Q As_for_Online_Training_11_March.docx

Questions and Answers Question: When will this solicitation end? March 24, 2015 Question: Is this a new requirement? Yes Question: Is a “course” defined as a video? Yes Question: Please define “high definition” for purposes of this solicitation; is it 4K, 2K, 1080p, 720p, etc.? It must be of a quality to be displayed on desktop, laptop and mobile devices Question: Please define “short” videos; what runtime length is being requested? It depends on the subject and thoroughness of topic, no min or max but what accomplishes the learning objectives.

Question: What is the minimum and maximum video runtime lengths required?

It depends on the subject and thoroughness of topic, no min or max but what accomplishes the learning objectives.

Question: Please define “Recognized industry experts and teachers”.

Experts in the fields that are being taught.

Question: Please define the required video player. It must be compatible to play on desktops and laptops with windows and mobile devices.

Question: Why must there be more than 2800 courses? Please provide the educational requirements basis of rationale for this particular number of courses. How is this particular number relevant to the number of students and/or anticipated training requirements? In what manner was this number arrived? We need a solid database of courses to begin training immediately.

Waiting for development of courses is not an option for this contract.

Question: Are the four to six new courses that should be released weekly referring to four to six new videos? Yes, new courses need to be added weekly.

Question: In what format(s) are transcripts required? It must be compatible with desktops and laptops with windows and mobile devices.

Question: What are the other usage metrics that are required for summarization? N/A Question: What is the maximum number of simultaneous users anticipated at any given time? All 500 licenses should be able to be used at the same time.

Question: All training courses must be video based? All courses do not necessarily have to be video-based training, but must provide a means of accomplishing the learning objectives in an online format.

Question: All training courses must be interactive? yes Question: All training courses must have videos embedded into the training program? All courses do not necessarily have to be video-based training, but must provide a means of accomplishing the learning objectives in an online format.

Question: Paragraph 4.5 Period of Performance states there is no place of performance associated with this contract, however, paragraph 4.1 and 4.1.1 make mention of a U.S. Air Force representative available during normal business hours of 8-5 Monday thru Friday. Who is the U.S. Air Force representative expected to be and is there a vendor required individual for this requirement?

Secretary of the Air Force Public Affairs is the AF representative, there should be a representative that can liaise w/SAF/PA.

Question: Considering the contract is completely performed at the vendor facility, can you elaborate/clarify the 12 hour, 7 days a week help desk requirement in paragraph 4.1?

There should be a help desk that is available for personnel who use the 500 licenses should they have issues or questions.

Question: Will you allow separation of pricing from the technical response to allow maximum use of the 5 page count?

No.

Question: Also, it appears none of the FARs have been checked that are applicable to this anticipated contract. Can you clarify the applicable FARs as we want to ensure we address compliance as required.

Please look at the entire solicitation and all applicable clauses are listed.