Atch 2 - PWS.docx

PERFORMANCE WORK STATEMENT

(PWS)

707 MISSILE SUSTAINMENT SQUADRON (MSUS)

MISSILES TECHNICAL ORDER SUPPORT (MTOS)

DOCUMENT #: MTOS-09-001

May 20, 2010

PREPARING ORGANIZATION:

707 MSUS TINKER AIR FORCE BASE (TAFB) OKLAHOMA 73145-3018

For Guidance Only TABLE of CONTENTS

SECTION I - DESCRIPTION OF SERVICES/GENERAL INFORMATION

Support (JCALS) and Enhanced Technical Information Management

1.11.1 Tagged Data for Automated Technical Order System (ATOS),

SECTION II – SERVICE SUMMARY (SS)

SECTION III – GOVERNMENT FURNISHED INFORMATION (GFI) AND SERVICES

iii

SECTION I - DESCRIPTION OF SERVICES

1.1 SCOPE

The Contractor shall provide support for the 707th Missiles Sustainment Squadron (707 MSUS) Technical Orders (TOs). The support provided includes:

1) Text Change

2) Text Change to Illustration

3) Technical Page Development from Source Data

4) Revised Illustration

5) New Illustration

6) Pre-Publication Review Copy

7) Printing Package from Form Sets

8) History Package Development

9) Reprints

10) Digitized Data Delivery of Change/Revision Page

11) SGML Sustainment

12) Maintenance and Storage of Technical Manuals

13) Convert Tech Order from Digital

14) Update Tech Manual Indexed Portable Doc File (IPDF)

15) Enhance Poor Quality IPDF File

16) Convert Paper Tech Manuals to IPDF Files

17) Convert Technical Orders in Digital Form to IPDF

18) Convert Paper Document to Digital Editable File

19) Convert Paper Documents to Standard General Mark-up Language (SGML)

20) Digital Data Conversion to SGML

21) Stock, Store and Issue TOs

Furthermore, the Contractor shall provide the capability to deliver Computer Generated Laser Copies, Duplicate Laser Copies, tape or disk copies of a Change, Revision, Supplement or TCTO located on stored tapes/disks when requested by the responsible TO Manager. The Contractor shall deliver the tape or disk in a format compatible with Government equipment, see paragraph 1.10 through 1.10.8.

h. The Contractor shall furnish all labor, equipment, and other services necessary to deliver the required products. The Contractor shall furnish transportation needed to pick-up products during normal duty hours, 0800-1600 hours, Monday through Friday, to Building 469 on Tinker Air Force Base (TAFB), OK. The Contractor shall establish time(s) for hand-to-hand pickup/delivery of all materials in support of PWS requirements. Hand-to-hand delivery is defined as transporting all materials to building 469, 2nd floor mail pickup/delivery area by fastest means possible (not to include FEDEX, USPS, or Interstate Couriers of any kind, etc.).

1.2 GENERAL REQUIREMENTS

The Procurement Contracting Officer (PCO) Authority. The PCO is the only person authorized to approve changes in any of the requirements under this PWS and any provisions contained elsewhere in this contract. In the event the Contractor implements any such change at the direction of any person other than the PCO, the change will have been made without authority.

1.2.1 REQUIREMENTS

The Contractor shall prepare TO pages to be computer generated, computer maintained, and computer tracked. All newly prepared TO copies shall be Computer Generated Laser Copies/Duplicate Laser Copies or on Compact Disk-Read Only Memory (CD-ROM) or Digital Video Disc-Read Only Memory (DVD-ROM) as directed in the Contract Order Package (see paragraph 1.2.7).

1.2.2 STORAGE AND MAINTENANCE FACILITY

The Contractor shall maintain servers, back up hard drives, CDs/DVDs store tapes, history folders,paper copies of each TO and or disks generated as a result of the preparation of Technical Orders in traceable locations within a Contractor facilities located within a 25 mile radius of TAFB. The Contractor shall provide moisture proof/temperature controlled facility for the storage of tapes and disks with dust and humidity control to avoid any damages to digital data, reproducible copies, positives and negatives. The Contractor shall retain tapes containing digitized and tagged TO data in the Contractor's Storage and Maintenance Facility until requested by the responsible TO Manager.

1.2.3 TECHNICALLY CORRECT MATERIAL

The Contractor shall correct any observable errors. The Contractor shall contact the responsible TO Manager within ten (10) working days after receipt of the Contract Order Package to obtain necessary correction or clarification of data or return the Contract Order Package to the responsible TO Manager for clarification or correction. The Contractor shall obtain necessary clarification on any task content matter before work is started. Accordingly, the Contractor shall be responsible for content and format accuracy and the completeness of all work performed.

1.2.4 TECHNICAL ORDER PREPARATION

The Contractor shall prepare data in the same style and format as existing TOs unless exceptions are noted in the Contractor Order Package. When complete revisions are required, the Contractor shall be required to rewrite, rearrange or reformat a revision to conform to all requirements IAW MIL-STD 38784 and MIL-DTL-7700 (see paragraph 1.10) or provide the revision in existing style and format. The Contractor shall convert fold-out and fold-up pages to fold-out pages only. The Contractor shall:

e. Consider color overlays as one (1) page. It is understood that the price per page of a change page includes the back-up positive/Direct Image Reproducibles (DIRs) as defined in MIL-HDBK-38790 required to make the page complete and will be annotated on the Reproduction Assembly Sheet.

1.2.5 TECHNICAL ORDER REQUIREMENTS

The Contractor shall:

a. Provide 48-hour turn-around on corrections to assigned work and correct errors attributable to Contractor in any Technical Manual within twelve months of final delivery. Corrections will be at no cost to the Government.

m. Provide customer service in a professional and courteous manner.

1.2.6 TECHNICAL CONFERENCE SUPPORT

The Contractor shall attend conferences to support all technical aspects of changing, updating, reviewing and developing data for applicable TOs. The Contractor will be notified by the TO Manager of the location, TAFB or at the Contractor Facility located within the 25-mile radius of TAFB, duration and date required to attend, points of contact and a listing of the technical orders to be reviewed. The Contractor shall:

1.2.7 TECHNICAL ORDER REQUIREMENTS PACKAGE

1.2.7.1 The Contractor shall perform all work specified by the T. O. Requirements Package. The T.O. Requirements Package will consists of:

1.2.7.2 If the Contractor disagrees with the information contained in the T.O. Requirements Package, the editor shall notify the responsible TO Manager for resolution.

1.3 SPECIFIC REQUIREMENTS

1.3.1 PRODUCTS

The Contractor shall prepare products from the provided data packages received from TO Manager located in Building 469, 2nd floor via mail pickup/delivery area, upon receipt of the Technical Order Requirements Package.

1.3.2 DISCREPANCIES

The Contractor shall notify the responsible TO Manager for resolution if a discrepancy exists between the applicable TO history file and the Technical Order Requirements Package.

1.3.3 TECHNICAL ORDER UPGRADES

1.3.3.1 The Contractor shall upgrade the entire page with respect to legibility, appearance, readability, references, cross-references, and other mistakes when inputs furnished by the responsible TO Manager changes only a word or a sentence on the page.

1.3.3.2 The Contractor shall produce finished artwork from sketches, photographs, or engineering documents. The Contractor shall prepare line art unless otherwise coordinated with the responsible TO Manager and the PCO.

1.3.3.3 The Contractor shall research, develop, compile, edit, and incorporate data in applicable TOs as directed.

1.3.3.4 The Contractor shall compose, layout, and proofread all updates to the applicable TOs.

1.3.3.5 The Contractor shall reword or rephrase text for technical content and clarity after coordination with the responsible TO Manager.

1.3.3.6 The Contractor shall accomplish all editing against the latest issue of the applicable TO. The Contractor shall work from the master reproducible copy, Computer Generated Laser Copy, or digitized copy to ensure the latest issue is used. The Contractor shall be responsible for obtaining clarifying information from the responsible TO Manager.

1.3.3.7 The Contractor shall match font style and size for changes, updates, and revisions to match the original for Desktop Publishing (DTP) Program based tasks. The Contractor shall use a type size within one point differential. The Contractor shall ensure the type on the finished Computer Generated Laser Copy/Direct Laser Copy is a minimum of six (6) point font size. Exceptions include the following:

1.3.3.7.1 Wiring diagrams where existing type size may be retained, provided it is clearly legible.

1.3.3.7.2 Diagrams on complete revisions and new basics shall conform to latest issue of the various content specifications for the specific type of Technical Order.

1.3.4 REFERENCING

The Contractor shall check all page, paragraph and sub-paragraph references on complete Revisions or any type of referencing between various portions of the applicable TO for correct references.

1.3.5 EFFECTIVE PAGES

The Contractor shall verify the accuracy of the List of Effective Pages on complete revisions. The Contractor shall include all verified pages in the applicable TO and not just those being changed.

1.3.6 SUPPLEMENTS

The Contractor shall incorporate outstanding supplements when coordinated by the responsible TO Manager as before and after data. The Contractor shall not incorporate manual supplements unless specifically requested by the responsible TO Manager.

1.3.7 TITLE PAGES

The Contractor shall ensure that the title page contains an accurate supersede notice IAW MIL-STD-38784 incorporated per Appendix “C”, Applicable Documents.

1.3.8 UPDATES

The Contractor shall ensure that all applicable portions of the applicable TO are updated, including volume TOs. Example: Illustrated Parts Breakdown (IPB), when a figure or illustration is changed, the Numerical Index and Reference Designation Index are also changed. The Contractor shall ensure checklists are updated when parent manual is changed effecting checklists.

1.3.9 AFTO FORM 873

The Contractor shall ensure TCTOs do not conflict with any information provided on the AFTO Form 873.

1.3.10 TCTO CONFLICTS

The Contractor shall comply with the draft copy provided by the responsible TO Manager in the preparation of applicable TCTOs. If a question arises, the Contractor shall resolve the conflict by contacting the responsible TO Manager before performing and completing the work assigned.

1.3.11 PREPARATION

The Contractor shall prepare TCTOs IAW MIL-PRF-38804 and TO 00-5-15, Chapter 2. The Contractor shall not include the applicable TCTO number or page numbers on pages of attached service bulletin when preparing TCTO packages. Service bulletin pages shall be priced at reprint page cost.

1.3.12 TABLE OF CONTENTS

The Contractor shall ensure the table of contents, list of tables, list of illustrations and appendices are updated on all work assignments.

1.3.13 DISTRIBUTION STATEMENT

The Contractor shall include a Distribution Statement, Disclosure Statement, Warning, and Handling and Destruction Notice affixed to the title page of every applicable TO before preparation of a DIR.

1.4 PREPUBLICATION COPIES

1.4.1 PREPARATION AND DELIVERY

The Contractor shall prepare and deliver black and white prepublication review copies in the quantity ordered, and/or in a digitized format, in a comparable product to a Computer Generated Laser Copy/DIR/CD/DVD-ROM. The Contractor shall be responsible for all contractor errors. The Contractor shall provide prepublications to the responsible TO Manager by the due date contained in the Contract Order Package. The Contractor shall return AFTO Form 252, TCTO (Interim Message or draft) with prepublication. The Contractor shall not finalize the Computer Generated Laser Copy/DIR/CD/DVD-ROM for printing until approval from the responsible TO Manager is received by telephone; Two-Way Memo, Optional Form 27, e-mail, or return of marked up-copy within five (5) workdays.

1.4.2 FREEZE DATE

The Contractor shall accept no additions, deletions, or changes to be incorporated into the new change, revision, or rewrite at the time of prepublication preparation or at the time of the final preparation, if prepublication is not requested. The Contractor shall consider this the “freeze date” of the publication. The Contractor shall accept deviations from this freeze date if an urgent need (as determined by the Government) is identified to incorporate another PCR.

1.5 CONTACT PRINTS

The Contractor shall prepare and deliver contact prints when authorized by the Government. Contact prints are delivered when the government furnished page, reproducible copy, DIR, or existing negative is insufficiently legible to meet print requirements and Contract Quality Assurance requirements.

1.5.1 ILLEGIBLE PAGES

When illegible pages cannot be enhanced by contact print, the Contractor shall obtain written authorization from the TO Manager to deliver new retyped/redrawn Computer Generated Laser Copy/DIR. The Contractor shall prepare these pages in the type, size and style as the existing drawing or text.

1.5.2 RETURN OF PAGES

The Contractor shall return illegible reproducible, printed page or negatives that are not adequate for inclusion in the print package to the responsible TO Manager for destruction.

1.6 PRIME CONTRACTOR PRINTING PACKAGE FORM SETS

1.6.1 RECEIPT

The Contractor shall receive Prime Contractor’s DIR or digital data (print package) with DD Form 250 or letters listing technical orders from other contractors. To be certain all DIR are present as stated on the Reproduction Assembly Sheet, the Contractor shall send a letter to the responsible TO Manager specifying: the data received, Prime Contractor Name and phone number, applicable Technical Order number, change or revision number, and date.

1.6.2 PACKAGE PREPARATION

The Contractor, upon notification of receipt of a print package, shall notify the responsible TO Manager to obtain the Technical Order Requirements Package. The Contractor shall obtain access to DAPS-Online system by creating an account at www.okc.daps.dla.mil. The physical location for DAPS-Tinker is 3420 D. Ave, Suite 105, Bldg 1 Door 5, Tinker AFB, OK 73145. The Contractor shall:

1) Batch Number (May be up to four (4) different numbers).

2) Date of Request.

3) Date Required.

4) Applicable Technical Order Number.

5) Category/Kind (Revision, Change, TCTO, etc.).

6) Kind Number.

7) Date of applicable Technical Order.

8) Number of Copies.

9) Number of Pages.

10) Initial Distribution Date.

11) Initial Distribution Quantity.

12) Black Date.

13) Red Date.

14) Prepared By.

15) Yes, if Overflow Prepared; No, if Overflow did not prepare.

16) Estimated Cost.

1.7 TO HISTORY PACKAGE FORM SETS

The Contractor shall prepare a printing package to include assignment of change, supplement, or revision numbers when the requirement is a printing package to DAPS-Online after completion of preparation order as stated in the Technical Order Requirements Package and/or AFTO Form 252. The Contractor shall:

1) Computer Generated Laser Copy/DIR in sequential page order (include blank pages as applicable).

2) Reproduction Assembly Sheet (original and two (2) Copies).

3) DAPS-Online work request receipt(s).

1.7.1 PRINT PACKAGE DELIVERY

The Contractor shall deliver the print package to the TO Manager located in Building 469, 2nd floor mail pickup/delivery area the same day as assembled.

1.7.1.1 The Contractor shall deliver the TO printing package to the TO Manager, with the history file package. The Contractor shall deliver the package to TO Manager to ensure the "red date" (due date) is met.

1.7.1.2 The Contractor shall include the order number, AFTO Form 252 and the Technical Order Requirements Package in the history package identifying the use of applicable CLINs to accomplish routine tasking and subsequent delivery of the completed package to DAPS-Online the same day. The Contractor shall assemble the history package in the following manner:

1.7.2 HISTORY FILE AVAILABILITY

The Contractor shall ensure an up-to-date history file is available to the responsible TO Manager at all times.

1.7.3 ASSEMBLY SHEET RETENTION

The Contractor shall maintain one copy of the assembly sheet with the Print Package in the history file.

1.8 GOVERNMENT REPRODUCIBLE UPGRADES

The Contractor shall prepare Computer Generated Laser Copy if the TO has not been previously digitized. The Contractor shall create new Computer Generated Laser Copy/DIRs using printed copy as a source, even if extensive retyping of existing pages is required to meet these requirements. Where original art is not available, the following shall apply:

a. The Contractor shall convert half tones to line art drawings IAW MIL-STD-38784 when authorized by the Contract Order Package.

b. The Contractor shall use the printed schematic diagram copy; however, all of the requirements of MIL-STD-38784 for new art work apply. The Contractor shall redraw illegible line art as directed by the Contract Order Package. The Contractor shall designate the page as text or illustration, but not both even though the page contains text and illustration(s).

c. Provide camera-ready (negative) copy of Technical Order, if applicable. The Contractor shall submit no later than (NLT) five (5) days after receipt of approved Pre-publication review.

1.9 REPRINTS

The Contractor shall provide reprint packages when notification of impending stock depletion is received. The Contractor shall ensure DIRs are merged to provide a complete product along with the assembly sheet for one reprint package. The Contractor shall deliver the reprint package to the TO Manager. The Contractor shall ensure the title page contains the statement: “The basic and all changes have been merged to make this a complete publication.”

1.10 DIGITIZIED DATA FOR JOINT COMPUTER AIDED ACQUISITION AND LOGISTICS SUPPORT (JCALS) AND ENHANCED TECHNICAL INFORMATION AND MANAGEMENT SYSTEM (ETIMS) SUPPORT The Contractor shall provide Digitized TO data for all applicable digital TO programs. The Contractor shall provide TOs IAW the Technical Manual Specifications and Standards (TMSS) requirements. TMSS requirements are described, in detail at: https://techdata.wpafb.af.mil/tmss/index.html; or https://afkm.wpafb.af.mil/community/views/home.aspx?Filter=OO-LG-MC-38. The Contractor shall provide the results of First Article Testing (FAT), per TMSS requirements, to the responsible TO Manager. The Contractor shall keep up to date on the digitizing procedures and changes to the digitizing software due to specification changes or to the implementation of new JCALS and ETIMS procedures. The Contractor shall maintain the digitized data until the responsible TO Manager requests delivery.

1.10.1 COMPATABILITY

The Contractor shall ensure that all digitization and tagging is compatible for system transfer to applicable digital data repositories. The Contractor shall provide a listing of the computer system, operating system and software with version numbers that generated the data.

1.10.2 TMSS COMPLIANCE

The Contractor shall ensure all data processed complies with TMSS digital data specifications.

1.10.2.1 The Contractor shall use appropriate Document Type Definitions (DTDs) IAW TMSS. The Contractor shall not deviate from the DTDs unless directed to do so by the PCO. The Contractor shall reflect the deviation using the TMSS doctype declaration.

1.10.2.2 The Contractor shall convert and restructure Air Force Technical Orders (AFTOs) into Standard General Mark-up Language (SGML) to bring contextual structure into compliance with TMSS requirements. The Contractor shall include renumbering of paragraphs and changes to paragraph hierarchy as part of this effort.

1.10.2.3 The Contractor shall incorporate all outstanding supplements preserving existing affectivities from TCTO data during TO conversion to TMSS standard SGML data.

1.10.3 DIGITIZED TOs

The Contractor shall prepare digital TOs in graphics formats IAW TMSS standards.

1.10.3.1 Raster Graphics – Black and White (one bit) – Tagged Information File Format (TIFF) data. The Contractor shall be permitted to compress using Comite Consultatif International Telephonique et Telegraphique (CCITT) Group 4 data.

1.10.3.2 Raster Graphics – Gray Scale or Color – Tagged Information File Format (TIFF) or Joint Photographic Experts Group (JPEG). The Contractor shall minimize losses from JPEG compression.

1.10.3.3 Vector Graphics - Computer Graphics Metafiles (CGM) – The Contractor shall deliver TOs in CGM Level 4. The Contractor shall use either the WebCGM or Air Transport Association (ATA) profiles.

1.10.4 DTP FORMATS

For tasks that involve the use of DTP formats, the Contractor shall use data that is compliant with the TMSS software requirements. The Contractor shall convey unique requirements of DTP formats for any TOs to the responsible TO Manager to mitigate any possible risks. The Government will convey any data that requires specific formats as part of the task order requirements.

1.10.5 TEXT AND GRAPHICS

The Contractor shall use the text and graphics requirements for DTP formats as defined by the TMSS software to accomplish the task in the DTP environment. As an example, PageMaker software does not accommodate CGM graphics; so Encapsulated Post Script (EPS) format must be used. The Contractor shall satisfy the unique graphics format for each DTP software package used to meet the requirements of the individual platform TOs.

1.10.6 DIGITIZED DATA

The Contractor shall provide the digitized data accompanied by a digital copy of the technical order in a Portable Document Format (PDF).

1.10.7 FILE LISTING

The Contractor shall provide an exact listing of the files and file structured with each delivery.

1.10.8 FULL PAGE

The Contractor shall capture the full page containing data to be changed or built as a new technical order. The Contractor shall ensure that captured pages include supplements unless instructed otherwise by the Contract Order Package. The Contractor shall recall digitized data as requested by the responsible TO Manager.

1.11 TAGGED DATA

1.11.1 TAGGED DATA FOR AUTOMATED TECHNICAL ORDER SYSTEM (ATOS), JCALS, AND ETIMS

The contractor shall provide tagged data for ATOS, JCALS and ETIMS. Tagged digitized applicable Technical Order data for ATOS, JCALS, and ETIMS requires the delivery of incorporated data to all specified technical orders, existing and new, in a tagged digitized format. Tagged digitized procedures and changes to tagged digitizing software may be changed due to specification changes or as JCALS procedures are being implemented. The contractor shall log on to AF Portal, download, and use the GFE ETIMS Electronic Technical Order (eTO) Viewer/Transformer and Digital Formatted Output Specification Instance (DFOSI) to convert tagged instances to Hypertext Markup Language (HTML) files compatible with the eTO viewer, and certify the output complies with TMSS requirements.

1.11.2 TAGGED DATA FOR NON-ATOS SUPPORT

The Contractor shall make changes to SGML tagged files submitted by the Air Force (AF) using AF supplied DTDs when directed in the Contract Order Package. The Contractor shall use AF supplied Formatting Output Specification Instances (FOSIs). The Contractor shall develop FOSIs that mimic Air Force FOSIs when AF FOSIs are not available. The Contractor shall use a test case to verify contractor system and software compatibility with AF supplied files and applicable specifications and standards. The Contractor shall convert applicable TOs from paper copies to SGML. The Contractor shall also convert these to Indexed Portable Document Format (IPDF). The Contractor shall convert existing applicable technical orders from IPDF or PDF to SGML as directed by PCO on transmittal letter.

1.12 GOVERNMENT FURNISHED SOURCE DATA (TEXT)

The Contractor shall convert government furnished source data into the same TO format as the existing TO. The source data supplied may be in very rough form, such as engineering notes, engineering drawings, minutes, or an AFTO Form 252. The Contractor shall re-word, re-phrase, reformat or rearrange the data as required by the TO format. The Contractor shall designate each page as a text page, illustration, or new illustration page, but not both. The Contractor shall ensure they do not release any source data without prior written consent of the originating technical content owner permission to include secondary release of information.

1.13 TECHNICAL DATA PAGE DEVELOPMENT

The Contractor shall re-word, re-phrase, reformat, or rearrange government furnished source data IAW the existing TO style and format as specified in the Technical Order Requirements Package IAW Appendix C, Applicable Documents.

1.14 DELIVERY/PICKUP SCHEDULE

The Contractor shall provide delivery and pickup service twice daily (Building 469, 2nd floor mail pickup/delivery area) Monday through Friday, excluding Federal Holidays to meet mission requirements. The Contractor shall exercise care to assure delivery of clean, undamaged, and dry material. The Contractor shall provide delivery and pickup service (Building 469, 2nd floor mail pickup/delivery area) Monday through Friday, excluding Federal Holidays to meet mission requirements. The Contractor shall exercise care to assure delivery of clean, undamaged, and dry material. The Contractor shall establish a daily schedule time(s) for hand-to-hand delivery to TO Manager. Hand-to-hand delivery is defined as transporting all materials to building 469, 2nd floor mail pickup/delivery area by fastest means possible (not to include FEDEX, USPS, or Interstate Couriers of any kind, etc.).

1.14.1 EMERGENCY PRIORITY

The Contractor shall complete and deliver emergency priorities within three (3) workdays after the Contractor obtains the necessary material from the responsible TO Manager.

1.14.2 URGENT PRIORITY

The Contractor shall complete and deliver Urgent Priorities within five (5) workdays after the Contractor obtains the material from the responsible TO Manager. The Contractor shall consider requests for DAPS-Tinker Online work request, and TO or CPIN Distribution and Record Request as an Urgent Priority.

1.14.3 EXPEDITE PRIORITY

The Contractor shall complete and deliver Expedite Priority within fifteen (15) workdays days after the Contractor obtains the material from the responsible TO Manager. The Contractor shall consider all reprints as Expedite Priority. Contractor shall deliver history packages within two (2) hours. The Contractor shall deliver existing Computer Generated Laser Copy/DIR within one (1) workday.

1.14.4 ROUTINE PRIORITY

The Contractor shall complete and deliver Routine Priorities to DAPS-Tinker Online work request within thirty-six (36) workdays prior to the "Red Date" on the AFTO Form 252. The Contractor shall deliver history packages within one (1) workday. The Contractor shall deliver the Prime Contractor’s receipt of material within three (3) workdays. The Contractor shall deliver Computer Generated Laser Copy/DIRs within five (5) workdays.

1.14.5. STORED DATA

The Contractor shall deliver stored tapes and disks or printed copies of stored tapes and disks within one (1) workday after the request.

1.15 DELIVERY DATES

The Contractor shall comply with all designated delivery dates. If delivery dates cannot be met, the Contractor shall notify the responsible TO Manager in writing. The Contractor shall provide a new delivery date and the reason for the extension with the written notification. The Contractor shall ensure written approval is received back from the responsible TO Manager.

1.16 PREPARATION FOR DELIVERY

The Contractor shall hand carry the material furnished IAW this PWS to the responsible TO Manager, unless otherwise specified in the contract. The Contractor shall exercise care to assure delivery of clean, undamaged, and dry material. The Contractor’s actual delivery of work shall be evidenced by a Contractor Delivery Sheet to include, a history file update package consisting of DAPS-Online work request, Reproduction Assembly Sheet, TO or CPIN Distribution and Record Request, and Computer Generated Laser Copy/DIR Copy. The Contractor shall list the applicable TO worked, the Contract Order Package, Accounting Classification and Reference Number (ACRN) with the quantity and dollar value of each CLIN on the delivery sheet. The responsible TO Manager will be the focal point for delivery of requested material.

1.17 SALVAGING OF NEGATIVES.

1.17.1 REPLACED, UNUSABLE, OR OBSOLETE NEGATIVES.

Upon notification from the responsible TO Manager, the Contractor shall maintain the negatives for two (2) years. Upon reaching designated destruction date, accomplish boxing of rescission (negatives, Computer Generated Laser Copy/Duplicate Laser Copy and/or reproducible copy) and contact TO Manager for disposition.

1.17.2 COMPUTER INVENTORIES.

The Contractor shall maintain accurate and current computerized inventories of Negatives, Computer Generated Laser Copy, Duplicate Laser Copy, reproducible DIRs, CD-ROMs and DVD-ROMs being stored.

1.18 CONTRACTOR PERSONNEL

The selection, hiring, assignment of duties, reassignment of duties, transfer, supervision, management, control, and termination of Contractor employees in performance of this PWS shall be the responsibility of the Contractor.

1.18.1 CONTRACTOR EMPLOYEE GENERAL REQUIREMENTS

Contractor employees, required to communicate with Government personnel, stock, store, ship, print, backup, in contact or to write TOs shall have the ability to clearly read, write, speak English and be U.S. Citizens (able to obtain/maintain a secret security clearance).

1.18.2 CONTRACT MANAGER

The Contractor shall provide, in writing to the PCO within five (5) days after contract award, the name and telephone number(s) of the person and/or any alternate(s) who shall act as Contract Manager during the period of this contract. The Contract Manager shall have supervisory managerial experience. The Contract Manager shall have a working knowledge of computers and software applications and possess the abilities necessary to perform the following tasks:

a. Execute and implement contract provisions.

b. Organize, direct, coordinate, and implement support activity plans.

c. Prepare and evaluate short and long-range plans.

d. Interpret and convey policies, procedures, and instructions.

e. Plan for and implement contingencies.

f. Organize and set organizational priorities.

g. Resolve organizational conflicts.

h. Interface and interact with personnel.

i. Responsible to meet all quality assurance requirements.

1.19 CONTRACTOR LOCATION

The Contractor facility and document storage shall be located within a 25-mile radius of TAFB to assure specified delivery times as defined IAW PWS are met.

1.20 ENTRY PROCEDURES

1.20.1 The Contractor shall ensure all Contractor employees obtain identification badges and vehicle passes as follows:

1.20.2 The Contractor shall comply with local procedures that will be provided at the post award conference for obtaining TAFB installation identification badges and vehicle passes. Contractor personnel shall comply with directives pertaining to operation of privately owned vehicles on TAFB per AFI 31-204, Motor Vehicle Traffic Supervision.

1.20.3 The Contractor shall obtain an Air Force Materiel Command (AFMC) Form 496, Application for AFMC Identification Card, from the 498th Missile Sustainment Group (MSUG) Security Manager. The Contractor shall ensure the completion and submission of personal and sponsor information on the AFMC Form 496 to obtain entry onto TAFB and Building 469. The badge shall be displayed at all times while on TAFB.

1.20.4 The Contractor shall provide information to obtain favorable National Agency Check (NAC) investigations for its employees to the 498 MSUG Security Manager.

1.20.5 Organizational commanders identify the need and justify to the Servicing Security Activity requests for NAC's on Contractor employees.

1.20.6 The Contractor shall obtain security clearance and access to .MIL domains as required. The Contractor shall ensure all Contractor personnel requiring access to the base network have a completed NAC.

1.21 HOURS OF OPERATION

The Contractor shall ensure management and personnel provide support as follows:

1.21.1 The Contractor shall have management and personnel on-site at Contractor’s facility to provide uninterrupted support between the normal hours of 0700 to 1600, Monday through Friday, excluding federal holidays and base closure dates, unless otherwise instructed.

1.21.2 Federal holidays are as follows: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving, and Christmas Day. If the holiday falls on Sunday, it is observed on Monday. If the holiday falls on Saturday, it is observed on Friday.

1.21.3 The Contractor shall provide all services to ensure mission accomplishment, particularly paragraphs 1.3, 1.4, 1.6 and 1.7. In the event that the Government determines that Mission Essential Services are applicable to this contract then the contractor shall prepare for the continuation of essential DoD services during crisis IAW Depart of Defense Instruction (DoDI) 3020.37. In a state of emergency, if the Government deems necessary, the contractor shall provide all services necessary to ensure mission accomplishment. On occasion, services may be required to support an activation, or exercise of contingency plans outside normal duty hours. IAW DoDI 3020.37, the contractor shall develop a contingency plan and furnish a copy to the PCO for those tasks identified as essential to provide reasonable assurance of continuation during crisis conditions.

1.22 SECURITY REQUIREMENTS

1.22.1 The Contractor shall obtain a secret security clearance prior to contract award. The contractor shall meet the requirements of AFI 61-204, DISSEMINATING SCIENTIFIC & TECHNICAL INFORMATION, for certification for Critical Technology. The Contractor shall ensure personnel on duty have a favorable NAC. The Contractor shall ensure each employee displays badges on the outer clothing on the front of the body between the neck and waist so that the badges are visible at all times. The Government shall ensure all Contractor personnel receive required security briefings. The Contractor shall ensure they have a current DoD Form 2345, Militarily Critical Technical Data Agreement on file for their facility and identify a Data Manager. Instructions on how to complete this form are located at website http://www.dlis.dla.mil/jcp/. The Contractor shall provide proof of receipt of a Military Critical Technical Data Agreement prior to contract award. This agreement shall be required to be maintain for the duration of the contract.

1.22.2 The Government will not assume the costs for background investigations for required clearances. The Contractor shall ensure personnel can obtain and maintain secret security clearance. Furthermore, the Contractor shall assume the costs for background investigations initial & reoccurring for the duration of the contract for all personnel who perform requirements for this PWS.

1.23 TECHNICAL ORDER OFFICE AND LIBRARY

1.23.1 TO DISTRIBUTION OFFICE ACCOUNT

The Contractor shall establish a TO Distribution Office (TODO) account IAW TO 00-5-1-WA-1, Chapter 4, to receive automatic distribution. The Contractor shall prepare AFTO Form 276 IAW TO 00-5-1-WA-1, Table 6-1, for special requisition (walk through) efforts. The Contractor shall deliver the AFTO Form 276 to the responsible TO Manager for approval.

1.23.2 TECHNICAL ORDER LIBRARY

The Contractor shall establish and maintain a library of applicable TOs, referenced in paragraph 1.2.5, IAW TO 00-5-1-WA-1, Chapter 5 and as provided by TO Manager. The Contractor shall destroy TOs IAW the Handling and Destruction Notice on the TO Title Page.

1.24 DATABASE PROGRAM

The Contractor shall possess a web-based user friendly database program to record and maintain all records and actions. The Contractor shall grant access to the database to the responsible TO Managers. The Contractor shall include all inventories, status, schedules, reports (including funds report), and prepared work to be web accessible to the responsible TO Managers. TO Manager will monitor monthly billings, status and schedules updates through the Contractor’s Web-based database. The Contractor’s web-based database shall search records by:

a. PCR,

b. Letter Number,

c. ACRN,

d. Delivery order number,

e. Applicable Technical Order number

f. CLIN cost for each individual change package.

g. Linking all above tasks.

1.25 MAINTENANCE OF FILES

1.25.1 The Contractor shall maintain applicable TO files (Computer Generated Laser Copy, Duplicate Laser Copy, DIR, and history packages) in covered and enclosed…