2027 Effort Classified Repair Return PWS (003).docx

Performance Work Statement for

Classified Repair Return Services to Support the Royal Saudi Air Force F-15 Fleet

Purchase Request: FD2060-26-30345

Date QAPC signs QASP.

1.0 Description of Services

This Performance Wok Statement (PWS) outlines Classified Repair and Return Services (R&R) required to support the Royal Saudi Air Force (RSAF) fleet. The Contractor shall provide classified services that include logistical support and management services that ensure continuously improving Turn-Around-Time (TAT) and cost performance by qualified Sources of Repair (SOR) on classified RSAF F-15 C/D/S and SA components including unclassified components that require classified testing, data, or software. Additional RSAF F-15 reparable support items may be added to this effort through contract modifications.

1.1 Objective(s):

Objective(s): This PWS describes the services required for the Repair and Return (R&R) of classified items to support the Royal Saudi Air Force (RSAF) F-15 fleet. These services also include repair and return of unclassified items that require classified testing and/or software or have classified technical orders for RSAF F-15 C/D/S and SA components causing them to be treated as classified items. The Contractor shall be required to identify certified Sources of Repair (SORs) and provide logistics management services to sustain classified and unclassified items that require classified testing and/or software or have classified technical orders for RSAF F-15 assets. 82 National Stock Numbers (NSNs) are managed for depot-level repair. The actual repair/modifications are estimated at 200 inductions annually. The Contractor shall maintain a flexible and cost-effective process for managing the repairs in response to the fluctuating needs of the customer. The Contractor may enter into various subcontracts to accomplish repair, modification, tracking, and return of components to the customer through the designated freight forwarder in a timely and cost effective manner. The Contractor shall maintain repair capability for all items and meet specified contract Turnaround Times (TATs) shown in Attachment 1. The Contractor shall maintain and provide access to a Management Information System (MIS) to process and archive historical repair data for all items repaired, modified, tracked, and returned from and to the designated freight forwarder throughout the Period of Performance (PoP) and update it as well. Services needed also include managing Beyond Economical Repair (BER) rate, ensuring quality of repair, tracking items in repair cycle, retention of shipping documents at SORs and updating repair cost. These services will allow US Government (USG) Program Office to execute a high-quality, cost effective, and timely Repair and Return program to support the Foreign Military Sales (FMS) customer’s missions and needs. These services provided will be severable.

1.2 Benefit to United States Air Force (USAF):

This contract directly benefits the implementing agencies: The USAF and the RSAF. The management services described herein provides for repair and return of RSAF Classified F-15 parts and support items authorized and directed by current letters of Offer and Acceptance (LOA) from the Kingdom of Saudi Arabia.

1.3 Background:

The RSAF operates and supports three (3) variants of the F-15 including C/D models, the F15S and the F-15SA. Recently, a new requirement was established for a major F-15 Fleet Modernization Program (FMP). The program includes advanced systems and weapons delivery capabilities designed to significantly improve the lethality, reliability, and survivability of the RSAF F-15 fleet.

2.0 Services Summary

Quality of CDRL deliverable

The Government will reject a deliverable if two (2) or more technical errors or three (3) or more minor errors are found within the deliverable.

The rejected deliverable shall be corrected and resubmitted within seven (7) business days of notification of Government rejection

Receipt of CDRL deliverable

The Contractor shall notify the Government if the delivery of any data/document will not meet the scheduled delivery date and negotiate a revised delivery date. The data/document shall be delivered by the revised delivery date acceptable to the GovernmentThe late asset shall be delivered by the revised delivery date acceptable to the Government.

Any MIS outage will be restored within 48 hours after identified (based on a 24-hour timeframe)

Inaccuracies will be based on user surveillance and identification of inaccurate data within the MIS.

business days of RFI receipt, or establish Government-approved suspense date

that it is effective in meeting the requirements of ISO 9001:2015.

3.0 Government Property:

United States Government Furnished Property (GFP), materials, and services may be requested by the Contractor in the execution of this contract. Contractor acquired property may be approved by the USG in support of the TAT performance management objectives of this contract. For the purposes of these requirements, any USG GFP discussed herein or identified for the contract is actual property of the RSAF; this property will be known as USG GFP for the purposes of this effort, as these requirements will be contracted for and managed by the USG on behalf of the RSAF. In addition, all GFP will be tracked IAW USG GFP tracking requirements.

The Contractor may request that the USG provide material needed to achieve TAT performance objectives. GFP may be long-lead items, diminishing manufacturing sources and parts obsolescence items, rotatable spares, bit parts, consumable supplies, or tool/test equipment needed to expedite repairs. In accordance with FAR Part 45 and the applicable DFARS, the Contractor shall constantly account for all such material, and maintain and report data reflecting its cost, location, use, and disposition.

3.1 Contractor Responsibility:

The Contractor shall be responsible for Government property in their possession IAW the Federal Acquisition Regulation (FAR) and applicable supplements and shall be in compliance with all applicable guidance and clauses listed in the contract.

3.2 Government Property to be Provided:

At any point during the duration of the contract, items listed in the GFP list may become Government property, as they are delivered to the Contractor for repair. Additional GFP, materials, and services may be requested by the Contractor in the execution of this contract. RSAF Tooling/Special Test Equipment may be provided; If available, RSAF-owned Special Tooling (ST), Special Test Equipment (STE), and material may be provided to accomplish the repairs defined in this PWS on a case-by-case basis. The USG will, at its option, furnish USG or RSAF property in an “as-is” condition. In such cases, the USG makes no warranty with respect to the serviceability and/or suitability of the USG property for contract performance. Property shall be managed in accordance with FAR Part 45.

3.3 Reporting of Government Property:

The Contractor shall have a system of internal controls to manage (control, use, preserve, protect, repair, and maintain) Government property in its possession in accordance with FAR 52.245-1, and its property management system shall be adequate to satisfy the requirements of this clause.

The contractor shall record receipt and return of all Government Furnished Property (GFP), as well as the reporting of shipment, consumption, disposal, or transfer to another contract, in the GFP Module in Procurement Integrated Enterprise Environment (PIEE), https://piee.eb.mil, as stipulated by DFARS 252.245-7003. This reporting requirement does not change any liability provisions or other reporting requirements that may exist under the contract. GFP training and guidance is located at the DoD Procurement Toolbox at https://dodprocurementtoolbox.com/.

Reporting material inventory, consumption, and cost performance shall be accomplished on a monthly basis as part of the Contractor material status reporting. The Contractor shall include the date the material was approved for ordering, date ordered, quantity, part number and National Stock Number (NSN), end item NSN and noun, unit cost, total cost, current status of ordered material, and date received. The Contractor shall provide the Government Furnished Equipment (GFE) Report (CDRL A001, DI-MGMT-80441D/T) as an appendix to the Monthly Status Report (MSR) (CDRL A002, DI-MGMT-80368A/T).

3.4 Loss of Government Property

Reporting loss of Government property. The Property Loss Function in the Government Furnished Property (GFP) Module of the Procurement Integrated Enterprise Environment (PIEE) is the DoD data repository for reporting loss of Government property in the possession of contractors. The requirements and procedures for reporting loss of Government property to the GFP Module are set forth in the clause at 252.245-7003, Management and Reporting Loss of Government Property. The Contractor shall report loss of Government property in the GFP Module located in PIEE, https://piee.eb.mil/piee-landing/.

3.4.1 Definition of Loss of Government Property: “Loss of Government property” means unintended loss of or damage to Government property including property that cannot be found after a reasonable search, loss due to inadequate storage, loss due to lack of security, theft, damage requiring repair to restore the item to usable condition, or damage that renders the property useless for its intended purpose or Beyond Economical Repair (BER). Loss of Government property does not include manufacturing defects, obsolescence, normal wear and tear, or purposeful destructive testing. Unless otherwise stated in the contract/order, loss of Government property does not include normal and reasonable inventory adjustments, i.e., losses of low priority consumable material, such as common hardware, as agreed to by the Contractor and the Government Property Administrator.

3.5 Return or Retention of Government Property:

All property provided by the Government remains the property of the Government and shall be returned to the Government as directed, but no later than completion of the contract/order, unless the Procuring Contracting Officer (PCO) directs the Contractor to retain the property for continued use under a successor contract. All Government property shall be returned to the Government in the condition provided unless approved in advance by the PCO. All material generated under the contract/order becomes the property of the Government and shall be returned to the Government as directed, but no later than completion of the contract/order, unless the PCO directs the Contractor to retain the material for continued use under a successor contract.

3.6 Contractor Acquired Property (CAP):

CAP is intended to prevent and reduce delays as a result of predictive analysis, action planning, and resource commitment before the occurrence of critical shortages. With the approval of the PCO and USG PM the Contractor may be authorized to procure material or equipment needed to achieve TAT performance management goals. CAP may be long-lead items, diminishing manufacturing sources and parts obsolescence items, rotatable spares, bit parts, consumable supplies, or tools/test equipment. All such items approved for procurement will become GFP and will remain the property of the USG. This shall be managed by the Contractor IAW FAR Part 45, tracked and reported to ensure comprehensive accounting, maintenance, and disposition.

3.6.1 CAP Business Case Approval:

A business case is required for CAP approval that clearly demonstrates cost, schedule, quality, or other material justification based on analytics and performance tracking managed by the Contractor and reported to the PM. Each business case must include a cost/benefit analysis that clearly reflects the advantages such as return on investment in terms linked to the principal performance factors in this contract: TAT and value stream performance. CAP business cases are only to be submitted when absolutely necessary. As such, the contractor will minimize CAP business cases, which are not a reimbursable expense. A clear return on investment should result from an approved CAP. Lagging indicator requests should be avoided.

The Contractor shall send a request list for CAP Material/Property to the PCO and PM for approval. The list shall include nomenclature, part number (P/N), national stock number (NSN), as well as end item NSN, unit price, quantities, estimated delivery time, and total cost. The CAP list shall only include parts that are purchased for the repair of items expected to be inducted during the contract’s period of performance (CDRL A004, DI-MISC-80508B/T).

The PCO will provide approval notification to the Contractor. Upon approval by the USG, the Contractor shall purchase the approved items from qualified sources. The Contractor shall ensure that CAP management, location, transfers, and use be accomplished in accordance with FAR 52.245-1. Reporting shall occur for all CAP applied/purchased on this contract after Government approval.

The USG may exercise its rights to transfer remaining CAP, including transfer from one USG contract to another USG contract. USG may return to RSAF if no other USG contract. Any CAP remaining at the end of the contract shall be inventoried, all of which belongs to the USG, may be transferred to the follow-on Contractor. If the USG does not exercise these rights, the Acquired Materials/Equipment shall be disposed of by one of the following methods in the priority indicated according to FAR 45.602:

Prior to exercising any of the above, written approval must be obtained from the USG PM and PCO.

4.0 Technical Requirements

4.1 Period and Place of Performance

4.1.1 Contract/Order Period of Performance:

The period of performance will include a one-year base period and four (4) one-year options, with a six month option to extend services.

4.1.2 Place of Performance:

Infrequent meetings may be conducted at locations to be determined.

4.2 Contract Data Requirements List(s) (CDRL)

All data and documentation shall be delivered in accordance with the CDRLs. The Contractor shall provide monthly status reports detailing work accomplished and progress achieved for tasks performed. Reports will include any technical problems, funds expended and funds remaining. (CDRL A002, DI-MGMT-80368A/T).

Document Identifier Base Year Option Year Option Year Option Year Option Year Option Year

Report 3.3

80508B/T

ADMN- 81249C/T

DI-MGMT-81605/T DI-ADMN-81250C/T

4.2.1 Quality of CDRL Deliverable:

There shall be no more than one (1) rejection of any deliverable per CDRL. There shall be no more than two (2) total rejection(s) of deliverables per contract year. The Government will reject a deliverable if two (2) or more technical errors or three (3) or more minor errors are found within the deliverable. A technical error is defined as the format not being IAW the CDRL or the content not being accurate and complete IAW the CDRL, PWS or contract. A minor error is exemplified by a typographical error, a grammatical error, etc. The rejected deliverable shall be corrected and resubmitted within seven (7) business days of notification of Government rejection. Comment by JOHNSON, JEREMIAH J CIV USAF AFMC AFLCMC/WAQI: Same as 2.0 conflicting with following sentences

4.2.2 Receipt of CDRL Deliverable:

CDRL deliverables shall be submitted via Wide Area Work Flow (WAWF) and submitted directly to the Multi-Function Team (MFT) member(s) identified on the CDRL. There shall be no more than 2 late submission(s) of deliverables per contract year. The Contractor shall notify the Government if the delivery of any data/document will not meet the scheduled delivery date and negotiate a revised delivery date. The data/document shall be delivered by the revised delivery date acceptable to the Government.

4.2.3 Packaging: Comment by JOHNSON, JEREMIAH J CIV USAF AFMC AFLCMC/WAQI: Add MIL-STD-129R The Contractor shall package and mark material IAW the contract/order Air Force Materiel Command (AFMC) Form 158, Packaging Requirements, and applicable Government regulations. The Contractor shall ensure that classified material is packaged, marked, and delivered IAW 32 CFR Part 117, National Industrial Security Program Operating Manual (NISPOM).

The contractor shall ensure that all packages leaving the Kingdom of Saudi Arabia for repair are packaged and labeled IAW MIL-STD-129R, AFMAN 24-604, 49 Code of Federal Regulations (CFR) Part 173, and other model regulatory documents. The contractor shall perform all warehouse duties necessary for the successful operation of this contract. The contractor shall ensure that all personnel involved in handling, repackaging, and loading operations are properly trained and understand marking and labeling requirements to ensure packaging documentation matches item to be shipped for repair. The contractor shall ensure that all personnel who operate materials handling equipment (MHE) are properly trained and licensed.

The Contractor shall package and mark material for movement, shipment, receipt, and storage in a manner that ensures the protection and preservation of the material for shipment to and storage at the destination. The Contractor shall package electronic parts susceptible to electrostatic discharge damage IAW ANSI/ESD S20.20 “ESD Association Standard for the Development of an Electrostatic Discharge Control Program for Protection of Electrical and Electronic Parts, Assemblies and Equipment (Excluding Electrically Initiated Explosive Devices), and ESD TR20.20, “Handbook for the Development of an Electrostatic Discharge Control Program for the Protection of Electronic Parts, Assemblies and Equipment.

IAW MIL-STD-2073-1E, Standard Practice for Military Packaging, shipping containers received, which meet the requirements of the AFMC Form 158 and are suitable for return shipment of serviceable assets, shall be reclaimed and stored for reutilization. Unsuitable shipping containers shall be disposed of and replaced with new containers that meet the requirements of the AFMC Form 158.

Palletizing: The Contractor shall palletize loads for shipment in accordance with MIL-STD- 147E, Department of Defense Standard Practice: Palletized Unit Loads

4.2.4 Component Finishing:

The Contractor shall ensure that SORs restore exterior finishes of repaired items IAW governing Technical Orders (TOs) or commercial manuals, as applicable.

4.2.5 Counterfeit Electronic Parts:

The Contractor shall establish and maintain a counterfeit electronic part detection and avoidance system to mitigate the risk of counterfeit electronic parts being installed in end items or otherwise entering the RSAF inventory.

Containers: In accordance with MIL-STD-2073-1E shipping containers received, which meet the requirements of the AFMC Form 158 and are suitable for return shipment of serviceable assets, shall be reclaimed and stored for reutilization. Unsuitable shipping containers shall be disposed of and replaced with new containers that meet the requirements of the AFMC Form 158

4.2.6 Holidays and Facility Closings:

IAW AFMC MP5337.1, Service Contracts - General. All Contractor employees working within the Kingdom of Saudi Arabia shall observe six (6) Saudi holidays in a calendar year during Ramadan and Hadj. The Contractor shall prepare a holiday schedule for the months of Ramadan and Hadj which provides each individual with six (6) days of total holidays during the months of Ramadan and Hadj and which has minimum impact on mission capability. Four (4) additional USG holidays will be observed on 1 January, 4 July fourth Thursday in November, and 25 December. When any of the USG holidays fall on a non-workday, the holiday will be observed on either the preceding or succeeding workday.

4.2.7 Travel: Travel requests for Contractor personnel shall be submitted to the USG PM/PCO via email, a minimum of fourteen (14) business days in advance of departure and prior to costs being incurred (a minimum 45 days for travel to the Kingdom to allow time for RSAF approval). The PCO will pre-approve all travel requests within seven (7) business days prior to departure. Travel and per diem costs by Contractor personnel shall be reimbursed on the basis of maximum daily equivalent allowed by a USG employee in the DoD Civilian Personnel Joint Travel Regulations (JTR) and shall be conducted IAW Federal Acquisition Regulation (FAR) 31.205-46, Travel Costs, and shall be in compliance with all applicable guidance and clauses listed in the contract. The Contractor shall to the maximum extent possible/ provide in the Monthly Status Report (MSR) a forecast of direct travel that is expected to occur within the next 30 days (CDRL A002, DI-MGMT- 80368A/T).

All travel by the Contractor performed on this contract that requires access to RSAF Bases will require notification not later than 45 days prior to the required travel date and subsequent approval by the RSAF prior to departure. For travel in the Kingdom, the Contractor shall provide the USG the below information for base passes/country clearances.

• Documentation that describes: purpose of trip, locations and dates of trip, arrival and departure dates, flight information, costs, and attendees

• For each attendee the Contractor shall provide an electronic colored copy of their passport and visa Travel by Contractor personnel shall be conducted IAW FAR 31.205-46. Travel costs shall be included in trip reports. Any travel costs incurred by the Contractor without prior approval of USG will be borne by the Contractor.

Contractor trip/travel reports shall accompany the MSRs as separate attachments. In any instance where reports cannot be provided, a statement of nondisclosure from the RSAF is required (CDRL A004, DI-MISC-81943/T).

4.2.8 Contractor Availability: The Contractor shall be available by telephone during normal business hours. For requests for information, 95% of time, the Contractor shall acknowledge receipt within one business day. Evaluate time needed to collect data within two business days, and submit response or establish USG approved suspense date within ten business days.

4.3 Transition:

The Transition period for this contract will be complete no later than 60 days after contract award. The Contractor should make every attempt to transition sooner. At the completion of the transition period, the Contractor shall be fully operational IAW the PWS.

4.3.1 Transition Activities:

The Contractor will be allowed a period of transition to ensure a smooth transition and all contract requirements are in place. Activities that will be completed during the transition period include, but are not limited to: Hiring any CONUS and/or OCONUS employees, initial/upfront work required to set up housing or other amenities for employees in Kingdom, establishing Source of Repair relationships, having the Management Information System (MIS) (para 4.7) in place and functional, have asset tracking established and locate/secure in-Kingdom facilities required.

For the transition in and out periods, it is essential that attention be given to minimize interruptions or delays to work in progress that would impact the mission. At the point in time in which the Contractor has fulfilled any portion of transition needs, the Contractor shall begin work. All repair and return services items shall be inducted by the Contractor 75 days after contract award; SORs should be established and approved no later than 90 days after contract award. The Contractor performance measurement, identified within the Services Summary paragraph 2.0 will begin 90 days after contract award.

The soliciting of personnel for employment during their duty hours is prohibited. Included in the transition the Contractor shall obtain background/security checks for personnel, obtain proper identification cards, and obtain line badges, email and computer accessed accounts shall be established.

4.4 Program Management:

The Contractor shall establish and maintain an effective management organization for the program with a program manager and appropriate staff to cover administration and repair support efforts. The Contractor shall facilitate communications between its management organization and the USG. The Contractor shall develop and implement a management system to manage all technical performance, cost, risk, schedule, and data delivery requirements of this contract.

The Contractor shall provide program management, business management, procurement, program planning, supply chain management, property management, analytics, and quality assurance to meet the financial, scheduling, and technical requirements of the contract.

The Contractor shall deliver a Program Management Plan to the USG 30 days after contract award. If any changes to the Program Management Plan occur, the CDRL should be updated accordingly and resubmitted within 30 calendar days of the identified change (CDRL A003, DI-MGMT- 80004A/T).

4.4.1 Formal Program Reviews:

4.4.2. Program Kickoff:

The Contractor shall host an initial contract kickoff meeting within 10 business days of contract effective date; location will be at a Warner Robins, GA. location.

4.4.3 Program Management Reviews (PMRs):

The Contractor shall host PMR meetings, as required, in support of the program to review project status, evaluate progress, discuss issues/problem areas, and all open service and repair actions. PMRs will be scheduled at least quarterly and may be conducted via video teleconference or at a location designated by the PCO or USG PM. The RSAF will be invited to participate as an observer in these meetings. The Contractor shall not conduct formal meetings, such as PMRs, with the RSAF unless a USG representative is present. Contractor support shall include designating a hotel and arranging a suitable conference room (when needed), agenda development (CDRL A005, DI- ADMN-81249C/T), briefing development and submission (CDRL A006, DI-MGMT-81605/T), and the preparation and distribution of meeting minutes (CDRL A007, DI-ADMN-81250C/T).

4.5 Over and Above Work:

During the course of performing maintenance and repair efforts within the general scope of the contract, the Contractor is required to seek approval from the PCO (Procuring Contracting Officer) and PM (Project Manager) for additional work that is necessary to satisfactorily complete repairs according to the terms of the contract and PWS; referred to as Over and Above.

The Contractor shall submit a request to the PCO and PM for approval of Over and Above work which shall include essential data about the discrepancy, type of repair, material, NSN, Part Number, Serial Number, estimated work completion date, and estimated delivery date. Data shall be sufficient to satisfy contract requirements and obtain the authorization of the PCO to perform the proposed work.

4.6 Management Information Systems (MIS):

The Contractor shall provide the USG access to reports that reside within a MIS that shall be used to administer this contract. The MIS shall be a secure Web-based MIS, accessible 24 hours per day. Any information within the MIS may be shared with the RSAF personnel/POC at any point in time by USG program office. Any USG contractor granted access to the MIS shall sign a Non- Disclosure Agreement (NDA) specifically covering the form, substance, and contents of the MIS. Internet access to the MIS will be restricted to only authorized users and shall be protected using encryption methods, a user identification methodology and a password. The MIS shall be available (ability to access all required MIS functions by approved and authorized users) for use at least ninety eight percent (98%) of the time each month. Any MIS outage will be restored within 48 hours once identified. The MIS shall be accurate, with no more than five (5) inaccuracies identified on a quarterly basis. Inaccuracies will be based on user surveillance and identification of inaccurate data within the MIS.

The MIS will retain all previously input data in a manner that is easily accessible and searchable. All data including monthly reports generated within or by the MIS will be archived and remain accessible for the life of the contract as historical information. The overall repair status of all items shall be managed using the Contractor's MIS. The MIS reportable fields should capture report by item and serial number, induction date, SOR, information regarding failures, information pertaining to repair actions taken, estimated delivery/completion date, turnaround time, purchase order numbers, and actual delivery/completion date. The MIS must be searchable via any individual input data and should contain performance analytics that track trends for analysis purposes.

The Contractor shall provide training, as requested by the USG PM/PCO, regarding access and retrieval of the MIS data as well as MIS report generation.

At the end of this contract, the Contractor shall provide a final MIS Report that includes the current status of all MIS data fields used or generated by the MIS for the performance of this contract. Additionally, for repair services data in the MIS, historical data for the entire period of performance shall be provided (CDRL A004, DI-MISC-80508B/T).

4.6.1 Authorized MIS Users:

The USG will identify initial authorized users requiring access to the contractor’s MIS within 30 calendar days after contract award. The contractor shall maintain a list of all authorized MIS users and ensure that a current list of authorized users is available to the PCO and US Government program manager at all times.

4.6.2 Action Items:

Action items or issues of concern identified in any telecoms, PMRs, or other meetings shall be documented by the Contractor in the MIS system. Appropriate tracking methods shall be employed to ensure all issues or concerns are placed in suspense to appropriate points of contact and the results of any actions taken are noted. Historical action items shall be available for up to three years after contract completion.

4.7 Monthly Status Report (MSR):

The Contractor shall prepare and deliver MSRs electronically IAW (CDRL A002, DI-MGMT- 80368A/T).

The Contractor shall address, at a minimum, the following in the monthly report:

R&R Status report:

a. WIP Review

b. Top 25 TAT / MICAP intensive management

c. Cost and Schedule Driver

d. Repair capacity and cost forecast

e. RSAF reportable repair data

f. GFP/CAP summary

g. Quality defect summary

h. Reporting period RFI, watch list, PM inquiry issue review

i. Process enhancement initiatives and TAT impact

j. GFP/CAP applied/purchased

k. Safety Review

l. Action Item Review

4.8 Contract Funds Status Report:

The Contractor shall deliver to the USG PM and PCO a monthly Contract Funds Status Report (CFSR) (CDRL A006, DI-MGMT-81468A/T).

4.9 Data Accessions List (DAL):

The Contractor shall include provisions for supporting Government access to data identified in the DAL. The Contractor shall maintain a current listing of DAL artifacts available via the Management Information System (MIS) (CDRL A007, DI-MGMT-81453B/T).

4.10 Classified Repair and Return Services (R&R) Technical Requirements:

The Contractor shall provide R&R by coordinating repairs and supply chain management and reporting of items identified by the USG in the GFP list. R&R shall include the identification and use of qualified SORs. R&R shall be managed to achieve timely deliveries and to promote effective cost control, quality, and delivery of repaired end items to the RSAF IAW the contract performance management objectives, including the management of MICAP items. The Contractor shall provide the USG access to tracking tools in Contractor format reflecting the status of inducted items.

The Contractor shall manage repair of all F-15 aviation components identified by the USG contained in the GFP list, ensuring the maintenance of quality, system safety, and reliability standards through the selection and use of a qualified SOR. The USG retains the right to add or delete items from the GFP list. The USG may authorize use of program funds to resolve material or equipment constraints identified by the Contractor. The Contractor shall maintain and report repair asset visibility and performance analytics reflecting performance management goals as stated in this contract. The Contractor shall actively participate in Master Repairable Item List (MRIL) integrity activities and annual updates to the GFP list. The Contractor shall continue to repair items, via direction from the USG PM/PCO, until annual updates are incorporated into the R&R History File. All R&R repair projections shall be based on the R&R History File.

4.11 R&R TAT:

At a minimum the Contractor shall achieve an average aggregate TAT of less than or equal to 150 days in the base year and option years. All items included by the USG as part of the GFP list are included in the performance management of TAT unless exempted by the PM as a result of analytic root cause analysis and request for exemption by the Contractor. Management of TAT shall include computing capacity forecasts by NSN based on historical demand and establishment of task order or subcontracted capacity with an optimized number of qualified SOR. TAT performance management shall include enterprise-wide coordination and USG coordinated “push/pull” logistics methods as appropriate.

4.12 R&R TAT Calculation:

Component TAT is defined as the calendar days between the dates an item has been received at the SOR and the date the item is shipped from the SOR On an exception basis, adjustments may be allowed by the USG for Awaiting Parts (AWP), Beyond Economical Repair (BER), Beyond Physical Repair (BPR), Supply Discrepancy Report (SDR), or other uncontrollable factors identified by the Contractor. Exceptions awaiting induction shall be evaluated for trends and corrective action. Average TAT is defined as the cumulative TAT of all GFP list items that fall within these criteria. The average TAT will be calculated separately for the basic year and each option year and shall include all XDB items during each option period and shall report total TAT for XDA items in previous option periods. The Contractor shall notify PM of any delays caused by AWP Comment by JOHNSON, JEREMIAH J CIV USAF AFMC AFLCMC/WAQI: Remove add SDR

Contractor shall meet the contract TTE TAT and FR TAT for each NSN as referenced in Attachment 1, NSN Listing. Source of Repair will have an agreed completion date to evaluate unit and source material and tooling needed for repair. Once TTE ESD has been met, the SOR will have an agreed ESD to complete and ship the repair. There will be two completion dates total.

4.12. 1: Under certain circumstances, repairs involving long lead time items may require PM coordination to determine a revised delivery schedule. If SOR is awaiting an obsolete or long lead part that is causing work stoppage, TAT clock may stop upon provided evidence from contractor and USG approval.

4.12.2: Upon receipt of a BER, BPR, or Supply Discrepancy Report (SDR) item, the USG will approve a day-for-day extension on the delivery schedule until disposition instructions are provided by the USG.

Comment by JOHNSON, JEREMIAH J CIV USAF AFMC AFLCMC/WAQI: Remove add SDR

4.13 R&R Technical Orders (TOs) and Country Standard Technical Orders (CSTOs):

The prime Contractor shall assist sub-Contractor(s) in ordering TOs, CSTOs, specifications, and drawings required in the repair and/or modification of items on the contract. Data used in support of Foreign Military Sales (FMS) F-15 aircraft component repairs and/or modifications of equipment are available through the USG Technical Order Distribution Office IAW TO 00-5-1, Chapter 4. Technical Orders, Country Standard Technical Orders, specification or drawings or any technical data that is "export controlled" shall not be ordered, shipped, or delivered to a foreign- owned Contractor. When appropriate to support repair activities, the USG will provide applicable TOs.

4.14 R&R Work in Progress:

The Contractor’s WIP performance will be reviewed by the Program Office on a monthly basis. The WIP age shall be calculated based on the aggregated days each item has been in work. In work is defined as having been received by SOR and not yet shipped. Average WIP shall be computed based on the aggregate days each item has been in work divided by the number of items in work. Average WIP shall not exceed 120 days during the contract period and shall be reported in the MSR (CDRL A002, DI-MGMT-80368A/T). Comment by JOHNSON, JEREMIAH J CIV USAF AFMC AFLCMC/WAQI: SAMIS is sunsetting today (11/14/2025

4.15 R&R MICAP Management:

Throughout the execution of this contract the objective will be minimizing MICAPs through enhanced material management and improved throughput resulting in better asset visibility and issue effectiveness. When shortages occur, the Contractor shall promptly satisfy MICAPs.

If the Contractor is notified by the PM of a MICAP, the Contractor shall expedite delivery of the next available serviceable item to fill the MICAP Request. The Contractor shall prepare and deliver MICAP reviews to the USG as part of the MSR. Reviews will include analysis of intensive management measures and recommendations for performance improving actions (CDRL A002, DI-MGMT-80368A/T).

At a minimum, MICAP management actions shall include the following:

a. Acknowledgement of receipt of the notification of MICAP Request within one (1) business day

b. Estimated Shipping Date (ESD) for each item within three (3) business days of the original notice

c. Notification of any revised ESD as required

d. Notification of when the item is shipped; and associated tracking information

4.16 R&R Repair:

As part of management of R&R, the Contractor shall ensure repairs are properly completed by qualified vendors to technical order or factory manual specifications (as appropriate) and shall be responsible for monitoring and evaluating certification of SOR quality, cost, schedule, and performance as part of the performance management and accounting and reporting requirements. These responsibilities include any special provisions relating to Critical Safety Items (CSI) identified in the GFP list. If the Contractor is not the SOR for CSI items on this contract, it is responsible for the identification and use of qualified SOR. To meet quality and inspection requirements for CSI the Contractor shall ensure the qualified SOR are aware of, and in compliance with USG quality requirements for the repair of CSI. Qualified SOR, by definition, must implement CSI requirements if certified to repair such NSN. If requested by the Contractor, the USG will coordinate with the cognizant DCMA to ensure CSI NSNs are properly processed during repairs at the qualified SOR. The contractor shall utilize the GFP list, applicable Technical Orders, and internal documentation to ensure all CSI items are identified and processed. All CSI items shall be expected to have 100% Government Service Inspections by DCMA.

4.17 R&R Maintenance:

The Contractor shall be responsible for SOR performance of all actions necessary to return a repairable item to serviceable condition. The required repair shall be accomplished IAW the latest individual specific drawings, TOs, TCTOs, and modifications. If the previous is unavailable, the manufacturer’s latest applicable manuals, drawings, specifications, and test procedures shall be used. This includes inspection, service test, or check completed end item IAW the above referenced documentation. The Contractor shall ensure that upon SOR completion of final test, the vendor seal all ports or vents to prevent entry of foreign matter into the end item. Cap all electrical and avionics plugs. Ensure plugs and caps meet requirements to prevent moisture damage during handling and shipment.

4.18 Qualified Sources of Repair:

The Contractor shall identify and utilize qualified SORs for all items in the GFP list of the contract. The Contractor shall exercise due diligence to ensure requisite certifications are current and repair to standards reflecting a quality system that, at a minimum, adheres to the requirements of International Organization for Standardization (ISO) 9001-2008 or later or AS9100C Quality Management Systems (Aviation, Space and Defense Organizations). As stated above, qualified sources are defined as sources that have been technically evaluated by the Contractor and found to be ISO certified, are the OEM for the item, or are certified by the OEM for repair of the item or are certified by a currently OEM approved vendor for the item or are currently an approved supplier of repair of the item to the USG. The Contractor shall possess the technical evaluation capability needed to evaluate the qualifications of candidate SOR. The Contractor shall recommend such sources that are found to be qualified by the above criteria for review and approval by the USG. The Contractor is required to exercise due diligence to assure that the right number of qualified SOR are identified and utilized based upon capacity demand-based analytics. Even if an item is on the USG MRIL, the Contractor is responsible for confirming SOR qualifications by obtaining and maintaining appropriate documentation supporting the above criteria. If the Contractor is unable to identify a SOR within 30 calendar days of receipt of a new repair item requirement, the Contractor shall notify the PCO and PM in writing either by letter or electronic mail. Notification shall include impact to the program and recommended mitigation.

4.19 Management Oversight Data & Performance Analytics:

Contractor shall develop performance management analytics to manage, evaluate, improve, and report overall program and SOR performance. Contractor shall develop additional metrics as required to improve performance. The Monthly Trend Analysis (MTA) will feature but is not limited to the following parameters:

a. Inductions

b. WIP

c. Average Age of WIP

d. TAT for items repaired

e. Days required to identify new SORs

f. AWP trends by category

g. Top repair cost drivers

h. Top AWP drivers

i. Top WIP drivers by age

j. MICAPS

k. Quality

As part of management of repair services reported in the MSR, the Contractor shall track and report SOR schedule, cost, and quality performance management metrics that reflect TAT contract performance management goals and effectiveness in the management of all repair and return actions (CDRL A004, DI-MISC-80508B/T), (CDRL A002, DI-MGMT-80368A/T).

4.19.1 SOR Additions:

The Contractor may identify additional qualified SORs and may recommend to the PCO and PM inclusion of qualified SOR in the MRIL and the GFP list to the contract. To initiate USG approval of a qualified SOR, the Contractor shall submit a letter of transmittal and a SOR Source Approval Request (SAR) package (Appendix G) to the PCO and PM. The Contractor shall conduct an engineering-based evaluation of the qualifications of candidate SOR, and recommend evaluation and approval of the SOR by the USG PM. Upon receipt of a SAR for a candidate SOR, the USG PM will route the SAR for engineering evaluation through the Technical Coordination Program to the F-15 engineering Operational Safety, Suitability, and Effectiveness (OSS&E) cognizant engineering authority. Candidate SOR judged by the USG to be qualified may be added to the MRIL and the GFP list. In all cases, the USG PM will approve SORs based upon qualification criteria, SOR capacity planning data, and predictive analysis conducted and reported as part of the monthly reporting and performance management provisions of the contract. A summary of all SOR additions shall be reported within the MSR. (CDRL A002, DI-MGMT-80368A/T).

4.20 Quality Performance/Qualified SOR:

The Contractor shall flow down quality requirements to qualified sources of repair recommended to the USG for use on this contract. Qualified sources are defined as sources that have been technically evaluated by the Contractor and found to be ISO certified, are the OEM for the item, or are certified by the OEM for repair of the item or are certified by a currently OEM approved vendor for the item or are currently an approved supplier of repair of the item to the USG. The Contractor shall exercise due diligence to assure that qualified SOR are identified and utilized. The Contractor shall recommend such sources that are found to be qualified by the above criteria for review and approval by the USG. USG SOR approval emphasis will be on qualifications and the objective of optimized SOR capacity. Even if an item is on the USG MRIL, the Contractor is responsible for confirming SOR qualifications by obtaining and maintaining appropriate documentation supporting the above criteria.

4.21 Summary of Maintenance Action Reporting:

The Contractor shall provide analysis of repair cycle performance data including incoming defects, discrepancies found, itemized repairs, parts usage and process constraints, and recommendations for enhancement and make it available to the USG in the MIS or upon request. This will be used as supporting data for program management reviews and responses to USG technical inquiries within the MSR (CDRL A002, DI-MGMT-80368A/T).

4.22 Material Management Data & Performance Analytics:

Throughout the period of performance, the Contractor shall accomplish and report root cause analysis by system/NSN and SOR for ongoing repair processes. This is intended to identify factors that are impacting TAT, quality, cost, or asset visibility. Analysis shall include as a minimum trend analysis of parts usage, cost drivers, Awaiting Parts (AWP), long lead, identification of Diminishing Manufacturing Sources/Material Shortages (DMSMS) issues, test equipment, capacity, and recommendations for mitigation of factors discovered to be causing delays, limiting repairs, or driving excessive cost.