Field_Assistance_Service_(FAS)_Market_Research_Experience_Survey.docx
DOCX document 24 KB Posted
- Attached to
- Field Assistance Service (FAS) Tier 1 Help Desk
- Solicitation number
- FA8771-19-Q-0014
About this file
Market Research Survey
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FLCMC/HIQ
Field Assistance Service (FAS) Market Research Experience Survey The FAS Tier 1 help desk provides systems specific functional knowledge and expertise to resolve incidents related to enterprise supported applications across the Department of Defense (DoD) for multiple systems (70 -100 systems) simultaneously in an ever changing environment. The FAS operates 24/7/365 providing solutions to users at both CONUS and OCONUS locations.
Vendor: _____________________________________________________
Small Business Size Category if applicable: ______________________________
Contract Name, Number and Agency: __________________________________________
Contract Type and Dollar Value: ______________
Service Hours per Week: _________________
Number of Systems supported: __________________
Help Desk Duties Performed: _______________________________________________________
Additional Comments: _____________________________________________________________
| Survey Point of Contact: | Name/Title: ___________________________ |
| Email: ___________________________ |
*This information is for Market Research purposes only and submission is voluntary.
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