Attachment_1__Eagle_Vision_PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

Enterprise Integration and Service Management (EISM) Advisory and Assistance Services (A&AS)

HQ USAF/A2 Intelligence, Surveillance, and Reconnaissance

Part 1

General Information

1. GENERAL: This services contract is to provide Eagle Vision. The Government shall not exercise any supervision or control over the Contractor performing the services. The Contractor shall be accountable for contract performance in accordance with the Performance Statement of Work (PWS).

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform support of continuing engineering, packaging, deployment, integration, and program management of Intelligence, Surveillance, and Reconnaissance (ISR) Interoperability, Headquarters, United States Air Force (HQ USAF) AF/A2Q, technical projects worldwide as defined in this Performance Work Statement, except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: Eagle Vision is the Department of Defense’s only operational, deployable mobile ground station for collecting commercial, unclassified, and releasable satellite imagery. The aim of the program is to provide near real-time, fully releasable imagery to analysts representing the Geospatial Intelligence community, as well as to our multinational partners. The system is comprises of four (4) Air National Guard (ANG) units in South Carolina, Hawaii, Alabama, and California, and one (1) Air Force Active Duty unit at Ramstein AB, Germany.

Eagle Vision has supported United States CONUS and OCONUS disaster relief efforts throughout the World. It is a primary source of unclassified imagery for DoD agencies, Combatant Commands, NATO, and coalition partners throughout Europe, Africa, and the Pacific. The Eagle Vision system evolved from a wartime need during DESERT STORM for a timely and responsive method to acquire broad area imagery to support contingency operation applications. Eagle Vision was developed to address that need and now provides real time acquisition and processing of commercial satellite imagery inside the operational theater. Combat proven, Eagle Vision has supported every major operation since 1998. Although created as a combat operational system, CONUS-based Eagle Vision units have supported hurricane, wild fires and major flooding disaster relief efforts

1.3 Objectives: The Contractor shall provide specialized technical and engineering support for HQ USAF/A2 supporting the following:

(1) ISR Innovation projects;

(2) European Command (EUCOM);

(3) African Command (AFRICOM) Management (Ramstein Air Base (AB), Germany).

1.3.1 The contractor shall support the Government to:

1. Ensure legacy services adhere to enterprise standards

2. Operations Support to include the following:

a. Commodity Operations – The collection of metrics measuring the performance and risk of the operation of commodities within the enterprise.

b. Performance Evaluation and Risk Assessment – The analysis of metrics measuring the performance and risk of the operation of commodities within the enterprise.

c. Re-Commoditization – Repackaging of capability packages in response to performance and risk assessments, as defined above.

d. Runtime support – direct engineering support to operators in terms of performance tuning, near real time reconfiguration of fielded commodities, and crisis response and resolution.

e. Shall provide dedicated programmatic, engineering, communications and other technical support to Eagle Vision Mobile Direct Downlink system at Ramstein AB.

1.4 Scope: The AF/A2Q’s Program Manger’s primary mission is to plan government business strategies, draft supporting policy, provide operationally employment guidance, lead technical management oversight, and manage the overall Eagle Vision program.

The Contractor shall provide sufficient management to ensure that tasks are performed efficiently, accurately, on time, and in compliance with the requirements of the PWS. The Contractor shall ensure that a Monthly Progress Report are submitted outlining the expenditures, billings, progress, status, and any problems/issues encountered in the performance of this award.

1.5 Period of Performance The period of performance will be one (1) twelve (12) month base period, and four

(4) twelve (12) month option periods.

1.6 General Information

1.6.1 Quality Control (Deliverable 1): The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The QCP shall be delivered electronically within 30 days after the contract award. Three copies of the QCP shall be submitted to the CO and the COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to the QC system.

1.6.2 Non-Personal Services: The Government will neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances will the Government assign tasks to, or prepare work schedules for contractor personnel. It shall be the responsibility of the contractor to manage its employees, prevent actions which are/or perceived as personal services. The Contractor shall not perform work of policy/decision making or management nature, i.e., inherently Governmental functions. All decisions relative to programs supported by the contractor will be the sole responsibility of the Government.

1.6.2.1 Government – Contractor Relationships: The Government and the contractor understand and agree that services delivered under this award are non-personal services.

1.6.2.1.1 Contractor personnel shall not:

a. Be placed in a position where they are appointed or employed by a Federal Officer, or are under the supervision, direction, or evaluation of a Federal Officer, Military or Civilian.

b. Be placed in a staff or policy making position.

c. Be placed in a position of command, supervision, administration or control over Military or Civilian personnel, personnel of other contractors, or become a part of the Government organization.

d. Be used for the purpose of avoiding manpower ceilings or other personnel rules and regulations of the

DoD or the Civil Service Commission.

e. Be used in administration or supervision of military procurement activities.

1.6.2.1.2 Employee Relationships:

a. The services performed under this award do not require the contractor or its employees to exercise personal judgment and discretion on behalf of the Government, but rather the contractor's employees shall act and exercise personal judgment and discretion on behalf of the contractor.

b. Rules, regulations, directions, and requirements which are issued by command authorities under their responsibility for good order, administration, and security are applicable to all personnel who enter any Government installation, or who travel on Government transportation. This is not to be construed or interpreted to establish any degree of Government control which is inconsistent with non-personal services.

1.6.3 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.4 Recognized Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

If any of the above holidays occur on a Saturday or a Sunday, then such holiday shall be observed by the Contractor in accordance with the practice observed by the assigned Government employees at the using activity.

1.6.4.1 Hours of Operation: The contractor is responsible for conducting business; between the hours of 6:00 a.m.

and 6:00 p.m. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. The average work week is 40 hours. The average workday is 8 hours per day, Monday through Friday. The core hours are 9:00 a.m. through 4:00 p.m. Work schedule shall be between 6:00 a.m. and 6:00 p.m. Overtime hours are not authorized without prior approval received from the COR.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at

Ramstein AB, Germany Unit 3224

APO, AE 09094

Flugplatz, Germany

Pentagon 1700 Air Force Pentagon Washington, DC Zip 20330

1.6.6 Type of Contract: The government will award a Firm Fixed contract.

1.6.7 Security Requirements: Contractor personnel performing work under this contract must comply with applicable program security requirements as stated in the PWS. The contract will support the following levels of security: Unclassified; Unclassified, But Sensitive; Secret (S); Secret Sensitive Compartmented Information (S/SCI); Top Secret (TS); and Top Secret Sensitive Compartmented Information (TS/SCI).

1.6.7.1 All key management or technical personnel associated with this award shall be cleared to the TS/SCI level.

Prior to starting work, Contractor personnel shall have the required clearance granted by the Defense Industrial Security Clearance Office (DISCO) and shall comply with Information Technology (IT) access authorization requirements. Some of the data sources and locations of customer supported activities are TOP SECRET/Specialized Compartmented Information. Contractors shall be able to obtain adequate security clearances prior to performing services under the task order. The Contract Security Classification Specification (DD Form 254) will be at the task order level and will encompass all security requirements.

1.6.7.1.2 Personnel associated with this award are generally desired to be clearable to "TOP SECRET" level.

However, the multi-national and multi-agency situation, and the need to employ the appropriate persons to the task in a global environment may preclude this. In all cases, the performer shall take necessary measures and be responsible to ensure that classified, official use, or other sensitive data is properly managed and controlled under this contract. Contractor personnel shall hold security clearance at time of proposal submission, and the security clearance must be maintained throughout the life of the contract. The security requirements are in accordance with the RFP. DD Form 254 will be issued to support clearance requirements at the specified levels.

1.6.7.1.3 All contractors located on military installations shall also comply with Operations Security (OPSEC) requirements as set forth in DoD Directive 5205.02, Operations Security Program, AFI 10-701, Operations Security, DoD directive 5230.25, Control Procedures for Enhanced Technical Information Management Systems (ETIMS), and the International Traffic in Arms Regulation (ITAR). In accordance with DoD 5200.2-R, Personnel Security Program (Jan 87), DoD military, civilian, consultants, and contractor personnel using unclassified automated information systems, including e-mail, shall have, at a minimum, a completed favorable National Agency Check plus Written Inquiries (NACI). The contractor may be required to have all employees, prime and subcontracted, sign a non-disclosure agreement (NDA) prior to obtaining access to DoD or Air Force data. The original NDAs (Deliverable 2) shall be submitted to the Contracting Officer.

1.6.7.1.4 Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential”, “Secret”, or “Top Secret” and requires contractors to comply with – (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); (2) any revisions to DOD 5220.22-M, notice of which has been furnished to the contractor.

1.6.7.1.5 The types of Personnel Security Investigations (PSI) required for the contractor vary in scope of investigative effort depending upon requirements of the Government and/or conditions of the task order. In cases where access to systems such as e-mail is a requirement of the Government, application/cost for the PSI shall be the responsibility of the Government. In cases where access to systems is as a condition of the task order, application/cost for the appropriate PSI shall be the responsibility of the contractor. In such instances, the contractor shall diligently pursue obtaining the appropriate PSI for its employees prior to assigning them to work any active contract.

1.6.7.1.6 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.8 Records, Files, Documents: All physical records, files, documents, and work papers, provided and/or generated by the Government and/or generated for the Government in performance of this PWS, maintained by the contractor which are to be transferred or released to the Government or successor contractor, shall become and remain Government property and shall be maintained and disposed of IAW AFMAN 33-363, Management of Records; AFI 33-364, Records Disposition – Procedures and Responsibilities; the Federal Acquisition Regulation, and/or the Defense Federal Acquisition Regulation Supplement, as applicable. Nothing in this section alters the rights of the Government or the contractor with respect to patents, data rights, copyrights, or any other intellectual property or proprietary information as set forth in any other part of this PWS or the IT Professional Support and Engineering Services contract of which this PWS is a part (including all clauses that are or shall be included or incorporated by reference into that TO).

1.6.9 System and Network Authorization Access Requests: Contractor personnel who require access to DoD Defense Information Systems Agency (DISA), or Air Force computing equipment or networks, the Contractor shall have the employee, prime or subcontracted, sign and submit a System Authorization Access Report (SAAR), DD Form 2875.

1.6.10 IT/OPSEC Requirements: The following paragraphs are included to meet AT/OPSEC contract requirements:

a. Information Assurance (IA)/information technology (IT) training (Deliverable 3). All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoD 8570.01, DoD 8570.01-M and AR 25-2 within six months of appointment to IA/IT functions.

b. Information Assurance (IA)/information technology (IT) certification (Deliverable 4). Per DoD 8570.01-M, DFARS 252.239.7001 and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.6.11 System and Network Authorization Access Requests: Contractor personnel who require access to DoD, Defense Information Systems Agency (DISA), or Air Force computing equipment or networks, the Contractor shall have the employee, prime or subcontracted, sign and submit a System Authorization Access Report (SAAR), DD Form 2875.

1.6.12 Transmission of Classified Material: The contractor shall transmit and deliver classified material/reports in accordance with (IAW) the National Industrial Security Program Operating Manual (DoD 5220.22-M). These requirements shall be accomplished as specified in the task order.

1.6.13 Protection of System Data: Unless otherwise stated in the task order, the contractor shall protect system design related documents and operational data whether in written form or in electronic form via a network in accordance with all applicable policies and procedures for such data, including DoD Regulations 5400.7-R and 5200.1-R to include latest changes, and applicable service/agency/ combatant command policies and procedures. The contractor shall protect system design related documents and operational data at least to the level provided by Secure Sockets Layer (SSL)/Transport Security Layer (TSL)-protected web site connections with certificate and or user-id/password-based access controls. In either case, the certificates used by the Contractor for these protections shall be DoD or Intelligence Community (IC) approved Public Key Infrastructure (PKI) certificates issued by a DoD approved External Certification Authority (ECA) and shall make use of at least 128-bit encryption.

1.6.14 Section 508 of the Rehabilitation Act: The Contractor shall meet the requirements of the Access Board’s regulations at 36 Code of Federal Regulations (CFR) Part 1194, particularly 1194.22, which implements Section 508 of the Rehabilitation Act of 1973, as amended. Section 508 (as amended) of the Rehabilitation Act of 1973 (20 U.S.C.

794d) established comprehensive requirements to ensure: (1) Federal employees with disabilities are able to use information technology to do their jobs, and (2) members of the public with disabilities who are seeking information from Federal sources will be able to use information technology to access the information on an equal footing with people who do not have disabilities.

1.6.15 Documentation and Data Management (Deliverable 7): The contractor shall establish, maintain, and administer an integrated data management system for collection, control, publishing, and delivery of all program documents. The data management system shall include but not be limited to the following types of documents: White Papers, Status Reports, Audit Reports, Agendas, Presentation Materials, Minutes, Contract Letters, and Task Order Proposals. The contractor shall provide the Government with electronic access to this data, including access to printable reports.

1.6.16 Inspection of Services Clause: FAR 52.246-4, Inspection of Services – Fixed Price gives the Government the right to inspect contractor performance so long as it doesn’t cause undue delay to delivery of those services.

1.6.17 Special Qualifications: The contractor is responsible for ensuring all employees possess and maintain required certifications compliant with DoD 8570.01-M Information Assurance Workforce Improvement Program, 19 December 2005 with all current changes), and Department of Defense Directive (DoDD) 8570.01, Information Assurance Workforce Training Certification and Workforce Management as stipulated in Section H, Clause H101 of the basic contract.

1.6.18 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conferences convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer or contracting officer’s representative will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the government.

1.6.19 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel (if applicable). A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.6.20 Personnel: The following personnel are considered key personnel by the government:

1.6.20.1 Program Manager (PM): the contractor shall provide a manager who shall be responsible for the performance of the work, participate in Program Management Reviews (PMRs), and ensure all standards are in compliance with the PWS. The PM or a designated alternate PM shall attend stakeholder meetings, staff meetings, engineering meetings, and program meetings, as required.

The name of this person and an alternate, who shall act for the contractor when the Program Manager is absent, shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 9:00 a.m. through 4:00 p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for key personnel are listed below:

1.6.20.1.1 Contract Manager and Alternate: The Contract Manager and Alternate must have 24 semester hours in mathematical, engineering, and/or quantitative analysis courses; 10 or more years cost analysis experience; and familiarity with Defense Department Data Sources (e.g. cost and software data reporting, EVM).

1.6.21 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.21.1. All contractor employees shall be identified as such by wearing AF-approved or provided picture identification badges at all times while performing work at Government facilities and when performing work for the Government under the scope of specific contract at other installations or non-government sites to include attendance at meetings, seminars, etc. The badges may be either affixed to clothing or be displayed from a chain or other mechanism worn around the neck. Badges must include contractor's company name and employee's name. No other items may be placed on the badge.

1.6.21.2 Contractor employees shall initially identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting or attending meetings/seminars or any other situations where their contractor status is not obvious.

1.6.21.3 Official contractor correspondence (written and email display) shall include their company name and any other documents or reports produced by contractors are identified as contractor products or contractor participation is disclosed.

1.6.21.4 Where practicable, contractor/subcontractors occupying collocated space with their Government program customer shall identify their work space area with their name and company affiliation.

1.6.22 Training: Contractor personnel shall possess skills necessary to support their company’s requirements of the labor category under which they are performing. Training necessary to meet the Government’s requirements will not be invoiced to or paid for by the Government.

1.6.22.1 Mission-Unique Training: Unique training required for support must be specifically authorized by the CO. Expenses and travel related expenses may be allowed for invoicing; however, these expenses shall not exceed the cost specified in the award.

1.6.23 Other Government-Provided Training: The contractor’s employees may participate in Government provided training, on a non-discriminatory basis as among contractors, under the following circumstances:

a. The contractor employees’ participation is on a space-available basis,

b. The contractor employees’ participation does not negatively impact performance of this award;

c. The Government incurs no additional cost for training due to the contractor employees’ participation;

and

d. Man-hours spent due to the contractor employees’ participation in such training are not invoiced to the award.

1.6.24 Information Assurance (IA) Technical Considerations: The contractor shall ensure that all advisory and assistance deliverables meet the requirements of the DoD Information Assurance Certification and Accreditation Process (DIACAP), DoDI 8500.2, and Intelligent Community Directive (ICD) 503, or the most current standards and guidance that are applicable. This includes Certification and Accreditation (C&A) activities. The contractor shall provide advisory and assistance services that are in compliance with and support DoD, USAF and Intelligent Community (IC) Public Key Infrastructure (PKI) policies. The contractor shall support activities to make applications PK-enabled (PKE) in order to achieve standardized, PKI-supported capabilities for biometrics, digital signatures, encryption, identification and authentication. The contractor shall assist in defining user and registration requirements to Local Registration Authorities (LRAs). The contractor shall provide solutions that meet confidentiality, data integrity, authentication, and non-repudiation requirements. Contractor solutions shall comply with National Institute for Standards and Technologies (NIST) and Federal Information Processing Standards (FIPS) or IC standards as applicable.

Technical or management certifications are required for anyone performing Information Assurance activities. The contractor shall ensure personnel are compliant with DoD 8570.01-M, Information Assurance Workforce Improvement Program, 19 December 2005 (with all current changes), and Department of Defense Directive (DoDD) 8570.01, Information Assurance Workforce Training, Certification and Workforce Management and as stipulated in Section H, Clause H101 of the basic contract.

1.6.24.1 Security and IA: The contractor shall provide security and information assurance support, protecting information and information systems, and ensuring confidentiality, integrity, authentication, availability and non-repudiation. The contractor shall provide application services support for Certification and Accreditation (C&A) processes, DIACAP processes, SISSU (Security, Interoperability, Supportability, Sustainability, Usability) processes, Enterprise Information Technology Data Repository (EITDR) certification.

1.6.25 Systems Engineering: The contractor shall employ disciplined systems engineering processes in accomplishing contract tasking, using commercial best practices IAW Air Force Instruction (AFI) 63-1201, Life Cycle Systems Engineering, for systems engineering processes in planning, architecting, requirements development and management, design, technical management and control, technical reviews, technical measurements, integrated risk management, configuration management, data management, interface management, decision analysis, and test and evaluation, verification and validation. Task orders may further refine the systems engineering processes according to Major Command (MAJCOM) policies and practices. The contractor shall employ the principles of open technology development described in the body of knowledge and systems engineering activities used in developing contractor solutions shall adhere to open architecture designs for hardware and software, and employ a modular open systems architecture approach. The contractor’s systems engineering planning and design activities shall adhere to the DoD’s and IC’s Information Sharing published by the IC and DoD CIOs and the engineering body of knowledge and lesson’s- learned.

1.6.26 Performance Reporting: The contractor’s performance will be monitored by the Government. Performance standards shall include the contractor’s ability to:

1. Provide quality advisory and assistance services and customer support;

2. Meet customer’s agreed-upon timelines for scheduled delivery of services

3. Provide timely and accurate reports.

1.6.27 Program Management: The contractor shall provide personnel, contract and management systems (to include Cost Accounting Systems, schedule, and performance), and facilities to successfully meet, plan, organize, staff, direct, and control the implementation of all requirements stated in this PWS. The contractor shall implement production, delivery, and support of components defined in the PWS. The contractor shall, furnish all management, labor, tools, supplies, and materials (except) those provided by the Government, necessary to perform the tasks contained herein. The Government will have access to the following types of data: Award status; maintenance problem report or trouble ticket status; site configuration information to include "as shipped" configurations; engineering change proposal status; all software, source code, and documentation; without any restrictions whatsoever by the contractor. This data will be available as specified in the PWS and in accordance with DFARS clauses 252.227-7013, 252.227-7014 and 252.227-7015.

1.6.28 Management: The contractor shall provide a qualified workforce as specified in the PWS. Metrics shall include work performance, results, submission of deliverables and services, support management and decision-making and facilitate communications. The contractor shall identify risks, resolve problems and verify effectiveness of corrective actions. The contractor shall institute and maintain a process that ensures problems and action items discussed with the Government are tracked through resolution and shall provide timely status reporting. Results of contractor actions taken to improve performance shall be tracked, and lessons learned incorporated into applicable processes. The contractor shall establish and maintain a documented set of disciplined, comprehensive, and continuously improving processes for administering all task order efforts with an emphasis on cost- efficiency, schedule, performance, responsiveness, and consistently high-quality delivery. The contractor shall provide transition plans (Deliverable 5) as required.

1.6.29 Contractor Travel: The contractor shall perform periodic travel Continental United States (CONUS) and Outside the Continental United States (OCONUS). Passports and VISAs are required. The contractor shall coordinate travel arrangements with Contracting Officer or Contracting Officer’s Representative to obtain advance, written approval for the travel. The contractor’s request for travel shall be in writing and contain the dates, locations, and estimated costs in accordance with the basic contract clause H047. The contractor shall be responsible for obtaining all passenger transportation, lodging, and subsistence, both domestic and overseas.

Allowable travel costs are described in the Federal Acquisition Regulation (FAR) 31.205-46. If any travel arrangements cause additional costs to the award that exceeds those specified in the award, written approval by CO is required prior to travel. The Joint Travel Regulation (JTR) does not apply to contractors; however, may be used to aid the contracting officer in making individual decisions regarding travel rules. The contractor shall travel using the lower cost mode transportation commensurate with the mission requirements. When necessary to use air travel, the contractor shall use the coach/economy or similar accommodations to the extent they are available and commensurate with mission requirements. This award will be firm fixed price; therefore, travel will not to exceed (NTE) cost listed in the schedule and profit or fee will be not be paid.

1.6.29.1The contractor shall be subject to all military rules and regulations while working on or visiting a military installation. The contractor shall prepare and send visit requests to the intended site’s point of contact (POC) (with a copy to the Program Office) in sufficient time for the site to process the contractor’s permission to obtain access to the Government facility.

1.6.30 Other Direct Costs: This category includes travel (outlined in 1.6.13), reproduction, and shipping expenses associated with training activities and visits to contractor facilities.

1.6.31 Data Rights: The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose.

1.6.32 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary information or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan (Deliverable 8) will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.33 Services Delivery Summary: The Services Delivery Summary (SDS) will be in accordance with Federal Acquisition Regulation (FAR) Subpart 37.6, Performance-Based Acquisition.

1.6.34 On-Site Task Approval Process: The contractor shall, for Continental United States (CONUS) tasks (7-day notice) and for Outside of Continental United States (OCONUS) tasks (14-day notice), notify the on-site COR in writing before a requirements analysis/conceptual design visit, site survey, and other on-site tasks are to be performed. The following information must be provided; Names of Employees, Social Security Account Number (SSAN), Security Clearance, Location, Project Number, On/About Date Planned for On-Site Work, Anticipated Duration of Visit, Support Required.

1.6.35 Quality Processes; ISO/IEC 20000 is required at the contract level.

1.6.35.1 Contracts to be performed in the Federal Republic of Germany administrative procedures for Technical Expert Status Accreditation (TESA).

a. This contract does not require but allows for the utilization of Technical Expert (TE) personnel to be employed by the contractor if desired. The DoD would obtain approval by German authorities for accreditation of employees to fill such task order positions. For information on TE accreditation process, go to http://www.eur.army.mil/g1/content/CPD/docper.html

b. Contractor shall promptly notify the contracting officer if a TE employee, once accredited, is no longer performing duties requiring accreditation.

c. Contractor recognizes that German Government authorities may from time to time visit Contractor’s work areas for the purpose of verifying the status of positions and personnel as TE employees.

d. TE personnel refers to persons who, pursuant to Article 73 of the Status of Forces Agreement (SOFA) Supplementary Agreement (SA), possess a high degree of skill or knowledge for the accomplishment of complex tasks of a technical military nature, or of a technical scientific nature, as distinguished from routine mental, manual, or physical processes. The skill and knowledge must have been acquired through a process of higher education or through a longer period of specialized training and experience. Personnel normally classified as blue collar shall not normally be considered to be technical experts within the meaning of Article 73 of the NATO SOFA SA. The same is true for skilled workers, as well as for crafts and trade occupations.

http://www.eur.army.mil/g1/content/CPD/docper.html

1.7 Special Requirements: This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

1.7.1 Safety/OSHA Requirements: The contractor shall comply with applicable state and federal safety standards.

Special safety requirements will be identified in the individual tasks, when required. Contractor must ensure that they are in compliance with all applicable OSHA standards

1.8 Transition In and Transition Out: To minimize any decreases in productivity and to prevent possible negative impacts or additional services, the Contractor shall have personnel on board, during the thirty (30) day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.8.1 A transition plan (Deliverable 6) shall be provided with the request for proposal outlining how knowledge will be transferred from the incumbent to the Government and/or another contractor will take place.

1.8.1.1 The plan must, at a minimum, include details on:

a. How all procedures and operating processes will be communicated to the personnel taking over those duties;

b. Describe all documentations that will be turned over and described when it is maintained;

c. Include a time table on when all transition events will occur; and

d. Describe how overall knowledge transfer will occur to the personnel taking over those duties.

1.8.1.2 Enterprise-wide Contractor Manpower Reporting Application (eCMRA) Reporting (Jan 2015) (Deliverable 9): The contractor shall ensure ALL contractor labor hours including subcontractor, at all levels/tiers, labor hours required for the performance of services provided under this contract are reported via a secure data collection site.

The contractor and all subcontractors, at all levels/tiers, providing direct labor under this contract shall report complete and accurate data for the labor executed during the period of performance. The Contractor shall input the data into the appropriate eCMRA reporting tool, which can be accessed via a secure web site at http://www.ecmra.mil/. There are four separate eCMRA tools: Army, Air Force, Navy and All Other Defense Components. The appropriate eCMRA reporting tool to use is determined by the requiring activity being supported (e.g., if DISA awards a contract for an Air Force requiring activity, the contractor shall load the required reporting data in the “Department of Air Force CMRA” tool). While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. The contractor shall completely fill in all required data fields. The contractor shall enter initial data into the appropriate eCMRA tool to establish the basic contract record no later than 15 working days after receipt of contract award or contract modification incorporating this clause. The contractor shall notify the COR when the basic contract record has been established in the appropriate eCMRA tool.

http://www.ecmra.mil/

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR - A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR) - An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE - A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE - Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL - Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY- Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE - The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE - Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR - One that enters into a contract with a prime contractor. The Government does not have privety of contract with the subcontractor.

2.1.12. WORK DAY - The number of hours per day the Contractor provides services in accordance with the contract.

2.2. ACRONYMS:

AFRICOM African Command

ANG Air National Guard

C&A Certification & Accreditation

CO Contracting Officer

CONUS Continental United States

COR Contracting Officer’s Representative

DIACAP DoD Information Assurance Certification and Accreditation Process

DISA Defense Information Systems Agency

DISCO Defense Industrial Security Clearance Office

DoD Department of Defense

ECA External Certification Authority eCMRA Enterprise-wide Contractor Manpower Reporting Application

EITDR Enterprise Information Technology Data Repository

ETIMS Enhanced Technical Information Management Systems

EUCOM European Command

FIPS National Institute for Standards and Technologies

HQ USAF Headquarters, United States Air Force

IA Information Assurance

IC Intelligence Community

ICD Intelligent Community Directive

ISR Intelligence, Surveillance, and Reconnaissance

IT Information Technology

ITAR International Traffic in Arms Regulation

JTR Joint Travel Regulation

LRA Local Registration Authorities

MAJCOM Major Command

NACI National Agency Check plus Written Inquires

NATO North Atlantic Treaty Organization

NDA Non-disclosure Agreement

NIST National Institute for Standards and Technologies

NTE Not to Exceed

OCONUS Outside the Continental United States

OCI Organizational Conflict of Interest

OPSEC Operations Security

PKI Public Key Infrastructure

PM Program Manager

PMR Program Management Reviews

PSI Personnel Security Investigation

PWS Performance Work Statement

QA Quality Assurance

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Plan

S Secret

SA Supplementary Agreement

SAAR System Authorization Access Report

SDS Services Delivery Summary

SISSU Security, Interoperability, Supportability, Usability

SLA Service Level Agreement

S/SCI Secret Sensitive Compartmented Information

SDS Services Delivery Summary

SOFA Status of Forces Agreement

SSL Secure Sockets Layer

SSAN Social Security Account Number

STINFO Scientific and Technical Information

TE Technical Expert

TO Task Order

TS Top Secret

TS/SCI Top Secret Sensitive Compartmented Information

TSL Transport Security Layer

USAFE United States Air Force Europe

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide work space, network access, equipment and applicable resource materials to include:

• Windows PC with Microsoft Office Suite

• Telephone (local and long distance calls authorized as defined in the PWS

• Copier

• Printer

All materials will remain the property of the Government and will be returned to the cognizant, Government Contracting Officer Representative (COR) upon request or at the expiration of the award.

3.2 Utilities: The Government will provide all utilities in the facility will be available for the contractor’s use in performance of tasks outlined in this PWS.

3.3 Materials: The Government will provide Standard Operating Procedures and Policies. Part 6 contains certifications, specifications, standards, policies and procedures represent documents and standards that may be placed on the award under the terms and conditions. The list below is not all-inclusive and is the most current version of the document at the time of award issuance will take precedence. Web links are provided wherever possible.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: N/A

4.3. Materials: N/A

4.4. Equipment: N/A

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Program Support – Eagle Vision (Ramstein AB, Germany). The Contractors shall provide specialized technical and engineering support for HQ USAF/A2 requirements supporting Innovation projects, systems and requirements (current, ongoing, and evolving). Support and activity will potentially be unclassified and classified as defined by AF/A2 and Department of Defense (DoD) standards. Contractors shall coordinate, define, and obtain authorization for all aspects of support with the Pentagon staff sponsor as required.

5.2 Specialized Program Analysis – The Contractor shall provide assistance with interfacing with United States Air Force Europe (USAFE), EUCOM and AFRICOM staff to develop requirements and plan deployments of the Air Force Eagle Vision System. Contractor shall assist with management of unit operation, maintenance, and deployment of operational requirements. This position requires a Top Secret clearance. Tasks include but not limited to the items listed.

a. Conduct analyses to support portfolio management regarding legacy environment

b. Develop plans and strategies to implement new service architectures

c. Assess performance of fielded and operational commodities within the enterprise to meet the Service Level

Agreements (SLAs)

One (1) part-time employee is required to meet this requirement. This position will be part-time at 30 hours per week.

5.3 Computer Systems Analysis - The Contractor shall provide technical support in the garrison and during deployment for the Air Force Eagle Vision System at Ramstein AB, Germany. The Contractor shall maintain equipment in garrison in conjunction with deployments to Ramstein AB, Germany. The Contractor shall coordinate with government awarded maintenance contractors for the repair of equipment when required. It is possible that this position will deploy with the Eagle Vision system to areas outside of Ramstein AB, Germany for up to four (4) months at a time. This position requires a Top Secret clearance.

One (1) FTE is required.

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

1. Federal Information Processing Standards

(FIPS).

http://www.itl.nist.gov/fipspubs/

2. Military Standards, Specifications, and Regulations (MIL-STDs, DoD-STDs).

3. Code of Federal Regulations (CFRs).

http://www.gpoaccess.gov/cfr/index.html

4. National Institute for Standards and Technology (NIST) (formerly National Bureau of Standards, NBS) Documents.

http://www.nist.gov/

5. Joint Capabilities Integration and Development System (JCIDS), CJCSI 3170.01G, http://www.dtic.mil/futurejointwarfare/strat egic/cjcsi3170_01g.pdf