Water_Purification_Performance_Work_Statement.docx

PERFORMANCE WORK STATEMENT (PWS)

FOR PROVIDING DEIONIZED PURIFIED WATER

FOR REVERSE OSMOSIS SYSTEM

23 September 2013

1.0 INTRODUCTION:

This effort includes tasks and activities to provide water purification equipment and support services at the Wright-Patterson AFB Medical Center.

1.1 DESCRIPTION OF SERVICES:

The contractor shall provide maintenance of water purification system to include Reverse Osmosis System already in place located in Hemodialysis at Wright-Patterson AFB Medical Center. The contractor shall provide the required support to ensure the operational integrity of the equipment. The contractor shall provide all necessary maintenance, labor, repair, parts, maintenance supplies, tools, test equipment, transportation, obtain necessary documentation (i.e. repair manuals, technical orders, parts catalogues, and drawings), and provide other related services needed to restore and keep the water purification equipment in operating condition. The maintenance prices shall include cost of labor, parts, and other expenses as necessary to maintain the equipment in good operating condition. The contractor shall not be liable for repairs necessitated by catastrophic accident; neglect; misuse; failure of electrical power, air-conditioning, or humidity control, unless caused by the contractor, or fault of; negligence of; or movement by the government.

1.2 REQUIREMENTS:

The contractor shall use only new standard parts or new parts of equal performance as replacement parts in effecting repair. All parts must have at least a 90-day warranty period. It shall not include repair of damage resulting from accident, transportation between government sites, neglect, misuse, and failure of electrical power, air-conditioning or humidity control. The contractor shall maintain the water purification system within operational parameters in accordance with AAMI Standards. 0.2 sub-micron filtration is utilized, as well as water recirculation to minimize bacterial growth within AAMI Standards.

The contractor shall provide sanitization of Reverse Osmosis (RO) membranes annually and a monthly treatment to disinfect the loop. The contractor shall complete two-(2) product water trace elemental analyses per year for routine monitoring of the quality of water produced by the system. The contractor shall monitor the system via audible alarm to detect malfunctioning status of water system as well as monitoring alarms.

The contractor will provide preventative sanitation monthly. Preventative sanitation includes sanitation of the storage tank and distribution piping including fresh water rinse after the sanitation.

The contractor technicians shall be responsible for all maintenance on the system, changing filters, flushing, system disinfection, routine and non-routine maintenance and shall use infection control procedures to prevent cross-contamination.

1.3 CONTRACTOR PERSONNEL:

All services under this contract shall be performed by factory-trained, English speaking, technically qualified and authorized service personnel who have completed applicable maintenance training courses. Applicable maintenance training includes training and experience performing as a minimum the following tasks: performing scheduled preventive maintenance, performing remedial maintenance, and a thorough knowledge of the system hardware.

1.4 GENERAL INFORMATION:

1.4.1 CONTRACTOR POINT OF CONTACT: The contractor shall identify a 24-hour/7 day a week single point of contact for the government personnel requesting services to be performed under this contract. If the point of contact is not within the local calling area, the contractor shall provide a toll-free number for such service. The contractor shall make arrangements to enable its maintenance representative to receive notice of a service request or provide an answering service or other telephone coverage to permit the government to make timely contact throughout all periods of coverage.

1.4.2 SUPPLIES AND SPARE PARTS INVENTORY: Exchange of two 300MB mixed bed deionizers per month (should be registered as a medical device and be regenerated in GMP Facility), one 230CR carbon filter (quarterly), the 10" 0.2 micron filter (quarterly), the 10" 5 micron filter (quarterly), 20"micron filter (quarterly), and 50 l b. bags of salt as needed not exceed 150 bags per yr. Only new standard parts or parts equal in performance to and interchangeable (without alteration) with new parts shall be used in performing repairs. The contractor shall not use any replacement parts in repairing the system that would result in Original Equipment Manufacturer (OEM) refusal to support the equipment. Installed parts shall become the property or the government. Parts, which have been replaced, shall become property of the contractor and must be removed from the installation at the expense of the contractor. The contractor shall replace any government owned materials that are damaged through or by contractor fault with materials of equal or better quality, at no cost to the government. The government shall not be billed if parts are proven to be faulty.

1.4.3 ENGINEERING CHANGE ORDERS (ECO): The contractor shall obtain and keep current information on all ECOs issued by the OEM that apply to equipment currently under maintenance coverage. Notification shall include a description of the change, the equipment it applies to, and recommendation as to whether it shall be installed. The contractor shall obtain, install, and maintain all ECOS requested by the project manager, through the contracting officer, within 60 days of the request, or as scheduled by mutual agreement, or as soon as possible for ECOS that correct problems related to the safety of people or equipment. All ECOS shall become the property of the government.

1.4.4 CONTRACTOR SERVICES: The contractor shall provide maintenance service of the equipment listed in the schedule during the Principal Period of Maintenance (PPM): Tuesdays or Thursdays, 7:30AM - 4:30PM, excluding federal holidays. Federal holidays are: New Year's Day, Martin Luther King Day, President's Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas Day. All scheduled maintenance shall be coordinated through the Hemodialysis Unit.

1.4.4.1. Preventive Maintenance (PM): Maintenance performed on a scheduled basis by the contractor that is designed to keep the equipment in operating condition. The contractor shall perform one (1) PM inspection per year. The PM inspection shall be accomplished during the month of January. The contractor will establish and conduct a preventive maintenance inspection program, which ensures the system is available for use during 95% of the normal working hours (Monday-Wednesday-Friday, 05:30AM - 05:00PM every month. The inspection program shall meet or exceed the OEM guidelines. A detailed copy of the actions taken during preventive maintenance inspections shall be included with the service call report. Details shall include any action preformed on the machine (i.e. cleaned, adjusted voltages, voltages measured, etc.) and a listing of all parts replaced and their value. The contractor will supply all parts that are required for the PM inspection. All modifications and upgrades that are recommended or provided by the OEM will be accomplished during PM inspections. The contractor shall supply the parts, required to perform the aforementioned up grades/modifications, without additional charge. The contractor will notify the Hemodialysis Unit, at a minimum, 7 days before a PM inspection is due.

1.4.4.2. Remedial Maintenance (RM): Remedial maintenance shall be performed upon notification that the equipment is inoperative. The contractor will provide a telephone response with 30 minutes upon notification by the government that remedial maintenance is required. The contractor will respond on-site within 2-4 hours after notification of equipment malfunction seven days a week. The contractor will complete all work within twenty-four (24) hours after notification by the government that RM is required unless an extension is mutually agreed to between the contractor and the Hemodialysis Unit. All equipment repaired by the contractor will be restored to proper operating condition and subjected to appropriate operational and safety checks before being returned as fit for use.

1.4.4.3. Should the government require maintenance service outside the designated PPM or extensions thereof on an on-call basis, the hourly on-call rates for such additional maintenance service and the minimum charges for any occurrence shall be identified and will be paid in accordance with rates established in the price schedule.

1.4.4.4. The contractor will maintain service history records for each equipment item by serial number and model number. Each service record will contain the following minimum information:

NOTE: These service records will be made available to the contracting officer upon request and will be delivered to the contracting officer upon termination or completion of the contract.

1.4.4.5. There will be no additional charge for the following:

RM required correcting a recurrence of the same malfunction in the same equipment or which the contractor had completed repairs within the previous 48 hours.

Time spent by maintenance personnel after arriving at the maintenance site while awaiting the arrival of additional maintenance personnel or the delivery of parts after a service call has commenced, or when such maintenance personnel are not actually performing any maintenance service.

ECOS installed on equipment covered by maintenance.

Replacement parts used, unless such parts are required due to the fault or negligence of the government.

1.4.4.6. New, Additional, Deleted or Relocating Equipment: The contractor will agree to accept the equipment "as is" since the OEM, or authorized service representative has performed past maintenance coverage.

1.4.4.7. Failure of Performance: If the contractor fails to maintain the system in operational condition for 95% of the scheduled time for each month, then the monthly service will be deemed unacceptable and payment will be reduced by the percentage of non-operational hours. Downtime will be calculated and based on a normal duty schedule (Monday-Wednesday-Friday, 05:30AM - 05:00PM).

1.4.4.8. The contractor shall be responsible for recording all services performed. The contractor will furnish a signed service call report to the Hemodialysis Unit upon completing maintenance service. These reports will be in accordance with current applicable regulations and/or industry standard practice. The contractor's service personnel shall complete the service call report by indicating the following minimum information:

(1) Date and time of arrival/departure

(2) Actions taken to include all preventive maintenance actions accomplished.

(3) Date and time contacted.

(4) Name of service technician.

(5) Signature of user.

(6) Chargeable time spent.

(7) Description of problem.

(8) Cause of problem.

(9) Equipment location.

(10) All parts replaced and their value.

2.0 SERVICE SUMMARY

Performance Objective

Assessment Remedy

SS-1. Provide Deionized Tanks to purify Water for Reverse Osmosis System

3.0 GOVERNMENT FURNISHED PROPERTY

There are no Government supplies or facilities provided.