SOW - Vesta 911 Expansion.pdf

Attachment 1 – Statement of Work

STATEMENT OF WORK

788th CES/CEXF Vesta 911 Expansion

21 September 2023

1.0. BACKGROUND: The 788th CES/CEXF (Fire Department) is the primary public safety answering point (PSAP) for Wright Patterson Air Force Base. The PSAP currently has two console or dispatch positions that have Vesta SL 100 system installed. The Vesta SL 100 is a Motorola solutions VIOP phone system that provides means to answer 911 calls and display critical call information for the 911 dispatchers.

2.0. SCOPE: The 788th CES/CEXF has a requirement for the installation of two (2) additional VESTA E-911 consoles to include 2 PCs, 1 EARS recorders, touch screen, map monitors, and genovation keypads. The new consoles will be compatible with the current system and have like features. The system will allow the following core system features and capabilities;

911 call-taking, ALI database for government extensions, ESRI based mapping, digital logging recorder, and system redundancy to eliminate single points of failure that could prevent a 911 call from being delivered and answered.

3.0. REQUIREMENTS: The contractor shall provide the following:

3.1. Furnish and Install:

3.1.1. Equipment:

3.1.1.1.Two PCs, suitable to run current E-911 system 3.1.1.2.Two touchscreen monitors, minimum 24” 3.1.1.3.Two control pads (CP24 comparable)

3.1.1.4. Two mouses

3.1.1.5. Two handsets

3.1.1.6. One EARS recorders

3.1.1.7.All required adapters, connectors and cabling

3.1.2. Assemble all furnished equipment

3.1.3. Install all cables between servers and consoles

3.1.4. Contractors accessing the Installation will provide a copy of driver’s license and must pass a background check

3.2. Additional contractor responsibilities:

3.2.1. Contractor will provide all tools required for installation

3.2.2. Responsible for any shipping costs

4.0. REQUIREMENTS: The government shall provide the following:

4.1.1. Rack space for server equipment

4.1.2. Desk/console space

4.1.3. Power

4.1.4. Access to the base and installation location

4.1.5. If available, will provide access to existing comm lines and comm boxes

Attachment 1 – Statement of Work

5.0. INSTALLATION LOCATION:

5.1.1. Fire Station 1, 5180 Skeel Ave, Building 30146, Wright-Patterson

AFB, OH

5.1.1.1. Console 1 to be installed in room 121 (overflow desk)

5.1.1.2. Console II to be installed in room 123 (supervisor’s desk)

5.1.1.3. Server room, 119 (location of current server and switches) 5.1.1.4.

6.0. TRAVEL AND LODGING:

6.1.1.1. Contractor will be responsible for making all travel arrangements and associated costs of travel, lodging and per diem

7.0. LICENSING:

7.1.1.1.Contractor will provide licensing for each console

8.0. WARRANTY:

8.1.1.1. One (1) year HW/SW warranty

8.1.1.2. Remote support

9.0. FUNCTIONAL TESTING:

9.1.1.1. The contractor will ensure system functionality

9.1.1.2. The new consoles will mirror previous consoles setup/displays

9.1.1.3. The contractor will transfer/import all data from current consoles

9.1.1.4. The contractor will test all emergency and non-emergency phone line connectivity

9.1.1.5. The contractor will test the functionality of ANI/ALI and mapping

9.1.1.6. The contractor will provide access to include logon/password information

10.0. Period of Performance: The parties will adhere to this Statement of Work during the period of 1 October 2023 – 31 March 2024.