Att_1_-_PWS_9_Jan_18.docx

FA8903-18-R-0010DRAFT

9 Jan 18

PERFORMANCE WORK STATEMENT

for Permit Renewal, NPDES, Support at Joint Base Andrews, Maryland and Joint Base Langley-Eustis, Virginia

Project Numbers:

AJXF185641

AJXFOS18604

HERT185625

HERT185642

MUHJ180863

MUHJ180864

9 JANUARY 2018

1.0 SCOPE

In carrying out work assignment(s) issued under this Call, the Contractor shall furnish the personnel, services, equipment, tools, materials, vehicles, facilities supervision and other requirements necessary for, or incidental to, the performance of work set forth herein; assure any and all program and/or project related costing information (regardless of its stage in development) is secured, as directed by the Contracting Officer (CO); and be responsible for safeguarding proprietary and other sensitive information. The Contractor shall be immediately capable of addressing and interpreting all aspects of environmental law and regulation.

1.1 Introduction

This Performance Work Statement (PWS) defines the scope of environmental operations and services activities necessary to meet Air Force Civil Engineer Center (AFCEC), and other customer requirements. This Call is performance-based to the maximum extent practicable in accordance with (IAW) Federal Acquisition Regulations (FAR) Subpart 37.6. Services to be provided support the AF Environmental Quality (EQ) program.

This PWS encompasses the full range of methods, technologies, and supporting activities necessary to conduct environmental operations and services.

The Contractor shall provide environmental services to support one or more of the following environmental compliance programs at Joint Base Andrews, MD; JBLE-Fort Eustis, VA; and JBLE-Langley, VA: wastewater and storm water, and other environmental compliance programs, as needed/regulated by state or region. Where tasks apply to individual installations, they are so noted within this PWS.

1.2 Policy and Requirement Statements

It is AF policy to use innovative and sustainable approaches to environmental management and technology to accomplish its mission. Sustainable projects may reduce the burden of compliance for the AF but are intended to not deplete resources, degrade the environment, nor impact human health. The Contractor shall incorporate pollution prevention (P2) and sustainability initiatives into all aspects of this Call. The Contractor shall operate in a manner that promotes energy management to include energy efficiency, use of renewable energy, and water conservation. The Contractor shall comply with the previously mentioned installation’s EMS. The Contractor shall also participate in installation’s Environmental Compliance Assessment Program (ECAMP) (formerly known as Environmental, Safety, and Occupational Health Compliance Assessment and Management Program [ESOHCAMP]), as required.

The Contractor shall function as an integral team member in support of AFCEC and the AF mission to include sharing of information with other AFCEC Contractors and in cooperation with communities, regulators, and other Government entities.

Requirements include efficient management of this Call including, but not limited to, the submission of accurate, on-time, quality deliverables and timely identification and solution of impediments to successful project execution. Technical requirements include, but are not limited to, early involvement in the process to allow for the development of the most cost-effective and technically sound approach or solution. The AFCEC will rely on the Contractor’s expertise in recognizing and addressing problematic issues and successful execution of this Call.

The Contractor shall perform all work in accordance with applicable federal, state, and local statutes and regulations, Executive Orders (EOs), DoD/AF policies and instructions, and installation specific requirements. The Contractor shall be immediately capable of understanding and addressing environmental laws and regulations as they pertain to work performed under this Call.

1.3 Continuation of Essential DoD Contractor Services During Crisis The performance of these services is not expected to be mission essential during time of crisis (e.g., FPCON level is elevated to a point where installation access becomes limited). Should a crisis be declared, the CO or his/her representative will verbally advise the Contractor of the revised requirements, followed by written directions.

2.0 ADMINISTRATIVE AND MANAGERIAL REQUIREMENTS

The Contractor shall perform management and planning functions, as well as performance monitoring and measurement, during the course of this effort, as specified in this Call.

2.1 Coordination with Government Offices

The Contractor is responsible for completing specific tasks as assigned and completing those tasks to the satisfaction of an authorized AF official in a specific AF component group to include, but not be limited to, Civil Engineering (CE), transportation, communications, operations, security forces, safety, surgeon general, and the installation’s command structure. The Contractor may also be required to interface with other AF staff components on certain tasks to include, but not be limited to, legal and public affairs. The types of tasks that the Contractor may be asked to perform include, but are not limited to, environmental compliance.

2.1.2 Regulatory Interface

The Contractor shall assist in the application of general and site-specific regulatory requirements that pertain to assigned AFCEC projects and maintain currency with changing DoD regulations and federal, state, and local statutes and regulations.

The Contractor is not an employee of the Government and shall not represent the Government in an official or unofficial capacity without the express prior written permission from the CO. This notwithstanding, in the event that any regulatory representative approaches the Contractor with a stated intent to inspect the activities of the Contractor without the previous direction of the CO, the Contractor shall respectfully inform the regulatory representative that the inspection must be delayed until the CO is properly notified and a duly appointed AFCEC COR is present or other direction is issued by the CO. If this is not possible, due to project constraints, the Contractor shall notify the CO, AFCEC COR, and installation POC at the earliest possible time following the inspection.

2.1.3 Document Preparation

Any document preparation accomplished by the Contractor that has legal consequence to the AF shall be submitted through the CO or the AFCEC COR for appropriate AF component approval before submission to any regulatory authority external to the AF. Documents of legal consequence include, but are not limited to:

(i) Any document requiring affirmative certification by an AF official that the contents of the document are true and correct to the best of his or her knowledge (e.g., Resource Conservation and Recovery Act [RCRA] permit applications);

(ii) Any document that could lead to administrative or criminal sanctions against the AF if the information is determined to be incorrect, misleading, or inaccurate; or

(iii) Any document providing information about internal AF operations being requested by an external agency as part of an investigation or inquiry.

2.1.4 Reporting Noncompliance

The Contractor shall immediately report any noncompliance with applicable federal, state, or local environmental laws, or nonconformance with AFIs as applied through the EMS to the appropriate AF component official through the CO or AFCEC COR. (CDRL A001)

2.1.5 Coordination with Other Contractors

The Contractor shall cooperate fully with other Contractors and Government employees. The Contractor shall not commit any act that will interfere with the performance of work by any other Contractor or Government employee. The CO and AFCEC COR will resolve work schedule conflicts between this Call and other contracts. The CO will provide written direction to the Contractor to reschedule work when required.

The Contractor shall immediately report to the CO, AFCEC COR, and Installation POC, verbal telephone or e-mail notification pursuant to the Call, any issues or incidents which may indicate potential imminent risk to contracted, federal, or local personnel, the public at large, or the environment. Following the verbal or e-mail notification, a written notice with supporting documentation, to include photographic documentation whenever appropriate, shall be prepared and delivered within three (3) working days to the CO. Upon request of the CO, or the AFCEC COR, the Contractor shall provide pertinent raw laboratory data immediately (not to exceed two [2] weeks) via e-mail, and then provide final results and laboratory quality data via standard mail as soon as possible. (CDRL B001)

2.4.2 Identification and Change of Critical Contractor Personnel The Contractor shall submit an organizational chart displaying key personnel involved in the effort, their organization, their respective labor categories, and their roles and responsibilities. The Contractor shall immediately notify the CO and AFCEC COR, in writing or email, of any changes in key Contractor personnel. The Contractor shall obtain CO and AFCEC COR approval of any proposed changes in project personnel along with the steps taken/proposed to ensure there are no impacts to the schedule or costs associated with individual tasks. The Contractor shall identify to the CO and AFCEC COR all subContractors to be used under this Call, issued pursuant to this PWS, prior to signing any subcontract or initiating any work. The Contractor shall provide subContractor qualifications and define roles and responsibilities to the CO and AFCEC COR prior to subContractor utilization. (CDRL B002)

2.5 Laboratories

2.5.1 General

The Contractor shall select a GSA laboratory that complies with applicable AF, federal, state, and local standards and requirements including certification and accreditation programs, where applicable. The Contractor shall select a GSA laboratory with analytical capabilities sufficient for the methods specified in the Sampling and Analysis Plan (SAP) and adequate throughput capacity to handle the project’s analytical workload during all field activities. A laboratory that provides results via files that are compatible with the EPA Staged Electronic Data Deliverable (SEDD) format is preferable to facilitate importing sample analytical results into the Enterprise Environmental, Safety, and Occupational Health Management Information System (EESOH-MIS).

2.5.2 Data Quality Objectives

The U.S. EPA has developed the Data Quality Objective (DQO) Process as the agency’s recommended planning process when environmental data are used to select between two alternatives or derive an estimate of contamination. The DQO Process is used to develop performance and acceptance criteria (or DQOs) that clarify study objectives, define the appropriate type of data, and specify tolerable levels of potential decision errors that will be used as the basis for establishing the quality and quantity of data needed to support decisions. Under this contract, the Contractor shall develop project specific DQOs to ensure data of adequate quality are collected to support project decisions. DQOs shall be developed in accordance with the U.S. EPA QA/G-4, Guidance for the Data Quality Objective Process (most recent version) and documented in the project-specific SAP. The Contractor Quality Assurance (QA) POC shall review all DQOs and work with the field team and the laboratory to ensure that the DQOs are met. Analytical problems that the laboratory and the Contractor QA POC cannot resolve shall be brought to the attention of the Contractor’s project manager, base POC, and AFCEC COR, as needed for resolution. (CDRLs A001) Laboratories may be subject to on-site AFCEC audits of their Quality Assurance/Quality Control (QA/QC) protocols and procedures (not subject to the expense of the Contractor). All laboratories shall meet DQOs specified in the project-specific SAP(s) and all laboratories shall perform QA/QC requirements as specified in the project-specific SAP.

2.6.1 Safety Requirements

The Contractor shall be responsible for protecting the lives and health of employees and other persons on the work site; preventing damage to property, materials, supplies, and equipment; avoiding work interruptions; and complying with Occupational Safety and Health Administration (OSHA) regulations and installation safety office requirements. The Contractor shall perform all operations in a prudent, conscientious, safe and professional manner and conform to the safety requirements contained in this Call. The Contractor shall demonstrate proactive safety practices on a continual basis throughout the Call period.

The Contractor shall record and report promptly (within one [1] hour) by telephone or other direct means to the CO or COR, Installation POC, and the installation’s Safety Office all available facts relating to each instance of damage to Government property or injury to a person. In the event of an accident/mishap, the Contractor shall take reasonable and prudent action to establish control of the accident/mishap scene, prevent further damage to persons or property, preserve evidence until released by the accident/mishap investigative authority through the CO, and immediately report the incident to the installations fire department. If the Government elects to conduct an investigation of the accident/mishap, the Contractor shall cooperate fully and assist Government personnel in the conduct of an investigation until said investigation is completed. The Contractor agrees that his personnel and equipment are subject to safety inspections by Government personnel while on federal property. The Contractor shall provide the CO copies of any OSHA Report(s) regarding a project site, submitted during the duration of this Call. (CDRL B003)

2.6.2 Site Access Badges

The Contractor shall verify that identification credentials presented by all Contractor and subContractor employees to obtain security badges, passes, cards, or decals used during the duration of this Call are current and correct. As a minimum, verification should be conducted with the Social Security Administration (http://www.ssa.gov/employer/ssnv.htm), the Federal Bureau of Investigations Criminal Justice Information Services, Identification & Investigative Services Section (304-625-5590) and the Form I-9 Employment Eligibility Verification (http://www.uscis.gov/portal/site/uscis). The Contractor shall monitor its employees to ensure all information remains current and to ensure all security badges or passes are returned to the installation POC upon expiration of the badge, upon completion of the project, or when possession of the badge is no longer authorized (e.g., upon removal of contracted personnel from specific projects).

The Contractor shall obtain installation identification and vehicle passes for Contractor and subContractor personnel, as appropriate. The Contractor shall maintain a list of approved personnel for each project location and shall monitor access passes for the duration of this Call. The Contractor shall comply with all applicable regulations to obtain Common Access Cards (CACs) for applicable Prime and subcontract personnel.

As required by the scope of this Call, the Contractor is responsible for obtaining and maintaining access to the AF Network and all applicable software and web platforms to conduct the work as specified.

2.7 CONTRACTOR MANPOWER REPORTING REQUIRMENTS

The Contractor shall report ALL Contractor labor hours (including subContractor labor hours) required for performance of services provided under this contract for the Air Force via a secure data collection site. The Contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the Contractor Manpower Reporting Application (CMRA) help desk.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and Contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the Contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and Contractors are available at the Army CMRA link at http://www.ecmra.mil

3.0 MANAGEMENT, PLANNING, AND REPORTING REQUIREMENTS

The Contractor shall plan project activities including the development, implementation, and maintenance of project schedules, events, status of resources, report(s) on the activities and progress toward accomplishing project objectives, and document for Government review and approval the results of the project.

3.1 Post Award Meeting/Teleconference

Within two (2) weeks after issuance of this Call, the Contractor shall attend an on-site post award meeting with the Installations POC, the COR, and/or the CO. The purposes of the meeting shall be to make introductions; coordinate security requirements; discuss schedules; become familiar with and prioritize the work requirements, information, and/or site-specific data addressed under this Call; and provide details regarding the transition of work requirements from the incumbent Contractor. In the event that some meeting attendees must attend the meeting via teleconference, necessary arrangements (e.g., teleconference call-in number) shall be made by the Contractor to make the post-award meeting discussion available to others who are unable to attend the meeting in-person. The Contractor shall prepare and submit minutes, agendas, and/or presentations as directed in the accomplishment of this Call. (CDRLs B004, B005, B006)

3.2 Progress Meetings

The Contractor shall attend on-site progress meetings on a quarterly basis with the installations POC. The AFCEC COR (and CO, as necessary) shall attend the meeting (via teleconference, if needed), so necessary arrangements (e.g., teleconference call-in number) shall be made by the Contractor to make the progress meetings available to others who are unable to attend the meetings in-person. The Contractor shall prepare and submit minutes, agendas, and/or presentations of all conferences and meetings, as directed in the accomplishment of this Call. (CDRLs B004, B005, B006)

3.3 Presentation Materials

The Contractor shall prepare and present briefing packages, as required, in support of the post award and quarterly progress meetings, as noted above coordinated by the Government. As part of the presentation materials, the Contractor shall prepare paper copies of all slides. (CDRL B006)

3.4 Training

The Contractor is responsible for the proper and timely training of Contractor personnel to perform their jobs in accordance with all applicable legal, regulatory, compliance, and installation specific requirements.

3.4.1 Competency Training for Contractor Personnel

The Contractor shall not allow personnel to perform any activities and/or tasks at the installations without proper and adequate qualifications or job competency training. In the event of any identified noncompliance, the Contractor shall, if requested, provide proof of personnel training or qualification (e.g., individual name, training/qualification type, training/qualification certificate, and date of training/qualification) to perform those Call activities associated with the identified noncompliance as more fully described in this PWS.

3.5 Work Breakdown Structure

The Contractor shall prepare a Work Breakdown Structure (WBS) for the projects and activities to be performed within this Call. The WBS shall be used to prepare proposals and project schedules, as necessary. (CDRL B007)

3.6 Project Planning Chart

The Contractor shall prepare and submit a Project Planning Chart (PPC) for approval. The PPC shall detail the project schedule and status through the use of Gantt charts, which shall depict percent complete for each task. (CDRL B008)

3.7 Contractor’s Progress, Status, and Management Report

The Contractor shall prepare and submit a monthly Contractor’s Progress, Status, and Management Report (CPSMR). The CPSMR shall be used to review and evaluate the overall progress of the project, along with any existing or potential problem areas. The CPSMR shall include a summary of the events that occurred during the reporting period, discussion of performance, identification of problems, proposed solutions, corrective actions taken, and outstanding issues. The CPSMR shall also include project schedule status. (CDRL B009)

3.8 Plans

The Contractor shall prepare and submit one (1) consolidated Work Plan (WP) describing the Contractor’s plan to implement all work activities required under this contract. All plans required by this contract shall receive signature and/or stamp of properly certified Contractor staff as required by industry standards and/or relevant laws and regulations.

3.8.1 Work Plan

The Contractor shall prepare one (1) consolidated WP covering each task (3-7) found in Section 4.7 of this PWS. The Contractor shall prepare project-specific addenda to the existing approved plan, which will be provided upon award of this call. The AFCEC Technical Services Quality Assurance Program shall be used as guidance for all phases of work specified. (CDRL A002)

3.8.2 Sampling and Analysis Plan

The Contractor shall prepare one (1) consolidated project-specific SAP to consist of both a Field Sampling Plan (FSP) and a Quality Assurance Project Plan (QAPP). The SAP shall be prepared using the AFCEC Model FSP, AFCEC Technical Services Quality Assurance Program, and project DQOs. (CDRL A003)

4.0 PERFORMANCE WORK STATEMENT FOR ENVIRONMENTAL SERVICES

The Contractor shall provide services, support, equipment, supplies, and assistance to accomplish the work required under this PWS.

The scope of this environmental services contract is to provide environmental compliance activities necessary to support AF and AFCEC environmental mission requirements at Joint Base Andrews, Maryland and Joint Base Langley-Eustis, Virginia. The appropriate services to be performed under this Contract are identified in sections 4.4, 4.7 below.

4.1 WASTE WATER AND STORM WATER

The Contractor shall perform services in support of the AF Water Quality Compliance Program and in compliance with the CWA, NPDES; other applicable federal, state, and local laws and regulations; and related DoD and AF directives (including the Air Force Water Quality Compliance, AFI 32-7041). The Contractor shall request necessary documents from the base and conduct a comprehensive review of that data prior to the site survey. This data may include GIS map layers and existing BMP inventories and as-built drawings.

Services include but are not limited to, preparation of storm water and wastewater permit renewal applications; surveying waste water treatment systems; monitoring waste water treatment systems in accordance with applicable permits and regulations; sampling and analyzing influent and effluent waste streams; recordkeeping; review and updates to Storm Water Pollution Prevention Plans (SWPPP); and storm water best management practice (BMP) analyses. Specific services include:

1. NPDES, Permit Renewals

2. Review and update of existing Storm Water Pollution Prevention Plan (SWPPP)

3. Development of a BMP rehabilitation plan The Contractor shall complete the following tasks.

Task 1 – Permit Renewal, NPDES)

JBLE-Langley Project #MUHJ180863:Under Task 1, The Contractor shall prepare a NPDES permit application package to renew the Hampton Roads Sanitation District Industrial Wastewater Discharge Permits issued to JBLE-Langley (current Permit No. 0011 expires September 30, 2018).

Additionally, the Contractor shall prepare and complete the renewal forms, Notice of Intent (NOI), or Registration Statement to renew the:

· JBA Project #AJXF185641: NPDES Industrial Storm Water General Permits issued to Joint Base Andrews (current Discharge Permit No. 12-SW expires December 31, 2018)

· JBA Project #AJXFOS18604: MS4 Permit issued to Joint Base Andrews (Permit No. 05-SF-5501, currently under administrative continuance and anticipated to be submitted for renewal by June 2018)

The Contractor shall complete the draft and final permit applications for renewal in their entirety to meet U.S. EPA and/or state regulatory application requirements.

The Contractor shall gather information, collect and analyze samples, and prepare documents required by the Hampton Roads Sanitation District (HRSD) to provide a complete permit renewal application package for renewal of the JBLE-Langley and JBLE-Eustis Industrial Wastewater Discharge Permits according to the following:.

Data Collection The Contractor shall obtain and use wastewater monitoring data routinely collected by JBLE- Langley and JBLE-Eustis. The Installation POC will provide contacts for obtaining the monitoring data. The Contractor will review all available information to prepare the appropriate level of documentation such as, historical records, environmental surveys and inspection reports, regulatory agency reports, and any notices of violation or noncompliance. This information will be used by the Contractor to assist in development of the permit application documents.

The Contractor shall consider site visits by the primary preparer of the permit application package for this task to review wastewater systems, practices, and perform any evaluations necessary to become familiar with the treatment facility. The Contractor shall obtain and/or develop all data and information necessary to complete the permit application. This shall include, but may not be limited to:

· Review existing wastewater documents and reports;

· Review sampling and analysis, and identify the sources and characteristics of each outfall;

· Gather and compile data from historical effluent monitoring results for the outfall;

· Generate diagrams, flow schematics and maps as required;

· Provide all materials and labor to perform sampling, analysis and monitoring in accordance with HRSD permit application requirements, rules of the State of Virginia, and 40 CFR 136. (CDRL A005)

Coordination The Contractor shall coordinate with JBLE-Langley and JBLE-Eustis installation POCs and attend stakeholder meetings, as appropriate, to support the completion of the tasks noted below.

Preparation of the Wastewater Discharge Permit The Contractor shall provide the draft HRSD forms, completed checklists, and data package according to a schedule determined by the COR. The draft permit applications shall be technically complete and accurate upon submittal. The Contractor shall receive comments from the installation, AFCEC and the COR, and shall incorporate changes as requested for final document preparation. (CDRL A007) The Contractor shall provide the final forms and data in a permit application package prior to the permit expiration date (30 September 2018 for JBLE-Langley; 30 September 2019 for JBLE-Eustis) to allow time for signature and submittal to regulatory agency (dates to be determined by the installation POCs). This package shall contain all completed forms with corresponding maps, diagrams, and supporting information, including complete laboratory reports. The final document package shall be suitable for submission to HRSD for permitting purposes, and shall be complete and accurate. The Contractor shall provide three electronic disks including all native files, field notes, meeting minutes, HRSD forms, monitoring data, backup documentation, etc. Submit four paper copies of draft and final primary documents. (CDRL A008) Optional Task 1:

JBLE- Eustis Project # HERT185642: The Contractor shall prepare a NPDES permit application package to renew the Hampton Roads Sanitation District Industrial Wastewater Discharge Permits issued to JBLE-Eustis (current Permit No. 0505 expires September 30, 2019).

Optional Task 2:

JBLE-Langley Project # #MUHJ180864: The Contractor shall prepare and complete the renewal forms, Notice of Intent (NOI), or Registration Statement to renew the NPDES Industrial Storm Water General Permits issued to JBLE-Langley (current Permit No. VAR052285 expires June 30, 2019).

Task 2 – Plan Update, Storm Water Pollution Prevention Plan (JBA Project #AJXF185641) Under Task 2, the update of Joint Base Andrews’ existing SWPPP shall include storm water source review, assessment of contributors to each discharge point, and evaluation of the effectiveness of completed best management practices (BMPs). The Contractor shall review topographic maps and ground verify actual and/or potential areas prone to moderate (3% to 5% slopes) and severe (> 5% slopes) erosion on the installation. The review shall be the basis for the Contractor to make recommendations for updates to the plan procedures, structures, and BMPs, as necessary. The review shall include on-site support to conduct an inspection of the installation with relation to storm water conveyance. The review and recommendations shall form the basis for the update of the plan. The Contractor shall review applicable federal, state, and local laws, regulations, and programs that pertain to the NPDES permit and SWPPP requirements. The Contractor shall submit a draft Technical Memorandum to the government summarizing proposed changes to the SWPPP. This may include changes to potential sources of pollution (include applicable photographs), modification of BMPs, or amendments to plan procedures. The draft Technical Memorandum will be reviewed by the government and comments provided, and the Contractor shall submit a final Technical Memorandum after resolution of comments.

The SWPPP update will include:

· Review current SWPPP and identify items and sections that need to be updated and or changed because new requirements have been identified, new information has become available or format requirements have changed.

· Review and identify/incorporate more effective best management practices;

· Review and incorporate mission changes;

· Review and incorporate permit changes;

· Coordinate with installation stakeholders and regulators as necessary and provide an updated SWPPP.

Task 3 – Development of Best Management Practice (BMP) Rehabilitation Plan (JBLE-Eustis: Project #HERT185625) Under Task 3, the BMP Rehabilitation Plan for JBLE-Eustis shall be based on the results of recent, comprehensive BMP inspection efforts. The rehabilitation plan shall identify steps needed to achieve full performance for those BMPs rated ineffective in their ability to remove pollutants as designed. The plan shall also address how or why the BMP is ineffective, including cost prohibitive reasons.

5.0 SERVICE SUMMARY

PO#

3.8.1 3.8.2 4.1

VG: Deliverables submitted 2-4 business days ahead of schedule

S: Deliverables submitted on schedule or 1 business day ahead of schedule

M: Deliverables submitted 1-4 business days after schedule

U: Deliverables submitted 5 or more business days after schedule

3.8.1 3.8.2 4.1

VG: Addresses all aspects of the requirement; deliverables are clear and concise with 1-2 errors that do not detract from acceptability of the deliverable

S: Addresses all aspects of the requirement; deliverables are clear and concise; noted technical and administrative errors did not detract from acceptability of the deliverable

M: Addresses all aspects of the requirement; deliverables are unclear and not concise; noted technical and administrative errors detracted from acceptability of the deliverable

U: Fails to address all aspects of the requirement; deliverables are unclear / not understandable / lengthy; errors were technical and administrative in nature and made deliverable unacceptable

VG: Sampling activities meets 95-97% approval of the customer with no more than one (1) disruption for duration of contract

S: Sampling activities meets 90-94% approval of the customer with no more than two (2) disruptions for duration of contract

M: Sampling activities meets 80%-89% approval of the customer with no more than three (3) disruptions for duration of contract

U: Sampling activities meets <80% approval of the customer with four (4) or more disruptions for duration of contract

Note: E = Excellent, VG = Very Good, S = Satisfactory, M = Marginal and U = Unsatisfactory

FOR OFFICIAL USE ONLY