18 - SIN 653-8 Office Relocation Services SOW

Transportation Delivery and Relocation Solutions Solicitation FBGT-GG-0500001-B (Refresh 18)

ADVISORY NOTICE: GSA is in the planning phase of merging Schedule 48 SIN 653-8 into Schedule 71-II K SIN 712-3. The estimated date for execution of the merge is April 2018. Offerors interested in obtaining a GSA Schedule contract for Office Relocation Services may elect to submit an offer under Schedule 71-II K SIN 712-3.

Schedule 71-II K Comprehensive Furniture Management Services (CFMS) can be found under the FBO solicitation # 3FNC-B3-003001-B.

Statement of Work for:

SIN 653-8 – Office Relocation Services

TABLE OF CONTENTS

SIN Description

1. Definitions

2. Scope & Complexity

3. Pricing

4. General Requirements

5. Reports

6. Specific Requirements a Office Relocation Services b Computation of Time

c. Location d.Qualifications of Employees

e. Systems Furniture

f. Vehicles g Drivers h Overtime i Insurance (see 7) j Scheduling and Protection k Contractor/Government Responsibilities l Laws, Ordinances, and Building Regulations m Security

n. Quality Requirements o Additional Requirements

7. Insurance and Replacement Value Coverage Requirements 8.Contract Clauses Specific to Office Relocation Services

FAR 52.228-5, Insurance—Work On A Government Installation (JAN 1997) FAR 52.234-4, Payments under Transportation Contracts &Transportation-Related Service Contracts

(APR 1984)

FAR 52.237-2, Protection of Government Buildings, Equipment & Vegetation (APR 1984) FAR 52.246-14, Inspection of Transportation (APR 1984) FAR 52.246-23, Limitation of Liability – Service (FEB 1997) FAR 52.247-3, Capability to Perform a Contract for the Relocation of a Federal Office (APR 1984) FAR 52.247-5, Familiarization with Conditions (APR 1984) FAR 52.247-12, Supervision, Labor and Materials (APR 1984) FAR 52.247-13, Accessorial Services – Moving Contracts (APR 1984) FAR 52.247-17, Charges (APR 1984) FAR 52.247-21, Contractor Liability for Personal Injury and/or Property Damage (APR 1984) FAR 52.247-22, Contractor Liability for Loss of and/or Damage to Freight other than Household Goods

(APR 1984)

https://www.fbo.gov/index?s=opportunity&mode=form&id=7fea44f3455eb8e6ea7a08d0535756c9&tab=core&_cview=1

FAR 52.247-27, Contract Not Affected by Oral Agreement (APR 1984) GSAM 552.228-70, Workmen’s Compensation Laws (APR 1984)

SIN 653 8- OFFICE RELOCATION SERVICES

SIN Description:

SIN 653-8, Office Relocation Services, NAICS Code 484210 and 488991 OPEN TO ALL SOURCES:

Federal Agencies spent $11.5 million in office relocation services in FY2015. The General Services Administration (GSA) wants to leverage the Government’s purchasing power by soliciting for office relocation services on a commercial basis to the maximum extent practicable. Services include, but are not limited to, the following:

Pre-Move Planning Packing/Crating Storage Relocation Plan Design Moving Assembly Packaging Materials Loading/Unloading Disassembly

Delivery/Set Up Reports

All services necessary to provide office relocation services are required.

Typical tasks may include, but are not limited to:

Plan for local and/or long distance moves Packing office equipment and supplies Moving equipment and supplies Provide damage reports Transportation of equipment and supplies Short-term storage of equipment and supplies.

The recent addition of the Environmental Protection Agency’s SmartWay Transport Partnership to Schedule 48 vendors identifies energy efficient contractors, suppliers and vendors available to federal agencies for transportation services needs.

Transport Partnership Logos inform the transportation services industry and federal agency customers that our vendors are sustainable in support of Executive Order 13514-Federal Leadership in Environmental, Energy, and Economic Performance. Our federal agency customers will also be able to use this qualification to show how they are complying with the Executive Order 13514.

The Office Relocation services include vendors who offer environmentally sustainable transportation options designed through partnering with the Environmental Protection Agency (EPA) SmartWay Program. The individual performance rankings of these providers may be accessed through the SmartWay program at http://epa.gov/smartway/partnership/performance.htm

If you are registered as a SmartWay carrier, logistics of shipper partner, you are encouraged to indicate that on your proposal. Your status may be verified by accessing the SmartWay listing on the EPA website at http://epa.gov/smartway/partnershiplists/partner-list.htm.

Note that while SmartWay certification is encouraged, it is not a requirement for vendors to become SmartWay certified in order to be approved under this SIN.Vendors who are not registered as SmartWay Partners but who are interested in the SmartWay Transport Partnership must go to the http://epa.gov/smartway/partnership/performance.htm http://epa.gov/smartway/partnershiplists/partner-list.htm.

Environmental Protection Agency’s website for additional information on how to join:

http://www.epa.gov/smartway/partnership/index.htm

1. Definitions:

Contracting Officer (CO): Individual at GSA authorized and warranted to issue this contract and to make subsequent modification(s). The CO has the authority to make final determinations on matters of dispute regarding the statement of work of this contract.

Fiscal Year: October 1 through September 30

Industrial Funding Fee (IFF): The IFF reimburses the General Services Administration for the costs incurred in procuring and managing the Transportation, Delivery and Relocation Solution schedule. The IFF is to be built into the RSVP pricing offered.

Packing: Shall mean all costs incurred by the Contractor in handling and moving an office, including but not limited to packing, packing materials, crating, debris removal, containers and unpacking.

Working Days: Monday through Friday, exclusive of Federal and Puerto Rican holidays. Puerto Rico Holidays include:

Three Kings Day: January 7 Good Friday: Changes Annually Constitution Day: July 25

2. Scope & Compl exity:

• The Contractor shall: Provide a full range of services necessary to satisfy ordering agencies’ office relocation requirements. The Government is seeking services that industry normally accords to commercial customers to the maximum extent practicable.

• Be capable of providing services for ordering agencies with multiple organizational levels and geographic locations nationwide and/or worldwide as specified in the Scope of the Contract clause.

• Be capable of handling multiple task orders simultaneously.

3. Pricing:

GSA seeks pricing based on commercial practices to the extent practicable. Specific to SIN 653-8 only, prices must meet the stated Service Contract Act of 1965 and resultant wage determination requirements.

Offerors who are offering Service Employees, as defined in FAR 22.1001, are subject to the Service Contract Act of 1965. Offeror’s subject to the Service Contract Act of 1965 must ensure their employees are paid at least the wages and fringe benefits determined by the Department of Labor to prevail in the localities associated with places of performance or, in the absence of a wage determination, the minimum wage set forth in the Fair Labor Standards Act. Offerors subject to the Service Contract Act of 1965 must submit the applicable wage determination which covers their geographic place of performance. To access wage determinations follow the below instructions:

1. Go to http://www.wdol.gov/.

http://www.epa.gov/smartway/partnership/index.htm http://www.wdol.gov/

2. Click on "Selecting SCA WDs"

3. Select the state and county and continue

4. In response to the question "Were these services previously performed at this locality under an SCA- Covered contract?” select "No."

5. Select the applicable wage determination type.

6. Print the wage determination and include it in your offer.

A Sample chart is provided below. Please include in your offer the relevant labor categories that are specific to your services.

Wage Determination Number ____________, Revision Number ___, Date Revised _______ States Covered

Occupation Code [insert company name]

Base Hourly Rates

Department of Labor (DOL) Wage Rates

Wage Determination Number

Geographic Area Covered

21040 - Material Handling Laborer

21071 - Forklift Operator

21130 - Shipping Packer

21400 - Warehouse Specialist

31361 - Truck driver, Light

31362 - Truck driver, Medium

31364 - Truck driver, Tractor-Trailer

Fees may be expressed as discounts off the offeror’s commercial rates that may or may not include labor rates for origin and destination services, transportation services and storage. If the offeror’s commercial practice is to price these services on an hourly/daily basis, the offeror should identify what those discounted rates are for the various labor categories proposed.

Contractors may offer this SIN for delivery on a regional, national or worldwide basis. Contractors offering on a regional basis must specify the area in which services are being offered for consideration and may not accept orders outside of their stated geographic scope. Future geographic areas may be established and awarded by modification to the contract when the contractor has significant commercial sales in a new area and rates can be negotiated based on commercial pricing or if the contractor is new to the area, pricing can be negotiated with adjustment based on the local wage determinations in accordance with clause 52.222-43 Fair Labor Standards Act and Service Contract Act-Price Adjustment (Multiple Year and Option Contracts).

Please further specify the national coverage area (i.e. “48 contiguous states + D.C.”, or “all states and U.S.

territories”). If offering worldwide, please also specify the domestic coverage area as indicated in the previous sentence.

Geographic Service Location(s):

Unless otherwise specified herein, the Contractor’s rates for these services shall include all labor necessary to properly safeguard the property to be moved, including the marking and weighing and the transporting of the property to its ultimate destination. Charges are to be assessed on the actual time required to pack and/or crate items. Charges for materials used in packing and/or crating will be billed at vendor’s cost as a separate item on the invoice not to exceed the schedule price. In no event shall charges under this contract be in excess of charges based on the Contractor's lowest rate available to the general public, or be in excess of charges based on rates otherwise tendered to the Government by the Contractor for the same type of service.

The rates/charges as offered by any Contractor under this contract will not be subject to change as result of a change in any wage scale agreement between the contractor and its employees.

- Proposed Pricing shall be inclusive of the Industrial Funding Fee (IFF).

- Offeror shall recreate below chart when preparing Section III – Price Proposal (Refer to instructions in found in attachment titled “Pricing Proposal Instructions”)

Labor Category

Commercial Hourly Rate/Daily Rate

Most Favored Customer Hourly Rate/Daily Rate

Government Hourly Rate/Daily Rate

Commercial Overtime/Holiday Rate

MFC Government Overtime/Holiday Overtime/Holiday Rate Rate

Contract Support Items:

Packing Supplies and Materials Rates (include all materials offered commercially, this is just a sample) Proposed MFC Commercial

Rate Rate Rate

Government Discount off Commercial Prices %

1/2Large Bubble Wrap (size:

–Static Free Bubble Wrap

Labels (per roll – 500 labels) Shrink Wrap (per roll used – size ) Key Board Bags (per bag) Hampers Commercial Bins Dish Packs Packing Paper Small Cartons (size_1.5__) Medium Cartons (size_3.0_) Legal Cartons (6.0 or above) Tape Cold Packs Crate Rental Storage

4. General Requirements:

The Contractor shall:

• Provide commercial office relocation services by providing all labor, materials, and equipment necessary to accomplish the work.

• Furnish all vehicles, insurance, fuel, driver, supervision, maintenance, equipment, and operating supplies/services, and perform all services necessary to provide office relocation services for ordering agencies.

Ensure that its firm and staff maintain any generally required professional certification, accreditation, license, bond, and proficiency relative to their area of expertise. The Contractor shall retain documentation of such records. The Government will not pay for expenses to meet this requirement.

Service level agreements may be proposed at the task order level to the extent the terms of such agreements do not conflict with the terms and conditions of this Schedule (see paragraph (s), Order of precedence of Clause 52.212-4) and can be used in conjunction with the paragraph C.43, I-FSS-60, PERFORMANCE INCENTIVES.

Service level agreements may also be negotiated with ordering agencies. An informational copy of service level agreements shall be provided to the GSA Contracting Officer at onthego@gsa.gov within 5 business days of execution.

5. Reports

The Contractor shall:

(1) Provide all reports (web based, electronically, hardcopy or as requested) on contract usage that it offers commercially.

(2) Provide all information for transactions paid by all forms of payment, including, but not limited to, the Government Purchase Card in all reports.

(3) Provide Government agencies with standard commercial and custom reports as requested. This includes, but is not limited to, services ordered, number of transactions, price, shipping history, weight of shipments, returns, accessorials, etc. The Contractor shall identify commercial reports that are available to enhance an agency’s ability to manage its domestic delivery services. Reports should be available on a monthly, quarterly and yearly basis, and have the ability to roll up data at an aggregate level for the agency.

(4) Provide the GSA Contracting Officer with a quarterly report, electronically, that details each ordering agency’s domestic delivery expenditures for the given report period, and provide a cumulative total across all agencies serviced, by type of service ordered for the fiscal year report period. Please note, the Government operates on a fiscal year basis of October 1 through September 30 of each year. The report is due by the 15th calendar day after the end of each report period, as indicated below:

Service Provided Between Services Report Due to GSA By January 1 and March 31 April 30 April 1 and June 30 July 30 July 1 and September 30 October 30 October 1 and December 31 January 30

b. Electronic Submittal. The information shall be provided in an electronic commercial format readable in Microsoft Excel 2003, SP-2 and e-mailed to 1) the Contracting Officer; 2) relocation.programs@gsa.gov; and 3) onthego@gsa.gov

The Title of the Email must state:

1) The Contract Number;

2) Your Company’s Name;

3) The Special Item Number (SIN); and

4) The words “Quarterly Office Relocation Services Report, by Agency”;

Please note, GSA envisions moving to a web-based reporting mechanism to standardize and simplify reporting requirements and may, at GSA’s option, require reports be filed through an automated reporting tool provided by

GSA.

c. Data Fields. The minimum data fields to be reported are:

Agency* Type of Service

Invoice Number

Dollar value of Office Relocation Services

Accessorial Services Description

Accessorial Unit of Issue

Accessorial Commercial Rate

Accessorial Price Offered to

Government

IFF Paid Notes (Any Concerns or issues that arose during this office relocation) mailto:at_onthego@gsa.gov mailto:relocation.programs@gsa.gov mailto:_onthego@gsa.gov mailto:_onthego@gsa.gov

* NOTE: Each individual accessorial is also considered a “type of service” ordered. For each accessorial charge, identify and name the accessorial and list the total number of accessorials used and the total dollar amount for each accessorial used during the period reported. See below.

* Please email relocation.programs@gsa.gov to request an electronic copy of the 653-8 quarterly reporting template.

d. Failure to Submit Reports. The failure to submit a report in two (2) consecutive quarters and or three (3) of four (4) quarters may result in negative evaluation when considering performance rating for renewing options and may result in termination of the Contract. Contractors with contracts on file for this SIN are required to submit a report even if no services were provided during the quarter.

(5) Fraudulent Use: The contractor shall provide the GSA Contracting Officer a quarterly report listing any suspected fraudulent use of the Transportation, Delivery, and Relocation Solutions Schedule 48 by authorized or unauthorized users (e.g. using the TDRS schedule for personal use vs. official government purposes). Contractors may report suspected fraudulent use to the GSA Contracting Officer at any time.

The information shall include, at a minimum, the agency, account number, name and address of account, point of contact and phone number for the account, shipping and billing information including the sender and recipient, origin and destination addresses, and proof of delivery. The contractor shall provide the relevant information and the reason why it suspects fraudulent use of the Government account number, including names, dates, phone numbers, origin and destination information for suspected shipments, billing and payment information, and any action taken by the Contractor.

6. Specific Requirements:

a) Office Relocation Services: The Contractor shall perform all of the services required to remove the existing office furniture, equipment, and related supplies (at times hereinafter called "property") from the existing location, transport the property to the designated areas within the new location and place them in accordance with the ordering agency’s direction and timelines. The person who will interface with the Contractor for each move shall be determined upon issuance of the order. The Contractor shall:

• Furnish all packing containers and related supplies including, but not limited to, boxes and cartons, crating material, padding material, marking material, sealing tape, and color-coded marking tags to the moving activity. It shall be the responsibility of the Contractor to determine the number and size of packing containers to be utilized for individual relocations.

Delivery of same will be at no extra cost to the Government. Agencies may specific on their request for quote whether packing containers will be returned.

Ensure all materials are clean and of a quality sufficient to ensure protection of the property.

Provide a project manager for the duration of the relocation. The project manager will be responsible for directing the daily activities of the workers provided for the relocation. This individual will also be responsible for coordinating phases of the relocation with the ordering agency on a daily basis.

Perform packing and/or crating necessary for the protection of the property to be moved.

Computer, audiovisual, laboratory, and hi-tech equipment shall be pad-wrapped.

Remove all padding, packing, and crating materials from the premises of the government as directed.

Furnish dollies, hand trucks, book-carts, typewriter/computer carts, and glass packing/cartons, and any other type of equipment commonly used for relocation services. Hand trucks, dollies and book carts MUST have soft rubber wheels. NO metal or hard rubber wheels shall be used in the performance of this contract.

Disassemble property when necessary for safe and efficient transportation, as determined by the ordering agency. Reassemble property after transporting to the new location. For systems and specialty furniture/equipment, the Contractor shall ensure it has the necessary special tools, equipment, or technically-trained personnel to assemble or reassemble.

mailto:relocation.programs@gsa.gov

Box up file and supply rooms prior to moving.

Ensure that all libraries are boxed and/or transported on book carts provided by the Contractor.

The Contractor's personnel will mark boxes to maintain proper sequence. Boxes will be unloaded at the new location and contents placed on shelving by the Contractor's personnel in the proper sequence. Shelving will be dismantled, unbolted, and moved from the old location and reconstructed at the new location by the contractor as specified by the ordering agency.

Provide any other service which would normally be included with a complete office relocation/moving service.

Color-coordinate multiple office moves on the floor plans, floor maps, or office layouts and move property in groups by office or area, as directed by the ordering agency.

Remove empty packing containers, as applicable.

Remove rubbish from the government's premises after move is completed.

Furnish forklifts, scissor lifts, portable lifts, and operators to move heavy and/or bulky items that cannot be moved by normal means, on an as-needed basis.

Provide movable carts or shelving to be used as temporary accessible file storage on an as-needed basis as determined by the ordering agency.

Provide storage for property in a secured location in the event of a delay in availability of new space. Pricing for storage space will be negotiated at the time of award of the order, not to exceed the GSA Schedule price.

b) Computation of Time: The hourly rates will be computed to the nearest quarter hour. Charges will commence when workers and equipment arrive at the ground floor entrance to the building or site where the work will be performed and will end when work has been completed or at the end of the workday if the job is more than one day’s duration.

No charge will be made by the Contractor for time lost in any way not required in the performance of the services ordered by the Government (excludes break periods required by Local, State or Federal law or by collective bargaining agreements between the Contractor and their employees.

Intra-office moves: There will be no charge for the truck and driver dropping off equipment/supplies and laborer at the site on the day of an interoffice move within the same building. Charges will be computed for laborers at the start of the move at the site. Charges for truck and driver will be allowed when supplies and materials are requested in advance in the move day. No charge for travel time is permitted.

More than one day duration: Computation of time will begin on arrival at the site on the first day and will end at the completion of work for that day. Each day following will be calculated the same. The Government shall not be charged for overnight storage of furniture, equipment, material, truck etc.

Same day using one truck: Arrival at one site - loading the truck - unloading the truck at another location. Computation of time for truck and driver shall begin at their arrival at the first site and will continue until completion of the job at the new location. Laborers computation of time shall begin at their arrival on site at the first location and shall continue until the completion of the job at the new location.

c) Location: The services to be provided under this contract shall be performed at any location, building, facility, or site as directed by the government.

d) Qualifications of Employees: The Contractor shall have in its employ at all times a sufficient number of capable and qualified movers to enable it to properly, adequately, and economically complete each move in a timely manner. All matters pertaining to the employment, supervision, compensation, promotion, and discharge of such employees are the responsibility of the Contractor. The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity.

e) Systems Furniture: Disassembly and reassembly of systems furniture is NOT to be included in the per hourly rate/price.

The Contractor will not attempt to disassemble or reassemble the systems furniture without specific authorization from the government.

If the government elects to have the systems furniture manufacturer disassemble and reassemble the systems furniture, the Contractor may be required to move the disassembled systems furniture to the new location for reassembly by the systems furniture manufacturer. The disassembled systems furniture will be treated as a normal work requirement within the meaning of this SOW.

f) Vehicles: The Contractor shall furnish clean and mechanically sound, closed-type vehicle(s) of sufficient size to accommodate the shipment and properly licensed personnel to operate such vehicle(s). Unless a specific size and type of vehicle is requested by the Government, the Contractor will use their best judgment in furnishing vehicles(s) of the most appropriate type and size for the required services. The Contractor will not be allowed to substitute and charge for two or more small vehicles if a large vehicle(s) would have been sufficient and appropriate to accomplish the job. If such instance should occur, the Contractor will charge only for the lesser number of vehicles that should have been furnished. If hauling and moving services are furnished to other agencies concurrently with those being furnished to the ordering agency, the cost of equipment, driver and extra labor involved shall be prorated between the agencies. The Contractor is solely responsible for vehicle insurance.

Vehicle(s) shall be in good repair and in compliance with all federal, state, and local laws and regulations for operation. All vehicles shall be equipped sufficiently with clean pads, covers, and other protective equipment to ensure safe transit and delivery of property. Protective covering shall be used during the loading and unloading operations in the event of inclement weather. The ordering agency may reject any vehicle that is determined to be mechanically incapable of adequately protecting the government's property. However, failure to do so shall not release the Contractor from liability and from any damage caused by usage of such. The contractor shall obtain necessary clearances or permits, if any, which may be required by the local municipality.

g) Drivers: The Contractor shall ensure personnel are properly licensed and insured. The Contractor is responsible for all traffic tickets, parking violations, fines or citations received.

h) Overtime: If overtime is required and authorized in advance by the ordering agency, the Contractor must charge the overtime hourly rates bid, but total overtime payment for any order may not exceed the limit agreed to when the order was placed or later modified by the ordering agency.

i) Insurance and Replacement Value Coverage: The Contractor shall comply with the Insurance and Replacement Value Coverage Requirements set forth in Section 7, below.

j) Scheduling and Protection: The Contractor shall:

Make all arrangements for elevator service at the relocating site and new site location. This may be done through the building owner/manager and/or ordering agency.

Coordinate moving hours with the agency representative.

Obtain necessary clearances or permits, if any, which may be required by the local municipality for parking on streets during loading or unloading phases of the relocation.

Furnish padding and/or other protective material for the interior of the buildings, including protection for the elevators.

Furnish plywood, vinyl, heavy gauge plastic or masonite runners as required to provide protection to the floors.

Transport filing equipment in an upright position with file cabinet drawers secured against opening by strapping or other means. Use suitable padding between the cabinets to prevent rubbing or chafing.

Complete a walk- through of the new location following completion of the relocation with the ordering agency to determine damage to property or premises resulting from the relocation (if any), and make arrangements for processing any claims.

Be responsible for the day-to-day inspection and monitoring of all work performed to ensure compliance with the contract requirements.

k) Contractor/Government Responsibilities: The Contractor shall identify its expectations of the government’s roles and responsibilities in the move that may include but is not necessarily limited to the following at the task order level:

scheduling of a walk- through of the origin and destination facilities in time to prepare an offer; identify if a library will be involved in the move; identify whether assembly or disassembly of systems furniture is required and whether the Contractor is required to move the systems furniture, even if not disassembling or assembling; obtaining a written list of any items or interior decoration (e.g. sculptures, statues, paintings, etc.) valued over $l00 that require pricing prior to placing an order.

After acceptance of government task order, the Contractor shall continue to ensure cooperation in the move with the ordering agency that may include, but is not necessarily limited, to the following: ensure receipt from the ordering agency copies of legible floor plans or maps of offices of both the old and new locations involved in the move; ensure cooperation with the ordering agency that all equipment is tagged and marked, showing floor number and location via color coordination for placement at the new location;

coordinate with the ordering agency if more than one government representative is designated which representative is responsible for acceptance; ensure an understanding exists with the ordering agency that all electronically operated equipment will be disconnected and ready for movement at origin and ensure unless otherwise indicated by the ordering agency, that it will unpack all boxes packed by its employees (labeled PBO) and collapse the boxes and stack; ensure how many invoices are required to be submitted to the ordering agencies financial office; ensure date and time when the facilities/office of the relocating site and new location will be available for site inspection.

Normally return of boxes upon completion of the move is not required, but may be ordered. In the event this feature is ordered, the Contractor and ordering agency should ensure it is stipulated in any request for pricing from the Contractor. The Contractor shall reimburse the federal agency for return of the boxes. Further, the Contractor and the ordering agency will agree upon a box collection site. The Contractor shall ensure that all boxes are emptied, collapsed and stacked neatly in the designated pick-up area.

The Contractor and ordering agency shall ensure that the boxes are available for pick-up by the Contractor in an agreed upon time frame after completion of the relocation. If boxes are not unpacked within this time frame, the Contactor and ordering agency must agree to an extension. Boxes not returned within the time frame agreed to may be charged to the relocating agency at the prices agreed upon and established in the task order.

As required, the ordering agency will provide the Contractor space for the temporary storage of hand trucks, dollies, packing material, etc., being used in the performance of a job, and will make cartons and other such materials available for return to the Contractor as soon as possible after completion of the job.

l) Laws, Ordinances, and Building Regulations:

The Contractor and its employees shall comply with all host activity, local, state and federal laws, ordinances, and regulations governing the performance of services required hereunder and shall comply with all instructions pertaining to the conduct of persons on government premises as may be issued by the ordering agency.

When services are performed in a federal building, the Contractor may be required to coordinate the work with the building manager. Notwithstanding this provision, government agencies located in GSA-controlled space shall not arrange for any services listed herein without clearance from the respective GSA building manager.

Certain areas or buildings may be designated as "Security Areas" and entrance of persons other than those employed therein is restricted. In some of these areas, the Contractor is permitted to enter and perform the work unescorted. In others, the Contractor will be admitted and accompanied by an authorized occupant of the area. It is the responsibility of the ordering agency to ensure that the contractor's personnel are not unduly delayed.

Ordering agencies may require various recording procedures as part of performing the task order.

This includes, but is not limited to, sign-in/sign-out logs (to include name, title, location and time of contractor/subcontractor employees); fingerprints or other biometric information; photo ID or other identification badges; criminal history check; and special clearances.

m) Security Requirements:

The Contractor shall provide personnel for the performance of the services required under this contract that for security reasons are acceptable to the Government.

The Contractor shall adhere to all security-related laws, requirements and regulations that bind the government. Contractor personnel involved in the management, operation, programming, maintenance, and/or use of information technology shall be aware of these responsibilities and fulfill them.

The Contractor shall ensure that all clearances, escorts and armed agent protection, if any, are coordinated with the ordering agency’s Field Manager.

When requested by the government, the Contractor must provide the names, addresses, dates and places of birth, citizenship, and social security numbers of all personnel working engaged in performing office relocation services at least 72 hours prior to the move. If satisfactory security clearances cannot be obtained for the contractor where necessary, service may be obtained from a source other than the contractor.

On the day of the move all Contractor personnel must have a valid picture ID with them. Contractor personnel will be refused admittance if they do not meet security requirements.

Any containers, boxes, or bags entering or leaving the facilities may be subject to search by Government security officers.

To assist in easy identification, Contractor personnel must be wearing a company shirt or a large badge.

n) Quality Requirements: The Contractor shall have a quality control plan.

The ordering agency may require a Quality Control Plan (QCP) prior to commencement of the work to include but not be limited to:

o Administrative Methods - the methods the Contractor will use for identifying, correcting, and preventing defects in the quality of service performed before such level of performance becomes unacceptable to the ordering agency. The Contractor should include plans for revising job schedules as new and better ways are found to perform given tasks;

o Performance Evaluation - both the Contractor and the ordering agency have agreed upon all terms and conditions as stated in the order. During the life of the contract, Contractor performance will be documented by means of the Contractor Performance System (CPS);

o Strike Contingency Plan (SCP) - The Contractor shall prepare a Strike Contingency Plan to be used in the event of a strike by its employees. The SCP shall be submitted to the ordering agency within the timeframe specified. At a minimum, the SCP shall include how the contractor will provide the services defined in this specification during strikes by its employees.

The ordering agency may require a Quality Assurance Plan (QAP) prior to commencement of the work to include but not be limited to:

o Partnering - In order to have an effective contract administration program that also ensures a successful business relationship between the ordering agency and the Contractor, all parties involved in the service delivery process must work as a team and foster open and honest communication at all times. Close coordination and active cooperation between the Contractor and the ordering agency are necessary to ensure that each move is done in a timely, professional, and safe manner.

o Service Delivery - The quality and timeliness of the Contractor's performance of the scheduled moving services will be used to assess the overall service delivery.

o Performance Objectives and Quality Assurance Reporting – The ordering agency may make tours and inspections of the moving services as they progress from start to finish and random job-site inspections accomplished by the ordering agency or designated inspector shall be used to determine the quality of work delivered during the move process.

Contractor shall survey customers after completion of an office relocation to determine the satisfaction of the services provided. Contractors shall provide the results of the surveys to the GSA Contracting Officer. Survey results shall be submitted quarterly to onthego@gsa.gov and transportation.programs@gsa.gov; results are due by the 15th calendar day after the end of each period (i.e., due January 15, April 15, July 15, and October 15).

o) Additional Requirements:

Postage and Fees: All postage and fees related to submitting information including forms, reports, etc., to the GSA Contracting Officer (CO) or the ordering agency shall be paid by the contractor.

Marking: All information submitted to the CO or the ordering agency shall clearly indicate the schedule contract number, order number, and location of the contract for which the information is being submitted.

Time of Delivery: The Contractor will be directed on the individual order when to commence performance. The Contractor shall be obligated to provide complete services in accordance with the locations, dates, and times specified in the task order. Failure to provide the services within the time prescribed therein may result in termination of the contract or individual task order for default.

In the event an urgent need arises which provides the Contractor with less than the stated minimum notification period, the Government will so notify the contractor and will request an accelerated delivery schedule. If the Contractor cannot meet the accelerated delivery schedule, the Government may obtain the services from another source.

Audits: The Contractor must conduct or arrange to have conducted a prepayment audit of each transportation billing for service performed under the schedule if a bill of lading is used and payment is made against that. Any auditor (other than a GSA Prepayment Audit Schedule Contractor) who performs such an audit must be certified in advance by the GSA Audit Division (FBA) to conduct such an audit. Contact the GSA Audit Division at 202-50l-3000. GSA has issued instructions and guidelines on the mandatory prepayment audit procedures. Any request for a waiver to these requirements must be made in writing to the General Services Administration, Office of Governmentwide Policy (M), l800 F Street NW, Washington, DC 20405.

Sensitive but unclassified (SBU) building information notice of disposal: For all contracts using SBU building information, the Contractor shall notify the ordering agency that it has properly disposed of the SBU building documents, with the exception of the contractor's record copy, at the time of release of claims to obtain final payment.

Identification/building pass: The ordering agency will coordinate Contractor access to buildings.

Removal from duty: The ordering agency may request that the Contractor immediately remove any employee(s) from the worksite(s) should it be determined that individual(s) is disqualified from work on the specific task for either suitability or security reasons, or who are found to be unfit for performing the assigned duties.

The Contractor shall comply with these requests. Specific reasons for removal of an employee(s) will be provided to the contractor in writing.

mailto:to_onthego@gsa.gov mailto:transportation.programs@gsa.gov

• Safeguarding information: It shall be understood by the Contractor that disclosures of information relating to the work or services provided under this contract requirement to any person not entitled to receive it, or failure to safeguard any classified information as defined in Executive Order Number 11652 that may come to the Contractor or any person under the contractor's control in connection with the work under this contract, may subject the Contractor, his agents or employees to criminal liability under Title 18, Section 793, 794, and 798 of the United States Code.

• Cranes, portable elevators, forklifts and other equipment: When the use of special equipment (other than highway vehicles) is required in the performance of the requested service, the Contractor shall obtain advance approval for the ordering agency and include the charges thereof as a separate item on its invoice, not to exceed the schedule price.

• Tolls, special permits, etc.: Necessary charges for bridge tolls, special parking permits or parking meter covers, over length, over width, over height, or overweight permits; or similar charges assessed by responsible authority against the specific job being performed for the ordering agency (not including fines, arrest, etc.) may be paid by the Contractor and added as a separate item(s) on the invoice, not to exceed the schedule price.

7. Insurance and Replacement Value Coverage Requirements.

a) Insurance. The Contractor, at its expense, shall provide and maintain the appropriate insurance coverage in amounts maintained commercially and as may be required by any State regulatory authority. This includes cargo, vehicular and general public liability insurance. The Contractor shall provide evidence of acceptable cargo insurance, vehicular and general public liability insurance as part of its proposal to the GSA. The Contractor shall furnish written notice to GSA, 30 days in advance of the effective date of any reduction in, or cancellation of these policies. The Contractor shall furnish written evidence of any renewal policy not less than 15 days prior to the expiration of any current policy on file with GSA. The Contractor shall also make such insurance information a part of its proposal to an ordering agency to provide office relocation services. The Contractor shall also maintain workers’ compensation and other legally required insurance with respect to the Contractor’s own employees and agent.

b) Replacement Valuation Coverage. The Contractor shall be insured to provide members Full Replacement Value Protection for damaged and/or lost goods. The Contractor shall guarantee either replacement of articles lost or damaged while in the Contractor’s custody (in custody of the carrier is considered in the Contractor’s custody), reimbursement for full replacement cost (as determined by current market value), or repairs, or the cost of repairs to damaged item(s) to the extent necessary to restore the item(s) to the same condition as when received by the Contractor from the employee. Actual replacement articles, if any, shall consist of articles of like kind and quality without deduction for depreciation.

c) Full Replacement Value defined. The Contractor shall provide Full Replacement Value Protection to the agency, and publish their valuation rate as described below. . This protection and liability shall be at no additional cost to the agency or employee. The Contractor’s maximum liability shall not exceed the released or declared value on the shipment or the full cost of repair to the damaged property, whichever is less. The Contractor shall have the option of repair or replacement of damaged articles.

The Contractor shall offer the agency an option to purchase additional insurance above the computed value at the time of ordering services and prior to shipment. This insurance pricing must be included in the price list uploaded to GSAdvantage! For GSA CHAMP and SDDC, the valuation shall be according to the limits set forth in their respective programs.

d) Damages and Claims.

Responsibility: The Contractor will be liable for loss or damage to property caused by their failure to properly pack and crate the property.

Report or Damages: The ordering agency will provide a written list of items found to be damaged during the move to the Contractor within 24 hours after the completion of the relocation. This list shall include both furnishings and building finishes, such as walls, carpet, etc., as well as damages to grounds landscaping such as shrubs, lawns, etc.

Repairs: The Contractor and ordering agency shall visually inspect the damaged item(s) and mutually agree upon a time frame for repairing or replacing the damaged item(s). The repair or replacement of the item shall be completed within the time frame specified by the order agency. Except when loss and/or damage arises out of causes beyond the control and without the fault or negligence of the Contractor, the Contractor shall assume full liability for any and all goods lost and/or damaged in the relocation covered by the contract.

Claim Forms: The Contractor shall provide ordering agencies with all necessary claim forms and instructions in the event that any damage is reported as a result of services performed under this contract. The Contractor is required to acknowledge claims within 30 calendar days and or either pay, decline or make a formal compromise settlement within 120 days after receipt of a claim. If for some reason beyond the Contractor’s control, action on the claim is delayed, the Contractor shall notify the ordering agency as to its status and each 30 calendar days thereafter until final action is taken. The Contractor shall furnish the ordering agency with a copy of each claim filed, any related correspondence and any notice of final settlement or denial of any claim.

The GSA Contracting Officer reserves the right to request copies at no additional charge to the Government.

The Contractor shall settle all claims for loss or damage attributable to carrier liability within 120 days (41 CFR 102- 117.195)

8. Contract Clauses Specific to Office Relocation Services:

FAR 52.228-5, Insurance—Work On A Government Installation (JAN 1997)

(a) The Contractor shall, at its own expense, provide and maintain during the entire performance of this contract, at least the kinds and minimum amounts of insurance required in the Schedule or elsewhere in the contract.

(b) Before commencing work under this contract, the Contractor shall notify the Contracting Officer in writing that the required insurance has been obtained. The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the Government's interest shall not be effective --

(1) For such period as the laws of the State in which this contract is to be performed prescribe; or

(2) Until 30 days after the insurer or the Contractor gives written notice to the Contracting Officer, whichever period is longer.

(c) The Contractor shall insert the substance of this clause, including this paragraph (c), in subcontracts under this contract that require work on a Government installation and shall require subcontractors to provide and maintain the insurance required in the Schedule or elsewhere in the contract. The Contractor shall maintain a copy of all subcontractors' proofs of required insurance, and shall make copies available to the Contracting Officer upon request.

FAR 52.234-4, Payments under Transportation Contracts and Transportation-Related Service Contracts

(APR 1984)

The Government shall pay the Contractor upon the submission of properly certified invoices or vouchers, the amount due for services rendered and accepted, less deductions, if any, as herein provided.

FAR 52.237-2, Protection of Government Buildings, Equipment and Vegetation (APR 1984)

The Contractor shall use reasonable care to avoid damaging existing buildings, equipment, and vegetation on the Government installation. If the Contractor's failure to use reasonable care causes damage to any of this property, the Contractor shall replace or repair the damage at no expense to the Government as the Contracting Officer directs. If the Contractor fails or refuses to make such repair or replacement, the Contractor shall be liable for the cost, which may be deducted from the contract price.

FAR 52.246-14, Inspection of Transportation (APR 1984)

The Government has the right to inspect and test the Contractor’s services, facilities, and equipment at all reasonable times. The Contractor shall furnish Government representatives with the free access and reasonable facilities and assistance required to accomplish their inspections and tests

FAR 52.246-23 Limitation of Liability (FEB 1997)

(a) Except as provided in paragraphs (b) and (c) below, and except for remedies expressly provided elsewhere in this contract, the Contractor shall not be liable for loss of or damage to property of the Government (excluding the supplies delivered under this contract) that (1) occurs after Government acceptance of the supplies delivered under this contract and (2) results from any defects or deficiencies in the supplies.

(b) The limitation of liability under paragraph (a) above shall not apply when a defect or deficiency in, or the Government's acceptance of, the supplies results from willful misconduct or lack of good faith on the part of any of the Contractor's managerial personnel. The term "Contractor's managerial personnel," as used in this clause, means the Contractor's directors, officers, and any of the Contractor's managers, superintendents, or equivalent representatives who have supervision or direction of—

(1) All or substantially all of the Contractor's business;

(2) All or substantially all of the Contractor's operations at any one plant, laboratory, or separate location at which the contract is being performed; or

(3) A separate and complete major industrial operation connected with the performance of this contract.

(c) If the Contractor carries insurance, or has established a reserve for self-insurance, covering liability for loss or damage suffered by the Government through purchase or use of the supplies required to be delivered under this…