MetaVR_Software_Maintenance_Item_Description.pdf
PDF 49 KB Posted
- Attached to
- MetaVR Software Maintenance Federal contract opportunity
- Solicitation number
- FA8126-19-R-A004
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| File | Type | Posted |
|---|---|---|
| MetaVR_Maintenance_JA_Redacted.pdf | ||
| CSS_FA812619RA004.pdf |
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Text version
DEPARTMENT OF THE AIR FORCE
OKLAHOMA CITY AIR LOGISTICS COMPLEX (OC-ALC)
TINKER AIR FORCE BASE OKLAHOMA
Item Description
MetaVR Software Maintenance
76 SMXG is requesting the purchase of sixteen (16) each MetaVR VRSG v6.3 Software Maintenance
(Latest Release) Single Viewport PN: SWMAINTvp1. This Virtual Reality Scene Generator (VRSG)
Software Maintenance is for the maintenance of the T-1A Combat Officer Training System (CSOTS).
This software is used to simulate visual scenery and image generation to train undergraduate Combat
System Officers (CSOs) at Naval Air Station Pensacola, Florida.
MetaVR provides maintenance and technical support for its software products for one (1) year from the date of delivery of new software licenses. In addition, the Government has requested four (4) option years. The active maintenance period begins upon your receipt of the permanent unlock code for maintenance and technical support. Maintenance and technical support includes:
Email response from MetaVR to reports of problems encountered in a software product.
Email and telephone assistance from MetaVR about product installation and use.
Access to software patches, software updates intended to fix reported errors, and point releases of the version of the software product for which you have a license.
Product updates, upgrades, and enhancements to the software that MetaVR generally releases to its customers during the maintenance and support period.
MetaVR provides all maintenance and technical support remotely during its normal business hours. When you contact MetaVR for technical support for our products, you will be required to provide support staff the product dongle ID number prior to receiving support for that product. The dongles included in th is requirement are:
35237-16961 12121-31193 3438-18254
13501-15791 61509-28419 9819-13337
22103-7746 36378-23688 11324-19279
29988-17815 20255-10128 19137-23478
52203-12197 4520-30011 55099-6637
8018-24499
Upon acceptance of a purchase contract/award, MetaVR will send the technical end user a media kit, which includes the printed user guides, sixteen (16) serialized Blu-ray media of the latest version of
VRSG v6.3 and an email containing the dongle ID unlock codes which will provide access to the latest software, 3D models and terrain for a forthcoming 12 month period of performance.
File details come from the government source that posted it.