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*** EXAMPLE ***
Sample Comprehensive Needs Assessment
| Area Evaluated |
| Corporate Assessment |
| Comments |
Technical Capabilities
| Life Support Systems Analysis |
| Yellow |
| Minimal capability to evaluate/define systems requirements determination, requirements definition, and analysis for life support systems |
| Life Support Systems Design |
| Yellow |
| Minimal corporate experience with systems design and development of life support systems |
| Life Support Systems Implementation |
| Yellow |
| Some experience with systems implementation, but limited for life support systems |
| Obsolescence Analysis & Supportability |
| Green |
| Extensive experience which can be applied to all warfighter systems |
| Technical Data Development |
| Yellow |
| Extensive development experience, but need to expand to include SGML formatting and publishing capability |
| Electronic Design, Repair, Manufacturing, and Test |
| Yellow |
| Strong low volume “custom” capability, but requires improved balance for high volume production |
| Multimedia |
| Yellow |
| Significant past performance, but requires increased in-house commercial capability |
Business Infrastructure
| Government Accounting System |
| Yellow |
| System compliant - recent DCAA audit completed – need better cost controls and budget management |
| Federal Contracting |
| Green |
| Have a Contracts person with Federal contracts experience |
| Subcontracts/Purchasing |
| Green |
| Experienced with subcontracting in FAR environment |
| Human Resources – Policies & Procedures |
| Green |
| Have a HR manager – policies and procedures are current |
| Human Resources-Benefits |
| Yellow |
| Have a defined benefits program, but would like to improve benefits package |
| Legal |
| Yellow |
| Currently have counsel, but would like additional support on FAR related issues |
| Insurance |
| Yellow |
| Moving into new environment may require insurance review and modification |
| Quality System (ISO 9002) |
| Yellow |
| Need to develop an automated system. Improvement towards formal certification. |
Business Development
| Marketing Plan |
| Yellow |
| Have a plan, needs updating for MP |
| Marketing Materials |
| Yellow |
| Materials are prepared, but need updating |
| Government Sector |
| Green |
| Good knowledge of how to market this sector |
| Commercial Sector |
| Yellow |
| Not too much business in this sector |
| Proposal Development |
| Yellow |
| Experienced with formal Government proposals, but room for improvement |
| Website |
| Yellow |
| Web site needs updating to reflect new capabilities |
EXAMPLE *** Comprehensive Needs Assessment *** EXAMPLE
| Technical/Business Capabilities |
| Qualifications Rating |
| Comments/Developmental Opportunities |
Nuclear modernization
| Strong (commercial) |
| Strong (commercial) |
| Extensive experience building and designing nuclear facilities. Significant experience performing XYZ for private clients. No experience providing nuclear services for the Government. Strong experience in designing, building, and operations of nuclear plants. No experience in providing XYZ services to DoD. |
| Engineering |
| Medium |
| Strong |
| Company has 4 Professional Engineers (P.E.s) on staff. Engineering capabilities include chemical, civil, and process engineering. |
| RCRA (Resource Conservation and Recovery Act) Investigations |
| Strong |
| Strong (commercial) |
| Personnel have strong experience implementing RCRA Subtitle C from prior employment; No commercial or public sector projects. |
| CERCLA (Comprehensive Environmental Response, Compensation, and Liability Act) Investigations |
| Weak (public) |
| (Strong commercial/public) |
| Extensive commercial experience conducting and performing remediation at Superfund sites. No public sector experience either in investigation or remediation. |
| Pollution Prevention/Waste Minimization |
| Medium |
| Medium |
| Performs hazardous waste building surveys including lead and asbestos inspections. Experienced in commercial sector construction/demolition waste minimization and pollution prevention. |
| Environmental Simulation and Decision Support Technologies |
| None |
| None |
| Current commercial projects would benefit from application of environmental modeling/simulation and decision support technology. No staff on board with the training. HGL currently provides groundwater modeling services in support of The SI Group’s remediation projects. |
| Geographic Information Systems (GIS), Global Positioning Systems (GPS), Geographical Data, and Corporate Graphics |
| None |
| None |
| Projects could greatly improve from on the job training in managing environmental data. Company needs to invest in GIS and real-time animation software and hardware to benefit from training. |
| Environmental Chemistry |
| Limited |
| Limited |
| Company has limited experience with environmental chemistry for their commercial customer; however, the degree of rigor required by Federal customers is greater than The SI Group with their commercial customers. |
| Quality Assurance/ Quality Control (QA/QC) |
| None |
| Limited |
| Has no corporate wide QA/QC program. Final products are reviewed by senior managers before sent to customers. A corporate QA/QC program needs to be developed along with project specific plans based on customer requirements. Training program required to meet Federal program requirements. |
| Health and Safety (H&S) |
| No Corporate Program |
| Experience with H&S Programs |
| Has no formal H&S Program. A corporate H&S program needs to be developed along with project specific plans based on site issues. Occupational Safety and Health Administration (OSHA) training program required to meet the requirements under Federal contractors. Company would like annual 8-hour OSHA refresher training for their staff through the Mentor-Protégé Program. |
| Project Management/ Report Writing |
| Limited |
| Limited |
| Has three executives who are experienced in this area. Project Managers require formal training in managing Federal contracts. Other than the two executives, staff has no experience in meeting Federal program report writing requirements. |
| Business Development/ Commercial Sector |
| Strong |
| Strong |
| Has a strong market niche nationwide providing environmental due diligence, insurance claim investigations, and defective building product recovery. They work for a number of Fortune 500 companies. Much of the company’s business development effort is through word of mouth between customers. |
Business Development/
Public Sector
| Weak |
| Limited |
| The company has very limited experience in responding to Government requests for proposals (RFPs). Currently, have two Department of Defense (DoD) task orders through a Navy Basic Ordering Agreement from the Navy South Division. Three service managers have responded to Federal RFPs earlier in their careers. No experience in preparing SF 330s. |
| Business Development Materials |
| Limited |
| Limited |
| Has prepared a series of “cutsheets” on their capabilities; these materials need to be updated. They have not prepared project descriptions for ongoing or completed work. Resumes are not maintained/updated to respond to urgent requests for statement of capability. |
| Business Plan |
| One prepared for SBA |
| Not Applicable |
| Has not maintained their Business Plan since submitting their 8(a) application to the SBA. They need a revised plan that accounts for their larger than expected growth in the commercial sector and to plan a strategy for the public sector. |
| Government Accounting System |
| None |
| None |
| Is developing a project management system in-house for timesheet collection, job reporting, and invoicing. Need to develop a cost accounting standards (CAS) system and hire/train an in-house accountant/ contractor manager knowledgeable in DFAR, FAR, and other Federal procurement and acquisition laws and regulations. |
| Human Resources (HR) Policies and Procedures |
| Minimal |
| None |
| Current and expected growth rate will require the acquisition of a full-time HR manager. HR assistance is needed to develop a formal hiring program, develop policies and procedures, and ensure compliance with State and Federal regulations as the company grows to over 50 personnel. |
| Federal Procurement System |
| No Experience |
| No Experience |
| Has no experience in establishing and maintaining a procurement system. Customer task order usually consists of letter of authorization. |
| Website |
| Operating |
| Limited |
| Website has not been updated to reflect the company’s expanding capabilities. Extensive improvement is needed to showcase their services. |
| Conflict of Interest (COI) Plan |
| No recordable system |
| Limited |
| Need to develop a formal COI plan and database to track past and ongoing projects. Executives track potential commercial COIs based on their knowledge of the firm’s projects. No experience in ensuring proper documentation for Federal procurements. |
Exhibit 2. Summary of Major Findings of Needs Assessment
Atch 4 Summary Comprehensive Needs Assessment