Firm_Experience_.pdf

This is a Firm Experience Qualifications form submitted to the City of Palo Alto in response to a Request for Proposals for Pre-Employment Medical Services. The City seeks a qualified medical services provider to conduct comprehensive pre-employment and occupational health examinations for approximately 1,000 full-time employees across multiple departments. The scope of services includes 13 different types of medical examinations encompassing full medical and occupational health history, DOT medical exams, firefighter and police pre-placement physicals, DMV medical examinations, OSHA respirator clearance, fitness-for-duty evaluations, drug and alcohol testing, tuberculosis testing, vaccinations, laboratory services, and hazardous materials baseline and periodic medical screenings. The RFP (RFP #RFP195237) was released on December 1, 2025, with written questions due by December 16, 2025, at 1:00 p.m., and proposals due January 2, 2026, by 3:00 p.m. through the City's OpenGov procurement system. The City intends to award a single three-year contract with a Not-To-Exceed Budget Per Task arrangement.

All medical services must be performed by California-licensed physicians with experience in occupational and environmental medicine and must fully comply with OSHA Standards, FMLA, HIPAA, DOT Regulations, EEOC Guidance, ADA, and applicable state and local health codes. The vendor must maintain office hours Monday through Friday from 8:00 a.m. to 5:00 p.m., with extended hours preferred, and respond to appointment requests within 24-48 hours. Evaluation criteria include proposal quality, proposed solution, consultant experience, cost, financial stability, performance history, ability to provide ongoing services, and regulatory compliance. Vendors must demonstrate financial stability through audited financial statements, reviewed statements, or financial institution letters and maintain comprehensive insurance coverage including Worker's Compensation, General Liability, Technology Errors and Omissions Liability, Cyber and Privacy Insurance, Automobile Liability, and Professional Liability with specific minimum coverage limits. Vendors must also complete a detailed Vendor Information Security Assessment (VISA) Questionnaire and comply with extensive cybersecurity terms and conditions.