DFAC Questions and Answers.pdf

Question and Answers Kirtland AFB Full Food Services

FA9401-19-R-0014

1. Is Attachment 6 inclusive or exclusive or the 5 page total per reference. In other words, are offerors allowed 5 full pages to respond to all points of the PWS per reference or are they really only allowed 3?

The information required in Volume I – Past Performance is to be provided using the format in Attachment 6 – Past Performance Information (refer to Attachment 4— Addendum to FAR 52.212-1 – Instructions, paragraph 3.2). The page limit for Attachment 6 is up to 5 pages for each citation (contract) with a limit of a 3 citations per offeror (15 page limit total per offeror).

2. Will the Hennessy Inspection form be used as means of assisting in evaluating past performance or solely how well Past Performance speaks to the PWS?

No. Please refer to Attachment 5 – Addendum to FAR 52.212-2 – Evaluation for the evaluation process for past performance.

3. If no Hennessy Inspection form is utilized, does each Past Performance reference need to address all requirements of the PWS in its entirety or can addressing all requirements be spread throughout the Past Performance Volume?

Please refer to Attachment 4 – Addendum to FAR 52.212-1 – Instructions, Section 3.0 for the requirements of the Past Performance Volume.

4. In the Instructions to Offerors, 2.1.5 states that pricing is to be in a separate volume. We are assuming that this then, would be Volume III and would contain pricing, supporting information and assumptions. Is this correct?

Instructions to Offerors, 2.1.5 means that the offeror’s proposed pricing should NOT be included in the Past Performance volume. Please refer to Attachment 4 – Addendum to FAR 52.212-1 – Instructions, paragraph 4.1.2 for pricing instructions.

5. In the Draft RFP Q&A, it was stated that this solicitation is NOT subject to Randolph Sheppard. Can you explain WHY it is not and affirm that it is still not subject to RSA?

The Federal Acquisition Regulation (FAR) does not prescribe a set aside or preference/priority on the basis of the Randolph-Sheppard Act. Competition is required because the Randolph-Sheppard Act does not satisfy the limitations stated in FAR 6.302- 5(c), which are mandated by the Competition in Contracting Act (CICA).

6. If it is not RSA subject, would a blind vendor, not associated with the New Mexico SLA, be entitled to any special considerations?

There are no special considerations for blind vendors. This acquisition is a 100% small business set-aside in accordance with FAR Part 19. Please note that the Government Accountability Office (GAO), with input from the Small Business Administration (SBA), has ruled that SLAs are allowed to submit an offer on RFPs that are set aside for small businesses.

7. Because of COVID 19 Protocols, have any of the normal services been modified or suspended? As an example many of our contracts no longer permit the Salad Bar Station, salads are now prepared in advance for customers to grab and go.

Yes, currently there is no salad bar stations setup. All salads are prepared in advance for grab and go; however, if a customer has a special requests on salad, a made-to-order salad option is available. Drink stations and grab and go stations are currently manned to limit touch points for customers. When we return to normal operations, the salad bar, drink stations, and grab and go stations will be re-opened.

8. Are guests permitted to sit and enjoy their meal in the dining room, or is it all take out service?

Yes, currently due to COVID-19 protocols, we are only allowed to offer dine in at 25% of our occupancy. Kirtland Air Force Base is aligned with the current State Public Health Emergency Orders. During normal operations, meals are available for both dine in at full capacity and take out service is available.

9. Specifically, how many week/weekend/ holiday days of COVID 19 protocol service are the bidding contractor to price for each CLIN?

Offerors are instructed to propose pricing based on the requirements as listed in the PWS.

See the guide from Air Force Food and Beverage Operations Division for COVID-19 protocols.

10. Are all days priced service days to be considered COVID 19 protocol for the entirety of the contract including all option years?

Offerors are instructed to propose pricing based on the requirements as listed in the PWS.

The Air Force does not have the ability to forecast how long COVID-19 will last or how long it will take to find a vaccine, so there is no way to provide a timeline. The guide from Air Force Food and Beverage Operations Division is being provided to outline the for COVID-19 protocols.

11. Please provide detailed outline of COVID 19 Protocols and expected service levels.

See the guide from Air Force Food and Beverage Operations Division. This document outlines the protocols based on the current Public Health Orders on Kirtland Air Force Base.

12. Are patrons allowed to enter the DFAC and place orders in person? Orders taken in advance?

Yes, customers are allowed to go to the DFAC and place orders in person. Orders are taken in advance for personnel quarantined with COVID-19.

13. Have cashier requirements changed based on COVID 19 Protocols?

No, cashier procedures are the same as outlined in the PWS. The cashiers stand behind a protective barrier to reduce the risk of COVID-19 for cashiers and customers.

14. Please provide headcount data for the last two years and specify regular, weekend, and holiday meal periods.

Workload estimates are provided in Technical Exhibit 4 of the PWS.

15. How many hourly employees are required to currently satisfy current COVID 19 protocols?

The number of hourly employees required to meet all PWS requirements is determined by the contractor.

16. Are all menu items served or are the offerings also offered in a limited capacity? If so, please specify menu and modified menu requirements.

All menu items are served unless there is an issue with food supplies from the Prime Vendor. Menus are dictated by the Air Force Food and Beverage Operations Division and are supplied in advance to the contractor on a quarterly basis. Any modification or deviation must be approved by the Food Service Officer and AF Food & Beverage.

17. Has facility seen a reduction in meals counts since COVID 19 protocols have been implemented?

Meal counts have been in line with the Estimated Workload listed in Technical Exhibit 4.

18. What are the speed of service requirements in regards to COVID 19 protocols?

The speed of service requirements are the same as outlined in the PWS. Speeds of service problems, for example, would mean lines are backed up outside the door with Airmen waiting on food orders from the snack line longer than a few minutes.

19. Is the Co-located flight kitchen open for business every day during COVID 19 protocol?

Open 247x365? If only 500-600 meals are served out of this location, why aren’t these meals produced and transported from the Thunderbird Inn?

Yes, the co-located Flight Kitchen is open 24 hours a day, 7 days a week, and is located inside of the Thunderbird Inn Dining Facility within the same building. There is no transportation requirement in the PWS for Flight Kitchen meals. All meals are prepared onsite and picked up from the Thunderbird Inn Dining Facility.

20. If meals are only provided to go, it seems that the estimation of “To-go” consumable supplies is grossly understated. Please update per COVID 19 monthly/annual usage.

The estimate of consumable supplies is based on historical data and is provided for informational purposes only. It is the contractor’s responsibility to include the required number of supplies needed to meet the requirement in the total price of their proposal.

21. Are the 300 carry-out service meals per day included in the meal estimate figures on p.21 of the Performance Work Statement?

Yes.

22. What are expected head count levels during the surge weekends to include National Guard and Reservists?

The surge weekends are estimated in the overall monthly estimates on page 21 of the PWS. The PWS states approximately 17,000 – 27,000 meals total are served per month.

23. Do hours of operation fluctuate to meet these [National Guard and Reservists weekend] demands?

No. The hours of operation during National Guard and Reservist weekends remain the same.

24. Are any food service positions maintained or held by Airmen? If so, which?

There are no positions maintained or held by Airmen.

25. Are all shift leaders ServSafe Certified?

Please see page 13 paragraph 2 in PWS that outlines required training.

26. Prior to the actual transition start date, is there a location on Kirtland Air Force Base where the contractor and subcontractors may use to set up interview, and for current employees and management staff to complete required forms such as Application, I-9, ID cards, W-4s, and obtain uniform sizes and other necessary documents?

No. There is no space available on base prior to the transition start date.

27. During the phase in process, is there a base communications/telephone service we are required to process with? What is the cost per month?

Telephone service is provided by the Government. Please refer to Section III, paragraph 2d of the PWS.

28. Is there a commercial internet service provided to the contractor and the average monthly cost?

No, commercial internet service is not provided by the Government. Internet service is available to conduct Government business only. If contractors are interested in obtaining their own commercial internet service, they are responsible for determining the monthly cost and setting this up at the contractor’s expense. Please note that this is not a requirement of the PWS and this is left to the contractor’s discretion.

29. What program is used by KAFB to complete civilian background checks? What is the lag time for processing?

A local form from the 377th Security Forces Group is needed for contractors to access the base facility to include a criminal background check through the National Crime Information Center (NCIC). The contractor will work with the security office for official visitor request. The contractor shall ensure the pass and identification items required for contract performance are obtained and current. The process for background checks may take up to 10 business days or longer. Once approved, contractor(s) must provide current driver’s license, vehicle registration and auto insurance.

30. Is the Government satisfied with the incumbent’s ability to staff during surge/emergency weeks/months? What has their fill rate been?

Past performance information of the incumbent contractor will not be disclosed. Fill rate data is not available.

31. What food management system is used for ANG and who manages their system?

This is not a requirement of the PWS.

32. Can you please clarify distance from dormitories to dining hall for a better understanding of the snow removal capabilities mentioned in 8b? Is this more than the 75 ft mentioned in the draft

RFP Q&A?

The 75 ft. cordon is from the building 75 ft. out. This does not include the dormitories.

33. Is this contract LPTA?

The contract type is firm-fixed price. The source selection evaluation procedures are a subjective trade-off between past performance and price, not a Lowest Price Technically Acceptable (LPTA) approach.

34. If available, please provide a scaled drawing of the DFAC kitchen, serving area and dining room.

Drawings are attached to the posting.

35. Is this contract subject to the Service Contract Act and the Executive Order (EO) 13706?

Yes. Please refer to FAR 52.212-5 Contract Terms and Conditions to Implement Statutes or Executive Orders-Commercial Items in the solicitation.

36. Are the benefit and pay rate requirements of the Service Contract Act and Executive Order (EO) 13706 applicable to part time workers?

The pay rate requirements for contracts subject to the Service Contract Act and EO 13706 are delineated in Attachment 2 – Wage Determination 2015-2443. Further guidance can be found in the Fair Labor Standards Act, Service Contract Labor Standards, & EO13658 Air Force Price Adjustment Guide, dated March 2015, or via the Department of Labor.

37. Please provide a breakdown of the number of meals during the highest volume month based on the averages provided in Technical exhibit 4 on page 21 of the PWS for FY 2019 – 2020.

Highest Volume Month Breakdown

Calendar Month / Year

Number of Meals

Flight Kitchen Meals

ARNG Meals

Essential Station Messing

Cash Sales

This data is not available. Please refer to the workload estimates on page 21 of the PWS.

38. Does the Flight kitchen need to be staffed 24-7 to handle any “no-notice” or “Short-notice Meals?

Yes.

39. In reference to “No-Notice” and “Short Notice” Meals, what are the maximum amount of meals expected for these meal types.

Please see PWS page 17. This is included in the Co-Located Flight Kitchen Overall Estimated meals.

40. Are short order items offered at breakfast? (Reference Solicitation Section I.3.d.)

Yes, these items are based off the standardized Air Force 28 Day menu.

41. Is the stations style service offered at a second short order grill, and are these featured items offered at all lunches and dinners? (Reference Solicitation Section 1.3.d.)

These items will be offered at Lunch and Dinner on the main serving line. There are induction burners available on the line.

42. Please elaborate on items required on "costed menus" and the basis for cost calculations.

(Reference Solicitation Section 1.3.g.)

The Air Force Food and Beverage Operations Division sets the prices of the meals. The menus will have the prices on them so the customer will know the cost up front.

43. Technical Exhibit 1 states that the Flight Kitchen will be open 24hours/7days a week, and Solicitation Section I.3.g states that no notice meals shall be available within 30 minutes of notification. Is the expectation that contractor personnel will be in the facility 24 hours/7 days a week?

Yes, it is expected that someone is there to take orders and make meals 24 hours a day, 7 days a week.

44. Please indicate the percentage of pastries provided as frozen items. (Reference Solicitation Section I.3.h.)

The requirement of this PWS is to have a baker on staff. Prepacked frozen pastries should only be used for Flight Meals.

45. Please provide historical data for Civic groups. (Reference Solicitation Section 1.12.c.(2).)

This data is captured in the overall estimated workload of the PWS, Technical Exhibit 2 (Meal Estimates). Currently due to the pandemic, meetings are not allowed in the Dining Facility.

46. Will the contractor be required to order subsistence? (Reference Solicitation IV.2(c).)

Yes, the contractor will use STORESWEB and Crunchtime to order subsistence from Air Force Prime Vendors.

47. Reference Solicitation Attachment #4, Section 3.3.3. In order to make return of questionnaires easier for our customers, would you allow Federal Express delivery to a physical address?

Past Performance Questionnaires (PPQs) and proposals can only be received electronically via email at this time. Please submit PPQs and proposals to katherine.parker.2@us.af.mil and leann.lopez@us.af.mil.

48. Technical Exhibit 1 does not show a Breakfast or Lunch meal period for National Guard and Reserve Drill Weekends. ls breakfast anticipated on these weekends?

Breakfast and Lunch are counted as 1 meal period on the weekend, which is Brunch.

49. Is it the understanding of your office that contract revenue will be subject to the New Mexico Gross Receipt Tax?

This is discussed in paragraph 4.1.2.1 of Attachment 4 – Addendum to FAR 52.212-1 Instructions.

50. Are proposals to be sent to the address on SF 1449?

Proposals can only be received electronically via email at this time. Please submit proposals to katherine.parker.2@us.af.mil and leann.lopez@us.af.mil.

51. There is no CLIN for Phase-In costs. Will the Government consider adding a CLIN to cover these costs?

No additional CLINs will be added.

52. We've noted the WO provided with Solicitation Attachment 2; is there a Collective Bargaining Agreement applicable to this contract? If so, please provide the full CBA and current Addendum so that the correct wages and benefits can be priced in.

There is no Collective Bargaining Agreement applicable to this contract.

53. PWS Paragraph 1.3.a. Menu Boards requires the Contractor to post menu and price changes within 5 minutes of notification. Will the Government notify the Contractor of these changes before the start of the meals? Also, does the Government set the prices in the system?

The prices are updated in the system and reflect in the register. All prices are set by the Air Force Food and Beverage Operations Division.

54. PWS 1.3.b. Subsistence and Material Handling requires the Contractor to visually inspect 100% of items received for deterioration or damage and to physically check the temperatures on all refrigerated and frozen foods for compliance with the Food Code. Does the subsistence vendor understand this procedure?

Yes, all Subsistence Vendors are held to standards by Defense Logistics Agency, who awards their contracts.

55. What items are required to be served from the dessert bar?

The standardized Air Force 28 Day menu dictates what is required for desserts.

56. What menu options are required for the birthday meal?

A cake is required for birthday meals. An example of the birthday menu in the past has been a steak dinner with shrimp. The birthday menu must be approved by the Food Service Officer.

57. PWS Paragraph 1.3.f. states that table bussing is not provided by the Contractor.

a. Is this also applicable to the VIP dining room?

Yes, Airmen will take their own trays to the clipper carts.

b. Does the VIP dining room have its own serving line?

The VIP dining room does not have its own serving line.

58. PWS Paragraph 1.7. Waste Management. What is the Government-approved method for removal of non-reusable waste materials from the facility?

There are approved dumpsters located in the parking lot for food service waste materials.

There is also a used cooking oil bin in the parking lot for all used cooking oil. The contractor will be responsible for supplying trash bags to collect food service waste.

59. PWS Paragraph 1.8.b. requires the Contractor to remove snow and ice from all sidewalks leading from the parking lots and dormitories to the dining facility and from the main entrance, dining patio, and loading dock areas.

a. Who provides the snow/ice removal equipment/supplies?

The Contractor is responsible for providing snow/ice removal equipment/supplies.

b. How many parking lots and dormitories does this requirement include?

The only parking lot covered in this for the contractor is the back parking lot (loading dock parking lot). All other parking lots are outside the 75ft cordon and will be taken care of by base Civil Engineering.

c. How far is the Contractor required to clean and maintain the grounds around the facility, in feet?

75ft.

d. How many feet of sidewalks are required to have snow and ice removed?

There is a 75ft cordon around the entire building.

60. PWS Paragraph 1.9.b. What is the monetary threshold for equipment repairs prior to need the Food Service Officer's approval?

All equipment repairs will need the Food Service Officers approval.

61. PWS Paragraph 1.14. Phase-In. How long is the phase-in period?

The anticipated transition period is 30 days.

62. PWS Paragraph IV.2.a. requires food managers and supervisors to receive Government-provided Food Protection Manager Certification. How long is this training? This paragraph also requires food handler staff to complete initial and annual refresher Government-provided Food Employee Safety training. How long is this training?

PWS paragraph IV.2.a. does not state this training is Government provided. The contractor will have to obtain certifications for employees and pay for the required training through an approved accredited company, the website is provided for approved certifications. Public Health will provide initial and annual Food Employee Safety training, which typically takes a couple of hours for initial training.

63. PWS Paragraph IV.2.b. requires contractor personnel to complete annual Government-provided fire prevention training. How long is this training?

This training is 30 minutes long.

64. PWS Paragraph IV.2.c. requires some contractor employees to receive Government-provided training on the Air Force Point of Sale and Back of the Hours inventory systems. How long is this training?

This is hands on, on the job training. There is no set length of time for this training.

66. PWS Paragraph lV.4.e. Is there any requirement for the Contractor to deliver subsistence outside of the facility?

No. If there is ever a need in the future due to emergencies/contingency situations, the contractor will be notified in advance.

67. PWS Technical Exhibit 4, Meal Estimates. Are these average daily meal estimates pre or post COVID-19?

These meal estimates are based on historical data from previous years.

68. PWS Technical Exhibit 4, "Average Extended Hours" shows that extended hours are extremely rare. Will the Government consider adding a separate CLIN for extended hours so that the price is established in the contract but only used if needed?

No additional CLINs will be added.

69. PWS Technical Exhibit 4, Consumable Supplies identifies "Flight Meal Boxes/USAF Logo 150 Count and Flight Meal Bags/USAF Logo 500 Count". Are the Flight Meal Boxes and Bags with USAF Logos Government or Contractor provided?

These are contractor provided. The 150 count and 500 count are the amounts per case offered by vendors for purchase.

70. Is an electronic submittal acceptable? If not, will the Government please provide the address for physical submission of the proposal in the Instructions to Offerors?

Proposals can only be received electronically via email at this time. Please submit PPQs and proposals to katherine.parker.2@us.af.mil and leann.lopez@us.af.mil.

71. Solicitation Attachment 4, Paragraph 4.3.2 Government Offices require offerors to provide information for the Contract Administration Office, DCAA, Government Paying Office and Administrative Contracting Officer. Can the Government please clarify if this is an offeror requirement and which information is requested here?

This information is requested if it is available. If the offeror has/had Government contracts administered by DCMA with an Administrative Contracting Officer, then it is requested this information be provided. If not applicable, the offeror may indicate as such.

72. Technical Exhibit 4 Workload Estimates – The PWS states “CO-LOCATED FLIGHT KITCHEN: The Co-Located Kitchen provides approximately 500- 600 ground support box meals and 25-75 flight meals per month to authorized patrons. These meals are not used as a factor in payment to the contractor. Question – Is the offeror responsible to deliver the flight kitchen meals? If so, why would these meals not be used as a factor in payment to the contractor?

There is no delivery requirement. Customers will pick up their meals.

73. As the contractor, do we have to order from a designated AF approved supplier, or are we able to contract with a supplier offering the most competitive pricing?

Contractors are not required to use Air Force approved vendor for supplies. At times, the Air Force Food & Beverage Operations Division will share vendor listings that they believe offer the best pricing, but it is not required for the contractor to utilize that vendor.

74. All disposable containers/paper goods, to go utensils etc…Will be higher usage presently due to Covid-19 specification, so we would need to know current usage amount for those items as opposed to historic usage, and an estimated time frame these restrictions will remain in place and when they anticipate opening up the dining facility once again. This information will also influence labor costs.

The Air Force does not have the ability to forecast how long COVID-19 will last or how long it will take to find a vaccine, so there is no way to provide a timeline. The current operation has not needed additional manning or hours. The salad bar line has been shut down. We have noticed a decline in To-Go salads, with only 25% in-person dining, the amount of dishes have decreased. Currently we are serving an estimated 300 meals to go per day, which is in line with Technical Exhibit 4 (Estimated Workloads).

75. Request copies of the recipe cards required for the approved menu utilized by Kirtland Air Force Base.

Recipe cards are located in the Air Force Crunchtime online program, which requires system access by AF Food & Beverage Operations Division.

76. How many FTE are currently on the contract?

The number of FTEs is not available. The number of hourly employees required to meet all PWS requirements is determined by the contractor.

77. Who is the incumbent?

This information is provided in the award notice that was posted to Contracting

Opportunities on Beta.SAM.gov on 9 Mar 2020.

78. Is the Government satisfied with the incumbent?

Past performance information of the incumbent contractor will not be disclosed.

79. Is the incumbent eligible to bid on this opportunity?

Yes.

80. What is the average time for new hires to get through any initial security process?

The initial process can take up to 2 weeks for annual base passes and the timing also depends on if there is a back log with Security Forces. See the answer to Question 29 for additional information.

81. What is the page limit for the Mission Essential Plan?

There is no page limit for the Mission Essential Plan.

82. What positions are considered "key" for this solicitation?

The Government has specified the tasks that are required to be completed, but the positions required to complete the tasks are determined by the contractor. The Government does require the contractor to have a full-time contract manager on-site as specified in Section I, paragraph 10 of the PWS.

83. What is the current contract amount?

This information is provided in the award notice that was posted to Contracting Opportunities on Beta.SAM.gov on 9 Mar 2020.

84. Are the times provided in Section 3G the minimum notice for the customer to place Flight Kitchen Meal orders or the time the orders are expected to be ready in advance or a requested pickup time? i.e. Requested meals for 1400hrs need to be made by 1200hrs. If the latter, is there an SOP for time and temperature protection of said meals? Reference: I.3.G

There is a 2 hour minimum. In other words, if an order is placed at 0800 for 100 meals, they should be ready by 1000 hours. For large orders, such as 500 meals, it is understandable it could take a little more time than 2 hours. If the contractor can finish the meals before that two hour window, then they can adjust the pickup time for the customer. For example, if 8 meals are needed and they only take 30 minutes to prepare, the contractor can tell the customer they can arrive in 30 minutes to pick up the meals.

All cold meals should be refrigerated after being made and all hot meals should be kept in a warmer. The Tri-Service Food Code should always be followed when it comes to food handling.

85. How is the designation made between replacement of “component parts” that are the responsibility of the contractor (Section I.9) and the “materials... up to 10% of inventory” that are the responsibility of the Government (Section III.1.C)? Reference: I.9 and III.1.C

An example of “component parts” is water lines/hoses between the oven and wall connection, or gas hose that connects the grill to the building gas valve. Materials are items such as flatware for example.

86. Can the total dollar value of the hand receipt (equipment inventory) be shared? Reference:

Exhibit 5.

This information is not available. Offerors are advised to research similar items and develop their own estimates.

87. Does the Contractor have full discretion to select a supplier for consumable supplies?

Reference: Exhibit 4

This is left the contractor’s discretion as long as the suppliers comply with the restrictions identified in FAR 52.225-13, Restrictions on Certain Foreign Purchases and similar requirements.

88. Does the Contractor have full discretion to subcontract for equipment repairs? Reference:

Section I.9 and Exhibit 4.

Yes, this is left to the contractor’s discretion.

89. Is the Contractor expected to sign for and manage the change fund? If so, are there any other personnel with access to the change fund or the room in which it is secured? Reference: SS-7 2.

The Food Service Officer will have keys to every room in the facility. The contractor has the ability to provide their own change fund.

90. Are there existing access controls in place to safeguard cash (i.e. cameras, security system, access control badges)? Reference: IV.3.C

There is a safe located in the shift leader’s office. The contractor will be required to keep a key log.

91. How is customer satisfaction assessed and reported? Reference: SS-4

The Air Force utilizes an online customer comment card system called ICE, which will be used to address customer satisfaction or complaints. The Food Service Officer will share updates in the system as you are required to provide a response addressing any complaints to the Food Service Officer.

92. Who is the primary manager of the “Crunchtime” software with respect to nutrient analysis, updating ingredients and recipes? Reference: Section I.3.D

The Air Force Food & Beverage Operations Division.

93. What are the historical headcounts for Thanksgiving and Christmas meals? Reference: I.12.B

This information is counted overall in Technical Exhibit 4 Estimated Workload.

94. What is the frequency of Veterinary Food Inspector or other Sanitation inspections?

Reference: I.13.F

These inspections are unannounced and can occur at any time. The minimum frequency by outside agencies is once per month. The Contracting Officer’s Representative (COR) can also conduct these inspections at any time and any frequency.

95. How will the Randolph-Sheppard priority be applied in this solicitation? If the priority will not be applied, please explain why the priority is not applicable.

See response to Question 5.

96. Is this a misprint that all Meals (Breakfast, lunch, dinner, and midnight meal) menus and prices will be displayed before the start of the breakfast meal? Or is the intent “The contractor shall post menu and prices at the dining facility for all meals before the start of each meal.”

The PWS (dated 6 Oct) has been revised to reflect the following: “The contractor shall post and maintain all menu boards. The contractor shall post menu and prices at the dining facility for all meals before the start of the meal period.”

97. Does the government want the rotational station style feeding for every meal “Lunch and dinner”, for every day or to offer change to the Air Force Menus to compliment them, example every Tuesday Cook to order Asian bar, every Wednesday and Friday cook to order Pasta bar, and every Thursday Southwest cook to order bar….? Does this include holiday meals?

This is every day at lunch and dinner. It should complement the Air Force 28 Day menu and this cannot count in place of the required AF 28 Day menu items. This will not be required on holidays because the AF Food & Beverage Division supplies special holiday menus on holidays.

98. Is this a full-service dessert bar where pies, cakes, sundaes, and other desserts are cut and or made to order? Or is this a self-service bar requiring no server? If full-service dessert bar, what meals are you wanting the dessert bar open.

This area is a dessert bar where desserts that were made by the baker are served and this area will require a server. This will be available during lunch and dinner meal.

99. If a full-service dessert bar is wanted because the current dessert bar at the Thunderbird Dining facility is outside the food service area. Do you want a cashier at the station to handle sales of the dessert bar?

Yes, during the lunch meal and dinner meal. Previously, the food service worker was able to operate as a cashier and server so only one employee worked this area; however, this is left to the contractor’s discretion.

100. Will the Birthday meal be coordinated with the food service officer regarding the time, meal type, and service type used?

The birthday meal will be coordinated through the Food Service Officer and will occur during the dinner meal. The menu will be approved by the Food Service Officer. The Contractor will supply balloons for decorations during the birthday meals.

101. Page 4 #3 F. Table Cleaning. It is our view that each table should be cleaned and sanitized after each use, especially now after this pandemic this is the safest procedure to use not just major spills and clean ups. Is this the view of the Air Force in this Solicitation?

Yes, during the COVID-19 Pandemic. After the pandemic, just major spill and clean ups are required during the meals. Table bussing will be completed by the customer and will not be a requirement in this contract. What you are describing and leading to after the pandemic is a table bussing service, which has already been clearly defined in the PWS as not required for this contract.

102. The contractor shall replenish dining table items (napkins, salt, pepper, condiments, etc.) so that they are available to all patrons without waiting. Because of the pandemic this is not a sound practice for customer safety. Having a trained Gloved and masked Employee handing out items needed is the safest at this time. We assume that if things go back to normal that the PWS as written will go back to having the above items at the table unless the FSO decides there needs to be alterations?

This can be accomplished with Picnic Kits already described in the PWS under Technical Exhibit 4 Workload Estimates, Consumable Supplies.

103. Kirtland Thunderbird Dining currently has a commingled flight kitchen. Menus are set by the Air Force Food service agency. Is this changing to a full flight kitchen where we will need to set up and cost out menus to serve?

No, this will continue to be a Co-Located Flight Kitchen.

104. We did not find any reference to a pastry kitchen in AFMAN 34-240 except for “6.3.5.

Prime Vendor/Local Pastry Products. Approval authority for the purchase of Prime Vendor/local pastry products for use during manning shortfalls is AFSVA/SVOF.” and “The DFAC manager uses a separate production log for each meal that includes separate short order, salad and pastry production logs. Accurate information is vital for future ordering and forecasting.” Does this mean that the Thunderbird Dining facility with be making the pastries on the production log instead of using the prime vendor to supply all pastries for this solicitation?

Yes, a baker is required for this contract. The baker will be responsible for making baked good listed on the AF 28 Day Menu, recipes are provided in Crunchtime software.

105. Does the contractor get reimbursed for the expense of the parts supplies to fix the equipment threw [sic] a CLIN. If so How much is budgeted for that CLIN.

This is a firm-fixed price contract and there will not be any reimbursable CLINs.

Offerors are to include pricing for this requirement in their proposed price for each year.

The historical data is provided for informational purposes and can be located in Technical 4.

106. Does the Air Force feel that because of this pandemic that the amount of takeout meals numbers is the new norm for this facility?

The estimated workload described in Technical Exhibit 4 currently is a close estimate to what is currently being provided during the pandemic.

107. Will the average yearly maintenance cost be used for Replacement of equipment and repairs in Technical Exhibit 5 in the PWS from 10001 to 10290 as in previous contracts for this facility were used? And will this be reimbursable in a CLIN?

This is a firm-fixed price contract and there will not be any reimbursable CLINs. Offerors are to include pricing for this requirement in their proposed pricing for each year. The historical data is provided for informational purposes and can be located in Technical 4.

108. Will the average yearly equipment replacement cost include food service property in Technical Exhibit 5 in the PWS from 40001 to 40150 “Dishes, food storage containers, silver ware……? Also, will this be a reimbursable CLIN?

Yes. This is a firm-fixed price contract and there will not be any reimbursable CLINs.

109. The RFP states “no more than three (3) active or completed contracts (with at least 6 months of performance history) in the past five (5) years from the issuance date of the RFP” (Attachment 5). Does this mean that we are not to use contracts that go back further than 5 years from the date of this RFP?

Yes, that is correct.

110. Under Page Limits “no more than 3 Citations”. Does “citations” mean “CPARS” or awards like the “John L. Hennessy award”?

“Citations” refers to the number of contracts for which past performance information is provided by the offeror.