Final_DLA COOP PWS DX-M .docx

CUI

PERFORMANCE WORK STATEMENT

Continuity of Operations Support Defense Logistics Agency, DXM

I. Introduction A. Background

PPD-40, National Continuity Policy, outlines the overarching continuity requirements of the Federal Executive Branch. The Department of Defense Instruction (DODI) 3020.26, DoD Continuity Policy, ensures the DoD maintains comprehensive and effective continuity capabilities to enable uninterrupted execution of mission-essential functions. Defense Logistics Agency Instruction (DLAI) 3020.26, Continuity of Operations, is the basis for the establishment of a Defense Logistics Agency (DLA) Enterprise Continuity of Operations (COOP) program.

The Federal Continuity Directive (August 2024) directs that continuity programs will be scalable, flexible, and adaptable to each new threat and hazard to ensure performance of essential functions during disruption to normal operations. DXM will support the department continuity of operations program by providing senior leaders with required personnel, technical expertise, training & exercises, and crisis management support.

B. Objective Support department senior leaders to ensure a comprehensive and integrated continuity of operations program that enhances the integrity of the performance of essential functions, enables rapid response to and recover from a crisis, continuity of operations, and catastrophic emergency.

C. Scope of Contract

The contractor must provide personnel and technical support in the areas of continuity planning, training & exercise development and execution, strategy development, information fusion, readiness reporting, facility staffing, crisis management support, information fusion, website development, and knowledge management.

II. Performance Requirements A. Tasks

Responsibilities under this task order may include, but are not limited to, the following:

· Provide mission support for exercises, facilities, development, training, continuity planning, readiness reporting, and crisis management in support of national security and continuity operations.

· Draft and assist with coordination of DoD executive correspondence, memorandums, briefings, issuances, and operational reports.

· Assist the government in developing continuity of operations exercise planning, development, exercise execution, draft after-action reports, and facilitate corrective actions.

· Assist with DoD table-top exercises / facilitated discussions at the Senior Executive Service (SES) and Flag Officer level by developing exercise products, presentation slides, and exercise injects.

· Assist the government in developing and implementing continuity-training products tailored to develop subject matter experts in continuity principles.

· Assist the government in developing and implementing Secretary Successor training and orientation.

· Assist the government with continuity program management.

· Coordinate and execute the scheduling and manifesting of air transportation missions and monitoring of schedules for select personnel, to meet readiness requirements.

· Provide mission support and technical advice to the Secretary and Successor decision support staff, develop, and maintain decision support products, and other work products.

· Conduct crisis management planning, build and develop crisis response field guides and templates, perform coordination, conduct crisis management training, organize and schedule meetings, take meeting notes, and write reports.

· Support the preparation for special events (to include National Special Security Events (NSSEs)), develop planning products, conduct briefings, Defense Continuity Crisis procedures, response support, provide situational awareness and briefing products, and develop and maintain standard operating procedures.

· Conduct liaison across the Department of Defense, the Interagency, and at the Deputy Assistant Secretary Defense and Assistant Secretary of Defense level in support of continuity and crisis management missions.

· Support knowledge management functions on Microsoft Teams, shared drives, and e-mail archives. Develop and maintain websites. Identify, recommend, and support knowledge management processes within DXM. Reconcile plans, policy, and procedure documents maintained by DXM.

· Assist the government in developing and maintaining a Secretary Successor personnel location and disposition, and an alternate facility readiness tracker on a classified web portal.

· Conduct interagency and intradepartmental coordination with stakeholder organizations to support of office mission areas.

· Support facilities management, site support, and administration required by the government.

· Provide cleared and vetted watch officers/watch standers/emergency management personnel to augment 24/7 operational missions (8 to 12-hour shifts) in an operation’s center environment. Weekend and holiday work may be required to support these missions.

· Provide consultants available for immediate implementation in support of Crisis Management (CrM) operations. Duty requirements include:

· Perform the decision support and policy development functions of CrM;

· Monitor current crisis activity and maintain situational awareness;

· Prepare briefing products and situational updates;

· Maintain electronic and paper copies of all correspondence and crisis-related material;

· Update critical information requirements;

· Maintain a chronology of significant events;

· Assist in implementation of defense continuity actions, as required;

· Coordinate with other U.S. Departments and Agencies and with the Joint Staff to provide situational awareness and critical information;

· Assist in the development of recommendations and options for DoD policy;

· Monitor the policy and communication environment and facilitate the development, refinement, and coordination of strategic communication and public affairs guidance; and

· Develop, refine, and coordinate strategic communication and public affairs.

· Provide consultants for additional full-time and or part-time employees to perform the scoped duties and activities within two-weeks of being notified of the additional requirement and final funding approval.

Contractor employees must be able to work non-standard hours (to include weekends and holidays as required) and in classified environments.

B. Contract Deliverables and Performance Management All deliverables will be submitted to the COR and will be submitted based upon the deliverables table below. The contractor will clearly label each document following naming conventions established by DLA DXM Management Support Directorate. Unless otherwise specified, the government will have a maximum of ten (10) business days from the day the deliverable is received to review the deliverable, provide any comments back to the contractor, and approve or disapprove the deliverables. Unless otherwise specified, the contractor will have a maximum of five (5) business days from the day comments are received to incorporate all changes and submit the final deliverable to the government. All days identified below are intended to be business days unless otherwise specified.

C. Performance Measurement.

For specific tasks identified in the PWS, DLA DXM Management Support Directorate and the contractor will agree to the completion date. Performance evaluation will be based on the complexity and completion of the tasking. The number of completed actions will be balanced against the quality of the output. Contractor produced documentation and procedures will comply with all major regulatory, process requirements, and agency policies and procedures. Receipt and completion of tasking will be tracked through e-mail or through the designated channel by the COR and contractor. Additional information about the deliverables produced from the identified tasks are listed in Table 1. The standard set for all tasks is 100% Satisfactory Completion, and 100% COR Inspection is the surveillance method which will be utilized. In addition, the COR will conduct a 100% inspection monthly. This information is detailed in Table 1.

D. Inspection and Acceptance Criteria.

Final inspection and acceptance of all work performed, reports, and other deliverables will be performed at the place of delivery by the COR.

E. Quality Assurance Surveillance Plan (QASP)

Below are the Performance Standards that will be used in evaluating contract performance monthly and in determining the amount of the payment owed to the contractor.

Performance standards and ratings are designed to determine if performance exceeds, meets, or does not meet a given metric and acceptable quality level. Note that the application of these performance ratings or failure of the government to apply these performance ratings does not waive any of the government’s rights to damages. The following ratings will be used:

Performance Rating

Definition

The performance will be rated each month by the COR. These findings will be the basis for the amount paid for that month. The ratings, as described in the table above, will be based on the performance of the contractor on the timeliness and quality of the services provided using the rating scale for each criterion as shown below.

Timeliness

Unacceptable Contractor failed to meet the timeliness requirements. Possible issues include but are not limited to: one or more deliverables not submitted on time or missed milestones. The KO may have issued one or more cure notices.

Note: A deliverable is either on time or not on time.

F. Deliverables/ Delivery Schedule The government task lead(s) will develop deliverable due dates at the beginning of the period of performance. Tasks and related due dates can be modified based on mutual agreement between the government and the contractor. The contractor must prepare all deliverables using standard software (i.e., generally the Microsoft Office software suite) loaded on government computers. The contractor must confirm the format with the government when there is ambiguity or doubt.

Table 1: Deliverables and Performance Requirements: The table below (Table 1) identifies the Deliverables resulting from the above-defined tasks:

Deliverable Title

Distribution Surveillance Method and Acceptable Quality Level (QL) Due Date or Frequency and Remarks

Evaluation

assigned pursuant to section

assigned pursuant to section

exercises, assessments, or real-world operations.

Exceptional, Very Good, Satisfactory, Marginal, Unsatisfactory Ratings to be assigned pursuant to section

Daily Facility Status Report Briefing (classified product distributed on

GOLD)

assigned pursuant to section

assigned pursuant to section

G. Training Materials

The contractor must leverage their continuity expertise to proactively recommend, develop, and present continuity related training materials for the government and the DXM customer base. The material will support both real-world activities and exercises. The materials will include, but are not limited to, PowerPoint presentations, Word documents, graphics, and training plans. The submission timeline will be approved by the government on a case-by-case basis.

H. Monthly Status Reports

The contractor must keep the COR apprised of all issues concerning the execution of the contract. No later than five calendar days after the end of each month in which contractual work is performed, the contractor must submit a Monthly Status Report (MSR) summarizing all contractual activities, identifying problems requiring the government’s intervention and providing detailed accounting of contract expenditures.

I. Contractor’s Product Responsibilities

The contractor must provide products to meet mission requirements. On a day-to-day basis, in accordance with the nature of the support to be provided, and apart from a formal deliverable schedule, the contractor must prepare various drafts, analyses, reviews, findings, meeting minutes, trip reports, or briefings in direct support of the DXM staff. The contractor must deliver such material to the government task lead, or designated government representative, and must be timely, properly written, relevant, and accurate; the mode of delivery can be in person (i.e., printed) and/or electronically. Distribution of documents must be in accordance to the classification level (Confidential, Secret, or Top Secret) of the document(s). Supporting materials may also be required. All products must be in draft and final versions. The government task lead or the COR will establish delivery dates for draft and final deliverables. The government may ask the contractor to develop a template/format for a particular product. Examples of deliverables include, but are not limited to, exercise scenarios, After Action Reports, briefings, and executive correspondence.

J. Trip Reports

In the event of travel, the contract supervisor must ensure his/her employees write a trip report within five business days of returning from the trip. The government task lead can grant an extension of the due date when circumstances arise that require additional time. The contract supervisor must submit the employee’s trip report to the government task lead and the COR. The contractor must document the trip using Microsoft Word (12-point, double spaced, Times New Roman font with one-inch margins). In the event of classified content or attachments, the contractor employee must use the appropriate system to complete his/her trip report. The report must be concise, factual, and well written documenting / summarizing the purpose and nature of the trip, where travelled, and any outcomes from the trip.

K. Meeting Minutes

If a contractor employee attends a meeting, they must prepare meeting minutes in Microsoft Word (12-point, double spaced, Times New Roman font with one-inch margins) and submit these minutes through their government task lead and the COR by 10 AM the next duty day.

L. Quality Control Plan

The contractor must submit a QCP that must outline the processes that the contractor will implement to ensure that the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, and other performance requirements in the PWS are met. The contractor must develop and submit an updated Quality Control Plan (QCP) every calendar year, no later than January 31. If a modification is needed, the COR must notify the contractor, and the contractor must make appropriate modifications and provide a revised QCP within five (5) business days of the COR’s notification. QCP’s will be approved by the COR prior to execution.

The contractor’s QCP must include any details specific to the contract requirements that outline how the deliverables will be met in accordance with the contract requirements.

At a minimum, the contractor’s QCP must contain the following items:

The contractor must update the plan as changes occur and changes must be submitted for review by the COR on an as-needed basis.

Defense Federal Acquisition Regulation Supplement (DFARS) 222.17 mandates including surveillance for ensuring compliance with Combatting Trafficking in Persons (CTIP). Use the CTIP sample checklist from PGI 222.17. See d.

M. Federal Holidays

The contractor is not required to provide services on the eleven Federal holidays observed at DLA HQ unless approved by the COR. The following holidays are observed:

New Year's Day (January 1), Martin Luther King Junior's Birthday (Third Monday in January), President's Day (Third Monday in February), Memorial Day (last Monday in May), Juneteenth (June 19), Independence Day (July 4), Labor Day (first Monday in September), Columbus Day (Second Monday in October), Veteran's Day (November 11), Thanksgiving Day (Fourth Thursday in November), and Christmas Day (December 25th).

When one of the above holidays falls on Sunday, the following Monday will be observed as a legal holiday. When the legal holiday falls on a Saturday, the preceding Friday is observed as the holiday.

N. Travel Requirements

Contractors are required to work, attend/support/participate in conferences, workshops, facility assessments, site orientations, and exercises both inside and outside of the National Capital Region (NCR). Contractor employees are periodically required to travel to meet the PWS requirements. This contract will include a travel contract line-item number (CLIN). Local travel is not reimbursable and is defined as a 50-mile radius from the government facilities in the Places of Performance noted above. The work performance requires all contractors to be authorized for travel in support of mission requirements. As approved by the COR and/or the Director DXM, all contractors assigned to perform work in support of this PWS must be ready and capable to travel.

Official travel (in accordance with Federal Travel Regulations is not to exceed federal government per diem rates and approximate transportation costs) is included in this PWS. The government task lead must submit a written request in advance to the COR with justification for a contractor employee’s travel. The COR must approve all contractor employee’s travel in writing prior to obligating any funds. The contractor will itemize official travel on each monthly status report and/or invoice with a by-name list of the individual(s) traveling, location, number of days, and costs. Travel is to be billed based on actuals in accordance with applicable travel regulations. The contractor is not authorized to include any additional costs (e.g. G&A, profit, shrink, etc.).

O. Contractor Security Requirements

Contractor employees working onsite and in direct support of this contract at the time of proposal must possess a final Top-Secret clearance based on a Tier 5 Background Investigation and be eligible for Sensitive Compartmented Information (SCI) in accordance with (IAW) Intelligence Community Policy Guidance (ICPG) 704-4. Furthermore, all contractors must be United States citizens. The government retains the right to require additional (or reduce) security requirements based upon location-specific security requirements. At the time of proposal, the contractor must possess and maintain a favorable Facility Clearance.

1. Contractor personnel are subject to a random counterintelligence polygraph examination(s) consistent with government security requirements. The government will provide specific security requirements in DoD Form 254 (Department of Defense Contract Security Classification Specification) at the time of contract award.

2. To be eligible for award, offers must present résumés of potential employees that have an active Top- Secret clearance based on a Single Scope Background Investigation and be eligible for Sensitive Compartmented Information (SCI) on the proposal due date and maintain the clearance at contract award and throughout the performance period, unless otherwise agreed to by the government.

3. Top Secret information to include but not limited to the following categories:

(2) Non-SCI

*Prevention of unauthorized disclosure of North Atlantic Treaty Organization (NATO) Information

*The contractor will be responsible for the prevention of unauthorized disclosure of North Atlantic Treaty Organization (NATO) information while personnel have access to the Secure Internet Protocol Router Network (SIPR).

4. In performing this contract, the contractor will:

· Have access to classified information at a government facility.

· The contract employee may perform unclassified and classified (Secret) work at an approved location (e.g. home) by means of a government furnished Windar laptop computer if available (the employee must sign a user agreement and abide by all security requirements).

· Receive, store, and generate classified information or material.

· Have Operations Security (OPSEC) requirements.

· Receive, store, or generate Controlled UNCLASSIFIED Information (CUI).

· Additional requirements detailed in DD Form 254.

Security requirements outside the scope of the NISPOM, if required, will be defined in the accompanying DD Form 254.

The Contractor will need to receive and review information at the TOP SECRET level. The DLA DXM Sensitive Compartmented Information Facility (SCIF), GSAF, or NJOIC will provide space and access to classified systems for the contractor to use to access the classified material. Any hardcopy classified working products that need to be stored will be maintained in an approved safe within the DLA DXMSCIF. The DLA DXM sponsor is prepared to provide access to SIPR machines and guidance via the individual applicable Security Classification Guide regarding the appropriate handling and classification of material.

Personnel security investigations conducted for access to classified information will be conducted by the contractor company Facility Security Officer (FSO).

P. IT Level Investigation Requirements

Contractor personnel who perform work on sensitive IT systems or applications will be required to obtain and maintain the appropriate investigation and adjudication or suitability determination commensurate with the information contained within the application or system. Contractor personnel will be assigned to positions that are designated at one of three levels (IT-I, IT-II, IT-III) based on the actions or tasks to be performed. The Contractor must assure that individuals assigned to the positions of this task order, as determined by the government, have obtained the proper eligibility as required by DODI 5200.2. The table below defines the labor categories within the contract and the IT-Level position category assigned to each. Note that IT-Level position category designation does not imply or convey access to classified information. Instructions for access to classified information, if necessary, will be included on the DD Form 254 attached to this contract.

DLA requires that all Contractor personnel assigned to this project must have attained a favorable outcome to the designated IT investigative requirement assigned to each labor classification and be available to initiate work immediately upon delivery order award. IT-Level position categories are designated based on access to government networks and IT systems and may exceed classified access requirements for this contract.

For IT-I, IT–II, and IT-III positions, the required investigation must be completed, or interim access granted for individuals assigned to sensitive duties. The provisions outlined above apply to the prime contractor and any subcontractors the prime contractor may employ during the course of this contract. In lieu of the correct investigations being completed when contract employees start, a waiver may be submitted if no issues exist within the OPM e-QIP Questionnaire for Public Trust Positions. The Contractor must have the OPM e-QIP forms filled out, with any other requirements (fingerprints taken and, if required, an OF306), and reviewed by DLA Intelligence before officially hiring any Contractor employee into IT positions.

Current personnel security investigations conducted for access to classified information may satisfy investigation requirements for IT-Level position investigations. All other IT-Level position investigations will be performed by the DLA Personnel Security Office.

Q. Data Use, Disclosure of information, and Handling of Sensitive Information

Performance of this contract may require the contractor to have access to controlled unclassified information (CUI), Classified, Secret, or Top Secret information. Please see DD 254 for further information. The contractor will maintain, transmit, retain in strictest confidence, and prevent the unauthorized duplication, use, and disclosure of information. The contractor will provide information only to its employees, government personnel, and subcontractors having a need to know such information in the performance of their duties for this project.

The contractor will not use, disclose, or reproduce proprietary data that bears a restrictive legend other than as required in the performance of this effort. Nothing herein precludes the use of any data independently acquired by the contractor without such limitations or prohibit an agreement at no cost to the government between the contractor and the data owner that provides for greater rights to the contractor.

Information made available to the contractor by the government for the performance or administration of this effort must only be used for those purposes and must not be used in any other way without the written agreement of the KO.

If non-public information is provided to the contractor for use in performance or administration of this effort, the contractor may not use such information for any other purpose without the written permission of the KO. If the contractor is uncertain about the availability or proposed use of information provided for the performance or administration, the contractor will consult with the KO regarding use of that information for other purposes. The contractor agrees to assume responsibility for protecting the confidentiality of government records, which are not public information. Each contractor or employee of the contractor to whom information may be made available or disclosed must be notified in writing by the contractor that such information may be disclosed only for a purpose and to the extent authorized herein.

R. Government Management

The COR will assist the Contracting Officer (KO) in monitoring performance on this contract.

S. Skill Requirements

· Bachelor’s Degree from a four-year accredited college or university

· Project Management Profession (PMP) certification

PM must have the minimum experience below:

· Advanced written and spoken English communication and interpersonal skills

· Must demonstrate a proficiency with office automation products ((i.e., Microsoft Office Suite/SharePoint/Adobe Acrobat, and other information sharing portals).

· *Must have additional background experience which is noted below.

It is a minimum requirement preferred that the PM has five years of relevant experience

· Bachelor’s degree from a four-year accredited college or university.

Conslutant must have the minimum experience below:

· Have an advanced level of written and spoken English with the ability to analyze, develop, and draft complex policy issues for senior-level officials.

· Demonstrate a proficiency with office automation products (i.e., Microsoft Office Suite/Microsoft Teams, Adobe Acrobat, and other information sharing portals).

· *Must have additional background experience which is noted below.

It is a requirement preferred that a consultant has a minimum of five to seven years experience as a DoD civilian, a contractor supporting federal agencies, via military training, or the equivalent level of skillsets obtained with the private sector.

Consultants must submit a professional writing sample (e.g., academic paper, professional journal, peer-reviewed article, published article, or other published documents).

*Additionally, contractor employees must have a background in Continuity of Operations at the Federal Agency-level. Contractor employees must have a working understanding of National Continuity Policy, the National Continuity Policy Implementation Plan (NCPIP), Federal Continuity Directives (FCDs), DoD Instruction (DoDI) 3020.42, and DoD Instruction (DoDI) 3020.26 and 3020.44 or successor documents. Contractor employees must have prior, recent (within five-years) experience writing and developing Continuity of Operations plans. It is preferred, but not required that consultants must possess relevant certifications such as a FEMA Level I or Level II Professional Continuity Practitioner, Associate or Certified Business Continuity Professional, Certified Emergency Manager, or completion of the FEMA National Emergency Management Basic Academy.

Contractors working as watch officers must have experience working in an operations center environment and familiarity with information sharing among external agencies and DoD organizations; experience coordinating with Federal and DoD organizations for information sharing and shared situational awareness; distributing information to appropriate personnel and agencies; and experience with information reporting on homeland security topics, national security emergencies, national natural disasters, and National Special Security Events (NSSEs).

T. Personnel Replacement

DLA retains the right to request removal of Contractor personnel, regardless of prior clearance or adjudication status, whose actions, while assigned to this contract, clearly conflict with the interest of the government. The reason for removal must be documented in writing by the Contracting Officer. When, and if such removal occurs, the Contractor must, within a two-week timeframe, assign qualified personnel to vacancy(s) thus created regardless of whether the individual was in a key- or non-key personnel position.

Certain skilled, experienced, professional, and/or technical personnel are essential for successful accomplishment of the work to be performed under the resultant task order. These are defined as “Key Personnel” and are those persons whose resumes are to be submitted as part of the technical proposal for evaluation purposes. The contractor agrees to use proposed personnel or equally qualified personnel during the performance of the resultant contract. Key personnel must not be removed from the contract work, replaced, or supplemented with additional personnel, unless authorized in accordance with the following provisions:

1. Contractor must not substitute key personnel assigned to perform work under this contract without prior written approval of the KO. All contractor requests for key personnel substitution must be in writing to the COR, and the Director DXM, and must provide for a detailed explanation of the circumstances necessitating the proposed substitution(s). Requests must contain a complete resume for the proposed substitute and any other information as requested by the COR and/or KO. Requests must be submitted in advance and immediately upon discovery receipt of notice. Replacement for key personnel must be provided at the time of substitution request. Proposed substitutions must have qualifications that are equal to or greater than the key personnel being replaced. The COR, with input from the Director DXM, must evaluate all such requests and promptly notify the KO in writing whether the proposed substitution is acceptable and within ten (10) business days of receipt, promptly notify the contractor in writing whether the proposed substitution is acceptable.

2. If the failure to supply an acceptable replacement for key personnel affects contract performance, the government will act.

3. These provisions must be fully applicable to any subcontract, at any tier, which the prime contractor may enter.

4. Key personnel, including all replacements, are subject to the contractor security requirements that are stated in the PWS.

U. Work Schedule

The government allows for flextime for workers to start not earlier than 6:00 AM and not later than 9:00 AM unless mission requirements otherwise dictate different times. The government directs that core business hours are generally Monday – Friday, 9:00 AM – 3:00 PM, and consultants are expected to be available during core hours and their scheduled hours. A routine workweek generally consists of 40-hours of work (excluding lunches).

Weekend work and holidays are a requirement for watch officer duties. With regards to base closures, natural disasters, catastrophes, or national security emergencies, the contractor must defer to the government for guidance but should be prepared to conduct business as normal or report to specified locations as required.

Contractor employees must be generally considered as emergency essential personnel to assist with the accomplishment of critical missions in austere conditions for 30-day periods or more.

Contractor Personnel Requirements

This contract is a non-personal services contract as defined in FAR 37.101. The contractor and the contractor’s employees: (1) will perform the services specified herein as independent contractors, not as employees of the government; (2) will be responsible for their own management and administration of work required and bear sole responsibility for complying with any and all technical, schedule, or financial requirements or constraints in performance of this contract; (3) will be free from supervision or control by any government employee with respect to the manner or method of performance of the services specified; but (4) must, pursuant to the government’s right and obligation to inspect, accept, or reject the work, comply with such general direction of the KO or COR to ensure accomplishment of the contract requirements.

The contractor must provide skilled, experienced, professional, and/or technical personnel for successful accomplishment of the work to be performed under this contract. All personnel performing under this contract must be US citizens.).

The government is providing an estimate of labor categories and hours to include examples of the education, experience, and specialized certifications required at attachment 1. The specialized experiences listed are the minimum requirements for this contract. The estimated number of hours for personnel and required support for interpreter services is expected to approximately 3000 hours for the base year period of performance. The estimated number of hours for personnel and required support for VRI services and CART services are expected to be approximately 18,000 minutes and 300 hours respectively for the base year period of performance.

Contractor personnel must present a neat appearance and be easily recognized as contractor employees by always wearing their identification badge/CAC while on government premises. When contractor personnel attend meetings, answer phones, and work in other situations where their status is not obvious to third parties, they must identify themselves as contractors to avoid creating the impression that they are government employees. Further, signature blocks of contractors should identify that they are contractors and when contractors send out emails on behalf of government personnel during this engagement then those emails must be marked “Sent on behalf of name of government personnel”. Additionally, all email communications sent by contractors to government personnel must copy the COR, CS, and KO unless otherwise directed by the KO.

Contractor personnel will be required to take online training courses such as anti-terrorism training, privacy act training, or information assurance training. The training requirements are subject to change. Training courses and associated timelines/frequencies will be directed by either the COR or KO. The contractor management is responsible for ensuring all contractor employees comply with required training. Training requirements and tracking should be included in the monthly status reports.

V. Contractor Personnel Requirements

This contract is a non-personal services contract as defined in FAR 37.101. The contractor and the contractor’s employees: (1) will perform the services specified herein as independent contractors, not as employees of the government; (2) will be responsible for their own management and administration of work required and bear sole responsibility for complying with any and all technical, schedule, or financial requirements or constraints in performance of this contract; (3) will be free from supervision or control by any government employee with respect to the manner or method of performance of the services specified; but (4) must, pursuant to the government’s right and obligation to inspect, accept, or reject the work, comply with such general direction of the KO or COR to ensure accomplishment of the contract requirements.

The contractor must provide skilled, experienced, professional, and/or technical personnel for successful accomplishment of the work to be performed under this contract. All personnel performing under this contract must be US citizens.).

Contractors are required to present a neat and professional appearance and wear government-provided badges (e.g., Common Access Card (CAC)) on government workspaces consistent with Agency or location-specific policies) while on government premises. The contractor must provide its employees with corporate lanyards and badges, which contractor employees must wear in addition to government badges. The contractor employees must clearly identify their work areas and correspondence as “DLA DXM Contractor Support Staff” for example, e-mail, e-mail signature blocks, work products, and voicemail boxes. Contractor staff must identify themselves as ‘DLA DXM Contractor Support Staff’ when answering government telephones, when attending meetings both internal and external to DXM, and in other situations where third parties do not know their contractor status. All contractors are required to obtain and maintain both DoD and DHS CACs to support the full DXM mission portfolio.

When contractor personnel attend meetings, answer phones, and work in other situations where their status is not obvious to third parties, they must identify themselves as contractors to avoid creating the impression that they are government employees.

The contractor management is responsible for ensuring all contractor employees comply with required training. Training requirements and tracking should be included in the monthly status reports.

W. Other Responsibilities

Contractor personnel are occasionally required to empty personal waste bins, to escort cleaning crews, on-site maintenance staff, and other contractors as well as execute open and close procedures for Sensitive Compartmented Information Facilities (SCIFs). The latter may require a consultant to flex their schedule to meet mission requirements. Contractor personnel are expected to individually maintain appropriate systems access, facility access, and badging unless directed otherwise by the government.

III. Other Performance Requirements

A. Furnished Equipment (GFE) and Government Furnished Information

The government must provide the facilities, equipment, materials, and/or services listed below. Performance of this effort may require the contractor to access and use data and information proprietary to a government agency or government contractor, which is of such a nature that its dissemination or use, other than in performance of this effort, would be averse to the interests of the government and/or others.

Contractor and/or contractor personnel will not divulge, or release data or information developed or obtained in performance of this effort, until made public by the government, except to authorize government personnel or upon written approval of the Contracting Officer (KO). The contractor will not use, disclose, or reproduce proprietary data that bears a restrictive legend, other than as required in the performance of this effort. Nothing herein will preclude the use of any data independently acquired by the contractor without such limitations or prohibit an agreement at no cost to the government between the contractor and the data owner, which provides for greater rights to the contractor.

The government is not responsible for providing equipment for contract employees performing duties in a telework status, except for a government furnished Windar laptop computer if available.

As determined by mutual agreement, the government will provide additional property that may be required in the performance of this effort.

At the request of the government, or at completion of this effort, the contractor will immediately return any government-provided property, including any equipment, specialized or off-the-shelf software, and all other property provided by the government for the contractor to use to complete this effort.

B. Government Furnished Information and Other Project Support

The government will provide the contractors with access to relevant government facilities, studies, reports, data, and key staff as required to perform the tasks contained in this PWS. Where necessary, the government will also facilitate access to necessary data from the Military Services. The government will provide timely feedback and comments on contractor draft deliverables within ten (10) working days of receipt to ensure final deliverables are received in a timely manner.

C. Utilities

All utilities in the facility will be available for the contractor’s use in performance of duties outlined in this PWS. The contractor must instruct employees in utilities conservation practices. The contractor must be responsible for operating under conditions that preclude the waste of utilities.

D. Facilities

The contractor will be allowed access to the government's facilities, as specified below:

DXM office location, to include issuance of building passes to qualified contractor personnel supporting contract requirements. Building pass/access request information as required by campus and or facility procedures.

Office space and related utilities at DXM office appropriate for the number of positions, information to be stored, and equipment to be used, in performance of the contract (on-site only).

Office furniture appropriate for performance of the contract (on-site only). Computer hardware, software, networks, systems, and related technology, as necessary, to perform the requirements of the contract.

Information, manuals, instructions, folders, and other data required to perform the requirements of the contract.

Telephones and communications systems for performance of the contract (on-site only).

E. Government Furnished Services

The government must provide for contract operations access and logon IDs as required to relevant DoD networks and other applications. Note: The government's provision of these services must not confer government civilian personnel status on contractor recipients.)

F. Payment of Unauthorized Work

No payments will be made for any unauthorized supplies or services or for any unauthorized changes to the work specified herein. This includes any services performed by the contractor of their own volition or at the request of an individual other than a duly appointed KO. Only a duly appointed KO is authorized to change the specifications, terms, and conditions under this effort.

G. Personnel Transition.

If there is a change in contractor or if the operation reverts to the DLA, the contractor must provide phase in/out orientation. Phase in/out orientation must begin as soon as possible after contract award or changeover is directed. During the phase in/out orientation period, the incumbent contractor must be fully responsible for performance requirements and cooperate to the extent required to permit an orderly changeover to the successor. Weekly status reporting will be required of each contractor. Project lead will be kept informed of any problems or issues and their status.

Should the contract be terminated for any reason, one week after notification of…