FranklinCovey_SOW_08Aug2024.docx

UNCLASSIFIED

National Geospatial-Intelligence Agency (NGA)

STATEMENT OF WORK

HDN Leadership Development Program

8 August 2024

1. Introduction:

The National Geospatial-Intelligence Agency (NGA) is seeking innovative multi-modal leadership development and organizational learning solutions accessible whenever and wherever needed to meet the learning needs and preferred learning styles of the workforce of the future. Access to these learning solutions will help NGA build a robust Leadership Development Program, focused on the development of NGA leaders at all levels and providing continuous learning opportunities.

The NGA Leader Advantage Program (LAP) is an annual, self-paced, 60-hour leader development program centered around four leadership focus areas (leading self, leading others-informally, leading others-formally, leading organizations) that must be globally accessible and offered both virtual and in-person training for the NGA workforce. NGA’s LAP curriculum was originally designed around the leader development training and features offered by FranklinCovey, which were aligned to NGA’s leader development framework and competencies. The NGA college instructors were trained and certified to teach FranklinCovey courses in-person and virtually to the NGA workforce. Thus, the content and features offered by FranklinCovey are necessary to ensure the continued growth for NGA leaders in line with the progress they’ve made in prior years.

2. Scope: The Contractor shall provide all the require access, personnel and materials in accordance with this SOW as follows:

2.1. All Access Pass for 700 participants (unlimited access to FranklinCovey digital content)

2.2. 350 Participant kits for employees who attend in-person courses conducted by NGA instructors.

2.3. FranklinCovey shall deliver two (two-day) in person Facilitation Excellence Courses (one in NCE Springfield, VA and one in NCW St. Louis, MO) for up to 10 NGA government and/or contract facilitators on the following two courses:

· “The 7 Habits of Highly Effective People”. The Course shall include 10 facilitator kits.

· “Leading at the Speed of Trust”. The Course shall include 10 facilitator kits .

The primary objectives of the in-person Facilitation Excellence Course are to teach new and experienced facilitators practical and relevant engagement skills, tools, and techniques to elevate the delivery of live in-person sessions. Specifically, facilitators will learn how to create interaction and engagement, ask great questions, and maximize videos and exercises. They will practice facilitation and receive specific feedback on how to improve. The training will increase the competence and confidence of NGA facilitators as they deliver FranklinCovey solutions to the workforce.

FranklinCovey instructors will be escorted at all times and all content delivered and discussed will be UNCLASSIFIED.

2.4. FranklinCovey shall deliver one two-day virtual courses for up to 10 NGA government and/or contract facilitators as follows:

· The 7 Habits of Highly Effective People

· Leading at the Speed of Trust

The primary objectives of the Facilitation Excellence Course are to teach new and experienced facilitators practical and relevant engagement skills, tools, and techniques to elevate the delivery of live virtual sessions. Specifically, facilitators will learn how to create interaction and engagement, ask great questions, and maximize videos and exercises. They will practice facilitation and receive specific feedback on how to improve. The training will increase the competence and confidence of NGA facilitators as they deliver FranklinCovey solutions to the workforce.

All content delivered and discussed will be UNCLASSIFIED.

3.0 Period of Performance:

The estimated Period of Performance for this requirement is for a one (1) 12-month base period, with four (4) 12-month option periods.

4.0 Place of Performance:

The Contractor shall deliver training via a virtual learning environment and NGA site as follows:

4.1 Virtual training shall be held via (Online Software Support at contractor’s facilities) through a tool that supports such instruction, and enables screen sharing such Adobe Connect or Microsoft Teams.

4.2 On-site Training shall be provided at the NGA facility in St. Louis, MO and Springfield, VA.

5.0 Travel:

Travel shall only be required for one instructor to provide the two-day in-person Courses identified in this SOW section 2.3 at both NGA facility in Springfield, VA and St. Louis, MO. course content to

The contractor shall be responsible, after approval from the Contracting Officer’s Representative, for performing all travel logistics and initiating all travel costs. Travel requests with applicable costs estimates must be provided to the Contracting Officer’s Representative at least 30 days in advance of the travel.

Charges for travel costs will be a cost-reimbursable line item on the contract.

Travel expense amounts and applicable receipts shall be provided to the Contracting Officer’s Representative within 30 days of completion of respective trips and included in the subsequent Invoice.

All travel expenses (minimum/maximum) must align with Joint Travel Regulation (JTR) in order to keep expenses in-line with Government and Military Expenses.

6.0 Security:

6.1 Unclassified Work Performance Security Requirements

· Contractor personnel are authorized to work on this contract up to the UNCLASSIFED level, with access to DoD Controlled Unclassified Information (CUI) at the contractor site without the requirement of a SECRET or TOP SECRET security clearance.

· Any contractor personnel working with CUI information must receive a favorable HSPD-12 and/or HSPD-12 Tier 1 adjudication prior to accessing CUI information. Contractor personnel who require access to CUI for 60 days or less must receive a favorable HSPD-12 adjudication. Contractor personnel who require CUI access for greater than 60 days must receive a favorable HSPD-12 Tier 1 adjudication.

· NGA will sponsor the HSPD-12 and HSPD-12 Tier 1 background investigation for required program personnel. NOTE: Contractor personnel submitted for a security clearance cannot be submitted for a HSPD-12 or HSPD-12 Tier 1 adjudication while waiting for their security clearance approval.

· Foreign nationals are not permitted to perform unclassified work under the terms of this contract.

· Contractor personnel must not release any unclassified information, regardless of medium (e.g. film, tape, document), pertaining to any part of this contract or any program related to this contract, unless the COR has given prior written approval or in performance of a project that has been scoped and negotiated by NGA.

· Contractor personnel visiting NGA facilities and/or sites will receive the appropriate visitor badge and will be escorted as appropriate. The visitor badge will be returned at the end of each visit day. NOTE: NGA reserves the right to refuse access to any personnel.

· Contract personnel are forbidden from bringing in prohibited, unauthorized, and/or Portable Electronic Devices (PEDs) items into any NGA installation or any office/working location covered under this agreement. A list of PEDs includes but is not limited to cell phones, cameras, two-way pagers, laptops, recorders (digital, tape, etc.), flash drives, or any other kind of removable media, without prior approval and approval paperwork from NGA. See NGA instructions/regulations/policy for a full list of prohibited and unauthorized items. Security violation repercussions will be determined on the severity of the violation.

6.2 Information Handling

· Contractor personnel must comply with the NGA, DoD, and IC policies and regulations (to include, but not limited to, the CoNGA Security Classification Guide) to properly mark (to include portion marking) unclassified documentation, media, etc.

· Markings must be in accordance with the lowest security classification possible to ensure the confidentiality and integrity for the greatest release to partners in accordance with NGA and mission partner marking guides for classified information.

· Information management must be in accordance with applicable security policy and regulations, and NGA compliance documents.

· All Government-furnished information released to the Contractor or created in the performance of this contract must be destroyed or returned by the Contractor to NGA upon contract termination or when no longer required for contract performance. The determination to destroy or return will be at the direction of the NGA CO or COR.

7.0 Performance and Quality Standards

To perform satisfactorily, Contractor employees shall conduct themselves professionally at all times. They will relay timely and accurate information on the required subjects in a manner suitable for adult learners, limit instruction and discussion to the required topics and time allotted, and respond appropriately to participant questions.

8.0 Restrictions and Standards of Conduct

The Contractor and its employees shall conduct only business covered by this contract during the scheduled courses shall not conduct any other business nor solicit business. However, the Contractor may give contact information after the class, if requested by a Government employee.

9.0 Deliverables

The contractor shall deliver a total of three two-day Facilitation Excellence Courses: two in-person Facilitation Excellence Courses (one at Springfield, VA and one at St. Louis, MO) and one virtual Facilitation Excellence Course.

Facilitator kits for both the “7 Habits of Highly Effective People” and “Leading at the Speed of Trust” for up to 10 instructors shall be provided during the in-person Facilitation Excellence Courses.

The contractor shall provide 700 FranklinCovey All Access Pass subscription licenses and 350 hard-copy participant kits.

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