Hybrid PWS DRAFT 12.06.24.pdf

FA701425XXXXX

PERFORMANCE WORK STATEMENT

FOR

Air Force Property & Reutilized Furniture Services

AT

Pentagon and other Headquarters Air Force locations in the National Capitol Region

06 December 2024

Contents

SECTION I

1.0 DESCRIPTION OF SERVICES

1.1 General

1.2 Background

SECTION II

2.0 Task Descriptions

2.1 Task 1 Install and Disassemble Demountable Wall Systems:

2.2 Task 2 Delivery/Moving/Transportation of Furniture:

2.3 Task 3 Property Disposal:

2.4 Task 4 Design/Drawing/Reconfiguration of Furniture:

2.5 Task 5 Program Management Service:

2.6 Task 6 Facility Labor Support Services:

2.7 Task 7 General Defined Labor:

2.8 Task 8 Skilled Defined Labor:

2.9 Task 9 Storage Facility Inventory Management:

2.10 Task 10 Purchase Supplies:

SECTION III

3.0 SERVICE SUMMARY

SECTION IV

4.0 DELIVERABLES

SECTION V

5.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, MATERIAL,

INFORMATION, OR SERVICES

5.1 Government Furnished Property, Equipment, Material, Information, or Services

5.2 Contractor Acquired Property

5.3 Property in Possession of Contractor (PIPC)

SECTION VI

6.0 GENERAL INFORMATION

6.1 Scheduling Concerns

6.2 Kickoff Meeting/Orientation Meeting

6.3 Transition-In Plan

6.4 Transition-Out Plan

6.5 Quality Control

6.6 Emergency Operations/Mission Essential Personnel

6.7 System for Award Management (formerly CMRA)

6.8 Security Instructions

6.9 Travel

6.10 Employee Accountability & Turnover

6.11 Miscellaneous Paragraphs

SECTION VII

APPENDIX 1

1.0 DEFINITIONS, ABBREVIATIONS, AND ACRONYMS

2.0 TABLE A: FURNITURE BRAND NAMES & TYPICAL FURNITURE TYPES

SECTION I

1.0 DESCRIPTION OF SERVICES

1.1 General. Secretary of the Air Force/Administration and Management, Operations Directorate

(SAF/AMO) is the office responsible for providing furniture, finishes, property disposal to include turn-in service/storage/installation, and facilities support to Headquarters Air Force tenant organizations in the Pentagon, leased facilities, or Department of Defense (DoD) installations within the National Capitol Region (NCR). SAF/AMO has an on-going need for furniture related services to accomplish its mission.

1.1.1 Scope. Contractor shall provide all personnel, equipment, tools, materials, other items, and supervision to perform furniture installation, reconfiguration, disassembly, relocation, and disposal/turn-in services; to include coordination, design, site visits, documentation, transportation, and inventory/storage management for various brands of Government-owned stock furniture as required in connection with this Performance Work Statement (PWS).

1.2 Background. SAF/AMO has had a continuous property and furniture services requirement since 2003 with approximately 500 workorders filled annually ranging from simple chair setups for ceremonies in the Pentagon to complete office reconfigurations.

SECTION II

2.0 Task Descriptions

2.0.1 Task Overview: All services shall be performed to the complete satisfaction of the

Government. Services included will be logistical coordination, design/drawing, shipping/receiving, moving/transportation, installation/removal/disposal, assembly/disassembly, pick-up and delivery of items (property, packages/material/surplus, furniture, equipment, supplies) and storage/inventory management for various brands of Air Force owned/re-utilized/incoming/existing stock furniture such as tiled/monolithic/systems furniture, demountable-wall systems, wood/systems/laminate modular furniture, case goods and upholstered seating to include chairs, tables, storage cabinets, carpet (carpet tiles and luxury vinyl tile), drapery, and accessories as required by the Air Force per specific requirements of each Call Order. All services are to be held to commercial moving standards and practices.

Government will provide the contractor at least three (3) business days’ notice of the work requirements, when possible, but occasional urgent requests will require a rapid response. All services shall be performed to the complete satisfaction of the Government.

2.0.2 Issuance of Call Orders: The Government will provide the Contractor notice of the work three business days in advance when possible, but occasional urgent requests will require a rapid

(within 2 business hours) response. The Air Force will require a written estimate of price to process for payment authorization and issuance of Call Order prior to start of work. Each Call

Order will include the following basic information: BPA Call Order Number, Requested Date, Period of Performance, AF Job Work Order Number, Work Location, Point of Contact (POC)

Name and Phone Number, and Service Requested. The written price proposal is required to be provided to the government Project Officer (PO) within three days of initial receipt. The PO and

Contracting Officer’s Representative (COR) shall review all price estimates to ensure quoted hours/items are technically acceptable and the COR has the authority to approve Call Orders under $6,500; however, all Call Orders above this amount must be approved by an Air Force

District of Washington (AFDW) Contracting Officer. Call orders must be approved before any work is done.

2.0.3 Scheduling of Work: Schedules, destination, location access, and agreed-upon completion dates will be negotiated between the requesting Government PO and the on-site Contractor on each Call Order in accordance with this PWS.

2.0.4 Workspace: The Contractor shall maintain a neat and safe work area that is free from accumulation of waste materials and/or debris, and with minimal noise disturbance and interference to Government operations and personnel when completing Call Orders; whether in the Pentagon, Joint Base Anacostia-Bolling (JBAB), Joint Base Andrews (JBA) or other locations throughout the NCR. Protect elevators, walls, floors, etc. as determined appropriate so as to incur no damage to Government property while on site. Ensure the work area is clean, neat, and orderly upon completion of projects.

2.0.5 Storage Facility: The Government Storage facility is located on JBA at 1683 Starkley Ave, Joint Base Andrews, MD. This is the primary storage and receiving facility for SAF/AMO.

Inventory management is imperative and requires detailed record keeping. The Government will provide access to the facility and the inventory management software (Sortly Inventory

Management) being used. The Contractor will not be the sole accessor of the facility as it is an internally divided storage space. The Government has a secondary storage facility located at

JBAB, 1301 Brookley Ave, Joint Base Anacostia Bolling, DC.

2.0.6 Historically, typical tasks have been: Disassembly, Installation, Delivery/Moving/Transport, Load, Unload, Palletize, Storage, Crating, Uncrating, Shrink-

Wrapping, Packing, Unpacking, Inventory Management, and Miscellaneous/Skilled Labor as described below. Requirements resulting in a Call Order may include one or more tasks and be combined in a variety of ways and quantities. Requirements will vary on a daily basis; therefore, the Contractor must be able to adapt to uncertain and changing requirements and scheduling challenges. The Contractor shall provide labor for multiple furniture brands and types of

Government-owned, new and existing furniture (See Appendix 1, Table A).

2.1 Task 1 Install and Disassemble Demountable Wall Systems:

The Contractor shall: Provide labor to install and/or disassemble government owned demountable wall systems (including accessories).

2.1.1 Pickup smart walls and any required accessories at location provided by PO and transport to job location.

2.1.2 Install government provided Demountable Walls as outlined in Call Order specifications.

This could include doors, window view panels, or solid panels. Notify PO within one (1) business day of any deviations and/or deficiencies that would prevent installation as specified in call order. Provide a solution that would still allow installation to be reviewed with PO to determine resolution within one (1) business day.

2.1.3 Accessories include connectors, raceway covers, doors, door frames, ceiling and base rails, clerestories (filler panels above work station level) and electrical components.

2.1.4 Disassemble Wall Systems at location provided by PO and remove all associated panels and accessories/components. Transport to location provided by the PO (i.e., storage facility or other temporary location within the Pentagon).

2.1.5 Historical Data: Approximately 250 tasks annually have been required for installing and disassembling demountable walls throughout the Air Force and Space Force tenant commands within the Pentagon. Pick up location for installations is usually the SAF/AMO Storage Facility and job location is usually, but not limited to, the Pentagon.

2.2 Task 2 Delivery/Moving/Transportation of Furniture:

The Contractor shall: This task includes coordination, padding, packing and/or crating items as may be required for safe transportation; picking up items; transporting items to destination;

delivery items to designated room(s)/offices(s); repositioning of items at the new location;

placement of items inside the rooms as may be required; reassembling that which the contractor had disassembled; removal of all packing and crating materials from the premises of the

Government; and all other services which are normally included in a complete moving service.

Contractor shall provide all tools necessary to accomplish disassemble and reassemble of property when required. Contractor shall ensure 100% accountability of the property. Contractor shall conduct a site survey to assess scope of work within two (2) business days of notification and pickup property within four (4) business days of notification. Contractor shall transport property with no more than 10% loss or damage to the property and facility 90% of the time.

2.2.1 As specified in the call order, prepare/move/transport the Air Force owned property/furniture between separate locations such as Pentagon, leased facility(s), the secured storage facility, or DoD installation(s) within the NCR so that it arrives in same condition as departed. For Pentagon furniture deliveries, moving, and transportation services, the job must be accomplished during normal government business hours as outlined by Pentagon Force

Protection or will be scheduled in advance or by appointment. Delivery outside of normal government business hours can be scheduled; however, additional government costs may apply and the government may not agree with the delivery outside scheduled hours. The vehicle(s) must provide complete security of property and not allow outside elements to negatively affect the property. For furniture deliveries at leased facilities or DoD installations, government provided forms will be completed by the contractor for access to loading docks and/or freight elevators.

2.2.2 Provide appropriate vehicle(s) with driver(s) and additional personnel as needed to transport property between buildings or between the storage facility and DOD Installations/other locations throughout the NCR. Details and quantity of items will be provided on the specific call order to allow for a determination of vehicle and personnel requirements. Transportation vehicle must be watertight and load space must be lockable.

2.2.3 Provide any personnel/truck registration and auto insurance information as required by the building/installation’s loading dock official in advance and within the time frame required.

Ensure all required paperwork and identification that is needed to gain entry to the specified

Government installation is completed and available upon request. The equipment/items shall be tracked by various Governmental and Contractor forms to cover at a minimum: delivery date/time to loading dock, delivery company/personnel, and customer signature, and receipt of equipment or items upon delivery to locations as required. Further information may be required based on the form used. Contractor personnel (supervisor) shall maintain accurate records and files. Contractor personnel (supervisor) shall inform the COR and PO of any delivery issues such as misdirected shipment, undeliverable or missing items or equipment.

2.2.4 Attend training sponsored by the Pentagon Building Management Office (PBMO) prior to operating any powered Special Purpose Vehicles (SPV) used in the Pentagon (See details in Para

5.1.3, Government Provided Equipment). Training is renewable every three years.

2.2.5 Actively work to prevent any scheduling delays and be able to support emergency requests.

If a scheduled delivery is delayed or rescheduled, contractor should contact the PO as soon as delay is known and ask for updated guidance. Information provided to PO should include reasons for delay and an expected estimate of new delivery timeframe.

2.2.6 Services include, but are not limited to, pickup, delivery, loading, off-loading, repositioning, disposal, debris removal, padding, packing, palletizing, inventory listing, moving, and uncrating. Pickup locations shall include the Pentagon, JBAB, or other locations throughout the NCR area. Items will be transported to the government storage facility for storage and staging of equipment destined for disposition. Maintain property in storage until property is needed for movement and delivery to a HAF office location or to a

Defense Logistics Agency (DLA) location (Fort Meade or Fort Belvoir) for disposition.

Property (materials, furniture, and equipment) will need to be moved between various

Headquarters Air Force (HAF) offices and the secured storage facility.

2.2.7 Furnish all packing, boxes, shrink-wrapping, and padding materials as necessary to meet the requirements as specified by Call Order. Provide additional packing materials when requested, bubble wrap, labels, and other miscellaneous moving items from the pre-priced supply list.

2.2.8 Historical Data: Approximately 3,500 hours annually have been required for delivery, moving, and transportation of furniture for the Air Force and Space Force tenant commands within the Pentagon. Pick up location for installations is usually the SAF/AMO Storage Facility and job location is usually the Pentagon.

2.3 Task 3 Property Disposal:

The Contractor shall: Receive property for turn-in to the storage facility. Facilitate formal property disposal at DLA locations. Contractor shall ensure 100% accountability of the property.

2.3.1 If property or items are marked for turn-in and/or pickup at the storage facility, Contractor shall perform site survey(s) as required to determine scope of services required within two (2) business days unless identified as an urgent response is required. Contractor shall pickup items requested for removal within four (4) business days from notification. Based on the scope, provide appropriate vehicle(s) with driver and additional personnel as needed to transport to

DLA location.

2.3.2 All property or items scheduled for turn-in at DLA disposition location will be packaged

(by crate, palletization, etc.) according to DLA standards and the instructions of the PO to ensure the correct equipment is packaged together. For more information on DLA standards, see https://www.dla.mil/Disposition-Services/DDSR/Turn-In/.

2.3.3 Load truck(s) with property indicated for disposal/turn-in and transport from the government storage facility to DLA locations either on Fort Meade or Fort Belvoir as directed by https://www.dla.mil/Disposition-Services/DDSR/Turn-In/ the Call Order. Unload truck(s) upon arrival at either DLA location as directed. All property and government furnished equipment shall be transported with no more than 10% loss or damage

90% of the time.

2.3.4 If DLA will not accept item(s) for turn in, contractor shall notify the COR immediately (by a phone call to the COR while at the DLA site and with an follow up email) with the following information: 1) the name and position of the individual who would not accept the item(s), and 2) the specific reason for not accepting the item. Based on the information provided to the COR, contractor shall follow COR or PO instructions on how to proceed.

2.3.5 Complete and attach paperwork onto the property, Government provided storage permits, product identification papers, and (either DA Form 2765-1 or DD Form 1348-1A, depending on which DLA location (Fort Belvoir or Fort Meade) will be used for property disposal / turn-in as needed. All property for disposal / turn-in will have either a DA Form 2765-1 or DD Form 1348-

1A attached to it. Maintain all DA Form 2765-1 and DD Form 1348-1A and provide to the COR as required.

2.3.5.1 Ensure three copies of a DD Form 1348-1A or DA Form 2765-1 are obtained from the Project Officer and attached two copies directly on the property. Ensure all certifications (i.e., Demilitarization (DEMIL or degree of required physical destruction), Materials Potentially Presenting an Explosive Hazard (MPPEH), Hard Drive, Inert Cert, etc.) are physically attached to the property prior to arrival at DLA location.

2.3.6 Maintain and provide the Project Officer copies of all documentation, (including DA Form

2765-1 or DD Form 1348-1A) that was received back from the DLA location for the property / turn-in, within two (2) business days of the turn-in. (Provide 100% receipt of all documentation in a clear readable condition not torn or damaged).

2.3.7 Historical Data: Approximately 500 hours annually have been required for property disposition delivery, moving, and transportation of furniture and equipment for the Air Force and

Space Force tenant commands within the Pentagon. Pick up location for installations is usually the SAF/AMO Storage Facility and/or job location within the Pentagon, JBAB, or

JBA. Transportation to DLA location as directed on call order.

2.4 Task 4 Design/Drawing/Reconfiguration of Furniture:

The Contractor shall: Perform design, drawing, and reconfiguration of furniture solutions as requested.

2.4.1 Provide various levels of design, consultation, specification and reconfiguration solutions as needed. Some designs may require one oral consultation to determine reconfiguration solution. Other designs may require two meetings; the initial meeting with the Government

PO/End User and a second meeting to present the design solution. Create a product pull list for implementation.

2.4.2 Provide and/or change a design solution based on available product as needed. Access to the Inventory Management software shall be provided so that a design solution based on available Air Force inventory or newly procured furniture can be presented. Upon final design solution, vendor should provide completed project drawings to the government within 3 business days from approved design from the COR or PO.

2.4.3 Provide and/or implement solutions in accordance with any specific furniture standardization (manufacturer, color, size, fabric etc.) that SAF/AMO has in place for tenant organizations within the NCR. Reference documentation will be provided.

2.4.4 Provide drawings ranging from hand sketches of a measured floor plan with or without a product listing to formal AutoCAD designs requiring detailed product specifications as needed.

2.4.5 Survey and measure the site for critical dimensions and advise the Government of potential non-fit.

2.4.6 Combine disassembly and installation tasks to reconfigure a workstation(s) by changing its orientation or modifying its use or size. Use existing product on site to maximum extent, supplement with product from inventory and remove excess to achieve end result. (Ref:

paragraph 2.4.2)

2.4.7 Historical Data: Approximately 40 hours annually have been required for design consult and drawing services for the Air Force and Space Force tenant commands within the Pentagon.

2.5 Task 5 Program Management Service:

The Contractor shall: Provide on-site full-time program management oversight services with personnel possessing a minimum of 5 years of industry experience coordinating multifunctional teams of personnel with a variety of jobs. Call request management and job status reporting is documented within 95% accuracy and provided to the government upon request.

2.5.1 Provide program management services in the SAF/AMO office to oversee work requirements of job orders. This individual must possess an active Secret clearance and have experience with Microsoft Office to include MS TEAMS.

2.5.2 Roles and duties will include attending meetings with project officers to discuss job requirements; site visits; submitting truck clearances at the Pentagon Remote Delivery Facility;

estimating call order requests, monitoring job status, manage and coordinate labor/support staff to include tracking schedules and availability; track and consolidate property disposal/turn in documents (DA Form 2765-1 or DD Form 1348-1A) for submission to the COR, track call order status for billing and completion status; provide reports; providing daily sign-in/out rosters to the COR by the 2nd business day of each month to the COR by email; and manage and resolve any conflicts (i.e., scheduling, performance deficiencies, etc.) between primary/subcontractors and the government. Also, not limited to, handling small furniture relocations such as pickup a chair within the Pentagon.

2.5.3 Supervise and manage team of six Facility Labor Support Services personnel to include assignment of jobs, monitoring job status, estimating job completion timeframe, resolve team conflicts, and reporting status of Labor Support team jobs weekly to SAF/AMOF Chief, SAF/AMOF Deputy, and COR.

2.5.4 Monitor and track Labor Support team’s performance in the Airman’s Hall furniture setup and breakdown for official ceremonies to account for chairs, tables, flags, and podiums as specified in the request.

2.5.5. Work location will be Room 5D855, Pentagon, and required hours will be Monday through Friday (8 hours each day with the exception of federal government holidays). All roles and duties requested within the 8 hours each day and not billed individually. A government laptop will be provided.

2.5.6 Historical Data: This is a new requirement with no historical data.

2.6 Task 6 Facility Labor Support Services:

The Contractor shall: Provide on-site full-time facility labor support services personnel (six (6) positions) for a variety of jobs that provide various levels of labor as specified through the

Program Manager. Contract requirements may include a wide variety of Labor/Moving

Services: padding, packing, palletizing, inventory listing (management), moving, crating/uncrating, load/unload furniture and government property /equipment; deliver furniture

/equipment and temporary storage of items; move office machines such as fax machines, etc., and other fragile items such as displays; perform pick-up and delivery services; perform in-house moves; collect excess furniture; remove and/or dispose of other bulk trash and materials; perform other labor-related services. It would be in the best interest of the contractor to have familiarity with the Pentagon processes and procedures. Specific requirements include but are not limited to the following requirements.

2.6.1 Disassemble systems/modular furniture in the manner appropriate to achieve end result.

2.6.2 Prepare disassembled product for re-use, disposal and/or transport as specified by Call

Order.

2.6.3 Inspect product to determine suitability for reutilization considering its condition and within Air Force standardized product. Provide a written count and/or listing of the product (part, description, size, fabric, color, quantity, condition) in the Inventory Management Software and to the Government Project Officer (PO) as needed.

2.6.4 Attach paperwork on to the furniture (usually government provided storage permits and/or product identification papers) as needed.

2.6.5 Prepare property (materials, furniture, equipment) for transportation (pack/unpack, padding, palletizing, crate, shrink-wrapping) as needed for property delivery. All property shall be prepped and packaged in a manner that prevents damage to equipment and furniture during movement, loading, transporting, unloading and storage.

2.6.6 Install systems/modular/freestanding furniture in accordance with industry/ manufacturer/ building code standards for a safe and functional installation. End result shall be that installation solutions adhere to appropriate building, State, and Local fire/life/safety codes. Integrated parts are inter- connected and level, overhead bins are secure and storage cabinets are operational.

2.6.7 Install systems/modular/freestanding furniture as specified in associated drawings by Call

Order. Notify Government Project Officer (PO) within next business day of any deviations and/or deficiencies to the agreed upon solution affecting the completion of project by the agreed upon date. Provide a punch list of any deficiencies to be reviewed with PO so as to determine resolution.

2.6.8 Remove excess furniture/equipment from site within 2 business days after completion of call order.

2.6.9 Wipe the inside and outside of furniture components with dust cloth and appropriate cleaner(s) and sweep/vacuum project area upon completion of the project.

2.6.10 Contractor will perform site survey(s) to determine the scope of the property to be picked up for storage and disposition as required. Site survey(s) shall be accomplished within two (2) business days of approval/authorization by PO. Contact COR or PO upon arrival for the site survey(s). The contractor shall send the scope determination to the PO by email within 2 business days of completion of site visit.

2.6.11 Contractor personnel must attend and receive certification from the Pentagon Building

Management Office (PBMO) prior to operating any powered Special Purpose Vehicles (SPV) used in the Pentagon (See details in Paragraph 5.1.3, Government Provided Equipment).

2.6.12 Provide specialized cleaning, touch-up, minor repair or modifications to modular wall items and/or furniture (modular, systems, or freestanding). This is an essential item for experienced technicians proficient in the required furniture service.

2.6.13 Install government provided Acoustical Ceiling Tiles (ACT) and grid as outlined in specific call orders according to government specifications and as reviewed by the PO. The contractor shall provide experienced technicians proficient in the installation of ACT.

2.6.14 Install government provided TVs to include Academic and Smart metal wall support.

Contractor should assume TV’s will range between 24” and 70” LED/LCD. Specific guidance will be provided at time of call order assignment and as reviewed by the PO. The contractor shall provide experienced labor proficient in the installation of LED/LCD televisions.

2.6.15 Install and remove government provided carpet tile (24” x 24”) as stated in specific call orders and as reviewed by the PO. The contractor shall provide experienced labor proficient in the installation and removal of carpet tile.

2.6.16 Provide low voltage/electrical support (leased facilities or DoD installation within the

NCR only-excludes the Pentagon) with government provided materials (i.e., light switches, dimmers, etc.), as stated in specific call orders according to government specifications and as reviewed by the PO. The contractor shall provide experienced and/or certified labor proficient in electrical support according to relevant standards and State and Local government codes.

2.6.17 Install pathway for electrical and IT/Comm support (leased facilities or DoD installation within the NCR only-excludes the Pentagon) and which may include up to 2” flex conduit and 4 square dual gang box (provided by the government) as stated in specific call orders and as the electrical support according to relevant standards and State and Local government codes.

2.6.18 Install government provided World Clock, this includes mounting brackets and accessories as stated in specific call orders and as reviewed by the PO. The contractor shall provide experienced labor proficient in installation and mounting brackets.

2.6.19 Install government provided sound masking noise generator in the acoustical ceiling grid system and in office spaces as stated in specific call orders and as reviewed by the PO. The contractor shall provide experienced labor proficient in the installation of sound masking noise generators in acoustical ceiling grids.

2.6.20 Install government provided signage and crests (includes acrylic and metal items) as stated in specific call orders and as reviewed by the PO. The contractor shall provide experienced labor proficient in the installation of signage and crests.

2.6.21 Repair walls from the removal of artwork mounting hardware and painting of drywall, modular walls, and doors. Paint to match existing, assume 10% of time to prepare the room and clean up afterwards. All supplies will be provided by the government. The contractor shall provide experienced labor proficient with patching drywall and painting.

2.6.22 Historical Data: This is a new requirement with no historical data.

2.7 Task 7 General Ad-Hoc Labor:

The Contractor shall: Provide various levels of labor as specified by a Call Order in which the

Facility Labor Support Service Team could not support or if the job exceeds the Labor Support

Team’s capabilities. It would be in the best interest of the contractor to have familiarity with the

Pentagon processes and procedures. Also, call request management and job status reporting is documented within 95% accuracy and provided to the government upon request. Perform work as requested in Call Orders to include but not limited to the following requirements. Contractor shall complete jobs within the scheduled timeframe.

2.7.1 Disassemble systems/modular furniture in the manner appropriate to achieve end result.

2.7.2 Prepare disassembled product for re-use, disposal and/or transport as specified by Call

Order.

2.7.3 Inspect product to determine suitability for reutilization considering its condition and within Air Force standardized product. Provide a written count and/or listing of the product (part, description, size, fabric, color, quantity, condition) in the Inventory Management Software and to the Government Project Officer (PO) as needed.

2.7.4 Attach paperwork on to the furniture (usually government provided storage permits and/or product identification papers) as needed.

2.7.5 Prepare property (materials, furniture, equipment) for transportation (pack/unpack, padding, palletizing, crate, shrink-wrapping) as needed for property delivery. All property shall be prepped and packaged in a manner that prevents damage to equipment and furniture during movement, loading, transporting, unloading and storage.

2.7.6 Install systems/modular/freestanding furniture in accordance with industry/ manufacturer/ building code standards for a safe and functional installation. End result shall be that installation solutions adhere to appropriate building, State, and Local fire/life/safety codes. Integrated parts are inter- connected and level, overhead bins are secure and storage cabinets are operational.

2.7.7 Install systems/modular/freestanding furniture as specified in associated drawings by Call

Order. Notify Government Project Officer (PO) within next business day of any deviations and/or deficiencies to the agreed upon solution affecting the completion of project by the agreed upon date. Provide a punch list of any deficiencies to be reviewed with PO so as to determine resolution.

2.7.8 Remove excess furniture/equipment from site within 2 business days after completion of call order. Notify PO within 2 business days to confirm removal of excess items.

2.7.9 Wipe the inside and outside of furniture components with dust cloth and appropriate cleaner(s) and sweep/vacuum project area upon completion of the project.

2.7.10 Contractor will perform site survey(s) to determine the scope of the property to be picked up for storage and disposition as required. Site survey(s) shall be accomplished within two (2) business days of approval/authorization by PO. Contact COR or PO upon arrival for the site survey(s). The contractor shall send the scope determination to the PO by email within 2 business days of completion of site visit.

2.7.11 Contractor personnel must attend and receive certification from the Pentagon Building

Management Office (PBMO) prior to operating any powered Special Purpose Vehicles (SPV) used in the Pentagon (See details in Part 5.1.3 Government Provided Equipment).

2.7.12 Historical Data: Approximately 16,000 hours annually have been required for various miscellaneous labor requirements for the Air Force and Space Force tenant commands within the

Pentagon and other military locations within the NCR; however, most of this work will be accomplished with the Facility Labor Support Services task.

2.8 Task 8 Skilled Ad-Hoc Labor:

The Contractor shall: Provide various levels of labor as specified by a Call Order in which the

Facility Labor Support Service Team could not support or if the job exceeds the Labor Support

Team’s capabilities. It would be in the best interest of the contractor to have familiarity with the

Pentagon processes and procedures. Also, call request management and job status reporting is documented within 95% accuracy and provided to the government upon request. Perform work as requested in Call Orders to include but not limited to the following requirements. Contractor shall complete requested work within 2 business days of scheduling.

2.8.1 Provide specialized cleaning, touch-up, minor repair or modifications to modular wall items and/or furniture (modular, systems, or freestanding). This is an essential item for experienced technicians proficient in the required furniture service.

2.8.2 Install government provided Acoustical Ceiling Tiles (ACT) and grid as outlined in specific call orders according to government specifications and as reviewed by the PO. The contractor shall provide experienced technicians proficient in the installation of ACT.

2.8.3 Install government provided TVs to include Academic and Smart metal wall support.

Contractor should assume TV’s will range between 24” and 70” LED/LCD. Specific guidance will be provided at time of call order assignment and as reviewed by the PO. The contractor shall provide experienced labor proficient in the installation of LED/LCD televisions.

2.8.4 Install and remove government provided carpet tile (24” x 24”) as stated in specific call orders and as reviewed by the PO. The contractor shall provide experienced labor proficient in the installation and removal of carpet tile.

2.8.5 Provide low voltage/electrical support (leased facilities or DoD installation within the NCR only-excludes the Pentagon) with government provided materials (i.e., light switches, dimmers, etc.), as stated in specific call orders according to government specifications and as reviewed by the PO. The contractor shall provide experienced and/or certified labor proficient in electrical support according to relevant standards and State and Local government codes.

2.8.6 Install pathway for electrical and IT/Comm support (leased facilities or DoD installation within the NCR only-excludes the Pentagon) and which may include up to 2” flex conduit and 4 square dual gang box (provided by the government) as stated in specific call orders and as the electrical support according to relevant standards and State and Local government codes.

2.8.7 Install government provided World Clock, this includes mounting brackets and accessories as stated in specific call orders and as reviewed by the PO. The contractor shall provide experienced labor proficient in installation and mounting brackets.

2.8.8 Install government provided sound masking noise generator in the acoustical ceiling grid system and in office spaces as stated in specific call orders and as reviewed by the PO. The contractor shall provide experienced labor proficient in the installation of sound masking noise generators in acoustical ceiling grids.

2.8.9 Install government provided signage and crests (includes acrylic and metal items) as stated in specific call orders and as reviewed by the PO. The contractor shall provide experienced labor proficient in the installation of signage and crests.

2.8.10 Repair walls from the removal of artwork mounting hardware and painting of drywall, modular walls, and doors. Paint to match existing, assume 10% preparation. All supplies will be provided by the government. The contractor shall provide experienced labor proficient with patching drywall and painting.

2.8.11 Historical Data: Approximately 4,500 hours annually is anticipated to be required for professional labor in support of the Air Force and Space Force tenant commands within the

Pentagon. This requirement has been expanded to include specific labor as our needs have changed for the skills described above.

2.9 Task 9 Storage Facility Inventory Management:

The Contractor shall: Facilitate all aspects of storage facility inventory of materials, furniture, and equipment.

2.9.1 Provide various inventory management services in Government storage space, as needed. These services may include, but are not limited to, conducting detailed inventory of

Air Force furniture and equipment, tracking and maintaining the inventory to assure proper counts, condition and disposition, checking and reconciling physical counts with written counts, communicating and coordinating regarding deliveries to and from storage facility, receiving deliveries on behalf of Air Force, conducting disposal activities and any various activities to help Air force monitor and maintain their inventory of reutilized product.

2.9.2 Within the storage facility, maintain inventory management of various brands of Air Force owned/existing/re-utilized stock furniture such as tiled/monolithic/systems furniture, demountable-wall systems, wood/systems/laminate modular furniture, case goods and upholstered seating to include chairs, tables, storage cabinets and accessories along with any additional Air Force equipment being stored.

2.9.3 Receive deliveries (material, furniture, equipment) at the storage facility to include base access coordination and escort, unloading trucks and placing items in the appropriate location (as determined by the PO), and updating the inventory system.

2.9.4 Access Control: Maintain restricted access to the storage area (only personnel needed to fulfill the call order(s) and maintain the storage area). Maintain a daily sign in / out roster of personnel that enter/exits the storage facility (AF Form 1109, Visitor Register Log) and ensure the following required information is readable (name, print, signature, date and time of access).

The COR can authorize access for government employees by telephone or e-mail. Provide both the personnel access and daily sign in/out rosters to the COR monthly.

2.9.5 Ensure the storage area is kept clean, neat, and orderly at all times. All Air Force property shall be stored in an organized and neat manner to allow for easy identification, access and inventory of property. When picking up or delivering property, ensure minimal noise disturbance and interference to Government operations.

2.9.6 Receive property transferred from other Government facilities (material, furniture, equipment, packages) at the secure storage facility, check condition of the received property and if required, deliver the property to other locations within the Pentagon, on JBAB and other locations throughout the Washington DC area. Unload at those locations as specified by Call Order. Specific dates and timeframes will be established in advance and in accordance with call order requirements. Update the Sortly inventory system with the new location within one business day of relocation.

2.9.7 Ensure government storage facility is staffed as requested with notification at least 48 hours in advance. Manning will be no earlier than 6 am and no later than 5 pm unless notified of urgent requirements with a minimum of 12 hours advanced notification. Staff should manage and track all property and furniture coming into and out of the storage facility. At times of increased workload, staffing may include more than one person to manage the work and for safety requirements. Weekend staffing may be required if notified a minimum of three business days in advance.

2.9.8. Maintain accurate records and files, provide a written count and listing (inventory management) of all products maintained in the storage facility area, also provide copies of all completed DA Form 2765-1 and DD Form 1348-1A that are attached to property for disposal/ turn-in to the CRO monthly or as requested. Include the following information (part number, serial number, nomenclature/description, quantity, condition). Along with the report, vendor must provide a listing of each piece of equipment/furniture that was received in the storage facility and that left the storage facility and its delivery location on a separate report or with the inventory listing.

2.9.9. As required, provide various inventory management services within the storage space utilizing government provided software, Sortly Inventory Management Program. These services may include, but are not limited to, conducting detailed inventory of property/furniture. Tracking and maintaining the inventory to assure proper counts, condition and disposition, checking and reconciling physical counts with written counts, communicating and coordinating regarding deliveries to and from the storage facility, along with receiving deliveries at the storage facility on behalf of Air Force for Government property. Conduct disposal activities and any various activities to help Air Force monitor and maintain their inventory of reutilized products.

2.9.10. Historical Data: Approximately 2,600 hours annually have been required for storage facility inventory management for the Air Force and Space Force tenant commands within the

Pentagon.

2.10 Task 10 Purchase Supplies:

The Contractor shall: Allow for the Government to purchase consumable moving supplies based upon call order requirements.

2.10.1 As required, provide miscellaneous moving items as per a pre-priced supply list.

2.10.2. Items include cardboard boxes (24”x15”x12”) 2.4 Cu Ft; Packing Tape, Bubble Roll, Smart Labels, Mover’s Stretch Plastic Wrap, Moving Blankets, and Speed Pack/Commercial

Bins (48x24x28) double walled.

SECTION III

3.0 SERVICE SUMMARY

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement and will be assessed on an

“Acceptable” or “Unacceptable” basis. These thresholds are critical to mission success.

Performance Objective

PWS

Paragraph Performance Threshold

Method of

Surveillance

SS – 1

Install/Disassemble

Demountable Wall

Systems

2.1

Install or disassemble wall systems in accordance with industry/manufacturer/building code standards and as specified in associated drawings within

90% accuracy tolerance and provided notification of deficiencies to Government

Project Officer 90% of the time.

When any deviations and/or deficiencies are identified that would prevent installation as specified in the call order, provide a solution that would still allow installation to be reviewed with the Project

Officer.

100%

Surveillance and

Customer

Satisfaction

Survey

SS – 2

Deliver/Move/

Transport

Furniture/Equipment

2.2

Transported with no more than

10% loss or damage to furniture and facility 90% of the time.

Within four (4) days of notification for property pickup and site survey(s) within two (2) days of notification. Damage will be repaired at Contractor’s expense. Ensure 100% accountability of the property.

100%

Surveillance and

Customer

Satisfaction

Survey and

Periodic Review

SS – 3

Property Disposal

Deliver/Move/Transport

Furniture/Equipment

2.3

Transported with no more than

10% loss or damage to furniture or equipment 90% of the time.

Within four (4) days of notification for property pickup and site survey(s) within two (2) business days of notification.

100%

Surveillance and

Customer

Satisfaction

Survey and

Periodic Review

Damage will be repaired at

Contractor’s expense. Ensure

100% accountability of the property.

SS – 4

Design Consultation and

Design Drawing

2.4

Provide design solution and/or drawings within 90% accuracy tolerance and within three (3) business days of approval from

COR or PO unless COR is notified in writing of reasons for delay.

Customer

Satisfaction

Survey

SS – 5

Program Management

Service

2.5 Work request management and

job status reporting is documented within 95% accuracy and provided to

Government staff upon request.

Other miscellaneous jobs completed as requested within 2 days of notification.

Periodic Review and Customer

Survey.

SS – 6

Facility Labor Support

Services

2.6 Provide 6 FTEs for on-site

labor.

100%

Surveillance and

Customer

Satisfaction

Survey.

SS – 6

Facility Labor Support

Services

2.6.8

2.6.10

Providing labor in a timely manner (2 business days).

100%

Surveillance.

SS – 7

General Ad-Hoc Labor

2.7 Call request management and

job status reporting is documented within 95% accuracy and provided to

Government staff upon request.

Other miscellaneous jobs completed within the scheduled timeframe.

Periodic Review and Customer

Satisfaction

Survey.

SS – 8

Skilled Ad-Hoc Labor

2.8 Call request management and

job status reporting is documented within 95% accuracy and provided to

Government staff upon request.

Other miscellaneous jobs completed as requested within 2 business days of scheduling.

Periodic Review and Customer

Survey.

SS – 9

Storage Facility

Inventory Management

2.9.1

2.9.9

Ensure 100% accountability of property through the Sortly

Inventory Management System.

Periodic Review and Customer

Satisfaction

Survey.

SS – 9

Storage Facility

Inventory Management

2.9.5 Keep Storage Facility clean and

orderly.

Periodic Review and Customer

Satisfaction

Survey.

SS – 10

Position vacancies are filled to ensure work requirements are met.

6.10.1 Ensure vacancies are filled

within 20 calendar days.

Periodic Review and Customer

Survey

SECTION IV

4.0 DELIVERABLES

The Contractor shall provide deliverable(s) in a format mutually agreed upon by the Government and the Contractor.

The following enumerated deliverables are not expected to change. Due Date intervals are not expected to change but actual dates may need to be revised depending on actual contract start date.

Deliverable PWS Paragraph

Due Date Delivery

Quality Control Plan 6.5.2 No Later Than 14 calendar days after award of contract.

Send via email to CO & COR using Adobe or MS Office product.

Kickoff Meeting Agenda 6.2.2 No later than 3 days after award of contract.

Send via email to CO & COR using Adobe or MS Office product.

Kickoff Meeting 6.2.1 No later than 5 calendar days after award of contract.

Meeting invite will be sent over email to CO & COR.

Damage Settlement 6.11.12 All damages must be settled within 15 days.

Send proof of settlement via email to CO & COR.

Transition-in Plan 6.3 Provided at the kickoff meeting.

Send via email to CO & COR using Adobe or MS Office product.

Transition-out Plan 6.4 30 calendar days prior to contract expiration.

Send via email to CO & COR using Adobe or MS Office product.

Employee Roster 6.10.2 Upon request Send via email to requestor using Adobe or MS Office product.

Pentagon Building

Pass/or equivalent for other Military

Installations

6.8.2

6.8.3 No less than 30 days

prior to start of work where access to

Pentagon or a Military

Installation is required.

Send Personal Identifiable

Information (PII) in a password protected file via email or via FAX to COR.

Special Purpose Vehicle

(SPV) Training

2.2.4 5.1.3

Training due prior to operating a pallet jack or

SPV in Pentagon.

Renewable every 3 years.

Submit training requests and commercial certificates via email to

COR.

Proof of Insurance 2.2.3 6.9.2

Must be presented within

48 hours when requested or prior to start of work when Proof of Insurance is required.

Send via pdf/email or fax as instructed to Building

Manager’s POC designated by Project Officer.

Personnel Access and Daily sign in / out rosters

2.9.4

2.5.2

By 2nd business day of each month

Send via pdf/email or fax as instructed to COR or Project

Officer

Provide DD Forms 1348- 1A or DA Form 2765-1 as required

2.3.5

2.5.2

2.3.6

2.9.8

Within 2 Business days of property turn-in at DLA location

Send via pdf/email or fax as instructed to COR and

Project Officer

Deviation and/or deficiencies to install furniture solutions, and develop punchlist items to install furniture solutions

2.6.7

2.7.7

Notify Project Officer within 1 business day

Send email or make a phone call to the Project Officer

Remove excess furniture/equipment from site.

2.6.8

2.7.8

Must be completed within

2 business days of completion of call order

Send email or make a phone call to confirm removal of excess items to the Project

Officer

Accomplish site survey to determine scope of property to be picked up for storage and/or disposition

2.6.10

2.7.10

Must be completed within

2 business days of receiving call order

Send scope determination to

COR and Project Officer by email

Provide solution if a deficiency or deviation is identified to allow for installation of Demountable Walls

2.1.2 Notify Project Officer

within 1 business day

Send email or make a phone call to the Project Officer.

Notify Project Officer of any deviations and/or deficiencies that would prevent installation of Demountable Walls as specified in the call order.

2.1.2 Notify Project Officer

within 1 business day.

Send email or make a phone call to the Project Officer.

Provide design drawings of furniture solutions

2.4.2 Must be completed within

3 business days of final design solutions approval.

Provide drawings and solutions to Project Officer and COR by email.

Update inventory system (Sortly) with new furniture location

2.9.6 Must be completed within

1 business day of property relocation.

Provide to COR by email an updated inventory list from

Sortly.

SECTION V

5.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, MATERIAL,

INFORMATION, OR SERVICES

5.1 Government Furnished Property, Equipment, Material, Information, or Services.

The Government will not furnish…