FEMA IPAWS NPWS Recompete Draft SOW RFI Version 20251028.docx

ATTACHMENT A

STATEMENT OF WORK

FOR

NATIONAL PUBLIC WARNING SYSTEM (NPWS) CONSTRUCTION, SUSTAINMENT, MODERNIZATION, AND DECOMMISSIONING

1. GENERAL

1.1 BACKGROUND

National Public Warning System (NPWS)

The Federal Emergency Management Agency (FEMA) Integrated Public Alert and Warning System (IPAWS) Division manages the National Public Warning System (NPWS), a critical national alert and warning system used by the President of the United States to issue warnings and provide vital information to the American people during emergencies. NPWS also serves as the national interface to the Emergency Alert System (EAS), as outlined in Federal Communications Commission (FCC) 47 Code of Federal Regulations (CFR) Part 11.

NPWS was established to deliver a reliable, integrated, flexible, and comprehensive system for disseminating alerts and warnings to the American public during emergencies, including war, terrorist attacks, natural disasters, or other threats to public safety and well-being. It ensures the President can communicate with the American people under all circumstances. When not in use by the President, local and state authorities can use NPWS PEP stations to issue emergency communications to the public during incidents. IPAWS equips alerting authorities with the tools to quickly and efficiently issue timely alerts and warnings through multiple communication channels to protect lives and property. IPAWS also oversees updates to elements of EAS.

NPWS is composed of multiple FEMA operations centers, over 70 private radio stations known as Primary Entry Point (PEP) stations, and communications networks that connect the operations centers with the PEP stations. FEMA establishes collaborative agreements with commercial radio stations to host NPWS PEP sites on their property, enabling them to receive and transmit Presidential messages. NPWS operates as a radio broadcast-based program, not an information technology (IT) system development initiative.

NPWS PEP stations serve as the primary source for initiating national alerts. Each NPWS PEP station is equipped with backup communication systems and power generators to ensure continuous broadcasting of critical information during and after emergencies. NPWS includes private sector AM, FM, and TV broadcast stations; cable systems; direct broadcast satellite services; satellite digital audio radio services; and other participating entities.

Statutory legislation for IPAWS includes:

The Robert T. Stafford Disaster Relief and Emergency Assistance Act of 1988, as amended, Title II, Sec. 202, Title VI, Sec. 611 (Public Law 93-288), 42 U.S.C. §§ 5132, 5196 (1988) provides the legal authority for federal disaster response, enabling the President to declare emergencies and mobilize FEMA resources required to coordinate and disseminate emergency communications to the public during federally declared disasters. The Stafford Act authorizes the President to “enter into agreements with the officers or agents of any private or commercial communications systems who volunteer the use of their systems on a reimbursable or non-reimbursable basis for the purpose of providing warning to governmental authorities and the civilian population endangered by disasters.”

The IPAWS Modernization Act of 2015 (Public Law 114-143), 6 USC §321o-1: Integrated Public Alert and Warning System (2016) mandates the continued operation and modernization of IPAWS. The law states, in part:

“ (1) modernize the integrated public alert and warning system of the United States (in this section referred to as the “public alert and warning system”) to help ensure that, under all conditions, the President and, except to the extent the public alert and warning system is in use by the President, Federal agencies and State, tribal, and local governments can alert and warn the civilian population in areas endangered by natural disasters, acts of terrorism, and other man-made disasters or threats to public safety; and

(2) implement the public alert and warning system to disseminate timely and effective warnings regarding natural disasters, acts of terrorism, and other man-made disasters or threats to public safety.”

Sec. 1756 of the National Defense Authorization Act for Fiscal Year 2020 (Public Law 116-92), 6 USC §321o-1: Integrated Public Alert and Warning System (2019) includes provisions to enhance emergency communication systems, with a focus on cybersecurity, authentication, and reliability of public alerts. These improvements support IPAWS by strengthening system integrity and ensuring secure, trusted delivery of alerts.

The IPAWS Division adheres to the statutory mandates above, as well as Key Performance Parameters (KPPs) focused on the timely dissemination of alerts and the percentage of the U.S. population within broadcast range of PEP sites equipped with high-altitude electromagnetic pulse (HEMP) protection. As part of its ongoing modernization efforts, the IPAWS Division remains committed to addressing these KPPs while simultaneously sustaining and upgrading NPWS infrastructure. Two critical NPWS KPPs are shown below:

Timeliness:

Timely dissemination of alerts and warnings to American people upon request for activation

Coverage:

Percent of United States Population directly covered by NPWS PEP Stations with HEMP protection

The reliability of the NPWS is enhanced through established procedures and agreements designed to improve the dependability of private sector radio station transmitters that voluntarily serve as PEP stations within NPWS. Effective coordination and collaboration between government and private sector entities ensure the system remains capable of broadcasting a presidential audio message accessible to 90% of the U.S. population. While the management and staff of individual private sector radio stations retain control over their operations, commercial radio stations are inherently driven to maintain continuous broadcast services to remain competitive in the industry. To further bolster reliability, the IPAWS Division installs additional backup systems at participating radio station transmitter facilities, ensuring the capability to transmit a presidential message within 10 minutes of activation during and after a national emergency.

The modernization and sustainment of NPWS infrastructure and operational readiness are critical to the Nation’s preparedness and resilience. The resilience of NPWS centers on ensuring the President’s ability to communicate with the American people before, during, and after an event, or as soon as possible thereafter. This resilience is maintained through a multi-layered architectural approach, incorporating measures to maximize the rapid restoration of the system or its critical components in the event of a temporary disruption caused by a major incident.

The IPAWS Division is modernizing PEP stations to enhance the infrastructure that supports the President and FSLTT alerting authorities in delivering emergency communications to the public. As a critical component of the nationwide system of voluntary commercial radio broadcasters, PEP stations ensure reliable communication during emergencies. Modernization efforts include preconstruction activities such as site assessments, environmental and historical preservation screenings, site preparation, and civil engineering. Additionally, the development of PEP shelters involves fabricating, integrating, and testing broadcast shelter capabilities, while construction activities focus on designing and installing modular shelters and integrating essential equipment like power generators, fuel storage systems, and backup transmitters.

Safeguarding PEP station communications infrastructure is essential to NPWS resilience, enabling effective responses to threats such as electromagnetic pulse events, cyberattacks, power grid vulnerabilities, and physical security risks. Protection strategies include infrastructure hardening, enhancing resiliency and redundancy, integrating hazard-resistant features into PEP station designs, and implementing advanced security systems. These measures aim to reduce risks, strengthen system resilience, and ensure the continuous operation of PEP stations during emergencies.

Modernized NPWS PEP station facilities adopt a comprehensive, all-hazards approach to emergency communications. The IPAWS Division defines an “all-hazards” approach as the capability to address the full spectrum of hazards, risks, and corresponding responses. This requirement is based on the 2006 DHS National Planning Scenarios. Protection against all hazards includes the ability to safeguard power systems from HEMP events and other transient conditions in power line circuits. This protection is achieved through in-line active filtering, which ensures that equipment remains operational before, during, and after a HEMP event.

All NPWS PEP stations are now part of a comprehensive sustainment program. This program involves conducting periodic tests and inspections, performing routine maintenance as specified by equipment manufacturers, and addressing issues caused by equipment malfunctions or failures. It also includes the operations and management of the NPWS Technical Service Center (TSC), which plays a vital role as a testing and troubleshooting hub, a systems integration center, and a tertiary activation point for the NPWS network. Recognized as an NPWS PEP station facility, the TSC serves as a central component in NPWS sustainment operations.

To date, these NPWS modernization and sustainment efforts have led to the following accomplishments:

· Sustained operations at 74 NPWS PEP stations.

· Modernized 21 original NPWS PEP stations by equipping them with all-hazards shelter systems featuring advanced survival and resilient technologies, with modernization planning and implementation underway for 16 additional stations.

· Successfully managed and supported operational and test evaluations conducted by third-party evaluators.

· Operated and maintained the NPWS TSC to host, develop, test, and support the deployment of NPWS communication systems.

· Enhanced operational, maintenance, training exercise, and testing plans for NPWS PEP stations while continuing to train station personnel and local emergency management responders on the operation of NPWS PEP station facilities.

· Conducted exercise projects to test and evaluate NPWS capabilities in the communities served by NPWS PEP stations.

· Sustained NPWS PEP station broadcast coverage, reaching 90% of the U.S. population.

Types of NPWS PEP Stations and Relay Facilities

Overview of NPWS PEP Stations

· As stipulated in the Robert T. Stafford Disaster Relief and Emergency Assistance Act, the President is authorized to enter into agreements with the officers or agents of any private or commercial communications systems who volunteer the use of their systems on a reimbursable or non-reimbursable basis for the purpose of providing warning to governmental authorities and the civilian population endangered by disasters. NPWS PEP stations are part of the nationwide network of voluntary participating radio broadcast stations, satellite operators, and other entities connected with government activation points that serve as the primary source of initial broadcast of a national alert.

· As mandated by the IPAWS Modernization Act, the NPWS Network ensures the President and designees can alert, communicate, and reassure the American public during a national crisis under all conditions. When not transmitting a Presidential message or conducting national-level testing, NPWS can support state, tribal, territorial, and local emergency communications and reassurance with the public when other forms of communication fail.

· To ensure the President can communicate to the public under all conditions, FEMA installs NPWS broadcast shelters at radio station tower facilities to provide resilient emergency broadcast services. FEMA is modernizing select radio stations across the country to ensure continuity of broadcast services during natural disasters or other emergencies.

· Broadcast radio, especially AM radio, remains a vital component of emergency response efforts. Radio stations often remain operational when other methods of public alerting are unavailable, adding a layer of resilience to the array of emergency communication tools. They deliver real-time updates with critical, life-saving information while offering reassurance to the public before, during, and after a disaster.

· The resilient infrastructure of NPWS shelters enables NPWS PEP stations to serve as a dependable communication backbone for emergency response efforts, ensuring the delivery of critical emergency communications to the public when they need it most.

· The IPAWS Division equips NPWS PEP stations with resilient, HEMP-hardened shelters and infrastructure. These include backup power systems; EMP; and chemical, biological, radiological, and nuclear (CBRN) protection; backup communications systems; emergency supplies; and generator fuel to sustain broadcasts when all other communications fail to ensure uninterrupted public alerts and reassurance during disasters.

· NPWS PEP stations partner with local and state emergency management agencies, law enforcement, emergency responders, and community organizations to deliver coordinated messaging that supports communities in preparing for, responding to, and recovering from emergencies. This partnership enables authorities to issue localized alerts that can be broadcast in long-form through NPWS PEP stations, ensuring critical messages reach affected populations even when other communication systems, such as the internet or cellular networks, are unavailable.

· Trained personnel are equipped to operate the shelters for up to 60 days, ensuring the station remains on air to deliver emergency communications to the public and broadcast messages from local, state, and federal governments, as well as community organizations.

· FEMA is actively modernizing NPWS facilities to enhance their capabilities, ensuring radio remains a dependable resource during crises. Currently, 77 NPWS stations provide coverage to over 90% of the U.S. population.

· For more information about IPAWS or the PEP modernization effort, visit https://www.fema.gov/emergency-managers/practitioners/integrated-public-alert-warning-system/broadcasters-wireless.

There are four types of stations currently in operation under the NPWS: original, expansion, modernized, and relay. These facilities provide different capabilities and functions. All NPWS PEP stations are secured facilities with restricted access, alarms, and continuous monitoring.

Original PEP Stations

Original NPWS PEP Station facilities are the first generation of PEP stations. They typically include one or more standby diesel generators, fuel storage tanks, fuel filters, monitoring systems, EAS and other communication devices, telephone auto-couplers, and telephone lines. Many of these sites feature generators and fuel tanks that are over two decades old. All stations are equipped with Ku-Band satellite systems that connect them to two FEMA control points, along with Public Switched Telephone Network (PSTN) communications and control circuits.

Original stations lack HEMP resistance and are equipped with outdated and unreliable power generation systems. Additionally, they do not have functional emergency audio program equipment, and where audio equipment is present, it is often over 20 years old, making it obsolete and inoperable. Currently, there are approximately 15 original facilities in operation.

Example of Original facility (configurations vary)

Expansion PEP Stations

Expansion NPWS PEP Station facilities feature prefabricated modular concrete structures with HEMP-resistant broadcast communication capabilities housed within a removable Faraday cage design. A separate concrete HEMP shelter protects the emergency power generator. This design requires all broadcast communications equipment to be disconnected when not in use. Currently, there are approximately 38 expansion facilities in operation.

These facilities are aging and will require updates to meet the current protection standards of the modernized PEP stations. Although not part of the immediate scope of work, the IPAWS Division anticipates that planning for updates to the expansion sites will occur during the contract's period of performance and will require contractor planning support.

Example of Expansion facility (configurations vary)

Modernized PEP Stations

Modernized NPWS PEP Station facilities adopt a comprehensive, all-hazards approach to emergency communications. In alignment with Executive Order 13865, Executive Order on Coordinating National Resilience to Electromagnetic Pulses (March 26, 2019), Section 5(f)(vi), which mandates the maintenance of survivable systems to deliver emergency information to the public during and after EMP events, modernized facilities incorporate two high-carbon steel structures that provide continuous HEMP protection as well as CBRN air filtration capabilities. These shelters are equipped with a live broadcast studio, recording and editing facilities, a transmitter, restrooms, and other essential features. Currently, there are approximately 21 modernized facilities in operation.

Example of Modernized Facility (Configurations Vary)

Modernized All-Hazard Shelters Description The shelters developed for modernized NPWS PEP stations are durable, self-sustaining units designed to endure extreme conditions while providing a secure environment for extended broadcasting operations. Constructed with low-carbon steel shielding over a structural steel frame, these shelters are engineered to resist HEMP and once installed, can withstand winds of up to 125 mph. Additionally, the transmitter shelter is equipped with protection against CBRN particles.

Transmitter Module Description The transmitter module serves as the core of the broadcasting system, designed to accommodate two personnel for up to 60 days. It provides a comfortable and habitable environment with temperature control ranging from 65 to 78 degrees and basic sanitation facilities. The module includes a fully equipped broadcast studio and RF transmitter, ensuring reliable, high-quality audio production and broadcasting capabilities. For protection and security, it features a pneumatic door for HEMP shielding, a steel outer door for secure entry, stainless steel penetration plates for essential connections, and comprehensive internal and external security measures, including cameras and deadbolt keylocks.

Generator/Mechanical Module Description The generator/mechanical module provides the power necessary to operate the entire system. It houses a robust generator (50kW diesel or 60kW propane) capable of running continuously for up to 60 days. The module is equipped with two HEMP power filters to safeguard against electromagnetic threats and an automatic transfer switch to ensure uninterrupted power in the event of grid failure. Similar to the transmitter module, it features a pneumatic door for HEMP protection, a steel outer door for secure entry, and stainless-steel penetration plates to enable secure and efficient operation.

Together, the transmitter module and generator/mechanical module shelters create a self-contained, secure, and resilient broadcasting system designed to operate independently for extended durations, even under the most demanding environmental conditions.

Standard Fuel Installation The standard fuel installation is designed for resilience, supporting either a double-walled 5,000-gallon diesel tank or a 10,000-gallon propane tank. It is built on a rigid steel structural base to ensure durability and stability. The system includes filters, monitors, leak detection, and pumps to maintain a reliable and stable fuel supply, all while adhering to environmental regulations. Key features include fiber optic communications, vibration-isolated fuel lines, and integrated monitoring, control, and alarming electronics for effective fuel spill and discharge management. For transportation, the installation is compatible with standard truck flatbed trailers and installed using a crane.

Relay Facilities

NPWS uses broadcast content providers and syndicators to relay NPWS messages to other dissemination platforms across the Continental United States (CONUS) and Outside the Continental United States (OCONUS). Relay facilities, such as SiriusXM and Premiere Media, focus exclusively on transmitting critical national messages and may not be equipped with FEMA-supplied generators, fuel, or infrastructure. FEMA supports the mission by providing communication capabilities, including satellite and PSTN systems. Currently, there are three broadcast relays in operation.

1.2 SCOPE

The IPAWS Division within the FEMA Office of National Continuity Programs (ONCP) requires contractor support for the following task areas:

· NPWS PEP Station Sustainment

· NPWS Technical Services Center (TSC)

· NPWS PEP Station Modernization

· NPWS Modernization Management

· NPWS PEP Station Pre-Construction

· NPWS PEP Station Construction

· NPWS PEP Station Shelter Fabrication

· NPWS PEP Station Decommission and Recommission

Supporting the NPWS activities above requires significant subject matter expertise and experience in preconstruction and construction planning, execution, and management specific to a broadcast-based program. This Scope of Work pertains strictly to a broadcast-based program and is not an IT system development initiative.

The contractor will be responsible for managing and overseeing construction and must have a proven track record of delivering multiple simultaneous projects on time, within budget, and to the highest quality standards. It is imperative that the contractor demonstrates exceptional expertise in coordinating teams, engaging stakeholders, and adhering to all safety, environmental, and regulatory requirements. The contractor shall provide construction management personnel with proven track records of managing diverse teams, coordinating with stakeholders, and mitigating risks, and they must bring exceptional organizational, leadership, and results-driven professional skills to every project. The contractor must be adept at handling complex challenges and consistently deliver successful outcomes in fast-paced and demanding environments.

The contractor shall provide NPWS services and support across CONUS, OCONUS, and U.S. Territories. Work shall be performed concurrently at multiple locations throughout the duration of the contract. The contractor will deliver services to the IPAWS Division to sustain NPWS PEP capabilities, including maintaining and repairing NPWS PEP station equipment and operations when damaged or inoperable. Additionally, the contractor will modernize existing NPWS PEP station facilities and equipment while supporting environmental and historic preservation efforts related to modernization, construction, decommissioning, and sustainment activities.

The contractor shall manage and coordinate tasks involving maintenance, modification, upgrades, purchase, and replacement of facilities and equipment. This includes overseeing site sustainment support activities related to the NPWS TSC. The contractor will also modernize and manage an existing point-of-contact, inventory, and trouble ticket/escalation database. Responsibilities include managing fuel replenishment (FEMA owns over 650,000 gallons of fuel) and shelter rations; conducting emergency equipment repairs; monitoring fuel systems; and handling related permits, registration documents, and fees.

Furthermore, the contractor shall conduct HEMP shielding effectiveness testing and maintenance, support operational exercises and testing, and provide operator and maintenance training as needed. At the Government’s discretion, the contractor may support NPWS PEP activation suite systems software development projects to integrate, support, and maintain ongoing sustainment activities.

The contractor shall also promote private sector radio station participation in NPWS by facilitating discussions and meetings between station owners, participants, and FEMA.

2. REQUIREMENTS AND TASK AREAS

The IPAWS Division requires targeted activities and services within the following task areas. Under this contract, the Government may issue Task Orders directing the contractor to perform work and fulfill requirements associated with these task areas. Throughout the implementation of the requirements, the contractor shall deliver periodic status updates and maintain regular communication with the IPAWS Program Manager.

2.1 NPWS SUSTAINMENT

The sustainment of NPWS capabilities is essential to the safety and well-being of U.S. residents and the protection of their property. NPWS depends on a complex network of geographically dispersed emergency operations, information technology, and communications equipment located at FEMA facilities and private sector radio stations serving as PEP stations. The contractor shall provide support to ensure this equipment remains operational and reliable under all conditions.

The NPWS Sustainment contractor is responsible for developing a project schedule for PEP station scheduled and preventive maintenance, which is subject to approval and oversight by the IPAWS Division. This schedule is adjusted as needed to address unplanned maintenance or servicing requirements. Scheduled and preventive maintenance tasks include servicing generators, maintaining fuel storage tanks, and refurbishing or replacing aging equipment to ensure continued functionality and reliability.

The contractor shall carry out the following tasks:

· Operational Support: Provide support to maintain the operational readiness of NPWS in the event of a catastrophic event or emergency. This includes developing and executing operational plans, conducting training, and organizing exercises to ensure the system’s preparedness.

· Maintenance Activities: Perform inspections and maintenance of equipment, including broadcast equipment (e.g., transmitters, audio on-air and production equipment, and monitoring systems) and generators. Tasks include replacing fluids and components in accordance with manufacturer schedules, analyzing fluids and components to assess remaining service life, and providing recommendations for repair or replacement. Upon receiving Government approval, execute recommendations by repairing or replacing broadcast, power generation, monitoring, and other related equipment as necessary.

Example of Audio System Components and Interconnections (some details have been removed for security)

· Perform and coordinate maintenance and repair activities, including collaborating with the Government and broadcast stations to secure services and verify outcomes.

· Maintain NPWS through a comprehensive, configuration-managed maintenance program that encompasses urgent and routine repairs, preventive maintenance, and outage monitoring to ensure system readiness during activation.

· Execute repair and replacement tasks, including receiving, documenting, and addressing repair requests as well as providing oversight and follow-up to validate repair efforts.

· Support, coordinate, and/or manage testing activities for systems and sites involved in NPWS operations, including assistance with regular local or periodic national-level testing, specialized testing such as HEMP testing and maintenance, and participation in exercise events.

· Maintain, manage, and coordinate 24/7 monitoring of equipment status, including procedures for receiving, documenting, evaluating, and responding to alerts, messages, and indicators of equipment malfunctions or related issues.

· Collaborate with organizations, such as broadcaster organizations, other FEMA entities, and governmental agencies responsible for environmental compliance, while keeping the Government informed of status updates and communications.

· Assess, recommend, and implement security enhancements at NPWS PEP stations, addressing physical, electronic, configuration, and operational security measures.

· Provide training to broadcast personnel and local, state, and tribal responders on emergency broadcasting procedures and the operation of NPWS and PEP station equipment, including instruction on sustainment services and NPWS-related topics.

· Manage inventory and restock essential supplies at PEP stations, including water and food rations.

· Perform asset management tasks, including tracking, documenting, and supporting over 3,600 NPWS trackable pieces of equipment.

· Ensure PEP site compliance with federal, state, and local environmental laws and regulations.

· Develop and implement approved mitigation measures, as needed, to address and remediate any environmental compliance issues.

· Provide the Government with status updates and detailed reports on sustainment activities and their outcomes.

NPWS Technical Services Center

The IPAWS Division oversees the NPWS TSC, a government facility located at the Naval Support Facility in Indian Head, MD. This facility houses replicas and approximations of NPWS PEP stations and other related technologies, enabling the monitoring and control of all NPWS PEP stations across the country.

The NPWS TSC performs daily testing and monitoring of the NPWS PEP network via PSTN and SATCOM. Communications technologies are configured, tested, and prepared for fielding from this site. The TSC of two buildings with a total of approximately 3,500 sq. ft. The buildings contain technical spaces, offices, restrooms, storage, and meeting facilities. The contractor shall provide the following services, products, and solutions to achieve this objective:

1. Operations and Maintenance Support – The TSC facilitates ongoing prototyping, maintenance, and exercises for alert and warning systems and components to ensure the NPWS remains operational and ready. The contractor shall provide the following services:

a. Perform systems maintenance, configuration, updates, testing, troubleshooting, patching, hosting, and monitoring for:

i. EAS devices and equipment, including Sage Digital Alert System Decoder/Encoder (ENDEC), Monroe Digital/Analog Emergency Alert System Encoder/Decoder (DASDEC), Tonal Frequency Technology (TFT), and similar components.

ii. Remote control and supervisory control and data acquisition (SCADA) systems used at sites to monitor fuel levels, detect leaks, monitor security, and report back to FEMA via satellite.

iii. NPWS devices, satellite network systems and components, and PSTN components, including telephone bridges, SATCOM modems, block upconverters (BUCs), low-noise block downconverters (LNBs), feed horns, fiber Interfacility Links (IFLs), audio codecs, and related equipment

b. Provide expert troubleshooting and recommendations for alert and warning systems within the lab and their interface with the NPWS; implement Government-approved recommendations.

c. Support functional and operational field tests, demonstrations, and exercises related to the NPWS.

d. Procure, provision, and maintain required laboratory equipment, alert and warning devices, systems, and applications, including AM and FM broadcast equipment; audio frequency shift keying (AFSK) modulation equipment; satellite networking and terminal equipment; internet protocol (IP) voice, video, and data systems; networking equipment; broadcast audio and video equipment; and satellite broadcasting and communications equipment as funded and requested by the Government.

e. Maintain workspaces for all FEMA IPAWS government personnel and contractors.

f. Maintain supplies for all TSC office spaces (pens, pencils, paper, etc.), equipment rooms, and restroom facilities, and provide all necessary cleaning and sanitary supplies for the upkeep of the interior physical spaces and facilities.

g. Perform maintenance for all interior and exterior areas, including the roof, siding, flooring, HVAC systems, doors, windows, front deck, and other structural components.

h. Maintain the FEMA emergency power generator system, including automatic transfer switches, diesel fuel storage tanks, and fuel supplies.

i. Provide janitorial and garbage disposal.

j. Provide support and assistance in coordinating services between the IPAWS Division and Navy Facilities.

k. Facilitate coordination between the IPAWS Division, TSC visitors, and Navy Security.

l. Manage the shipping, trucking, receiving, and handling of all incoming and outgoing packages, parcels, and shipments as required and requested by the Government.

Layout of NPWS Technical Services Center (TSC)

2. Network Engineering and Maintenance – The contractor shall be responsible for maintaining and enhancing the IPAWS Lab Virtual Local Area Network (VLAN). The contractor shall deliver the following services and support:

a. Network:

i. Provision and configure servers, databases, network devices, operating systems, and software, including LINUX/UNIX systems and Cisco series switches, routers, wireless networking equipment, multiplexers, and firewalls.

ii. Design and establish Virtual Private Network (VPN) tunnels with external entities and provide management interfaces for administrative purposes.

iii. Diagnose and resolve hardware and software issues.

b. Voice over Internet Protocol (VoIP) Telephone System:

i. Provision and configure VoIP Telecommunication infrastructure to include innovative next-generation telephony systems based on Windows and Cisco technologies.

ii. Provide operational and technical support to the IPAWS Division.

c. Satellite Communications (SATCOM) Very-Small-Aperture Terminal (VSAT):

i. Provide SATCOM VSAT maintenance and monitoring for occasional, emergency, on-site TSC support. The SATCOM includes audio CODEC interfacing and fiber optic IFL connectivity.

3. Technical Support – The contractor shall deliver technical support to the IPAWS Division in the following areas:

a. Provide support for training, exercises, and testing initiatives involving FSLTT alerting authorities and agencies in relation to NPWS. This support requires a foundational understanding of emergency management principles, public warning concepts, and experience in managing and coordinating engagements across various levels of government.

b. Conduct system assessments and evaluations of public warning systems and tools in connection with NPWS.

c. Provide technical support at industry events, meetings, working groups, and discussions related to NPWS. This includes the installation and setup of IPAWS-related devices, requiring at least one support personnel. Support shall be provided for a minimum of four events, each averaging three days in duration, at locations outside the TSC in Indian Head, MD. Example locations include:

· New York, NY

· Miami, FL

· San Juan, PR

· San Francisco, CA

· Chicago, IL

· Albuquerque, NM

· Casper, WY

· Honolulu, HI

· Anchorage, AL

· Las Vegas, NV Other Sustainment Support

The IPAWS Division may develop and integrate new technologies to enhance NPWS capabilities and expand the system’s coverage across the U.S. population. Over the next several years, the IPAWS Division will transition these new technologies, methods, and systems into the sustainment phase. The contractor shall support activities, such as documentation and meeting facilitation, that span all lifecycle phases and NPWS components. Additionally, the contractor shall assist with planning and executing sustainment efforts, including performing additional tasks as needed to accommodate newly integrated technologies. To ensure the continued operability, value, and resilience of NPWS both now and in the future, the contractor shall:

· Maintain documentation and asset management databases to track and report asset information, including locations, points of contact, asset details (e.g., serial number, manufacturer, manufacture date, etc.), service dates, activity logs, local service providers, approvals, permits, and other relevant data.

· Coordinate the shipment of spare equipment, parts, and supplies to field locations, including PEP stations and FEMA operations centers, as well as the return shipment of items back to the warehouse.

· Collaborate with IPAWS contract support staff, including SATCOM contractors, as directed by FEMA, to support activities such as PEP station site visits, testing, and maintenance.

· Plan, organize, facilitate, and present at meetings and conferences to address technical performance, resolve technical issues, coordinate among stakeholders and organizations, validate technical requirements, and address other related topics.

· Conduct technology implementation activities as hardware transitions to the sustainment phase, including installation at DHS and FEMA locations, application configuration, troubleshooting, user training, and planning and executing technology migration.

· Develop technology requirements and execute approved modifications, including post-transition requirements for sustainment, as well as managing change control processes, change management, and change planning.

· Conduct testing activities, including unit testing, acceptance testing, integration testing, and regression testing, for new technologies transitioning to sustainment or for modifications to technologies already in sustainment.

· Routinely perform technology updates, including modifications provided by Original Equipment Manufacturer (OEM) vendors to address issues, implement feature enhancements, and apply server and operating system patches.

· Manage technology disposition in compliance with DHS, National Archives and Records Administration (NARA), and other federal regulations.

· Participate in Government technical meetings with relevant contractors and vendors to resolve issues, improve understanding of technologies, review requirements, and address sustainment-related matters.

2.2 NPWS PEP STATION MODERNIZATION

2.3 2.4

The IPAWS Division is actively modernizing NPWS PEP stations to enhance the infrastructure that enables the President and FSLTT alerting authorities to deliver emergency communications to the public. NPWS PEP stations are integral to the nationwide system of voluntary participating commercial radio broadcast stations. The authority to establish agreements with private and commercial radio station entities, as well as to implement, operate, maintain, and modernize PEP station infrastructure, is authorized by the following statutes and directives:

The IPAWS Modernization Act of 2015 mandates the continued operation and modernization of IPAWS. The Act establishes IPAWS as the national public alert and warning system and directed FEMA to modernize and maintain it to ensure the President can communicate to the public under all conditions. Additionally, it allows IPAWS to deliver timely, consistent, and effective alerts originating from FSLTT governments during emergencies to the public.

The Stafford Act authorizes the President to “enter into agreements with the officers or agents of any private or commercial communications systems who volunteer the use of their systems on a reimbursable or non-reimbursable basis for the purpose of providing warning to governmental authorities and the civilian population endangered by disasters.”

Executive Order 13865, Executive Order on Coordinating National Resilience to Electromagnetic Pulses, states the “Secretary of Homeland Security shall maintain survivable means to provide necessary emergency information to the public during and after Electric Magnetic Pulses.”

To comply with the mandates above, the IPAWS Division requires contractor services to support NPWS PEP modernization activities, including management, shelter fabrication, pre-construction, and construction services necessary to build and install survivable broadcast shelter capabilities at NPWS PEP stations.

The NPWS PEP modernization process is organized around a series of sequential task orders, each of which can only begin after the corresponding task order for that phase of the modernization implementation process has been awarded. Each task order consists of major task segments that follow a predecessor-successor relationship. While not all task segments are executed by the same team or contractor, all tasks are overseen by the Operations Manager, with additional oversight provided by the Site Manager for PEP site-specific tasks. Successfully integrating these tasks and segments requires coordinated management to ensure effective communication, thorough planning, rigorous testing and quality controls, seamless coordination between teams, comprehensive documentation and punch lists, efficient troubleshooting, proper contracts management, timely acquisition of materials, smooth hand-offs between teams, and robust project management controls, including cost, schedule, and quality. These efforts are critical to the successful implementation of PEP modernization projects.

For construction projects that include the implementation of IT equipment, hand-offs between teams are critical to ensuring seamless transitions across both physical construction and technology integration. As PEP modernization projects progress through the implementation phases of Pre-Construction, Construction (including PEP shelter installation), and the transition to PEP sustainment, it is crucial to ensure that the hand-offs between phases are effectively managed. This process involves thorough communication and documentation, including detailed progress reports, updated schedules, any relevant plans or specifications, technical specifications, system architecture diagrams, and installation plans for IT equipment. Delivering punch lists and IT equipment test results, provides the teams with a clear understanding of the work completed and the next steps. Clear communication channels are established to facilitate collaboration across construction and technology teams, ensuring both the physical infrastructure and IT systems are implemented successfully and in alignment with project goals. Maintaining transparency and collaboration allows project teams to facilitate a smooth hand-off, ensuring continued progress toward project completion and readiness for operation and sustainment.

2.2.1 NPWS PEP Modernization Management

The contractor shall provide comprehensive project management support for NPWS PEP shelter modernization. This includes services such as site assessments, environmental and historical preservation screenings, site preparation, civil engineering, pre-design surveys, construction drawings, site permitting, zoning support, and construction management. These services will support NPWS PEP modernization activities across multiple sites and under various construction Task Orders.

The contractor shall provide support and execute tasks in the following areas:

· Tailor the FEMA-approved design standard to meet the specific operational, equipment, and installation requirements of each location, considering factors such as geographic constraints, historical significance, and local codes.

· Manage, oversee, and execute modernization activities, including developing project management plans, providing cost estimates, conducting surveys, coordinating communications between organizations, securing approvals and permits, addressing property restoration following accidental damage, and validating project completion.

· Provide and execute design criteria for preliminary and final system designs, prepare operational and maintenance plans, develop preliminary implementation plans, and develop other documentation as modernization activities progress.

· Maintain detailed records of all completed and planned work at various locations, including site identification, descriptions of work performed, special requirements encountered, documentation of materials and equipment installed, and other relevant details.

· Provide technical and subject matter expertise across all phases of engineering, design, and installation.

2.2.2 NPWS PEP Shelter Fabrication

Broadcast radio, especially AM radio, continues to be a vital component of emergency response, serving as a dependable communication channel when other alert systems are inaccessible. Its capability to function during critical situations enhances the resilience of emergency communication tools. AM radio provides real-time updates with essential, life-saving information and offers reassurance to the public before, during, and after disasters.

FEMA has established NPWS broadcast shelters at radio station tower sites to ensure the President can communicate with the public under any circumstances. These shelters enable NPWS PEP stations to function as a reliable communication backbone during emergencies, providing critical messages when they are needed most.

In accordance with Executive Order 13865, Executive Order on Coordinating National Resilience to Electromagnetic Pulses, FEMA equips NPWS PEP stations with resilient, HEMP-hardened shelters and infrastructure designed to withstand HEMP and other threats. These facilities are outfitted with backup power systems, EMP and CBRN protection, redundant communication systems, emergency supplies, and generator fuel. This comprehensive setup ensures continuous broadcasts and public alerts, even when other communication systems fail, delivering critical information and reassurance during disasters.

The IPAWS Division requires the contractor to provide services necessary to produce, fabricate, integrate, and test broadcast shelter capabilities for NPWS PEP stations. The contractor shall collaborate with the IPAWS Division to fabricate and implement the design package in compliance with the NPWS All-Hazards Communications Equipment Shelters Design Standard for PEP Stations. In addition to supporting new PEP station sites, original facilities must be upgraded to meet HEMP protection standards, all-hazards requirements, and enhanced audio program and transmission equipment standards.

The contractor shall support requirements and perform tasks in the following areas:

· Fabricate and integrate the design package in accordance with the NPWS All-Hazards Communications Equipment Shelters Design Standard.

· Conduct testing of completed shelters:

· Perform testing of completed shelters to verify compliance with design and operational specifications, as well as approved test plans.

· Provide detailed test results and a comprehensive report to document compliance and functionality.

· Provide warehouse space, approximately 2,000 square feet, that is temperature-controlled, alarmed, and secured with controlled access for equipment storage. This may include items such as prefabricated equipment shelters to be provided on an as-needed basis. The warehouse should be located within the National Capital Region. The warehouse space should be capable of housing shelters measuring approximately 8 feet by 20 feet, with 4 to 5 feet of clearance around each shelter to allow for movement and crane access. The facility must accommodate the storage of 3 to 4 shelters simultaneously and provide power to operate HVAC systems to ensure the safety of the equipment. The warehouse layout should be designed to provide access for crane operations, allowing shelters to be lifted and loaded onto trucks for transport to PEP station locations.

2.2.3 NPWS PEP Pre-Construction

Before initiating construction, sites must undergo an environmental and historic preservation assessment to ensure that FEMA projects do not result in adverse impacts to the surrounding community. FEMA has an Office of Environmental and Historic Preservation with headquarters staff and regional representatives. However, due to the high volume of reviews required for FEMA projects, additional contractor support is needed to collaborate with FEMA personnel and, in some cases, state staff to expedite environmental and historic preservation reviews. The contractor shall provide environmental support, including:

· Arrange, oversee, and ensure compliance with applicable national, state, and local codes for construction, environmental, and operational activities, as required.

· Plan and carry out tasks such as securing permits and approvals, completing maps and drawings, and recording necessary data (e.g., occupancy, resource utilization, etc.). As directed by FEMA, provide notifications to site stakeholders, property owners, and organizations like the National Association of Broadcasters.

· Develop and implement design criteria for facility construction and installation, including creating preliminary and final system designs, preparing operational and maintenance plans, drafting preliminary implementation plans, and producing other required documentation.

· Manage, develop, and execute recommendations for construction activities, including procuring materials, components, and services needed to expand capabilities, as necessary.

· Plan and carry out tasks such as securing permits and approvals, creating maps and drawings, documenting required data (e.g., occupancy, resource utilization, etc.), and providing notifications to site stakeholders and property owners.

· Execute site preparation, construction of required structures, or repair of existing structures and equipment. In conjunction with support identified in Section 2.2.1 NPWS PEP Modernization Management scope of work, the contractor supporting pre-construction shall conduct surveys, coordinate communications between organizations, obtain necessary approvals and permits, restore property after accidental damage, and ensure project completion validation.