FDC RFQ-24-001.pdf

Request for Quote Residential Substance Use Disorder Treatment and Behavioral Health

FDC RFQ-24-001

Florida Department of Corrections intends to utilize this Request for Quote (RFQ) to procure non-competitive, statutory health-exempt services pursuant to Section 287.057(3)(e)5., Florida Statutes (F.S.).

General Service Description The Department is seeking innovative solutions from qualified vendors to provide residential substance use disorder treatment and behavioral health services within Judicial Circuits 1, 2, 5, 9, 10, 13, and 20. The vendor shall provide a program designed to provide residential services to Offenders utilizing a therapeutic community model. The services required include, but are not limited to, a substance use disorder Intensive Treatment Component (ITC), substance use disorder Employment/Re-entry Component (ERC), and other services as outlined in EXHIBIT A and identified in the Vendor’s response to this RFQ. The Contractor shall provide all services using a Trauma-Informed Care Approach.

All Vendors responding to this advertisement are responsible for reviewing and understanding the specifications, terms, and conditions of EXHIBIT A – Contract #C3090 and must have a current or proposed service location within the designated area(s), as specified in Attachment I - Service Locations.

Vendor Response Vendors interested in providing these services to the Department should submit a response, including a concise description of their capabilities to provide the required services.

The Vendor's response should clearly and effectively demonstrate: (limit 15 pages)

1. The Vendor's understanding of how the current services are provided to the Department, including the service requirements, performance measures, and financial consequences outlined in EXHIBIT A of this

RFQ.

2. The Vendor's overall approach to meeting or exceeding the Department’s current requirements for service, which should include any recommended enhancements, expanded services, and cost savings the Vendor can provide to the Department.

3. Why the Vendor’s services are the best value for the State.

4. Resumé reflecting experience providing these or similar services.

Vendors must complete and include the following attachments in their responses:

1. Signed Attachment II – Certification/Attestation.

2. Completed Attachment III – Price Sheet.

Vendors shall submit their response to the Procurement Officer via email to Purchasing@fdc.myflorida.com by 2:00 p.m., Eastern Time, on December 05, 2023. Responses received after the deadline may not be accepted.

Vendor(s) invited to negotiate further with the Department will receive communication with further instructions from the Department. The Department will not advertise an award on the Vendor Information Portal, as this will be the only posting regarding this RFQ.

Questions Any questions that may arise related to this RFQ shall be directed via email to Lorena Hoskins at Purchasing@fdc.myflorida.com.

Failure to file a protest within the time prescribed in Section 120.57(3), Florida Statutes, or failure to post the bond or other security required by law within the time allowed for filing a bond, shall constitute a waiver of proceedings under Chapter 120, Florida Statutes. A notice of protest must be filed with the Agency Clerk, Office of General Counsel, 501 South Calhoun Street, Tallahassee, Florida 32399; or by Fax: (850) 922-4355; or by Email: CO-GCAgencyClerk@fdc.myflorida.com.

mailto:Purchasing@fdc.myflorida.com mailto:Purchasing@fdc.myflorida.com mailto:CO-GCAgencyClerk@fdc.myflorida.com

ATTACHMENT I – SERVICE LOCATIONS

CIRCUIT 1 CIRCUIT 2

Service Location Mandatory Service Site Location Requirements

Service Location Mandatory Service Site Location Requirements

City of Pensacola (Escambia

County) Must be Located Within

Zip Code 32501

Leon County Must Be Located Within the City Limits of Tallahassee, Florida

City of Milton (Santa Rosa

County) Must be Located Within

Zip Code 32570 Gadsden and

Liberty Counties Must be Located Within the City

Limits of Quincy, Florida City of Defuniak

Springs (Walton County)

Zip Code 32435

Wakulla County

Must be Located Within the City Limits of Crawfordville, Florida

City of Miramar

Beach (Walton County)

Zip Code 32550

Jefferson County Must be Located Within the City

Limits of Monticello, Florida

City of Ft. Walton (Okaloosa County)

Zip Code 32543

Franklin County

Limits of

Apalachicola, Florida

[Remainder of Page Left Blank Intentionally]

CIRCUIT 5 CIRCUIT 9

Service Location

Mandatory Service Site Location Requirements

Service Location

Mandatory Service Site Location Requirements

Sumter County

Must be Located Within the City Limits of Bushnell, Florida

Special Needs: Bilingual Staff (English and Spanish)

Orange County

East Orange County (Must Be Located Within One of the Following Zip Codes:

32792 (In the Orange County Portion), 32807 or 32822)

Central Orange County (Must Be Located Within One of the Following Zip Codes:

32801, 32805, 32803, 32806, 32804, 32808, 32811)

West Orange County (Must Be Located Within One of the Following Zip Codes:

32835, 32818, or 34761)

Northwest Orange County (Must Be Located Within Zip Code 32703 (Within the Orange County Portion) or Zip Code

32810))

Kissimmee Area (Must Be Located Within One of the Following Zip Codes: 34741, 34743, 34744

St. Cloud Area (Must Be Located Within Zip Code 34769)

CIRCUIT 10 CIRCUIT 13

Location Mandatory Service Site Location Requirements

Service Location

Mandatory Service Site Location Requirements

Polk County

Must be Located Within the City Limits of Lakeland, Hillsborough

Must be Located Within the City Limits of Brandon, Florida

(English and Spanish) and staff to accommodate hearing impaired offenders.

Hardee County Must be Located Within the

City Limits of Wauchula, Must be Located Within the City Limits of of Plant City, Florida accommodate hearing impaired offenders.

Highlands County

Must be Located Within the City Limits of Sebring City, Must be Located Within the East Lake Area beginning with 15th Street in the

City Limits of Tampa, Florida to the City Limits of Thonotosassa, Florida accommodate hearing impaired offenders.

CIRCUIT 13 CIRCUIT 20

Location Mandatory Service Site Location Requirements

Service Location

Mandatory Service Site Location Requirements

Hillsborough County

Must be Located Within the East Lake Area beginning with the City Limits of New Tampa, Florida to the City Limits of Brandon, Florida

Lee County

Limits of Ft. Meyers, Florida (Within Zip Code 33916 or 33901)

Hillsborough County

Must be Located Within the North Dale Mabry Area to the West of

Florida Avenue, Northwest of the City Limits of Tampa, Florida, to the City Limits of Lutz, Florida, to the City Limits of Odessa, Florida, and to the City Limits of Town and Country, Florida.

Collier

Must be Located Within the City Limits of Naples, Florida (Within Zip

Code 34112)

Collier

Must be Located Within the City Limits of Immokalee, Florida (Within

Zip Code 34142)

Charlotte

Must be Located Within the City Limits of Punta Gorda, Florida or Port

Charlotte, Florida (Within Zip Code 33950 or 33980)

Hendry or

Glades County

Must be Located Within the City Limits of Labelle, Florida (Within Zip

Code 33935)

Attachment II – Certification/Attestation

1. Business/Corporate Experience This is to certify that the Vendor has a minimum of two (2) years of business and/or corporate experience within the last five (5) years, in providing services relevant to the provision of services of similar size and scope of this solicitation.

2. Service Locations

This is to certify that the Vendor has a current service location or a proposed service location within the designated area(s), as specified in Attachment I - Service Locations.

3. Authority to Legally Bind the Vendor

This is to certify that the person signing this Attachment Certification/Attestation is authorized to make this affidavit on behalf of the firm, and its owner, directors, and officers.

4. Statement of No Involvement

This is to certify that the person signing the Proposal has not participated, and will not participate, in any action contrary to the terms of this solicitation.

5. Statement of No Inducement

This is to certify that no attempt has been made or will be made by the Vendor to induce any other person or firm to submit or not to submit a response with regard to this solicitation.

Furthermore, this is to certify that the response contained herein is submitted in good faith and not pursuant to any agreement or discussion with, or inducement from, any firm or person to submit a complementary or other non-competitive submission.

6. Non-Discrimination Statement

This is to certify that the Vendor does not discriminate in their employment practices with regard to race, creed, color, national origin, age, gender, marital status, or disability.

7. Unauthorized Alien Statement

This is to certify that the Vendor does not knowingly employ unauthorized alien workers.

8. Statement of No Investigation/Conviction This is to certify that Vendor, its affiliates, subsidiaries, officers, directors, and employees are not currently under investigation by any governmental agency and have not in the last three

(3) years been convicted or found liable for any act prohibited by State or Federal law in any jurisdiction, involving conspiracy or collusion with respect to bidding on any public Contract.

9. Scrutinized Companies Lists

If value of this solicitation is greater than or equal to $1 Million, then the Vendor certifies they are not identified on the Scrutinized Companies List or engaged in business operations as specified in SS. 215.4725; 215.473; or 287.135, F.S.

Vendor Name: ________________________________________________________________

Authorized Signature: __________________________________________________________

Printed Name of Authorized Signor: ________________________________________________

Vendor Phone Number: _________________________________________________________

Vendor Email: ________________________________________________________________

Attachment III – Price Sheet Outpatient Substance Use Disorder Treatment and Aftercare Services

A SEPARATE PRICE SHEET MUST BE SUBMITTED FOR EACH SERVICE SITE LOCATION WITHIN EACH JUDICIAL

CIRCUIT WHEN RESPONDING TO THIS RFQ.

NAME OF VENDOR’S ORGANIZATION FEIN

SIGNATURE OF AUTHORIZED REPRESENTATIVE PRINTED NAME OF AUTHORIZED

REPRESENTATIVE

DATE

JUDICIAL CIRCUIT ____________

(See Attachment I, Service Locations)

LOCATION OF THE FACILITY:

(County of Service Location)

TO BE DETERMINED (TBD) OR

CONFIRMED ADDRESS OF ______________________________________

FACILITY:

(Street Address)

Does your agency currently occupy this facility? ______________________________________

YES NO

(City/State/Zip Code)

SERVICE TYPE Per Diem Rate (Per Offender Per Day)

Co-occurring Disorder Overlay Services (Per Bed) $

Residential Beds (Per Bed) $

CONTRACT #C3090

EXHIBIT A

CONTRACT BETWEEN

THE FLORIDA DEPARTMENT OF CORRECTIONS

AND

BETTER WAY OF MIAMI, INC.

This Contract is between the Florida Department of Corrections (“Department”) and Better Way of Miami, Inc.

(“Contractor”), which are the parties hereto.

WITNESSETH

WHEREAS, the Department has supervisory and protective care, custody, and control of the inmates, buildings, grounds, property, and all other matters pertaining to facilities and programs for the imprisonment, correction, and rehabilitation of adult Offenders in accordance with Section 945.025, Florida Statutes (F.S.);

WHEREAS, it is necessary that budget resources be allocated effectively;

WHEREAS, this Contract is entered into based on competitive quotes obtained through Request for Quote (RFQ) FDC RFQ-23-027, and pursuant to Section 287.057(3)(e)5., F.S., which authorizes health services involving examination, diagnosis, treatment, prevention, medical consultation, or administration, including substance abuse and mental health services to be procured without receipt of sealed competitive bids or competitive sealed proposals and Section 945.025(4), F.S., which provides that nothing contained in Chapter 287, F.S., shall be construed as requiring competitive bids for health services involving examination, diagnosis, or treatment; and

WHEREAS, the Contractor is a qualified and willing participant with the Department to provide community-based residential substance use disorder treatment and behavioral health program (Program) utilizing a therapeutic community model, to Offenders under the Department’s community supervision in the Eleventh Judicial Circuit.

THEREFORE, in consideration of the mutual promises contained herein, the Department and the Contractor agree as follows:

I. CONTRACT TERM AND RENEWAL

A. Contract Term

This Contract shall begin January 1, 2024 or the date on which it is signed by both parties, whichever is later, and shall end December 31, 2028. In the event this Contract is signed by the parties on different dates, the latter date shall control

B. Contract Renewal

The Department has the option to renew this Contract, in whole or in part, for up to an additional five (5) year period, or portions thereof, beyond the initial Contract term upon the same terms and conditions contained herein, except that the Department may negotiate lower pricing. Exercise of a renewal option is the Department’s exclusive option and shall be conditioned, at minimum, upon the Contractor’s satisfactory performance of this Contract and subject to the availability of funds. The Department, if it desires to exercise its renewal option, will provide written notice to the Contractor no later than 90 Days prior to the Contract expiration date. The Department shall not incur or pay any fees or costs associated with processing of a renewal.

II. CONTRACT

A. Definitions

The capitalized terms used in this Contract, unless the context otherwise clearly requires a difference construction and interpretation, have the following meanings:

1. Bed Days: The maximum number of days the Contractor can invoice the Department for services provided under this Contract. Bed Days does not include the day an Offender is discharged, which the Department does not pay.

2. Breach of Contract: A failure of the Contractor to perform in accordance with the terms and conditions of the Contract.

3. Business Day: 8:00 a.m. to 5:00 p.m., Eastern Time (ET), excluding weekends and State holidays.

4. Clinical File: The file developed and maintained by the Contractor, for each Offender participating in the residential substance use disorder treatment and behavioral health program, that contains clinical treatment information in accordance with Chapter 65D-30, Florida Administrative Code (F.A.C.) 42 Code of Federal Regulations (C.F.R.), Part 2;

Subsection 397.501(7); F.S.; the Department’s Community Based Residential Treatment Program Guide, and any additional programmatic requirements for each Offender.

5. Community-Based Residential Substance Use Disorder Treatment and Behavioral Health

Program Guide: The Department’s residential substance use disorder treatment” Guide” which outlines the program design and structure of the residential licensed treatment program, which will be provided by the Department’s Contract Manager.

6. Community Supervision Program Referral (Form DC5-404): The Department’s form used by the Department and the Contractor to document referral, treatment evaluation, outcome, and discharge for each Offender.

7. Comprehensive Program Evaluation (CPE): The Department’s in-depth Contract compliance monitoring technique to document the Contractor’s compliance with the terms of this Contract, and to evaluate overall Program functioning.

8. Contract: This agreement between the Contractor and the Department, which memorializes the terms and conditions negotiated by the parties.

9. Contract Manager: The Department’s employee, or his/her designee, responsible for performance oversight and operational management of the Contract. The Contract Manager is designated in Section V. of this Contract.

10. Contract Quality Assurance Program Manager (CQAPM): The Department’s employee, or his/her designee, responsible for implementing a Quality Assurance Program, evaluating the quality of services rendered by the Contractor, and ensuring efficient and effective service delivery.

11. Co-Occurring Disorder Programs: Programs that are designed and have the capability to provide integrated co-occurring services to individuals with a diagnosis of a substance use disorder, and a concurrent diagnosis of a psychiatric disorder, requiring medication.

12. Corrective Action Plan (CAP): The Contractor’s written comprehensive plan to remedy deficiencies discovered in the course of contract monitoring or at any time during the term of this Contract.

13. Counseling Activities: Scheduled treatment activities in a structured program to include individual counseling sessions, process/issues groups, criminal conduct experiential groups, family counseling sessions, substance use education groups, and therapeutic community groups.

14. Day: A calendar day, unless otherwise stated.

15. DC Number: An Offender’s Department-assigned identification number.

16. Deliverables: The goods and services delivered to the Department in the course of

Contract performance, which result in the Department’s payment to the Contractor.

17. Employment/Re-Entry Component (ERC): The second phase of the program, during which the Contractor shall facilitate Offenders’ re-integration into the community through community-based employment, continued education, relapse prevention, and practicing skills learned during the Intensive Treatment Component (ITC).

18. Health Insurance Portability and Accountability Act (HIPAA): The Health Insurance Portability and Accountability Act of 1996 (HIPAA, Title II) and all related regulations, which requires the Department of Health and Human Services (HHS) to establish national standards for electronic health care transactions and national identifiers for providers, health plans, and employers. It also addresses the security and privacy of health data.

19. Individualized Treatment Plan: An individualized, written plan of action that directs all treatment services, is based upon information from the assessment and input from the Offender served, and establishes Offender goals and corresponding measurable objectives, time frames for completing objectives, and the type and frequency of services to be provided.

20. Initial Treatment Plan: A preliminary, written plan of treatment goals and objectives intended to inform the Offender of service expectations, and to prepare the Offender for service delivery.

21. Intensive Treatment Component (ITC): The first phase of the Program, during which

Offenders are oriented to the Program and recovery process, and participate in individual counseling sessions, therapeutic community activities, work assignments, self-help groups, and educational/vocational programming, as appropriate, to prepare for re-entry into the work environment and a gradual transition into the community.

22. Licensure: The Contractor’s legal authority, issued by the Florida Department of Children and Families (DCF), to provide substance use disorder treatment services to Offenders.

23. Local Contract Quality Assurance Coordinator (LCQAC): A Department staff member located in the Department region, designated by the Contract Quality Assurance Manager, or his/her designee, to assist with monitoring the performance of the Contractor.

24. Occupied beds: An occupied bed is a slot filled by a department-approved Offender.

25. Offender: Refers to an individual who is under community supervision with the

Department and ordered by the sentencing authority or releasing authority or referred by the probation officer to participate in a residential substance use disorder treatment program as a condition of supervision, or in accordance with the terms of the pre-trial intervention agreement and approved by the Department.

26. Primary Counselor: An employee who is part of the Contractor’s clinical staff, has primary responsibility for delivering and coordinating clinical services for an Offender, and who meets the qualifications required under Rule 65D-30.0046, F.A.C.

27. Probationary License: A license issued by the DCF for a new substance use treatment program or program component pending addition to an existing license, which is valid for 90 Days after the date of issuance but may be re-issued by the DCF for one (1) additional 90-Day period. A probationary license is issued to a new applicant upon completion of all applicable requirements outlined in F.A.C 65D-30.0036. A probationary license cannot be extended and is replaced by a regular license.

28. Qualified Professional: As defined under Section 397.311(35), F.S., a physician or physician’s assistant licensed under Chapter 458 or Chapter 459, F.S.; an individual who holds a professional license, in regard to psychology services under Chapter 490 or Chapter 491, F.S.; an advanced practice registered nurse licensed under Part 1 of Chapter 464, F.S.; or a person certified through a Department-recognized certification process for substance use treatment services and who holds, at minimum, a bachelor’s degree.

29. Quality Enhancement Strategy (QES): The Contractor’s written comprehensive plan to address programming issues found during the LCQAC’s monitoring of the Contract.

30. Quality Improvement Plan (QIP): A written plan which addresses the minimum guidelines for the providers quality improvement program as outlined in F.S. 397.4103 (2)(a-f).

31. Recovery Capital: The internal and external resources necessary for an Offender to achieve and maintain recovery from a substance use disorder(s) and make behavioral changes. Recovery Capital recognizes that a variety of elements can support or jeopardize recovery, including social networks, and physical, human, cultural, and community issues.

Recovery Capital differs from Offender to Offender and may change over time.

32. Residential Substance Use Disorder Treatment and Behavioral Health Programming. This program operates as a Therapeutic Community (TC) and the length of stay shall not exceed 18 months, based on individual clinical need. The Program may include on-site or overlay mental health services. There are two (2) treatment components, the Intensive Treatment Component (ITC) which may last between two (2) and 12 months dependent on the individual clinical needs. During the first four (4) months Offenders live and remain at the facility 24 hours per Day. During the remainder of their stay in the ITC approved Offender leave may be granted in increments. Thereafter, Offenders participate in an Employment/Re-entry Component (ERC) for up to six (6) months during which time they obtain gainful employment in the community while continuing to reside at the facility and participate in treatment services at the facility in the evenings and weekends.

33. Subcontract: An agreement entered into by the Contractor with any other person or organization that agrees to perform any performance obligation for the Contractor specifically related to securing or fulfilling the Vendor's obligations to the Department under the terms of the resultant Contract.

34. Supervising Probation Officer: An Offender’s Department-assigned correctional probation officer, or his/her designee, who ensures the conditions of the Offender’s probation orders are met.

35. Therapeutic Activities: Scheduled treatment activities in a structured program to provide the Offender an opportunity for self-examination, skill-building, behavioral practice, teaching/learning, and lifestyle change. Activities include, but are not limited to, recovery support groups, life/transition re-entry skills, recreation, art, music or dance, health education, educational support, vocational training, and therapeutic community work assignments.

36. Trauma-Informed Care Approach: Services delivered in a way that avoids inadvertent re-traumatization and facilitates client empowerment and participation in treatment. Trauma-specific interventions are explicitly designed to address the consequences of trauma in the individual and to facilitate healing. Treatment programs generally recognize the client's need to be respected, informed, connected, and hopeful regarding their own recovery; the interrelation between the trauma and symptoms of trauma (e.g., substance use, eating disorders, depression, anxiety, etc.) and the need to work in a collaborative way with survivors (also with family and friends of the survivor) and with other human service agencies in a manner that will empower survivors and consumers.

37. Value-Added Services: Services and commodities the Contractor offered the Department or Offender, at no additional cost.

III. SCOPE OF SERVICE

A. General Service Description

The Contractor shall provide a Program designed to provide residential services to Offenders utilizing a therapeutic community model. The services required include, but are not limited to, a substance use disorder Intensive Treatment Component (ITC), substance use disorder Re-entry/Employment Component (ERC), and other services as described herein. The Contractor shall provide all services using a Trauma-Informed Care Approach.

B. Rules and Regulations

1. All substance use disorder treatment services provided under this Contract must meet the applicable requirements of Title 42 Code of Federal Regulations (C.F.R.) Part 2; the Health Insurance Portability and Accountability Act (HIPAA), Standards for Privacy of Individually Identifiable Health Information, Title 45 C.F.R., Parts 160, 162 and 164;

Chapters 397 and 415, F.S.; Chapters 33 and Rule 65D-30, F.A.C.; Code of Ethics and Conduct for Addiction Professionals of Florida, Florida Certification Board, and other applicable local, State, and federal laws, rules, and regulations.

2. The Contractor shall provide all services in accordance with all current applicable federal and State laws, rules, regulations, applicable court orders, and the Department’s rules and procedures. All such laws, rules, regulations, current or as revised, are incorporated herein by reference and made a part of this Contract. Should any applicable law, standard, rule, regulation, Department procedure, or directive change during the term of this Contract, the updated version will take precedence. The Contractor and the Department will work cooperatively to ensure service delivery is in complete compliance with all such rules and regulations.

3. During the term of this Contract, the Contractor shall maintain the required Licensure and appropriate accreditation to comply with the requirements and standards regarding the operation of a residential substance use disorder treatment program in accordance with Chapter 397, F.S., and Chapter 65D-30, F.A.C.

C. Communications

The parties will send Contract communications in two (2) forms, routine and formal, as follows:

Routine: Routine communications include all normal written communications generated by either party relating to service delivery. Routine communications must be acknowledged by the receiving party within two (2) Business Days and responded to within 30 Days of receipt.

Formal: Formal communications are written communications that relate to significant issues such as breach of contract, unsatisfactory performance, the assessment of financial consequences, or Contract termination. Formal communications will be marked clearly as a “Formal Communication” and must be acknowledged by the Contractor upon receipt and responded to within seven (7) Days via email. The Department will use a date and numbering system to track formal communications.

The only personnel authorized to use formal contract communications are the Department’s Director of Administration, Chief of Contract Management and Monitoring, Procurement Director, Contract Manager, Contract Administrator, and the Contractor’s Representative.

Other persons authorized to utilize formal contract communications must be agreed upon by both parties and identified, in writing, within 10 Days of Contract execution. Both parties must provide written notification of any subsequent changes to those authorized to use formal communications before issuing of any formal communication from another person.

If an urgent problem arises, the Department will contact the Contractor, and the Contractor shall verbally respond to the Contract Manager within two (2) hours. If a non-urgent problem arises, the Department will contact the Contractor and the Contractor shall verbally respond within 48 hours. The Contractor shall provide the Department all information and records that the Department deems necessary to respond to inquiries, complaints, or grievances from or about Offenders within three (3) Business Days of receiving the request.

D. Department Responsibilities

1. The Department will provide its Community Based Residential Treatment Program

Guide (Guide) incorporated as an Exhibit A to this Contract to assist the Contractor with Program eligibility, referral, admission, and discharge services.

2. The Department will complete Section I of the DC5-404, Community Supervision Program Referral Form, for each Offender it approves for Program placement, and will provide the DC5-404 to the Contractor.

3. The Department will make available to the Contractor, upon request, all non-confidential records and social histories pertaining to Offenders it refers, if such records are not otherwise protected from disclosure by law.

4. The Department will provide the Contractor a copy of all Department forms necessary to comply with Section III., O., General Reporting Requirements.

5. The Department will provide the Contractor access to all applicable Department procedures, rules, and regulations. The Department will inform the Contractor of any regulatory or operational changes impacting the delivery of services to be provided pursuant to this Contract. If necessary, the Department will issue an amendment to the Contract to include any necessary changes.

E. Contractor Responsibilities

1. The Contractor shall ensure that all staff providing services under this Contract comply with prevailing ethical and professional standards and the statutes, rules, procedures, and regulations relevant to the provision of services.

2. The Contractor shall strive to meet its target fiscal year successful Program completion rate of 51% or higher for Offenders admitted to the Program and successfully discharged.

3. The Contractor is responsible for all costs associated with local, State, and federal licenses, permits, and inspection fees required to provide services. The Contractor shall ensure all required permits and licenses are current, maintained onsite, and a copy is submitted to the Contract Manager, upon request.

4. The Contractor shall modify its service delivery to meet or comply with changes required by operation of law, due to changes in practice standards or regulations, or as a result of legal settlement agreement, consent order, or change in the Department’s mission. Any changes to this Contract required to ensure continued compliance with State or federal laws, statutes, or regulations, legal settlement agreement or consent order, or Department procedure or mission, must be made in accordance with Section VI. CONTRACT

MODIFICATION.

F. Administrative Requirements

1. The Contractor shall furnish its own supportive services (e.g., administrative or clerical staff) and supplies (e.g., office, administrative, etc.).

2. The Contractor shall provide its own internet access and maintain a current, active email address at all times during the Contract term.

3. The Contractor shall provide and pay for all supplies needed including, but not limited to:

a. Office supplies;

b. Office equipment; and

c. Forms, as required.

4. The Contractor shall provide the Contract Manager copies of its new or renewed Program license(s) and applicable accreditation as it receives them. The Contractor shall provide the Contract Manager a copy of any DCF Licensure corrective action plan and accreditation report within 30 Days of receiving it from DCF or the accrediting agency.

G. Service Location Requirements

1. Service Site Location

a. Better Way of Miami, Inc.

800 NW 28th Street Miami, Florida 33127

b. The Contractor shall ensure its service facility meets all State, county, and city zoning, permitting, licensing requirements, and other requirements necessary for operation at the time of Contract execution and during the entire Contract term. The Contractor shall provide the Contract Manager any required facility-related documentation upon request at any time during this Contract.

c. The Contract Manager must provide written pre-authorization for the Contractor to add, relocate, or close a service facility. The Contractor shall submit a written request 30 Days prior to adding, relocating, or closing a service facility. Added or relocated service facilities must meet all requirements of the Contract. The Department reserves the exclusive right to approve or deny any such service facility requests.

d. The Department reserves the right to require the Contractor to change a service facility if the Department determines it to be inaccessible, inconvenient, or unsuitable for the provision of services required under this Contract.

e. Any change in the service site location must be effectuated by a written amendment, signed by both parties.

f. In the event of an emergency, the Department may approve a temporary change in service location by a Formal Written Communication as long as the temporary change in service location is within a 50-mile radius within the Contractor’s original approved service location and the temporary service location is not expected to last more than 30 Days. If the temporary change in service location will last more than 30 Days, this is no longer considered a temporary service location, and a written Contract Amendment shall be executed between the parties regarding the new service location prior to any payment for service at the location.

2. Service Times

The Contractor shall provide and operate a Department-approved service facility 24 hours per Day, seven (7) Days per week, 365 Days of the year. The Contractor shall provide Program-related Therapeutic Activities and counseling at various times to accommodate Offenders’ work schedules. The Contractor must secure the LCQAC’s approval of the Program’s daily activity schedule and any revisions thereof, prior to schedule implementation.

3. Facility Requirements

a. The Contractor’s facility must comply with Chapter 69A-44, F.A.C., which establishes the minimum fire safety standards for residential alcohol and drug substance use disorder treatment and prevention programs, mental health residential treatment facilities, and crisis stabilization units.

b. The Contractor shall ensure its Program facility is approved for the purposes outlined in this Contract and meets all State, county, and city zoning, permitting, and building codes, including the rules and regulations outlined in Section III., B., Rules and Regulations, and any other necessary operational requirements. The Contractor shall notify the Contract Manager of any zoning changes, notices, or challenges from zoning bodies, as well as any complaint from citizens or other entities, to include fire and health department(s), regarding operation of the facility, within 72 hours of receipt of knowledge of the change, notice, challenge, or complaint.

c. The Contractor shall provide, at no cost to the Offender (beyond the required subsistence fee), a facility that includes the following, unless prior approval has been granted by the CQAPM:

1) Housing that includes electricity, central heating and air conditioning (in accordance with the American Society of Heating, Refrigerating and Air Conditioning Engineers [ASHRAE] recommendations), hot and cold running water, and access to onsite local telephone service to make and receive calls;

2) Onsite food service to include three (3) balanced and nutritious meals and one (1) snack per Day, as required by the Contractor’s DCF licensure. Meals and snacks may be prepared onsite by the Contractor or prepared off-site by a food service establishment operating in accordance with all applicable State and county licensing requirements. The Contractor must ensure the review and written approval of special nutrition and dietary plans for Offenders with special nutrition and dietary needs by a Florida Registered Dietitian, at least annually;

3) If meals are prepared onsite, the facility must include a fully equipped kitchen where the Contractor shall prepare meals and snacks, and a dining area where meals and snacks may be served and consumed. If meals are prepared off-site, the facility shall include a dining area where meals and snacks may be served and consumed, as well as a service kitchen (refrigerator, stove/toaster oven/microwave oven, and sink) where the Contractor will serve meals prepared off-site by a food establishment, operating in accordance with all applicable State and county licensing requirements;

4) A clean, dry, ventilated space, not subject to wastewater back flow, or other contamination, in which to store dry food supplies;

5) Adequate sleeping space for each Offender;

6) A bed, pillow, mattress, and clothing storage area for each Offender, and bed linens and towels for Offenders who cannot provide their own;

7) Personal hygiene items for Offenders who cannot provide their own (such as deodorant, shampoo, toothpaste, etc.);

8) Operable toilets, sinks, and bathing facilities appropriate for all Offenders;

9) Adequate space to accommodate living and Program activities, such as counseling, indoor recreational activities, visiting, etc.;

10) Laundry facilities (washer and dryer), maintained in good condition and proper working order for Offenders’ use;

11) Pest control for the prevention of vermin, insects, and other pests;

12) Regularly scheduled trash and garbage removal from the facility; and

13) Office space available for use by Department staff that allows for confidential business to be conducted, including access to a phone line and computer access with internet connection.

The Contractor shall provide a maintenance plan including a monthly maintenance inspection to ensure that all components of the site and grounds are maintained in good repair and proper working order at all times. The Contractor shall ensure that the facility, grounds, appliances, and operating systems are in good repair and proper working order at all times. The Contractor is responsible for all costs associated with repairs and maintenance of the facility, and shall ensure that funds are available and dedicated to ensuring the total safety, maintenance, upkeep, appearance, and sanitation of the facility and grounds.

4. Disaster Management

a. The Contractor shall establish a written evacuation plan that includes diagrammed evacuation routes for emergencies (fire, natural disaster, hurricanes, severe weather, etc.). In addition, the Contractor shall have a written pandemic plan. This plan shall be maintained onsite and provided to the Contract Manager and the LCQAC upon request.

b. If a service facility requires evacuation, for safety or health reasons, the Contractor shall coordinate such evacuation, in writing, with the LCQAC and identify alternative facility space to ensure that Program services continue during any evacuation period.

H. Program Referral and Admission

1. Program Eligibility and Referral

The Contractor shall determine initial Program eligibility upon referral by the Department, and receipt of the Department’s DC5-404. To be determined as eligible for the Program, Offenders must be at minimum either:

a. Referred by their Supervising Probation Officer as a result of a Department-identified need for substance use disorder treatment;

b. Court-ordered;

c. Required by or through interstate compact; or

d. Required by a pre-trial intervention program.

Offenders who are referred, required, or ordered into the Program may be screened by the Contractor, in accordance with requirements of Chapter 65D-30, F.A.C., prior to referral.

If it is not feasible for the Contractor to screen the Offender prior to sentencing and placement into the Program, the Contractor must conduct the initial screening, as soon as possible, but no longer than within 24-hours of arrival at the facility, in order to determine suitability for treatment. The Contractor must document the clinical rationale for an Offender’s admission or exclusion from the Program, in writing, utilizing a screening process identified in Chapter 65D-30, F.A.C., and place documentation in the Offender’s Clinical File.

2. Program Admission

Upon Offender admission to the Program, the Contractor shall complete Section II of the DC5-404 and forward a copy, or electronic equivalent, to the Supervising Probation Officer within three (3) Business Days. The Contractor shall retain a copy of this form in the Offender’s clinical record. The Contractor must maintain documentation that the form was submitted within the required timeframe.

The Contractor shall provide the LCQAC a written, achievable, detailed procedure for completing, maintaining, and tracking Offender referrals. This procedure must meet the timeframes and requirements established by the Department.

3. Program Re-admission

An Offender who is discharged under any circumstances from a community-based residential substance use disorder treatment and behavioral health program may be considered for re-admission to the Program. In such case, the Contractor should re-screen the Offender to determine if the Offender is clinically appropriate for Program re-admission. Offenders who are found to be clinically appropriate for Program re-admission will be re-admitted to the Program with the consent of the Contractor’s Facility Program Director, or designee. If the Offender is approved for re-admission, the Supervising Probation Officer must approve the placement via completion of a new DC5-404. If the Contractor re-screens an Offender and determines that the Offender is clinically inappropriate for re-admission to the Program, the Contractor should document their findings, in writing, and notify the Supervising Probation Officer who will then notify the court for further action.

4. Program Admission and Orientation

a. Program Orientation

The Contractor shall conduct the following tasks in accordance with the requirements specified in Chapter 65D-30, F.A.C.:

1) Screening and orientation;

2) Assessment to include:

a) Physical health;

b) Biopsychosocial;

c) Special needs (identification of offenders with mental illness and other needs); and

d) Adverse Childhood Experience Questionnaire, administered by a Counselor in a structured interview utilizing the evidence-based technique of Motivational Interviewing (MI)

3) Completion of Initial Treatment Plan and/or Individualized Treatment Plan; and

4) Provision of an Offender Handbook during orientation, which will also include the subsistence and any other fee requirements.

b. Preparation of a Clinical File for each Offender admitted into the Program. All

Clinical Files shall contain documentation as required by this Contract, Chapter 65D- 30, F.A.C. and Chapter 397, F.S.

I. Program Services

The Contractor shall provide services and interventions, in a supervised and treatment-supported environment, that motivates and assists Offenders in their personal recovery from substance use disorders, in a manner that allows them to reintegrate and obtain employment in the community. The Contractor shall utilize a Trauma-Informed Care Approach in the delivery of services.

The Contractor’s Program shall be divided into two (2) separate components: Intensive Treatment Component (ITC) and Employment/Reentry Component (ERC). The details for each Program component may be found in the Guide and are summarized below. The Contractor shall also provide aftercare services as part of its Program or through referral. The length of time in treatment shall be based on evidence informed assessments and reassessments that indicate the level of care needed.

1. Intensive Treatment Component (ITC)

The first phase of the Program, ITC, may last two (2) to 12 months, depending on an Offender’s progress and clinical needs.

During the ITC phase, the Contractor shall offer the counseling and therapeutic activities described in the Guide and reflected in its Department-approved Program Activity Schedule listed in Section III., O., General Reporting Requirements.

2. Employment/Reentry Component (ERC)

The second phase of the Program, ERC, may last two (2) to six (6) months depending upon an Offender’s clinical needs and Recovery Capital. The focus in this component shall be facilitating Offenders’ re-integration into the community through community-based employment, continued education, and a plan for continuing sobriety. During this phase, Offenders are required to secure and maintain full-time employment and participate in Program activities either before or after work. This phase may be extended if clinically warranted and pre-approved by the LCQAC.

During the ERC phase, the Contractor shall offer the counseling and therapeutic activities described in the Guide and reflected in its Department-approved Program Activity Schedule listed in Section III., O., General Reporting Requirements.

The Contractor shall integrate evidence-informed practices and manualized curricula into its counseling activities and Therapeutic Activities.

3. Program Activities

a. Cognitive Behavioral Programming

The Contractor shall ensure all Offenders receive cognitive behavioral programming that addresses criminal thinking using the following evidence-informed curriculum:

Criminal Conduct & Substance Use Disorder Treatment – Strategies for Self- Improvement and Change, Pathways, to Responsible Living.

The Contractor shall issue a certificate of completion to each Offender who completes the cognitive behavioral programming. Each participant must complete all 12 modules of the curriculum to receive a certificate of completion. Each certificate of completion must reflect the name of the cognitive behavioral criminal thinking curriculum, the Offender’s name and DC Number, and the number of hours completed in the course.

The Contractor shall maintain copies of completion certificates in each Offender’s Clinical File and make completion certificates available for review upon the Department’s request.

The Contractor shall integrate evidence-informed practices and manualized curricula into its counseling and Therapeutic Activities. The Contractor shall incorporate Living in Balance, Seeking Safety, Helping Men Recover, Helping Women Recover, Anger Management for Substance Use Disorder and Mental Health in group counseling based on an Individualized Treatment Plan.

1) Criminogenic Needs

All Individualized Treatment Plans, counseling activities, and Therapeutic Activities should, at minimum, address the following criminogenic areas:

a) Anti-Social Personality (Social Awareness);

b) Criminal Associations;

c) Substance Use;

d) Family/Marital;

e) Leisure/Recreation;

f) Criminal Thinking/Attitude; and

g) Employment/School.

2) Counseling Activities

Counseling activities shall include, but not be limited to:

a) Individual counseling sessions;

b) Process/Issues groups;

c) Criminal conduct experiential groups;

d) Family counseling sessions;

e) Substance use education groups; and

f) Therapeutic community groups.

The details for required counseling activities are in the Guide.

3) Therapeutic Activities

Therapeutic Activities shall include, but not be limited to:

a) Self-help or other recovery support groups;

b) Life/transition reentry skills training such as budgeting, anger management, communication skills, employability skills, problem solving skills, decision making skills, relationship skills, and parenting skills;

c) Non-verbal interventions such as recreation, art, music, or dance;

d) Vocational training;

e) Educational support, such as GED or basic literacy instruction; and

f) Therapeutic community work assignments or employment.

The details for required Therapeutic Activities are in the Guide.

4) Aftercare

The Contractor shall refer all Offenders who successfully complete the Program to aftercare services. The Contractor may provide aftercare services directly or through referral to another entity. Each Offender is responsible for the cost of aftercare services. If the Contractor provides aftercare services directly, the Contractor’s fees must be pre-approved by the LCQAC.

5) Medication-Assisted Treatment Services

If the Contractor provides medication-assisted treatment services (naltrexone), it shall have medical operating procedures for providing services either directly or through another entity, for an offender who volunteers for medication-assisted treatment. An Offender’s participation in the medication-assisted Program shall be strictly voluntary. The Contractor shall comply with any licensure requirements or nationally accredited standards for use of medication-assisted treatment. The CQAPM must approve the Contractor’s medical operating procedures prior to implementing the Program.

6) Co-occurring Disorder Overlay Services

The Contractor shall develop and implement operational procedures for serving or arranging services, for persons with co-occurring substance use and mental health disorders. These procedures shall be approved by the Department within 10 days of execution of this Contract. The operational procedure shall reflect how Illness Management and Recovery (IRM) evidenced-based practices and principles, or approved alternative, are utilized in providing services. The procedure shall also include the frequency and type of co-occurring overlay services. The Contractor shall utilize the IRM evidenced-based principles in addressing co-occurring disorder needs; any deviation must be approved in advance by the Department’s Contract Quality Assurance Program Manager, or designee. IRM resources can be accessed by utilizing the following:

http://store.samhsa.gov/product/Illness-Management-and-R…