Appendix-A_PWS.pdf

AIR FORCE LIFECYCLE MANAGEMENT CENTER 1

MOBILITY DIRECTORATE 2

COMMERCIAL DERIVATIVE AIRCRAFT DIVISION (CDAD) 3

TINKER AFB, OK 73145 4

APPENDIX A 6

PERFORMANCE WORK STATEMENT 8

(PWS) 9

For 10

ENGINEERING SUPPORT SERVICES 11

PREPARATION DATE: 19 APRIL 2016 15

PWS CONTROL NUMBER: ESS PWS 2016-01 19

CONTRACT NUMBER: FA8106-16-R-0005 22

PREPARING ORGANIZATION: AFLCMC/WLV TINKER AFB OK 73145-3020 25

1.0 SECTION I – DESCRIPTION OF SERVICES ................................................................................. 6 28

1.1 CONTRACTOR RESPONSIBILITY ........................................................................................................... 6 29

1.2 PROCURING CONTRACTING OFFICER’S (PCO) AUTHORITY ............................................................. 6 30

1.3 CALENDAR DAYS ................................................................................................................................... 6 31

1.4 PLATFORM DESCRIPTIONS ........................................................................................................... 6 32

1.4.1 E-4B NATIONAL AIRBORNE OPERATIONS CENTER ............................................................................. 6 33

1.4.2 VC-25A AIR FORCE ONE ..................................................................................................................... 7 34

1.4.3 E-8C ..................................................................................................................................................... 7 35

1.4.4 T-43A ................................................................................................................................................... 7 36

1.4.5 C-32A ................................................................................................................................................... 7 37

1.4.6 C-40B ................................................................................................................................................... 7 38

1.4.7 C-40C ................................................................................................................................................... 8 39

1.4.8 C-9B AND DC-9 ................................................................................................................................... 8 40

RECURRING ENGINEERING ................................................................................................................ 8 41

1.5 SYSTEMS ENGINEERING ................................................................................................................ 8 42

1.5.1 SYSTEMS ENGINEERING MANAGEMENT PLAN (SEMP) ....................................................................... 8 43

1.5.2 SAFETY MANAGEMENT PLAN .............................................................................................................. 9 44

1.5.3 SAFETY ANALYSIS AND REPORTING .................................................................................................... 9 45

1.5.4 ENGINEERING BASELINE CONTROL AND MAINTENANCE .................................................................... 9 46

1.5.5 RELIABILITY MAINTAINABILITY AND AVAILABILITY (RM&A) .......................................................... 9 47

1.5.6 RELIABILITY AND MAINTAINABILITY (R&M) PLANNING AND EXECUTION ...................................... 10 48

1.5.7 JOINT RELIABILITY AVAILABILITY MANAGEMENT SYSTEM (J-RAMS) ........................................... 11 49

1.5.8 FIELD AND DEPOT LEVEL MAINTENANCE HISTORICAL DATA .......................................................... 11 50

1.6. SERVICE INFORMATION AND FAA AIRWORTHINESS DIRECTIVES .............................. 11 51

1.6.1 SERVICE INFORMATION AND FAA AIRWORTHINESS DIRECTIVES REVIEW ....................................... 11 52

1.6.1.1 SERVICE LITERATURE EVALUATION ............................................................................................... 12 53

1.6.1.2. BASIC EVALUATION INFORMATION ............................................................................................... 13 54

1.6.1.2.1 PART 1: RECOMMENDED FOR APPROVAL SERVICE LITERATURE INFORMATION ........................ 14 55

1.6.1.2.2 PART 2: INSPECTION, MODIFICATION, OR REGULATORY ACTION INFORMATION ....................... 15 56

1.6.1.2.3 PART 3: RECOMMENDED FOR DISAPPROVAL SERVICE LITERATURE INFORMATION .................... 15 57

1.6.1.2.4 PART 4: RECOMMEND TO DEFER SERVICE LITERATURE INFORMATION ...................................... 15 58

1.6.1.2.5 PART 5: NO FURTHER ACTION SERVICE LITERATURE INFORMATION ......................................... 15 59

1.6.1.2.6 PART 6: RECOMMENDED AS INFORMATIONAL SERVICE LITERATURE INFORMATION ................. 15 60

1.6.1.2.7 PART 7: NON-APPLICABLE SERVICE LITERATURE INFORMATION ............................................... 16 61

1.6.2 SERVICE ACTION REVIEW BOARD (SARB)/CONCURRENCE DISPOSITION MEETING ........................ 16 62

1.6.3 GOVERNMENT INDUSTRY DATA EXCHANGE PROGRAM (GIDEP) REVIEW ....................................... 16 63

1.6.4 CONFIGURATION DATA MANAGEMENT DATABASE .......................................................................... 16 64

1.6.5 EMERGENCY, URGENT AND SHORT COMPLIANCE FAA AIRWORTHINESS DIRECTIVES (ADS) ......... 17 65

1.6.6 DISPATCH DEVIATION GUIDE AND FAA MINIMUM EQUIPMENT LIST .............................................. 17 66

1.6.7 AIRWORTHINESS MANAGEMENT PLANNING INFORMATION .............................................................. 17 67

1.6.8 FAA AIRWORTHINESS ACTIVITY REQUIREMENTS ............................................................................ 17 68

1.6.9 ENGINE RECORDS ............................................................................................................................... 18 69

1.6.10 ENGINE MANAGEMENT PLAN .......................................................................................................... 18 70

1.6.11 AUXILIARY POWER UNIT (APU) MANAGEMENT PLAN ................................................................... 19 71

1.6.12 AUXILIARY POWER UNIT (APU) MANAGEMENT PLAN ................................................................... 20 72

1.6.13 APU RECORDS ................................................................................................................................. 20 73

1.6.14 APU RECORDS REVIEW ................................................................................................................... 20 74

1.6.15 MAINTENANCE PROGRAM SUPPORT ................................................................................................ 21 75

1.6.16 FAA CERTIFICATION AND AIRWORTHINESS .................................................................................... 21 76

1.6.17 SERVICE INFORMATION CONFIGURATION DOCUMENT (SICD) ....................................................... 21 77

1.6.18 MAINTENANCE PLANNING DOCUMENT REVISIONS ......................................................................... 21 78

1.6.19 SCHEDULED MAINTENANCE CHECKS .............................................................................................. 22 79

1.6.20 MAINTENANCE INSPECTION REQUIREMENTS DOCUMENT ............................................................... 22 80

1.6.21 TRAINING MANUALS AND MATERIALS ............................................................................................ 22 81

1.7 MISSION ASSURANCE .................................................................................................................... 23 82

1.7.1 MISSION ANALYSIS ............................................................................................................................ 23 83

1.7.2 FIELD ENGINEERING SUPPORT ........................................................................................................... 23 84

1.7.3 IN-FLIGHT EMERGENCY SUPPORT...................................................................................................... 24 85

1.7.4 EMERGENCY SUPPORT ....................................................................................................................... 24 86

1.7.5 AIRCRAFT MISSION SUPPORT ............................................................................................................. 25 87

1.8 SYSTEM INTEGRATION ................................................................................................................. 25 88

1.8.1 SUPPORT ENGINEERING ...................................................................................................................... 25 89

1.8.2 WEAPON SYSTEM ACTIVITY PLANNING ............................................................................................ 25 90

1.8.3 MEETINGS........................................................................................................................................... 25 91

1.8.4 DATA REQUESTS ................................................................................................................................ 26 92

1.8.5 MASTER DATA FILE ........................................................................................................................... 26 93

1.8.6 MASTER DATA FILES (MDF) INDEX .................................................................................................. 27 94

1.8.7 REFERENCE DESIGNATOR SUPPORT ................................................................................................... 27 95

1.8.8 TECHNICAL ORDER (TO) SUPPORT .................................................................................................... 27 96

1.8.9 SUBSTITUTE PARTS ............................................................................................................................ 27 97

1.8.10 OBSOLESCENCE ................................................................................................................................ 27 98

1.8.11 HISTORICAL MAINTENANCE RECORDS ............................................................................................ 28 99

1.8.12 DC-9 MASTER OVERHAUL/COMPONENT MAINTENANCE MANUAL FOR C-9 AIRCRAFT ................ 28 100

1.8.13 HISTORICAL NUCLEAR HARDENING RECORDS ................................................................................ 28 101

1.8.14 HARDNESS MAINTENANCE/HARDNESS ASSURANCE SUPPORT ....................................................... 28 102

1.8.15 HARDNESS DOCUMENT UPDATES .................................................................................................... 29 103

1.8.16 NUCLEAR HARDENING ASSESSMENT ............................................................................................... 29 104

1.8.17 HARDNESS ASSESSMENT .................................................................................................................. 29 105

1.8.18 ELECTROMAGNETIC EFFECTS AND ELECTRICAL LOADS ANALYSIS ................................................ 29 106

1.8.19 STANDARDS AND SPECIFICATIONS ................................................................................................... 30 107

1.8.20 ANTENNAS ........................................................................................................................................ 30 108

1.9 TECHNICAL DATA .......................................................................................................................... 31 109

1.9.1 TECHNICAL ORDER (TO) SERVICES ................................................................................................... 31 110

1.9.2 AIR FORCE UNIQUE DATA .................................................................................................................. 31 111

1.9.3 WIRING DIAGRAM MANUALS (WDM) AND LISTS, AND COMMERCIAL DATABASES ........................ 31 112

1.9.4 ILLUSTRATED PARTS CATALOG (IPC) ............................................................................................... 31 113

1.9.5 TO UPDATES - SCHEDULED INSPECTION AND MAINTENANCE REQUIREMENTS ................................ 32 114

1.9.6 SERVICE LITERATURE-DRIVEN CHANGES – TOS ............................................................................... 32 115

1.9.7 FAST REACTION CHANGES – TOS ...................................................................................................... 32 116

1.9.8 TO SUPPLEMENTS .............................................................................................................................. 32 117

1.9.9 CHECKLISTS AND WORKCARDS – TOS .............................................................................................. 33 118

1.9.10 MIL-SPEC REFORMATTING – TOS .................................................................................................... 33 119

1.9.11 TO DELIVERY REQUIREMENTS ........................................................................................................ 33 120

1.9.12 TO DATABASES ................................................................................................................................ 33 121

1.9.13 TO STORAGE - MASTER FILES ......................................................................................................... 33 122

1.9.14 TO LIBRARY ..................................................................................................................................... 33 123

1.9.15 HISTORICAL DATABASE ................................................................................................................... 33 124

1.9.16 DISSEMINATION AND CONTROL OF DATA – TOS ............................................................................. 34 125

1.9.17 NOTIFICATION OF INADEQUATE MATERIAL ..................................................................................... 34 126

1.9.18 FLIGHT MANUAL CHANGES ............................................................................................................. 34 127

1.9.19 TO INSPECTION AND ACCEPTANCE .................................................................................................. 34 128

1.9.20 TECHNICAL PUBLICATIONS .............................................................................................................. 34 129

1.9.21 CUSTOMER REQUESTED TO CHANGES (AFTO FORM 252) ............................................................. 35 130

1.9.22 GOVERNMENT FURNISHED SOURCE DATA ...................................................................................... 35 131

1.9.23 TO STATUS AND SCHEDULE REPORT ............................................................................................... 35 132

1.9.24 PHASE-OUT ...................................................................................................................................... 36 133

1.9.25 SERVICE BULLETIN (SB) AND AIRWORTHINESS DIRECTIVES (AD) STATUS REPORT ..................... 36 134

1.9.26 E-8C E-TOLD CALCULATOR SUPPORT ........................................................................................... 36 135

1.10 NONRECURRING ENGINEERING (NRE) .................................................................................. 36 136

1.10.1 ENGINEERING TASKS (ET) ............................................................................................................... 36 137

1.10.2 LIAISON SUPPORT REQUESTS (LSRS) .............................................................................................. 36 138

1.10.3 ENGINEERING PROJECTS (EP) .......................................................................................................... 37 139

1.10.4 ENGINEERING ASSIGNMENTS (EA) .................................................................................................. 37 140

1.10.5 ENGINEERING STUDIES .................................................................................................................... 37 141

1.10.6 ENGINEERING SUPPORT .................................................................................................................... 37 142

1.10.7 E-8 ENGINEERING SUPPORT ............................................................................................................. 37 143

1.10.8 ELECTROMAGNETIC EFFECTS TESTING ............................................................................................ 37 144

1.10.9 ENVIRONMENTAL SUPPORT ............................................................................................................. 38 145

1.10.10 COST ESTIMATES ............................................................................................................................ 38 146

1.10.11 PROTOTYPE AND KIT-PROOF MODIFICATIONS .............................................................................. 38 147

1.10.12 AFTO 22 AND AF FORM 847 SUPPORT .......................................................................................... 38 148

1.10.13 UNIQUE TO REQUIREMENTS .......................................................................................................... 39 149

1.10.14 TIME COMPLIANCE TECHNICAL ORDER (TCTO) ........................................................................... 39 150

1.10.15 TECHNICAL ORDER CHANGES AND/OR TO FORMATTED SOURCE DATA ...................................... 39 151

1.10.16 TECH ORDER CONTRACTOR QUALITY ASSURANCE ...................................................................... 40 152

1.10.17 TCTO VERIFICATION ..................................................................................................................... 40 153

1.10.18 TECH DATA REVIEW/UPDATE ........................................................................................................ 40 154

1.10.19 SOURCE DATA ................................................................................................................................ 40 155

1.10.20 DEFICIENCY REPORTING ................................................................................................................ 40 156

1.11 GENERAL ......................................................................................................................................... 41 157

1.11.1 CONTRACTOR LABOR HOUR REPORTING ......................................................................................... 41 158

1.11.2 NOTIFICATION OF EXPENDITURE ..................................................................................................... 41 159

1.11.3 NOTIFICATION OF COMPLETION/CLOSURE ...................................................................................... 41 160

1.11.4 PROGRAM SYNERGY......................................................................................................................... 41 161

1.11.5 SECURITY ......................................................................................................................................... 42 162

1.11.5.1 INITIAL INVENTORY ...................................................................................................................... 42 163

1.11.5.2 SAFEGUARDING CLASSIFIED DOCUMENTS AND MATERIAL ......................................................... 42 164

1.11.5.3 FINAL INVENTORY ......................................................................................................................... 42 165

1.11.6 COMPLIANCE WITH LAWS AND REGULATIONS ................................................................................ 43 166

1.11.7 DATA RIGHTS ................................................................................................................................... 43 167

1.11.8 DRAWING QUALITY.......................................................................................................................... 43 168

1.11.9 MYBOEINGFLEET.COM .................................................................................................................... 43 169

1.11.10 MONTHLY STATUS REPORTS .......................................................................................................... 43 170

1.11.11 DATA ACCESSION LIST .................................................................................................................. 44 171

1.11.12 CONTRACT FUNDS STATUS REPORT .............................................................................................. 44 172

1.11.13 EARNED VALUE MANAGEMENT (EVM) REPORT .......................................................................... 44 173

1.11.14 PROGRAM MANAGEMENT PLAN .................................................................................................... 44 174

1.11.15 CONFIGURATION MANAGEMENT PLAN .......................................................................................... 44 175

1.11.16 RISK MANAGEMENT PLAN ............................................................................................................. 45 176

1.11.17 QUALITY MANAGEMENT SYSTEM .................................................................................................. 45 177

1.11.18 QUALITY SYSTEMS PROVISIONS .................................................................................................... 45 178

1.11.19 QUALITY ASSURANCE PROVISIONS ............................................................................................... 45 179

2.0 SECTION II – SERVICE SUMMARY ............................................................................................ 46 180

2.1 SERVICE SUMMARY (SS) REQUIREMENTS ......................................................................................... 46 181

2.2 PERFORMANCE OBJECTIVES AND THRESHOLDS ............................................................................... 46 182

2.3 SURVEILLANCE METHODS .................................................................................................................. 46 183

2.4 CONTRACTOR PERFORMANCE EVALUATION .................................................................................... 47 184

SERVICE DELIVERY SUMMARY ................................................................................................................... 48 185

3.0 SECTION III – GOVERNMENT FURNISHED PROPERTY (GFP) .......................................... 50 186

3.1 DATA ..................................................................................................................................................... 50 187

3.2 EQUIPMENT .......................................................................................................................................... 50 188

3.3 GFP FOR ENGINEERING ASSIGNMENTS ............................................................................................. 50 189

ATTACHMENT 1 ACRONYMS ............................................................................................................ 51 190

ATTACHMENT 2 DEFINITIONS ......................................................................................................... 55 191

ATTACHMENT 3 APPLICABLE DOCUMENTS ............................................................................... 57 192

ATTACHMENT 4 BASELINE DOCUMENTS (VC-25A) ................................................................... 58 193

ATTACHMENT 4 BASELINE DOCUMENTS (E-4B) ........................................................................ 59 194

ATTACHMENT 4 BASELINE DOCUMENTS (C-32A, C-40B/C) ..................................................... 60 195

ATTACHMENT 5 E-4B TECHNICAL DATA LIST ........................................................................... 61 196

1.0 SECTION I – DESCRIPTION OF SERVICES 199

This Performance Work Statement (PWS) describes the recurring and nonrecurring engineering 200 support services required to sustain and modernize the aircraft identified herein, as determined 201 by the Government. The following weapon systems are supported by this PWS: 202

1. Air Force: E-4B/747; VC-25A/747; E-8C/707; AFMC T-43/737; C-32A/757; C-203

40B/C/737 204

2. Navy: C-9/DC-9 205

1.1 Contractor Responsibility 206

The Contractor is responsible for the content and work direction as stated in this PWS. 207

1.2 Procuring Contracting Officer’s (PCO) Authority 208

The PCO is the only person authorized to approve changes to any of the requirements 209 under this PWS and any provisions contained elsewhere in this contract. In the event 210 the Contractor implements any such change at the direction of any person other than 211 the PCO, the change will be considered to have been made without authority. 212

1.3 Calendar Days 213

The Contractor shall make all references to “day(s)” as calendar day(s) unless otherwise stated. 214

1.4 PLATFORM DESCRIPTIONS 215

1.4.1 E-4B National Airborne Operations Center 216

The E-4B is the National Airborne Operations Center (NAOC) for the National Command 217

Authority (NCA) which includes the President of the United States, the Secretary of Defense and 218 the Chairman of the Joint Chiefs of Staff (CJCS). In case of national emergency or destruction 219 of ground command control centers, the E-4B provides a modern, highly survivable, command, 220 control and communications center to direct U.S. forces, execute emergency war orders and 221 coordinate actions by civil authorities. There are four E-4B aircraft in the Air Force inventory, 222 with one constantly on alert. 223

The E-4B aircraft, a militarized version of the Boeing 747-200, is a four-engine, swept-wing, 224 long-range, high-altitude airplane capable of being refueled in flight. It is equipped with the 225 electronics, communications, and personnel and equipment required for the NAOC missions. 226

The E-4B serves as a worldwide, survivable enduring node of the National Military Command 227

System (NMCS) for the purpose of exercising national security responsibilities throughout the 228 full spectrum of conflict. The E-4B has electromagnetic pulse protection, nuclear and thermal 229 effects shielding, an electrical system designed to support advance electronics and a wide variety 230 of communications equipment. An advanced satellite communications system allows worldwide 231 communications among strategic and tactical satellite systems and the airborne operations center. 232

1.4.2 VC-25A Air Force One 233

The mission of the VC-25A, more commonly known as "Air Force One," is to provide senior 234 leader air transportation for the President of the United States. The fleet consists of two specially 235 configured Boeing 747-200 aircraft. These aircraft have been managed by Air Force Life Cycle 236

Management Center (AFLCMC) since they were deployed in the early 90s. These aircraft 237 provide safe, comfortable, reliable, worldwide air transport with a communications capability 238 that provides an “office in the sky” environment. The basic airframes, engines and avionics 239 systems are commercial-off-the-shelf (COTS) with unique mission support systems and 240 equipment installed to support mission requirements. The basic aircraft and unique systems are 241 maintained to Federal Aviation Administration (FAA) standards. 242

The contractor shall not use the VC-25A, in terminology or visually, in connection with 243 advertisement of any system/component installed on the aircraft. The Contractor shall ensure 244 sub-contractors also do not use the VC-25A, in terminology or visually, in connection with 245 advertisement of any system/component installed on the aircraft. 246

1.4.3 E-8C 247

The E-8C is an airborne battle management, command and control, intelligence, surveillance and 248 reconnaissance platform. Its primary mission is to provide theater ground and air commanders 249 with ground surveillance to support attack operations and targeting that contributes to the delay, 250 disruption and destruction of enemy forces. The airborne platform for the E-8C uses a modified 251

Boeing 707-300C series cargo aircraft. Cargo aircraft (built to commercial specifications) were 252 purchased on the open market, refurbished and structurally modified for both air refueling and to 253 accept the Prime Mission Equipment (PME) with external antennas. After refurbishment and 254 modification, the aircraft were equipped with PME which consists of the Radar, Operations & 255

Control (O&C), Datalink and Communication subsystems. 256

1.4.4 T-43A 257

The AFMC T-43A aircraft is a Government owned, contractor operated Boeing 737-200 258 commercial derivative aircraft modified for special mission support. This aircraft was previously 259 an AF T-43A Navigation Trainer. 260

1.4.5 C-32A 261

The mission of the C-32A is to provide senior leader transportation for the Vice President, First 262

Lady and cabinet members. The fleet consists of four specially configured Boeing 757-200 263 aircraft stationed at Joint Base Andrews, MD. The C-32A provides safe, comfortable and reliable 264 transportation for our nation’s leaders to locations around the world. Serves as an office in the 265 sky and provides critical senior leadership mission capabilities. The basic airframes, engines and 266 avionics systems are commercial-off-the-shelf (COTS) with unique mission support systems and 267 equipment installed to support mission requirements. 268

1.4.6 C-40B 269

The mission of the C-40B is to provide airlift and an office in the sky for combatant 270 commanders. The fleet is made up of four Boeing 737-700IGW commercial derivative aircraft 271 stationed at Joint Base Andrews, MD, Hickam AFB, HI and Ramstein AB, Germany. The basic 272 airframes, engines and avionics systems are COTS with unique mission support systems and 273 equipment installed to support mission requirements 274

1.4.7 C-40C 275

The C-40C is a multi-mission aircraft providing rapid response to worldwide team travel and 276 special air mission tasking. The primary customers are Congress and Senate members and senior 277 military members. The fleet consists of seven Boeing 737-700IGW commercial derivative 278 aircraft modified for senior leaders. The basic airframes, engines and avionics systems are 279

COTS with unique mission support systems and equipment installed to support mission 280 requirements. Three aircraft are stationed at Joint Base Andrews, MD operated by Air National 281

Guard (ANG) and four are stationed at Scott AFB, IL and are operated by Air Force Reserve 282

Corps (AFRC.) 283

1.4.8 C-9B and DC-9 284

The Navy/Marine Corps C-9B and DC-9 aircraft are medium range multi-engine jet aircraft 285 derived from the Douglas (now Boeing) DC-9-30 series airliner. The principal difference being 286 that the military aircraft are equipped with an 81" X 136" cargo door and cargo bearing deck. 287

The 90 to 100 passenger cabin can be converted to all cargo or mixed cargo/passenger versions. 288

The first C-9B was delivered to the Navy in May 1973 and the last in October 1982. Currently, 289 there are 2 each C-9B (DC-9-32F) aircraft based at Cherry Point, NC and 1 each DC-9 (DC-9-290

31) located at Mojave, CA. The aircraft are used for the worldwide transportation of passengers 291 and cargo as directed by JOSAC in CONUS and the Naval Air Logistics Office for OCONUS 292 missions and Research Development Test and Evaluation (RDT&E.) 293

RECURRING ENGINEERING 294

The Recurring Engineering services (Section 1.5 through Section 1.8) and Technical Publications 295

(Section 1.9) will involve continuous Contractor action and will not require additional 296 contractual authorization or tasks for accomplishment. Government requests for services and 297 tasks outside the funded scope of Recurring Engineering and Technical Publications are as 298 provided for in Nonrecurring Engineering (Section 1.10). 299

1.5 SYSTEMS ENGINEERING 300

1.5.1 Systems Engineering Management Plan (SEMP) 301

The Contractor shall provide a Systems Engineering Management Plan (SEMP) that details the 302 engineering processes, systems, organization and resources required to support the platforms 303 listed in the contract. The SEMP shall address the following: 304

a. Requirements analysis and management 305

b. Functional analysis and allocation 306

c. Integrated planning and scheduling 307

d. Technical Performance Measures (TPM) 308

e. Interface control 309

f. Baseline management 310

g. Technology insertion 311

h. Data management & Master Data File (MDF) 312

i. Analysis, integration and test (to include system validation and verification) 313

j. System architecture development 314

(CDRL A001) 316

1.5.2 Safety Management Plan 317

The Contractor’s safety program shall be maintained to the latest published version of MIL-STD 318

882. The Contractor shall develop and deliver a contractor’s safety management plan. 319

(CDRL A018) 320

1.5.3 Safety Analysis and Reporting 321

The Contractor shall immediately report any situation that may affect ground or flight safety of 322 aircraft and/or personnel to the Government. The Contractor shall provide an initial response, 323 including a preliminary hazard analysis and an initial Risk Assessment Code (RAC) per MIL-324

STD 882 within 24 hours of a safety inquiry or discovery of a safety situation. The initial 325 response shall include a schedule and estimate of effort for completing analysis through the 326 development of a risk management recommendation. 327

(CDRL A002) 328

1.5.4 Engineering Baseline Control and Maintenance 329

(Applies to: VC-25A, E-4B, C-32A, and C-40B/C) 330

The Contractor shall control and maintain the engineering data baseline for the disciplines 331 specified in Attachment 4. The Contractor shall maintain the data by obtaining supplemental 332 analyses and incorporating the data into the baseline document. The Contractor shall 333 document the existing configuration and performance of the aircraft/system/function. 334

The Contractor shall update the baselines established through modifications and changes. The 335

Contractor shall incorporate data from third party changes and modifications using data 336 provided by the Program Office. The Contractor shall review the baselines annually or when 337 directed. The Contractor shall analyze and make recommendations to the Program Office using 338 the baseline data. 339

(CDRL A003) 340

1.5.5 Reliability Maintainability and Availability (RM&A) 341

(Applies to: E-4B) 342

The Contractor shall monitor RM&A, analyze and evaluate system performance, logistical health 343 and supportability issues affecting systems, as well as operations and maintenance performance. 344

The Contractor shall analyze in-service systems on operational and depot possessed aircraft to 345 determine parts usage trends and provide recommendations to improve support and/or reduce 346 costs by utilizing tools specifically developed to assist in performing those requirements (for 347 example: System Performance Dashboard Metric, CANN Projections, TCI Reports, Windchill 348

Quality Solutions). The Contractor shall utilize these tools to maintain current databases and 349 update tools as necessary to perform analysis on in-service systems. 350

The Contractor shall provide a monthly RM&A report that includes mission capable and non-351 mission capable rates, LIMS-EV aircraft availability, non-mission capable drivers, system non-352 mission capable drivers, completed monthly activities, and current open activities as part of the 353 monthly status report. 354

The Contractor shall provide R&M data and analysis support for evaluation of service literature 355 items that are applicable to the fleet, field/depot maintenance requirements/intervals, and 356

Diminishing Manufacturing Sources and Material Shortages (DMSMS) issues on request. The 357

Contractor shall incorporate DMSMS data into R&M analyses and corrective action 358 recommendations. The Contractor shall attend and support program meetings intended to 359 enhance system R&M and/or improve aircraft availability, maintenance, and mission 360 effectiveness. The Contractor shall attend industry, DoD, and Large Data Analytics 361 meetings/conferences in order to maintain awareness of R&M/DMSMS/Data Mining issues. 362

(CDRL A006) 363

1.5.6 Reliability and Maintainability (R&M) Planning and Execution 364

(Applies to: C-32A and C-40B/C) 365

The Contractor shall develop and execute a platform R&M Plan that improves system reliability 366 performance and/or reduces costs. The plan shall employ and implement new tools as needed to 367 provide improved R&M capabilities to enhance platform support. The plan shall provide for: 368

Data collection from the Government-provided and Boeing-provided sources. 369

Continuing review and analysis of collected data to identify reliability, maintainability, and 370 availability issues. 371

Generation of recommendations for resolution of selected reliability, maintainability, and 372 availability issues. 373

Response to Program Office and field inquiries on crew and ground-reported discrepancies. 374

Examples of events that may also prompt inquiries are Deficiency Reports, ETOPS and 375

RVSM event reports, and Service Difficulty Reports. 376

R&M data and analysis support for evaluation of service literature items that are applicable 377 to the fleet on request. 378

R&M data and analysis support for evaluation of maintenance requirements and intervals. 379

R&M data and analysis support for Diminishing Manufacturing Sources and Material 380

Shortages (DMSMS) issues in cooperation with the Program Office, the Contractor DMS 381 team, and the CLS contractor. 382

Incorporation of DMSMS data into R&M analyses and corrective action recommendations. 383

Attendance and support of program meetings intended to enhance system R&M and/or 384 improve maintenance effectiveness. 385

Attendance of industry and DoD meetings in order to remain aware of R&M issues in the 386 commercial fleet including Boeing Fleet Team and Working Together Meetings. 387

(CDRL A006, A012) 388

1.5.7 Joint Reliability Availability Management System (J-RAMS) 389

(Applies to: C-32A and C-40B/C) 390

The Contractor shall utilize J-RAMS (Air Force System Designator A400) to support reliability 391 data collection, review, and analysis activities. 392

1.5.8 Field and Depot Level Maintenance Historical Data 393

(Applies to: VC-25A, E-4B, C-32A, and C-40B/C) 394

The Contractor shall maintain access to the Reliability and Maintainability Information System (REMIS), 395

Integrated Maintenance Data Systems (IMDS) or Global Combat Support Systems – Air Force (GCSS-396

AF) Data Services. The Contractor shall use REMIS, IMDS, GCSS-AF, or Contractor provided 397 databases as necessary to obtain historical field and depot level discrepancy data (e.g. AFTO 349 or 398 equivalent data) in support of maintenance activities and general inquiries. 399

1.6. SERVICE INFORMATION AND FAA AIRWORTHINESS DIRECTIVES 400

1.6.1 Service Information and FAA Airworthiness Directives Review 401

The Contractor shall review publications pertaining to FAA compliance, Operational Safety, 402

Suitability and Effectiveness (OSS&E) and system/component Original Equipment Manufacturer 403

(OEM) information or suggested actions. The Contractor review shall include the following: 404

a. Service Bulletins (SB) 405

b. Service Letters (SL) 406

c. Structural Item Interim Advisories 407

d. Telegraphic Messages issued by the manufacturer of the aircraft 408

e. FAA Notices of Proposed Rule Making (NPRM) 409

f. Airworthiness Directives (AD) 410

g. Alternative Means of Compliance (AMOC) 411

h. Special Airworthiness Information Bulletins (SAIB) 412

i. FAA final rules 413

j. FAA Information For Operators (InFO) 414

k. FAA Safety Alert For Operators (SAFO) 415

l. Maintenance Tips 416

m. Operational Literature (Ops SB, Ops Ltr, etc) 417

n. Service Bulletins and Service Letters from vendors of components/black boxes 418 specifically identified by the Government 419

The Contractor shall attend industry and DoD meetings as needed in order to remain aware of in-420 service issues in the commercial fleet including Boeing Fleet Team and Working Together 421

Meetings. Travel is separately authorized by the PCO. 422

NOTE: Service Information and FAA Directive reviews for E-8C and the T-43A shall identify 423 items potentially applicable to those aircraft, based on the original factory configuration (E-8C) 424 and the baseline T-43A configuration (AFMC T-43). Such items shall be delivered as a group, 425 on a monthly basis. 426

1.6.1.1 Service Literature Evaluation 427

(Applies to: VC-25A, E-4B, C-32A, C-40B/C, and USN C-9/DC-9) 428

The Contractor shall provide an evaluation for all reviewed publications, except those 429 determined to be informational or non-applicable, to the Government IAW following: 430

a. Evaluations shall include a recommendation of: 431

1. Approve (to adopt, accomplish, or comply with all or portion of publication which 432 represents an aircraft inspection, modification, or regulatory compliance action) 433

2. Disapprove (to not adopt, accomplish, or comply with all or portion of publication) 434

3. Defer (to re-evaluate at a later time) 435

4. No Further Action (where the publication corresponds to or is superseded by another 436 publication which has been or will be reviewed and any corresponding actions are 437 addressed by or where the publication has been previously complied with) 438

b. All evaluations shall also include, as a minimum the basic information listed in paragraph 440

1.6.1.2 and additional information according to the Contractor’s proposed recommendation 441 where: 442

1. Approved publications will require information to be provided per Part 1; and if an 443 inspection, modification, or regulatory action is recommended, the Contractor shall also444 provide information identified in Part 2 445

2. Disapproved publications shall require information to be provided per Part 3 446

3. Deferred publications shall require information to be provided per Part 4 447

4. No Further Action publications shall require information to be provided per Part 5 448

c. For items which were reviewed by the Contractor per 1.6.1.1 and determined to be 450

Informational only, an evaluation letter for each is not required. Instead, the Contractor shall 451 summarize these items in a monthly letter that includes the information contained in Part 6 452

d. For non-applicable publications which were reviewed by the Contractor per 1.6.1.1, an 453 evaluation shall not be provided to the Government however the Contractor shall 454 document/record the information contained in Part 6 in a database or as otherwise prescribed 455 by each program 456

e. For C-32A & C-40B/C only: Since the C-32A and C-40B/C utilize a parts-partner 457 relationship under a separate Contractor Logistics Support (CLS) contract, items reviewed by 458 the Contractor per 1.6.1.1 and are not being recommended to leave the parts-partner 459 relationship to incorporate shall be summarized in a monthly letter that includes the 460 information contained in Part 6 plus a summary of the item, parts-partner incorporation status 461 if known, and Illustrated Parts Catalog (IPC) incorporation status as needed. 462

NOTE: The Contractor shall notify the Government in the event that a lack of data precludes 463 publication evaluation and recommend an appropriate method (i.e. inspection, documentation 464 review, etc.) for determining resolution. 465

(CDRL A004) 466

1.6.1.2. Basic Evaluation Information 467

(Applies to: VC-25A (except j), E-4B (except j), C-32A, C-40B/C, and USN C-9/DC-9 468

(except j)) 469

The Contractor shall provide the following basic information, as a minimum, for all service 470 literature except non-applicable publications: 471

a. Publication Author (e.g. FAA, Rockwell, Honeywell, etc) 472

b. Publication Type: AD, SB, SL, SAIB, AMOC, Alert SB, and Special Attention SB 473

c. Publication Number 474

d. Publication Title 475

e. Publication Release Date 476

f. Contractor Evaluation Submission Date 477

g. ATA (2 digit level minimum, 4 digit level if available in bulletin) 478

h. CAT Level (as stated by the publication and applicable for Engine SBs only) 479

i. Service publication effectivity by tail number/core engine, referencing group number 480 effectivity based on configuration. Also identify if spares are affected 481

j. Identify (Y/N) if the service publication affects the applicable programs Extended 482

Operations (ETOPS) configuration or compliance (including ETOPS In-Flight Start 483

Program), Reduced Vertical Separation Minimum (RVSM) configuration or compliance, 484 a Principal Structural Element (PSE) (as identified in publication), Maintenance 485

Significant Item (MSI), Critical Safety Item (CSI), and carry-on item NOTE: MSIs and 486

CSIs will be identified by the Government 487

k. A summary of the activity discussed within the service publication and a brief description 488 of the changes made by any revision 489

l. ADs, SBs, and TCTOs/Airframe Change (AFC) associated with the subject service 490 publication 491

m. Contractor’s recommendation: (1) Approve, (2) Disapprove, (3) Defer, (4) Previously 492

Complied With, or (5) No Further Action Required 493

n. Identify (Y/N) if the service publication is software related, where publication relates to 494 new and revised software or software baseline for any level (aircraft, system, component, 495 carry-on, etc.) 496

(CDRL A004) 497

1.6.1.2.1 Part 1: Recommended for Approval Service Literature Information 498

(Applies to: VC-25A (except g, h, k), E-4B (except k), C-32A (except g, h), C-40B/C (except 499 g, h) and USN C-9/DC-9 (a-f and l-n)) 500

a. Contractor's recommendation and specific justification for benefits gained and/or 501 consequences avoided by incorporation considering the uniqueness of the aircraft 502 mission, maintenance concepts and unique configurations 503

b. Effectivity identifying aircraft tail numbers (T/Ns), component model numbers, Line 504

Replaceable Units (LRUs), Serial Numbers (S/Ns), Part Numbers (P/Ns), spares, etc 505

c. Status of incorporation of previous revisions on each aircraft, engine or related spares 506

(status will be determined and tracked from the best available data) 507

d. If an earlier version of the service publication has been completed, identify any additional 508 work requirements necessary 509

e. Identification of aircraft uniqueness or non-standard BCA modification issues and 510 concerns 511

f. Identify affected Tech Orders and Tech Manuals, as identified in the publication 512

g. Identify (Y/N) if there is a potential for impact on nuclear hardness of the aircraft 513

h. Identification of the applicable Aircraft Structural Integrity Program (ASIP) control point 514 in support of the Individual Aircraft Tracking Program (IATP). 515

i. Identify (Y/N) if there is a potential for impact to electromagnetic interference (EMI), 516 electromagnetic compatibility (EMC), radio frequency (RF) effects, electrical load 517 analysis (ELA), or Emission Security (EMSEC) 518

j. Provide program specific discrepancy and replacement data (as available) when the 519 publication is not required to maintain FAA TC compliancy and the publication 520 introduces: a new part/component configuration (i.e. part number change or mod level 521 change); an optional inspection which represents a change to existing maintenance 522 program requirements; or an optional modification. 523

NOTE: Government will provide supply data if unavailable to ESS Contractor 524

k. When Boeing warranty coverage is applicable, provide a synopsis of service publication 525 warranty coverage to include aircraft T/N(s) and expiration 526

l. Publication compliance time (as applicable) to include stated threshold for 527 inspection/modifications and repetitive intervals for inspections/modifications 528

m. Identification of existing or upcoming scheduled maintenance requirement(s), such as 529 work/task card number, TCTO number, shop visit work requirement, Time Change Item 530

(TCI), etc, when applicable to the service publication work requirement and/or access 531

n. AD Effective Date (applicable for AD only) 532

1.6.1.2.2 Part 2: Inspection, Modification, or Regulatory Action Information 533

(Applies to: VC-25A, E-4B (except g), C-32A, C-40B/C, and USN C-9/DC-9) 534

a. Contractor recommended action(s), identify (Y/N) actions that affect spares if applicable 535

b. Level of incorporation: Field, Depot, Engine Shop Visit (ESV), and/or Component Shop 536

Visit (CSV) 537

c. Contractor Recommended Incorporation Time including threshold for 538 inspection/modifications and repetitive intervals for inspections (both commercial and 539

Air Force equivalent) 540

d. Labor hours required to accomplish inspection/modification as listed within the service 541 information publication 542

e. Specific material requirements including nomenclature, part number (P/N), quantity, cost 543 and re-order lead time as listed within the service information publication 544

f. Special tooling requirements including nomenclature, tool part number(s), quantity and 545 tool cost as listed within the service information publication 546

1.6.1.2.3 Part 3: Recommended for disapproval Service Literature Information 547

(Applies to: VC-25A, E-4B, C-32A, C-40B/C, and USN C-9/DC-9) 548

a. Contractor's rationale for disapproval 549

1.6.1.2.4 Part 4: Recommend to defer Service Literature Information 550

(Applies to: VC-25A, E-4B, C-32A, C-40B/C, and USN C-9/DC-9) 551

a. Publication Compliance Time (including suggested/recommended compliance) as 552 applicable 553

b. Contractor's rationale to defer 554

c. Recommended future date for re-evaluation to Government 555

1.6.1.2.5 Part 5: No Further Action Service Literature Information 556

(Applies to: VC-25A, E-4B, C-32A, C-40B/C, and USN C-9/DC-9) 557

a. Identification of corresponding or superseding service publication. 558

b. Identification of Previously Complied With service publication, TCTO/AFC, technical 559 data/manuals, or other which provides compliance, as appropriate 560

c. Identification of Previously Complied With action(s) and accomplishment 561 information/status, which provides acceptable compliance for each applicable aircraft, 562 engine, component, or related spares 563

1.6.1.2.6 Part 6: Recommended as Informational Service Literature Information 564

(Applies to: VC-25A, E-4B, C-32A, C-40B/C, and USN C-9/DC-9) 565

a. Publication author 566

b.…