Attachment 4 - Questions and Answers Matrix - Amendment 0001.pdf

# Question Document Paragraph Reference Government Answer

The solicitation outlines a requirement for monitoring television and radio content. Can the government clarify whether there is also an operational need or interest in the ability to download and archive broadcast content for internal review, distribution, or long-term reference purposes? SOW

Media Monitoring/Download & Export Compliance 1.2, 6.5

Yes, there is an operational need for the ability to download and archive broadcast content for internal review, distribution, or long-term reference purposes.

Section 5 outlines requirements related to a journalist database, including the ability to send relevant information directly to contacts. Can the government clarify whether there is also interest in leveraging an established, secure press release distribution network—such as a wire service—to ensure broader, verifiable reach to national, regional, and international media outlets, in addition to direct journalist outreach? SOW Database of Journalists 5.1-5.3

Yes, there is also interest in leveraging an established, secure press release distribution network—such as a wire service—to ensure broader, verifiable reach to national, regional, and international media outlets, in addition to direct journalist outreach?

3 What is the government's anticipated budget? N/A N/A N/A The Government does not release anticipated budget

If offerors have multiple solutions but with different pricing, how would the government like them to approach the submission of multiple approaches/price quotes (e.g. a single technical response with multiple price options or multiple technical responses)? N/A N/A N/A

The Government will only accept one technical proposal from an offeror.

The government requests access to reporting analytics and assessments in unlimited, customizable and interactive dashboards by unlimited users. It appears the government is asking for unlimited sharing and viewers, as opposed to actual platform users (which an unlimited amount of platform users would come at a prohibitive price). Can the government restate this requirement to define platform users vs. viewers of data? Statement of Work 3.b 3.b

The Government is asking for unlimited sharing and viewers, as opposed to actual platform users.

6 Can the government define platform users vs. viewers of data?

Users will have a license/account and actively use the platform, viewers will be able to access the dashboards created and maintained by the users.

Does the tool require the ability to search for content in other languages in native languages as well? Are there any required languages that are critical? Statement of Work 1.1 1.1

Yes, the government seeks a tool with the ability to sarch for content in other languages in native languages. If unavailable, government seeks for translations with native language context.

In Section 1.1, the government requires "The tool shall allow the Air Force to monitor and pull articles and clips on a daily and as-needed basis from print and online media including articles from behind paywalls." Please confirm that vendors should be able to provide articles from New York Times, Bloomberg, and Washington Post from behind a paywall at a minimum. Statement of Work 1.1 1.1

At a minimum, vendors should be able to provide articles from New York Times, Bloomberg, Politico, The Washington Post, The Associated Press, Brietbart, One American News Network, The Economist, The Atlantic, CNN, Axios, Forbes, The Eoch Times, Business Insider, Dayton Daily News, Foreign Affairs, Foreign Policy, National Review, The Gazette, Reuters, San Antonio Express-News, The Wall Street Journal, The Washington Examiner, The Washington Times. Preferred: Aviation Week, Inside Defense, Stars and Stripes, Military.com, Defense Daily, Colorado News Gazette.

In regards to the requirement for AI, in order to provide the lowest barrier of entry to users, can the government confirm that it requires the successful vendor to allow users to ask questions in plain language and received detailed narrative responses from the successful vendor's platform? Statement of Work 2.2 2.2

The AI should be able to learn from the information provided to the system and SMEs should be able ask detailed questions about information relevant to the DoD, USAF and USSF and data from continuous and ongoing updates to the integrated workflow/activity management and assessment enviroment of choice, currently the Public Affairs Productivity Portal (P3).

In order to provide access to the full information enviornment, does SAF/PA also require access to live podcast monitoring? Statement of Work 1 1 Yes, SAF/PA does require access to live-podcast monitoring.

For social media monitoring capabilities, please confirm whether sampling posts from X (formerly Twitter) is sufficient or whether SAF PA requires 'firehose' access to users' posts on the platform. Statement of Work 1 1

SAF/PA requires 'firehose' access to users' posts on the platform.

Sampling is insufficient.

Regarding AI capabilities, does SAF/PA require the ability to create a plain language question in English and receive results and a summary of content in multiple languages given the global scope of the Air Force's mission? Statement of Work 1 1

Yes, SAF/PA requires the ability to creat a plain language question in English and receive results and a summary of content in multiple languages.

To better understand the expected user training, can the government provide details around the following types of user training that might or might not be required?

1) Initial onboarding training: How many users expected? How many sessions expected?

2) Impromptu training (new hire/transition): How many instances of new user training will be expected in the first year after initial onboarding?

3) Are there any other instances when the government would anticipate requiring training sessions?

4) Does the government require ongoing 'best practices' training available on an ad hoc basis?

5) Would the government benefit from a comprehensive database community where users can independently refine their capabilities/skills? Statement of Work 6.1.2 6.1.2

Initial onboarding training would be needed for roughly 60- 150 users, we estimate completion over 10-12 training session. New user training would be as needed but roughly 4-5 times a year with larger demand from May – October due to military personnel transitions. SAF/PA will also require ongoing ‘best practice’ training available on an ad hoc basis and the would benefit from a comprehensive database community where users can independently refine their capabilities and/or skills.

In order to ensure the government receives a solution that is compatable with DoD's needs and requirements, can the government please provide past performance requirements?

Past performance is referenced, but no requirements are provided. Instructions 1.1

1.1 Basis of Contract

Award Past Performance requirements added.

In order to ensure offerors are able to incorporate responses to questions, would the government consider a one week extension of the submission? N/A N/A N/A

Extension is granted. New proposal due date is 4:30 PM Eastern Time on 13 August 2025

16 Does the government require 24/7 user support via help chat? Statement of Work 6.1.2 6.1.2 Yes the government requires 24/7 user support via help chat or other means

Does the government require any "Workspace" structures to help map account hiearchy to the Air Force hiearchy (such as MAJCOMs vs. Air Wings vs. SAF/PAX)? If so, can the government outline how many workspaces it would require, and how many users each workspace would need? N/A N/A N/A Yes.

Can contractors propose a structure whereby the government can test new services at a cost as opposed to only being able to test services at no cost? This may expand the ability for the government to be agile in its testing and procurement of groundbreaking new technologies. Statement of Work 6.4 6.4 No. Refer to statement of work

This requirement seems out of place and incorrectly numbered. Can the government confirm this is requirement 6.5? Statement of Work 7.5 7.5

Confirmed. This should be 6.5. The Statement of Work has been updated.

Can the government remove this requirement as contractors cannot proivde provide rights to social media data and news data, as this contradicts US intellectual property right laws? Statement of Work 6.8 6.8 This refers to the reports.

21 Can the government create a CLIN for workspaces? N/A SAF/PA is not requesting on-site contractor support.

Does the government require access to historical news or social content from prior to the start of this contract PoP? N/A Yes, 1 yr historical data at a minimum

FA701425R0045 - SAF/PA - Media Analysis Tool - Questions and Answers Amendment 0001

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