QandAs.pdf

Q&As for No-FEAR ACT Compliance Online Training Program

1. We would like to know if this is a brand new contract OR if there is (was) an incumbent performing these services.

If not brand new, could you please provide the current / previous contract number?

Answer: This is a new requirement.

2. What are the FHFA's IT security requirements?

Answer: INFORMATION COMMUNICATION TECHNOLOGY (ICT) ACCESSIBILITY (Sec 508)

Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L.

105-220) requires that when Federal agencies develop, procure, maintain, or use information and communication technology (ICT), it shall be accessible to people with disabilities. Federal employees and members of the public who have disabilities must have access to, and use of, information and data that is comparable to people without disabilities. As such, the following requirements apply to this solicitation:

1) Products, platforms and services delivered as part of this work statement that are ICT, or contain ICT, must conform to the Revised 508 Standards, which are located at 36 C.F.R. §

1194.1 & Apps. A, C & D, and available at https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines

2) (WEB/DOCS) E102 / 702.10 – Web Content Accessibility Guidelines (WCAG) success criteria level A & AA are incorporated as a requirement. The referenced WCAG criteria is available at

3) E202 – No General Exceptions Authorized by FHFA

The following items are identified as containing ICT: Training Platform/Content/Video/e- Material handouts *

Applicable Functional Performance Criteria: All functional performance criteria apply when using an alternative design or technology that achieves substantially equivalent or greater accessibility and usability by individuals with disabilities than would be provided by conformance to one or more of the requirements in Chapters 4-6 of the Revised 508 Standards, or when Chapters 4-6 do not address one or more functions of ICT.

Applicable requirements for software and Web products:

https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines

• E205.4 – WCAG Level A & AA Success Criteria

• E302 – Functional Performance Criteria

• E501 – Web and Software Applications

Applicable requirements for video/multimedia, electronic documents and/or support services:

• E205.4 – WCAG Level A & AA Success Criteria

• E302 – Functional Performance Criteria

3. Who are the audiences that will be required to take the course? How often will they be required to re-engage in the course? What is the volume of learners expected?

Answer: All FHFA Employees, Every 2 years and 750

4. Does the work include hosting the course on a vendor owned site, or providing the course to the client for their own hosting?

Answer: We have a training site where we can put the training module

5. Can you elaborate on "the training should be customizable", does this get to the choose your own adventure theme or other aspects are being envisioned?

Answer: FHFA should be able to give input on what goes into the training module, themes will be already included in the module for employees to choose.

6. What level of support, maintenance, and reporting is expected after the module is delivered?

Answer: None, we would like for the training to be created per our needs and then delivered.