ESDS 2011 PWS.doc

29 Nov 2010

PERFORMANCE WORK STATEMENT (PWS)

FOR

ELECTRONIC SOFTWARE DISTRIBUTION SYSTEM (ESDS)

MAINTENANCE AND SUPPORT SERVICES

PREPARED BY:

76 SMXG/OBC

TINKER AFB OK

Dated 29 November 2010 – Update

1. DESCRIPTION OF SERVICES

The purpose of this Performance Work Statement (PWS) is to provide for software and system support for the Electronic Software Distribution System (ESDS) at Tinker AFB, Oklahoma; Hill AFB, Utah; and Robins AFB, Georgia. The system is a combination of software applications that performs the ESDS function serving a Government requirement for both the Secret Internet Protocol Router Network (SIPRNet) and Non-secure Internet Protocol Router Network (NIPRNet) systems. System support shall include software maintenance, on-site support, and assistance for trouble shooting, diagnosing, and correction of software discrepancies. The contractor shall provide all personnel, software, tools, materials, transportation, supervision, and any incidentals necessary to furnish ESDS Maintenance and Support services in accordance with (IAW) this PWS. The base period of performance shall be one year from the date of award, with the possibility of up to four, one year options.

1.1. Software Maintenance. The contractor shall provide software maintenance after being notified by the Quality Assurance Personnel (QAP) that a problem with the system software has been identified and shall continue until the problem is resolved. The contractor, after receiving notification from the QAP that software maintenance is required, shall provide service within the designated response time (see PWS 1.1.1). Downtime will begin when the QAP makes a valid attempt to contact the contractor’s Point of Contact (see PWS 1.9) and will end when the QAP certifies that the system is performing correctly (see PWS 1.8).

1.1.1. Trouble Shooting/Response Time. Software maintenance normal working hours are from 0800 to 1600, Monday through Friday, Eastern Standard Time (EST) excluding federal holidays, unless otherwise directed by the contracting officer (CO). Contractor response time, after a valid attempt by the QAP to notify the contractor that a problem has occurred, shall not exceed two work hours for software maintenance requests. Response time for contractor to recommend a solution to the problem shall be no more than 24 work hours. Maintenance coverage shall be provided only during normal working hours.

1.2. Software Upgrades. The contractor shall coordinate all software/system upgrade schedules with the QAP. The contractor shall submit to the QAP a tentative software upgrade schedule 30 calendar days after the upgrade has been approved. Software upgrades shall include licensing issues, optimizing system software, and making corrective adjustments as deemed necessary to keep the system in normal operating condition. The contractor shall maintain site compatibility as software upgrades are installed. Installation of software revisions shall include documentation and briefing of all changes to the QAP.

1.3. Software Revisions. The contractor shall coordinate all software/system revision schedules with the QAP. The contractor shall submit to the QAP a tentative software revision schedule 30 calendar days after the revision has been approved. Software revisions shall include approved Problem Resolution Reports (PRR) identified by the QAP. The contractor shall maintain site compatibility as software revisions are installed. Installation of software revisions shall include documentation and briefing of all changes to the QAP.

1.4. Documentation Updates. The contractor shall provide and maintain ESDS software application documentation. This documentation is property of the U.S. Government and shall remain at all times property of the U.S. Government throughout the development of any software revisions and/or upgrades. The Government will assume ownership of revised and/or updated documentation based on Government inspection and acceptance of the software. All documentation shall only be used by the contractor for the performance of this contract. All updated documentation shall be provided to the QAP within 60 calendar days after acceptance of any software revisions and/or upgrades. The contractor shall update ESDS software application documentation as follows:

1.4.1. Packaging and Uploading Procedures.

1.4.2. User and Administrator Manual. Support instruction/documentation associated with software upgrades and/or maintenance.

1.4.3. All help screen and information pages of the application.

1.4.4. Ensure the system version and date information for each upgrade are current on all applicable links within ESDS.

1.5. On-Site Support. Contractor shall perform at least one on-site support visit per year to each of the three sites. Contractor shall also provide the listed services in the listed order during an on-site support visit at the following sites:

1.5.1. Hill AFB, Utah.

1.5.1.1. Perform all necessary system maintenance.

1.5.1.2. Perform the installation of any necessary software upgrades that cannot be accomplished remotely at the contractor’s facility or through the system synchronization process per QAP’s request for service.

1.5.1.3. Conduct and document server configuration audit.

1.5.1.4. Perform system functionality testing.

1.5.1.5. Perform initial acceptance testing.

1.5.1.4. Contractor shall submit to the QAP a list of services accomplished during the Hill AFB on-site visit.

1.5.2. Robins AFB, Georgia.

1.5.2.1. Perform all necessary system maintenance.

1.5.2.2. Perform the installation of any necessary software upgrades that cannot be accomplished remotely at the contractor’s facility or through the system synchronization process per QAP’s request for service.

1.5.2.3. Conduct and document server configuration audits and ensure servers at Robins AFB are in the same configuration as servers at Hill AFB.

1.5.2.4. Perform system functionality testing.

1.5.2.5. Test capabilities across both maintenanced/upgraded sites (Hill AFB and Robins AFB).

1.5.2.6. Test data and file synchronization across upgraded sites.

1.5.2.7. Contractor shall submit to the QAP a list of services accomplished during the Robins AFB on-site visit.

1.5.3. Tinker AFB Oklahoma.

1.5.3.1. Perform all necessary system maintenance.

1.5.3.2. Perform the installation of any necessary software upgrades that cannot be accomplished remotely at the contractor’s facility or through the system synchronization process per QAP’s request for service.

1.5.3.3. Conduct and document server configuration audits and ensure servers at Tinker AFB are in the same configuration as servers at Hill AFB and Robins AFB.

1.5.3.4. Perform system functionality testing.

1.5.3.5. Test capabilities across all three maintenanced/upgraded sites (Hill AFB, Robins AFB, and Tinker AFB).

1.5.3.6. Test data and file synchronization across all three upgraded sites.

1.5.3.7. Contractor shall submit to the QAP a list of services accomplished during the Tinker AFB on-site visit.

1.5.4. Complete acceptance testing and approval of maintenance/upgrade.

1.6. Required Reporting. The contractor shall maintain a detailed daily log of software activities performed for each maintenance request. The contractor shall complete and sign the detailed daily log confirming to the accuracy of the information supplied. This data shall be provided to the QAP by the last day of each month via email. The contractor shall also provide to the QAP a Status Report that consists of the summarized detailed daily log data that is due by the fifth work day of the following month. The detailed daily log shall include the data as described in paragraphs 1.6.1 through 1.6.7.

1.6.1. For support calls, the time and date the call was received, the name of the caller, caller’s description of problem, date program office notified (if submitted by other than the program office), and date program office authorized work.

1.6.2. The time and the date contractor personnel completed the correction and provided the correction to the QAP.

1.6.3. Description of the problem and services and percentage of completion performed to correct the problem.

1.6.4. List of modification/changes installed at Hill AFB, Robins AFB, and Tinker AFB.

1.6.5. Time spent to correct each reported problem.

1.6.6. List of software upgraded or replaced.

1.6.7. All unresolved activities from the previous month.

1.7. Information Technology Assets (ITA). The Government will provide to the contractor the ITA listed in Appendix B to be used in support of ESDS during the performance of this contract.

1.7.1. ITA Shipment to Contractor. After contract award and during the contract performance period, the Government will pack and ship the tested, updated, and patched ITA to the contractor’s site.

1.7.2. Return ITA Shipment to Government. During the contract performance period, the contractor shall pack and return the ITA to the Government (ATTN: Sheila Wakely, 76 SMXG/OBC, 8745 Entrance Rd. A, Room 150, Tinker AFB OK 73145-3312) no later than 90 calendar days after receipt for Government testing, updating, and patching.

1.8. Acceptance of Software. After software maintenance, upgrade, or revision, the QAP will certify that the system is performing correctly. Any dispute between the contractor and the QAP regarding satisfactory performance will be immediately referred to the CO.

1.9. Point of Contact. The contractor shall provide the QAP with a name, phone number, and valid email address of the point of contact for maintenance issues upon contract award. The QAP will initiate maintenance by notifying the contractor’s point of contact. The phone number shall have a low frequency of use during normal working hours. Recording devices shall be acceptable if the QAP is notified within the designated response time that the service call was received.

1.10. Quality Assurance. According to the contract’s inspection clause, the Government will evaluate the contractor’s performance under this contract. The Quality Assurance Evaluator/Quality Assurance Personnel (QAE/QAP) is a representative of the CO and will participate in the administration of this contract. Any matter concerning a change to the scope, prices, terms, or conditions of this contract shall be referred to the CO. All services to be performed by the contractor during the period of this contract will be subject to review by the CO or QAE/QAP.

1.10.1. Contractor Response Time. The contractor will be given ten working days to answer a submitted Corrective Action Report (CAR), Performance Action Report (PAR) and customer complaint. The contractor shall provide written response addressing the root cause, corrective action and preventive action(s).

1.11. Continuation of Essential DoD Contractor Services During Crisis. This requirement has been determined not to be essential and does not require continued support during a crisis as defined in DoDI 3020.37, E2.1.1 and E2.1.3.

1.12. Hours of Operation. The contractor shall perform work required under this contract during the hours from 0800 to 1600, Monday through Friday, Eastern Standard Time (EST) excluding federal holidays.

1.13. Special Qualifications. The contractor shall provide personnel with the following qualifications. All contractor personnel shall be familiar with and knowledgeable of the ESDS application and supporting commercial off the shelf (COTS) software. The contractor shall provide qualified, experienced personnel with knowledge in the software and avionics industries. The contractor shall provide personnel with the necessary licenses, certifications, training, and experience levels necessary to accomplish all contract work and services within Government specified time frames.

1.14. Contractor Personnel. The contractor shall provide the name of the contract manager (CM) and any alternate(s) who shall act for the contractor when the manager is absent. The name shall be provided in writing to the CO and the QAE/QAP within 2 days after contract award. The contractor shall provide telephone numbers of the CM and alternate(s) where these persons may be contacted during the contract hours of operation. The CM or alternate shall have full authority to act for the contractor on all matters relating to the operation of this contract at Tinker AFB, Hill AFB, and Robins AFB. The CM or alternate shall be available to meet on the installation with Government personnel designated by the CO to discuss problem areas. The contractor shall provide a CM with the ability to read, write, speak, and understand English fluently.

1.14.1. Listing of Contractor Employees. The contractor shall provide an initial listing of contractor employees’ names and position titles to the CO and the QAE/QAP prior to contract start date. The contractor shall also provide and updated listing of personnel to the CO and the QAE/QAP within ten (10) work days when there is a status change or position change of employees affecting the work of this contract.

The contractor shall not employ persons on this contract if such employee is identified to the contractor as a potential threat to the health, safety, security, and/or general well being or operational mission of the installation and its population. The contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest, nor shall the contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to the DoD 5500.7-R Joint Ethics Regulations (JER). In addition, the contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies contained in AFI 64-106, Air Force Industrial Labor Relations Activities. Military Reservists and National Guard members may be subject to recall to active duty. The contractor shall be prohibited from employing off-duty QAE’s/QAP’s who are surveilling any contracts/subcontracts awarded to the contractor. All contract employees depending on particular condition, occasion or place, or job assignment shall require professional, suitable attire. All contractor employees shall conduct themselves in a professional, courteous manner. The selection, assignment, reassignment, transfer, supervision, management, and control of contractor employees in performance of this PWS shall be the responsibility and prerogative of the contractor; however, the contractor shall comply with the requirements set forth in this PWS and Tinker AFB regulations concerning conduct of employees as referenced herein. The contractor shall employ and maintain a technically trained and experienced work force.

1.15. Environmental Protection & Safety. The contractor shall be knowledgeable of and comply with all applicable federal, state and local laws, regulations, instructions and requirements regarding environmental protection and occupational safety and health. The contractor shall comply with any laws, instructions or regulation changes during the term of this contract. The contractor shall follow manufacturer’s guidelines and professional recommendations for control of humidity, temperature, cleanliness and materials handling (including hazardous materials and hazardous waste).

1.15.1. Hazardous Material. Contractor not occupying space on base: The contractor shall not store chemicals/HAZMAT on Tinker AFB, Hill AFB and Robins AFB. All chemicals/HAZMAT must be approved prior to being transported on base for use by any contractor. The contractor shall prepare and submit to the QAE/QAP, ten (10) calendar days after contract award date, one (1) each, Chemical/Hazardous Material Request Authorization Form (Air Force Form 3952) and Material Safety Data Sheet (MSDS) for each chemical, materials and substance proposed to be used in performance of this PWS. The QAE/QAP shall forward the completed AF Forms 3952 and MSDS to 72 ABW/CEAN, 75 CEG/CEV, and 78 CEG/CEV for approval. The contractor shall not transport or use any chemical, material, or substance on any of the three bases before written approval is provided by 72 ABW/CEAN for Tinker AFB, 75 CEG/CEV for Hill AFB, or 78 CEG/CEV for Robins AFB. Contractor shall maintain copies of MSDSs for all chemicals. The MSDSs must correspond with the manufacturers of the chemicals on hand. Manufacturer, material, and MSDS must match. NOTE: MSDS refers to manufacturer MSDS.

Once material is approved for use, contractor shall contact base Environmental Management (72 ABW/CEAN for Tinker AFB, 75 CEG/CEV for Hill AFB, or 78 CEG/CEV for Robins AFB) and provide a list of all material. Environmental Management shall determine any additional material requirements based on the hazard code of the material.

1.15.2. Hazardous Waste. Contractor not occupying space on base: Contractor shall dispose of any spent/processed chemical solutions and used rags in waste drums located in the shop/area in which the work is being performed.

1.15.3. Discharges. Any discharges into industrial waste treatment plant (IWTP) or sanitary sewer shall be done in accordance with Tinker Industrial Waste Water Discharge Permit, Hill Industrial Waste Water Discharge Permit, or Robins Industrial Waste Water Discharge Permit as instructed by 72 ABW/CEAN for Tinker, 75 CEG/CEV for Hill, or 78 CEG/CEV for Robins. The contractor shall maintain records of written authorization issued by 72 ABW/CEAN, 75 CEG/CEV, or 78 CEG/CEV for discharges into IWTP and sanitary sewer.

1.15.4. Spills. Upon occurrence of any spills that could enter the storm system or cause any harmful environment effects, the contractor shall immediately call 911 to report the incident. When possible, the contractor shall use a base telephone to receive help from Tinker AFB 911, Hill AFB 911, or Robins AFB 911. If using a cell phone, request Tinker AFB 911, Hill AFB 911, or Robins AFB 911. The contractor shall report all environmental violations to the QAE/QAP. The contractor shall submit a typed or written report about the incident within four (4) clock hours. The contractor shall provide five (5) copies of the written report. The contractor shall provide one copy to the CO, two copies to the QAE/QAP, a copy for Unit Environment Coordinator (UEC) and a copy for record. The format of the report shall be left up to the contractor, but the report shall contain the following information.

1. Name and contact number of person reporting the spill

2. Date and time of incident

3. Location and source of spill

4. Substance or pollutant spilled

5. Amount spilled and rate of discharge

6. Any damages or injuries involved

7. Extent of area impacted

8. Potential hazards

9. Actions taken

10. Organizations contacted

11. Remarks Section - that addresses the cause of the spill (e.g. human error, equipment, etc.), if 911 was called, and which agencies responded.

1.15.5. Environmental and Safety Training. The contractor personnel shall have Resource Conservation Recovery Act (RCRA) environmental and safety training required by the state and federal government. The training shall be IAW the following regulations: Resource Conservation Recovery Act (RCRA) 40 Code of Federal Regulation (CFR) 265.16 “Personal Training”, Occupational Safety and Health Administration (OSHA) Hazardous Waste Operations and Emergency Response Standard Title 29, CFR Part 1910.120 “Hazardous Waste Operations and Emergency Reponses” 40 CFR Part 63.741-40 CFR 63.753, Subpart GG- National Emission Standards for Aerospace Manufacturing and Rework Facilities, Oklahoma City Air Logistics Center Tinker Air Force Base Instruction (OC-ALC TAFB) 32-7004, Hazardous Waste Management Instruction, Section 13, and Air Force Instruction (AFI) 32-7042, “Solid and Hazardous Waste Compliance”, Section 2, 76 MXW OI 32-7 “Hazardous Material Management Program” (in its entirety), 76 MXW OI 32-101 “Air Quality Record Keeping Procedure” (in its entirety), and 76 MXW OI 32-7004 “Hazardous Waste Management Program” (in its entirety). The contractor shall provide the environmental and safety training certificate for all employees to the CO and QAE/QAP, within ten (10) calendar days after contract award date.

1.16. Forms, Technical Orders (TO), AFI, AFMCI and Publications. The contractor shall obtain the forms and publications expressly required to perform the work in this contract via internet at www.e-publishing.af.mil. In the event that a form or publication is not available online, the QAE/QAP will provide the form, instruction, or publication to the contractor upon written request (e-mail is acceptable) by the contractor. In the event that laws, regulations, TOs, Air Force Instructions (AFI), Air Force Materiel Command Instructions (AFMCI) change during the term of this contract, the contractor is required to comply as such changes come into effect. Contractors delivering or handling official USAF records shall comply with the applicable records management regulations AFI 33-322, AFMAN 33-363, and AFI 37-138 (in their entirety).

1.17. Information Assurance (IA). All contract personnel shall successfully complete IA training prior to obtaining access to network. Information and direction on where to accomplish IA training will be given to the contractor by the QAE/QAP. All contract personnel shall comply with IA policies and revisions. The contractor shall ensure terminated employees’ network access is removed within 2 hours of termination notice. The 72nd Communications Squadron reserves the right to terminate the contractor’s access to the Tinker network at any time to preserve the integrity of the local network.

1.18. Housekeeping. The contractor shall keep the work areas clean and neat in accordance with industry standards, Occupational, Safety and Health Administration (OSHA), fire and safety standards and this PWS. Foreign Object Damage (FOD) and Dropped Object Prevention (DOP): contractor personnel who, in performance of their assigned duties on this contract, work in or travel though areas near operational and production aircraft, engines, munitions, missiles, drones, space systems, support equipment, aerospace ground equipment (AGE), trainers and the contactor personnel operating vehicles and equipment on flight lines, runways, taxiways, parking ramps and in aircraft hangers and maintenance areas are required to receive FOD and DOP training and to comply with AFI 21-101, AFCM Sup1, Chapter 14, paragraph 14.41 and Tinker AFBI 21-449 (in its entirety). The contractor and personnel can request a copy of the FOD Training and Prevention DVD via email at OC-ALC/FOD/DOP@tinker.af.mil.

1.19. Certificate for Foreign Object Damage (FOD) and Dropped Object Prevention (DOP) Certificate. The contractor and personnel shall acknowledge the Foreign Object Damage (FOD) and Dropped Object Prevention (DOP) training by viewing the DVD and providing a contractor devised certificate to the (QAE/QAP) for each employee within ten (10) days of contract award. The certificate(s) shall have the title of the training, name of the person who received the training and the date. The contractor shall also ensure that all new employee(s) view the FOD/DOP Training DVD and provide a contractor devised certificate of training to the QAE/QAP prior to starting work in the 76 MXW, 309 MXW, and 402 MXW shops. Annually, the contractor and personnel shall be required to review the FOD/DOP Training DVD and provide an updated contractor devised certificate of training to the QAE/QAP.

1.20. Tool Control and Accountability. While performing contract services in or around Maintenance production shops including ramp areas, the contractor shall comply with AFI 21-101, AFMC Sup 1, 21-101, Chapter 10 (all paragraphs). The contractor or contractor’s personnel shall inventory the container or bag of tools at the beginning of each work day and at the end of each work day. Contractor personnel shall immediately notify the QAE/QAP of any tools that are missing or lost from the work area or container (i.e. tool or job box, or tool bag). The QAE/QAP will report to appropriate Government personnel any missing contractor’s tool(s) not located within one hour after notification of lost or missing tools.

1.21. Housekeeping/FOD/Tool Control Briefing. The CM shall ensure each employee on the job site is briefed on housekeeping, FOD and tool control prior to starting work in 76 MXW, 309 MXW, and 402 MXW industrial areas. Acknowledgment of “Housekeeping/Tool Control Briefing for the contractor Employee”: Each contractor’s employee on the job site shall acknowledge receipt of the “Housekeeping/Tool Control Briefing for Contractor’s Employees” by reviewing, signing, dating and returning the MXRIWRS Form 032 to the QAE/QAP prior to start of work in 76 MXW, 309 MXW, and 402 MXW industrial areas.

1.22. Common Access Card Holders. Contractor personnel requiring access to Tinker Air Force Base, Hill Air Force Base, and Robins Air Force Base; and the Tinker domain (computer and network access) shall possess a common access card (CAC). The CAC shall be obtained through the Contractor Verification System (CVS) with the help of the unit trusted agent (TA).

In accordance with TI 31-101 Para 7, a local files check (LFC) will be performed on all contractors working for the 76 MXW, TAFB; 309 MXW, HAFB; and 402 MXW, RAFB. The LFC is performed by the 72 SFS/S5Pat Tinker AFB in Bldg 591. The contractor shall initiate an LFC 14 days prior to contract start date. Contractors shall have a civilian LFC with no adverse results. The contractor shall submit the SF 85/86 to the Defense Security Service - Operating Center Columbus (DSS-OCC) to initiate a background investigation. When the favorable National Agency Check (NAC) or a signed interim security clearance letter (ISCL) is received, the security manager may certify the TAFB Form 532. Once those requirements are met, the contractor initiates the DD Form 1172-2 Application for common access card (CAC) DEERS enrollment form to obtain a CAC for network access.

In order to get access to the Tinker domain and access to any government computer systems, the contractor shall have at least a favorable NAC. This process can take 90 days or more to complete and close the SF85P or SF86 investigation. Therefore, the interim security clearance process (ISCP) was established to act as a means to grant contractors temporary access if the squadron chief deems necessary.

Interim Security Clearance Process (ISCP). Once all required paperwork is completed for the NAC and verified by the QAE/QAP, the QAE/QAP will assist the contractor to obtain an ISCL and a 76 MXW interim automated information system (AIS) access memo (AIS Memo). The QAE/QAP will submit the completed forms for coordination and appropriate signature. The ISCP will grant an interim clearance pending the outcome of the actual investigation. The squadron chief that signs the ISCL is basically saying, “I accept responsibility for this contractor pending the outcome of a security investigation”. The signed AIS memo will be attached to all DD Forms 2875 (for access to government systems like TAA, TSS, etc.). The signed ISCL is attached to the Tinker AFB Form 532 (for network and email access).

All CACs shall be returned to Pass and ID, Building 460, upon the completion of the contract. The CAC shall be issued, displayed, and surrendered IAW Installation Physical Security Program, TAFBI 31-101 (in its entirety). The contractor shall provide the QAE/QAP with copies of the turn-in receipts by either US Postal Service or email within 10 days of return.

1.23. Security Clearances. Per TAFBI 33-532 Network Access (paragraph 4.2.4), all persons accessing the base network shall, at a minimum, have a completed NAC or civilian LFC. The contractor shall submit request to Defense Security Service Operating Center Columbus to initiate background investigation. The civilian LFC must have no adverse results. Before becoming an Air Force network user, contractor personnel shall complete and pass the Information Protection Training and test (minimum score of 70%). Contractor shall submit a TAFB Form 532 Account Request/Termination Form to the QAE/QAP, who will forward it to the designated approval authority for signature. IAW AFI 31-601, Para 2.4, when contractors require unescorted entry to restricted areas, access to sensitive unclassified information, access to government automated information systems (AIS) and/or sensitive equipment, not involving access to classified information, the contractor's personnel security questionnaire is processed by the sponsoring Air Force activity. An interim clearance may be granted to contractor personnel at the startup of the performance period so services can be performed as required by this PWS.

1.24. Quarterly Operational Security (OPSEC) Brief. All contract personnel working on base in the 76 MXW, 309 MXW, and 402 MXW shall be required to read the 76 MXW Quarterly OPSEC briefing. The QAE/QAP will ensure that the OPSEC brief is available for review by the contractor. The contractor shall provide a report within 5 days after receipt with employee name and date of review to the QAE/QAP. IAW AFI 31-401 (Information Security), Chapter 8, Para 8.9 - 8.9.5; AFI 31-601 (Industrial Security), Chapter 3, Para 3.2; AFI 10-701 (Operations Security), Chapter 4, Para 4.1 - 4.2; and 76 MXW OI 31-1 (76 MXW Security), Para 4.2.

1.25. Green/Affirmative Procurement Determination. Green/Affirmative Procurement has been determined not to be applicable to this PWS.

1.26. Health and Safety on Government Installations. In performing work under this contract on a Government installation, the contractor shall comply with the specific health and safety requirements established by this contract and Appendix C.

1.27. Emergency Procedures. While at each site, contractor employees shall follow the direction of Government employees in regards to emergency procedures, i.e. fire, tornado, active shooter, bomb threats. It is the responsibility of the contractor to provide guidance and establish procedures for responding to emergency for their employees. It is the contractor’s responsibility to account for their employees following an emergency evacuation. Contractor personnel shall participate with government personnel at all three locations (Tinker AFB, Hill AFB, and Robins AFB) in all fire and tornado drills at no additional cost to the Government.

2. SERVICES SUMMARY

Para Performance Threshold

3. GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES.

The Government will provide, without cost, the Government furnished property (GFP) and services listed in Appendix B and this PWS in support of the Electronic Software Distribution System (ESDS) at Tinker AFB, Hill AFB, and Robins AFB. The Government retains title to all GFP, until the Government properly disposes of the GFP as authorized by law or regulation. The Government will maintain the GFP records for Government reporting requirements.

The contractor shall conform to the provisions of Air Force Instruction (AFI) 31-101 (entirety), The Air Force Installation Security Program and Tinker Instruction (TI) 31-101 (entirety), Installation Security Program, for safeguarding all GFP. The contractor shall ensure all GFP is secured at the close of each workday. This GFP shall only be used as needed for the performance of this contract.

NOTE: The contractor is responsible for all costs related to making the property available for use, such as payment of all transportation, installation or rehabilitation costs.

3.1. Government Furnished Property-Cumulative Total Less Than $100,000.

In accordance with (IAW) FAR Part 45 Rewrite June 2007 – Government Property awarded under FAR Part 12 and less than the Simplified Acquisition Threshold (SAT) $100,000 does not require the Government Property Clause(s); however, this GFP will be administered IAW the provisions of this PWS and FAR 52.237-2, Protection of Government Buildings, Equipment, And Vegetation, not FAR parts 45 and 52.245 plus supplements. The contractor shall comply with the contract terms and conditions and this PWS for the GFP used to support this contract.

3.1.1. Information Technology Assets (ITA). The Government will provide the contractor the ITA listed in Appendix B.

3.1.1.1. Location. The Government furnished ITA location will be agreed upon by the Government CO and QAE/QAP. The contractor shall ensure that the Government Furnished ITA is not relocated without permission from the Government CO and the Government QAE/QAP.

3.1.1.2. Government Approved/Provided Software/Programs. The contractor shall ensure that no software or programs, other than Government approved or provided, is/are loaded to the Government furnished ITA.

3.1.1.3. GFP Records, Repairs, Replacement, Reports, Disposal. The ITA custodian for 76 SMXG/OBC/Tinker AFB will be responsible for record keeping, repairs, replacement, security patches, software, Reports of Survey (ROS) (loss, damage, destruction, and theft reports) and disposal of all Government furnished ITA used by the contractor during the performance of this contract.

3.1.1.4. GFP Identification Labels. The contractor shall clearly label (without damaging) GFP to distinguish it from contractor furnished property in accordance with the contract terms and conditions and this PWS.

3.1.1.5. Annual Joint GFP Inventory. The contractor shall assist the Government QAE/QAP with the annual joint GFP inventory of the items listed in Appendix B. Since the GFP meets the requirements identified in PWS 3.1 and the Government QAE/QAP will maintain the GFP records for Government reporting requirements, the contractor will not be required to submit an Annual DD Form 1662, DoD Property in the Custody of Contractors, or superseding document for GFP.

3.1.1.6. Loss, Damage, Destruction, or Theft (LDDT) of GFP.

The contractor’s liability for LDDT of GFP shall begin when the contractor receives the GFP. The contractor shall remain liable for this GFP until returned to the Government (76 SMXG/OBC/Tinker AFB).

Since the Government property was awarded under FAR Part 12 and is less than the simplified acquisition threshold (SAT) $100,000, the Government will use the ROS to process LDDT incidents/accidents of GFP.

3.1.1.7. Shipment to Contractor. In accordance with PWS 1.7.1, the Government will pack and ship the GFP to the contractor’s site after the contract award date and during the contract performance period, at the Government’s expense, free on board (FOB) destination.

3.1.1.8. Return Shipment to Government. In accordance with PWS 1.7.2, during the contract performance period, the contractor shall return the GFP to the Government

(76 SMXG/OBC/Tinker AFB) no later than 90 calendar days after receipt for Government testing, updating, and patching at the contractor’s expense, FOB destination.

At contract completion, termination, or when the GFP is no longer needed during the performance of this contract, the contractor is responsible for returning all GFP to the Government at the destination specified in the contract, FOB destination, unless directed otherwise in writing by the CO.

3.2. Government Furnished Services. The Government will furnish the following services at Tinker AFB, OK; Hill AFB, UT; and Robins AFB, GA:

3.2.1. Security Forces. The Government will provide general on-base Security Forces service. At Tinker AFB the Security Forces’ telephone numbers are 911 for emergencies, 405-734-2000 for crime in progress, and 405-734-3737 for non-emergency calls. At Hill AFB the Security Forces’ telephone numbers are 911 for emergencies, 801-777-3056 for crime in progress, and 801-777-1100 for non-emergency calls. At Robins AFB the Security Forces’ telephone numbers are 911 for emergencies and 478-926-3487 for crime in progress and for non-emergency calls.

3.2.2. Fire & Emergency Services. The Government will provide general on-base fire protection services. The contractor shall comply with fire prevention rules and regulations enforced by the Fire Prevention Branches at Tinker AFB, Hill AFB, and Robins AFB. Call 911 for emergencies at all three bases. At Tinker AFB, for routine fire prevention matters call 405-734-3981 and for routine calls to dispatch call 405-734-7964. At Hill AFB, use 801-777-3021 for routine fire prevention matters and routine calls to dispatch. At Robins AFB, for routine fire prevention matters call 478-926-2145 and for routine calls to dispatch call 478-926-3487. The Government will provide, inspect, and maintain the fire extinguishers in contractor occupied space.

3.2.3. Emergency Medical Service. The Government will provide 24 hour on-base state certified paramedic level emergency response and patient transport services for contractor personnel who are injured or become seriously ill while on Tinker AFB, Hill AFB, and Robins AFB. The telephone number is 911 for emergencies.

Note: Calling 911 from a cell phone will be received by off-base emergency 911 systems, causing a delay in response time by emergency personnel. When possible use a base telephone to receive on-base help.

3.2.4. Utilities. The Government will furnish utility services. These utilities include natural gas, electricity, water, and sewer for the sole purpose of accomplishing this contract. If the contractor requires additional utility services, it shall be the contractor’s responsibility to provide. Contractor shall use due care and diligence in efforts to conserve utilities to reduce utility costs.

3.2.5. Telephone. The Government will provide telephone service consisting of Class 3 (formerly referred to as Class C) and Class 1 (formerly referred to as class A) service (to include DSN service). The contractor shall ensure that the Government provided telephone usage is limited to only official Government business related to the performance of this contract. The contractor shall furnish their own telephone service provided by local commercial carrier for their use in matters other than official Government business pertaining to this contract. *

*A class “A” line, or correctly called a Class 1 line, places no restrictions on the calls you make. In other words, you can make long distance calls and call off base.

A Class “B” line, or correctly called a Class 2 line, allows you to call off base but not make long distance calls.

A Class “C” line, or correctly called a Class 3 line, allows you to only make calls within Tinker Air Force Base.

3.2.6. Workspace. The Government will provide access to the equipment and adequate workspace around the equipment.

3.2.7. Training-General. The Government will provide training as required and approved by the Government functional commander/director (FC/FD) or QAE/QAP including but not limited to those listed below. All training shall be approved by the FC/FD or QAE/QAP prior to attendance. The Government will be responsible for all approved costs associated with training. This service is provided by Tinker AFB only.

· USAF Information Assurance Awareness Program (IAAP) via CBT

· Anti-Terrorism

3.2.8. Network Access. Subject to security regulations, the Government will provide contractor access to the system to perform maintenance service. This access will be by virtual private network (VPN) using a CAC. This service is provided by Tinker AFB only.

3.3. Solicitation. If applicable, offerors shall submit a list or description of all Government property that the offeror or its subcontractors propose to use on a rent-free basis. The list shall identify the accountable contract under which the property is held and the authorization for its use (from the CO having cognizance of the property).