFMAN 11-2MDS-V1

4.2.12.4 Monthly Squadron Training Review Panel (STRP) briefings the Squadron leadership to include training recommendations and status of training on unit members.

4.2.12.5 6 Month Training Plan Brief (A003). Prepare the 6 Month Training Plan IAW AFMAN 11-202V1 and applicable AFMAN 11-2MDS-V1, associated MAJCOM supplements, and local policy and procedures.

4.2.12.6 Monthly Aircrew Probation / Regression Report (A004). Prepare the 6 Month Training Plan IAW AFMAN 11-202V1 and applicable AFMAN 11-2MDS-V1, associated MAJCOM supplements, and local policy and procedures.

4.2.12.7 Semi-annual Proration Consideration Report (A005), as designated. Prepare the 6 Month Training Plan IAW AFMAN 11-202V1 and applicable AFMAN 11-2MDS-V1, associated MAJCOM supplements, and local policy and procedures.

4.3 Stan/Eval Support. The contractor shall:

4.3.1 Maintain flight testing materials.

4.3.2 Update data in GTIMS, future equivalent systems to GTIMS, and locally developed computer database systems as required. Maintain paper or digital aircrew records (as applicable), and complete annual reviews of member’s records. In-process and out-process squadron members in records system.

4.3.3 Interface with HARM/SARM and personnel to update ARMS or future equivalent systems to ARMS as required.

4.3.4 Coordinate with training officer to review and update student/permanent party records, folders and grade books per the applicable AFIs: AFMAN 11-202V2 and AFMAN 11-2MDS-V2 as well as associated MAJCOM/Installation supplements, and locally developed guidance.

4.3.5 Notify crewmembers, scheduling, and unit leadership of upcoming and overdue testing, evaluation, and training requirements via e-mail, telephone or in person.

4.3.6 Generate the following reports/forms as required:

4.3.6.1 Provide Squadron Check Ride Status Report (A006) and evaluation and testing status and trend data reports.

4.3.6.2 Provide data to OGV for standardization evaluation board (SEB) and as required by Sq/CC or OGV

4.3.6.3 Provide GTIMS shells for AF Form 8, Certification of Aircrew Qualification

4.3.6.4 Provide data as required for monthly Squadron Training Review Panels (STRP) and Squadron Certification Boards

4.3.6.5 Provide Aircrew Qualification Level Summary (Letter of Xs) (A007) and a copy of work and final documents to OSO and Wing Stan/Eval (OGV) NLT the last workday of each month.

4.3.7 Conduct monthly reviews of assigned/attached crew member evaluation dates and provide updates on completion progress as directed by AFI and locally directed guidance.

4.3.8 Update training and readiness status of squadron personnel monthly and attend applicable training meetings.

4.3.9 Update the squadron EFB program with every new publication release and Flight Crew Information File release.

4.4 Administrative Support. The contractor shall:

4.4.1 Assist flight commanders in providing data as requested by the Commander’s Support Staff in support of administrative programs. Programs include, but are not limited to, task management, fitness program, safety program, security program, supply program, and manning.

4.4.2 Assist flight commanders in the preparation, maintenance, and disposition of administrative reports and other correspondence.

4.4.3 Act as the point of contact for all newly assigned aircrew; orient them regarding the basic functions of the organization, introduce them to key personnel, and schedule their initial training/orientation requirements.

4.4.4 Coordinate with UDM to schedule required pre-departure training with the deploying personnel and their supervision.

4.4.5 Provide deployment data/information that enables the UDM to schedule/coordinate with wing, base and higher headquarters offices on deployment issues and maintain mobility/training folders/documentation IAW DoD Foreign Clearance Guide, AFI 10-403, AFI 33-332, and guidance associated with Geographic Combatant Command/Major Command (MAJCOM)/Installation supplements, and locally developed guidance.

4.4.6 Prepare and submit a list of requirements for purchase in support of aircrew deployment to the UDM and resource advisor.

4.4.7 Provide aircrew pre-deployment/post-deployment mobility, logistics, security, ancillary training, medical, and dental requirements to the UDM.

4.4.8 Assist flight commanders with data collection for deployment reporting in the Defense Readiness Reporting System (DRRS), Status of Resources and Training System (SORTS), and the Air Expeditionary Force Reporting Tool (ART) including Unit Type Code posturing and individual status updates and provide to commander and UDM.

4.5 Operations Group Electronic Flight Bag Support. The contractor shall:

4.5.1 Perform set-up, maintenance, and restoration on EFB devices, to include:

4.5.1.1 Device activation

4.5.1.2 Device/application password reset

4.5.1.3 Device/application unlock

4.5.1.4 Initiate lost mode/device retrieval

4.5.2 Perform set-up, maintenance, and restoration functions on End User Stand Alone (EUSA) devices, to include:

4.5.2.1 Facilitate EUSA device set-up IAW the MDM provider and configuration profile provided by HQ AMC EFB Program Office.

4.5.2.2 Initiate EUSA device operating system updates as approved by DISA and configuration profile provided by HQ AMC EFB Program Office.

4.5.2.3 Review audit logs for unauthorized access and/or configuration changes.

4.6 Contractor Monthly Status Report. The contractor shall:

4.6.1 Prepare and provide a Contractor Monthly Status Report (A008) which outlines the Contractor's activities and accomplishments in support their applicable Flying Squadron/Operations Group. This report should summarize work performed in support of this Performance Work Statement, management summary, and financial summary reflecting the number of labor dollars charged through the applicable month of the base year and any exercised option periods.

5.0 Data Deliverables: The contractor shall provide the reports and documents as specified in Table 1 in a format mutually agreed upon by the Government and the contractor. Contractor personnel shall complete given tasks within timeframe specified; ensure work products are thorough and accurate; and work and interact professionally and effectively with all levels of management and staff in completing tasks. Due dates for specific reports and documents may be changed or waived by the CO/COR/ACOR. All reports and documents will be reviewed for timeliness, accuracy and format. If a report or document due date falls on a weekend or holiday, the contractor shall submit the deliverable on the last workday prior to the due date.

Table 1 – Data Deliverables The following deliverables shall be provided IAW Exhibits A:

6.0 INCIDENTAL EQUIPMENT AND SERVICES:

6.1 Government Provided Documentation. The Government will provide access to relevant Government organizations’, information, documentation, manuals, texts, briefs and other materials as required and available.

6.2 Government Provided Equipment/Office. The Government will provide office space, office supplies, LAN connections, computer (hardware and software), e-mail and internet access and other standard office equipment necessary to support the contractor. Laptops may be issued via hand receipt and will be returned to the Government following completion of requirements for their use. Access will be granted to classified networks as directed by the COR or his designated representative.

7.1 SECURITY. The contractor and all contractor personnel shall abide by all AF and local rules, procedures and standards of conduct. A Department of Defense Contract Security Classification Specification (DD Form 254) is required for access to classified material. The contractor shall also perform IAW 32 CFR part 117. The contractor will be given access to applicable documentation to include requirements, plans, specifications, studies, and analyses up to and including SECRET classification.

7.2 Security Clearance. Contractors working on this contract will be required access to classified information up to the Secret level including Restricted Data (RD), and Formerly Restricted Data (FRD). All contractor personnel working on the contract are required to have a minimum of a Tier 3 Security Investigation with “SECRET” eligibility and be currently enrolled in Continuous Vetting to perform work on this TO. Contractor personnel shall have at least an “interim “SECRET” access security clearance and accepted by Director/Commander within 30 calendar days of task order award. Classified work performed under this contract will be conducted in a secure environment. Once contractor’s security eligibility is verified, Government will give contractor access to applicable Government facilities from the commencement of the contract until completion. Some AMC missions are highly sensitive/limited need-to-know and occur with little or no notice. Contractor personnel shall comply with AMC, USTRANSCOM, 618 AOC, and installation commander security requirements. The contractor shall also complete visit requests for each individual that will be performing work on the contract in the Defense Counterintelligence Security Agency (DCSA) Defense Information System for Security (DISS) prior to performance start date. The prime contractor shall ensure that any teaming partners or subcontractors (if approved by the GCA) have the appropriate clearances prior to beginning performance. If the Contractor is notified by any Government official having security cognizance over the contract that an employee’s Security Clearance has been revoked or suspended, the Contractor shall notify the Government the same day as the Contractor receives the notice.

7.3 Contractor Consent to Background Checks. Contractor shall not employ persons to perform under this TO if such employee is deemed or identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population, nor shall the contractor or subcontractor employ persons under this TO who have an outstanding criminal warrant as identified by DataMax through the National Crime Information Center. DataMax checks will verify if a person is wanted by local, state, and/or federal agencies. All contractor and subcontractor (if approved by the GCA) personnel must consent to DataMax background checks. If contractor/subcontractor personnel who do not consent to DataMax check will be denied access to the installation. Information required to conduct DataMax check includes full name, driver’s license number, and/or social security number, date of birth of the person entering the installation, and completion of a background check questionnaire. Contractor must have this information ready to provide to the Scott Visitor Control Center, if requested.

7.4 Industrial Security Requirements. Contractor shall comply with 32 CFR part 117, DODM 5220.32 Volume 1_AFMAN 16-1406 Volume 1, DoDM 5200.01, Volume 1_DAFMAN 16-1404 Volume 1, DoDM 5200.01, Volume 2_AFMAN 16-1404 Volume 2, and DoDM 5200.01, Volume 3_DAFMAN 16-1404 Volume 3, DoDI 5200.48_DAFI 16-1403, and DAFI 16-1402. Facility and employee security clearances are obtained according DODM 5220.32 Volume 1_AFMAN 16-1406 Volume 1and DoDM 5200.02_DFMAN 16-1405. This manual includes specific requirements for the handling of classified information, security clearance, control of areas, visitor control procedures, Sub-Contractors, vendors and suppliers, consultants, parent-subsidiary and multiple facility organizations, sensitive compartmented and Communications Security (COMSEC) information, overseas operations, security requirements for automated information systems, and operations security (OPSEC). This includes clearance procedures, visitors, and inspections.

7.5 Safeguarding Classified Information. This TO deals with classified information. Contractor personnel must meet Air Force standards for storing, processing, handling, and marking and derivative classification of classified information and systems. Additionally, all classified resources (e.g. maps, publication/instructions, photos) provided by the Government to assist Contractor personnel in the performance of this TO will be surrendered upon termination of employment or the end of the TO performance period. Contractor personnel shall not store any classified information at their company location or laptops.

7.5.1 Security support provided by the Air Force to the contractor to include storage containers for classified information/material, use of base destruction facilities, classified reproduction facilities, use of base classified mail services, security badging, base visitor control, investigation of security incidents, base traffic regulations, the use of security forms, and conducting inspections required by 32 CFR part 117, and DODM 5220.32 Volume 1_AFMAN 16-1406 Volume 1.

7.5.2 Security support requiring joint Air Force and contractor coordination includes packaging classified information, mailing and receiving classified materials, implementing emergency procedures for protection of classified information, security checks, and internal security controls for protection of classified material and high value pilfer able property.

7.6 Safeguarding Unclassified and/or Controlled Unclassified Information (CUI). Contractor must meet Air Force standards for storing, processing, and handling controlled, unclassified information and systems, IAW DoDI 5200.48_DAFI 16-1403. Additionally, all resources (e.g. maps, publication/instructions, photos) provided by Government to assist contractor personnel in the performance of their contract will be surrendered upon termination of employment or the end of the contract performance period. The Government will take reasonable steps, by controlled access and need-to-know procedures, to protect against public release of attribution information of the contractor. The Government may use and disclose reported information that includes attribution information only on a need-to-know basis to authorized persons for cyber security and related purposes (e.g., in support of forensic analysis, incident response, compromise or damage assessments, law enforcement, counterintelligence, threat reporting, and trend analysis). The Government may disclose attribution information to support contractors that are supporting the Government's cyber security and related activities if the support contractor is subject to legal confidentiality requirements that prevent any further use or disclosure of the attribution information. The Government agrees to consider available exemptions of the Freedom of Information Act to protect against disclosure of attribution information of the contractor to unauthorized persons. Within a reasonable period, necessary to perform an analysis after completion of the assessment, all contractor proprietary information or third-party proprietary information in the possession of the Government as a result of the assessment will be destroyed unless other disposition is agreed upon in writing by the Parties or is required by law, Executive Order or regulation.

7.7 Training. All personnel shall complete required training as prescribed IAW with the instructions listed in the above paragraphs. All required training can be found within MyLearning, https://lms-jets.cce.af.mil/moodle/ or training develop by the local Wing Information Protection Office.

7.8 Antiterrorism Level I Training. All contractor personnel shall complete Antiterrorism Level I Training within 30 calendar days of contract start, as required by Department of Defense Instruction DoDI O-2000.16, Volume 1. Newly hired personnel shall complete the Antiterrorism Level I Training within the first 30 calendar days of their employment. Refresher Antiterrorism Level I Training shall be completed and documented annually thereafter. The training is provided at https://atlevel1.dtic.mil/at/ and also available through Advanced Distributed Learning Services (ADLS), Force Protection Course (ZZ133079) at https://golearn.csd.disa.mil/kc/main/kc_frame.asp for AF Portal access or https://golearn.csd.disa.mil/kc/login/login.asp for non-portal login.

7.9 Vehicle Registration. The contractor shall ensure its personnel’s vehicles used for the performance of this contract comply with all local, state and federal regulations.

7.10 Access to Government Automated Information Systems. All contractor personnel provided Government- furnished computer access shall observe DOD, USAF, AMC, AFMAN 17-301, AIR FORCE INFORMATION TECHNOLOGY USER RESPONSIBILITIES, and local Automated Information Systems (AIS) security policies and procedures as provided by the Information Systems Security Officer (ISSO). Violations of local AIS security policy, such as password sharing, performing personal work, file access violations, or browsing files outside the scope of the contract is prohibited.

7.11 Property Protection. Property protection for the facility where contractor’s primary work center is located will be the responsibility of the local facility manager and local Government Security Manager, or their duly authorized representative IAW AFI 31-101, Integrated Defense, and command/local directives. Contractor personnel shall safeguard all Government-owned equipment and materials in his/her possession or use. If the contractor’s failure to use reasonable care causes damage to or loss of any Government property, the contractor shall replace or repair the damage at no expense to the Government as the CO directs. If the contractor fails or refuses to make such repair or replacement, the contractor shall be liable for the cost. All Government provided products remain the property of the Government and shall be returned upon completion of the support services. Contractor personnel supporting this contract shall return all items that were used during the performance of this contract by the end of the performance period.

7.12 Privacy Act. Work on this project requires that contractor personnel have access to Privacy Information. Contractor personnel must adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations.

7.13 Contractor Working in Controlled or Restricted Areas. In the unlikely event that a contractor requires access to a controlled or restricted area and does not have the proper security clearance, Government will ensure escort(s) are provided for contractor personnel at all times within a controlled or restricted area. Contractor personnel must have an issued AF Form 1199 and work on base a minimum of four days a week (must have an assigned workspace on base). Also, contractor personnel are only allowed to escort visitors from the same company for which he/she works, and all visits must be for official business. Finally, the contractor personnel must fulfill, maintain, and comply with all security requirements IAW, Integrated Defense, and command/local directives.

7.14 Access to Government Facilities with Controlled or Restricted Areas. Contractor personnel must comply with security regulations imposed by the installation commander and/or the agency responsible for the work location. Due to specific mission requirements inherent in the nature of controlled or restricted areas, the Government may direct contractor personnel to leave the controlled or restricted areas at any given time.

7.15 Non-Disclosure Agreements (NDA). In performance of this contract, the contractor personnel may obtain access to sensitive, nonpublic information. The contractor agrees (a) to use and protect such information from unauthorized disclosure IAW Federal Acquisition Regulations (FAR); (b) to use and disclose such information only for the purpose of performing this contract and to not use or disclose such information for any personal or commercial purpose; (c) to obtain permission of the Government COR before disclosing/discussing such information with a third party; (d) to return, upon Government request, any non-public, sensitive information no longer required for contractor performance; and (e) to advise the Government COR of any unauthorized release of such information. Due to the sensitive nature of the data and information being worked with on a daily basis, all contractor personnel assigned to the contract are required to complete a Government provided non-disclosure statement within 30 calendar days after contract award to ensure information that is considered sensitive or proprietary is not compromised. All replacement contractor personnel are required to complete the Government provided non-disclosure statement within 30 calendar days of their hire. Additionally, in performance of its responsibilities, the contractor (to include team members and any subcontractors) may be required to enter into agreements with other contractors (hereinafter called “associate contractors” (ASCONs)) to facilitate timely exchanges of information necessary to the performance of this contract. To safeguard information, contractor shall enter into non-disclosure agreements with the responsible local security manager as specified in the contract and after the appropriate briefing by the security manager. A copy of all non-disclosure agreements shall be provided to the COR and CO.

7.16 Avoidance of Organizational Conflicts of Interest (OCI).

7.16.1 If at any time during performance of PWS requirements, the contractor becomes aware of an actual or potential OCI situation or issue, or the appearance of an actual or potential OCI situation or issue exists, the contractor shall identify in writing, to the COR and CO, the nature of the OCI situation or issue, along with a plan to mitigate the OCI situation or issue. To prevent conflicting roles that may bias the contractor’s judgment or objectivity, and to preclude the contractor from obtaining an unfair competitive advantage in concurrent or future acquisitions, the contractor will be restricted as set forth below:

7.16.2 The following definitions and descriptions apply:

7.1762.1 “Technical Direction” includes a combination of substantially all of the following activities: developing work statements, determining parameters, directing other contractors’ operations, and resolving technical controversies.

7.16.2.2 “Development” includes all efforts toward solution of broadly defined problems.

7.16.2.3 “Proprietary Information” includes all information designated as proprietary IAW law and regulation and held in confidence or disclosed under restriction to prevent uncontrolled distribution. Examples include limited or restricted rights data, trade secrets, sensitive financial information, and computer software. Proprietary information may appear in technical data, cost and pricing data, or may involve classified information. For the purpose of this definition, proprietary information pertains to both contractor and Government information.

7.16.2.4 “Contractor” includes the prime contractor, parent company, affiliates, divisions, and subsidiaries.

7.16.3 The contractor shall be familiar with FAR, Subpart 9.5, entitled “Organizational and Consultant Conflicts of Interest,” and agrees to avoid conflicts of interest IAW with the principles set forth in this subpart. Since the contractor under the terms of this contract will have access to Government and third-party data which might place the contractor in an OCI, the contractor agrees to perform this contract as set forth below:

7.16.3.1 To refrain from unauthorized use or disclosure to any individual, corporation, or organization of any data, advice, trade secrets, software, confidential financial information, proprietary or restricted information, to include CONTROLLED UNCLASSIFIED INFORMATION (collectively referred hereinafter as “data”) of the Government or other companies coming into its possession in connection with the work under this contract for as long as it remains proprietary.

7.16.3.2 To establish associate contractor relationships (ASCONs) by executing written agreements between companies having a proprietary interest in such data. These agreements shall prescribe the scope of authorized use of such data as well as necessary safeguards against unauthorized use or disclosure. A copy of the agreement shall be furnished to the CO promptly after execution of the contract.

7.16.3.3 Contractor shall formally train its personnel, regarding OCI, that they shall not divulge proprietary data obtained from other companies or from the Government to anyone except as authorized in writing. The contractor shall require its personnel to execute certificates attesting to their training and understanding of the requirements to safeguard all sensitive information. The contractor shall warrant that its personnel shall not use for their benefit any data, advice, trade secrets, confidential financial information, proprietary or restricted information (to include CONTROLLED UNCLASSIFIED INFORMATION) that the personnel received in connection with this contract, during or subsequent to the term of his/her employment.

7.16.3.4 To obtain from each of its personnel, whose responsibility in connection with the work under this contract may be reasonably expected to involve access to such proprietary data or classified information (Government or contractor generated), a written agreement between the contractor and employee, which in substance shall provide that the contractor personnel will not, during employment by the contractor or thereafter, disclose any such proprietary data or classified information to which the employee had access in connection with the work under this contract.

7.16.3.5 To refrain from utilizing such data or classified Government information coming into its possession in connection with work under this contract for purposes other than those for which it has been furnished, unless specifically authorized by the organization providing such data or Government information.

7.16.3.6 To hold the Government harmless for any cost/loss resulting from the unauthorized use or disclosure of third-party data or software by the contractor, its employees, subcontractors, or agents.

7.16.3.7 Contractor further agrees to insert a provision conforming substantially to the language of this section, including this paragraph, in any subcontract or consultant/partnering agreement.

7.16.4 Contractor warrants that, to the best of its knowledge and belief, there are no relevant facts or circumstances which could give rise to an OCI, as defined in FAR Subpart 9.5, or that the contractor has disclosed all such relevant information.

7.16.5 If a contractor determines that it, or any potential subcontractor, has an OCI, or a potential OCI, then the contractor shall address the conflict of interest, and shall provide a mitigation plan for the conflict of interest. The mitigation plan shall avoid, mitigate, or neutralize the OCI such that the full scope of work contemplated by the solicitation can be performed by the contractor.

7.16.6 If at any time during performance of PWS requirements, the contractor becomes aware of an actual or potential OCI situation or issue, or the appearance of an actual or potential OCI situation or issue exists, the contractor shall identify in writing, to the COR and CO, the nature of the OCI situation or issue, along with a plan to mitigate the OCI situation or issue.

7.16.7 CO may terminate this contract for convenience, in whole or in part, if he/she deems termination necessary, to avoid, mitigate, or neutralize an actual or potential conflict. If the contractor was aware of a potential OCI prior to award or discovered an actual or potential conflict after award but did not disclose it, or misrepresented relevant information to the CO, the Government may terminate the contract for default, debar the contractor from Government contracts, or pursue other remedies as may be permitted by law or this contract.

7.16.8 General rules in FAR 9.505 prescribe limitations on contracting as the means of avoiding, neutralizing, or mitigating OCI that might otherwise exist in the stated situations. Illustrative examples are also provided in FAR 9.508. The two underlying principles are: preventing the existence of conflicting roles that might bias a contractor’s judgment; and preventing unfair competitive advantage by a contractor competing for award.

7.16.9 Except with the prior written consent of the CO, the contractor shall not compete (as a prime contractor, subcontractor, main supplier, or consultant) during the period of this contract, including any extension thereof, and for one year thereafter, for the award of any contract for supplies, services, or construction which was generated under this contract. This prohibition does not prohibit the contractor from competing on the follow-on to this contract.

8.0 ADMINISTRATIVE CONSIDERATIONS

8.1 Performance Schedule. Period of Performance will be cited in each CLIN of the task order.

8.2 Contractor Identification. Each contractor employee shall, while on duty, wear in plain view on the upper portion of their outer garment a metal or plastic identification badge to be furnished by the contractor, containing the company name, employee name, and the section where the employee works. Contractor employees shall clearly identify themselves as "Contractors" at all times, in all communications and representations, including in the workplace, at meetings, in conversations, telecommunications, mail, electronic mail (e-mail), and faxes, whether with Government personnel, other contractor personnel, or with the public. Contractors with access to the base Local Area Network (LAN) or with an official Government e-mail address shall include their company name in the signature block and the designation "CTR" in the global address. The contractor shall notify the Government if the "CTR" designation is not included in the global address.

8.3 Telework. Situational telework may be authorized by the COR on a case-by-case basis, but it is not a requirement or an entitlement. The Government will not be held liable for damages to the contractor’s personal or real property. All equipment must be authorized by the Government for use. The contractor is not approved to use personal equipment due to security concerns. All telecommuting expenses for internet and telephone connectivity shall be borne by the contractor at no cost to the Government. Long distance telephone call expenses are not covered by the Government unless specifically authorized by the CO.

8.4 Duty Hours. Normal duty hours are 0730-1630; but contractor shall be flexible to support the squadron flying schedule, Monday through Friday. Federal Holidays will be observed. Contractor will be notified of the hours prior to any TDY departure. Known changes to duty hours will be coordinated 48 hours in advance and shall conform to a schedule agreed upon by the contractor and the COR. Work outside the normal duty hours may be authorized and will be approved by the COR and agreed to by the contractor.

8.5 Base Shutdown/Inclement Weather. The contractor shall follow guidance of the installation containing their place of performance to determine reporting schedules whether due to a base closure or inclement weather.

8.6 Kick-Off Meeting. The contractor shall attend a kickoff meeting specific to this requirement with the COR and the CO within thirty (30) days of contract award.

8.7 Transition Plan. The incoming contractor shall interface with Government personnel in a manner that minimizes disruption of activities during the transition period.

8.8 Transition Out Plan. Prior to the end of the TO period of performance, the incumbent contractor shall support a fifteen (15) business day transition period with incoming contractor personnel supporting the installations listed in this PWS. During this period, all programs, information, data, etc. will be passed from the incumbent contractor to the incoming contractor so that there is no break in customer or mission support.

8.9 Contractor Inventory. In accordance with FY11 NDAA Section 8108, the contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Air Mobility Command via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

8.9.1 Reporting. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY) which runs 01 October through 30 September. While inputs may be reported anytime during the fiscal FY, all data shall be reported no later than 31 October of each Calendar year. Contractors may direct questions to the CMRA help desk.

8.9.2 Uses and Safeguarding of Information. Information from the secure web site is considered to be proprietary in nature when the contractor number and the contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor’s name and contract number associated with the data.

9.0 Safety and Health Requirements. The contractor shall comply with all applicable Occupational Safety and Health Administration (OSHA) and Air Force Occupational Safety and Health (AFOSH) standards, technical orders, regulations and referenced publications. The contractor shall comply with the highest degree of safety protection where any disagreements exist.

10.0 SERVICES SUMMARY. The Services Summary Table below summarizes the most important performance objectives and thresholds (specific standards) as identified within the body of the PWS. The absence of any performance objective and threshold from this Services Summary shall not detract from its enforceability or limit the Government's rights or remedies afforded under this contract.

Note: The Government reserves the right to inspect or test services that have been tendered for acceptance. The Government may require performance of any nonconforming services at no increase in contract price. If performance will not correct the performance issue or is not possible, the Government may seek an equitable price reduction or contractual processes will begin to terminate the contract. Past performance history will be reported in Contractor Performance Assessment Reporting System (CPARS) to reflect satisfactory/unsatisfactory performance.

Table 2 – Services Summary

Functional Support:

- Timeliness.

Contractor is required to meet timeliness performance thresholds for PWS-identified deliverables (CDRLs).

4.1.1 thru 4.1.15

4.2.1 thru 4.2.12.5

4.3.1 thru 4.3.9

4.4.1 thru 4.4.8

4.5.1 thru 4.5.2.3 4.6.1 All schedules, reports, and authorizations are provided on time 98% of the time, as specified for each deliverable.

Functional Support:

- Completeness.

Contractor is required to meet completeness performance thresholds for PWS-identified deliverables (CDRLs).

4.1.1 thru 4.1.15

4.3.1 thru 4.3.9

4.4.1 thru 4.4.8

4.5.1 thru 4.5.2.3

All schedules, reports, and authorizations are provided with 100% completeness, as specified for each deliverable.

Functional Support:

- Accuracy.

Contractor is required to meet accuracy performance thresholds for PWS-identified deliverables (CDRLs).

4.1.1 thru 4.1.15

4.3.1 thru 4.3.9

4.4.1 thru 4.4.8

4.5.1 thru 4.5.2.3

All schedules, reports, and authorizations are provided with 98% accuracy, as specified for each deliverable.

11.0 Contractor Manpower Reporting. In order to support the requirements of title 10, U.S.C., section 235 and 2330a, DoD contractors will report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for AMC, via the Service Contract Reporting (SCR) section of the System for Award Management (SAM) (http://sam.gov). Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. A DoD Guidebook for Service Contract Reporting in the SAM is available at https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr. GSA has posted guidance at https://sam.gov, search the “HELP” section. Should contractors have issues using SAM, contact the Federal Service Desk at https://www.fsd.gov.

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