FINAL 124th OG OHWS PWS--12 Apr 23.pdf

124th Operations Group, Idaho Air National Guard

Gowen Field, Boise, Idaho

Performance Work Statement (PWS) for

Optimizing of the Human Weapon System-Local (OHWS)

Service Date: 12 April 2023

Point of Contact: Col Ryan Richardson, Commander

Contracting Officer: Major Jeffrey Dehaven

Contracting Officer’s Representative: TBD at time of Award

PERFORMANCE WORK STATEMENT (PWS) FOR

Optimization of the Human Weapon System (OHWS) Services

1.0 General:

1.1 Introduction/Background: This Task Order is a requirement which supports the 124th Fighter Wing (FW). Up to 85% of Air Force fighter aircrew surveyed reported some type of spine discomfort during their career. The OHWS program is designed to meet the unique physical needs of the rated fighter aircrew. Conditioning is accomplished through a comprehensive, coordinated, multidisciplinary “pre-habilitative” physical training program with focused strength and conditioning, performance nutrition, and physical therapy. The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform injury prevention, pre-habilitation services, and human performance optimization services to rated personnel assigned to the applicable fighter aircraft units. The Contractor shall furnish consultation and reports, similar to the range of services found in a commercial facility, as well as services specialized to meet the needs of fighter aircrew.

1.2 Task Order Objective: The purpose of placing OHWS program Specialists in close proximity to aircrew is to reduce frequency and severity of injuries and time lost from service, improve long term quality of life, optimize human performance/ readiness, avoid injury prior to occurrence, increase aircrew production, and support fighter aircrew retention.

1.3 Period of Performance (PoP): The Period of Performance shall be One (1) Base Year (12 months) and four (4) Option Years (12 months each).

1.4 General Information:

1.4.1 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Performance Requirements Summary (PRS). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

1.4.2 Recognized Holidays: The following are recognized US holidays. The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day:

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day

1.4.3 The contractor shall provide services for the 124th Operations Group (OG), 124TH Fighter Wing (FW) at Gowen Field Airbase in Boise, Idaho. Hours will not exceed 80 hours a week and will generally be 0800-1600 each workday during regular work weeks, and 1200-2000 during “night flying” weeks as defined by the Idaho Air National Guard Calendar.

The standard times will fluctuate based on the exact flying schedule but will not be in excess of an 8-hour day. Other non-standard hours may include recognized US holidays, or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. The Unit will provide at least two weeks’ notice requiring a change to the standard operating hours. Performance shall be at the squadron building and/or facility designated by the 124th OG Commander on Gowen Field. The contractor shall always maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. At the time of contract award, the Contractor must have hired personnel appropriately licensed to begin immediate implementation of the contract’s requirements to avoid any delay in services.

1.4.3.1 Unscheduled gate closures by the Security Forces Squadron (SFS) may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.3.2 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall always carry proper identification with them. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

Security Requirements. Host Unit SFS, completes a vetting process on all contractors, venders and visitors who are requesting access to the installation on a frequent basis. This process is a review of individual criminal history, driving status and any prior revocations from military installations. Those who pass the vetting process will receive an annual Anti-Terrorism (AT) briefing prior to being issued

1 either a Defense Biometric Identification (DBIDs) Card or temporary pass. Contractors, Vendors, and Visitors will complete the vetting process annually if entry to the installation is still required.

1.4.4.1 General requirements.

The Contracting office will coordinate with the host SFS Pass and ID section all work that will be performed on each installation at a minimum 5 days in advance. The Contracting office should provide a contract document to the host SFS Pass and ID section which will contain the following:

a. Location of work.

b. Type of work being performed.

c. Time span of work.

d. Hours work will be performed.

e. Contracting officer contact information.

f. Completed access request form with all information and signatures.

g. Turn all access request forms over to SFS for vetting.

h. Responsible area POC where work is being performed.

i. Contact information for the contractor POC.

1.4.4.2 Contractors and Vendors requirements:

a. Complete access request form and appropriate signatures and return to the Contracting office.

b. When cleared to work on base via vetting process, proceed to local facility for DBIDs issue.

c. Contractors, Venders will receive an ATO briefing prior to being given unescorted access to the installation, as required.

d. Contractors will enter main gate each day for work between the hours of 0700 – 1630 unless otherwise coordinated. Hours outside of those listed may be approved on individual contractor needs and will be approved by host SFS and the COR.

e. Contractors/vendors are responsible for all state/local traffic law while operating a vehicle on the installation. Vehicle operators must have current driver’s license.

f. Contractor vehicles will be searched each time entering the installation, per local host directive.

Contractors will surrender their issued DBIDs card or pass to the officer at the gate for inspection.

Drivers will follow requirements of SFS personnel.

g. No weapons, firearms are authorized on the installation. Knives with blades 3 inches or shorter are allowed if they are used to perform their job.

1.4.4.3 Vetting and disqualifying factors:

a. All personnel requesting unescorted access to the installation will be vetted by performing a criminal background check. Once a person clears the criminal history the Contracting office will be advised the requestor is authorized to proceed for AT Brief and DBIDs card issue.

b. In the event of failure to meet the vetting process, the Contracting office will only be told the individual did not meet the process with no further information.

c. Disqualifying factors:

- U.S. Citizenship, immigration status or Social Security Number cannot be verified.

- Barred from entry/access to any military installation or facility.

- Wanted by federal or civil law enforcement authorities, regardless of offense or violation.

- Conviction of firearms or explosives violations.

- Conviction or espionage, sabotage, treason or terrorism, murder, sexual assault, armed assault/robbery, rape, child molestation, drug possession with intent to manufacture, sell or distribute.

- Name appears on federal agency watch list or hit list for criminal behavior, or terrorist watch list.

- Felony Conviction.

1.4.4.4 Work being performed in controlled or restricted areas.

a. When work is being performed in a controlled or restricted area, the contractor(s) must be under escort by military personnel during the time of the project. Normally owner/user is responsible for escort duties. SFS will not be responsible for escort duties.

b. Contracting office will need to coordinate a free zone letter through the Wing Commander and SFS with detailed information of work being performed and attached drawings of free zone information.

c. Contractor will be responsible for the security of all personal tools and supplies.

d. Supplies will not be left within 25 meters internal and external of the boundary.

e. Containers, equipment, or other materials will remain 25 meters away from all occupied facilities.

f. Unattended vehicles shall be rendered immobile by removing the keys or other suitable means.

g. During increased Force Protection Conditions, contractors, venders may be denied entry to the installation.

1.4.4.5 Completion of work.

a. When work is completed and the contract is closed out, the contractor is required to turn in all issued DBIDs cards or temporary passes to SFS for accountability and destruction.

1.4.4.6 COMSEC/IT Security. All communications with Department of Defense (DoD) organizations are subject to communications security (COMSEC) review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.4.7 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with DFARS 224.103 and DoDD 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of these policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

a. Since the health care workers under this contract have access to and/or process information requiring protection under the privacy act of 1974, these positions are considered "ADP III" positions.

Compliance with DoD Directive 8500.1, DoD Directive 5200.2, AFI 31-501 and AFI 33-202 is mandatory for ADP III positions. Therefore, a National Agency Check with Inquiries (NACI) is required for each health care worker under this contract. The Contractor shall fully adhere to the provisions of referenced publications by having each of their employees who are performing under this contract make an appointment (through the Contracting Officer Representative (COR)) with the appropriate security organization at the installation where service is provided. Contractors will be fingerprinted and required to complete the appropriate forms, usually a Standard Form 85-P, Questionnaire for Public Trust Positions. The contractor shall advise their employees that a favorable report is a required condition of employment under this contract. The Contractor shall apply for the National Agency Check with Inquiries (NACI) prior to the start of performance for each health care worker.

1.4.4.8 AT Level 1 Awareness Training (AT): All contractor employees requiring access to DoD Installations, facilities, and controlled access areas shall complete Level 1 AT within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR, or to the Contracting Officer (KO) if a COR is not assigned, within 15 calendar days after completion of training. Level 1 AT is available at https://atlevel1.dtic.mil/at/.

1.4.5 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6 Special Qualifications: Copies of current certification from the National Athletic Trainer’s Association (NATA) and/or host country equivalent and the license to practice, including copies of current license(s) must be provided. Athletic Trainer and Physical Therapist medical/preventive services will be determined by the unit commander (commander may delegate this authority to unit medical personnel) based on medical laws governing the assigned unit’s location and local law. Contractor is required to provide résumés detailing experience and qualifications sufficient to perform the requirements of this PWS, including, at a minimum, Bachelor of Science in Athletic Training and/or Physical Therapy, Master of Science, NATA Member (if Athletic Trainer), ATC and PT License, Cardiopulmonary Resuscitation (CPR) to include Automated External Defibrillator (AED) training/certification, NATA, and PT continuing education compliant, evidence (s)he has worked directly with workers’ compensation employees under the supervision of a Licensed Physician or Physical Therapist. These qualifications are necessary to work with pre-habilitative industrial employees who fall under the jurisdiction of the Federal Employees Compensation Act and the special needs of working with United States DoD fighter aircrew.

1.4.6.1 The Physical Therapist must be a current Licensed Physical Therapist and hold a degree from an American Physical Therapy Association (APTA) accredited institution specifically for “Physical Therapy.” No other degree will be accepted for this position. The Physical Therapist must have experience working with professional and/or collegiate athletes, or equivalent. A minimum of four (4) years’ experience is desired. The Physical Therapist must have experience working in an orthopedic out-patient physical therapy clinic or sports medicine clinic. A minimum of five (5) years’ experience is desired. Previous experience working with combat related injuries and fighter aircrew is strongly preferred.

1.4.6.2 The Athletic Trainer must be a current Licensed Athletic Trainer by the OATA process, a current Athletic Trainer (AT) Certification from the National Athletic Trainers’ Association (NATA) and hold a degree from an NATA accredited institution specifically for “Athletic Trainer.” No other degree will be accepted for this position. The Athletic Trainer must have experience working with professional and/or collegiate athletes. A minimum of four (4 ) years’ experience is desired. The Athletic Trainer of must have experience working in an orthopedic out-patient physical therapy clinic. A minimum of three

(3) years’ experience is desired. Previous experience working with combat related injuries and fighter aircrew is strongly preferred.

1.4.6.3 The Strength and Conditioning Specialist must possess a bachelor’s degree (master’s preferred) in an accredited exercise science, health science, or physical education-related discipline. A minimum of five (5) years of experience is desired. The contractor shall possess and maintain current certification by the National Strength and Conditioning Association (NSCA) as a Certified Strength and Conditioning Specialist (CSCS). Maintenance of this certification shall be an enduring element of the requirement.

Demonstrated sustained experience working with elite athlete populations is highly desired. Creditable specialized experience includes: developing long and short- range planning and coordination of sport/mission specific performance programs resulting in attributable results with elite athletes (e.g., Division I collegiate, Olympic, professional level athletes or SOF- specific tactical professionals). The contractor shall be physically proficient to demonstrate all prescribed exercises / techniques and to hike over rough terrain and function in austere environments. Contractor must be able to lift and manipulate loads and plates up to 25 kilograms.

1.4.7 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5.

The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any. The contractor shall resolve outstanding issues raised by the Government, as soon as possible. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.8 Contract Manager (CM): The contractor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, (or the KO if a COR is not assigned), to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO.

The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.9 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non- Government entities/ Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

The contractor shall retrieve all identification media (including vehicle passes) from their employees who depart employment for any reason. All identification media (e.g., badges and vehicle pass) shall be returned to the KO within 14 days of an employee’s departure.

1.4.10. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract.

The contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include but are not limited to: removal from the contract, reduction in benefits, or termination of employment. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.11 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.12 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.0 Definitions and Acronyms:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts and make related determinations and findings on behalf of the government. Note:

The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor if that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORKDAY. The number of hours per day the contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. In accordance with the current year Idaho Air National Guard calendar including drill weekends, unless specified otherwise. This will average 80 hours every two weeks and will equate to 20 workdays in a 4-week period. Services will be available during hours outlined in paragraph 1.4.3

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk and office space. Contractors should be prepared to work in a 200 sq. ft. facility although larger accommodations may be possible. The Government may increase the work area at their discretion.

3.2 Materials: None.

3.3 Equipment: None. The contractor may have access to on base gym facilities at the discretion of the COR to execute this contract. The contractor will provide all necessary therapy-specific equipment.

3.4 Services:

3.4.1 The Government will assist in aircrew scheduling, working together with contractor’s scheduler and contractor as appropriate.

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1. The contractor must accomplish the goals of the OHWS program to meet the specifics of high-G aircraft and must provide their own equipment to meet the technical needs of the OHWS program. At a minimum, the contractor must have equipment to assess, monitor, and strengthen the neck, back, and spine.

4.1.1 Health Insurance Portability and Accountability Act (HIPAA) compliant software to perform all functions and communication of Electronic Medical Records.

5.0 SPECIFIC TASKS: Services provided by the contractor shall include the following: initial assessment of each aircrew, care for personnel who individually seek (or are medically or command-directed to engage) the services of OHWS Specialist services; subject matter expertise concerning pre-habilitation evaluation/assessment, injury prevention, accommodation processes and implementation, ergonomic assessment and implementation, remedial training, and optimized performance physical training (e.g. strength and conditioning for fighter aircrew). The contractor shall provide the following resources under this contract: licensed Physical Therapist, licensed Athletic Trainer, and licensed Strength and Conditioning coach.

5.1 Primary Injury Pre-habilitation: Evaluate and provide pre-rehabilitation of all affected aircrew who request the services of the OHWS Specialist. Fully communicate with referring provider (if necessary), unit medical staff, and unit management in a fully HIPAA compliant fashion during the full duration of sessions in regard to personnel’s progress and return to duty status.

5.1.2 Each aircrew shall receive an initial appointment within 90 days of contract start date and/or member availability. Follow up appointments will be based on need, pre-habilitative plans, and any potential coordination with members’ military and/or civilian healthcare team.

5.1.2.1 Contractor is to provide an evaluation and assessment to the member after initial appointment.

5.1.3 The contractor shall track the status of all aircrew who are currently being followed in the OHWS program. Due no later than the final business day of each month, the contractor shall provide the COR a status report which will include an aggregate number of (1) “new aircrew” (in the program less than one week), (2) “progressing aircrew” (whose progress is on track), and (3) “prolonged aircrew” (who are expected to be in the program longer than anticipated).

5.1.4 Personnel choosing the OHWS Specialist for secondary prevention shall receive an evaluation within 4 weeks of referral unless for reasons outside the contractor’s control. Justifiable reasons for delay include installation closure, employee vacation, and Unit Drill schedule in the case of geographically distant Traditional Guardsmen, contractor capacity restraints, or acts of God.

5.2 Injury Prevention Services: Provide all forms of “primary” injury (acute and/or duty-limiting) prevention services; to include but not limited to: physical capacity as well as new member assessments, personnel health education, nutrition advising.

5.2.1 At the time of new member evaluations, contractor shall explain to members the current OHWS capabilities and limitations, describe how care is accessed through OHWS, and brief member which OHWS personnel are best qualified in the subject areas described in 1.4.6.

5.2.1.1 Individual Training Plans will be initiated beginning at the contract start date and shall include individual fitness assessment results, feedback sessions, unique training plans, and any modifications to the plan based on the physical performance status of the aircrew.

5.2.2 The contractor shall manage OHWS appointment schedules, individual OHWS Specialist work schedules, and reporting of all members who fail to attend their scheduled appointments in writing or E-mail to the COR within 24 hours of the missed appointment.

5.3 The contractor is responsible for the preventive services of spinal injuries, when appropriate, utilizing necessary equipment to support affected areas.

5.4 OHWS Specialist services are only available for military members, with priority of access given to aircrew. At the COR’s discretion, on a case- by-case basis, in coordination with OHWS Specialists, limited access to OHWS Specialist services may be granted to non-rated military personnel. At no point will non- rated utilization of OHWS services negatively impact rated operators’ access to OHWS services. Any data collected regarding injury trending and related metrics of aircrew will be separated from data collection and reporting on rated members only. The contractor will be given a list of individuals authorized under this program.

5.5 “Human Performance” and “Pre-habilitative Trending” Metrics. NLT the last business day of each month, the contractor shall produce an “Pre-habilitative Trending” metrics written report to include but not limited to: musculoskeletal pain within the local unit aircrew populace, duration of pain, origin of pain, types of pain, deployed vs. non- deployed pain, cost analysis of pain pre-habilitation sessions, comparative billing of each pre-habilitation session, cancellation/no-show rates, pain that requires surgery, and trends of musculoskeletal pain over periods of time. Metrics will also capture lost duty time due to aeromedical disposition of Duties Not Including Flying (DNIF) as well as personal removal from flying schedule (i.e., # days and/or sorties). “Human Performance” metrics shall be gathered annually to assess aircrew compliance with the OHWS program. The factors for the “Human Performance” metrics will be low back strength, neck strength, and spine strength measured at varying weights and angles as well as number of missions able to execute at a subjective 100% (i.e., not limited by pain). However, these metrics may be adjusted with concurrence of the contractor and Government.

6.0 Service contract manpower reporting is not currently required on actions of this type at this time, however in the future it may be required.

7.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication Mandatory or Advisory

Website

AFI 41-210,

TRICARE

OPERATIONS AND

PATIENT

ADMINISTRATION

FUNCTIONS

06 Jun 2012 Mandatory http://www.e-publishing.af.mil/

AFI31-501,

PERSONNEL

SECURITY

PROGRAM

MANAGEMENT

27 Jan 2005

Mandatory http://www.e-publishing.af.mil/

Technical Exhibit 1 - Performance Requirements Summary (PRS)

High-level Task Standard Acceptable

Quality Levels Method of Inspection

Primary pre-habilitation

5 Contractor performed initial assessment of current and new incoming aircrew members.

100% of all personnel

Monthly record/report reviews and client feedback

5.1 Evaluate and provide preventive services to all

affected personnel who request services of OHWS Specialist(s). Communicate with referring provider, unit medical staff, and host unit management during full duration of services

100% of all occurrences

Monthly record/report reviews and client feedback

5.1.2 Each member will receive an initial appointment

as soon as practical and/or when referred for OHWS services by member’s military or civilian medical provider.

100% of the time Monthly record/report reviews and client feedback

5.1.3 The Contractor will track the status of all

aircrew who are currently being followed in the OHWS program. Provide at least a monthly status report of 1) new members, 2) progressing members, and 3) prolonged members.

At least once every calendar month (100%)

Monthly record/report reviews and client feedback

5.1.4 Personnel choosing the OHWS Specialist for

secondary prevention shall receive an initial evaluation within four weeks of referral unless for reasons outside the Contractor’s control.

90% of the time Continuous monitoring and check ins with provider(s), and unit medical staff

Acceptable

Quality Levels Method of Inspection

Prevention/ optimization Services

5.2 Provide all forms of “primary” injury (acute

and/or duty-limiting) prevention services; to include but not limited to: physical capacity as well as new member assessments, personnel health education, and nutrition advising.

100% of the time Continuous monitoring and check ins with provider(s), and unit medical staff

5.2.1 At the time of initial assessment, explain to each

members the current OHWS capabilities and limitations, describe how care is accessed through OHWS, and brief member which OHWS personnel are best qualified in the subject areas described in 5.1.2.

100% of the time Continuous monitoring and feedback with clients

5.2.1.1 Individual Training Plans will be initiated

beginning at the contract start date and shall include individual fitness assessment results, feedback sessions, unique training plans, and any modifications to the plan based on the physical performance status of the aircrew.

100% of personnel

Monthly record/report reviews and client feedback

Conduct, Professionalism And Qualifications

5 Provide qualified/licensed Physical Therapist, Athletic Trainer, and Strength and Conditioning coach. Maintain excellent communication skills, customer service skills, and telephone etiquette.

Maintain highest medical ethics.

100% of the time Continuous monitoring and feedback with clients

5.2.2 Advise management on provision of medical

accommodation in accordance with Americans with Disabilities Act (ADA) and Equal Employment Opportunity Commission (EEOC).

100% of the time Continuous monitoring and feedback with clients, medical staff, and 3rd party providers

5.2.3 The Contractor is responsible for managing

appointment schedules, managing individual OHWS Specialist work schedules, and reporting all members who fail to attend their scheduled appointments.

100% of the time Monthly record/report reviews and client feedback

5.3 The Contractor is responsible for the preventive

services of spinal injuries, when appropriate, utilizing necessary equipment to support affected areas.

100% of the time Continuous monitoring and monthly review of reports

5.4 OHWS Specialist services are only available for

military members, Unit Leadership/Staff and Combat Mission Support personnel. Allowable exceptions, as defined in contract’s Performance Work Statement section 5.5, will be documented by Contractor and COR.

100% of the time Continuous monitoring and feedback with clients

Acceptable

Quality Levels Method of Inspection

5.5 NLT the last business day of each month, the

contractor shall produce an “Pre-habilitative Trending” metrics written report to include but not limited to: musculoskeletal pain within the local unit aircrew populace, duration of pain, origin of pain, types of pain, deployed vs. non-deployed pain, cost analysis of pain pre-habilitation sessions, comparative billing of each pre-habilitation session, cancellation/no-show rates, pain that requires surgery, and trends of musculoskeletal pain over periods of time.

100% of the time Continuous monitoring and feedback with clients, medical staff, and 3rd party providers

Technical Exhibit 2 -Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

5.1.3 Client Status Report

Provide by last business day of every month

1 Electronic Submission

COR

5.6 “Human Performance” and “Pre-habilitative Trending Metrics”

NLT 30 August 1 Electronic Submission

COR

1.4.4.10 AT Level 1 Awareness Training Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission

COR

1.4.10 Identification Media

Return within 14 days of employee’s departure from contract performance.

Original(s) Hard Copy KO

1.4.4.12 OPSEC Training Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission

COR