Final_RFI - MSP Access Control_4.29.21.docx

COMMONWEALTH OF MASSACHUSETTS

MASSACHUSETTS STATE POLICE

Request for Information (RFI) for Enterprise Access Control for MSP Statewide

COMMBUYS Bid Number: BD-21-1084-POLGH-GHQ-61873 RFI Release Date: April 29, 2021 2021-RFI-MSP-Access Control Systems RFI Response Submission Deadline: June 17, 2021 by 3:00PM EST

Respondents to this Request for Information (RFI) are invited to respond to any or all of the questions in this document. Responses to this RFI shall serve solely to assist the Massachusetts State Police (MSP) in understanding the current state of the marketplace with regards to the solicited information and/or to inform the development of a possible solicitation for a Request for Responses (RFR), Request for Proposals (RFP) or Request for Quotes (RFQ) in the future. This RFI does not in any way obligate MSP to issue or amend a solicitation or to include any of the RFI provisions or responses in any solicitation. Responding to this RFI is entirely voluntary, and will in no way affect MSP’s consideration of any proposal submitted in response to any subsequent solicitation, nor will it serve as an advantage or disadvantage to the Respondent in the course of any RFR, RFP or RFQ that may be subsequently issued or amended.

THIS RFI AND ALL RESPONSES HERETO SHALL BECOME PUBLIC RECORD UNDER THE COMMONWEALTH’S PUBLIC RECORDS LAW, MASS. GEN. L. CH. 66 S. 10, REGARDLESS OF CONFIDENTIALITY NOTICES SET FORTH ON SUCH WRITINGS TO THE CONTRARY.

Table of Contents

INTRODUCTION

THIS IS A REQUEST FOR INFORMATION (“RFI”) ONLY. THIS IS NOT A CONTRACT SOLICITATION. The Massachusetts Department of State Police (“MSP”) is seeking information regarding an expansion of existing physical Access Control Systems (“ACS”) at MSP facilities, and to extend access control functionality to facilities that do not currently have physical ACS, as well as to upgrade the card technology to an encrypted and more secure access system than the current 26 bit wiegand proximity card in use. The goal is to implement an enterprise physical ACS for all Massachusetts State Police facilities.

Currently, MSP maintains ACS at: the General Headquarters Compound, Dartmouth Barracks, Millbury Barracks, Brighton Barracks and State Police Crime Labs in Maynard, Sudbury, Lakeville, Danvers, Worcester, Boston, and Bourne, and Springfield which all utilize a Identive/Hirsh Velocity System. The current ACS in Weston is a Lenel On-Guard system and the Revere Barracks operates a Genetec Security Center System. Currently, the Logan Airport location is served by an ACS managed by Massport. The Government Center Barracks is served by an ACS managed by the Division of Capital Asset Management (“DCAM”).

Purpose To increase the level of security provided by the physical ACS at Massachusetts State Police facilities and to modernize and standardize the systems across all MSP facilities. The system should have the following capabilities:

· The system should have an enterprise access control platform.

· The system should have card holder management - create card holders, manage card holder properties, credentials, and access rights.

· The system should have the capability to log all access control events.

· The system should have alarm monitoring. Specifically, the ability to monitor alarms and system events for all facilities in real time.

· The system should offer system reports. Specifically, the ability to create and manage reports for all events and alarms for auditing purposes.

· The system should have credential management. Specifically, to manage credentials and card requests.

· The system should manage threat levels: Specifically, the ability to create and manage the system based on the threat level.

· The system should offer mustering: Specifically, the ability to provide roll call and track attendance at large off-site events via a USB reader on a workstation.

· The system should offer integration with video management systems.

· The system should offer integration with intrusion alarm and evidence area alarms.

· The system should offer integration with Commonwealth of Massachusetts Active Directory.

· The system should have time and attendance capability: Specifically, the ability to investigate who has accessed an area and how long they were there.

· The system should offer compatibility with multiple access card technologies.

STATE POLICE FACILITIES

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CRITICAL ISSUES:

· Not all MSP facilities currently have ACS in place.

· The existing systems are comprised of proximity card readers that are currently managed by several servers and not an enterprise system managed by a single access control software platform.

· The Massachusetts State Police seeks to explore access card formats that provide encryption and added security functionality.

STRATEGY

The Massachusetts State Police is seeking a partner to provide security integration services; specifically a future contractor must be able to provide equipment, systems, supplies, installation, design services, training, service and maintenance, and technical support for all equipment and related services. This includes, but is not limited to: configuration and integration of security, camera, access control, ID systems and supplies; equipment racks, housings, security consoles, mounts, stand-alone computers, secured data storage (local and/or cloud), encrypted data transmission (wired, wireless, and/or cloud-based) and the ability to track encrypted data transmissions.

Responding to this RFI Who may respond Responses ae encouraged from any vendor currently listed on Statewide Contract for Security System ITC-71 that are qualified under Category #2 for installation and integration of Physical Access Control Systems (ASC). In addition, this RFI is open to all vendors.

General Request and Questions The General Requests and Questions section lists requests and questions from the MSP on subjects that the MSP is interested in learning proposed potential solutions from the RFI respondents. It is requested that RFI respondents answer these questions.

The respondent is encouraged but not required to respond to all requests and questions in this section. The MSP requests and questions are meant to inform the respondent on the interest and depth of MSP’s business and technical needs. The response should provide a summary of the respondent’s solutions and capabilities that fall within the scope of this RFI.

Cover Letter The cover letter must include: (1) the legal name of the company, organization, or entity submitting the RFI response, (2) one or more representative names and contact information, (3) a brief summary of the Respondents interest and expertise in this area, and (4) must identify the supporting documentation that is included in a response.

Questions

1. Company Profile Company Name

Headquarters Location

URL of Company Web Site

Contact Name

Contact Title

Contact Email Address

Contact Phone Number

Number of Years of experience in this service offering

Business Size – Annual Revenue

Primary Type of Service(s) Provided

Past client reference(s) (A client of similar business need suggested but not required)

2. Has your company built similar systems for the public safety agencies/facilities? If so, please identify those entities and describe the services provided? Please include the cost/timeline considerations for those projects.

3. Given that there are multiple sites statewide to be considered, would it be better to handle as a single large project or separate smaller projects?

4. Please describe the process for building out the access control system?

5. Can your company provide references for projects of similar size and scope in the area of providing and installing access control systems?

6. Can your company assess the existing Massachusetts State Police systems and successfully plan for integration into a standardized system?

7. What is a reasonable timeline for building out the ACS statewide, assisting MSP staff in launching?

8. What is a reasonable price structure for building out an ACS statewide at all MSP facilities?

9. Provide an estimated cost to properly maintain the ACS on an annual basis?

10. Can your company provide 24/7/365 response to system issues?

11. Does your company have any other comments or suggestions that you would feel would assist in the success of this project?

General Instructions

Please note that this RFI is issued solely for the purpose of obtaining information. Nothing in this RFI shall be interpreted as a commitment on the part of MSP to procure or enter into a contract with any respondent.

This RFI will be distributed electronically by posting on COMMBUYS.

All vendors are responsible for checking COMMBUYS for any addenda or modifications made to the RFI subsequent to the initial posting on COMMBUYS. MSP will accept no liability for and will provide no accommodation to vendors who fail to check for amended RFIs.

Vendors may not alter (manually or electronically) the RFI language or any of its component files.

Respondents are responsible for entering content suitable for public viewing, as all of the responses and questions are accessible to the public. Respondents must not include any information that could be considered personal, security sensitive, inflammatory, incorrect, collusive, or otherwise objectionable, including information about the respondent’s company or other companies.

Response Questions

Respondents may only make inquiries and request clarification concerning this RFI by submitting questions via COMMBUYS Q&A button under this RFI bid number.

Responses to inquiries and clarification questions will be provided electronically to all interested parties via a posting on COMMBUYS.

Respondents may not communicate directly or indirectly with any employee of MSP regarding this RFI, except as specified in the RFI or in the ordinary course of business (e.g. in connection with a different contract the vendor may have with MSP).

A respondent may contact the MSP Procurement Contact designated in section 3.6 below if the RFI is incomplete or if the Respondent is experiencing difficulty obtaining any information electronically through COMMBUYS.

Responses Submission

Respondents should submit one (1) electronic copy as directed by the date and time in the schedule outlined in section 3.3. A late response may be disregarded.

All responses must include on the first page the official name, address and contact information of the firm or entity submitting the response, with signature provided. Please place consecutive numbers on all pages of the response.

The RFI response shall be submitted electronically via COMMBUYS. Vendors should contact the COMMBUYS Help Desk for technical assistance if needed. The COMMBUYS Help Desk can be reached at: COMMBUYS@state.ma.us or by phone during normal business hours (8AM – 5PM Monday – Friday) at (888) 627-8283 or (617) 720-3197.

It is also preferred that vendors submit a response electronically emailed to Brian J. Kearnan, Director of Contract Services, at Brian.J.Kearnan@POL.state.ma.us naming your file attachment as: 2021-RFI-MSP-Access Control Systems

Estimated RFI Schedule

(If necessary)

Times are Eastern Standard/Daylight Savings (US), as displayed on the COMMBUYS system clock displayed to Respondents after logging in. If there is a conflict between the dates in this estimated RFI calendar and dates in the RFI’s header, the dates in the RFI’s header on COMMBUYS shall prevail. Respondents are responsible for checking the RFI record, including Bid Q&A, on COMMBUYS for RFI calendar updates.

Informational Sessions and Demonstrations In addition to written RFI responses, MSP may invite some or all of the responding vendors to make optional, focused, in person demonstrations of experience, offerings, methodologies and expertise applicable to the defined effort. Any such demonstrations must relate directly to MSP needs outlined in this RFI and Respondents must not use this time for standard marketing sales presentations.

· If there are informational session(s) associated with this RFI they will be scheduled TBD.

· MSP retains the right to request additional information from respondents.

· MSP may request further explanation or clarification from any and all respondents during the review process.

· MSP may request onsite vendor visits.

Response Format MSP requests that all responses be submitted with a cover letter and a response to each applicable question set forth in Section 2 above.

If a Respondent opts not to respond to any question, please note and if possible, include an explanation for the lack of response.

Respondents are encouraged to provide alternative specifications/solutions and the basis for their inclusion or substitution of MSP business and technical considerations.

MSP Contact Information Please direct all communications about this RFI to the following contact:

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY to identify sources that can provide integration of Access Control Systems. The information contained in the RFI is subject to change and is not binding on the Commonwealth of Massachusetts. The Commonwealth of Massachusetts State Police (MSP) has not committed to procuring any of the items discussed, and release of this RFI should not be construed as such a commitment or as authorization to incur the cost for which reimbursement would be required or sought. All submissions become the Commonwealth of Massachusetts State Police (MSP) property and will not be returned.

Other Information Please note that an RFI is a procurement planning tool and not a procurement. Participation in the RFI process cannot and is not a prerequisite to submitting a response to a future RFR.

All responses and other documents submitted in response to this RFI become the property of the Massachusetts Department of State Police, and the Department is thus under no obligation to return any documents submitted by vendors.

All responses to this RFI will be public record under the Commonwealth’s Public Records Law, MGL C66 §10, regardless of any confidentiality notices to the contrary that are set forth by vendors on vendors documents.

This RFI creates no obligation on the part of MSP or the Commonwealth of Massachusetts to any vendor. Vendors may not charge MSP or the Commonwealth of Massachusetts for any cost associated with the preparation of its response to this RFI.

By submitting a response, vendors agree that any cost incurred in responding to this RFI, or in support of activities associated with this RFI, shall be the sole responsibility of the vendor. MSP shall not be held responsible for any costs incurred by suppliers in preparing their respective responses to this RFI.

MSP is under no obligation to incorporate any materials, comments, or recommendations made in an RFI submission into any future MSP RFR document. MSP will not answer any questions about the anticipated future RFR solicitation. RFI responders are solely responsible to monitor the www.commbuys.com site for a future RFR solicitation posting, if any.

4/28/2021 DRAFT

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